29 Patient Support jobs in Singapore

Healthcare Assistant

You will play a vital role in our care team, providing essential support to residents in their daily lives.

Key Responsibilities:

• Personal Care: Assist residents with daily activities such as bathing, dressing, grooming, and toileting.
• Mobility Assistance: Help residents with transfers, ambulation, and the use of mobility aids.
• Nutrition & Hydration: Assist with meal preparation, feeding, and monitoring food and fluid intake.
• Emotional Support: Build rapport with residents, provide companionship, and engage them in activities and conversations.
• Safety & Hygiene: Maintain a clean and safe environment for residents, adhering to strict hygiene standards.
• Communication: Effectively communicate with residents and fellow team members.
• Documentation: Accurately record and report observations and changes in resident conditions.

A genuine desire to help and care for others is a must.

• Experience: Prior experience in a healthcare setting is a plus.
• Compassion: Patience & Empathy are key qualities for this role.
• Physical Fitness: Able to lift, transfer, and assist residents with mobility needs.

Working Hours: Able to work on rotating shifts consisting of morning, afternoon and night, including weekends and public holidays.

We are seeking a highly skilled and experienced professional to join our team as a Patient Support Admin.

As a Patient Support Admin, you will be responsible for handling patient registration, billing, and visitor management including temperature screening. You will also input patient details and carry out admission procedures in the system, provide guidance to patients on insurance claims and guarantees, and enter Doctors' Fees and details from Doctor's Letters of Certification into the system as required.

You will also be responsible for conducting financial counselling for patients or their next-of-kin, providing bill estimations and securing required signatures. Additionally, you will collect admission deposits and alert the Executive of any bad debt flags or patients unable to provide a deposit. Furthermore, you will perform other administrative tasks related to inpatient records and updates.

In addition to these responsibilities, you will present and explain itemized bills and charges to patients, process payment collections and issue refunds as necessary. You will also submit daily shift closure reports to the supervisor and handle complex inquiries and feedback related to admission, billing, insurance claims, and cashiering matters escalated by Business Office staff.

You will process and follow up on insurance claims, liaising with insurers to facilitate claim approvals. You will also maintain and manage office supplies and counter inventory, respond to general inquiries via internal and external mailboxes, and assist in administrative tasks such as preparing specialist rosters and generating daily management reports.

This role is a partnership with the Employment and Employability Institute Pte Ltd ('e2i'), which serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions.

e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By joining our team, you will be contributing to this effort and making a positive impact on the lives of patients and healthcare professionals.

This is an exciting opportunity to join our team and contribute your skills and experience to delivering high-quality patient care and administrative support. If you are a motivated and detail-oriented individual with excellent communication skills and a passion for delivering exceptional customer service, we would love to hear from you.

We are a dynamic organization dedicated to providing high-quality patient care and administrative support. Our team is passionate about delivering exceptional customer service and working collaboratively to achieve our goals.

We believe in supporting our employees in their personal and professional development, and offer opportunities for growth and advancement within the organization. If you are looking for a challenging and rewarding role that allows you to make a real difference, we encourage you to apply.

To be successful in this role, you will need to possess excellent communication and interpersonal skills, with the ability to work effectively with patients, healthcare professionals, and other stakeholders. You will also need to have strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.

You will require a high level of accuracy and attention to detail, with the ability to maintain confidentiality and handle sensitive information. In addition, you will need to have basic computer skills and proficiency in using software applications such as Microsoft Office.

We offer a competitive salary and benefits package, including comprehensive health insurance, paid annual leave, and access to ongoing training and development opportunities.

Additionally, you will have the opportunity to work with a dynamic and supportive team, with opportunities for growth and advancement within the organization.

If you are interested in applying for this role, please submit your application, including your resume and a cover letter outlining your relevant skills and experience.

We look forward to hearing from you!

Job Summary:

This role requires an individual who can provide exceptional patient care and support to patients and healthcare teams. The successful candidate will be responsible for handling patient registration, appointment scheduling, and payment collection while maintaining accurate records.

