148 Peer Counselor jobs in Singapore

Social Work Assistant Role

We are seeking a detail-oriented and empathetic Social Worker to support our residents and their families. The ideal candidate will have experience in healthcare, eldercare, or social services.

Key Responsibilities:

Admissions & Referrals

   Handle nursing home referrals and admissions by coordinating with relevant parties and ensuring all necessary documents are prepared and organized.

   Update resident information in digital systems to maintain accurate records.

Financial Support & Coordination

   Assist residents and their families with financial aid applications by providing guidance and support throughout the process.

   Manage Household Means Testing (HMS) updates to ensure that residents receive the support they need.

   Collect payments and liaise with Finance to resolve any payment-related issues.

Resident & Family Engagement

   Serve as the primary point of contact for residents and their caregivers to address their concerns and provide support.

   Explain official documents and schemes clearly to ensure that residents and their families understand their options and entitlements.

   Support events such as Family Day and bedside memorials to foster a sense of community and connection among residents and their loved ones.

Administrative Support

   Maintain accurate digital records and track payments to ensure seamless communication between teams.

   Liaise with banks and HDB to resolve any payment-related issues promptly.

   Support meetings and assist with Medifund matters to ensure that residents receive the support they need.

Requirements:

   A minimum of a Diploma in a relevant field such as social work or healthcare.

   At least one year of experience in healthcare, eldercare, or social services, preferably in Singapore.

   Familiarity with geriatric care or nursing home operations is an asset.

   Strong ability to manage financial aid processes and case coordination.

   Proficiency in G Suite (Docs, Sheets, Gmail, etc.) to effectively communicate and collaborate with the team.

Job Highlights:

• Nearest MRT: Caldecott MRT
• Contract duration: 12 months
• Salary: Up to $3,100/month.

What You'll Do

• Engage callers to assess the nature and severity of the situation
• Collect and verify information from relevant sources (e.g., schools, family members, relatives, government databases)
• Conduct risk and safety assessments for reported cases
• Determine response urgency and ensure appropriate case routing
• Coordinate with partner agencies to ensure smooth case handover
• Engage and involve key family members in working with the assigned agency

What We're Looking For

• Singaporean only.
• Minimum Degree holders.
• Proficient in Microsoft Office applications, including Word and Excel.
• Experienced in customer service/call center would be advantageous.
• Ability to remain calm and composed in high-stress situations and environments

• Willingness to work shift hours if required (operates a 24/7 helpline). Currently, work hours follow the schedule below and may be updated if there are changes.

• 1) Mon – Thur: 9 am – 6.30 pm; Fri: 9 am – 6 pm

  2) Mon – Thur: 12 – 9.30 pm; Fri: 12 – 9 pm

Interested candidates please click "Apply Now".

We regret to inform that only shortlisted candidates will be informed.

Angelle Patrick John

Outsourcing Team

BGC Group Pte Ltd

EA: 05C3053

By submitting your resume or personal data, you consent to BGC Group Pte Ltd collecting, using, and disclosing your personal data to our clients and partners for the purpose of evaluating your suitability for job opportunities and related recruitment services. You acknowledge that you have read, understood, and agree to our Privacy Policy for Job Applicants, available at

Are you passionate about data, analytics, and making a real impact in customer service operations? Foot Locker is looking for a Supervisor, Support Services & Reporting to join our dynamic Customer Care team in Singapore.

Who are we

Foot Locker is more than just a global retailer — we're the heartbeat of sneaker culture. With a presence in 2,700 stores across 29 countries, including North America, Europe, Asia, Australia, and New Zealand, we're on a mission to ignite passion, spark discovery, and celebrate individuality through our iconic brands: Foot Locker, Kids Foot Locker, Champs Sports, WSS, and atmos.

About the Role

As a key member of our Support Services team, in this stand along role, you'll play a pivotal role in analysing call centre trends, forecasting staffing needs, and driving data-driven decisions. You'll manage and automate reports, ensure data integrity, and collaborate across departments to optimize customer care operations.

What You'll Do

• Analyse call centre data to forecast call volumes and staffing requirements.
• Develop and maintain dashboards and reports using CRM and other customer related tools.
• Automate reporting processes to improve efficiency.
• Collaborate with internal teams and external contact centres to enhance forecast accuracy.
• Support data-driven projects and perform ad-hoc analyses.
• Monitor daily call traffic and trends to inform staffing and budget decisions.
• Recommend best practices and track agent productivity.

What You'll Bring to the Team

• A diploma or relevant experience in computer science, information management, or statistics.
• 3+ years in Customer Service, with a minimum of a years' experience in analytics/reporting.
• Strong analytical skills, attention to detail and a passion for turning raw data into a tellable story.
• Proficiency in MS Excel, Power BI, and Microsoft Suite & experience with Aspect staffing software is advantageous but not essential
• Strong communication and interpersonal skills — you connect with customers and teammates with ease and authenticity.
• A proactive, hands-on approach to problem-solving and driving results.

Why Foot Locker?

At Foot Locker, we're more than just sneakers. We're a team of passionate individuals committed to delivering exceptional customer experiences. Join us and be part of a global brand that values innovation, collaboration, and growth.

Ready to lace up and lead the way?

Apply now and be part of a global movement that's redefining retail, one sneaker at a time.

As a key member of our organization, you will be responsible for providing administrative support to senior management.

