26 Patient Support jobs in Singapore

This role involves providing essential support to patients under care, ensuring their comfort and well-being.

• Orientate patients to assigned beds and facilities, guaranteeing they are comfortable and informed.
• Promptly attend to patient calls and relay requests to the department-in-charge.
• Attend to patients' basic needs, including toilet assistance, bed sponging, meal and drink service, and feeding as required.
• Conduct regular bedpan and urinal rounds, and assist with diaper changes.
• Escort patients to and assist them in the toilet as needed, and monitor restless patients to ensure their safety and comfort.
• Serve as a chaperone for patients when required, maintaining a respectful and supportive presence.
• Clean up spillages and sanitize equipment such as vomit bowls, urinals, and other items when necessary.
• Maintain cleanliness and tidiness of beds, lockers, and non-patient areas, including storerooms.
• Assist in managing the inventory of department items, such as linen, flasks, pillows, and bedpans.

This position demands strong compassion, attention to detail, and a commitment to patient care.

Required Skills: Strong communication skills, empathy, and ability to work in a fast-paced environment.

Benefits: Opportunity to make a positive impact on patients' lives, professional growth and development, and a dynamic work environment.

Additional Information: This role is ideal for individuals who value providing exceptional patient care and are passionate about making a difference in the healthcare industry.

Job Title: Patient Support Specialist

We are seeking a skilled and compassionate Patient Support Specialist to join our healthcare team. In this role, you will play a vital part in ensuring the smooth transportation and transfer of patients within our facilities.

Your primary responsibilities will include assisting ward staff with patient transportation on trolleys to wards and other hospitals as required, receiving and transferring patients from ambulances, and safely moving fall-risk patients on and off wheelchairs.

In addition, you will be responsible for sending patients to ancillary departments for treatment or examination, accompanying them to allied health departments as needed, and collecting equipment, specimens, blood samples, X-ray films, and case records from these departments.

As a Patient Support Specialist, you will work closely with ward staff to ensure that patients receive the best possible care during their stay with us.

To be successful in this role, you will require excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.

You must also possess a strong sense of empathy and compassion, with the ability to provide emotional support to patients and their families.

Additionally, you should have basic knowledge of patient safety procedures and protocols, with the ability to follow instructions and take direction from senior staff members.

As a valued member of our healthcare team, you will enjoy a range of benefits, including competitive pay rates, comprehensive training and development opportunities, and access to a range of employee perks and discounts.

This is an exciting opportunity for anyone who is passionate about providing exceptional patient care and support.

If you are a motivated and empathetic individual who is looking for a rewarding career in healthcare, please do not hesitate to apply.

Contract: 1 Year (Extendable)

Shift Hours: AM- 7am to 4.30pm, MD- 8.30am to 6pm, PM- 1pm to 8.30pm, Night- 10pm to 7.30am

Location: Novena

Outpatient Registration & Billing:

• Handle patient registration, billing, and perform visitor management including temperature screening.
• Input patient details and carry out admission procedures in the system.
• Provide guidance to patients on Medisave, MediShield, Integrated Shield Plans, and corporate insurance claims and guarantees.
• Enter Doctors' Fees and details from Doctor's Letters of Certification into the system as required.
• Follow up on relevant documentation when necessary.

Inpatient Admission & Billing:

• Enter and update patient information and perform system admission for inpatient cases.
• Conduct financial counselling for patients or their next-of-kin, providing bill estimations (AFHS) and securing required signatures.
• Collect admission deposits and alert the Executive of any bad debt flags or patients unable to provide a deposit.
• Perform other administrative tasks related to inpatient records and updates.

Cashiering Duties:

• Present and explain itemized bills and charges to patients.
• Process payment collections and issue refunds as necessary.
• Submit daily shift closure reports to the supervisor.

Patient Experience & Service:

• Handle complex inquiries and feedback related to admission, billing, insurance claims, and cashiering matters escalated by Business Office staff.
• Process and follow up on insurance claims, liaising with insurers to facilitate claim approvals.
• Maintain and manage office supplies and counter inventory.
• Respond to general inquiries via internal and external mailboxes.
• Assist in administrative tasks such as preparing specialist rosters and generating daily management reports.

This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i").e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups's PDPA and e2i's PDPA .

We are seeking a Patient Support Specialist to join our team. As a Patient Support Specialist, you will be responsible for providing front-line support to patients, including crowd control and responding to patient inquiries.

Your key responsibilities will include:

• Providing exceptional customer service to patients
• Handling patient registration and scheduling appointments
• Assisting patients with the use of digital services

Requirements

To be successful in this role, you will need:

• A minimum N/O/Nitec/Higher Nitec/A level qualification
• No prior experience is required, as job training will be provided

Benefits

This role offers a competitive salary and opportunities for career growth and development. You will also receive comprehensive training and support to help you excel in your role.

