637 Onboarding jobs in Singapore

• Good exposure in HR within the financial services industry.
• Offers great culture.

A global leader in financial services, and it is known for its expertise in investment banking, asset management, and other financial solutions, with a strong presence in the Asia-Pacific region.

• Coordinate the onboarding process for employees, ensuring compliance with company policies and procedures.
• Act as the primary point of contact for onboarding-related queries from internal teams and external candidates.
• Prepare and review documentation required for onboarding, ensuring accuracy and completeness.
• Work closely with the HR department to streamline the onboarding workflow.
• Maintain accurate records of onboarding activities within internal systems.
• Provide updates and reports on onboarding progress to relevant stakeholders.
• Assist in resolving any onboarding issues promptly and professionally.
• Ensure adherence to regulatory and company standards throughout the onboarding process.

• Has 2 years and more experience in a Human Resources or onboarding role within the financial services industry.
• Strong organisational skills and attention to detail.
• Excellent business acumen skills
• Proficiency in using HR systems and Microsoft Office Suite.
• The ability to manage multiple tasks and prioritise effectively in a fast-paced environment.
• A proactive approach to problem-solving and delivering a positive candidate experience.

This is an excellent opportunity for an organised and professional to advance their career in the financial services industry and become a part of this exciting team.

Michael Page International Pte Ltd | Registration No. N

Do you aspire to have a rewarding career where you can thrive, grow, and achieve your career aspirations? Unlock your full potential at work with TDCX, a leading global BPO company. Work with the world’s most loved brands and connect with inspiring, diverse people. Join our team and begin your journey to BeMore!
Top Reasons to work with TDCX
Attractive remuneration and great perks
Comprehensive medical, insurance, and social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive culture for you to BeMore at work
Easy-to-access location with direct public transport links
Flexible working arrangements
Coaching and mentoring from experts in your field
Join a global company, winner of hundreds of industry awards
What is your mission?
Drive the employee experience over the employee life cycle (onboarding of new hires, New Employee Onboarding program coordination, confirmation appraisal, off boarding etc.).
Update and maintain employee records in Human Resources Information Systems such as Flash.
Generate employment related letters such as Letter of Certification, Visa Application, etc.
Process local government claims (maternity claims, childcare claims etc).
Manage employee benefits policies and systems.
Generate offer letters, employment contracts, and initiate process for candidates.
Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
Who are we looking for?
Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in Human Resources, Social Sciences, Economics or Business Administration or equivalent.
Preferably with 2 years of experience handling HR administration or related roles is ideal for this position.
Ability to plan well with strong organizational skills to execute tasks efficiently.
Ability to be hands-on, pro-active, and flexible in driving process improvements.
Ability to work independently with minimum supervision.
Ability to work effectively in a team and to multi-task under pressure.
Demonstrated experience in managing end to end on-boarding and off-boarding processes for employees.
Excellent verbal and written communication skills in English and the language of the supporting market.
About TDCX
Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.
TDCX’s smart, scalable approach—driven by innovation and operational precision—positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.
Visit for more info.
Job Segment:
HRIS, BPO, Information Systems, Network, Advertising, Human Resources, Operations, Technology, Marketing
#J-18808-Ljbffr

Responsibilities:

Act as the primary liaison for institutional and VIP clients across both the TradeFi and Web3 sectors, ensuring that all client inquiries and requests are addressed promptly and professionally.

Enhance and cultivate relationships with existing clients in the APAC and Middle East regions through regular communication, proactive outreach, and a deep understanding of their unique business needs and objectives.

Collaborate with internal teams to tailor solutions that meet client requirements and deliver exceptional service.

Support the Vice President in product development initiatives, including market research, product testing, and feedback gathering to drive continuous improvement.

Assist in the daily operations of the department, coordinating cross-functional efforts to enhance efficiency and ensure the successful execution of strategic projects.

Prepare and present reports on client interactions, market trends, and performance metrics to inform decision-making and strategy formulation.

Requirements:

In-depth product knowledge gained from prior experience in cryptocurrency or banking sectors, with the ability to articulate complex concepts clearly to clients and stakeholders.

Proven client management skills, including the capacity to establish and maintain robust relationships, conduct thorough client profiling, and implement personalized account management strategies.

Proficiency in English, both written and verbal, with strong analytical and communication skills to engage effectively with clients at all levels.

A solid educational background, preferably in business, finance, or a related field.

