3,787 Overseas Customer Relations jobs in Singapore

Join to apply for the VP, Relationship Management - Industrial role at UOB

2 days ago Be among the first 25 applicants

Join to apply for the VP, Relationship Management - Industrial role at UOB

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

Job Summary: Responsible for managing and growing customer base in the Industrial industry through proactive acquisition of new customers, as well as maintaining good service to existing customers. Ensure high quality services are delivered in accordance with business strategy and budgeted targets set by management.

Key Responsibilities:
1. Manage a portfolio of existing to bank clients (ETB) and develops strategies to identify and target new to bank prospects/customers (NTB) for acquiring bank’s products/services. Advantageous if able to bring in NTB through existing contacts.
2. Identifies customer needs and develop appropriate solutions
3. Cultivates relationships with clients to ensure retention and growth of accounts
4. Provides customers with product information and advises on suitability of products based on their financial position and objectives
5. Recommends relevant products to meet specific customer needs
6. Coordinates credit approval process within the bank and monitors approval process to ensure timely responses
7. Assists customers in completing application forms and ensures all necessary documents are submitted for processing
8. Follow up with customers after sales to resolve any problems or issues they may have encountered
9. Participates in cross-functional projects and assumes responsibility for assigned tasks

Qualifications:
• Degree holder preferably in Business Administration / Economics / Commerce or equivalent
• Minimum 10 years of experience in a similar capacity in a commercial bank.
• Experience in marketing, sales, credit assessment and customer service
• Strong interpersonal skills and ability to build lasting relationships with customers
• Good written and verbal communication skills
• Confident, articulate and persuasive with strong selling skills
• Able to work under pressure and meet deadlines
• Resourceful and committed to team success
• Ability to use Microsoft Office applications such as Word, Excel, PowerPoint & Outlook

Additional Requirements

Financial institutions (Inactive), University-Bachelor

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a Difference

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Business Development and Sales

Referrals increase your chances of interviewing at UOB by 2x

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the First VP, Relationship Management role at UOB

1 day ago Be among the first 25 applicants

Join to apply for the First VP, Relationship Management role at UOB

Get AI-powered advice on this job and more exclusive features.

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

The Wholesale Bank function operates a dynamic business model that provides financial services and solutions to help our clients achieve their strategic business objectives. Our mission is to become the premier-provider of banking services and solutions for Asia-based commercial banking companies (small medium enterprises), large corporations, financial institutions as well as multinational corporations. Our coverage teams work in full alignment with specialised teams across Transaction Banking, Investment Banking, Global Markets and Group Retail to deliver seamless solutions to our clients.

Job Responsibilities

We are seeking an experienced and dynamic Relationship Manager to join our Industry Groups. You will be responsible for managing and nurturing relationship within our small- and medium- sized enterprise (SME) in Consumer Goods Sector.

Key responsibilities:
• Develop and maintain strong relationships with a portfolio of SME clients, acting as the main point of contact for all banking needs.
• Conduct regular review with clients to understand their business operations, financial performance, and banking requirements
• Advise clients on a wide range of financial services, including loans, deposits, cash management and trade finance requirements
• Identify opportunities to cross sell products and services to meet clients’ evolving needs
• Work closely with internal teams (eg. product specialists, credit analysts) to design and implement financial solutions that meet client’s requirement
• Monitor clients’ financial health and industry trends to proactively address needs and mitigate risks
• Ensure compliance with regulatory requirement and internal policies

Job Requirements

• Degree in Accountancy, Business Administration or Banking & Finance,
• At least 10 years of credit and marketing experience in handling local SME businesses
• Deep understanding of the Consumer Goods industry landscape
• Highly-motivated self-starter with strong analytical skills, excellent business acumen and the ability to deliver targets
• Strong interpersonal and communication skills, and the ability to collaborate effectively with internal teams.

