14 Patient Records jobs in Singapore

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Associate/AVP, Portfolio Book of Records Management
Location:
Singapore, SG
Job Function: Investment Services Public Markets
Job Type: Permanent
GIC is one of the world’s largest sovereign wealth funds. With over 2,000 employees across 11 locations around the world, we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the world’s industry leaders. As a leading global long-term investor, we Work at the Point of Impact for Singapore’s financial future, and the communities we invest in worldwide.
Investment Services Public Markets
We strive to support business groups with digital capabilities and deliver environmental, social and governance focused capabilities, and market expertise.
Data Solutions & Services
You will help to design and lead strategic data solutions build-out to support our public markets investment capabilities. You will also conduct research and manage the implementation of data services for all investment strategies and new product lines, through the establishment of strategic partnerships and foster best practices in operating and service models.
The Portfolio Book of Records Managementteam is responsible fordesign and leading ofstrategic data solutions build-outto support our public markets investment capabilities. The team is also responsible for researching&themanagement ofthe implementation of IBOR related data services for all investment strategies & new product lines, leveraging a range of expertise and through the establishment ofstrategic partnerships across the firm and in the market, to embed and foster best practices in operating and service models.
What impact can you make in this role?
We are looking for a dynamic, self-motivated and technically competent individual (preferably with Artificial Intelligence knowledge) with an interest in investment transaction, position and valuation data services to join us as an Associate / Assistant Vice President. The individual will be part of a team to provide business-focused investment data services to enable sharper investment execution.
What will you do as an Associate/AVP, Portfolio Book of Records Management?
Manage and perform daily end to end data operations activities for the book of records and provide data advisory to users
Collaborate with cross-functional teams or vendors to analyze and resolve data quality issues and enquiries proactively
Oversee and ensure timely and efficient execution of new initiatives and contribute to the successful delivery of the product roadmap
Identify opportunities for process optimization and leverage a range of technologies (such as Artificial Intelligence tools) to drive continuous process and efficiency improvements for databases/systems maintained by the team
Contribute to and incorporate data management best practices into daily workflow
Evaluate new business requests and implement sustainable data solutions
What qualifications or skills should you possess in this role?
Advanced degree in Computer Science, Financial Engineering, Business/Finance, Statistics, Operations Research, etc.
SQL, Python coding and Artificial Intelligence working knowledge is a plus
Minimum 2-5 years of working experience in funds management, banking industry or large-scale data operations fields
Strong experience in one or more of these areas: Data Analytics, Visualization, Acquisition,Creation, Cleansing and Quality Assurance, Product Management
Working knowledge of financial instruments, markets and valuation methods
Preferred to have prior working experience in book of records domain
Driven to capitalize on opportunities to leverage market utilities, services and technologies to advance departmental capabilities
Excellent interpersonal and communication skills, stakeholder management
Business analysis anddata operationsexpertise
Self-starter who is keen to learn and with strong learning agility
Independent and ownership mindset
Work at the Point of Impact
We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious, agile, and diverse teams - be empowered to push boundaries and pursue innovative ideas, share your views, and be heard.Be anchored on our PRIME Values: Prudence, Respect, Integrity, Merit and Excellence, which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact.
Flexibility at GIC
At GIC, our offices are vibrant hubs for ideation, professional growth, and interpersonal connection. At the same time, we believe that flexibility allows us to do our best work and be our best selves. Thus, our teams come into the office four days per week to harness the benefits of in-person collaboration, but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.
GIC is an equal opportunity employer
GIC is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Please email at any point of the application or interview process if adjustments need to be made due to a disability.
Learn more about our Investment Services Public Markets Department here: #J-18808-Ljbffr

HR & Administrative Executive (Records Management) - Govt - LXY
About the Role
We are looking for a detail-oriented and proactive individual to join our HR team. You will play an important role in ensuring the accuracy and proper management of personnel records, supporting administrative processes, and contributing to the smooth running of HR operations.
Responsibilities
Housekeeping of records for digitization, archival, verification, and disposal.
Data cleaning and standardisation of existing records, including accuracy checks in the HR system.
Administrative tasks such as verifying local transport claims, supporting declaration exercises, and providing logistical support for events (e.g., health screenings, recruitment fairs).
Liaise with internal stakeholders where required.
Any other ad-hoc duties as assigned.
Requirements
Strong attention to detail and good organisational skills.
Proficient in Microsoft Office (especially Excel and PowerPoint).
Comfortable working with large data sets.
Independent, reliable, and proactive.
Experience in administrative or HR support work is an advantage.
Why Join Us
Gain valuable experience in a government agency.
Supportive and structured work environment.
Convenient location at JEM (next to Jurong East MRT).
Availability
Availability:
Immediate preferred
Interested applicants, please submit your resume.
#J-18808-Ljbffr

