934 Onboarding jobs in Singapore

Job Description

• Manage and update Prime vehicle details, including activation and deactivation of drivers, addition of new vehicles, retrieval of income statements, and housekeeping of insurance documents.
• Support the Finance team by assisting in the collation and submission of Prime payments.
• Assist in the preparation of Auto Accept and Airport Incentive reports for performance tracking and compliance purposes.
• Monitor the driver referral program, including verifying incentive eligibility and arranging payouts the following week for qualified drivers.
• Maintain and update the CRAC report, including handling enquiries related to one-day free rental, ensuring data accuracy and timely submission.
• Handle and process WICA claims for drivers, ensuring documentation and follow-up are completed in accordance with statutory requirements.
• Perform housekeeping of insurance and rental agreement data to ensure accuracy and compliance.
• Provide administrative and operational support for the Zig2School project, including coordination with drivers, schedules, and stakeholders.
• Perform counter duty on Thursdays (on a rotational basis) to support frontline operations and driver enquiries.
• Perform other related duties as assigned to support the smooth running of operations

Job Requirements

• Minimum GCE "O" or "N" level or above.
• Able to commit for 4 months
• Basic Microsoft office skillset
• Fluent in English, prefer mandarin speaking due to quite a high portion of drivers speaks mandarin
• Meticulous and good at time management

Morgan McKinley is hiring an Onboarding Lead to guide business areas in adopting Data Mesh as a core data solution. The role involves providing end-to-end onboarding support, ensuring alignment with group standards, best practices, and data models, and offering ongoing post-implementation support. The Onboarding Lead will also act as a governance liaison and collaborate with Data Mesh IT and architecture teams to deliver seamless services for new and existing tenants.

Responsibilities

• Partner with Product Manager, Developers, Producers, and Consumers to gather and align requirements.
• Support platform governance, roadmap, and reporting activities.
• Conduct business and system analysis, producing high-quality documentation (use cases, process maps, operating models, BRDs, test/migration plans).
• Perform large-scale data analysis to validate logic, identify issues, and enforce governance (e.g., data dictionaries, data visas, DSS).
• Collaborate with stakeholders to ensure alignment with group standards, best practices, and regulatory/compliance requirements.
• Identify risks, resolve conflicts, and propose continuous improvements to enhance quality and efficiency.

Qualifications

• Bachelor's degree (or equivalent).
• Proven experience as a Business Analyst within large-scale projects/programs.
• Strong background in large-scale data analysis and data governance enforcement.
• Proficiency with analysis and visualization tools (Excel, SQL, Visio, modeling techniques).
• Experience working with senior business users, product, and operations teams.
• Knowledge of Asset Management, Custody, or Fund Services industries and related business processes.
• Strong problem-solving, analytical, and interpersonal skills with ability to work under pressure.
• Strategic, detail-oriented mindset with a structured approach to analysis and delivery.

If you're ready to make an impact and have the skills we're looking for, we encourage you to apply

Interested candidates may apply through the application system or send it to sg- Shortlisted candidates will be notified.

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Morgan McKinley Pte Ltd

Koh Boon Sien

EA Licence No: 11C5502

EA Registration No. R

BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world. For more information, visit

As an Onboarding Associate, you will be responsible for reviewing account openings, conducting due diligence checks, and providing advice to various business functions. Your main objective will be to ensure compliance with internal policies and AML/KYC requirements, while also identifying opportunities for onboarding process improvement to mitigate compliance risks.

The role will support our APAC onboarding requirements and reports to the CEO/Director of Operations.