Additional Requirements

CMFAS M1B - Rules and Regulations for Dealing in Securities (Non SGX-ST members) - Singapore, CMFAS M5 - Rules & Regulations for Financial Advisory Services - Singapore, CMFAS M6A - Securities and Futures Product Knowledge - Singapore, CMFAS M6 - Securities Products and Analysis - Singapore

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Apply now and make a Difference

• Seniority level Not Applicable

• Employment type Full-time

• Job function Business Development and Sales

Referrals increase your chances of interviewing at UOB by 2x

Get notified about new Vice President Relationship Management jobs in Singapore, Singapore .

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Join to apply for the First VP, Relationship Management role at UOB

1 day ago Be among the first 25 applicants

Join to apply for the First VP, Relationship Management role at UOB

Get AI-powered advice on this job and more exclusive features.

About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
The Wholesale Bank function operates a dynamic business model that provides financial services and solutions to help our clients achieve their strategic business objectives. Our mission is to become the premier-provider of banking services and solutions for Asia-based commercial banking companies (small medium enterprises), large corporations, financial institutions as well as multinational corporations. Our coverage teams work in full alignment with specialised teams across Transaction Banking, Investment Banking, Global Markets and Group Retail to deliver seamless solutions to our clients.
Job Responsibilities
We are seeking an experienced and dynamic Relationship Manager to join our Industry Groups. You will be responsible for managing and nurturing relationship within our small- and medium- sized enterprise (SME) in Consumer Goods Sector.
Key responsibilities:
• Develop and maintain strong relationships with a portfolio of SME clients, acting as the main point of contact for all banking needs.
• Conduct regular review with clients to understand their business operations, financial performance, and banking requirements
• Advise clients on a wide range of financial services, including loans, deposits, cash management and trade finance requirements
• Identify opportunities to cross sell products and services to meet clients’ evolving needs
• Work closely with internal teams (eg. product specialists, credit analysts) to design and implement financial solutions that meet client’s requirement
• Monitor clients’ financial health and industry trends to proactively address needs and mitigate risks
• Ensure compliance with regulatory requirement and internal policies
Job Requirements
• Degree in Accountancy, Business Administration or Banking & Finance,
• At least 10 years of credit and marketing experience in handling local SME businesses
• Deep understanding of the Consumer Goods industry landscape
• Highly-motivated self-starter with strong analytical skills, excellent business acumen and the ability to deliver targets
• Strong interpersonal and communication skills, and the ability to collaborate effectively with internal teams.
Additional Requirements
CMFAS M1B - Rules and Regulations for Dealing in Securities (Non SGX-ST members) - Singapore, CMFAS M5 - Rules & Regulations for Financial Advisory Services - Singapore, CMFAS M6A - Securities and Futures Product Knowledge - Singapore, CMFAS M6 - Securities Products and Analysis - Singapore
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a Difference

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

Referrals increase your chances of interviewing at UOB by 2x

Get notified about new Vice President Relationship Management jobs in Singapore, Singapore .

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We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

VP, Relationship Management - Industrial

Join to apply for the VP, Relationship Management - Industrial role at UOB

VP, Relationship Management - Industrial

2 days ago Be among the first 25 applicants

Join to apply for the VP, Relationship Management - Industrial role at UOB

About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
Job Summary: Responsible for managing and growing customer base in the Industrial industry through proactive acquisition of new customers, as well as maintaining good service to existing customers. Ensure high quality services are delivered in accordance with business strategy and budgeted targets set by management.
Key Responsibilities:
1. Manage a portfolio of existing to bank clients (ETB) and develops strategies to identify and target new to bank prospects/customers (NTB) for acquiring bank’s products/services. Advantageous if able to bring in NTB through existing contacts.
2. Identifies customer needs and develop appropriate solutions
3. Cultivates relationships with clients to ensure retention and growth of accounts
4. Provides customers with product information and advises on suitability of products based on their financial position and objectives
5. Recommends relevant products to meet specific customer needs
6. Coordinates credit approval process within the bank and monitors approval process to ensure timely responses
7. Assists customers in completing application forms and ensures all necessary documents are submitted for processing
8. Follow up with customers after sales to resolve any problems or issues they may have encountered
9. Participates in cross-functional projects and assumes responsibility for assigned tasks
Qualifications:
• Degree holder preferably in Business Administration / Economics / Commerce or equivalent
• Minimum 10 years of experience in a similar capacity in a commercial bank.
• Experience in marketing, sales, credit assessment and customer service
• Strong interpersonal skills and ability to build lasting relationships with customers
• Good written and verbal communication skills
• Confident, articulate and persuasive with strong selling skills
• Able to work under pressure and meet deadlines
• Resourceful and committed to team success
• Ability to use Microsoft Office applications such as Word, Excel, PowerPoint & Outlook
Additional Requirements
Financial institutions (Inactive), University-Bachelor
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a Difference

