923 On Site Technical Support jobs in Singapore

Overview

Join to apply for the User Support - On-site Technical Support (Bahasa speaker) - Singapore role at Bloomberg .

Our On-Site Support (BOS) teams provide 24/7 on-site technical solutions to Bloomberg’s internal and external customers. We support Bloomberg’s technology environment in more than 75 countries, helping customers access the information and tools they need in a dynamic, technology-focused setting.

• Flexibly support internal and external customer technical needs to resolution
• Troubleshoot technical issues (desktop, network connectivity, etc.) both onsite and remotely
• Deliver an extraordinary level of customer service under pressure, while maintaining focus on solving the issue
• Accurately detail fixing steps and resolutions using our proprietary ticketing system

• 5+ years IT support experience at a large enterprise, with demonstrated experience in PC hardware/software and networking (Windows OS, LAN/WAN, TCP/IP, routers, etc.)
• Demonstrated experience coordinating technical projects or installations, including office moves, equipment roll-outs, or upgrade deployments
• Business proficiency (written and verbal) in English and Bahasa Indonesia or Bahasa Melayu to manage clients (including clients in Indonesian and Malaysian markets)
• Excellent interpersonal and customer-facing skills
• Demonstrated continuous career growth within an organisation
• Bachelor's degree or degree-equivalent qualifications
• Willingness to travel to customer sites to provide onsite support as needed
• Flexible coverage schedule to accommodate occasional evening, weekend work (time off in lieu)

• Programming knowledge

We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Overview
Join to apply for the
User Support - On-site Technical Support (Bahasa speaker) - Singapore
role at
Bloomberg .
Our On-Site Support (BOS) teams provide 24/7 on-site technical solutions to Bloomberg’s internal and external customers. We support Bloomberg’s technology environment in more than 75 countries, helping customers access the information and tools they need in a dynamic, technology-focused setting.
Responsibilities
Flexibly support internal and external customer technical needs to resolution
Troubleshoot technical issues (desktop, network connectivity, etc.) both onsite and remotely
Deliver an extraordinary level of customer service under pressure, while maintaining focus on solving the issue
Accurately detail fixing steps and resolutions using our proprietary ticketing system
Qualifications
5+ years IT support experience at a large enterprise, with demonstrated experience in PC hardware/software and networking (Windows OS, LAN/WAN, TCP/IP, routers, etc.)
Demonstrated experience coordinating technical projects or installations, including office moves, equipment roll-outs, or upgrade deployments
Business proficiency (written and verbal) in English and Bahasa Indonesia or Bahasa Melayu to manage clients (including clients in Indonesian and Malaysian markets)
Excellent interpersonal and customer-facing skills
Demonstrated continuous career growth within an organisation
Bachelor's degree or degree-equivalent qualifications
Willingness to travel to customer sites to provide onsite support as needed
Flexible coverage schedule to accommodate occasional evening, weekend work (time off in lieu)
Nice to Have
Programming knowledge
Why Bloomberg?
We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.
#J-18808-Ljbffr

