539 Office Supervisor jobs in Singapore

The Duty Manager is a vital role that ensures the seamless operation of our hotel's front office on a day-to-day basis. Key responsibilities include:

• Welcoming guests and visitors in a friendly, professional manner.
• Ensuring that all guests receive prompt attention and personal recognition, resolving related problems effectively.
• Executing duties in line with Hotel Safety and Emergency procedures.
• Fostering team synergy to drive results and achieve goals.
• Performing check-in and check-out procedures using the property management system, adhering to guidelines.
• Collaborating closely with other operating departments to enhance results and guest satisfaction.

Additional duties include verifying daily correspondence of arrivals, managing rooms and room type availability, supporting the guest experience team, conducting pre-shift briefings, providing consistent guest recognition, and maintaining thorough knowledge of room rates and packages.

Key qualifications for this role include:

• Service-oriented mindset with an emphasis on detail.
• Ability to work effectively within a team environment.
• Self-motivated, energetic, and friendly personality traits.
• Excellent reading, writing, and oral communication skills in English; additional language skills are advantageous.
• Williness to work varied shifts.
• Minimum hotel background in rooms division; supervisory-level experience is required.

An exciting opportunity has arrived at The Garcha Group, Singapore's luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world's largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers' Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the "Global Learning + Development" tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Job Description & Responsibilities:

• Processing guest check-ins and room assignments following hotel's rate structures, discounts, sell/upsell strategies and accommodate to special requests whenever possible
• To provide assistance when required for luggage's, safety box, additional guest room keys, transportation etc.
• Collect payment in compliance with cash handling, credit card processing and accounting policies and procedures
• Answer enquiries about hotel services, in house events, directions, attractions etc
• Pre-register, block reservations and as appropriate, take same day and future reservations as well as to follow P&P for room cancellations
• Perform night audits during midnight shift and prepare necessary reports
• Handle any loyalty membership "Bonvoy" related enquiries, including adequate management of "Preferred", "Gold" and "Platinum" members
• To always be on time and at work when scheduled, in proper grooming and uniform
• To always remain professional with positive attitude and actions when communicating with guest and associates
• Any other duties / task as requested by management

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 2 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate
• Preferably Junior Executive specialized in Hotel Management/ Tourism Services or equivalent

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Job Description & Responsibilities:

• Processing guest check-ins and room assignments following hotel’s rate structures, discounts, sell/upsell strategies and accommodate to special requests whenever possible
• To provide assistance when required for luggage’s, safety box, additional guest room keys, transportation etc.
• Collect payment in compliance with cash handling, credit card processing and accounting policies and procedures
• Answer enquiries about hotel services, in house events, directions, attractions etc
• Pre-register, block reservations and as appropriate, take same day and future reservations as well as to follow P&P for room cancellations
• Perform night audits during midnight shift and prepare necessary reports
• Handle any loyalty membership “Bonvoy” related enquiries, including adequate management of “Preferred”, “Gold” and “Platinum” members
• To always be on time and at work when scheduled, in proper grooming and uniform
• To always remain professional with positive attitude and actions when communicating with guest and associates
• Any other duties / task as requested by management

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 2 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate
• Preferably Junior Executive specialized in Hotel Management/ Tourism Services or equivalent

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

Job Description & Responsibilities:

• Processing guest check-ins and room assignments following hotel’s rate structures, discounts, sell/upsell strategies and accommodate to special requests whenever possible
• To provide assistance when required for luggage’s, safety box, additional guest room keys, transportation etc.
• Collect payment in compliance with cash handling, credit card processing and accounting policies and procedures
• Answer enquiries about hotel services, in house events, directions, attractions etc
• Pre-register, block reservations and as appropriate, take same day and future reservations as well as to follow P&P for room cancellations
• Perform night audits during midnight shift and prepare necessary reports
• Handle any loyalty membership “Bonvoy” related enquiries, including adequate management of “Preferred”, “Gold” and “Platinum” members
• To always be on time and at work when scheduled, in proper grooming and uniform
• To always remain professional with positive attitude and actions when communicating with guest and associates
• Any other duties / task as requested by management

Other Requirements

• Candidate must possess at least Professional Certificate/NITEC in any field
• Required language(s): English, preferable one other spoken language
• At least 2 year(s) of working experience in a related field
• Required skills(s): Opera, Marriott, Hotel, Diligent, trustworthy, articulate
• Preferably Junior Executive specialized in Hotel Management/ Tourism Services or equivalent

Main Duties and Responsibilities

The Front Office Supervisor is responsible for overseeing daily front desk operations to ensure the highest standards of guest service are consistently delivered. This role assists in supervising Front Office Host, managing guest check-in and check-out processes, handling guest requests and complaints, and maintaining smooth front office functions.