Job Title: HR & Admin Executive
We are looking for a detail-oriented and proactive individual to join our HR team. You will play an important role in ensuring the accuracy and proper management of personnel records, supporting administrative processes, and contributing to the smooth running of HR operations.
Key Responsibilities
Housekeeping of records for digitization, archival, verification, and disposal.
Data cleaning and standardisation of existing records, including accuracy checks in the HR system.
Administrative tasks such as verifying local transport claims, supporting declaration exercises, and providing logistical support for events (e.g., health screenings, recruitment fairs).
Liaise with internal stakeholders where required.
Any other ad-hoc duties as assigned.
Requirements
Strong attention to detail and good organisational skills.
Proficient in Microsoft Office (especially Excel and PowerPoint).
Comfortable working with large data sets.
Independent, reliable, and proactive.
Experience in administrative or HR support work is an advantage.
Why Join Us
Gain valuable experience in a government agency.
Supportive and structured work environment.
Convenient location at JEM (next to Jurong East MRT).
Availability:
Immediate preferred
Interested applicants, please submit your resume.
#J-18808-Ljbffr

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Handles customer enquiries or concerns. Uses company resources, call centre policies andprocedures to provide complete and accurate responses. Follow processes in accordance withorganizational standards to ensure correct handling accuracy and operational effectiveness.
MAJOR DUTIES AND RESPONSIBILITIES
Patient Relations
Identify, handle and resolve caller enquires using all modes of communication such as calls, SMS, email, web chat and fax.
Apply customer service policies and educate callers on services offered, including providing pre-consult advice and/or information to callers
Assist doctor and patient in changes of appointments by re-scheduling appointments in the outpatient computer system and establish contact with patients to inform them of the changes.
Maintain confidentiality of patient's information and adhere to PDPA guidelines.
Responsible and responsive to patient's feedback/complaint before referring to Supervisor, Executives or Manager.
To contribute as part of a team to deliver contact centre goals of TSF 80% in 20s and 85% or higher in call quality score and
Operational
Response to emergency activation with speed and accuracy.
Ensure that hospital contact list is updated in all messaging systems at all times.
Facilitate IDD calls connection for staff & patients.
Review own performance through feedback or reports, and ensure optimal performance to meet department goals and objectives.
Update others on new information or changes received.
Response to HMS with speed and accuracy
GENERAL
Perform daily housekeeping of workstation to maintain neatness of the workplace and ensure confidential information is safely kept at all times.
Report any fault (telephone lines & equipment) to Facilities department.
Ensure teamwork and participate in all activities related to the smooth running of the department.
Attend continuing education I in-house training on a regular basis to maintain his/her competency.
Participate in internal department test I quiz I audits,
Exercise cost saving and adopt environmental-friendly measures at all times.
Identify areas of improvement or participate in improvement projects,
Participate in organization and/or community activities by volunteering at least twice a year
Perform other duties as requested by Senior PIA, Supervisor, Executive and/or Manager
JOB REQUIREMENTS
(A) EDUCATION, TRAINING AND EXPERIENCE
Minimum GCE N / O level with minimum 2 years of relevant experience.
Exceptional verbal and written communication skills. Able to speak dialect; third language is an advantage.
Call centre background or healthcare industry experience preferred.
Able to organize and communicate information clearly.
Problem solving and analytical skills.
Positive, professional and customer oriented attitude.
Independent, mature, confident, able to work under pressure and a team player.
Computer skills including fast and accurate keyboarding skills.
Able to work on weekends and two rotating shifts
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MAJOR DUTIES AND RESPONSIBILITIES
(A) SPECIFIC
Patient Relations
Identify, handle and resolve caller enquires using all modes of communication such as calls, SMS, email, web chat and fax.
Apply customer service policies and educate/ facilitate callers on all services offered, support general enquiries, providing basic pre-consult advice and/or information to callers.
Assist patient, next-of-kin and doctors in changes of appointments by re-scheduling appointments in the medical records system and establish contact with patients to inform them of the changes.
Maintain confidentiality of patient's information and adhere to PDPA guidelines.
Responsible and responsive to patient's feedback/complaint before referring to Supervisor, Executives or Manager.
Ensure timely follow-ups with patients or Next-Of -Kin on all outstandings cases and resolve cases within the department’s acceptable SLA.
To contribute as part of a team to deliver contact centre goals of >90% for Patient Experience Survey score, >85% or higher in call quality score, 100% of calls to be answer within 20 secs and
Operational
Response to emergency activation with speed and accuracy in less than 4 minutes.8) Ensure that hospital contact list is updated in all messaging systems at all times.
Facilitate IDD calls connection for staff & patients.
Review own performance through feedback or reports and ensure optimal performance to meet department goals and objectives.
Update others on new information or changes received.
Response to manual intervention on critical laboratory and radiology results with speed and accuracy
Ensure all types of enquires/ requests are created as a case with clear and precise description documented in the CRM system.
Competent in using the Medical Record system, CRM and Contact Centre telephony system in the department.
Perform daily housekeeping of workstation to maintain neatness of the workplace and ensure confidential information is safely kept at all times.
Report any fault (telephone lines & equipment) to Facilities department.
Ensure teamwork and participate in all activities related to the smooth running ofthe department.
Attend continuing education / in-house training on a regular basis to maintainhis/her competency.
Exercise cost saving and adopt environmental-friendly measures at all times.
Identify areas of improvement or participate in improvement projects.
Participate in organization and/or community activities by volunteering at leasttwice a year.
Perform other duties as requested by Senior PIA, Supervisor, Executive and/or Manager.
JOB REQUIREMENTS
(A) EDUCATION, TRAINING AND EXPERIENCE
Minimum GCE 'N' /'O' level with minimum 2 years of relevant experience.
Exceptional verbal and written communication skills. Able to speak dialect I thirdlanguage is an advantage.
Call centre background or healthcare industry experience preferred.
Able to organize and communicate information clearly.
Problem solving and analytical skills.
Positive, professional and customer oriented attitude.
Independent, mature, confident, able to work under pressure and a team player.
Computer skills including fast and accurate keyboarding skills.
Able to work on weekends and to perform 2 rotating shifts
LCCl certification or equivalent is an advantage
#J-18808-Ljbffr