Location
Business Area
Sales and Client Service
Ref #

Description & Requirements
Bloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community. And, to ensure the best experience for our 26,000+ employees across more than 150 locations around the world, we provide the spaces and systems that allow our teams to work together with agility, productivity and collaboration, no matter where they are.
Our Bloomberg On-Site Support (BOS) teams work with urgency to provide 24/7 on-site technical solutions to Bloomberg’s internal and external customers in more than 75 countries. Our customers rely on our technology and the support that we provide to be able to do their jobs in a dynamic, demanding, technology-focused environment. The team are all highly skilled specialists who are able to assist with all Bloomberg hardware (PCs, biometric devices, routers), software and networking infrastructure. We are a one-stop shop of on-site support and do not leave until the job is done.
What’s the role?
You operate as a Technical Support Associate when you are on-site and make valuable contributions to our customers because of your expertise within Bloomberg working closely with other Enterprise Technology teams. You pride yourself in offering top-notch customer solution-focused service by being able to understand and pre-empt needs as well as deliver personal, on-the-ground value, and assistance spotting gaps and implementing changes. You are the calm voice and cool head in a fast-paced environment, but you understand urgency, work hard, have commercial acumen and are customer service driven. Our customers internally and externally count on you daily. Our team is tight, but our culture is wide open, just like our spaces. We challenge and support each other.
We'll trust you to:
Flexibly support internal and external customer technical needs to resolution
Troubleshoot technical issues (desktop, network connectivity, etc.) both in the customer’s environment (onsite) as well as remotely
Deliver an extraordinary level of customer service under pressure, whilst maintaining focus on solving the issue
Accurately detail fixing steps and resolutions using our proprietary ticketing system
You'll need to have:
5+ years IT support experience at a large enterprise, with demonstrated experience in PC hardware/software and networking (Windows OS, LAN/WAN, TCP/IP, routers, etc.).
Demonstrated experience coordinating technical projects or installations, including office moves, equipment roll-outs, or upgrade deployments.
Strong written and verbal communication skills in English and Bahasa Indonesian or Bahasa Melayu (Malay).
Excellent interpersonal and customer-facing skill
Demonstrated continuous career growth within an organisation
Willingness to travel to customer sites to provide onsite support as needed
Flexible coverage schedule to accommodate occasional evening, weekend work (time off in lieu)
We'd love to see:
Programming knowledge
If this sounds like you:
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at Bloomberg’s professional site:
Why Bloomberg?
We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.
Learn more about our office and benefits:
What motivated me to accept an offer in Bloomberg is a mix of things. Being .
#J-18808-Ljbffr

Bloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community. And, to ensure the best experience for our 26,000+ employees across more than 150 locations around the world, we provide the spaces and systems that allow our teams to work together with agility, productivity and collaboration, no matter where they are.

Our Bloomberg On-Site Support (BOS) teams work with urgency to provide 24/7 on-site technical solutions to Bloomberg’s internal and external customers in more than 75 countries. Our customers rely on our technology and the support that we provide to be able to do their jobs in a dynamic, demanding, technology-focused environment. The team are all highly skilled specialists who are able to assist with all Bloomberg hardware (PCs, biometric devices, routers), software and networking infrastructure. We are a one-stop shop of on-site support and do not leave until the job is done.

What’s the role?

You operate as a Technical Support Associate when you are on-site and make valuable contributions to our customers because of your expertise within Bloomberg working closely with other Enterprise Technology teams. You pride yourself in offering top-notch customer solution-focused service by being able to understand and pre-empt needs as well as deliver personal, on-the-ground value, and assistance spotting gaps and implementing changes. You are the calm voice and cool head in a fast-paced environment, but you understand urgency, work hard, have commercial acumen and are customer service driven. Our customers internally and externally count on you daily. Our team is tight, but our culture is wide open, just like our spaces. We challenge and support each other.

We'll trust you to:

• Flexibly support internal and external customer technical needs to resolution
• Troubleshoot technical issues (desktop, network connectivity, etc.) both in the customer’s environment (onsite) as well as remotely
• Deliver an extraordinary level of customer service under pressure, whilst maintaining focus on solving the issue
• Accurately detail fixing steps and resolutions using our proprietary ticketing system

You'll need to have:

• 5+ years IT support experience at a large enterprise, with demonstrated experience in PC hardware/software and networking (Windows OS, LAN/WAN, TCP/IP, routers, etc.).
• Demonstrated experience coordinating technical projects or installations, including office moves, equipment roll-outs, or upgrade deployments.
• Business proficiency (written and verbal) in English and Bahasa Indonesia or Bahasa Melayu (Malay) to manage clients (including clients in Indonesian and Malaysian markets)
• Excellent interpersonal and customer-facing skill
• Demonstrated continuous career growth within an organisation
• Bachelor's degree or degree-equivalent qualifications
• Willingness to travel to customer sites to provide onsite support as needed
• Flexible coverage schedule to accommodate occasional evening, weekend work (time off in lieu)

We'd love to see:

• Programming knowledge

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this:

Why Bloomberg?

