453 Operations Analyst jobs in Singapore

Operations Analyst

Singapore, Singapore UNAVAILABLE

Posted 2 days ago

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Job Description

Description Role Overview
  • The Operations Analyst is responsible for analyzing, optimizing, and improving the operational processes within the Operations department.
  • The role involves collecting and analyzing data to support decision making, identifying inefficiencies, and providing actionable insights.
  • The Operations Analyst works closely with the internal stakeholders to streamline processes, improving productivity and enhance overall business performance.
  • The Operations Analyst should have a good understanding on Operations processes and business rules regarding Insurance products across all insurance lines of business
Role Responsibilities Performance Monitoring
  • Track and report on Operations KPIs, ensuring goals are met and identifying areas for improvement.
Data Analysis
  • Gather, analyze and interpret data from various sources to identify trends, patterns, and insights that drive operational improvements.
Process Improvements
  • Identify inefficiencies in current processes and recommend solutions to streamline workflows and increase productivity.
Business Insights
  • Good understanding of the Operations processes, besides being able to provide sound technical advice/training on Operations matters, also able to provide meaningful Operations perspective in process/system design/controls. To also review and approve policies of higher risk profiles, and ensure business processes are well documented in SOPs.
Business Collaboration
  • Collaborate with cross-functional/internal/external teams on projects, providing business insights and operational support to achieve project objectives.
Reporting
  • Develop and present reports, dashboards, and visualizations to communicate operational findings to stakeholders and manager.
Technology & Tools
  • Utilize relevant software, databases, and tools to efficiently manage and analyze operational data.
Compliance & Quality Control
  • Ensure all processes adhere to company policies and regulatory requirements, maintaining high standards of quality and accuracy.
Role Competencies | Experience & Skills Education & Qualifications
  • Bachelor’s degree in business administration, Operations Management, Data Analytics, Insurance, or a related field.
  • Professional certifications in Lean Six Sigma, Business Analysis, or Data Analytics are a plus.
Experience
  • 3–5 years of experience in operations analysis, preferably within the insurance industry.
  • Proven experience in process improvement, data analysis, and performance monitoring.
  • Familiarity with insurance products and operational workflows across multiple lines of business.
Technical Skills
  • Proficiency in data analysis tools such as Excel (advanced), SQL, Power BI, Tableau, or similar.
  • Experience with process mapping tools (e.g., Visio, Lucidchart).
  • Strong understanding of operations systems and databases used in insurance operations.
  • Knowledge of automation tools or RPA is advantageous.
Business & Analytical Skills
  • Strong analytical and problem-solving skills with the ability to interpret complex data sets.
  • Ability to identify inefficiencies and recommend practical, data-driven solutions.
  • Solid understanding of business rules and regulatory requirements in insurance operations.
Communication & Collaboration
  • Excellent written and verbal communication skills.
  • Ability to present insights and recommendations clearly to stakeholders at various levels.
  • Strong interpersonal skills to collaborate effectively with cross-functional teams.
Compliance & Quality
  • Familiarity with compliance standards and quality control practices in insurance operations.
  • Detail-oriented with a commitment to accuracy and documentation.
Other Competencies
  • Self-starter with a proactive mindset and continuous improvement orientation.
  • Ability to manage multiple priorities and work under pressure.
  • Comfortable working in a fast-paced, dynamic environment
About Us Liberty Insurance in Singapore

Liberty Insurance Singapore is a 100% owned strategic business unit of Liberty Mutual Insurance Group. Headquartered in Boston, Liberty Mutual Insurance Group is a diversified global insurer and the fifth largest property and casualty insurer in the U.S based on 2022 gross written premium. It ranks 86th on the Fortune 100 list of largest corporations in the U.S. based on 2021 revenue. As of 31 December 2022, Liberty Mutual Insurance Group had US$50 billion in annual consolidated revenue.

We employ over 40,000+ employees in 28 countries and economies around the world. Every role at Liberty Insurance is essential to our mission of helping people embrace today and confidently pursue tomorrow.

