6,384 No Experience Needed jobs in Singapore
Customer Service Experience Lead
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Job Title:
Customer Service Experience LeadAs a Customer Service Experience Lead, you will be responsible for delivering exceptional customer experiences that drive loyalty and retention. You will work closely with the senior management team to design and implement procedures that meet the highest standards of quality and productivity.
Key Responsibilities:
- Manage, mentor and coach team members to achieve quality and productivity for optimal customer experience
- Train and upskill new and existing team members, providing actionable feedback
- Work closely with the senior management team to design and curate procedures for best user experience
- Attend and welcome visitors and customers by providing satisfactory customer service
- Maintain customer records and monitor their appointments
- Resolve customer complaints pertaining to products and services in a professional and satisfactory manner
- Implement and improve customer retention practices
- Encourage a positive and cozy environment for customers
- Assist in other areas as needed from time to time
Requirements & Qualifications:
- Customer service enthusiast
- Prior experience in customer service field
- Professional appearance and well-groomed standards
- Proficient communication skills
- Customer service oriented and passionate about serving customers
- Ability to stay calm in any situation
- Digital literacy
- Prior experience in beauty line a plus
Skills & Knowledge:
- Customer Service Oriented
- Lifestyle
- Microsoft Office
- Microsoft Excel
- Customer Experience
- Recruiting
- User Experience
- Sustainable Development
- Team Management
- Communication Skills
- Team Lead
- Curating
- Customer Service
Customer Service Experience Leader
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The Customer Focus Executive plays a pivotal role in ensuring seamless customer interactions and efficient freight operations.
- Providing exceptional customer support through timely responses, updates, and issue resolutions.
- Collaborating with internal teams, carriers, and vendors to ensure smooth cargo movement and on-time delivery.
- Handling customer complaints professionally and efficiently to maintain high levels of customer satisfaction.
- Preparing and verifying shipping documents for accuracy and compliance.
- Monitoring shipments and communicating status updates to customers.
- Negotiating shipping rates and preparing quotes that meet customer needs.
- Creating and processing accurate invoices, and resolving billing issues with the finance team.
- Maintaining clear records of customer interactions and transactions for reference and compliance purposes.
- Ensuring all freight operations adhere to company rules, customs laws, and safety standards.
- Supporting the sales team with customer inquiries, follow-ups, and tasks to drive business growth.
Key qualifications include strong customer service skills, attention to detail, and excellent communication skills. If you are passionate about delivering exceptional customer experiences and working in a fast-paced environment, we encourage you to apply for this exciting opportunity.
Responsibilities:- Customer Support: Provide timely and effective responses to customer inquiries and resolve any issues promptly.
- Collaboration: Work closely with internal teams, carriers, and vendors to ensure smooth cargo movement and on-time delivery.
- Complaint Handling: Handle customer complaints in a professional and efficient manner to maintain high levels of customer satisfaction.
- Document Preparation: Prepare and verify shipping documents for accuracy and compliance.
- Shipment Monitoring: Monitor shipments and communicate status updates to customers.
- Rate Negotiation: Negotiate shipping rates and prepare quotes that meet customer needs.
- Invoice Processing: Create and process accurate invoices, and resolve billing issues with the finance team.
- Record Keeping: Maintain clear records of customer interactions and transactions for reference and compliance purposes.
- Freight Operations: Ensure all freight operations adhere to company rules, customs laws, and safety standards.
- Sales Support: Support the sales team with customer inquiries, follow-ups, and tasks to drive business growth.
Experience Manager
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We're seeking a highly motivated Marketing & Events Professional to join our team. In this dynamic role, you'll be responsible for crafting unforgettable brand experiences, managing events from concept to execution, and driving marketing campaigns that make an impact.
">- Plan and execute exciting events – From brand activations and corporate functions to product launches and roadshows
- Engage with clients and partners before, during, and after events to ensure satisfaction and long-term relationships
- Support the sales team by generating leads through events and promotions
- Pitch and present event concepts and marketing ideas to clients and internal stakeholders
- Track event ROI – from attendee engagement to lead conversion, you'll report on what worked and what's next
- Represent the brand on the ground – be the energy, the face, and the voice of our campaigns
- Braintstorm sales-driven event ideas that align with marketing strategies and business goals
About You:
- You're creative, detail-oriented, and a natural multitasker
- Excellent communication and people skills are essential for success in this role
- You can work independently and collaboratively as part of a team
- Keen to learn, motivated, and willing to build and lead a team
What We Offer:
- Travel opportunities – Attend events, expos, and activations locally & abroad
- Team bonding activities – From retreats to fun team lunches, we believe in working and playing hard.
- Learning & development – Access to workshops, training sessions, and growth opportunities.
- Flexible & supportive work culture
Learning Experience
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Are you looking for a challenging and rewarding internship that will provide you with valuable skills and experience? We are seeking highly motivated and enthusiastic individuals to join our team as interns.
This internship is designed to provide hands-on experience in various aspects of our business, including client relations, tutor relations, business development, and internal processes. You will have the opportunity to work closely with our team to gain a deeper understanding of our operations and develop your problem-solving and communication skills.
