3,695 Operations Training Manager jobs in Singapore

Our client is a leading creative education company in Singapore, specializing in lifestyle crafting workshops such as candle-making, perfumery, soap crafting, and cosmetics.

Responsibilities:

• Oversee daily operations across outlets, training centres, and e-commerce.
• Ensure compliance with SSG/WSQ, PDPA, safety, and SOP requirements.
• Lead and manage trainers, outlet staff, and the admin team, including recruitment and performance reviews.
• Plan and optimise class scheduling, trainer utilisation, and resource allocation.
• Support B2B sales efforts, including corporate workshop proposals.
• Manage delivery of WSQ/non-WSQ courses, accreditation standards, and learner satisfaction.
• Oversee trainer assignments, feedback collection, and quality audits.

Requirements:

• Diploma or Degree in any discipline with at least 5 years of experience in operations, training, or SME management.
• Solid knowledge of WSQ/SSG compliance, training operations, and business development.
• Commercially savvy, hands-on, and resilient in driving growth within a fast-paced SME.

Salary: $7,000

Working location: Central

Working hours: Mon - Fri 9am-6pm

To apply, kindly click APPLY NOW to submit your latest CV.

We regret that only shortlisted candidates will be notified.

Chan Zi Hui

EA Registration No.: R1220899

EA License No.: 25C2695

The Head of Restaurant Training is a senior leadership position responsible for setting the strategic direction of training initiatives across all Guzman y Gomez restaurants in Singapore. This role focuses on aligning training with business goals, driving innovation in learning and incubating a strong culture of development. The Head of Restaurant Training will work closely with Operations, HR, marketing and other key stakeholders to enhance operational excellence and guest experience. The ideal candidate will play a critical role in building a high-performing team culture, ensuring new hires and exciting crew are continuously developed to excel in their roles and responsibilities.

Benefits:

These are just some of the benefits that come with working at GYG:

• Attractive Salary $

• Rapid Career Growth

• Staff meals

• Performance Bonus

• Cultural celebrations – Day of the Dead and Cinco de Mayo (We just love to celebrate everything!)

Job Scope:

Strategy & Training Execution

• Establish training roadmaps for high-potential leaders, new hires and existing crews

• Develop and manage the training budget, ensuring that projects are delivered on time and within financial constraints

• Stay up to date with emerging training systems in the QSR industry, driving continuous improvement and innovation within GYG’s training framework

• Conduct classroom and in-restaurant training sessions and skill-building workshops

Onboarding & Continuous Development

• Deliver onboarding programs for all new hires, accelerating their operational competency

• Implement refresher training for existing crew to upskill culinary and improve guest experience

• Maintain detailed training records and provide reports on training progress and impact.

Leadership & Succession Planning

• Identify high-potential crew and design leadership development programs to prepare them for management roles

• Conduct and oversee the train-the-trainer program to strengthen the training culture and to build internal capabilities.

• Partnering with HR to ensure succession planning for key roles.

Innovation & Continuous Improvement

• Lead the development of digital learning platforms, interactive modules and e-learning content

• Continuously improve learning & training tools and platforms to enhance learners accessibility and engagement

New Restaurant Openings (NROs)

• Lead the training implementation for all new restaurant openings, including infrastructure setup, system installations and digital integration

• Ensure that the team for new restaurants are trained and competent to optimise operations from day one, adhering to GYG’s operational standards

The Head of Restaurant Training is a senior leadership position responsible for setting the strategic direction of training initiatives across all Guzman y Gomez restaurants in Singapore. This role focuses on aligning training with business goals, driving innovation in learning and incubating a strong culture of development. The Head of Restaurant Training will work closely with Operations, HR, marketing and other key stakeholders to enhance operational excellence and guest experience. The ideal candidate will play a critical role in building a high-performing team culture, ensuring new hires and exciting crew are continuously developed to excel in their roles and responsibilities.

Benefits:

These are just some of the benefits that come with working at GYG:

• Attractive Salary $

• Rapid Career Growth

• Staff meals

• Performance Bonus

• Cultural celebrations – Day of the Dead and Cinco de Mayo (We just love to celebrate everything!)

Job Scope:

Strategy & Training Execution

• Establish training roadmaps for high-potential leaders, new hires and existing crews

• Develop and manage the training budget, ensuring that projects are delivered on time and within financial constraints

• Stay up to date with emerging training systems in the QSR industry, driving continuous improvement and innovation within GYG’s training framework

• Conduct classroom and in-restaurant training sessions and skill-building workshops

Onboarding & Continuous Development

• Deliver onboarding programs for all new hires, accelerating their operational competency

• Implement refresher training for existing crew to upskill culinary and improve guest experience

• Maintain detailed training records and provide reports on training progress and impact.

