660 Offshore Technician jobs in Singapore
Technical Support
Posted 1 day ago
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Job Description
Overview
We're Hiring: Technical Support! We are seeking a dedicated and knowledgeable Technical Support professional to provide exceptional customer service and technical assistance to our clients. The ideal candidate will have strong problem-solving skills, technical expertise, and the ability to communicate complex solutions in a clear and friendly manner.
Location: Singapore, Singapore
Work Mode: Work From Office
Role: Technical Support
What You'll Do- Troubleshoot and resolve technical issues via phone, email, and chat
- Document customer interactions and maintain detailed case records
- Collaborate with development teams to escalate complex issues
- Create and update technical documentation and knowledge base articles
- Provide timely responses to customer inquiries and support tickets
- Meet performance metrics for resolution time and customer satisfaction
- Strong technical aptitude and problem-solving abilities
- Excellent verbal and written communication skills
- Experience with help desk software and ticketing systems
- Customer-focused mindset with patience and empathy
- Ability to work independently and manage multiple priorities
- Basic knowledge of networking, software, and hardware concepts
- Entry level
- Full-time
- Other
- IT Services and IT Consulting
TECHNICAL SUPPORT
Posted 27 days ago
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Job Description
Job Description
- Involve in servicing and maintenance works, aftersales support
- Project scheduling and coordination
- Project testing and commissioning
- Conduct training to customers
- Provide assistance and support to Technical Manager
Requirements
- ITE Nitec / Higher Nitec or Polytechnic Diploma in Electrical, Electronics, Mechanical or other related Engineering field
- No working experience are welcome, on the job training provided
- Highly motivated individuals with willing to learn attitude
- Autocad drafting skills preferred but not mandatory
- Basic electrical, electronics knowledge
- Opportunities for overseas work trips and training trips
Highlights
- 5 day work week
- Performance Bonus & Annual Healthy Lifestyle Incentive
- Opportunities for career advancement in a specialised market
Technical Support
Posted today
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Job Description
- Act as a subject matter expert in both technical support and product management within the Regional Sales Office (RSO) and National Sales Office (NSO).
- Responsible for resolving technical issues and proactively identifying and mitigating potential risks.
- Conduct comprehensive technical training sessions for internal staff and external customers to enhance product knowledge and competencies specific to the assigned product range.
- Work closely with Product Management to define and provide feedback to support development of appropriate product range in the region.
- Collaborate with NSO Product Managers to support the planning and reviewing of customer-specific solutions in tendering processes for large-scale projects.
- Diploma / Degree in a technical or engineering-related discipline.
- Proven experience in a technical role, including the ability to produce clear and professional technical documentation.
- Experience in the Video Systems industry preferred.
- Good understanding of the market landscape, including competitor products and industry trends.
- Proficient in English, with good communication skills for engaging stakeholders at all levels, both internally and externally.
- Customer-focused mindset with a service-oriented approach.
Technical Support
Posted today
Job Viewed
Job Description
* Manage installation, configuration, testing, and operations of client platforms.
* Troubleshoot and resolve client platform-related incidents; provide temporary and/or permanent fixes.
* Handle service requests and provide timely status updates to relevant stakeholders.
* Monitor and document system configurations, ensuring compliance with agreed service levels.
* Participate in client platform implementation and upgrade projects.
* Conduct research and evaluation of new client platform tools.
* Provide systems-related technical advice to customers or project teams.
* Manage client platform systems, including changes via the formal change request process.
* Prepare and deliver regular status and performance reports.
* Perform pre-sales support tasks related to client platforms.
* Gather and analyze infrastructure requirements to support business/application needs.
* Establish and maintain facility management standards and best practices.
Mandatory Skills
* Strong knowledge of Windows 10.
Preferred Skills
* Familiarity with Windows 11.
Other Requirements
* Standby Duty: Required (24 x 7).
* Shift Work: Not required.
Technical Support
Posted today
Job Viewed
Job Description
Job Description:
- Act as a subject matter expert in both technical support and product management within the Regional Sales Office (RSO) and National Sales Office (NSO).
- Responsible for resolving technical issues and proactively identifying and mitigating potential risks.
- Conduct comprehensive technical training sessions for internal staff and external customers to enhance product knowledge and competencies specific to the assigned product range.
- Work closely with Product Management to define and provide feedback to support development of appropriate product range in the region.
- Collaborate with NSO Product Managers to support the planning and reviewing of customer-specific solutions in tendering processes for large-scale projects.
Job Requirements:
- Diploma / Degree in a technical or engineering-related discipline.
- Proven experience in a technical role, including the ability to produce clear and professional technical documentation.
- Experience in the Video Systems industry preferred.
- Good understanding of the market landscape, including competitor products and industry trends.
