66 Operational Support jobs in Singapore
Operational Support Specialist
Posted 4 days ago
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Job Description
Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.
For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.
Operational Support Specialist
The Operational Support team offers first line 24/7 support to merchants worldwide via email and phone. The team consists of individuals based in Amsterdam, Madrid, Chicago and Singapore - who take shifts during their respective office hours to help handle merchant queries and solve their issues. You will be part of the first line of support of Adyen, helping merchants on a wide variety of topics, from technical to administrative tasks.
This team is extremely merchant-focused, operates in a fast paced environment and consists of highly motivated team members. Extensive payments knowledge, a thorough technical grasp of our platform and the pro-active attitude towards helping our merchants is what characterises the team.
This position is entry to mid-level.
What you will do
As an Operational Support Specialist, you will get the opportunity to understand our merchant's challenges and needs. Additionally, you will communicate feedback internally to product teams to create impact by improving our platform and processes. At Adyen, there are many opportunities to create value - you are free to work with colleagues across different teams to sharpen ideas and make them a reality to benefit our merchants.
Besides assisting merchants you will also act as the bridge between different Support and Operational functions (e.g. Account Managers, Tech Support, In Person Payments teams & Product), identifying and troubleshooting issues, providing feedback and ideas on how to bring our customer experience to the next level.
- Answer in-depth merchant requests about the Adyen platform and provide the necessary guidance;
- Optimize and automate processes, with a strong focus on scalability;
- Be an internal product advocate, track product processes and contribute to the platform feeding back feedback and issues you get back from merchants;
- Serve as a payment specialist for merchants, actively helping them to optimize their account and grow their business by utilising the features of our platform;
- Provide technical and operational assistance to merchants troubleshooting via phone, web-based tools and email.
Who you are
- You are able to provide coaching, constructive feedback and set yourself as a role model for the team;
- You have the proven ability to kickstart projects and initiatives and follow them up to completion;
- You have affinity for or a strong interest in technical and operational processes and you are interested in learning more about technical processes; you will also actively seek the answers of what you don’t know;
- Experience in a technology driven company or role is a definite plus;
- Knowledge of the Payments environment is a plus but not strictly required;
- You can speak and write English fluently; additional languages will be considered a plus
Our Diversity, Equity and Inclusion commitments
Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen.
Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!
What’s next?
Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here . Don’t be afraid to let us know if you need more flexibility.
This role is based out of our Singapore office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
The way we work is guided by the eight principles of the Adyen Formula. Learn more here.
#J-18808-LjbffrOperational Support Specialist
Posted today
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We are seeking a highly skilled Administrative Assistant to support our logistics, sales, and purchasing operations in Singapore. Key responsibilities include facilitating smooth operational processes, coordinating with cross-functional teams, and maintaining accurate records.
Required Skills and Qualifications- Proven experience as an administrative assistant or similar role
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
This is a fantastic opportunity to join a dynamic team and grow your career in a supportive environment. We offer a competitive salary, comprehensive benefits package, and opportunities for professional development.
OthersIf you are a motivated and organized individual looking for a new challenge, please submit your application. We look forward to hearing from you!
Operational Support Specialist
Posted today
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Job Description
Our team is seeking a skilled Operational Support Specialist to join our ranks. The ideal candidate will be able to manage and coordinate daily operational activities with ease, handle customer inquiries with professionalism, and collaborate with colleagues to achieve operational goals.
The successful candidate will have excellent communication skills, the ability to multitask, and a keen eye for detail. They will also possess strong problem-solving skills, the ability to work well under pressure, and a commitment to maintaining accurate records of inventory and cash transactions.
Key Responsibilities:
- Manage and coordinate daily operational activities
- Handle customer inquiries and provide exceptional service
- Collaborate with team members to achieve operational goals
- Maintain accurate records of inventory and assist in inventory control
- Handle cash transactions and ensure proper cash handling procedures are followed
Requirements:
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Strong problem-solving and analytical skills
- Ability to work well under pressure and meet deadlines
- Commitment to maintaining accurate records and ensuring compliance with company policies
What We Offer:
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A collaborative and supportive work environment
- The chance to make a real difference in the success of our organization
Operational Support Specialist
Posted today
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Job Description:
As a key member of our team, you will be responsible for monitoring PSA work orders and coordinating with technicians to ensure smooth operations. You will handle customer inquiries through email and phone in a prompt and professional manner. Additionally, you will liaise with shipping lines on operational needs and updates, and assist in managing spare part arrangements and job assignments to M&R technicians.
