163 Operations Analysis jobs in Singapore

Working Days: 5 days across Monday - Sunday

Location: Central

Contract Period: immediate till Dec 2025 (Yearly renewable based on performance and business needs)

Job Responsibilities:

• Become a specialist in project content, objectives, and deliverables.
• Offer comprehensive support to designated participants, ensuring timely and accurate information gathering.
• Develop a deep understanding of participant's business operations and procedures to facilitate effective information gathering.
• Build strong relationships by addressing participant concerns and challenges.
• Gather information through outbound calls, email exchanges, and on-site visits.
• Maintain consistent communication with participants and stay informed about new contacts.
• Accurately compile, record, and input information into the system, including thorough case documentation.
• Implement strategies and initiatives to improve participation rates.
• Generate monthly progress reports on completion status and service level achievements for reporting officers.
• Provide information analysis and progress predictions to management and stakeholders.
• Assist in investigating escalated issues when required.
• Perform other duties as assigned.

Job Requirements:

• Degree in a relevant field.
• Experience managing large employee-based accounts is a plus.
• Proficiency in MS Word and Excel for reporting and progress tracking.
• Strong verbal communication skills are essential for daily tasks.
• Ability to communicate effectively and manage interactions across different organizational levels, both internally and externally.
• Detail-oriented and thorough in task execution.
• Successful completion of a training course and assessments is required before operational deployment.
• Singaporeans only.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy . You acknowledge that you have read, understood, and agree with GO’s Terms of Use and the Privacy Policy. If you wish to withdraw your consent, please email us at Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Working Days: 5 days across Monday - Sunday

Location: Central

Contract Period: immediate till Dec 2025 (Yearly renewable based on performance and business needs)

Job Responsibilities:

• Become a specialist in project content, objectives, and deliverables.
• Offer comprehensive support to designated participants, ensuring timely and accurate information gathering.
• Develop a deep understanding of participant's business operations and procedures to facilitate effective information gathering.
• Build strong relationships by addressing participant concerns and challenges.
• Gather information through outbound calls, email exchanges, and on-site visits.
• Maintain consistent communication with participants and stay informed about new contacts.
• Accurately compile, record, and input information into the system, including thorough case documentation.
• Implement strategies and initiatives to improve participation rates.
• Generate monthly progress reports on completion status and service level achievements for reporting officers.
• Provide information analysis and progress predictions to management and stakeholders.
• Assist in investigating escalated issues when required.
• Perform other duties as assigned.

Job Requirements:

• Degree in a relevant field.
• Experience managing large employee-based accounts is a plus.
• Proficiency in MS Word and Excel for reporting and progress tracking.
• Strong verbal communication skills are essential for daily tasks.
• Ability to communicate effectively and manage interactions across different organizational levels, both internally and externally.
• Detail-oriented and thorough in task execution.
• Successful completion of a training course and assessments is required before operational deployment.
• Singaporeans only.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy . You acknowledge that you have read, understood, and agree with GO’s Terms of Use and the Privacy Policy. If you wish to withdraw your consent, please email us at Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Working Days:
5 days across Monday - Sunday
Location:
Central
Contract Period:
immediate till Dec 2025 (Yearly renewable based on performance and business needs)
Job Responsibilities:
Become a specialist in project content, objectives, and deliverables.
Offer comprehensive support to designated participants, ensuring timely and accurate information gathering.
Develop a deep understanding of participant's business operations and procedures to facilitate effective information gathering.
Build strong relationships by addressing participant concerns and challenges.
Gather information through outbound calls, email exchanges, and on-site visits.
Maintain consistent communication with participants and stay informed about new contacts.
Accurately compile, record, and input information into the system, including thorough case documentation.
Implement strategies and initiatives to improve participation rates.
Generate monthly progress reports on completion status and service level achievements for reporting officers.
Provide information analysis and progress predictions to management and stakeholders.
Assist in investigating escalated issues when required.
Perform other duties as assigned.
Job Requirements:
Degree in a relevant field.
Experience managing large employee-based accounts is a plus.
Proficiency in MS Word and Excel for reporting and progress tracking.
Strong verbal communication skills are essential for daily tasks.
Ability to communicate effectively and manage interactions across different organizational levels, both internally and externally.
Detail-oriented and thorough in task execution.
Successful completion of a training course and assessments is required before operational deployment.
Singaporeans only. By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy You acknowledge that you have read, understood, and agree with GO’s Terms of Use the Privacy Policy. If you wish to withdraw your consent, please email us at Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394
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PERFORMANCE ANALYSIS - ANALYST / SR ANALYST Recruitment Intelligence Consultants Limited Singapore