Leadership & Succession Planning

• Identify high-potential crew and design leadership development programs to prepare them for management roles

• Conduct and oversee the train-the-trainer program to strengthen the training culture and to build internal capabilities.

• Partnering with HR to ensure succession planning for key roles.

Innovation & Continuous Improvement

• Lead the development of digital learning platforms, interactive modules and e-learning content

• Continuously improve learning & training tools and platforms to enhance learners accessibility and engagement

New Restaurant Openings (NROs)

• Lead the training implementation for all new restaurant openings, including infrastructure setup, system installations and digital integration

• Ensure that the team for new restaurants are trained and competent to optimise operations from day one, adhering to GYG’s operational standards

Job Summary:

We are seeking a proactive and detail-oriented Training Administrator to support the scaling of our training operations as we grow towards a 2,000-agent-strong real estate team. This role is critical in supporting the expansion and execution of a comprehensive training roadmap, including CPD (Continuing Professional Development), onboarding, sales development, and leadership programs while ensuring full compliance with CEA requirements. The ideal candidate will thrive in a dynamic environment and play a key part in strengthening the agent experience through seamless delivery of both Zoom-based and in-person training sessions, as well as maintaining and updating the company-wide training calendar.

Key Responsibilities:

Training Coordination

· Schedule and coordinate both Zoom and in-person CPD courses, onboarding programs, and new training initiatives aligned with the company’s growth strategy.

· Update and manage the company’s training calendar, ensuring all upcoming training sessions are accurately reflected and agents are aware of the schedule.

· Liaise with course providers, internal trainers, and venues to ensure smooth delivery of virtual and physical training sessions.

· Monitor class sizes, manage high-volume registrations, and issue timely communications to participants.

· Coordinate logistics including venue booking, A/V setup for in-person sessions, and technical support for Zoom training (e.g., virtual platform setup).

· Work closely with the Marcom team to plan the training calendar, create and send individual EDMs, and ensure consistent and engaging communication to agents.

CEA CPD Compliance

· Track agents’ CPD progress and ensure compliance with CEA’s annual requirements.

· Manage reminders, attendance tracking, and documentation to ensure 100% audit readiness.

· Support the integration of new CEA-mandated training requirements as the company scales.

Onboarding & Orientation

· Facilitate smooth onboarding and induction for new agents joining the team.

· Coordinate closely with HR to scale onboarding efforts in tandem with agent growth.

· Assist with training scheduling and other relevant onboarding tasks.

Training Program Expansion

· Assist in rolling out new training formats (e.g., hybrid, e-learning, workshops, etc.).

· Support development and administration of structured learning paths for agents at different stages (rookie, mid-level, team leader).

· Collate agent feedback and training participation data to inform continuous improvement.

Systems & Reporting

· Maintain and update training records, ensuring accuracy.

· Generate CPD reports status.

· Contribute to building scalable workflows and processes that support a larger training volume.

Administrative Support

· Handle training-related queries from agents across departments.

· Work closely with the Finance team to process paymentS.

· Support the upkeep internal training portal.

· Send consolidated evaluation forms to trainers after each training session.

· Arrange and attend meetings with trainers; take down key points and follow-up actions to ensure alignment and accountability.

Secondary Responsibilities:

· To be able to communicate with salespersons.

· To envisage their challenges and assist them for a resolution.

· To ease them into our ecosystem and to guide them on our system and platforms.

· To provide assistance whenever it may arise.

· To engage conversation whenever salespersons are around and to facilitate whatever support in which they may need.

Requirements:

· Familiarity with CEA licensing and CPD requirements is strongly preferred.

· Strong coordination, problem-solving, and communication skills.

· High attention to detail and ability to manage high-volume administrative tasks effectively.

· Proficient in Microsoft Office, Google and familiar with training tools.

· Experience in managing Zoom-based and in-person training sessions is highly preferred.

· Experience supporting fast-growing teams or managing scalable operations is a plus.

Preferred Attributes:

· Growth-oriented mindset and ability to adapt to an evolving training landscape.

· Team player with excellent interpersonal skills, especially when interacting with agents and stakeholders.

· Passionate about helping others succeed and committed to delivering excellent internal service.

