5,768 Order Taking jobs in Singapore
Call Center
Posted today
Job Viewed
Job Description
Job Title: Call Centre - Customer Service Officer
Benefits & Opportunities:
- Performance Bonus
- Allowances as per the Shift
- Comprehensive training and mentorship to develop essential customer service skills.
- Opportunities for career progression within the organization.
- Supportive team environment with a focus on professional growth.
- Work in a vibrant, fast-paced setting that encourages continuous learning.
Overview:
Are you eager to kick-start your career in customer relations? Join as a Customer Service Officer and be the welcoming voice of our organization. This role is ideal for individuals who are passionate about delivering exceptional service, eager to learn, and looking to grow within a dynamic environment.
Key Responsibilities:
- Maintain a positive, empathetic, and professional attitude when interacting with customers.
- Respond promptly and accurately to customer inquiries, including general information and transactional requests.
- Communicate effectively with customers across multiple channels such as phone, email, and chat.
- Acknowledge customer requests and work diligently to resolve issues in a timely manner.
- Conduct outreach efforts to promote digital services and encourage customer engagement with online channels.
- Consistently provide high-quality service to ensure total customer satisfaction while adhering to risk standards.
- Collaborate with internal teams and stakeholders to address and resolve customer queries efficiently.
- Multi-task effectively by managing conversations while navigating various system applications in a fast-paced setting.
- Uphold professional standards of behavior and conduct when dealing with customers and colleagues.
Operating Hours:
- Monday to Sunday, including public holidays, from 8:30 AM to 8:30 PM (8 Working hours)
- Rotating five-day work week
Qualifications & Skills:
- Strong communication skills with a friendly and professional demeanor.
- Ability to multitask and adapt quickly in a dynamic environment.
- Positive attitude and willingness to develop customer service skills.
- Basic proficiency in using computer applications and systems is advantageous.
Senior Sales Support Executive (Order Processing)
Posted today
Job Viewed
Job Description
Overview
Our client is a Retail Industry. Due to their current expansion plan, they are looking for a Senior Sales Support Executive to join their team, in hopes of developing the current high performing team. They are located in the Central.
Key Responsibilities
Sales Enquiry & Sample Management
Manage the full cycle from sales enquiry to order delivery for key account customers.
Prepare and share product assortment decks with key accounts promptly.
Coordinate with suppliers to arrange and track product samples for customers.
Follow up on customer product queries with suppliers or regional teams and provide timely feedback.
Prepare sales quotations (Item Agreement), obtain management approval, and send to customers.
Order Processing & Price Management
Review and verify all purchase order details, including delivery schedules, quantities, pricing, and shipping information.
Maintain accurate item creation and price coding in the system for planners to process POs.
Track delivery progress and ensure timely order entry.
Maintain detailed records of all sales documentation and transactions.
Quality Control & Packaging Coordination
Coordinate QC testing requirements for ordered products with suppliers, customers, and third-party testing partners.
Work with marketing teams and suppliers to manage packaging graphics and ensure compliance with shipment requirements.
Submit hi-resolution images and required documents to customers for website portal uploads.
Marketing Expenses & Documentation
Track and maintain documentation for marketing expenses by customer.
Process approvals and ensure timely submission of documents to customers.
Ensure accurate upload of documents in SAP Docuware for finance processing and payment deductions.
Cross-Functional Coordination & Other Duties
Act as liaison between sales, logistics, marketing, and finance teams to ensure smooth workflow.
Communicate with clients regarding product availability, delivery timelines, and order updates.
Handle customer complaints and defective product returns.
Support marketing team with advertisement graphics and promotional materials.
Requirements
Bachelor’s degree or Diploma in Business Administration or related field.
3–5 years of relevant experience in sales administration preferred; motivated fresh graduates with relevant internships or skill sets are encouraged.
Proficient in English and Chinese (verbal and written) to support communication with China counterparts.
Strong attention to detail, excellent communication skills, ability to manage priorities and deadlines, and a proactive approach to problem-solving.