PERFORMANCE ANALYSIS - ANALYST / SR ANALYST Recruitment Intelligence Consultants Limited Singapore Apply now Posted 9 hours ago Permanent competitive package PERFORMANCE ANALYSIS - ANALYST / SR ANALYST Recruitment Intelligence Consultants Limited Singapore Apply now

Our client is an international asset management house with an unparalleled reputation across the Asia Pacific region. With the continued growth of the organization, the need has arisen to recruit high calibers to join them.

Responsible for developing and implementing quantitative investment analysis and performance analysis utilizing a variety of data-oriented systems, tools and financial databases. Provides in-depth technical and broad subject matter expertise over critical and complex performance and statistical functions. Responsible to deliver performance and attribution reporting services to the local office and its clients.

• Analyze and interpret investment-related data to help decision-making process and support operational capabilities to deliver performance services for new clients and for complex products and /or securities.
• Demonstrate mastery of analytical methods and tools by responding to complex ad-hoc analytical and reporting requests
• Serve as an escalation point for any issues or questions that arise from a systems or business process perspective
• Proactively follow client reporting requirement and engage with regional business partners to anticipate new data requirements.

To be considered, you should be a Degree holder with a minimum of 4 years relevant experience. Demonstrated technical or industry knowledge. Technical knowledge of performance, GIPS, and global financial markets and processes. Knowledge of insurance sector client reporting requirement is preferable. Advanced Excel skills; Knowledge in SQL Experience in performance and attributions systems like Factset PA, Bloomberg PORT. Sound communication skills.

Interested applicants should send a detailed resume toMichelle Ho by email to quoting referenceeFC3622 .

(Applicants not contacted within 4 weeks should consider their application unsuccessful.)

We would like to remind you that eFinancialCareers is a job board and does not conduct hiring or ask for payment or any financial details as part of the job application process.

If you receive any suspicious messages claiming to be from us or a hiring company, we urge you not to click on any links and not to reply to the message itself.

Instead, please report the message to our support team at .

It is advisable to always verify job offers directly with the hiring company.

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CMB International Capital Corporation Limited

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PERFORMANCE ANALYSIS - ANALYST / SR ANALYST

PERFORMANCE ANALYSIS - ANALYST / SR ANALYST

Our client is an international asset management house with an unparalleled reputation across the Asia Pacific region. With the continued growth of the organization, the need has arisen to recruit high calibers to join them.

Responsible for developing and implementing quantitative investment analysis and performance analysis utilizing a variety of data-oriented systems, tools and financial databases. Provides in-depth technical and broad subject matter expertise over critical and complex performance and statistical functions. Responsible to deliver performance and attribution reporting services to the local office and its clients.

• Analyze and interpret investment-related data to help decision-making process and support operational capabilities to deliver performance services for new clients and for complex products and /or securities.
• Demonstrate mastery of analytical methods and tools by responding to complex ad-hoc analytical and reporting requests
• Serve as an escalation point for any issues or questions that arise from a systems or business process perspective
• Proactively follow client reporting requirement and engage with regional business partners to anticipate new data requirements.

To be considered, you should be a Degree holder with a minimum of 4 years relevant experience. Demonstrated technical or industry knowledge. Technical knowledge of performance, GIPS, and global financial markets and processes. Knowledge of insurance sector client reporting requirement is preferable. Advanced Excel skills; Knowledge in SQL Experience in performance and attributions systems like Factset PA, Bloomberg PORT. Sound communication skills.

Interested applicants should send a detailed resume toMichelle Ho by email to quoting referenceeFC3622 .

(Applicants not contacted within 4 weeks should consider their application unsuccessful.)

We would like to remind you that eFinancialCareers is a job board and does not conduct hiring or ask for payment or any financial details as part of the job application process.
If you receive any suspicious messages claiming to be from us or a hiring company, we urge you not to click on any links and not to reply to the message itself.
Instead, please report the message to our support team at .
It is advisable to always verify job offers directly with the hiring company.