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

Referrals increase your chances of interviewing at UOB by 2x

Sign in to set job alerts for “Vice President Relationship Management” roles.

SVP / VP Partnerships – Asia Pacific (Based in Singapore)

Vice President, Business Development (High-net-worth) - HSBC Life

Senior Director, Relationship Management

Vice President, Product Management & Client Services, Wealth Management Solutions, APAC

Liquidity & Account Solutions – Payments APAC Deposit Management - Vice President

Vice President, Aladdin Wealth Tech Implementation Build Manager, Singapore

Benefits Solutions, Business Development - Vice President

Assistant Vice President, Investment Specialist - International Wealth and Premier Banking

Director, Network Facility & Building Relationship Management (SCDS/EN)

Senior Relationship Development Management - AVP

Payments - Merchant Services Business Development Manager - Vice President

Payments - Merchant Services Business Development Manager - Vice President

Senior Product Quality Engineer (6 month contract)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Customer Relationship Management Specialist

Customer Relationship Management Specialist

• Assist Sales team in sales related admin tasks.
• Prepare standard price quotations to customers, work on internal supporting tools to manage customer data base and services.
• Process orders, changes and churn requests.
• Work closely with internal supporting teams to follow up on order process and service delivery status to update Sales as well Customers.
• Check and verify information by accessing various internal system tools.
• Address billing issues and account receivables by coordinating with the finance team and the customers
• Provide support at sales related customer events.
• Prepare and maintain accurate report
• May need to join customer meeting when necessary.

Skills & Experience

• 3+ years experience in handling customer call/e-mails for complaints and inquiries
• Fluent in English, strong communication skills, both written and verbal and excellent active listening skills
• Experience working in sales support or customer support
• Basic knowledge of IT services
• Working knowledge on Microsoft Office (Excel / Word /PowerPoint)
• Coordination skills, ability to listen and collect information
• Adaptability and a team player

Other Preferences

• Responsible attitude with customer-oriented mind-set
• Experience or knowledge in Telecom industry is a plus
• Proactive, independent and with can-do attitude.
• Quick learner

What We Offer You

Looking to make a mark?

At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do.

Instead, we employ people we trust, who come together across the globe to create intelligent solutions.

Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want.

We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better.

Diversity and inclusion

• Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth.

Most Recently We Have

• Signed the UN Women Empowerment Principles which guide our Gender Action Plan
• Trained 60 (and growing) Colties to be Mental Health First Aiders
• Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages .

Our benefits support you through all parts of life, for both physical and mental health.

• Flexible working hours and the option to work from home.
• Extensive induction program with experienced mentors and buddies.
• Opportunities for further development and educational opportunities.
• Global Family Leave Policy.
• Employee Assistance Program.
• Internal inclusion & diversity employee networks.

A global network

• When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring – take a look at ‘Our People’ site including our Empowered Women in Tech.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology, Customer Service, and Management

• Industries

  Telecommunications

Referrals increase your chances of interviewing at Colt Technology Services by 2x

Get notified about new Customer Relationship Management Specialist jobs in Singapore, Singapore .