Join us and take the opportunity to advance your career.

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Operations Analyst

Singapore, Singapore Liberty Mutual Group

Posted 4 days ago

Job Viewed

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Job Description

Role Overview

  • The Operations Analyst is responsible for analyzing, optimizing, and improving the operational processes within the Operations department.

  • The role involves collecting and analyzing data to support decision making, identifying inefficiencies, and providing actionable insights.

  • The Operations Analyst works closely with the internal stakeholders to streamline processes, improving productivity and enhance overall business performance.

  • The Operations Analyst should have a good understanding on Operations processes and business rules regarding Insurance products across all insurance lines of business

Role Responsibilities

Performance Monitoring

  • Track and report on Operations KPIs, ensuring goals are met and identifying areas for improvement.

Data Analysis

  • Gather, analyze and interpret data from various sources to identify trends, patterns, and insights that drive operational improvements.

Process Improvements

  • Identify inefficiencies in current processes and recommend solutions to streamline workflows and increase productivity.

Business Insights

  • Good understanding of the Operations processes, besides being able to provide sound technical advice/training on Operations matters, also able to provide meaningful Operations perspective in process/system design/controls. To also review and approve policies of higher risk profiles, and ensure business processes are well documented in SOPs.

Business Collaboration

  • Collaborate with cross-functional/internal/external teams on projects, providing business insights and operational support to achieve project objectives.

Reporting

  • Develop and present reports, dashboards, and visualizations to communicate operational findings to stakeholders and manager.

Technology & Tools

  • Utilize relevant software, databases, and tools to efficiently manage and analyze operational data.

Compliance & Quality Control

  • Ensure all processes adhere to company policies and regulatory requirements, maintaining high standards of quality and accuracy.

Role Competencies | Experience & Skills

Education & Qualifications

  • Bachelor’s degree in business administration, Operations Management, Data Analytics, Insurance, or a related field.

  • Professional certifications in Lean Six Sigma, Business Analysis, or Data Analytics are a plus.

Experience

  • 3–5 years of experience in operations analysis, preferably within the insurance industry.

  • Proven experience in process improvement, data analysis, and performance monitoring.

  • Familiarity with insurance products and operational workflows across multiple lines of business.

Technical Skills

  • Proficiency in data analysis tools such as Excel (advanced), SQL, Power BI, Tableau, or similar.

  • Experience with process mapping tools (e.g., Visio, Lucidchart).

  • Strong understanding of operations systems and databases used in insurance operations.

  • Knowledge of automation tools or RPA is advantageous.

Business & Analytical Skills

  • Strong analytical and problem-solving skills with the ability to interpret complex data sets.

  • Ability to identify inefficiencies and recommend practical, data-driven solutions.

  • Solid understanding of business rules and regulatory requirements in insurance operations.

Communication & Collaboration

  • Excellent written and verbal communication skills.

  • Ability to present insights and recommendations clearly to stakeholders at various levels.

  • Strong interpersonal skills to collaborate effectively with cross-functional teams.

Compliance & Quality

  • Familiarity with compliance standards and quality control practices in insurance operations.

  • Detail-oriented with a commitment to accuracy and documentation.

Other Competencies

  • Self-starter with a proactive mindset and continuous improvement orientation.

  • Ability to manage multiple priorities and work under pressure.

  • Comfortable working in a fast-paced, dynamic environment

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Operations Analyst

Singapore, Singapore Athenahealth India

Posted 13 days ago

Job Viewed

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Job Description

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

We are looking for Operations Analyst to join our Operations team. Your Job will be responsible forworking on resolving claims and or tasks associated to US healthcare RCM.

But enough about us; let’s talk about you.

You are a curious person who is great at identifying problems and seeing them through to resolution. You would rather be an expert in a specific area than a generalist, but still need to know how your work fits in with the bigger picture. You are careful and detail-oriented but at the same time very efficient in your work, and are always looking for ways to streamline processes and cut out waste.