Responsibilities

• Conduct client due diligence (CDD) and enhanced due diligence (ECDD) in accordance with internal policies, procedures and regulatory guidelines;
• Conduct periodic review based on KYC/KYB CDD guidelines, ensuring timely updates and escalations where required;;
• Provide high-quality customer service by owning, monitoring, and improving customer service, handling customer inquiries, managing communications with customers throughout the entire onboarding process;
• Work closely with internal teams to ensure a cohesive approach to customer onboarding and account administration;
• Participate in internal and external training programs related to AML/CFT and other subjects that may form part of the day to day work requirements;
• Handle ad-hoc tasks assigned by the supervisor

Requirements

• Minimum bachelor's degree holder
• Minimum of 1–3 years of experience in a relevant compliance, onboarding, due diligence role, preferably within the financial services or fintech sector
• Good understanding of the Monetary Authority of Singapore (MAS) PSN02 Guidelines, Notice and related laws, directives, regulations and compliance standards
• Familiarity with emerging virtual currency regulatory frameworks in other jurisdictions is a plus
• Strong analytical, communication and documentation skills
• Proficiency in both English and Mandarin, with the ability to review and assess documents in both languages

Why Join BitGo?
Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world's financial markets.

Here are some of the benefits of working at BitGo:

• Competitive base salary, bonus, and stock options
• Computer equipment to suit your needs
• Generous paid time off
• Great colleagues and inspiring startup environment

Our client is among the most widely used apps in Singapore. They provide services such as ride services, restaurant delivery, and other logistics services.

The Job

You will be part of a fast-paced and lean team that establishes strong business relationships with the unmanaged Merchants on the app platform.

• Following up on leads to complete Merchants' onboarding application via the physical onboarding counter, or other inbound channels including email, zendesk, calls etc
• Ensuring assigned onboarding leads are completed accurately the first time and activated within SLA
• Handling Merchant queries regarding onboarding process, their applications status and follow ups for successful activation via call and emails
• Supporting in other ad-hoc duties as may be assigned from time to time

The Talent

• At least 3 months of office admin experience
• Experience in F&B industry
• Self-motivated, with high degree of initiative and drive
• Able to meet tight deadlines and produce quality work

Next Step

• Drop your resume and contact us to follow-up, or send your resume to
• Email Topic: Onboarding Officer
• Only shortlisted candidates will be contacted

Isaac Tan Yang En

EA Licence No: 91C2918

Personnel Registration No: R

Tan Yang En, Isaac

Direct Line:

EA License No: 91C2918

Personnel Registration Number: R

To support the company's merchant onboarding process and maintain accurate product/merchant listings. This role combines compliance checks (KYC) with administrative tasks (data entry, listings), ensuring merchants are verified and properly presented on our platform

Other Information

• Working Days/Hours: Monday to Friday, 9:00am – 6:00pm
• Salary Range: $2,200 – $3,000
• Location: 68 Kallang Pudding Road, SYH Logistics Building, Singapore

Responsibilities

Merchant Onboarding (KYC & Agreement)

• Collect and verify merchant documents (business registration, IDs, bank proof, etc.)
• Check validity and consistency of all submitted documents
• Conduct basic due diligence (company registry search, sanctions/PEP/adverse news screening)
• Ensure settlement bank account matches company/owner details
• Prepare merchant agreements and confirm correct signatories
• File and organize KYC records for audit and compliance purposes
• Escalate incomplete or suspicious cases to the Compliance/Manager

Listing & Administrative Support

• Prepare and upload merchant/product listings on platform or marketplace backend
• Input information such as images, descriptions, categories, and pricing accurately
• Ensure all listings follow standard formatting and posting guidelines
• Perform quality checks on posted content (e.g., spelling, images, categorization)
• Update or remove listings when merchants/products are inactive or expired
• Maintain a log of created/edited listings for reference and reporting

Requirements

• Detail-oriented with strong accuracy in handling documents and data
• Basic knowledge of KYC/AML requirements (training will be provided)
• Computer-literate (Excel/Google Sheets, online dashboards)
• Organized, reliable, and able to manage repetitive tasks efficiently
• Good communication skills for coordinating with merchants and internal teams

Responsibilities:

• Review account opening for both individual and entity.
• Conduct periodic Customer Due Diligence (CDD) reviews of existing clients, perform Enhanced Customer Due Diligence (ECDD) and ensure overall compliance with procedural standards.
• Perform screenings, including Sanctions, Politically Exposed Person (PEP) and adverse media/ negative news screening.
• Perform background screening of counterparties and employees.
• Advise and coordinate with front office on the CDD requirements by identifying gaps in the CDD documentation.
• Assist in maintenance of database for annual Foreign Account Tax Compliance Act (FATCA) and Common Reporting Standards (CRS) reporting.
• Perform continuous review and improvement of the onboarding workflow and process, as well as update the Policy & Procedure Manuals (PPM) accordingly.
• Responsible for Operations Account Management systems' projects, enhancement and automation.
• Assist in retrieval of signature via shared drive and provide support to other teams regarding updates.
• Submit invoices.
• Prepare Letter of Offer and Closure letter.