Key Responsibilities

• Supervise and support front desk staff to ensure efficient, courteous, and professional service to guests at all times.
• Manage the check-in/check-out process, room assignments, and special guest requests.
• Act as the point of contact for guest concerns or complaints, resolving issues promptly and professionally.
• Ensure the front office team adheres to policies, procedures, and service standards.
• Coordinate closely with Housekeeping and Engineering to ensure room readiness and issue resolution.
• Handle and assist with room inventory management as needed.
• Maintain the appearance and cleanliness of the front desk area.
• Assist in scheduling front desk shifts and managing staffing levels based on business needs.

Job Requirements

• Minimum 2-4 years of experience in a front desk or guest services role, preferably in a hotel setting.
• Prior supervisory experience is preferred.
• Strong communication, interpersonal, and problem-solving skills.
• Excellent customer service orientation with the ability to handle pressure and resolve issues calmly.
• Proficiency in property management systems (e.g., Opera) and MS Office applications.

Job Title: Front Office Manager

Reports To: General Manager / Hotel Manager

Job Purpose:
To oversee all front desk, reservations, and guest services operations, ensuring the highest level of hospitality, efficiency, and service quality. Responsible for leading the front office team to deliver a seamless guest experience from arrival to departure.

Key Responsibilities Operational Management
Supervise daily front desk operations including check-ins, check-outs, and reservations.
Ensure smooth coordination between front office, housekeeping, maintenance, and F&B.
Monitor guest satisfaction, address service gaps, and resolve complaints promptly.
Maintain accurate occupancy, revenue, and performance reports.

Team Leadership
Recruit, train, schedule, and evaluate front office staff.
Set performance targets and ensure adherence to hotel SOPs.
Coach and motivate team members to maintain service excellence.
Conduct regular briefings to share operational updates and guest feedback.

Guest Relations
Maintain strong relationships with guests, handling VIPs and special requests.
Ensure all guests receive a warm welcome and a professional farewell.
Promote hotel facilities and upsell services to enhance guest experience.

Administration & Financials
Oversee billing, cash handling, and credit procedures.
Monitor front office budget, control expenses, and optimize labor costs.
Ensure compliance with legal, safety, and brand standards.

Skills & Competencies

Strong leadership and people management skills.
Excellent communication, problem-solving, and decision-making abilities.
High level of customer service orientation and cultural sensitivity.
Proficiency in hotel property management systems (PMS) and MS Office.
Ability to handle high-pressure situations with professionalism.

Qualifications

Diploma or degree in Hospitality Management or related field.
Minimum 3–5 years of front office experience, with at least 2 years in a supervisory role.
Fluent in English; additional languages preferred.
Knowledge of local tourism, transportation, and attractions.

Working Conditions

Shift-based work, including weekends and public holidays.
Frequent interaction with guests from diverse cultures.
Standing and walking for extended periods.If you want,

Our client is leading player in construction industry. Due to business needs, they are now recruiting a administrator to be part of their Team. They are located in the East Area - easily accessible.

Duties:

• Greet and welcome visitors, ensuring a professional and friendly first impression.
• Assist in scheduling and coordinating appointments and meetings.
• Conduct showroom tours for customers, introducing products and services clearly and confidently.
• Provide product information and answer customer queries during showroom visits.
• Maintain the reception area and showroom in a neat and presentable condition at all times.
• Assist with administrative duties such as data entry, filing, and handling correspondence.
• Coordinate with sales and marketing teams to support customer visits and events.
• Ensure smooth visitor registration and security procedures.

Requirements:

• At least 1 year of receptionist and administrative experience
• Able to work on weekends or PH
• Good communication skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

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