A genuine passion for the cryptocurrency industry, demonstrated by ongoing engagement with industry developments, trends, and best practices; relevant industry experience is strongly preferred.

• Ability to work collaboratively in a fast-paced environment, demonstrating adaptability and a proactive approach to problem-solving.

• The primary objective of the Client Onboarding Officer is to deliver a seamless and consistent first service to clients.
• This role encompasses two key areas: prioritization of onboarding and coordination of the entire process (Risk, Legal, and Systems).
• To achieve an exceptional onboarding experience for clients, the team must work collectively to deliver a unified service.
• Closely collaborating with major functions and departments, this role aims to facilitate a comprehensive transversal onboarding service to WM APAC, focusing on client satisfaction.
• Responsibilities include providing feedback, escalating issues, and maintaining open communication with support functions and management.

Key Skills:

• Account Management
• Microsoft Office Proficiency
• Strategic Planning
• Compliance
• Project Management
• Effective Communication
• Consulting
• Customer Service
• Know Your Customer Expertise

Benefits:

• Award-winning company culture
• Diverse and inclusive work environment
• Opportunities for professional growth and development

This role is perfect for a proactive professional who excels in fast-paced environments.

• Onboard New Partners: Guide merchants through the setup process, from KYC checks to system integration.
• Provide Daily Support: Resolve merchant inquiries and payment-related issues efficiently.
• Manage Payments: Execute and monitor cross-border payment transactions.
• Improve Processes: Identify gaps and contribute to projects that enhance systems and workflows.
• Ensure Compliance: Conduct account reviews and maintain accurate records and documentation.

Key skills required:

• A proactive mindset and excellent problem-solving skills.
• Great communication skills and a service-oriented attitude.
• The ability to multitask and prioritize in dynamic environments.
• High attention to detail and proficiency in Microsoft Office.
• Familiarity with payment platforms or APIs will be an advantage.

AWS Cloud Platform Manager Position Overview

We are currently seeking a highly skilled and experienced AWS Cloud Platform Manager to oversee the successful onboarding of new AWS accounts and workloads into our AWS Landing Zone environment built with AWS Control Tower and aligned with CIS and AWS Foundational Security Best Practices.

Key Responsibilities:

• Manage the end-to-end onboarding process from intake to production readiness.
• Collaborate with cross-functional teams (Cloud Engineering, Security, Networking, DevOps) for seamless onboarding.
• Oversee account creation via AWS Control Tower; enforce baseline controls using Infrastructure as Code.
• Ensure network connectivity and security restrictions are applied correctly.
• Validate compliance with CIS benchmarks and AWS Foundational Security Best Practices before handover.
• Act as primary point of contact for onboarding queries; provide updates and maintain documentation.
• Drive continuous improvements, automation, and efficiency in onboarding workflows.

Qualifications:

• Minimum 5 years of experience in IT operations, cloud service delivery, or project management (AWS experience preferred).
• Strong knowledge of AWS Control Tower, AWS Organizations, IAM, networking, and security services.
• Familiarity with CIS Benchmarks, AWS Well-Architected Framework, and security best practices.
• Hands-on experience with Infrastructure-as-Code (Terraform, CloudFormation) and CI/CD tools (Jenkins, GitLab CI).
• Excellent communication skills with both technical and business stakeholders.
• AWS Certified Solutions Architect (or other relevant AWS certifications) is a plus.

What We Offer:

A dynamic and collaborative work environment with opportunities for professional growth and development.

Competitive compensation and benefits package.

Opportunity to work with cutting-edge technology and innovative solutions.

A team-oriented culture with a focus on customer satisfaction.

About Us:

We are a forward-thinking organization dedicated to delivering exceptional results and value to our customers. Our team is passionate about innovation, collaboration, and excellence.