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VP, Relationship Management - Industrial
Join to apply for the
VP, Relationship Management - Industrial
role at
UOB
VP, Relationship Management - Industrial
2 days ago Be among the first 25 applicants
Join to apply for the
VP, Relationship Management - Industrial
role at
UOB
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
Job Summary: Responsible for managing and growing customer base in the Industrial industry through proactive acquisition of new customers, as well as maintaining good service to existing customers. Ensure high quality services are delivered in accordance with business strategy and budgeted targets set by management.
Key Responsibilities:

• Manage a portfolio of existing to bank clients (ETB) and develops strategies to identify and target new to bank prospects/customers (NTB) for acquiring bank’s products/services. Advantageous if able to bring in NTB through existing contacts.
• Identifies customer needs and develop appropriate solutions
• Cultivates relationships with clients to ensure retention and growth of accounts
• Provides customers with product information and advises on suitability of products based on their financial position and objectives
• Recommends relevant products to meet specific customer needs
• Coordinates credit approval process within the bank and monitors approval process to ensure timely responses
• Assists customers in completing application forms and ensures all necessary documents are submitted for processing
• Follow up with customers after sales to resolve any problems or issues they may have encountered
• Participates in cross-functional projects and assumes responsibility for assigned tasks

Qualifications:

• Degree holder preferably in Business Administration / Economics / Commerce or equivalent
• Minimum 10 years of experience in a similar capacity in a commercial bank.
• Experience in marketing, sales, credit assessment and customer service
• Strong interpersonal skills and ability to build lasting relationships with customers
• Good written and verbal communication skills
• Confident, articulate and persuasive with strong selling skills
• Able to work under pressure and meet deadlines
• Resourceful and committed to team success
• Ability to use Microsoft Office applications such as Word, Excel, PowerPoint & Outlook

Additional Requirements
Financial institutions (Inactive), University-Bachelor
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a Difference
Seniority level
Seniority level Mid-Senior level
Employment type
Employment type Full-time
Job function
Job function Business Development and Sales
Referrals increase your chances of interviewing at UOB by 2x
Sign in to set job alerts for “Vice President Relationship Management” roles.
SVP / VP Partnerships – Asia Pacific (Based in Singapore)
Vice President, Business Development (High-net-worth) - HSBC Life
Senior Director, Relationship Management
Vice President, Product Management & Client Services, Wealth Management Solutions, APAC
Liquidity & Account Solutions – Payments APAC Deposit Management - Vice President
Vice President, Aladdin Wealth Tech Implementation Build Manager, Singapore
Benefits Solutions, Business Development - Vice President
Assistant Vice President, Investment Specialist - International Wealth and Premier Banking
Director, Network Facility & Building Relationship Management (SCDS/EN)
Senior Relationship Development Management - AVP
Payments - Merchant Services Business Development Manager - Vice President
Payments - Merchant Services Business Development Manager - Vice President
Senior Product Quality Engineer (6 month contract)
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr

Join to apply for the
First VP, Relationship Management
role at
UOB
1 day ago Be among the first 25 applicants
Join to apply for the
First VP, Relationship Management
role at
UOB
Get AI-powered advice on this job and more exclusive features.
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
Job Description
The Wholesale Bank function operates a dynamic business model that provides financial services and solutions to help our clients achieve their strategic business objectives. Our mission is to become the premier-provider of banking services and solutions for Asia-based commercial banking companies (small medium enterprises), large corporations, financial institutions as well as multinational corporations. Our coverage teams work in full alignment with specialised teams across Transaction Banking, Investment Banking, Global Markets and Group Retail to deliver seamless solutions to our clients.
Job Responsibilities
We are seeking an experienced and dynamic Relationship Manager to join our Industry Groups. You will be responsible for managing and nurturing relationship within our small- and medium- sized enterprise (SME) in Consumer Goods Sector.
Key responsibilities:

• Develop and maintain strong relationships with a portfolio of SME clients, acting as the main point of contact for all banking needs.
• Conduct regular review with clients to understand their business operations, financial performance, and banking requirements
• Advise clients on a wide range of financial services, including loans, deposits, cash management and trade finance requirements
• Identify opportunities to cross sell products and services to meet clients’ evolving needs
• Work closely with internal teams (eg. product specialists, credit analysts) to design and implement financial solutions that meet client’s requirement
• Monitor clients’ financial health and industry trends to proactively address needs and mitigate risks
• Ensure compliance with regulatory requirement and internal policies

Job Requirements

• Degree in Accountancy, Business Administration or Banking & Finance,
• At least 10 years of credit and marketing experience in handling local SME businesses
• Deep understanding of the Consumer Goods industry landscape
• Highly-motivated self-starter with strong analytical skills, excellent business acumen and the ability to deliver targets
• Strong interpersonal and communication skills, and the ability to collaborate effectively with internal teams.