Key Responsibilities:

• Deliver high-quality frontline services to patients
• Handle patient registration and appointment scheduling
• Collect payments and provide financial counselling
• Manage patient records and assist doctors with medical reviews
• Multitask and handle administrative duties efficiently

Required Skills and Qualifications:

The ideal candidate will possess excellent communication skills, the ability to multitask, and experience in customer-facing roles. They should also be proficient in Microsoft Office and have a strong understanding of administration procedures.

Benefits:

This role offers opportunities for growth and development in a dynamic healthcare environment.

Contract: 1 Year (Extendable)

Shift Hours: AM- 7am to 4.30pm, MD- 8.30am to 6pm, PM- 1pm to 8.30pm, Night- 10pm to 7.30am

Location: Novena

Outpatient Registration & Billing:

• Handle patient registration, billing, and perform visitor management including temperature screening.
• Input patient details and carry out admission procedures in the system.
• Provide guidance to patients on Medisave, MediShield, Integrated Shield Plans, and corporate insurance claims and guarantees.
• Enter Doctors' Fees and details from Doctor's Letters of Certification into the system as required.
• Follow up on relevant documentation when necessary.

Inpatient Admission & Billing:

• Enter and update patient information and perform system admission for inpatient cases.
• Conduct financial counselling for patients or their next-of-kin, providing bill estimations (AFHS) and securing required signatures.
• Collect admission deposits and alert the Executive of any bad debt flags or patients unable to provide a deposit.
• Perform other administrative tasks related to inpatient records and updates.

Cashiering Duties:

• Present and explain itemized bills and charges to patients.
• Process payment collections and issue refunds as necessary.
• Submit daily shift closure reports to the supervisor.

Patient Experience & Service:

• Handle complex inquiries and feedback related to admission, billing, insurance claims, and cashiering matters escalated by Business Office staff.
• Process and follow up on insurance claims, liaising with insurers to facilitate claim approvals.
• Maintain and manage office supplies and counter inventory.
• Respond to general inquiries via internal and external mailboxes.
• Assist in administrative tasks such as preparing specialist rosters and generating daily management reports.

This is in partnership with the Employment and Employability Institute Pte Ltd ("e2i").e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups's PDPA and e2i's PDPA .

Job Title: Patient Support Specialist

At our organization, we strive to provide the best possible care for our patients. As a Patient Support Specialist, you will play a crucial role in ensuring that our patients receive the support and services they need.

• Work closely with patients to assess their needs and develop personalized plans for support.
• Liaise with medical professionals to facilitate effective delivery of patient services.
• Process applications for financial assistance and ensure compliance with relevant regulations.
• Provide emotional support to patients and their families at times of need.
• Follow up on the utilization and disbursement of funds allocated for patient services.
• Keep track of departmental resources and prepare regular reports to inform decision-making.

• A diploma from a recognized institution.
• Excellent communication and interpersonal skills.
• Experience in related roles or fields will be an advantage.

Applicants are encouraged to submit their detailed resumes in MS Word format along with a covering letter outlining their experience and qualifications. We regret that only shortlisted candidates will be notified. Applicants without necessary experience or qualifications will still be considered based on individual merits.

Our organization is committed to providing equal opportunities for all applicants. We do not solicit any money from job seekers and advise them to be cautious of scams impersonating our organization. For verification purposes, please contact us directly.

Key Skills:

• Community Outreach
• Referrals
• Psychology
• Administrative Work
• Interpersonal Skills
• Medical Social Work
• Healthcare
• Social Services
• Administration
• Social Sciences
• Compliance
• Good Communication Skills
• Interventions
• Administrative Support
• Statistics
• Volunteer Management
• Case Management
• Home Care

Keyword: CommunityCare

This is a Patient Service Assistant role in a healthcare setting.

The ideal candidate will provide administrative support to the team, ensuring seamless patient care and efficient hospital operations.