- Proficient in English, with good communication skills for engaging stakeholders at all levels, both internally and externally.
- Customer-focused mindset with a service-oriented approach.
Product Knowledge
Technical Documentation
Teaching
Group Training
Customerfocused
Product Management
Technical Training
Good Communication Skills
Learning Management
Instructional Design
Tendering
Facilitation
Technical Support
Training Delivery
Technical Support
Posted today
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Job Description
Typical Duties:
- Assist in configuring, installing and supporting your product suite and associated interfaces when required.
- Work with customers to ensure contractual service expectations is exceeded.
- Responsible for the entry, tracking and management of all incoming support calls.
- Provide end-user training, QA and testing.
- Be familiar with and adhere to the latest training and installation standards and procedures.
- Take initiative to learn and familiarise yourself with new releases as they become available. Where applicable, liaise with subject matter experts in the regional office on client requests for product enhancements.
- Where applicable, work directly with the development team to implement new solutions to the customers.
- Provide pre-sales support to regional business partners, where necessary.
- Required availability 24/7 for specific topics or urgencies on rotational basis.
- Some travel to Asia Pacific region may be required.
Skill Requirements:
- Adept with Windows 2022 Operating System, Windows 11 and Microsoft SQL Server is highly regarded
- Customer focused; with a service mindset to work with clients with clarity, responsiveness and expertise, resulting in a high rate of client satisfaction and retention.
- Excellent interpersonal and communication skills (written, verbal/presentation).
- Self-driven individual with problem solving skills and self-direction. Able to react quickly and thrive in a dynamic and ambiguous environment.
- Strong organisation skills with an attention to details.
- Basic working knowledge of networks, PCs and troubleshooting installation issues is highly regarded.
- Language Requirements:
- English (Written and Spoken)
- Asian Languages (Business Proficiency)
- Minimum Diploma in Information Technology or related disciplines.
- Personnel with no relevant experience are welcome to apply.
Troubleshooting
installations
Quality Control
End User Training
Customer Support
Information Technology
Analysis
Microsoft SQL Server
SQL
Work with customers
Communication Skills
Customer Satisfaction
Microsoft Power BI
Training
Customer Service
Initiative
Power BI
standard procedures
Management
Technical Support
Technical Support
Posted today
Job Viewed
Job Description
Key Responsibilities
* Manage installation, configuration, testing, and operations of client platforms.
* Troubleshoot and resolve client platform-related incidents; provide temporary and/or permanent fixes.
* Handle service requests and provide timely status updates to relevant stakeholders.
* Monitor and document system configurations, ensuring compliance with agreed service levels.
* Participate in client platform implementation and upgrade projects.
* Conduct research and evaluation of new client platform tools.
* Provide systems-related technical advice to customers or project teams.
* Manage client platform systems, including changes via the formal change request process.
* Prepare and deliver regular status and performance reports.
* Perform pre-sales support tasks related to client platforms.
* Gather and analyze infrastructure requirements to support business/application needs.
* Establish and maintain facility management standards and best practices.
Mandatory Skills
* Strong knowledge of Windows 10.
Preferred Skills
* Familiarity with Windows 11.
Other Requirements
* Standby Duty: Required (24 x 7).
* Shift Work: Not required.
Tell employers what skills you haveTroubleshooting
Windows 10
Oracle
Hardware
Customer Support
Presales
Information Technology
SQL
Compliance
Networking
Windows
Communication Skills
Java
Customer Service
Linux
Technical Support
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Technical Support
Posted today
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Responsibilities:
To manage the technology ticketing impacting bank client's group businesses across all subsidiaries and 19 countries and territories in Asia Pacific, Europe and North America.
The Helpdesk contract agent will work directly with end users, IT support staff and vendors to ensure timely ticketing of the issues reports and requests being made.
Requirements: ducation:
achelor's degree in business, Computer Science, or related discipline required.
andidates with 3-4 years of experience in working with IT Helpdesk roles.
roficient with MS Office products, knows a bit about IT Services such as desktop, software and able to do Excel reporting.
luent in English and can manage calls easily.
andidate will work with Helpdesk and perform varied tasks such as attending user calls, user emails, raising tickets in Remedy
Essential:
xperience: 4-5 years managing complex IT queries and requests in a matrix environment or Operational Line experience is preferred.
bove average and exceptional written and oral communication skills
Key Domain/ Technical Skills:
nderstanding of one or more of the following disciplines is required: Open Systems, Mainframe, Storage, Network, Web/Application/Middleware services, Service Management functions, or Application Development.
TIL Foundation certification is preferred.
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About us: D L Resources Pte Ltd is a leading provider of IT Professional Services & Banking outsourced staffing solutions, serving a diverse portfolio of clients across various industries including Financial Services Institutions, Banks & MNCs.