About the job Training & Development Executive

• Good welfare and benefits
• Friendly working environment
• Transport provided

Roles and Responsibilities

• Manage training programs, identify needs, and ensure employees have the skills and knowledge to perform effectively.
• Collaborating with departments to identify and address competency gaps, and developing training and development interventions.
• Implement targeted training programs to enhance work culture, technical skills, and operational efficiency while ensuring adherence to industry standards and regulations.
• Provide ongoing employee training and development to keep up with industry trends and career growth.
• Optimizing and continuously improving Training and Development (T&D) processes.
• Design, develop, and implement a T&D strategy aligned with business goals
• Create and apply an operational/technical skills framework
• Collaborate with line managers to identify training needs and essential skills.
• Develop and execute a site Training Needs Analysis and create a Training Plan
• Assess site technical skills and design training with business leaders.
• Develop a course to monitor skills and competencies.
• Tailor training materials to align with company needs and department goals
• Develop and revise training manuals, e-learning modules, and instructional materials
• Manage and conduct internal and external training
• Advising stakeholders on T&D methodologies
• Oversee Training & Development budget
• Collaborate with Singapore government agencies such as WSG, SBF, and e2i to optimize funding for training and development initiatives
• Regularly assess and improve training processes for efficiency and effectiveness
• Assess training programs with evaluations, surveys, and feedback.
• Monitor employee progress and report training outcomes to senior management.
• Ensure all training programs meet industry regulations, certifications, and company policies.
• Perform any assigned tasks from supervisors.

• Minimum Diploma or degree holder in a relevant field such as engineering, human resources, or business administration
• Candidates should have at least 5 years of experience in human resources or the chemical process technology industry, including training and development, as well as some supervisory experience.
• At least 3 years of T&D experience or HR experience in handling T&D or organization development in a manufacturing plant for various employee levels.
• Effective communication, presentation, and interpersonal skills
• Analytical skills to assess training requirements and evaluate program effectiveness.
• Experience in the manufacturing or chemical industry can be particularly valuable.
• This role requires a hands-on person with practical experience who actively engages with employees during training.
• Experience in planning, designing, deploying, facilitating, and conducting training.
• Skilled in interacting with individuals at all levels.
• Ability to multitask and meet deadlines.
• The candidate must demonstrate exceptional organizational and leadership capabilities.

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.
EA Reg Number: R21102916
EA License Number: 05C3447

We are seeking a highly skilled and motivated Training Development Specialist to join our team. As a key member of our organization, you will be responsible for designing and delivering training programs that meet the needs of our employees.

Your primary focus will be on creating engaging and effective training content that addresses the skills gaps of our teams. You will work closely with subject matter experts to develop comprehensive training plans, materials, and assessments.

In addition to your technical expertise, you will possess excellent communication and interpersonal skills, enabling you to effectively collaborate with cross-functional teams and stakeholders.

• At least 3 years of experience in training development and delivery
• Proven track record of designing and implementing successful training programs
• Familiarity with Learning Management Systems (LMS) and e-learning platforms
• Strong analytical and problem-solving skills, with the ability to think creatively

• A fun and dynamic working environment
• Ongoing opportunities for professional growth and development

We are committed to providing a supportive and inclusive work environment that fosters creativity, collaboration, and innovation. Our team members enjoy a range of benefits, including flexible working arrangements, ongoing training and development opportunities, and a competitive salary package.

Job Title: Training Development Specialist

We are seeking a highly skilled Training Development Specialist to join our organization. As a key member of the team, you will be responsible for developing and delivering training programs that meet the needs of our employees.

• Develop and implement training programs to enhance employee skills and knowledge
• Conduct needs assessments to identify training requirements
• Design and deliver training sessions to groups of varying sizes
• Evaluate the effectiveness of training programs and make recommendations for improvement

Key Responsibilities:

• Training Program Development
• Needs Assessment
• Training Delivery
• Program Evaluation

Requirements:

• Bachelor's degree in Education, Communications, or related field
• 3+ years experience in training development and delivery
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team

Benefits:

* Competitive salary and benefits package

* Opportunities for professional growth and development

* Collaborative and dynamic work environment

Job Title: Training Development Specialist

Roles & Responsibilities:

• Conduct thorough assessments to identify gaps in training content and materials, aiming to enhance productivity and safety among staff members.
• Research innovative training supplies and materials to improve the firm's training procedures while adding value for employees.
• Develop a curriculum to cater to future training needs, ensuring that staff receives relevant support.
• Lead programs to facilitate employee transitions due to technological changes, acquisitions, and mergers.
• Communicate effectively with management, trainers, and team members to ensure all needs are met.
• Design executive or leadership development programs for lower-level employees.
• Organize orientation programs and arrange on-the-job training for new hires.
• Resolve specific problems and tailor training programs as necessary.
• Demonstrate the ability to utilize and identify Artificial Intelligence software to increase efficiency and accuracy of tools, thereby boosting productivity.