Able to maintain professionalism under pressure in fast-paced environments.
Proficient in Microsoft Office; experience with SAP Docuware is a plus.
Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidates will be notified.
Email Address:
Recruitpedia Pte. Ltd.
EA License No. 19C9682
R | Lai Chai Li
#J-18808-Ljbffr
Senior Sales Support Executive (Order Processing)
Posted 4 days ago
Job Viewed
Job Description
Our client is a Retail Industry. Due to their current expansion plan, they are looking for a Senior Sales Support Executive to join their team, in hopes of developing the current high performing team. They are located in the Central.
Key Responsibilities:
Sales Enquiry & Sample Management
- Manage the full cycle from sales enquiry to order delivery for key account customers.
- Prepare and share product assortment decks with key accounts promptly.
- Coordinate with suppliers to arrange and track product samples for customers.
- Follow up on customer product queries with suppliers or regional teams and provide timely feedback.
- Prepare sales quotations (Item Agreement), obtain management approval, and send to customers.
Order Processing & Price Management
- Review and verify all purchase order details, including delivery schedules, quantities, pricing, and shipping information.
- Maintain accurate item creation and price coding in the system for planners to process POs.
- Track delivery progress and ensure timely order entry.
- Maintain detailed records of all sales documentation and transactions.
Quality Control & Packaging Coordination
- Coordinate QC testing requirements for ordered products with suppliers, customers, and third-party testing partners.
- Work with marketing teams and suppliers to manage packaging graphics and ensure compliance with shipment requirements.
- Submit hi-resolution images and required documents to customers for website portal uploads.
Marketing Expenses & Documentation
- Track and maintain documentation for marketing expenses by customer.
- Process approvals and ensure timely submission of documents to customers.
- Ensure accurate upload of documents in SAP Docuware for finance processing and payment deductions.
Cross-Functional Coordination & Other Duties
- Act as liaison between sales, logistics, marketing, and finance teams to ensure smooth workflow.
- Communicate with clients regarding product availability, delivery timelines, and order updates.
- Handle customer complaints and defective product returns.
- Support marketing team with advertisement graphics and promotional materials.
Requirements:
- Bachelor’s degree or Diploma in Business Administration or related field.
- 3–5 years of relevant experience in sales administration preferred; motivated fresh graduates with relevant internships or skill sets are encouraged.
- Proficient in English and Chinese (verbal and written) to support communication with China counterparts.
- Strong attention to detail, excellent communication skills, ability to manage priorities and deadlines, and a proactive approach to problem-solving.
- Able to maintain professionalism under pressure in fast-paced environments.
- Proficient in Microsoft Office; experience with SAP Docuware is a plus.
Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.
Email Address:
Recruitpedia Pte. Ltd.
EA License No. 19C9682
R | Lai Chai Li
Senior Sales Support Executive (Order Processing)
Posted 6 days ago
Job Viewed
Job Description
Our client is a Retail Industry. Due to their current expansion plan, they are looking for a Senior Sales Support Executive to join their team, in hopes of developing the current high performing team. They are located in the Central.
Key Responsibilities:
Sales Enquiry & Sample Management
- Manage the full cycle from sales enquiry to order delivery for key account customers.
- Prepare and share product assortment decks with key accounts promptly.
- Coordinate with suppliers to arrange and track product samples for customers.
- Follow up on customer product queries with suppliers or regional teams and provide timely feedback.
- Prepare sales quotations (Item Agreement), obtain management approval, and send to customers.
Order Processing & Price Management
- Review and verify all purchase order details, including delivery schedules, quantities, pricing, and shipping information.
- Maintain accurate item creation and price coding in the system for planners to process POs.
- Track delivery progress and ensure timely order entry.
- Maintain detailed records of all sales documentation and transactions.
Quality Control & Packaging Coordination
- Coordinate QC testing requirements for ordered products with suppliers, customers, and third-party testing partners.
- Work with marketing teams and suppliers to manage packaging graphics and ensure compliance with shipment requirements.
- Submit hi-resolution images and required documents to customers for website portal uploads.