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Interested candidates may reach out directly to our recruiters (Edwin: +65 8 8 3 3 0 1 9 2 | EA License No: 24C2333 | EA Personnel No: R )
Tell employers what skills you haveIT Service Management
IT Helpdesk
Service Management
Active Directory
Oracle WebLogic Server
Mainframe
BMC Remedy
IT End User Computing
Unix
JBoss
Information Technology
Middleware
Banking
Excel
ITIL
Remedy Ticketing System
Professional Services
Apache
Linux
Technical Support
Technical Support
Posted today
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Job Description
We're Hiring: Technical Support / Senior Technical Support
- Located in West (on-site at Tuas)
- Monday–Friday, 8:30 AM - 5:30 PM
- Attractive Basic + OT
What you'll do:
- Perform comprehensive maintenance, repair, and overhaul work on commercial/heavy vehicles and electric vehicles (EV)
- Deliver exceptional workmanship while minimizing turnaround time for scheduled repairs and inspections
- Meet workshop service standards and complete all work according to job orders
- Diagnose and repair complex electrical issues on commercial and specialized vehicles
- Utilize diagnostic tools to troubleshoot electrical and technical problems effectively
- Report unusual repair problems to supervisors with detailed parts recommendations
- Maintain strict safety protocols and workshop organization standards
- Complete accurate work orders for every vehicle and unit serviced
What We're Looking For:
- Class 3 licence.
- NTC 2 or NITEC 2 in Automotive Technology (or equivalent).
- 2–3 years' experience in automotive repair and service (commercial/heavy vehicles and/or EV exposure ideal).
- Able to read and understand electrical schematic diagrams.
- Hands-on experience with electrical and electronic components.
- Able to diagnose and repair electrical issues on commercial/specialised vehicles.
- Proficient with diagnostic tools for electrical/technical troubleshooting.
- Understand the functionality and integration of key electrical components.
- MS Office (Excel) for basic reporting and records.
How you'll succeed:
- Deliver accurate diagnostics and first-time-fix outcomes with proper documentation.
- Communicate proactively with supervisors on risks, parts needs, and repair timelines.
Ready to electrify your automotive career? Join our progressive workshop where traditional expertise meets tomorrow's EV technology.
APPLY NOW - Submit your resume today and become part of the future of automotive repair. Your electrical diagnostic skills combined with our EV focus will accelerate your career to new heights
ANTARES MANAGEMENT SERVICES PTE. LTD. (25C3031)
K
Tell employers what skills you haveOverhaul
Troubleshooting
Hardware
Customer Support
Electrical
Automotive Repair
Vehicles
MS Office
SQL
Networking
Windows
Communication Skills
Excel
Automotive Technology
Technical Support
Technical Support
Posted today
Job Viewed
Job Description
Thriving the CONVERGINT Way
Convergint is a leading global systems integrator dedicated to achieving service excellence. Our collaborative approach with partners and manufacturers enables us to provide a wide array of solutions to enterprise customers. What sets us apart is our unique culture, which is shaped by our unwavering commitment to our Values and Beliefs. This culture drives us to become the premier service provider for our valued customers, solidifying our position in the industry.
Discovering the role
The position of Technical Support is responsible for presales support to our sales team. Maintaining a high level of customer satisfaction.
Main Responsibilities:
- Provide technical consultation, system design and system solutions for all sales/SAM for SEA projects.
- Pre-sales activities support including site survey, client meeting, technical presentation, system demo, etc.
- Project management, testing, commissioning and troubleshooting
Quotation & Configuration Check
- Ensure all the system configuration and quotes are accurate for SEA region.
- Provide technical training for SEA sales team and technical team.
- Provide after sales technical support (project/CS) if any PM/engineer needs help.
- Provide T&C support for SEA projects.
On site client training
- Ensure quality of Convergint services following company standards and policies strictly, to deliver prompt and efficient response to all service requests within assigned region.
- Prepare customer training materials and deliver professional customer training.
- Attend internal training, improve skills.
Requirements
- Min 5 years or above related working experience in security, electronic or small electronic system design, technical training, pre-sales technical presentation, preferably in a multinational environment.
- Basic IT knowledge in security hardware, network and database.
- Familiar with security access control system, CCTV and alarm system products / systems is an advantage.
- Candidates with technical presales background will be an advantage.
- Good communication and coordination skills.
- Client service oriented and quick learner.
Troubleshooting
Hardware
Technical Presales
Presales
Technical Presentation
Access Control
CCTV
System Design
Technical Training
Project Management
Revolution
Technical Presentations
Customer Satisfaction
Service Excellence
Pricing
Commissioning
Technical Support