70 Patient Treatment jobs in Singapore

Contract: 1 Year (Extendable)

Shift Hours: AM- 7am to 4.30pm, MD- 8.30am to 6pm, PM- 1pm to 8.30pm, Night- 10pm to 7.30am

Location: Novena

Outpatient Registration & Billing:

• Handle patient registration, billing, and perform visitor management including temperature screening.
• Input patient details and carry out admission procedures in the system.
• Provide guidance to patients on Medisave, MediShield, Integrated Shield Plans, and corporate insurance claims and guarantees.
• Enter Doctors' Fees and details from Doctor's Letters of Certification into the system as required.
• Follow up on relevant documentation when necessary.

Inpatient Admission & Billing:

• Enter and update patient information and perform system admission for inpatient cases.
• Conduct financial counselling for patients or their next-of-kin, providing bill estimations (AFHS) and securing required signatures.
• Collect admission deposits and alert the Executive of any bad debt flags or patients unable to provide a deposit.
• Perform other administrative tasks related to inpatient records and updates.

Cashiering Duties:

• Present and explain itemized bills and charges to patients.
• Process payment collections and issue refunds as necessary.
• Submit daily shift closure reports to the supervisor.

Patient Experience & Service:

• Handle complex inquiries and feedback related to admission, billing, insurance claims, and cashiering matters escalated by Business Office staff.
• Process and follow up on insurance claims, liaising with insurers to facilitate claim approvals.
• Maintain and manage office supplies and counter inventory.
• Respond to general inquiries via internal and external mailboxes.
• Assist in administrative tasks such as preparing specialist rosters and generating daily management reports.

This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i").e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups's PDPA and e2i's PDPA .

Patient Care Assistant Role

As a valued healthcare professional, you will play a vital role in delivering high-quality patient care and support to patients requiring rehabilitation and sub-acute services. Your duties will include assisting nursing staff with administrative tasks, basic nursing care, and infection control practices for assigned patients.

• Key Responsibilities:

• Assist nursing staff with daily routines, including administering medications, monitoring patient conditions, and providing emotional support.
• Contribute to maintaining a clean, safe, and organized ward environment, adhering to strict hygiene standards.
• Perform housekeeping duties, manage inventory levels, and maintain equipment to ensure seamless patient care.

• Requirements:

• GCE 'N' Level qualification or equivalent in a relevant field.
• Recognized Certificate in Healthcare (Inpatient) or related area of study.
• Ability to work rotating shifts, adapt to new environments, and prioritize tasks effectively.
• Strong passion for serving the community and delivering exceptional patient care.

We are seeking a diligent and organized Patient Support Coordinator to join our healthcare team.

• Provide patients with accurate information regarding clinic services at the counter.
• Update patient registration data and manage medical records in accordance with established procedures and guidelines.
• Facilitate communication between medical teams, patients, and various clinics within the organization to schedule appointments.
• Assist doctors and nurses with basic clinical tasks as required.
• Collect laboratory and radiology results for review by doctors and ensure timely follow-ups.
• Perform daily billing operations and maintain accurate transactions, including account closure.

• Minimum 'O' Level or diploma in any field with 1-2 years of experience in a clinical setting preferred.
• Able to work from Friday to Monday.
• Excellent organizational skills, ability to multitask, and strong teamwork capabilities.
• Superior customer service and interpersonal skills with a pleasant demeanor.
• Ability to thrive in a dynamic, fast-paced environment.
• Proficient in Microsoft Office applications, particularly Word and Excel, and skilled in managing patient registration systems.

• Develop and implement effective psychosocial care plans for patients and their families.
• Collaborate with a multidisciplinary team of healthcare professionals to deliver comprehensive patient care.
• Conduct thorough assessments to identify patients' needs and develop strategies to address these needs.

To be successful in this role, you will require:

• A Bachelor of Arts major in Social Work or a related field.
• Relevant work experience in a healthcare setting is highly desirable.
• Registration as a Social Worker with the relevant professional association is preferred.

This role offers a unique opportunity to make a positive impact on patients' lives while working in a dynamic and supportive team environment.

The role of the Social Support Specialist is crucial in ensuring that patients receive comprehensive care that addresses their medical and psychosocial needs. The primary responsibility is to facilitate connections between patients and suitable community resources.

1. To gather corroborative information in support of assessment processes.
2. To aid in identifying and connecting patients with necessary community resources.
3. Support administrative tasks such as meeting organisation, tracking outcomes, and data collation.

The Social Support Specialist works closely with the team to ensure patients receive necessary financial aid and community support.

• Possess GCE O or A levels with 6 years of experience in the social service sectors or customer service experience.
• Hold a Diploma in Social Sciences (Social Work)/ Psychology Studies/ Counselling/ Community Care or Services/ Social Service/ Social Enterprise or its equivalent.
• Able to communicate effectively in local languages.
• Proficient in Microsoft Office applications.
• Demonstrate good communication skills.

• Social Skills
• Medical Social Work
• Healthcare
• Social Services
• IT Skills
• Language Skills
• Computer-savvy
• Finance
• Case Management
• Writing Skills

This role is ideal for individuals who are passionate about delivering patient-centered care and making a positive impact on the community.

The primary objective of this role is to provide exceptional support as a front-line representative for our clinics.

This position demands flexibility and the ability to work up to 44 hours a week, adapting to clinic operations and meeting patient needs.

Responsibilities

• Represent the clinics as a front-line support staff
• Handle patient registration, schedule appointments, and promote digital services
• Guide patients on self-service kiosk/digital services usage
• Provide frontline support for patients, including crowd control and responding to inquiries
• Perform other assigned tasks

Description:

This role requires a highly organized and communicative individual to represent the organization as front-line support staff. Key responsibilities include handling patient registration, scheduling appointments, promoting digital services, assisting patients with self-service kiosks/digital services, providing frontline support, and crowd control.

The ideal candidate should possess excellent communication skills, be proficient in handling multiple tasks simultaneously, and have a strong commitment to delivering exceptional customer service.

Required Skills and Qualifications:

• Min. N/O/A Level or Diploma in any field

Benefits:

This position offers a dynamic work environment with opportunities for growth and development. As a Frontline Patient Support Specialist, you will play a vital role in ensuring the delivery of high-quality patient care and contributing to the success of our team.

How to Apply:

Interested applicants should send their updated resumes to the designated contact person.
Melissa Zhang Zhiqi (Mezzo)
R2197564