267 Patient Services jobs in Singapore

• Assist in clinic's day to day operations and functions.
• Assist the Clinic Manager and Medical Director in the assigned clinic.
• Responsible for all aspects of customer service including but not limited to cashiering, appointment booking, and answering customer enquiries.
• Responsible for all matters pertaining to insurance, Medisave, and Letter of Guarantee(s).
• Liaise with customers, vendors, suppliers, and local regulatory bodies when required.
• Assist in the renewal of relevant licenses.
• Other duties assigned by the Clinic Manager and/or Medical Director as required

Job Title: Patient Services Coordinator

The role involves registering patients, scheduling appointments, assisting doctors in consultation rooms, dispensing medication, and collecting payments for various clinic duties.

We seek a candidate who is customer-focused, can work independently, and possesses excellent communication skills.

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• Key Responsibilities:
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• Patient registration and appointment scheduling
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• Assisting doctors in consultation rooms
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• Dispensing medication
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• Payment collection and other ad hoc clinic duties
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• Candidate should be customer service oriented and able to work independently
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About This Role:

This position offers the opportunity to make a positive impact on patient care and satisfaction.

Requirements:

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• Candidate should possess excellent communication skills
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• Should be customer service oriented
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• Must be able to work independently
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What We Offer:

This role provides a chance to develop valuable skills and experience in patient services.

If you are a motivated individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity!

We are seeking a detail-oriented and organized individual to join our team as a Patient Care Coordinator . In this role, you will be the first point of contact for our clients, providing exceptional customer service and ensuring seamless communication.

• Manage client inquiries and appointments efficiently.
• Send reminders to keep schedules running smoothly.
• Understand our services and guide clients through their wellness journey.
• Collaborate with our team to deliver outstanding care.

• Excellent Communication
• Health Promotion
• Interpersonal Skills
• Customer Focus
• Consulting

We offer a supportive work environment and opportunities for growth and development. Full training is provided to ensure your success in this role.

This role requires excellent communication skills, a warm attitude, and good people skills. If you are a team player with a passion for delivering exceptional customer service, we encourage you to apply.

Job Summary:

Assist with reception duties, registration, financial counselling, collection of payment and other administration duties.

Responsibilities:

Patient Care Management

• Greet and receive patients or visitors who present at reception counter
• Perform patient registration for both inpatient and outpatient by obtaining patient's addresses, contact details, insurance, information and medical histories
• Update and verifying patient information at each visit and maintain confidentiality
• Answer phone call and enquires courteously and promptly
• Assist and direct patient and visitor to examination rooms
• Scheduling patient appointments and making reminder calls and SMSes
• Informing patients on delays and waiting time
• Provide financial counselling to patient and patient's family
• Collect payment for services rendered
• Closure of daily accounts and cash deposit
• Maintain cleanliness and tidiness of counter and patient's waiting areas
• To adhere to strict infection control measures and exercise standard precaution and good hand hygiene
• To advise both inpatients and outpatients on the necessary procedure preparation
• To assist in maintaining the general cleanliness and upkeep of the assigned work area within the imaging facility
• To assist in transferring patients to and from the imaging facility

Administrative Management

• Replenish patient's brochures and office stationaries
• Perform clerical duties, filing work, data for statistics reporting
• Call for maintenance and repair work
• Assume additional duties directed by operation manager or supervisors.
• Report any errors timely to supervisor

Requirements:

• Minimum GCE 'N' Level
• Good communication and interpersonal skill
• Computer literacy
• Preferably has experience in health care setting

Responsibilities
Assist in clinic’s day to day operations and functions.
Assist the Clinic Manager and Medical Director in the assigned clinic.
Responsible for all aspects of customer service including but not limited to cashiering, appointment booking, and answering customer enquiries.
Responsible for all matters pertaining to insurance, Medisave, and Letter of Guarantee(s).
Liaise with customers, vendors, suppliers, and local regulatory bodies when required.
Assist in the renewal of relevant licenses.
Other duties assigned by the Clinic Manager and/or Medical Director as required
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• Assist in clinic’s day to day operations and functions.
• Assist the Clinic Manager and Medical Director in the assigned clinic.
• Responsible for all aspects of customer service including but not limited to cashiering, appointment booking, and answering customer enquiries.
• Responsible for all matters pertaining to insurance, Medisave, and Letter of Guarantee(s).
• Liaise with customers, vendors, suppliers, and local regulatory bodies when required.
• Assist in the renewal of relevant licenses.
• Other duties assigned by the Clinic Manager and/or Medical Director as required

Job Summary:

Assist with reception duties, registration, financial counselling, collection of payment and other administration duties.

Responsibilities:

Patient Care Management

• Greet and receive patients or visitors who present at reception counter
• Perform patient registration for both inpatient and outpatient by obtaining patient’s addresses, contact details, insurance, information and medical histories
• Update and verifying patient information at each visit and maintain confidentiality
• Answer phone call and enquires courteously and promptly
• Assist and direct patient and visitor to examination rooms
• Scheduling patient appointments and making reminder calls and SMSes
• Informing patients on delays and waiting time
• Provide financial counselling to patient and patient’s family
• Collect payment for services rendered
• Closure of daily accounts and cash deposit
• Maintain cleanliness and tidiness of counter and patient’s waiting areas
• To adhere to strict infection control measures and exercise standard precaution and good hand hygiene
• To advise both inpatients and outpatients on the necessary procedure preparation
• To assist in maintaining the general cleanliness and upkeep of the assigned work area within the imaging facility
• To assist in transferring patients to and from the imaging facility

Administrative Management

• Replenish patient’s brochures and office stationaries
• Perform clerical duties, filing work, data for statistics reporting
• Call for maintenance and repair work
• Assume additional duties directed by operation manager or supervisors.
• Report any errors timely to supervisor

Requirements:

• Minimum GCE ‘N’ Level
• Good communication and interpersonal skill
• Computer literacy
• Preferably has experience in health care setting

We strive to deliver exceptional patient experiences, fostering a supportive environment that empowers individuals to achieve optimal well-being.

As a Patient Services Coordinator in our Specialist Outpatient Clinics, you will play a vital role in creating this experience by providing friendly customer service, ensuring a welcoming atmosphere for patients and visitors, and delivering excellent patient care and satisfaction.

• Registration and Scheduling

You will be responsible for the efficient registration and scheduling of patients, ensuring seamless communication and accurate information exchange between healthcare professionals and patients.

This involves accurately capturing patient details, managing appointment schedules, and facilitating smooth clinic operations.

• Counter Registration: Efficiently register patients, collect required information, and ensure timely completion of registration processes.
• Appointment Management: Coordinate with clinicians to schedule appointments, manage wait times, and keep patients informed about their consultation timings.
• Patient Communication: Provide clear and empathetic communication to patients regarding their appointments, treatments, and any necessary follow-up actions.
• Clinic Operations: Assist clinicians during consultations, ensure proper care coordination for first/follow-up appointments, and maintain a clean and organized workspace.

Job Scope

• Serve as the main point of contact, delivering personalized and seamless service from admission to follow-up.
• Coordinate appointments, procedures, transport, and other logistics with clinical and non-clinical teams.
• Anticipate and respond to client needs with discretion, professionalism, and confidentiality.
• Handle inquiries, referrals, and communications with clients, their representatives, and healthcare partners.
• Support billing, cost estimates, insurance, and payment arrangements.
• Maintain strong relationships with referring physicians, keeping them updated on patient care.

Requirement

• Diploma in Hospitality & Tourism or equivalent
• Minimum 3 years of experience

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.

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