The Team:

The operations team holds accountability of critical parts of workflows of athenahealth. We execute driving key initiatives in athenaClinicals and athenaCollector by working with our customers as well as internal stakeholders. We are responsible for leveraging the knowledge in the athenaNet platform in order to improve the product and advance our services.

Job Responsibilities

Perform tasks or related responsibilities and achieve desired output on specified process in healthcare RCM

Achieve desired quality of service as required by standard operating procedure and support in continuous performance improvement to offer best quality services

Responsible to maintain important logs and documentation regarding the details of the tasks performed

Education & Experience Required:

Bachelor’s degree or equivalent

2-3 years’ experience in fast paced environment

Domain exposure Posting, Remittance tracking, Remit record knowledge added advantage, Revenue cycle management, and Denial management

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

Learn more about our culture and benefits here: athenahealth.com/careers

United by our mission and driven by our entrepreneurial spirit, our work at athenahealth is collaborative, transformative, and above all, it’s meaningful. Our employees take pride in using technology and data-driven insights to inspire changes that will make the U.S. healthcare system better for everyone, including your friends, family and maybe even you.

Notice to Job Seekers/Job Candidates: Recruitment Fraud Alert

Please be aware of questionable job offers that are not affiliated with athenahealth.

athenahealth has been made aware of unauthorized career opportunities offered by individuals posing as representatives of larger U.S. companies, including athenahealth. The fictitious jobs are advertised on employment-search websites, such as Indeed.com and Craigslist.com, and prospective employees are required to share their personal and financial information (e.g. credit card, bank information), provide copies of their government-issued identification, and/or send money for application fees, processing charges or work permits.

The victims who are told they are "hired" are often instructed to deposit a check (which is later returned as fraudulent) into their own account and to forward overpayment to individuals - usually via wire transfer.

Important information for job seekers:

  • athenahealth has a formal application process and we do not request you to interview on a Google Hangout or via text messaging.
  • athenahealth will never request money for the opportunity to apply or work for athenahealth.
  • athenathealth does not require completion of tax forms, bank account or credit card information as part of the recruiting process.
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Operations Analyst

Singapore, Singapore Syfe

Posted 17 days ago

Job Viewed

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Job Description

About Syfe

Syfe is a digital investment platform with a mission to empower people to grow their wealth for a better future. Built on the pillars of advice, access and innovation, we cater to the full spectrum of an individual's wealth needs across diversified proprietary portfolios, cash management solutions and a state-of-the-art brokerage.

The Syfe team combines world-class financial expertise with best in-class technology talent. Excellence in execution is in our DNA and we offer equity ownership to all employees regardless of seniority and designation.

We are regulated by the financial authorities across Singapore, Hong Kong and Australia. In Singapore alone, where we are headquartered, over 100,000 investors trust Syfe to grow their wealth.

Since its founding, Syfe has raised US$79 million from world-class investors. The company has won multiple awards including Wealth Management Fintech of the Year by the Asian Banking and Finance Awards, as well as being recognized as one of the Top LinkedIn Startups in Singapore.

The Right Profile

We are looking to hire an Operations Analyst who will be joining an expanding team covering new products & processes. As a successful hire, you will be involved in the day to day operations of the company and your inputs will help to shape the future of Syfe. You will be responsible for learning processes around our various business operations, ensuring trades, corporate actions, payments & funding are processed in an accurate & timely manner. You will learn and perform reconciliations to verify our books and records with our external vendors. You will be expected to assess and enhance existing processes to drive continuous improvement and efficiency.

Location : Singapore
We are unable to provide work pass sponsorships for this position.

Key Responsibilities

  • Work within a high performing operations team.
  • Manage day-to-day trade processing, settlement, corporate actions processing & overall reconciliation.
  • Conduct due diligence on new and existing clients while reviewing client documentation. Escalate and document potential KYC issues while working closely with the AML team.
  • Develop & maintain vendor and inter-department relationships.
  • Identify process improvements & implement required enhancements.

