205 Patient Coordinator jobs in Singapore

Dental Receptionist

At our esteemed dental practice, we are seeking a highly skilled and compassionate Dental Receptionist to provide exceptional patient care and support our dedicated team of healthcare professionals.

1. Deliver high-level service to patients, ensuring their comfort and reassurance throughout their visit.
2. Manage front office duties with poise and efficiency, including patient registration, scheduling appointments, and handling phone and email enquiries.
3. Perform general administrative tasks and maintain the highest standards of clinic cleanliness and hygiene.

Candidates must possess a Secondary School Certificate or equivalent qualification in any field, along with excellent communication and interpersonal skills.

The ideal candidate will also possess IT literacy and relevant working experience in the dental industry, although these are not essential requirements.

• Front Office
• Microsoft Office
• Interpersonal Skills
• Treatment
• Infection Control
• Team Spirit
• Dental Care
• Data Entry
• Dental Assisting
• Good Communication Skills
• Cashiering
• Team Player
• Customer Service Experience

Job Description & Requirements

Working hours and location:

• 5.5 days work week (alternate Saturday off)

• Working Hours: 9.00am – 6.00pm

Location: Alexandra(6/25 to 8/25) office will shift to Bugis Junction(9/25 onwards)

Responsible for facilitating seamless communication and coordination between patients, healthcare providers, and administrative staff to ensure exceptional patient care and satisfaction. This role serves as the primary point of contact for patients, managing their care journey from appointment scheduling to follow-up, while maintaining a compassionate and professional demeanor.

• Patient Communication: Act as the main liaison for patients, addressing inquiries
• Appointment Scheduling: Coordinate and schedule patient appointments, ensuring optimal use of provider availability and patient convenience.
• Insurance Credit Advice: Advising patient with best options related to managing insurance policies for medical treatment
• Insurance and Billing Support: Assist patients with insurance verification, pre-authorizations, and billing inquiries, coordinating with the billing department as needed.
• Follow-Up Care: Monitor patient progress, schedule follow-up appointments, and ensure adherence to treatment plans.
• Administrative Support: Perform clerical tasks such as data entry, filing, and managing correspondence to support the healthcare team.

• Applicants with A’ Level, diploma, or university qualifications are welcome to apply.
• 1 year of clerical, secretarial, or office experience will be added advantage.
• Proficient computer skills, including Microsoft Office
• Proficiency in English is required to liaise with stakeholders and read relevant documents
• Able to work independently
• Immediate availability preferred

Scheduling and coordinating patient appointments with precision, managing high-volume inquiries efficiently.

• Following up with patients to confirm bookings and minimizing no-shows.
• Identifying patient needs and providing tailored solutions.
• Collaborating with the customer service department to address patient concerns and enhance satisfaction.

The ideal candidate will possess:

• At least 2 years of experience in a healthcare setting.
• A minimum qualification of Nitec or equivalent.
• Excellent communication and interpersonal skills.
• Proficiency in computer skills and ability to quickly learn new systems.

Supporting administrative tasks, daily clinic operations, and assigned projects as directed by management. Contributing to delivering exceptional patient care in the healthcare industry.

• Oversee daily clinic operations to ensure compliance with healthcare regulations and policies.
• Develop and implement efficient workflow processes to enhance patient care.

• Provide spinal manipulative services to patients, adhering to corrective protocols and procedures.
• Review patients' health, medical histories, and x-ray results, including information on previous injuries, surgeries, general health, and lifestyle.
• Conduct physical examinations, focusing on patients' range of movement.

• Train and supervise clinic staff on Company protocols and operational SOPs, conduct performance evaluations, and foster a positive work environment through constructive feedback.

• Coordinate patient scheduling, address inquiries, and concerns, implement strategies for enhancing the patient experience, and oversee accurate record maintenance.
• Educate patients on exercises and techniques to aid long-term care.
• Refer patients to the most suitable department of therapists based on review of the care patients require.

• Ensure monthly achievement of clinic sales targets.