Marketing Expenses & Documentation
- Track and maintain documentation for marketing expenses by customer.
- Process approvals and ensure timely submission of documents to customers.
- Ensure accurate upload of documents in SAP Docuware for finance processing and payment deductions.
Cross-Functional Coordination & Other Duties
- Act as liaison between sales, logistics, marketing, and finance teams to ensure smooth workflow.
- Communicate with clients regarding product availability, delivery timelines, and order updates.
- Handle customer complaints and defective product returns.
- Support marketing team with advertisement graphics and promotional materials.
Requirements:
- Bachelor’s degree or Diploma in Business Administration or related field.
- 3–5 years of relevant experience in sales administration preferred; motivated fresh graduates with relevant internships or skill sets are encouraged.
- Proficient in English and Chinese (verbal and written) to support communication with China counterparts.
- Strong attention to detail, excellent communication skills, ability to manage priorities and deadlines, and a proactive approach to problem-solving.
- Able to maintain professionalism under pressure in fast-paced environments.
- Proficient in Microsoft Office; experience with SAP Docuware is a plus.
Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.
Email Address:
Recruitpedia Pte. Ltd.
EA License No. 19C9682
R | Lai Chai Li
Senior Sales Support Executive (Order Processing)
Posted 9 days ago
Job Viewed
Job Description
Our client is a Retail Industry. Due to their current expansion plan, they are looking for a Senior Sales Support Executive to join their team, in hopes of developing the current high performing team. They are located in the Central.
Key Responsibilities:
Sales Enquiry & Sample Management
- Manage the full cycle from sales enquiry to order delivery for key account customers.
- Prepare and share product assortment decks with key accounts promptly.
- Coordinate with suppliers to arrange and track product samples for customers.
- Follow up on customer product queries with suppliers or regional teams and provide timely feedback.
- Prepare sales quotations (Item Agreement), obtain management approval, and send to customers.
Order Processing & Price Management
- Review and verify all purchase order details, including delivery schedules, quantities, pricing, and shipping information.
- Maintain accurate item creation and price coding in the system for planners to process POs.
- Track delivery progress and ensure timely order entry.
- Maintain detailed records of all sales documentation and transactions.
Quality Control & Packaging Coordination
- Coordinate QC testing requirements for ordered products with suppliers, customers, and third-party testing partners.
- Work with marketing teams and suppliers to manage packaging graphics and ensure compliance with shipment requirements.
- Submit hi-resolution images and required documents to customers for website portal uploads.
Marketing Expenses & Documentation
- Track and maintain documentation for marketing expenses by customer.
- Process approvals and ensure timely submission of documents to customers.
- Ensure accurate upload of documents in SAP Docuware for finance processing and payment deductions.
Cross-Functional Coordination & Other Duties
- Act as liaison between sales, logistics, marketing, and finance teams to ensure smooth workflow.
- Communicate with clients regarding product availability, delivery timelines, and order updates.
- Handle customer complaints and defective product returns.
- Support marketing team with advertisement graphics and promotional materials.
Requirements:
- Bachelor’s degree or Diploma in Business Administration or related field.
- 3–5 years of relevant experience in sales administration preferred; motivated fresh graduates with relevant internships or skill sets are encouraged.
- Proficient in English and Chinese (verbal and written) to support communication with China counterparts.
- Strong attention to detail, excellent communication skills, ability to manage priorities and deadlines, and a proactive approach to problem-solving.
- Able to maintain professionalism under pressure in fast-paced environments.
- Proficient in Microsoft Office; experience with SAP Docuware is a plus.
Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.
Email Address:
Recruitpedia Pte. Ltd.
EA License No. 19C9682
R | Lai Chai Li
Senior Sales Support Executive (Order Processing)
Posted 9 days ago
Job Viewed
Job Description
Our client is a Retail Industry. Due to their current expansion plan, they are looking for a Senior Sales Support Executive to join their team, in hopes of developing the current high performing team. They are located in the Central.