Minimum Qualifications & Skill Sets

  • Eligible candidates must be Singapore citizens, permanent residents or hold a valid work pass to work in Singapore.
  • Preferably 1-2 years of relevant operations experience at a bank, asset management or financial institution, but candidates with no experience and fresh graduates with strong credentials are welcome to apply.
  • Internship or prior experience of dealing with trade settlement processes, including interacting with custodians & vendors.
  • Meticulous, with an eye on detail as well as excellent time management skills.
  • Proven ability to adapt, learn and problem solve in a fast-paced environment.
  • Able to work well in a team.

Preferred Qualifications & Skill Sets

  • Experience of working with regulators & auditors.
  • Client onboarding, KYC/AML experience.
  • Client servicing or client relationship management experience.
  • Proficiency with Microsoft Excel and VBAs is an added bonus.

You will thrive at Syfe if:

  • You take initiative, act with drive and lead with an owner's mindset.
  • You prefer open communication, remain humble and see feedback as a tool for personal and professional development.
  • You flourish in a fast-paced and ever-changing landscape, where ambiguity is an opportunity to demonstrate your critical thinking and growth-oriented mindset.
  • You come as you are. At Syfe, we believe in the power of diversity and are dedicated to creating a welcoming and innovative environment for all our employees. We embrace and encourage applications from candidates of all backgrounds and provide equal employment opportunities without discrimination based on any personal characteristic or status protected by law. If you require any accommodations to ensure a comfortable and positive interview experience, please don't hesitate to reach out.

Recruiting Process (estimated duration: 2 to 3 weeks)

If your application is shortlisted, please expect:

  • Virtual introductory call with our Talent Acquisition Partner (15 min)
  • Virtual interview with the Hiring Manager (45 min)
  • Take-home technical assignment that mimics real-world problems relevant to your role (2-3 days)
  • Onsite technical assignment presentation with the Hiring Manager and other team members (60 min)
  • Virtual/Onsite interview with our Head of People & Culture (30 min)
  • Background and Reference Checks

Due to the volume of applications, we regret that only shortlisted candidates will be notified.

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This advertiser has chosen not to accept applicants from your region.

Operations Analyst

Singapore, Singapore Syfe

Posted 23 days ago

Job Viewed

Tap Again To Close

Job Description

About Syfe

Syfe is a digital investment platform with a mission to empower people to grow their wealth for a better future. Built on the pillars of advice, access and innovation, we cater to the full spectrum of an individual's wealth needs across diversified proprietary portfolios, cash management solutions and a state-of-the-art brokerage.

The Syfe team combines world-class financial expertise with best in-class technology talent. Excellence in execution is in our DNA and we offer equity ownership to all employees regardless of seniority and designation.

We are regulated by the financial authorities across Singapore, Hong Kong and Australia. In Singapore alone, where we are headquartered, over 100,000 investors trust Syfe to grow their wealth.

Since its founding, Syfe has raised US$79 million from world-class investors. The company has won multiple awards including Wealth Management Fintech of the Year by the Asian Banking and Finance Awards, as well as being recognized as one of the Top LinkedIn Startups in Singapore.

The Right Profile

We are looking to hire an Operations Analyst who will be joining an expanding team covering new products & processes. As a successful hire, you will be involved in the day-to-day operations of the company and your inputs will help to shape the future of Syfe. You will be responsible for learning processes around our various business operations, ensuring trades, corporate actions, payments & funding are processed in an accurate & timely manner. You will learn and perform reconciliations to verify our books and records with our external vendors. You will be expected to assess and enhance existing processes to drive continuous improvement and efficiency.

Location : Singapore
We are unable to provide work pass sponsorships for this position.

Key Responsibilities

  • Work within a high performing operations team.
  • Manage day-to-day trade processing, settlement, corporate actions processing & overall reconciliation.
  • Conduct due diligence on new and existing clients while reviewing client documentation. Escalate and document potential KYC issues while working closely with the AML team.
  • Develop & maintain vendor and inter-department relationships.
  • Identify process improvements & implement required enhancements.