• This position sits within the Private Wealth BCCO unit and is responsible for supporting the front office in ensuring timely and compliant onboarding of new clients. The successful candidate is expected to be well-versed in AML/CFT and CDD standards, and familiar with the documentation and regulatory requirements for Private Wealth account types. The role requires a meticulous eye for detail, strong communication skills, and the ability to manage multiple stakeholders and competing priorities.
• Review and assess onboarding documentation to ensure completeness, accuracy, and compliance with MAS regulations and internal policy standards.
• Identify and escalate any deficiencies or red flags in client KYC, source of wealth (SoW), and background information.
• Liaise with Relationship Managers (RMs) to clarify submissions and obtain supporting documentation where required.
• Provide guidance to RMs on KYC requirements and support them in meeting submission standards.
• Ensure proper risk classification based on client profile, SoW, and overall risk factors.
• Coordinate with Financial Crime Compliance (FCC) and other control functions where escalation or additional review is necessary.
• Monitor onboarding turnaround time and ensure cases are processed within SLA.
• Support internal projects and initiatives related to onboarding process enhancements, checklist updates, and policy changes.
• Ensure proper documentation and record-keeping to support audit readiness and regulatory inspections.
• Ability to work independently with minimal supervision, and collaborate effectively with both front office and control functions.

Elsa Fontanne (CEI No. R )

Email Address:

Recruitment Consultant

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

An exceptional opportunity has arisen for a Client Onboarding Associate to join a prestigious international wealth management division in Singapore on a 6-month fixed term contract.

This role is ideal for someone who thrives in a collaborative environment and is passionate about delivering outstanding client service within the financial sector. You will be part of a dedicated team that supports high-net-worth individuals and families, ensuring seamless onboarding experiences while upholding the highest standards of compliance and regulatory excellence.

• Join a globally recognised wealth management team offering tailored solutions to high-net-worth clients, with a strong focus on collaboration and support.
• Benefit from flexible working opportunities and participate in significant system upgrades, new product launches, and regulatory projects that will enhance your professional expertise.
• Be part of an inclusive workplace that values diversity, psychological safety, and continuous learning, ensuring you are supported at every stage of your journey.

What you'll do:

As a Client Onboarding Associate (6 Months Fixed Term Contract), you will play a pivotal role in supporting the seamless integration of new clients into the wealth management platform.

• Provide direct support to Relationship Managers on Know Your Customer (KYC) requirements during client onboarding and rolling reviews, occasionally meeting with prospects or clients as needed.
• Ensure strict adherence to compliance protocols, KYC processes, due diligence procedures, and anti-money laundering (AML) regulations by Relationship Managers throughout all onboarding activities.
• Act as the primary point of escalation for issues and inquiries related to client onboarding or rolling review matters, handling day-to-day business support efficiently.
• Serve as a liaison between front office sales teams and Compliance/Customer Due Diligence (CDD) teams to coordinate all requirements for client onboarding and periodic reviews.
• Develop comprehensive knowledge of financial products and evolving regulations, interpret new regulatory changes alongside compliance colleagues, and recommend relevant process improvements.
• Maintain and update internal policies, forms, and checklists for the International Wealth Management division to ensure ongoing relevancy; communicate updates regarding workflow enhancements effectively across teams.
• Support daily operations within business management functions to guarantee consistent service quality across the front office environment.
• Participate actively in key initiatives such as major system upgrades, introduction of new products, and projects related to regulatory changes impacting the business.
• Engage extensively with Financial Crime Compliance (FCC), Legal, Compliance, Operations, and Risk units as required to facilitate smooth client onboarding processes.

What you bring:

To excel as a Client Onboarding Associate (6 Months Fixed Term Contract), you bring substantial experience from similar roles within wealth management or private banking environments.

• A minimum degree from an accredited university is required for this position within the wealth management sector.
• At least five years' experience in a client onboarding function within wealth management or private banking is essential for success in this role.
• Demonstrated expertise in client onboarding processes for wealth clients including KYC procedures, due diligence checks, and AML compliance measures is necessary.
• Proven ability to communicate clearly both verbally and in writing while working effectively with internal stakeholders such as Relationship Managers as well as external clients.
• Meticulous attention to detail combined with strong organisational skills enables you to manage multiple tasks simultaneously without compromising accuracy or quality.
• A collaborative approach as an organised team player with sound understanding of financial products and services is highly valued.
• Excellent interpersonal skills are crucial for building rapport across diverse teams while ensuring sensitive information is handled appropriately at all times.
• Experience interpreting new regulations alongside compliance professionals and recommending process changes demonstrates adaptability within evolving environments.

What sets this company apart:

This organisation stands out as a global leader in financial services by consistently prioritising personalised advice tailored specifically for high-net-worth individuals and families worldwide. With nearly a century-long legacy built on disciplined entrepreneurship and considered thought leadership, it offers employees unparalleled access to industry expertise across more than 30 countries.