We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:

Singapore |

Job Summary

Yuka is seeking a dedicated IT Helpdesk to join our dynamic team in Singapore. Here, you will play a crucial role in providing high-quality first level IT support to the customers and fostering a culture of collaboration, transparency, and accountability.

We are offering a 2-year renewable contract based on satisfactory performance and strong performers may be converted to Permanent staff.

• User Support & Incident Handling
  • Provide first-level IT support via phone, email, and chat.
  • Log, categorize, and prioritize incidents and service requests using ServiceNow.
  • Perform initial diagnosis and resolve or escalate issues according to ITIL processes.
  • Monitor ticket queues and ensure timely resolution in line with SLAs.
  • Maintain clear communication with users throughout the support lifecycle.
• Knowledge & Documentation
  • Update and maintain internal knowledge base articles.
  • Document troubleshooting steps and resolutions for future reference.
  • Contribute to continuous improvement of support documentation and workflows.
• IT Provisioning & Access Management
  • Install and configure software and basic hardware.
  • Set up network access, printers, and shared resources.
  • Manage user permissions and license allocations.
  • Ensure compliance with internal security and access policies.
• Collaboration & Process Improvement
  • Work closely with other IT teams to resolve complex issues.
  • Participate in service improvement initiatives and feedback loops.
  • Support audits and reporting related to ITIL processes and SLA metrics.

• Diploma in any relevant field.
• Minimum 1 year of experience as IT Help Desk/IT Support or with working IT knowledge supporting global teams are welcome to apply.
• ITIL Foundation certification is advantageous.
• Can maintain and update knowledge-based articles.
• Ensure compliance with SLAs and ITIL processes (Incident, Request, Problem Management and etc).
• Collaborate with other IT teams to ensure seamless service delivery.
• Proficient in PC operating skills on MS Windows (Outlook, Word, Excel, internal application software and etc) and iPad on iOS.
• Can perform business tasks in English (reading, writing, speaking).
• Can communicate effectively with Chinese-speaking stakeholders in Mandarin is a plus.

• Location : TUAS SOUTH
• Work Hours : Monday to Friday, 8AM to 5PM
• Environment : Collaborative and inclusive workplace with opportunities for professional development
• Salary : Competitive monthly salary based on experience and qualifications

Interested applicants please submit your application with your expected salary and notice period to be considered for the role.

We regret that only shortlisted candidates will be notified.

Job Summary

Yuka is seeking a dedicated IT Helpdesk to join our dynamic team in Singapore. Here, you will play a crucial role in providing high-quality first level IT support to the customers and fostering a culture of collaboration, transparency, and accountability.

We are offering a 2-year renewable contract based on satisfactory performance and strong performers may be converted to Permanent staff.

Job Responsibilities

• User Support & Incident Handling

• Provide first-level IT support via phone, email, and chat.

• Log, categorize, and prioritize incidents and service requests using ServiceNow.
• Perform initial diagnosis and resolve or escalate issues according to ITIL processes.
• Monitor ticket queues and ensure timely resolution in line with SLAs.

• Maintain clear communication with users throughout the support lifecycle.

• Knowledge & Documentation

• Update and maintain internal knowledge base articles.

• Document troubleshooting steps and resolutions for future reference.

• Contribute to continuous improvement of support documentation and workflows.

• IT Provisioning & Access Management

• Install and configure software and basic hardware.

• Set up network access, printers, and shared resources.
• Manage user permissions and license allocations.

• Ensure compliance with internal security and access policies.

• Collaboration & Process Improvement

• Work closely with other IT teams to resolve complex issues.

• Participate in service improvement initiatives and feedback loops.
  Support audits and reporting related to ITIL processes and SLA metrics.