Minimum Qualifications & Skill Sets

  • Eligible candidates must be Singapore citizens, permanent residents or hold a valid work pass to work in Singapore.
  • Preferably 1-2 years of relevant operations experience at a bank, asset management or financial institution, but candidates with no experience and fresh graduates with strong credentials are welcome to apply.
  • Internship or prior experience of dealing with trade settlement processes, including interacting with custodians & vendors.
  • Meticulous, with an eye on detail as well as excellent time management skills.
  • Proven ability to adapt, learn and problem solve in a fast-paced environment.
  • Able to work well in a team.

Preferred Qualifications & Skill Sets

  • Experience of working with regulators & auditors.
  • Client onboarding, KYC/AML experience.
  • Client servicing or client relationship management experience.
  • Proficiency with Microsoft Excel and VBAs is an added bonus.

You will thrive at Syfe if:

  • You take initiative, act with drive and lead with an owner's mindset.
  • You prefer open communication, remain humble and see feedback as a tool for personal and professional development.
  • You flourish in a fast-paced and ever-changing landscape, where ambiguity is an opportunity to demonstrate your critical thinking and growth-oriented mindset.
  • You come as you are. At Syfe, we believe in the power of diversity and are dedicated to creating a welcoming and innovative environment for all our employees. We embrace and encourage applications from candidates of all backgrounds and provide equal employment opportunities without discrimination based on any personal characteristic or status protected by law. If you require any accommodations to ensure a comfortable and positive interview experience, please don't hesitate to reach out.

Recruiting Process (estimated duration: 2 to 3 weeks)

If your application is shortlisted, please expect:

  • Virtual introductory call with our Talent Acquisition Partner (15 min)
  • Virtual interview with the Hiring Manager (45 min)
  • Take-home technical assignment that mimics real-world problems relevant to your role (2-3 days)
  • Onsite technical assignment presentation with the Hiring Manager and other team members (60 min)
  • Virtual/Onsite interview with our Head of People & Culture (30 min)
  • Background and Reference Checks

Due to the volume of applications, we regret that only shortlisted candidates will be notified.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

Operations Analyst

Singapore, Singapore ICBC STANDARD BANK PLC Singapore Branch

Posted today

Job Viewed

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Job Description

Standard Bank Plc (ICBCS) is 60% owned by Industrial and Commercial Bank of China and 40% by Standard Bank. ICBCS benefits from a unique Chinese and African parentage and an unrivalled global network and level of expertise.

ICBCS is a leading financial markets and commodities bank, driven to deliver the right outcomes for our stakeholders, clients, counterparties and the markets in which we operate. We deliver products in an environment which considers the appropriate needs of our clients, whilst providing guidance and expertise to ensure our employees understand our business and uphold the highest levels of conduct.

Headquartered in London, ICBCS also has operations in Shanghai, Singapore and New York.

At ICBC Standard Bank, we share the same values, challenges and opportunities. We are a diverse, close-knit, global team with a unique heritage and purpose. We put people first, and give talented, self-driven professionals the flexibility, rewards and freedom to grow their expertise, seek new opportunities and realise their potential.

Summary:

Singapore's Operations is instrumental to Global Markets' business. Supporting key functions that are vital to the success of the business, upholding integrity in operations executions and protecting the excellent reputation of the bank.

Singapore's Operations consists of 3 main areas (Physical Commodities Operations/Trade Support/Documentation Credit) with its own roles and responsibilities. Every personnel are empowered with technical knowledge and skills to perform their role, with the objective of developing them into subject matter expert in their area of expertise.

The Physical Commodities Operations (Precious/Base/Energy) manages all aspect of physical delivery and receipt of commodity products for the Bank. This involves the movement, storage, cash & safe settlement and reconciliation processes around these products. The function facilitates all business generated by the Front Office dealing in Commodities Physical transactions and other complex trades and facilities. It establishes and upholds essential control function around the monitoring and capturing of all inventory and movements physical commodities businesses by liaising with Vaults/Warehouses/Clients to ensure prompt, accurate and timeliness of physical metals delivery to the clients during the Asia time zone.