More Jobs From Recruitment Intelligence Consultants Limited

Recruitment Intelligence Consultants Limited

Hong Kong

PERFORMANCE ANALYSIS - ANALYST / SR ANALYST Recruitment Intelligence Consultants Limited Hong Kong

Recruitment Intelligence Consultants Limited

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QUANTITATIVE ANALYST, EQUITY Recruitment Intelligence Consultants Limited Hong Kong

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CLIENT RELATIONSHIP MANAGEMENT (KOREAN SPEAKING) - MGR / SR MGR Recruitment Intelligence Consultants Limited Hong Kong

Boost your career

Boost your career

CMB International Capital Corporation Limited

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences .

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:

• Customer First

• Push Boundaries

• Critical Thinking

• Build for Scale

• Less is More

• Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

What you’ll do:

• Drive commercial and service level performance for travel product verticals globally, ranging from attraction tickets, tours & activities to in-destination transportation
• Strategy: Shape the business model and roadmaps for the vertical, from supply to demand to business strategy and technology innovation. Work with regional teams to develop go-to-market strategies for new product verticals.
• Program Management: Lead initiatives and work with cross functional teams globally to drive vertical performance at scale, such as customer satisfaction, traffic channels, supply coverage, inventory availability, pricing, profitability, costs, content, booking experience etc
• Product & Technology: work with our product & technology teams to improve exposure, usability and conversion rate of booking processes on Klook’s mobile app, website, and other distribution channels
• Data Analysis: build metrics and implement mechanisms to monitor and analyze commercial and operational performance

What you'll need

• Experience in OTA, ecommerce, tech startup, strategy consulting, business analytics, category or brand management, and product management
• Experience in travel products such as Attractions & Shows, Tours & Activities or in-destination Transportation (eg. railway, bus, ferry) is a plus
• Track record of successfully driving cross departmental projects is preferred
• Fluent in both Chinese & English
• A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that’s not afraid to work independently when required
• Globally-minded and comfortable working with people from different cultural background and in different time zones
• Team player with the ability to work across a matrix environment in a fast paced environment and constantly evolving environment
• Analytical with a strong bias for data-based decisions, able to distill insights with data from multiple sources
• Exhibits sound business judgment, a proven track record of taking ownership, and delivering results

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.

About Klook

We are Asia’s leading platform for experiences and travel services, and we believe that we can help bring the world closer together through experiences .

Founded in 2014 by 3 avid travelers, Ethan Lin, Eric Gnock Fah and Bernie Xiong, Klook inspires and enables more moments of joy for travelers with over half a million curated quality experiences ranging from the biggest attractions to paragliding adventures, iconic museums to rich cultural tours, and other convenient local travel services across 2,700 destinations around the world.

Do you share our belief in the wonders of travel? Our international community of over 1,800 employees, based in 30+ locations, certainly do! Global citizens ourselves, Klookers are not only curating memorable experiences for others but also co-creating our world of joy within Klook.

We work hard and play hard, upkeeping our high-performing culture as we are guided daily by our 6 core values:

• Customer First

• Push Boundaries

• Critical Thinking

• Build for Scale

• Less is More

• Win as One

We never settle, and together, we believe in achieving greater heights and realizing endless possibilities ahead of us in the dynamic new era of travel. Care to be a part of this revolution? Join us!

What you’ll do:

• Drive commercial and service level performance for travel product verticals globally, ranging from attraction tickets, tours & activities to in-destination transportation
• Strategy: Shape the business model and roadmaps for the vertical, from supply to demand to business strategy and technology innovation. Work with regional teams to develop go-to-market strategies for new product verticals.
• Program Management: Lead initiatives and work with cross functional teams globally to drive vertical performance at scale, such as customer satisfaction, traffic channels, supply coverage, inventory availability, pricing, profitability, costs, content, booking experience etc
• Product & Technology: work with our product & technology teams to improve exposure, usability and conversion rate of booking processes on Klook’s mobile app, website, and other distribution channels
• Data Analysis: build metrics and implement mechanisms to monitor and analyze commercial and operational performance