• Responsibilities include managing patient admissions, discharges, and transfers, as well as tracking subacute and rehabilitation status.
• Greeting patients, visitors, and staff, addressing their inquiries and concerns in a timely manner.
• Coordinating the delivery of consumables, pharmaceuticals, laboratory, and x-ray investigation charges on a daily basis.
• Sorting and distributing incoming documents to relevant personnel in the ward.
• Preparing and dispatching completed case-notes and x-rays to the Medical Record Office.
• Facilitating patient appointments and ambulance transportation, ensuring timely follow-up and submission of charge forms.
• Maintaining accurate records and submitting error-free charge forms.
• Ordering patient diets based on daily admission lists.
• Supporting Managers, Executives, and staff with administrative tasks.
• Performing other ad hoc duties as assigned.

• A minimum GCE 'O' level qualification with at least 3 credits, including English.
• Diplomas in healthcare-related fields are advantageous for this position.
• Previous experience in clerical or secretarial roles in healthcare settings is preferred.
• Proficiency in computer skills, particularly MS Works, MS Excel, and SAP software.
• The ability to work in a dynamic environment with high energy levels.
• Willingness to commit to working alternate Saturdays.

Job Title: Patient Support Liaison

• Assist patients in scheduling appointments through the system.
• Respond to patient inquiries and emails in a timely manner.
• Schedule patients into the system, ensuring accurate and efficient use of resources.
• Collect payments from patients and handle administrative tasks.

Tell Employers About Your Skills:

• Microsoft Office Suite
• Microsoft Excel for data analysis
• Customer Service Experience
• Interpersonal Skills for effective communication
• Administration and Organization
• Communication Skills for clear expression
• Customer Satisfaction through quality service
• Teamwork and Collaboration
• Microsoft Word for document creation
• Customer Service Skills for patient interaction
• Scheduling Efficiency

Why This Role?

This role is ideal for individuals who enjoy working with patients, are detail-oriented, and possess excellent communication skills. If you are passionate about delivering exceptional customer service and have experience in a similar field, we encourage you to apply.

Job Overview

A reputable healthcare organization seeks a skilled and compassionate Patient Support Specialist to join their team. In this role, you will play a vital part in delivering exceptional patient care and ensuring seamless service delivery.

Responsibilities

• Respond to patient inquiries and address their needs promptly and professionally.
• Assist patients at the pre-registration kiosk, providing clear guidance and support throughout the process.
• Offer assistance and guidance at the self-payment kiosk, empowering patients to manage their financial transactions confidently.
• Collaborate with the operations clinic team to ensure efficient services are delivered.
• Help manage crowd flow and facilitate wayfinding for patients, ensuring a smooth and stress-free experience.
• Handle patient registration and appointment scheduling tasks with precision and attention to detail.

Requirements

• Relevant experience in the healthcare sector is preferred, but not essential. What matters most is your passion for delivering excellent patient care.
• Able to commit to a 5.5-day workweek, including Saturdays, demonstrating your dedication to the role.

We are seeking a dedicated individual who shares our commitment to exceptional patient care and service excellence. If you possess the necessary skills and qualities, we encourage you to apply for this rewarding opportunity.

Dental Patient Support Specialist

• We are looking for an individual to support our patients and dentists. This involves listening to patients, helping them with their needs, and ensuring that patient care is attentive and complete.
• The successful candidate will also assist the dentists by performing tasks such as chairside or preparatory work, allowing the dentists to focus on treating and communicating with patients.

1. To provide exceptional patient support, creating a seamless and personalized experience for all patients.
2. To work effectively as part of a team, supporting the dentists and other staff members to deliver high-quality patient care.

• An empathetic and caring approach, with excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and prioritize tasks accordingly.
• A willingness to learn and grow, with a commitment to ongoing professional development.

• Permanent full-time or part-time positions available.
• Competitive hourly rate (full-time up to $3800, part-time up to $15/hour).
• Attractive 4-day workweek option.
• 14 Annual Leave days.
• Complimentary access to basic dental treatment.
• Paid time off for community service.
• Supplemental insurance.