Job Purpose:

Execution of all aspects of physical delivery and receipt of Commodity products (Precious Metals, Base Metals, Energy). This involves the movement, storage, safe settlement (Cash and Metals) and reconciliation processes around these products. Act as a control function around the monitoring and capturing of all inventory and movements in the Commodity businesses by liaising with vaults, warehouses and clients to ensure prompt, accurate and timely delivery of services to clients.

Key Responsibilities:

Performance

• tAssist Senior Manager, Operations in day to day BAU

• tEngage Internal Stakeholders within Singapore and cross jurisdictions (SG/LDN/SRC) to assist on problem resolutions whenever possible

• tExercise reasonable care and diligence in all work related activities

• tEnsure no audit point (Internal/External) in area of responsibilities

• tAchieve zero operational loss in area of responsibilities

• tEnsuring that the service provided to internal and external clients is delivered to an excellent standard

• tParticipate in stakeholders' meetings/conferences in all Physical Commodities related matters

• tEscalate any issues relating to Physical Commodities to Senior Manager, Operations

• tBe involved in New Product discussions related to Physical Commodities

• tParticipate in Projects related to Physical Commodities Operations

• tAct as role model in living the Bank's values

People

• tEnsure core competencies among the team members

• tExecute cross training opportunities among team members

• tMotivate and provide mentoring to junior team members

• tEngage cross border training(LDN/SRC) whenever necessary

• tTake responsibility and proactively manage personal development and training

Process

• tReview all related Standard Operating Procedure (SOP) annually

• tImprove current workflows for efficiency and scalability

• tDesign new process (when necessary) for new products

• tAssist in aligning the Global Physical Commodities processes whenever possible

• tInventory management for physical stock in internal systems

• tChecking client confirmations and identify any discrepancies

• tPerform inventory reconciliations to internal systems and external parties as required

• tEnsure timely and accurate settlements for physical stock

• tEnsure relevant documentation is received from client counterparty

• tAd-hoc project participation for enhancements to systems/process

• tEnsure that the appropriate controls exist in support of the change environment

• tEnsure that Risk items are escalated appropriately to ensure that the Business operates in a controlled manner and that all key risk issues are raised to management and key business stakeholders

• tEnsure strong partnership with peers across Operations and other functions

• tConstantly review the control framework to ensure that changes to the business operating model and the products traded are appropriately risk-managed

Productivity

• tExplore enhancement opportunities to improve systems' functionalities

• tEncourage creative thinking among team mates for work improvement initiatives

• tReinvent processes that are deemed to be inefficient without compromising risk/control

• tEngage other teams outside of Singapore to share/adopt best practices

Required Skills, Knowledge, Experience and Values:

Preferred Qualifications and Experience

• tDegree in Business or other field

• t2 years or more experience in Commodities or Banking Operations

• tPreferably some knowledge in similar role

Experience required to successfully perform the role

• tDetailed understanding of Commodities transaction lifecycle

• tProven experience of performing physical stock reconciliations

• tProven history for process enhancement/ improvement and remediation

Knowledge, technical skills and expertise

• tProven capability to work independently with minimum supervision

• tExperience in Physical Commodities Operations (Base/Energy/Precious)

• tForesight and ability to design/document strategic solutions

• tResourceful and effective in solving problems

• tAble to work effectively under pressure to produce results within deadline

• tGood communication skills and people skills with ability to interact with internal and external parties

• tClient focused mindset

• tDiligent on all job related tasks

Personal attributes

• tGlobal mindset

• tResilience

• tClient mindset

• tPays attention to detail

• tHigh level of integrity

The role would suit someone who is:

• tAble to navigate complexity

• tResults-orientated

• tHigh level of integrity
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Operations Analyst

Singapore, Singapore Athenahealth India

Posted today

Job Viewed

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Job Description

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

We are looking for Operations Analyst to join our Operations team. Your Job will be responsible forworking on resolving claims and or tasks associated to US healthcare RCM.