About the Role

This is an exciting opportunity to join our team and make a real difference in the lives of our patients. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.

Job Title: Patient Support Associate

Role Overview

We are seeking a skilled and compassionate Patient Support Associate to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional support to patients and their families.

Key Responsibilities

• Greet and meet patients, directing them to the appropriate area and ensuring a smooth patient experience.
• Respond to telephone calls, emails, and other communication methods in a timely and professional manner.
• Screen and relay messages, as well as administer registration and scheduling appointments.
• Manage billing, invoices, and payments efficiently and accurately.
• Support operational functions as needed and maintain a clean and hygienic environment.

Requirements

• Relevant working experience in administration, customer service, or a receptionist role.
• Excellent interpersonal and communication skills.
• Ability to communicate effectively with patients and staff.
• Positive attitude, flexibility, and adaptability.
• Meticulous attention to detail and organizational skills.

Benefits

• Competitive salary and benefits package.
• Ongoing training and development opportunities.
• A supportive and collaborative work environment.

Tell Us About Your Skills

Please highlight your relevant skills and experience below.

Job Title: Patient Care Assistant

You are a valuable member of our care team for rehab and sub-acute patients. You will assist nursing staff in administrative duties, basic nursing care and infection control practices for an assigned group of patients. Your tasks include performing housekeeping duties to ensure a clean and tidy ward environment, as well as maintaining the ward inventory.

• Nursing skills are essential to provide quality care to patients.
• A recognized Certificate in Health Care (Inpatient) is required for this role.
• Shift work including rotating shifts is expected, and you may be deployed within 2 work sites under SingHealth Community Hospitals.
• Comfortable with wearing uniform required.
• Passion to serve the community is a must.

Tell us about your relevant skills:

• Hospitals
• Housekeeping
• Inventory
• Healthcare
• Infection Control
• Inpatient
• Physically Fit
• Nursing
• Nursing Care
• Rehabilitation

Patient Support Specialist

• Register and schedule appointments for patients with precision and efficiency.
• Assist doctors with various tasks and procedures, providing exceptional care to our patients.
• Manage email, phone, and upfront enquiries from patients with poise and professionalism.
• Handle cashiering duties with accuracy and attention to detail.
• Provide chaperone assistance to patients during their visits, ensuring their comfort and well-being.
• Maintain a clean and welcoming environment for our patients.

This is an excellent opportunity for those who are passionate about delivering top-notch patient care. If you possess strong communication skills, a positive attitude, and a willingness to learn, we encourage you to apply.

This role involves working closely with individuals and families affected by blood cancer, offering emotional, practical, and psychosocial support at every stage of their journey.

Key responsibilities include providing one-to-one counselling, leading support groups, and helping patients and caregivers access resources that ease their challenges. The successful candidate will work collaboratively with healthcare professionals and community partners to advocate for patients' needs and ensure holistic care.

• Counselling and Support : Provide one-to-one psychosocial support, guidance, and assessment to patients and caregivers to create personalized care plans.
• Support Groups : Facilitate workshops, outings, and peer-support activities to foster a sense of community among patients and families.
• Resource Navigation : Assist patients and families in accessing financial assistance schemes, medical subsidies, and community resources.

• Qualifications : Bachelor's degree in Social Work or Graduate Diploma in Social Work (or recognized equivalent).
• Experience : Minimum 3 years' experience as a social worker, preferably in healthcare, oncology, or palliative care settings.
• Skills : Strong communication, counselling, and case management skills; ability to work independently and as part of a multidisciplinary team.

Job Title: Patient Support Worker

Job Summary

We are seeking a dedicated and compassionate Patient Support Worker to join our team. As a key member of our care team, you will provide exceptional support and care to our clients, enabling them to live independently with dignity.

Key Responsibilities

• Provide personalized care and assistance to clients with daily living activities, such as bathing, dressing, and grooming.
• Assist clients with mobility and transfer services, ensuring their safety and comfort at all times.
• Maintain a clean, safe, and healthy environment for clients, adhering to infection control policies and procedures.
• Prepare and serve meals and snacks, ensuring client dietary needs are met.
• Participate in group programs and activities, promoting socialization and engagement among clients.
• Develop and maintain positive relationships with clients, families, and healthcare professionals.
• Contribute to the development and implementation of individualized care plans, reflecting client needs and preferences.
• Collaborate with the multidisciplinary care team to ensure seamless care coordination and delivery.
• Participate in ongoing education and training to enhance clinical skills and knowledge.