Required Skills and Qualifications:
- Minimum Secondary 4 or ITE (technical field preferred)
- Basic computer literacy and willingness to learn
- Ability to work well in a fast-paced environment and adapt to changing priorities
Benefits:
- High OT Pay (double on Sundays and Public Holidays)
- AWS, yearly increment, and performance bonus
Working Schedule:
- 5 to 6 days per week (depending on schedule)
- Shift timing: 7:30am - 7:30pm and 7:30pm - 7:30am (rotating)
Location:
- Pasir Panjang (PSA Terminal)
How to Apply:
Please submit your updated resume in MS Word format via the 'Apply Now' button.
Operational Support Specialist
Posted today
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We are seeking a highly skilled and detail-oriented support professional to join our team in Singapore. The ideal candidate will provide administrative and secretarial support to ensure the efficient operation of the department.
The successful candidate will be responsible for providing high-quality support to our manufacturing team, ensuring seamless day-to-day operations, and contributing to the overall success of the organization.
Operational Support Specialist
Posted today
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We are seeking a detail-oriented professional to provide administrative support in ensuring operational efficiency and effective sales processes.
This is an exciting opportunity for a motivated individual to deliver high-quality administrative services, collaborating closely with the Sales Team to drive business success.
Operational Support Specialist
Posted today
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Job Opportunity: Operational Support Specialist
Job Description:
The Operational Support Specialist will be responsible for carrying out various operational tasks as assigned by the supervisor. This includes performing packing and sorting of materials, ensuring that recyclable components are sorted and placed in designated bins.
Required Skills and Qualifications:
To excel in this role, candidates must possess a valid forklift license and have a physical fitness level that enables them to perform tasks efficiently. Additionally, they should be available to work 4 days a week from 7:30 am to 7:30 pm.
Benefits:
Candidates can expect a range of benefits including AWS, Bonus, Dental & Medical Claim, and Annual Increment.
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Operational Support Specialist
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This is an exciting opportunity to join our team at Hiap Tong Crane & Transport Pte Ltd as an Operations Assistant.
Key Responsibilities- Assist in coordinating various operational activities
- Support in managing day-to-day operations
- Collaborate with colleagues to achieve team objectives
- Degree in a relevant field or equivalent experience
- Excellent communication and problem-solving skills
- Able to work effectively in a team environment
Opportunities for professional growth and development
OthersFlexible working hours and a dynamic work environment
Operational Support Specialist
Posted today
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Job Description
The ideal candidate will play a pivotal role in supporting our operations by combining administrative and IT-related tasks.
Responsibilities:- Administrative Operations
- Manage day-to-day office activities including scheduling, documentation, and communication.
- Organize and maintain filing systems for contracts, invoices, and internal records.
- Sales and IT Administration
- Process customer orders and ensure accurate entry into internal systems.
- Prepare and manage sales order forms ensuring compliance with policies.
- Collaborate with the sales team to track order status, delivery timelines, and customer project requirements.
- Support the finance team with invoicing and reconciliation of sales transactions.
- Maintain and update CRM systems with customer and sales data.
- IT Coordination
- Act as a point of contact for customers and assist in replying to their needs and escalating it to relevant departments.
- Coordinate system maintenance and upgrades with internal departments.
- Diploma in Business Administration, Information Technology, or related field.
- Excellent communication and interpersonal skills.
- Basic understanding of IT systems and terminology, with a willingness to learn simple terms.
- Fresh graduates are welcome to apply.
- Ability to work independently and manage multiple priorities.
- Based in Singapore, near Novena.
Operational Support Professional
Posted today
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Job Description
The role of a General Worker entails maintaining the cleanliness and organization of the work environment.
Key Responsibilities:- Support equipment maintenance tasks, including handling, moving, cleaning, and painting equipment, as well as inspecting for any damage or maintenance needs.
- Perform general cleaning duties, such as sweeping, mopping, dusting, and vacuuming.
- Organize and maintain inventory of supplies and equipment.
- Adhere to safety protocols and procedures to ensure tasks are completed accurately and safely.
- Communicate effectively with team members and supervisors to coordinate tasks and responsibilities.
- Assist in other tasks as assigned by supervisors.
- Ability to follow instructions and complete tasks efficiently
- Good communication and teamwork skills
- Attention to detail and ability to identify potential safety hazards
- Physical stamina to perform manual labor tasks