Job Requirements

• Diploma in any relevant field.
• Minimum 1 year of experience as IT Help Desk/IT Support or with working IT knowledge supporting global teams are welcome to apply.
• ITIL Foundation certification is advantageous.
• Can maintain and update knowledge-based articles.
• Ensure compliance with SLAs and ITIL processes (Incident, Request, Problem Management and etc).
• Collaborate with other IT teams to ensure seamless service delivery.
• Proficient in PC operating skills on MS Windows (Outlook, Word, Excel, internal application software and etc) and iPad on iOS.
• Can perform business tasks in English (reading, writing, speaking).
• Can communicate effectively with Chinese-speaking stakeholders in Mandarin is a plus.

Working Conditions

• Location : TUAS SOUTH

• Work Hours : Monday to Friday, 8AM to 5PM

• Environment : Collaborative and inclusive workplace with opportunities for professional development

• Salary : Competitive monthly salary based on experience and qualifications

Interested applicants please submit your application with your expected salary and notice period to be considered for the role.

We regret that only shortlisted candidates will be notified.

Job Description:

User Support & Incident Handling:

• Provide first-level IT support via phone, email, and chat.
• Log, categorize, and prioritize incidents and service requests using ServiceNow.
• Perform initial diagnosis and resolve or escalate issues according to ITIL processes.
• Monitor ticket queues and ensure timely resolution in line with SLAs.
• Maintain clear communication with users throughout the support lifecycle.

Knowledge & Documentation:

• Update and maintain internal knowledge base articles.
• Document troubleshooting steps and resolutions for future reference.
• Contribute to continuous improvement of support documentation and workflows.

IT Provisioning & Access Management:

• Install and configure software and basic hardware.
• Set up network access, printers, and shared resources.
• Manage user permissions and license allocations.
• Ensure compliance with internal security and access policies.

Collaboration & Process Improvement:

• Work closely with other IT teams to resolve complex issues.
• Participate in service improvement initiatives and feedback loops.
• Support audits and reporting related to ITIL processes and SLA metrics.

Requirements:

• Bachelor's degree in any relevant field.
• Minimum 1 year of experience in IT Help Desk or IT Support.
• Maintain and update knowledge base articles.
• Ensure compliance with SLAs and ITIL processes (Incident, Request, Problem Management).
• Collaborate with other IT teams to ensure seamless service delivery
• Proficient in PC operating skills on windows (outlook, word, excel, internal application software and etc) and iPad on iOS.

Preferred Skills and Experience:

• ITIL Foundation certification.
• Experience working on multinational projects or in global teams.

Job Overview:

As an IT Service Desk Engineer, your primary responsibility is to provide remote IT support to end user through phone calls, email, or live chat whenever end users encounter any IT-related issues

Responsibilities:

• To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight.
• Be available to take calls.
• Prompt response to queries via voicemail / email / fax.
• Accurate assessment/ resolution of problems.
• Provide first level support to troubleshoot and solve technical problems.
• Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, LAN, centralized infrastructure, Wide Area Network, and voice services related service requests.
• Coordination for employee user account administration, activation, changes, and terminations.
• Receive and answer all users' IT service request calls.

Requirements:

• Good command in English to liaise with different entities
• Candidate must possess at least NITEC/Higher NITEC and above
• IT savvy / Basic Understanding of IT

Details:

• Entry Level, No Experience Required
• On Job Training Provided
• Insurance & Medical covered

Job Description & Requirements

Responsibilities

Day-to-day installation and maintenance of services, within compliance to the safety regulations

isual checks on network devices, power cable, UTP, fibre for any physical damages and checking for fibre losses

ghting mast maintenance – to facilitate the lowering of lighting mast together with other counterparts

O te power maintenance – checks on cables for loose ends and make sure equipment are powered after any power maintenance.

i ling Works including terminating of low voltage single phase electrical power (ceeforms) cables, fiber optic cable and structure cabling related which closely related to data centre operations across

pervise and escort contractors to facilitate replacement of hardware/ equipment i.e. network switches and servers.

volve in relocation/ redeployment/ movement of hardware/equipment i.e. network switches and servers from premise to premise

Basic network and PC troubleshooting

Job Type: Full-time

Pay: $2, $2,800.00 per month