• Undertake 'on-call' duties, conduct health talks, and promotions, fulfill administrative tasks, attend seminars and meetings as required.

Job Summary

You will be responsible for conducting comprehensive psychosocial assessments of patients and their caregivers, focusing on the impact of medical conditions on their lives. Your expertise in social work will enable you to recommend personalized interventions and collaborate closely with a multidisciplinary healthcare team to provide seamless, high-quality care that is safe, efficient, and cost-effective.

Required Qualifications

• A degree in Social Work, preferably accompanied by a Postgraduate Diploma in Social Work or Management/Administration
• Registration as a social worker with the Social Work Accreditation Board (SWAB)
• Ability to work independently and as part of a team
• Excellent interpersonal and communication skills

Healthcare Liaison Role

We are seeking a highly skilled individual to facilitate seamless communication and coordination between patients, healthcare providers, and administrative staff.

• Patient Communication: Serve as the primary point of contact for patients, addressing their inquiries in a timely and professional manner.
• Appointment Scheduling: Coordinate and schedule patient appointments, ensuring optimal use of provider availability and patient convenience.
• Insurance Support: Assist patients with insurance verification, pre-authorizations, and billing inquiries, coordinating with the billing department as needed.
• Follow-Up Care: Monitor patient progress, schedule follow-up appointments, and ensure adherence to treatment plans.
• Administrative Support: Provide clerical tasks such as data entry, filing, and managing correspondence to support the healthcare team.

Requirements:

• Applicants with A Level, diploma, or university qualifications are welcome to apply.
• 1 year of clerical, secretarial, or office experience is an added advantage.
• Proficient computer skills, including Microsoft Office.
• Proficiency in English is required to liaise with stakeholders and read relevant documents.
• Able to work independently.

Job Title: Patient Care Coordinator

We are seeking a highly skilled and empathetic Patient Care Coordinator to join our team. As a Patient Care Coordinator, you will be responsible for handling inbound and outbound calls from patients, caregivers, and the public.

• Answer and direct calls to the appropriate departments or personnel;
• Provide accurate information regarding clinic services, procedures, and hospital policies;
• Assist with appointment scheduling, rescheduling, and cancellations;
• Enter and update patient and appointment details in the hospital system;
• Routecalls or escalate queries to the appropriate departments when necessary;
• Ensure service quality and adherence to call handling protocols;
• Perform general administrative duties related to call centre operations;
• Support ad hoc duties as assigned by supervisor;

• Min GCE N/O or 'A' Levels / Diploma and above;
• Keen interest in the healthcare/medical industry;
• No experience needed, full training will be provided;
• Basic knowledge of Microsoft Office;
• Able to start work immediately;

This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and making a positive impact on people's lives.

If you are interested in this position, please submit your updated resume to Joshua Gan and Leon Leong at recruitexpress.com.sg (Attn: Patient Care Coordinator).

Tell employers what skills you have

• Customer Service Skills;
• CRM;
• Lifesciences;
• Customer Service Oriented;
• Microsoft Office;
• Dispute;
• Interpersonal Skills;
• Healthcare;
• Administration;
• Hope;
• Voice Services;
• Service Desk;
• Mobile Devices;
• Customer Satisfaction;
• Team Player;
• Microsoft Word;
• Customer Service;
• Case Management;
• Appointment Scheduling;
• Call Center;

Why You'll Love It Here at our healthcare retail-clinic setting:

• 8 Convenient Branches Across Singapore – All easily accessible via MRT
• Retail Hours Only – No overtime, just meaningful work
• Customer-Focused Role – Bring your warmth and people skills

No Experience? No Problem

We welcome individuals with the right attitude and heart. Full training provided.

What You'll Be Doing:

• Be the first point of contact – handle client inquiries and manage appointments like a pro
• Send friendly reminders and keep schedules running smoothly
• Understand our services and guide clients through their wellness journey
• Work closely with our team of therapists and consultants to ensure clients receive the best possible care

If you're enthusiastic about wellness and love helping people, we'd love to meet you