What you'll need

• Experience in OTA, ecommerce, tech startup, strategy consulting, business analytics, category or brand management, and product management
• Experience in travel products such as Attractions & Shows, Tours & Activities or in-destination Transportation (eg. railway, bus, ferry) is a plus
• Track record of successfully driving cross departmental projects is preferred
• Fluent in both Chinese & English
• A start-up attitude – highly collaborative with an entrepreneurial, roll-up-your sleeves attitude that’s not afraid to work independently when required
• Globally-minded and comfortable working with people from different cultural background and in different time zones
• Team player with the ability to work across a matrix environment in a fast paced environment and constantly evolving environment
• Analytical with a strong bias for data-based decisions, able to distill insights with data from multiple sources
• Exhibits sound business judgment, a proven track record of taking ownership, and delivering results

Klook is proud to be an equal opportunity employer. We hire talented and passionate people of all backgrounds. We believe that a joyful workplace is an inclusive workplace, one where employees from all walks of life have an equal opportunity to thrive. We’re dedicated to creating a welcoming and supportive culture where everyone belongs.

Klook does not accept unsolicited resumes from any temporary staffing agency, placement service or professional recruiter (“Agency”). Klook will not be responsible for, and will not pay, any fees, commissions or other payments related to such unsolicited resumes.

An Agency must obtain advance written approval from Klook’s Talent Acquisition Team to submit resumes, and then only in conjunction with a valid fully-executed agreement for service and in response to a specific job opening for which the Agency has been requested to submit resumes for. Klook will not be responsible for, and will not pay, any fees, commissions or other payments to any Agency that does not have such agreement in place or does not comply with the foregoing.

Get AI-powered advice on this job and more exclusive features.

As Manager, Performance Management & Analysis, you will support the cards & loans businesses in review of & sharpen tracking of KPIs, identifying business & market trends, provide actionable insights to support decision making.

Responsibilities

• Analyze customer databases to segment and identify the different target cohorts to drive the portfolio growth and customer satisfactory

• Support the customer lifecycle segmentation, loyalty and retention programs of the Cards business with the use of the CRM/Loyalty tool.

• Automate the process to track the campaigns effectiveness.

• Support results tracking with defined KPIs for different marketing campaigns, in-depth analysis

• Work with product managers to optimize recommendations, perform cost-benefit analysis in the interest of cards & loans businesses.

• Establish and maintain datasets for ease of on-demand portfolio analytics

Requirements:

• University Degree in Computer Science, Information Technology or Business Analytics would be advantageous.

• 3 to 5 years’ experiences in database management and data analysis in an organization; or other relevant experience.

• Enjoys working with data and technology

• Excellent command of MS Access and MS Excel is a must, with ability to design complex series of queries to interrogate data.

• Skilled in using VBA, SAS, Power BI for report streamlining & automation

• Knowledge of Credit Cards & Unsecured Lending is an asset

• Knowledge in CRM, E-commerce & Loyalty is a plus

Please note only shortlisted candidates will be notified.

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Analyst
• Industries Banking

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As Manager, Performance Management & Analysis, you will support the cards & loans businesses in review of & sharpen tracking of KPIs, identifying business & market trends, provide actionable insights to support decision making.

Responsibilities

• Analyze customer databases to segment and identify the different target cohorts to drive the portfolio growth and customer satisfactory

• Support the customer lifecycle segmentation, loyalty and retention programs of the Cards business with the use of the CRM/Loyalty tool.

• Automate the process to track the campaigns effectiveness.

• Support results tracking with defined KPIs for different marketing campaigns, in-depth analysis

• Work with product managers to optimize recommendations, perform cost-benefit analysis in the interest of cards & loans businesses.

• Establish and maintain datasets for ease of on-demand portfolio analytics

• Prepare regular management reports

Requirements:

• University Degree in Computer Science, Information Technology or Business Analytics would be advantageous.

• 3 to 5 years’ experiences in database management and data analysis in an organization; or other relevant experience.

• Enjoys working with data and technology

• Excellent command of MS Access and MS Excel is a must, with ability to design complex series of queries to interrogate data.

• Skilled in using VBA, SAS, Power BI for report streamlining & automation

• Knowledge of Credit Cards & Unsecured Lending is an asset

• Knowledge in CRM, E-commerce & Loyalty is a plus

Please note only shortlisted candidates will be notified.