Overview
The Institute of Mental Health (IMH) in Singapore, established in 1928, is a premier 2,000-bed psychiatric hospital nestled in Buangkok Green Medical Park, providing comprehensive mental health services across 50 inpatient wards and 7 outpatient clinics, while also playing a pivotal role in training the next generation of mental health professionals through the NHG-AHPL Residency Programme and collaborations with local academic institutions.
Department
Contact Centre
Job Description
Staff plays a crucial role in facilitating patient care and administrative functions, ensuring calls/enquiries are timely received and providing efficient services while maintaining a high standard of customer service.
Job Responsibilities
Handles calls and enquiries from the General Line and Appointment Line to provide information on IMH's services to patients and the public
Assists in scheduling appointments for patients and/or provides information related to appointments to patients respectively
Performs administrative duties such as filing referral documents, department's records, updating rosters and department statistics reports
Performs other duties assigned by supervisor
Requirements
Competency
Service-oriented, confident and have a passion for helping others.
Good communication and interpersonal skills
Educational and Professional Requirements
Applicants with previous experience in call centre are welcome to apply
Able to do coverage when need arises after office hours till 9pm and on weekends
#J-18808-Ljbffr

SingHealth, Singapore's largest public healthcare cluster, is seeking an Associate Executive for our Patient Management Information Services team. In this role, you will be crucial in enhancing the quality of patient information data across SingHealth institutions.

Reporting to the Assistant Director, your key responsibilities will include assisting in data analysis of potential patient master duplicates, making merge decisions, and performing system mergers of patient master duplicates. You will also manage and resolve any data discrepancies or issues that arise during the merge process, as well as coordinate cross-institution data merges.

Requirements

• Diploma in any discipline with at least 2 years of relevant working experience; or Higher NITEC/ NITEC/ GCE A/ O/ N Level with at least 8 years of relevant working experience
• Prior experience in the healthcare industry will be an advantage
• Good interpersonal skills
• Team player who is meticulous, analytical, proactive and enjoys problem-solving
• Proficient with Microsoft Office applications

Overview
SingHealth, Singapore's largest public healthcare cluster, is seeking an Associate Executive for our Patient Management Information Services team. In this role, you will be crucial in enhancing the quality of patient information data across SingHealth institutions.
Responsibilities
Reporting to the Senior Manager, your key responsibilities will include assisting in data analysis of potential patient master duplicates, making merge decisions, and performing system mergers of patient master duplicates. You will also manage and resolve any data discrepancies or issues that arise during the merge process, as well as coordinate cross-institution data merges.
Requirements
Diploma in any discipline with at least 2 years of relevant working experience; or Higher NITEC/ NITEC/ GCE A/ O/ N Level with at least 8 years of relevant working experience
Prior experience in the healthcare industry will be an advantage
Good interpersonal skills
Team player who is meticulous, analytical, proactive and enjoys problem-solving
Proficient with Microsoft Office applications
#J-18808-Ljbffr

Overview
SingHealth, Singapore's largest public healthcare cluster, is seeking an Associate Executive for our Patient Management Information Services team. In this role, you will be crucial in enhancing the quality of patient information data across SingHealth institutions.
Responsibilities
Reporting to the Senior Manager, assist in data analysis of potential patient master duplicates, make merge decisions, and perform system mergers of patient master duplicates.
Manage and resolve data discrepancies or issues that arise during the merge process, and coordinate cross-institution data merges.
Qualifications
Diploma in any discipline with at least 2 years of relevant working experience; or Higher NITEC/ NITEC/ GCE A/ O/ N Level with at least 8 years of relevant working experience
Prior experience in the healthcare industry will be an advantage
Good interpersonal skills
Team player who is meticulous, analytical, proactive and enjoys problem-solving
Proficient with Microsoft Office applications
#J-18808-Ljbffr