Required Skills & Qualifications:

• Coaching skills
• Management skills
• Proficiency in Microsoft Office
• Mergers and acquisitions expertise
• Leadership development abilities
• Tailoring training programs
• Effective communication skills
• Budgeting and administrative management skills
• Human resources knowledge
• Customer service expertise
• Scheduling abilities
• Financial reporting skills

Benefits:

As a Training Development Specialist, you will have opportunities to develop your skills and advance your career in the field of human resources.

Others:

This role requires excellent organizational and time management skills, as well as the ability to work effectively in a team environment.

Job Summary:

We are seeking a proactive and detail-oriented Training Administrator to support the scaling of our training operations as we grow towards a 2,000-agent-strong real estate team. This role is critical in supporting the expansion and execution of a comprehensive training roadmap, including CPD (Continuing Professional Development), onboarding, sales development, and leadership programs while ensuring full compliance with CEA requirements. The ideal candidate will thrive in a dynamic environment and play a key part in strengthening the agent experience through seamless delivery of both Zoom-based and in-person training sessions, as well as maintaining and updating the company-wide training calendar.

Key Responsibilities:

Training Coordination

· Schedule and coordinate both Zoom and in-person CPD courses, onboarding programs, and new training initiatives aligned with the company's growth strategy.

· Update and manage the company's training calendar, ensuring all upcoming training sessions are accurately reflected and agents are aware of the schedule.

· Liaise with course providers, internal trainers, and venues to ensure smooth delivery of virtual and physical training sessions.

· Monitor class sizes, manage high-volume registrations, and issue timely communications to participants.

· Coordinate logistics including venue booking, A/V setup for in-person sessions, and technical support for Zoom training (e.g., virtual platform setup).

· Work closely with the Marcom team to plan the training calendar, create and send individual EDMs, and ensure consistent and engaging communication to agents.

CEA CPD Compliance

· Track agents' CPD progress and ensure compliance with CEA's annual requirements.

· Manage reminders, attendance tracking, and documentation to ensure 100% audit readiness.

· Support the integration of new CEA-mandated training requirements as the company scales.

Onboarding & Orientation

· Facilitate smooth onboarding and induction for new agents joining the team.

· Coordinate closely with HR to scale onboarding efforts in tandem with agent growth.

· Assist with training scheduling and other relevant onboarding tasks.

Training Program Expansion

· Assist in rolling out new training formats (e.g., hybrid, e-learning, workshops, etc.).

· Support development and administration of structured learning paths for agents at different stages (rookie, mid-level, team leader).

· Collate agent feedback and training participation data to inform continuous improvement.

Systems & Reporting

· Maintain and update training records, ensuring accuracy.

· Generate CPD reports status.

· Contribute to building scalable workflows and processes that support a larger training volume.

Administrative Support

· Handle training-related queries from agents across departments.

· Work closely with the Finance team to process paymentS.

· Support the upkeep internal training portal.

· Send consolidated evaluation forms to trainers after each training session.

· Arrange and attend meetings with trainers; take down key points and follow-up actions to ensure alignment and accountability.

Secondary Responsibilities:

· To be able to communicate with salespersons.

· To envisage their challenges and assist them for a resolution.

· To ease them into our ecosystem and to guide them on our system and platforms.

· To provide assistance whenever it may arise.

· To engage conversation whenever salespersons are around and to facilitate whatever support in which they may need.

Requirements:

· Familiarity with CEA licensing and CPD requirements is strongly preferred.

· Strong coordination, problem-solving, and communication skills.

· High attention to detail and ability to manage high-volume administrative tasks effectively.

· Proficient in Microsoft Office, Google and familiar with training tools.

· Experience in managing Zoom-based and in-person training sessions is highly preferred.

· Experience supporting fast-growing teams or managing scalable operations is a plus.

Preferred Attributes:

· Growth-oriented mindset and ability to adapt to an evolving training landscape.

· Team player with excellent interpersonal skills, especially when interacting with agents and stakeholders.

· Passionate about helping others succeed and committed to delivering excellent internal service.