• Perform static data maintenance, inclusive of:

• Product static data, FX rate and NAV maintenance

• Mutual fund order coordination

• Daily/ monthly statements process

• Any other ad-hoc duties assigned, including monthly/ quarterly reporting.

Requirements:

• Bachelor's degree in Banking/ Finance/ Business Management. Certification in ACAMS or ICA is a plus.
• 3 - 5 years of client onboarding experience.
• Preferably 3 years of working experience in Securities Industry/Private Banking and background in corporate CDD/AML.
• Preferably with relevant experience in reviewing complex trust structure and complex fund investment.
• Able to work independently in a fast-paced and challenging environment, determine priorities and meet deadlines.
• Able to work under pressure.
• A detail-oriented person with the ability to multi-task.
• Strong communication, interpersonal and problem-solving skills.
• Strong willingness to learn, collaborate and contribute to team efforts.
• Preferably proficient in Chinese language to liaise with Chinese-speaking clients.

• Coordinate and facilitate onboarding sessions for new employees across multiple departments
• Develop and implement onboarding materials and resources to support new hires
• Collaborate with HR and department managers to ensure a smooth onboarding process
• Provide guidance and support to new employees during their initial employment period
• Monitor and evaluate the effectiveness of onboarding programs and suggest improvements

• Higher Nitec or equivalent qualification
• Strong organizational skills with the ability to manage multiple tasks simultaneously
• Excellent communication skills, both verbal and written, to interact effectively with new hires and team members
• Experience in human resources or a related field is desirable but not required
• Proficiency in Microsoft Office Suite and other relevant software applications
• Ability to work independently and as part of a team in a fast-paced environment

• Temporary contract with the possibility of permanent employment through client takeover
• Competitive salary commensurate with experience and industry standards

• Coordinate and facilitate onboarding sessions for new employees across various departments
• Develop and implement onboarding materials and resources to support new hires
• Collaborate with HR and department managers to ensure a smooth onboarding process
• Provide guidance and support to new employees during their initial employment period
• Monitor and evaluate the effectiveness of onboarding programs and suggest improvements

• Minimum qualification of Higher Nitec of any relevant courses.
• Strong organizational skills with the ability to manage multiple tasks simultaneously
• Excellent communication skills, both verbal and written, to interact effectively with new hires and team members
• Experience in human resources or a related field is preferred but not required
• Proficiency in Microsoft Office Suite and other relevant software applications
• Ability to work independently and as part of a team in a fast-paced environment

Job Description

• Manage and update Prime vehicle details, including activation and deactivation of drivers, addition of new vehicles, retrieval of income statements, and housekeeping of insurance documents.
• Support the Finance team by assisting in the collation and submission of Prime payments.
• Assist in the preparation of Auto Accept and Airport Incentive reports for performance tracking and compliance purposes.
• Monitor the driver referral program, including verifying incentive eligibility and arranging payouts the following week for qualified drivers.
• Maintain and update the CRAC report, including handling enquiries related to one-day free rental, ensuring data accuracy and timely submission.
• Handle and process WICA claims for drivers, ensuring documentation and follow-up are completed in accordance with statutory requirements.
• Perform housekeeping of insurance and rental agreement data to ensure accuracy and compliance.
• Provide administrative and operational support for the Zig2School project, including coordination with drivers, schedules, and stakeholders.
• Perform counter duty on Thursdays (on a rotational basis) to support frontline operations and driver enquiries.
• Perform other related duties as assigned to support the smooth running of operations

Job Requirements

• Minimum GCE "O" or "N" level or above.
• Able to commit for 4 months
• Basic Microsoft office skillset
• Fluent in English, prefer mandarin speaking due to quite a high portion of drivers speaks mandarin
• Meticulous and good at time management