Additional Requirements
CMFAS M1B - Rules and Regulations for Dealing in Securities (Non SGX-ST members) - Singapore, CMFAS M5 - Rules & Regulations for Financial Advisory Services - Singapore, CMFAS M6A - Securities and Futures Product Knowledge - Singapore, CMFAS M6 - Securities Products and Analysis - Singapore
Be a Part of the UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now and make a Difference
Seniority level
Seniority level Not Applicable
Employment type
Employment type Full-time
Job function
Job function Business Development and Sales
Referrals increase your chances of interviewing at UOB by 2x
Get notified about new Vice President Relationship Management jobs in
Singapore, Singapore .
SVP / VP Partnerships – Asia Pacific (Based in Singapore)
Vice President, Business Development (High-net-worth) - HSBC Life
Senior Director, Relationship Management
VP, Relationship Management - Industrial
Vice President, Product Management & Client Services, Wealth Management Solutions, APAC
Liquidity & Account Solutions – Payments APAC Deposit Management - Vice President
Vice President, Aladdin Wealth Tech Implementation Build Manager, Singapore
Benefits Solutions, Business Development - Vice President
Assistant Vice President, Investment Specialist - International Wealth and Premier Banking
Director, Network Facility & Building Relationship Management (SCDS/EN)
Senior Relationship Development Management - AVP
Payments - Merchant Services Business Development Manager - Vice President
Payments - Merchant Services Business Development Manager - Vice President
Senior Product Quality Engineer (6 month contract)
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr

Senior Director, Relationship Management
Join to apply for the
Senior Director, Relationship Management
role at
ICE .
Job Purpose
This role is to lead the ICE Fixed Income & Data Services Relationship team in Asia Pacific, grow regional revenue, and manage a team of relationship managers. The role reports directly to the Head of Client Development, APAC. The candidate will lead from the front and impact the business's growth through leadership, communication, collaboration, client relationship management, and industry networking.
Responsibilities
Formulate and execute client growth strategies for Asia Pacific.
Support and coach the team in account planning, renewals, erosion mitigation, RFPs, and negotiations.
Foster relationships with clients, especially C-Suite and senior managers.
Stay informed about ICE Fixed Income & Data Services products and market applications in APAC and globally.
Understand client base and help develop territory plans.
Collaborate with global leaders to drive revenue growth.
Knowledge And Experience
7+ years in client management and leadership in institutional financial markets.
5+ years leading and coaching teams.
Strong communication, organization, presentation, and negotiation skills in Business English.
Personal integrity, confidence, and positivity.
Ability to work independently and in teams.
Learning mindset.
Understanding of financial markets and data, with industry passion.
Additional Details
Employment type: Full-time
Job function: Business Development and Sales
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Careers that let you play !

We are the champs in crafting and slinging sporting goods, apparel, and equipment. Whether you're smashing goals or conquering the great outdoors, Decathlon's got your back – because winning is our favorite sport!

What is our culture like ?

• Where decisions spark High-fives :

Decathlon rocks a lively, sporty vibe where mistakes can turn into global victories. We tackle responsibilities with the same energy – turning challenges into triumphs!

Our game plan? Preserving the world together!

• Your career touchdowns :

At Decathlon, we're not just talking about career growth – it's a wild ride! Lace up those career sneakers for limitless possibilities, whether scoring locally or making international moves. Your journey with us? An epic adventure!

• Live for sports ? Now do it for a living :

At Decathlon, dive into sports madness with events, competitions, and a winning culture. Enjoy exclusive employee discounts for top-notch gear – where games and victories turn into epic celebrations!

As the CRM Leader for Decathlon Singapore, you will play a pivotal role in building long-lasting, meaningful relationships with our users by developing data-driven, customer-centric strategies. You will lead the design, execution, and optimization of loyalty programs, personalised campaigns, and customer lifecycle initiatives to drive engagement, retention, and lifetime value across all channels.