But enough about us; let’s talk about you.

You are a curious person who is great at identifying problems and seeing them through to resolution. You would rather be an expert in a specific area than a generalist, but still need to know how your work fits in with the bigger picture. You are careful and detail-oriented but at the same time very efficient in your work, and are always looking for ways to streamline processes and cut out waste.

The Team:

The operations team holds accountability of critical parts of workflows of athenahealth. We execute driving key initiatives in athenaClinicals and athenaCollector by working with our customers as well as internal stakeholders. We are responsible for leveraging the knowledge in the athenaNet platform in order to improve the product and advance our services.

Job Responsibilities

Perform tasks or related responsibilities and achieve desired output on specified process in healthcare RCM

Achieve desired quality of service as required by standard operating procedure and support in continuous performance improvement to offer best quality services

Responsible to maintain important logs and documentation regarding the details of the tasks performed

Education & Experience Required:

Bachelor’s degree or equivalent

2-3 years’ experience in fast paced environment

Domain exposure Posting, Remittance tracking, Remit record knowledge added advantage, Revenue cycle management, and Denial management

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

Learn more about our culture and benefits here: athenahealth.com/careers

United by our mission and driven by our entrepreneurial spirit, our work at athenahealth is collaborative, transformative, and above all, it’s meaningful. Our employees take pride in using technology and data-driven insights to inspire changes that will make the U.S. healthcare system better for everyone, including your friends, family and maybe even you.

Notice to Job Seekers/Job Candidates: Recruitment Fraud Alert

Please be aware of questionable job offers that are not affiliated with athenahealth.

athenahealth has been made aware of unauthorized career opportunities offered by individuals posing as representatives of larger U.S. companies, including athenahealth. The fictitious jobs are advertised on employment-search websites, such as Indeed.com and Craigslist.com, and prospective employees are required to share their personal and financial information (e.g. credit card,

This advertiser has chosen not to accept applicants from your region.
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operations analyst

Singapore, Singapore ANCIENT GREENFIELDS PTE. LTD.

Posted today

Job Viewed

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Job Description

Roles & Responsibilities

Job Title: Operations Analyst

Job Summary:

We're seeking a highly analytical and strategic Operations Analyst to drive business growth and optimization in our restaurant operations. The successful candidate will leverage data-driven insights to identify opportunities for improvement, develop and implement process enhancements, and collaborate with cross-functional teams to achieve operational excellence.

Key Responsibilities:

1. Data Analysis and Insights:

- Collect, analyze, and interpret large datasets from various sources, including POS systems, inventory management software, and customer feedback platforms.

- Identify trends, patterns, and correlations in data to inform business decisions and drive growth.

- Develop and maintain dashboards, reports, and visualizations to track key performance indicators (KPIs) and progress towards goals.

2. Process Improvement and Optimization:

- Collaborate with operations teams to identify areas for improvement and develop solutions to optimize processes, reduce waste, and enhance customer experience.

- Conduct root cause analysis of operational issues and develop recommendations for improvement.

- Implement and track the effectiveness of process changes and provide feedback to stakeholders.

3. Strategic Planning and Analysis:

- Support senior leadership in developing strategic plans and business cases for new initiatives and projects.

- Conduct market research, competitor analysis, and customer segmentation to inform business decisions.

- Develop financial models and forecasts to evaluate the impact of business decisions on revenue, profitability, and growth.

4. Collaboration and Communication:

- Work closely with cross-functional teams, including operations, marketing, and finance, to drive business outcomes and achieve goals.

- Communicate complex data insights and recommendations to non-technical stakeholders through clear and concise reports, presentations, and dashboards.

- Develop and maintain strong relationships with stakeholders to ensure alignment and drive business outcomes.

Requirements:

1. Education: Bachelor's degree in Business Analytics, Operations Research, Statistics, Computer Science, or related field.

2. Experience: 1+ years of experience in data analysis, operations research, or a related field, preferably in the restaurant or hospitality industry.

