514 Patient Support jobs in Singapore

This role involves providing essential support to patients under care, ensuring their comfort and well-being.

• Orientate patients to assigned beds and facilities, guaranteeing they are comfortable and informed.
• Promptly attend to patient calls and relay requests to the department-in-charge.
• Attend to patients' basic needs, including toilet assistance, bed sponging, meal and drink service, and feeding as required.
• Conduct regular bedpan and urinal rounds, and assist with diaper changes.
• Escort patients to and assist them in the toilet as needed, and monitor restless patients to ensure their safety and comfort.
• Serve as a chaperone for patients when required, maintaining a respectful and supportive presence.
• Clean up spillages and sanitize equipment such as vomit bowls, urinals, and other items when necessary.
• Maintain cleanliness and tidiness of beds, lockers, and non-patient areas, including storerooms.
• Assist in managing the inventory of department items, such as linen, flasks, pillows, and bedpans.

This position demands strong compassion, attention to detail, and a commitment to patient care.

Required Skills: Strong communication skills, empathy, and ability to work in a fast-paced environment.

Benefits: Opportunity to make a positive impact on patients' lives, professional growth and development, and a dynamic work environment.

Additional Information: This role is ideal for individuals who value providing exceptional patient care and are passionate about making a difference in the healthcare industry.

We are seeking a highly skilled and customer-focused professional to provide exceptional support and ensure a positive experience for our patients.

• This role requires proven experience in a patient-facing environment, providing a friendly and professional greeting to customers.
• Responsibilities include managing customer appointments, processing registrations, collections of accounts receivables, and general office duties.
• You will also liaise with internal teams to coordinate customer care and communicate updates.

Key skills required for this role include:

• Proven experience in a customer service or patient-facing role.
• Excellent communication and interpersonal skills, with a friendly and empathetic approach.
• Strong organizational abilities and attention to detail.

We offer a supportive and collaborative work environment with opportunities for career progression and a range of benefits including healthcare coverage, ongoing training and development programs, and a competitive salary.

To deliver exceptional care and improve the well-being of our patients, we need professionals who share our commitment to excellence.

Job Summary

The Patient Service Associate forms the core unit in providing support to the clinic day-to-day operations, both logistical and administrative. As a vital member of the team, you will be responsible for ensuring a seamless patient experience from initial contact to treatment completion.

Support Role

We are seeking a highly skilled and enthusiastic support professional to join our team.

This role involves working at multiple clinics where you will be responsible for promoting and guiding patients to download, enrol and make payment through an app. You will also be answering and collating patients' queries/feedback with regards to the app as well as assisting with operational matters assigned by the Ops Manager/Clinic Manager at the clinics. Additionally, you will be required to reach out to a targeted number of patients per day.

• Provide support in crowd control at multiple clinics
• Promote and guide patients to download, enrol and make payment through app
• Answer and collate patients' queries/feedback with regards to app
• Assist with operational matters assigned by the Ops Manager/Clinic Manager at the clinics
• Reach out to a targeted number of patients per day

• Minimum N/O/Nitec /A level or Diploma in any field
• Excellent customer service skills and comfortable interacting with patients of all age groups
• Ability to commit at least 3 months duration, subject to performance review for potential conversion to a longer-term position

Job Overview:

• We are seeking a dedicated and compassionate Support Associate to join our team. As a Support Associate, you will play a vital role in ensuring the smooth flow of patients through our clinic.
• Responsibilities include guiding patients with directions, providing ushering and crowd management support, and facilitating patient journeys.
• You will also assist with shuttle bus drop-off points and clinic entrances, as well as support mobility needs of patients.
• Additionally, you may be assigned ad-hoc duties by the department to ensure seamless operations.

Requirements:

• A minimum of GCE O Level qualification
• Friendly, patient, and service-oriented approach
• Excellent communication and interpersonal skills
• Able to work independently and collaboratively as part of a team

We are seeking a highly skilled and compassionate dental assistant to join our team. As a key member of the dental care team, you will play a vital role in ensuring patient comfort and care.

• Key Responsibilities:
• • Prepare and sterilize dental instruments and equipment according to safety protocols.
• • Welcome patients, handle inquiries, and provide information on dental treatments and care.
• • Maintain and update patient records accurately, ensuring confidentiality and compliance with healthcare regulations.
• • Assist with scheduling patient appointments and managing the dental office calendar.
• • Monitor and order dental supplies to ensure the practice runs smoothly.

We are seeking a dedicated and compassionate Therapy Assistant to join our team. As a key member of our healthcare team, you will play a vital role in supporting our therapists in delivering high-quality care to our clients.

• Prepare the necessary materials and equipment for assessments or therapy sessions, ensuring that all requirements are met and that clients receive the best possible care.