CRM & Loyalty Strategy

• Define and execute the CRM roadmap aligned with Decathlon's vision of customer satisfaction and loyalty.
• Collaborate with APAC and global teams to align CRM initiatives.
• Participate in the evolution of Decathlon’s loyalty program, ensuring it strengthens our relationship with users and drives measurable business impact. (Omni channel support and animation and customer benefits roll out).
  

Customer Data & Insights

• Leverage customer data to build segmentation strategies, personalised communications, and actionable insights.
• Champion a data-driven culture by ensuring continuous improvement in customer understanding, behaviours, and preferences.
• Drive initiatives to enrich customer data quality, database growth, and consent management compliance.
  

Campaign Management

• Plan, execute, and optimize omni-channel CRM campaigns (email, SMS, app push notifications, etc.) to improve engagement and conversion rates.
  Develop automated lifecycle journeys (onboarding, reactivation, win-back) to maximise customer lifetime value.
• A/B test, monitor, and analyse performance metrics to ensure continuous campaign improvement.
  

Cross-functional Collaboration

• Partner with Retail, E-Commerce, Digital, Marketing, and Product teams to deliver a consistent and frictionless customer experience.
• Work closely with tech and data teams to enhance CRM tools, data integration, and system capabilities.
• Collaborate with store teams to activate loyalty initiatives at the physical touchpoints.
  

Team Leadership

• Lead, coach, and develop a high-performing CRM team.
• Foster a test-and-learn, results-oriented culture focused on customer satisfaction and business impact.

Experience & Skills

• Minimum 4 years of experience in CRM, loyalty, or customer lifecycle management, ideally within retail, e-commerce, or consumer-focused industries.
• Proven track record of designing and implementing successful data-driven CRM programs.
• Strong analytical mindset with the ability to translate data into actionable insights.
• Hands-on experience with CRM platforms (Salesforce Marketing Cloud, Adobe, or similar), campaign management tools, and customer databases.
• Proficiency with Salesforce marketing cloud and Batch
• Analytical tools like Google Analytics, Amplitude
• Knowledge of customer segmentation, personalisation, and automated journeys.
• Familiarity with omnichannel retail environments and integration between digital and physical touchpoints.
• Project management skills with the ability to lead cross-functional initiatives.

Soft Skills & Values

• Passion for sports, active lifestyles, and Decathlon’s mission.
• Entrepreneurial, proactive, and customer-obsessed mindset.
• Strong communication skills with the ability to influence and engage stakeholders at all levels.
• Team player with leadership capabilities and a growth mindset.

A remuneration That Grows With You:

• Monthly bonuses, up to a whopping 10% of your base salary.
• Dive into the opportunity to become a Shareholder and share in the success of our global family.
• At the end of the year, reap the rewards of profit sharing based on the performances across the country.

Climb the Career Ladder:

• Elevate your skills with the power of our internal Decathlon Academy – upskill and re-skill your way to greatness.
• Chart your course with internal career progression opportunities in both retail and our incredible support team.

Flexibility That Fits Your Lifestyle:

• Enjoy a flexible spending allowance annually for Sports & Health related expenses, including dental, vision and wellness activities;

️ Be the Ultimate Decathlon Insider:

• Revel in a fantastic 20% staff discount on ALL Decathlon products – yes, including bikes, kayaks, tents, and everything else you need for your favorite sports!

️ Because We Care About You:

• We've got your well-being covered with comprehensive medical and insurance coverage.
• Flash that winning smile with dental benefits.
• Keep your health in check with a health screening allowance.
• For our female champions, enjoy maternity benefits designed just for you.
• And when life throws curveballs, lean on our counseling sessions for support.

️️ Sports, Community, and Bonding:

• Kick off those shoes and join in the sports fun after work or during store meetings.
• Immerse yourself in a vibrant community of like-minded, sporty individuals just like you!

At Decathlon, we're not just a workplace – we're a lifestyle, and we want you to experience the very best. Join us and let's conquer the world of sports together!

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