3. Skills:

- Advanced data analysis and statistical skills (e.g., regression, forecasting, data mining).

- Proficiency in data visualization tools (e.g., Tableau, Power BI) and programming languages (e.g., Python, R, SQL).

- Strong business acumen and understanding of financial modeling and forecasting.

- Excellent communication, presentation, and interpersonal skills.

4. Certifications: Certification in data analysis, business analytics, or a related field is a plus.

What We Offer:

1. Competitive salary and benefits package.

2. Opportunities for professional growth and development.

3. Collaborative and dynamic work environment.

Tell employers what skills you have

Tableau
Forecasting
Strategic Planning
Operational Excellence
Data Analysis
Customer Experience
Process Improvement
Interpersonal Skills
Segmentation
Hospitality Industry
Operations Research
Financial Modeling
Business Analytics
Statistics
Power BI
Data Visualization
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Operations Analyst

Singapore, Singapore FP Global

Posted today

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Job Description

Our client, investment management firm is seeking a Buy-Side Operations Analyst with hands-on role supporting front-to-back hedge fund operations, focused on Japanese equities.

Key Responsibilities:

  • Perform daily/monthly NAV calculations and fund accounting
  • Monitor trade settlements and reconcile trades, positions, and cash
  • Handle corporate actions, FX hedging, and P&L analysis
  • Support investor reporting, capital activity, and audit processes
  • Review Japanese legal documents and assist with regulatory filings
  • Collaborate with investment teams, fund admins, and external partners
  • Enhance operational tools and streamline workflows

Requirements:

  • 2–5 years of hedge fund, fund accounting, or buy-side operations experience
  • Strong knowledge of NAV, trade/cash reconciliation, and fund flows
  • Japanese language fluency (written and spoken) is essential
  • Familiarity with Japanese equities market a plus
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Operations Analyst

Singapore, Singapore Athenahealth India

Posted today

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Job Description

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

We are looking for Operations Analyst to join our Operations team. Your Job will be responsible forworking on resolving claims and or tasks associated to US healthcare RCM.

But enough about us; let’s talk about you.

You are a curious person who is great at identifying problems and seeing them through to resolution. You would rather be an expert in a specific area than a generalist, but still need to know how your work fits in with the bigger picture. You are careful and detail-oriented but at the same time very efficient in your work, and are always looking for ways to streamline processes and cut out waste.

The Team:

The operations team holds accountability of critical parts of workflows of athenahealth. We execute driving key initiatives in athenaClinicals and athenaCollector by working with our customers as well as internal stakeholders. We are responsible for leveraging the knowledge in the athenaNet platform in order to improve the product and advance our services.

Job Responsibilities

Perform tasks or related responsibilities and achieve desired output on specified process in healthcare RCM

Achieve desired quality of service as required by standard operating procedure and support in continuous performance improvement to offer best quality services

Responsible to maintain important logs and documentation regarding the details of the tasks performed

Education & Experience Required:

Bachelor’s degree or equivalent

2-3 years’ experience in fast paced environment

Domain exposure Posting, Remittance tracking, Remit record knowledge added advantage, Revenue cycle management, and Denial management

About athenahealth

Our vision: In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Our company culture: Our talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

Our DEI commitment: Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

Learn more about our culture and benefits here: athenahealth.com/careers

United by our mission and driven by our entrepreneurial spirit, our work at athenahealth is collaborative, transformative, and above all, it’s meaningful. Our employees take pride in using technology and data-driven insights to inspire changes that will make the U.S. healthcare system better for everyone, including your friends, family and maybe even you.

Notice to Job Seekers/Job Candidates: Recruitment Fraud Alert

Please be aware of questionable job offers that are not affiliated with athenahealth.

athenahealth has been made aware of unauthorized career opportunities offered by individuals posing as representatives of larger U.S. companies, including athenahealth. The fictitious jobs are advertised on employment-search websites, such as Indeed.com and Craigslist.com, and prospective employees are required to share their personal and financial information (e.g. credit card,

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