Your primary duties will include:

• Coordinating and processing medical report requests.
• Handling cashier functions for medical report payments.
• Executing various administrative tasks such as responding to inquiries related to medical reports.
• Following up with doctors to ensure quality checks are conducted.
• Preparing performance statistics.

To excel in this role, you will require:

• A minimum Diploma Holder in any discipline.
• No less than 4-5 years of experience.
• An ability to work collaboratively as part of a team.
• The capacity to work independently.
• An ability to thrive in a fast-paced environment.

• Microsoft PowerPoint proficiency.
• Proficiency in Microsoft Office.
• Microsoft Excel skills.
• Administrative expertise.
• Interpersonal skills.
• Statistical analysis capabilities.
• Customer service skills.
• Scheduling abilities.
• Capacity for independent work.

This is an excellent opportunity to join a dynamic working environment that offers an attractive salary package based on skills and experience.

Our organization provides accessible working locations, ensuring a convenient commute for our staff.

We are seeking a skilled and organized Support Services Coordinator to provide comprehensive administrative support to our management team and internal staff.

The role involves ensuring smooth daily office operations, managing communication channels, and maintaining an efficient and pleasant work environment.

• Administrative Support: Provide secretarial and administrative support to management and staff, including handling calls, emails, and visitors professionally.
• Office Management: Oversee office facilities, reception, meeting rooms, and pantry supplies.
• Travel Coordination: Coordinate travel, accommodation, and visa arrangements.
• Vendor Management: Support company events, meetings, and vendor coordination.
• Record Keeping: Maintain filing systems and internal contact lists.

• Diploma in Any Discipline: Diploma in any discipline with 3–4 years of relevant experience.
• Communication Skills: Strong communication, organisational, and time management skills.
• Technical Skills: Proficient in Microsoft Office.
• Presentation: Detail-oriented, adaptable, and able to work independently in a dynamic setting.

Job Title: Support Services Coordinator

Roles and Responsibilities:

• Provide frontline customer service for a counselling centre, ensuring clients have a positive experience.
• Manage appointments, sending reminders and ensuring accurate room bookings.
• Serve as the primary point of contact for clients and therapists, addressing inquiries and concerns promptly and professionally.
• Provide clients with information about services, pricing and policies.
• Ensure the room is prepared before each session, including refreshments, and maintain the cleanliness and neatness of the centre.
• Collect payments and send necessary information to the finance department.
• Uphold confidentiality of both client and therapist information.

Administrative Tasks:

• Maintain and upkeep the office space, ensuring everything is in order.
• Handle email and phone inquiries, forwarding them to the relevant person in charge.
• Oversee procurement of office supplies and items.
• Assist with and participate in event preparation.

Requirements and Skills:

• Proven work experience as a receptionist or front office representative with customer service skills.
• Proficiency in Microsoft Office.
• Professional attitude and appearance.
• Good verbal communication skills.
• Ability to be resourceful and proactive when issues arise.
• Excellent customer service skills.
• Proficiency in Mandarin to effectively communicate with Mandarin-speaking clients.

The primary objective of this role is to provide exceptional support services to ensure the smooth operation of daily activities.

• Assist in the coordination and implementation of operational processes.
• Maintain a high level of customer service by responding promptly to inquiries and resolving issues efficiently.
• Collaborate with team members to achieve common goals and objectives.

• Excellent communication and interpersonal skills.
• Able to multitask and prioritize tasks effectively.
• Strong problem-solving and analytical abilities.

• A dynamic and supportive work environment.

This role requires a proactive and flexible individual who can adapt to changing circumstances. If you are a motivated and results-driven professional, we encourage you to apply.

The Salvation Army Singapore provides a comprehensive network of social services catering to the needs of our community. Our diverse programmes reach out to children in need, families requiring assistance, seniors requiring quality care, and other vulnerable segments.

We also offer spiritual ministry to guide those seeking purpose in life. This role supports the Senior Executive Operations in ensuring daily operations run smoothly within the Nursing Home.

Responsibilities:

• Collect and distribute linens
• Handle and treat soiled and infectious linens safely
• Ensure safe handling of washers, dryers, and chemicals
• Fold cleaned linens
• Report any maintenance issues to the Senior Executive
• Use personal protective equipment (PPE) properly
• Clean daily at the end of the day
• Assist with laundry counts and audits

In addition to laundry duties, this role involves washing and cleaning kitchen equipment, food preparation, delivering items, and performing tasks related to kitchen and laundry operations.

Job Title: Support Services Coordinator

We are seeking a skilled and experienced professional to join our team as a Support Services Coordinator. This role will be responsible for providing high-level administrative support to our organization.

Key Responsibilities:

• File opening and closing procedures, including conflict checks
• Retrieval and circulation of documents received via e-Litigation
• Scheduling appointments for meetings and calendaring deadlines
• Keying in time costs into the firm's billing system
• Preparing and checking of draft bills
• Preparing claims and payment / disbursement vouchers
• Photocopying, scanning, faxing, printing & binding of documents
• Formatting of documents (merge, paginate documents, track changes)
• Maintaining file list
• Document Management System: saving emails, correspondence, pleadings etc.
• Engross/Format Letters

Requirements:

• Diploma (eg. NIE, SIM, ITE) or equivalent
• Minimum 2 years' administrative experience
• Good command of spoken and written English

Benefits:

A competitive remuneration package will be offered to the successful candidate.

Additional Information:

Please note that only shortlisted applicants will be notified. By applying for this role, you consent to the collection, usage and disclosure of your personal data for all suitable positions within our organization.