What's next:

If you are ready to take the next step in your career by joining an internationally respected wealth management team dedicated to excellence-this opportunity awaits you

Apply today by clicking on the link provided; we look forward to connecting with talented professionals eager to make an impact.

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd

ROC No.: E | EA Licence No.: 03C5451

EA Registration No.: R ShiHua Goh

A leading financial services organisation in Singapore is seeking an experienced Onboarding Manager for a 6-7 months contract to play a pivotal role in ensuring new clients meet the highest compliance and regulatory standards.

This opportunity offers you the chance to make a significant impact by overseeing customer due diligence, enhanced due diligence, and the entire onboarding process for individual, corporate, and institutional clients. You will be at the heart of a collaborative environment, working closely with internal teams such as Compliance, Legal, Risk Management, and Sales, as well as liaising with external stakeholders.

• Take ownership of the end-to-end onboarding process for a diverse client base, ensuring all regulatory requirements are met with precision and care.
• Collaborate across multiple departments and with external partners to deliver seamless onboarding experiences that balance compliance with outstanding client service.
• Leverage your knowledge of AML regulations and KYC best practices to drive process improvements and support ongoing policy development within a supportive team environment.

What you'll do:

As an Onboarding Manager, you will be entrusted with managing the entire lifecycle of new client onboarding from initial application through to successful account activation.

• Oversee the complete new client account opening process, including performing thorough KYC reviews and due diligence for individual, corporate, and institutional clients.
• Verify customer identification and documentation meticulously to ensure full compliance with both internal policies and external regulatory requirements.
• Conduct comprehensive risk assessments to categorise customers into appropriate risk levels based on their profiles and activities.
• Identify potential red flags such as adverse media hits or PEP status, escalating issues promptly to relevant stakeholders for further investigation.
• Ensure strict adherence to AML, CFT, and KYC regulatory requirements throughout all stages of the onboarding journey.
• Assist in reviewing and updating internal policies and procedures to reflect evolving regulatory standards and industry best practices.
• Work collaboratively with internal teams including Compliance, Legal, Risk Management, and Sales to facilitate smooth onboarding processes.
• Liaise effectively with external stakeholders when required to resolve queries or obtain additional information necessary for onboarding.
• Accurately update and maintain new client information in relevant systems such as back-office platforms or online trading platforms.
• Respond promptly to internal queries related to customer onboarding or account maintenance, always aiming for first-time accuracy.

What you bring:

To excel as an Onboarding Manager in this contract position based in Singapore's vibrant financial sector, you will bring substantial experience gained from previous roles focused on KYC/AML onboarding processes.

• Bachelor's degree in Finance, Business or a related field is preferred but not mandatory if equivalent experience is demonstrated.
• 3-4 years of hands-on experience in KYC and AML onboarding within financial services environments is essential for success in this role.
• Proven track record of leading teams effectively while managing projects that require cross-functional collaboration.
• Demonstrated proficiency using screening tools such as LexisNexis, ComplyAdvantage, Sumsub, Jumio or similar platforms for PEP checks and adverse media screening.
• Exceptional attention to detail with a strong focus on accuracy, completeness and thoroughness across all tasks undertaken.
• Excellent verbal and written communication skills enabling clear presentation of information to diverse audiences including senior stakeholders.
• Collaborative mindset with proven ability to work dependably across multiple teams and departments towards shared goals.
• Capacity to manage high processing volumes efficiently while consistently meeting agreed service level agreements (SLAs).
• Basic understanding of stockbroking back-office operations would be advantageous but is not essential for consideration.
• Proactive approach towards identifying gaps or opportunities for improvement within existing processes coupled with effective communication skills when liaising with business analysts or development teams.

What sets this company apart:

This organisation stands out as a trusted leader within Singapore's financial services landscape by placing equal emphasis on regulatory excellence and customer satisfaction. Above all else this employer fosters an inclusive culture built on mutual respect where contributions are recognised openly-a place where your efforts truly make a difference both inside the office walls and out in the wider community.

What's next:

If you are ready to take on this rewarding challenge supporting one of Singapore's premier financial organisations during a crucial period-apply now

Apply today by clicking on the link provided; we look forward to connecting with talented professionals who share our passion for excellence.

Do note that we will only be in touch if your application is shortlisted.

Robert Walters (Singapore) Pte Ltd

ROC No.: E | EA Licence No.: 03C5451

EA Registration No.: R ShiHua Goh