Key Responsibilities:
Sales Enquiry & Sample Management
- Manage the full cycle from sales enquiry to order delivery for key account customers.
- Prepare and share product assortment decks with key accounts promptly.
- Coordinate with suppliers to arrange and track product samples for customers.
- Follow up on customer product queries with suppliers or regional teams and provide timely feedback.
- Prepare sales quotations (Item Agreement), obtain management approval, and send to customers.
Order Processing & Price Management
- Review and verify all purchase order details, including delivery schedules, quantities, pricing, and shipping information.
- Maintain accurate item creation and price coding in the system for planners to process POs.
- Track delivery progress and ensure timely order entry.
- Maintain detailed records of all sales documentation and transactions.
Quality Control & Packaging Coordination
- Coordinate QC testing requirements for ordered products with suppliers, customers, and third-party testing partners.
- Work with marketing teams and suppliers to manage packaging graphics and ensure compliance with shipment requirements.
- Submit hi-resolution images and required documents to customers for website portal uploads.
Marketing Expenses & Documentation
- Track and maintain documentation for marketing expenses by customer.
- Process approvals and ensure timely submission of documents to customers.
- Ensure accurate upload of documents in SAP Docuware for finance processing and payment deductions.
Cross-Functional Coordination & Other Duties
- Act as liaison between sales, logistics, marketing, and finance teams to ensure smooth workflow.
- Communicate with clients regarding product availability, delivery timelines, and order updates.
- Handle customer complaints and defective product returns.
- Support marketing team with advertisement graphics and promotional materials.
Requirements:
- Bachelor’s degree or Diploma in Business Administration or related field.
- 3–5 years of relevant experience in sales administration preferred; motivated fresh graduates with relevant internships or skill sets are encouraged.
- Proficient in English and Chinese (verbal and written) to support communication with China counterparts.
- Strong attention to detail, excellent communication skills, ability to manage priorities and deadlines, and a proactive approach to problem-solving.
- Able to maintain professionalism under pressure in fast-paced environments.
- Proficient in Microsoft Office; experience with SAP Docuware is a plus.
Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.
Email Address:
Recruitpedia Pte. Ltd.
EA License No. 19C9682
R | Lai Chai Li
Sales Support
Posted today
Job Viewed
Job Description
Location: Macpherson Road
Employment Type: Full-Time
FX Technology Pte Ltd is a Singapore-based financial technology company specializing in AI software for Forex trading. Our solutions help traders automate their strategies, reduce human error, and maximize profit potential.
We run regular seminars and workshops to introduce our technology to retail traders and investors, and we're expanding our sales support team to help convert interested attendees into long-term clients.
Role Objective
The Sales Support role focuses on closing clients and following up with prospects, particularly attendees who did not sign up during our seminars. This includes managing cold leads, re-engaging warm prospects, and ensuring consistent communication that builds trust and drives conversions.
Key Responsibilities
Lead Conversion & Follow-up
Call, WhatsApp, and email attendees who did not register during seminars.
- Re-engage cold leads from the database and nurture them into potential clients.
- Provide clear product explanations and address objections confidently.
Client Relationship Management
Maintain accurate records of client interactions in CRM.
- Assist clients in registration, deposit, and onboarding processes.
- Build rapport with prospects to establish long-term trust in FX Technology's products.
Seminar & Event Support
Support the sales team during live seminars and workshops.
- Assist with client check-ins, product demos, and follow-up scheduling.
Sales Support & Coordination
Work closely with the sales and marketing team to execute follow-up campaigns.
- Provide feedback on client objections and common concerns to improve pitch materials.
- Ensure seamless handover of closed clients to account servicing team.
Requirements
- Prior experience in sales support, telesales, or client servicing preferred (financial/education/tech industry a plus).
- Strong communication skills (spoken and written English; Mandarin a plus).
- Confident, persuasive, and comfortable speaking with cold leads.
- Organized, detail-oriented, and consistent with follow-ups.
- Self-motivated with a strong drive to meet and exceed targets.
What We Offer
- Basic salary + attractive commission structure.
