344 Patient Support jobs in Singapore

We are seeking a dedicated Patient Service Associate to provide exceptional support to our patients. The ideal candidate will possess excellent communication skills, be able to work efficiently in a fast-paced environment, and demonstrate a high level of professionalism.

We are seeking a dedicated individual to join our patient service team.

• Provide exceptional support to patients and their families

Job Overview:

• The role of Patient Support Specialist involves providing high-quality patient care, including personal hygiene, grooming, and toileting assistance.
• This position requires assisting patients with daily living activities, such as bathing, dressing, and feeding, as well as supporting their mobility needs, including transfers and mobilization as required.
• Patient Support Specialists will also contribute to administrative tasks, like data entry and filing documents.
• Responsibilities include observing and reporting patient progress, performing duties assigned by senior staff, and maintaining a safe and clean environment.

This is a temporary contract position with the possibility of converting to permanent employment. The working schedule consists of 5 days per week, including weekends (8 hours), with 3 rotating shifts.

The Patient Support Specialist provides care and support for adult cancer patients through psycho-social and emotional support, contributing to patient well-being and improved quality of life.

• Deliver tailored support services based on individual client needs, including newly diagnosed patients, those undergoing treatment, and survivors
• Offer empathetic and non-judgmental support to clients and their caregivers, promoting a sense of control and empowerment
• Link clients with relevant community resources and services, including financial assistance, food, transportation, medical equipment, and counseling services
• Maintain relationships with healthcare professionals and community partners to ensure continuity of care
• Refer clients to specialized services, such as spiritual or mental health support, as needed
• Provide education and support to help clients understand their cancer diagnosis and treatment options
• Regularly assess the coping mechanisms and needs of clients and their caregivers, adapting support strategies accordingly
• Advocate for patients' needs and increase awareness through community outreach and education initiatives
• Document all interactions and interventions in accordance with organizational guidelines
• Facilitate support groups and educational sessions to foster a sense of community and connection among clients
• Perform administrative tasks related to case management and record-keeping

• Bachelor's degree in Counseling, Psychology, or a related field
• Experience working with individuals impacted by chronic illnesses and adversity
• Excellent communication and interpersonal skills, with the ability to demonstrate empathy and understanding
• Passion for supporting vulnerable populations, particularly low-income families and individuals
• Ability to work effectively with diverse age groups and backgrounds

The Patient Support Liaison plays a vital role in delivering comprehensive care that addresses medical and psychosocial needs. This involves connecting patients with suitable community resources and supporting service referrals.

Key responsibilities include gathering information for accurate assessments, facilitating home visits to gain deeper insights into patients' circumstances, and contributing to the efficient operation and development of our services.

This role is crucial in ensuring patients receive necessary financial aid and community support. The ideal candidate will possess excellent communication skills, be able to work effectively in a team, and demonstrate empathy and understanding when interacting with patients.

Essential Skills:

• Strong communication and interpersonal skills
• Ability to work in a team environment
• Empathy and understanding when interacting with patients
• Gathering information for accurate assessments
• Facilitating service referrals and home visits

We are seeking a detail-oriented Patient Support Associate to join our team. In this role, you will be responsible for guiding and assisting patients with directions and clinic flow.

• Assist patients with navigation within the facility
• Provide support with crowd management and ushering
• Facilitate smooth patient journeys, including shuttle bus drop-off points and clinic entrances
• Support mobility needs of patients, including operation of stair climber (training provided)

The successful candidate will possess excellent communication and interpersonal skills, with the ability to work independently and as part of a team.

• Collaborate with colleagues to ensure seamless patient experience
• Provide clear and concise guidance to patients
• Maintain a safe and organized environment

To be considered for this role, applicants must have at least a Min GCE A / Diploma and possess friendly, patient, and service-oriented qualities.

• Min GCE A / Diploma
• Friendly, patient and service-oriented
• Good communication and interpersonal skills

We are seeking a dedicated individual to fill the role of Patient Support Coordinator. As a key member of our team, you will play a vital part in ensuring the smooth operation of our patient services.

In this position, you will be responsible for assisting with the scheduling of future appointments, registration of patients, and providing administrative support to our medical staff.

The ideal candidate will possess excellent communication skills, a keen eye for detail, and the ability to work well under pressure. If you are a motivated and organized individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.

• Main Responsibilities:
• Assist with appointment scheduling and patient registration
• Provide administrative support to medical staff
• Ensure accurate and efficient data entry into our hospital system
• Handle phone calls and enquiries in a professional manner
• Perform other ad-hoc duties as assigned by management

Requirements:

• A minimum of GCE N/O or 'A' Levels / Diploma and above
• An interest in the healthcare industry
• No prior experience necessary - full training will be provided
• Basic knowledge of Microsoft Office
• Able to start work immediately

Contract: 1 Year (Extendable)

Shift Hours: AM- 7am to 4.30pm, MD- 8.30am to 6pm, PM- 1pm to 8.30pm, Night- 10pm to 7.30am

Location: Novena

Outpatient Registration & Billing:

• Handle patient registration, billing, and perform visitor management including temperature screening.
• Input patient details and carry out admission procedures in the system.
• Provide guidance to patients on Medisave, MediShield, Integrated Shield Plans, and corporate insurance claims and guarantees.
• Enter Doctors' Fees and details from Doctor's Letters of Certification into the system as required.
• Follow up on relevant documentation when necessary.

Inpatient Admission & Billing:

• Enter and update patient information and perform system admission for inpatient cases.
• Conduct financial counselling for patients or their next-of-kin, providing bill estimations (AFHS) and securing required signatures.
• Collect admission deposits and alert the Executive of any bad debt flags or patients unable to provide a deposit.
• Perform other administrative tasks related to inpatient records and updates.

Cashiering Duties:

• Present and explain itemized bills and charges to patients.
• Process payment collections and issue refunds as necessary.
• Submit daily shift closure reports to the supervisor.

Patient Experience & Service:

• Handle complex inquiries and feedback related to admission, billing, insurance claims, and cashiering matters escalated by Business Office staff.
• Process and follow up on insurance claims, liaising with insurers to facilitate claim approvals.
• Maintain and manage office supplies and counter inventory.
• Respond to general inquiries via internal and external mailboxes.
• Assist in administrative tasks such as preparing specialist rosters and generating daily management reports.

This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i").e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups's PDPA and e2i's PDPA .

• Assist in clinic's day to day operations and functions.
• Assist the Clinic Manager and Medical Director in the assigned clinic.
• Responsible for all aspects of customer service including but not limited to cashiering, appointment booking, and answering customer enquiries.
• Responsible for all matters pertaining to insurance, Medisave, and Letter of Guarantee(s).
• Liaise with customers, vendors, suppliers, and local regulatory bodies when required.
• Assist in the renewal of relevant licenses.
• Other duties assigned by the Clinic Manager and/or Medical Director as required

Job Types: Full-time, Permanent

Pay: $2, $3,500.00 per month

Benefits:

• Dental insurance
• Health insurance

Work Location: In person