• Assist therapists in carrying out prescribed exercises and program activities, including group therapy sessions, under their supervision and guidance.

• Conduct basic or routine group therapy sessions under the close supervision of experienced therapists or associates, with the goal of promoting client engagement and progress.

• Provide assistance during client assessments and treatments, demonstrating empathy and understanding towards each individual's unique needs and circumstances.

• Communicate effectively with therapists and associates about relevant information from therapy sessions, ensuring seamless communication and collaboration.

• Support specialty therapy areas and specialized clinical programs as instructed by experienced therapists, embracing new challenges and opportunities for growth and development.

• Maintain accurate inventories of therapy equipment and supplies, identifying areas for improvement and implementing effective solutions to optimize resources.

• Ensure a clean and safe environment in therapy areas, including the gym and activity rooms, adhering to strict health and safety protocols.

• Assist with housekeeping duties, maintaining equipment in good condition and organizing storage facilities efficiently.

• Follow established infection control procedures, prioritizing the well-being and safety of clients and staff alike.

• Perform basic data entry and other administrative tasks as required, applying attention to detail and accuracy to ensure precise records and reports.

• Engage in ongoing training and education to enhance client care standards, staying abreast of industry developments and best practices.

• Minimum GCE O-Level qualification or equivalent, demonstrating a solid foundation in education and personal development.

• Experience working in a healthcare setting is an advantage, although not essential; what matters most is your passion for delivering exceptional patient care.

• Strong service orientation, with empathy and active listening skills that enable you to build trusting relationships with clients and colleagues alike.

• Good interpersonal communication skills, facilitating clear and respectful interactions within the team and with external partners.

• A team player who works collaboratively with others, valuing diversity and inclusivity in the workplace.

This full-time position offers a rewarding opportunity to grow professionally and personally, making a meaningful difference in the lives of our clients while contributing to a dynamic and supportive team environment.

Key Responsibilities
Attend to enquiries from private patients, internal departments, and external stakeholders.
Coordinate appointment bookings and admission requests, aligning patient preferences with clinical and operational requirements.
Serve as the main liaison for patients, doctors, and hospital teams, ensuring clear communication and seamless coordination.
Assist in direct admissions and medical air evacuations where necessary.
Chaperone VIP/VVIP patients to provide a seamless and good hospital experience.
Apply active listening and probing to understand patient needs.
Respond professionally to queries with appropriate tone, clarity, and empathy.
Handle complaints and challenging interactions with tact, applying service recovery where required.
Maintain accurate and timely updates of patient information in the system.
Support the collation of reports, statistics, and operational data.
Ensure compliance with hospital policies regarding data management, document filing, and disposal.
Identify service gaps and escalate issues with recommendations for improvement.
Propose and support initiatives to enhance productivity and care quality (e.g., faster, better, cheaper, safer).
Promote teamwork and a collaborative work environment within the hospital.
Requirements
Diploma in any discipline
Experience in healthcare or service-related industries, especially in frontline or customer-facing roles
Excellent communication, interpersonal, and coordination skills
If you are interested in any of the positions, do kindly drop your most updated resume to
Kailey Lee Jia Yueh
EA Personnel No: R
Recruit Express Pte Ltd (Healthcare & Lifesciences Division)
EA License: 99C4599
#J-18808-Ljbffr

Key Responsibilities

· Attend to enquiries from private patients, internal departments, and external stakeholders.

· Coordinate appointment bookings and admission requests, aligning patient preferences with clinical and operational requirements.

· Serve as the main liaison for patients, doctors, and hospital teams, ensuring clear communication and seamless coordination.

· Assist in direct admissions and medical air evacuations where necessary.

· Chaperone VIP/VVIP patients to provide a seamless and good hospital experience.

· Apply active listening and probing to understand patient needs.

· Respond professionally to queries with appropriate tone, clarity, and empathy.

· Handle complaints and challenging interactions with tact, applying service recovery where required.

· Maintain accurate and timely updates of patient information in the system.

· Support the collation of reports, statistics, and operational data.

· Ensure compliance with hospital policies regarding data management, document filing, and disposal.

· Identify service gaps and escalate issues with recommendations for improvement.

· Propose and support initiatives to enhance productivity and care quality (e.g., faster, better, cheaper, safer).

· Promote teamwork and a collaborative work environment within the hospital.

Requirements

· Diploma in any discipline

· Experience in healthcare or service-related industries, especially in frontline or customer-facing roles

· Excellent communication, interpersonal, and coordination skills

If you are interested in any of the positions, do kindly drop your most updated resume to

Kailey Lee Jia Yueh

EA Personnel No: R

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599