- Training on Forex trading concepts and EA product knowledge.
- Career progression opportunities within the sales and business development team.
- Dynamic work environment with regular team events and seminars.
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Sales Support
Posted today
Job Viewed
Job Description
About the Company:
Our client is a well-established retail group specializing in educational materials, stationery, and lifestyle essentials for all age groups. As a Customer Service professional, you will be responsible for delivering exceptional support by handling inbound calls, addressing customer inquiries, and ensuring a positive experience during every interaction.
Job Responsibilities:
- Respond to general customer inquiries and feedback across multiple channels, including email, phone, and social media.
- Provide clear and accurate information on products, pricing, and stock availability.
- Address and resolve customer complaints in line with company guidelines and service standards.
- Coordinate with internal departments to follow up on the status of customer requests and ensure timely resolutions.
- Accurately document all customer interactions and maintain proper records.
- Analyze and compile data on customer compliments and complaints for reporting purposes.
Job Requirements:
- Diploma in any field of study.
- Ideally possesses 2 to 3 years of experience in a customer service position, preferably within a service-oriented environment.
- Demonstrates a strong customer-focused approach and outstanding interpersonal communication skills.
- Excellent written communication abilities.
- Proficient in using Microsoft Office applications.
How to ApplyIf you are interested, please submit your updated resume by clicking the Apply Now button.
We regret to inform that only shortlisted candidates will be notified.
Lee Yu Qian (Lenore)
Registration Number: R
EA License Number:18C9027
Sales Support
Posted today
Job Viewed
Job Description
Availability: Immediate
Job Overview: We are seeking a skilled and proactive Sales Support to manage tendering, project monitoring, and finalization, ensuring cost efficiency and timely completion. This role also involves maintaining client relationships, providing exceptional customer service, and supporting project activities for seamless execution.
Key Responsibilities:
Tendering for Project:
- Review drawings and technical requirements, prepare tenders based on bills of quantities.
- Submit comprehensive quotations, follow up on bids, and highlight issues in contracts.
- Ensure all M&E services are included in tenders.
Monitoring of Project:
- Obtain weekly progress reports, monitor productivity, and generate WIP reports.
- Submit progress claims, track payments, and manage accounts receivable.
Finalization of Project:
- Finalize payments, track retention amounts, and record project completions.
Administrative Duties:
- Provide weekly project updates, generate management reports, and perform ad-hoc tasks as needed.
Customer Service Responsibilities:
- Troubleshoot and advise clients on maintenance issues, ensuring satisfaction.
- Coordinate service technicians, manage project documents, and ensure compliance.
- Implement tracking systems for service cases and follow-up with stakeholders.
- Review project schedules and work with engineers to support project phases.
Reports:
- Quotation Summary, WIP, Progress Claims, Accounts Receivable, Transmittal Summary.
Qualifications and Skills:
- Minimum 1 year of experience.
- Proficient in MS Office.
- Strong communication and negotiation skills.
- Organized, precise, and able to manage multiple tasks.
Sales Support
Posted today
Job Viewed
Job Description
Job Description:
Responsible for assist writing and design of company business web pages and public account news releases;
Taking ownership to follow through on new account opening requests and conduct periodic client account review;
Coordinating closely with various departments, including Sales, Compliance and Operations to ensure completeness of the client services.
Servicing existing clients, managing their account requests and applications for new exchanges/products; Submission of customer's requests and reporting work progress to superiors.
Job Requirement(s):
*Mandatory* Bilingual in English and Mandarin (including written Chinese)
Responsibility, rigorous and meticulous work, strong learning ability, sharp and quick market response ability and strong risk awareness;
Able to work well within a team as well as independently;
More than 5 years of relevant work experience in the financial industry;
Responsible with good time management skills;
Bachelor degree holder or above in Business, Economics.
"We are seeking candidates proficient in Mandarin-Chinese to effectively communicate with Mandarin-Chinese-speaking clients."
Benefits:
We provide very attractive remuneration package and career advancement opportunities for the right candidate.