As an intern, you will be responsible for:
- Assisting in client relations, including handling tuition requests and addressing client queries and concerns
- Supporting tutors in their activities, including broadcasting assignments and applying filters to target the correct audience
- Working on business development initiatives, including brainstorming new streams of revenue and executing plans in a strategic manner
- Participating in internal processes, including maintaining cohesive inter-department and intra-department relations
To be successful in this role, you will need to possess excellent communication and interpersonal skills, be able to work independently and as part of a team, and be able to prioritize tasks and manage time effectively.
Benefits of this internship include:
- Gaining valuable experience and skills in various aspects of business
- Opportunity to work closely with a close-knit team of 15-25 pax
- Chance to participate in business development initiatives and contribute to the growth of the company
- Fun and relaxed working environment with modern facilities
Requirements:
- Current University/Polytechnic Student, Singaporean/PR
- Good Command of Both Written & Verbal English
- Friendly, Passionate and Energetic Team Player
- Organized and Good Administrative Skills
- Responsible and Strong Work Ethic
- Decent Typing Speed and Computer Skills
- Polite, Patient and Calm Personality
Location and Working Hours:
- Location: Sin Ming Lane, Midview City (Near Bishan/Marymount MRT)
- 4 Weekdays, 1 Weekend, 9.00am - 6.30pm
- (Working days of your choosing & mutually agreed with the company)
- Strictly No Overtime and No Bring-Work-Home Culture
Internship Allowance:
- $1,000-$1,300/Month
Experience Ambassador
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At BYD by 1826, we're passionate about delivering extraordinary dining experiences in a vibrant and welcoming atmosphere. As a leading name in the hospitality industry, we pride ourselves on our exceptional service and delicious menu offerings. If you're looking to kickstart your career in the F&B industry and thrive in a supportive, fast-paced environment, we want you to join our team
What You'll Do:
- Deliver Outstanding Service: Greet and assist guests with a warm and friendly attitude, taking and delivering food and beverage orders with accuracy and efficiency.
- Create Memorable Experiences: Ensure that every guest has an enjoyable dining experience by providing personalized recommendations and handling any special requests or concerns.
- Maintain High Standards: Keep your work area clean and organized, adhere to safety and hygiene standards, and ensure that all service equipment is in top condition.
- Collaborate with the Team: Work closely with kitchen staff and fellow servers to ensure smooth service flow and address any issues or changes promptly.
- Upsell and Promote: Use your knowledge of the menu to suggest additional items and promotions, enhancing the guest experience and contributing to the restaurant's success.
What We're Looking For:
- Experience: Previous experience in a customer-facing role is a plus but not required; we're happy to train enthusiastic individuals who are eager to learn.
- Skills: Strong communication and interpersonal skills, with a genuine passion for providing excellent customer service.
- Attributes: A positive attitude, teamwork, and the ability to thrive in a fast-paced, dynamic environment.
- Flexibility: Willingness to work various shifts, including evenings, weekends, and holidays, to meet the needs of our guests.
Excellent Communication Skills
Gourmet
Housekeeping
Customerfacing
Interpersonal Skills
Hospitality Industry
Cakes
Approachable
Packaging
Cashiering
Team Player
Customer Service
Able To Work Independently
Brand Awareness
Experience Creator
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This is an exciting opportunity to join a dynamic team where you'll be responsible for conceptualizing, planning, and executing memorable events and campaigns that delight parents and children.
You will dive into creative ideation and concept development for unique events and campaigns, focusing on engaging experiences for families. We want your fresh ideas and energy.
Key Responsibilities:
- Develop innovative concepts for events and campaigns, prioritizing family engagement.
- Source items, coordinate with teams, and ensure seamless execution.
- Handle administrative tasks like reporting, invoicing, and payment tracking.
- Serve as Gamemaster or person-in-charge on weekends, ensuring smooth operations.
- Assist in managing event project timelines, agendas, and setup schedules.
- Work closely with a passionate team to produce outstanding events.
- Help with layout plans and ensure documentation readiness.
- Assist with video shooting, content shoots, and User-Generated Content development.
Requirements:
- Creative Thinker: Bursting with innovative ideas and love brainstorming new ways to engage audiences.
- Organized & Meticulous: Comfortable with data, reports, and tracking information.
- Resourceful & Proactive: A go-getter who finds solutions and takes initiative.
- Passion for Events: Genuine love for the energy and excitement of events.
- Excellent Communicator: Clearly articulate ideas, negotiate with vendors, and work collaboratively.
- Adaptable & Resilient: Thrive in a dynamic environment and work under pressure.
- Proficient in English: Strong written and verbal communication skills are essential.
- Weekend Availability: Available to work on Sunday and serve as the primary point of contact for internal teams during events.
About This Opportunity
This is a fantastic chance to gain hands-on experience in events marketing within a supportive and innovative startup. You'll see your creative ideas come to life and contribute to bringing joy to families. If you're ready to make a tangible impact and grow your skills in a fast-paced and fun environment, we want to hear from you.
Experience Coordinator
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Imagine being part of a vibrant community that's all about embracing self-expression and acceptance.
We're looking for someone who shares our passion for lifestyle and is dedicated to creating unforgettable experiences for others.
As an Experience Coordinator, you'll be the hydration sherpa guiding customers on their emotional support journey. It's an attitude, a spirit, a thirst for life, and a desire to give back that makes this role truly special.
Here are the details:
You'll have the opportunity to create a fun experience for everyone involved, starting with you!
If you've got great ideas on what a store should do and love people, you're in the right place.
Perks of Joining Our Crew:
- Staff discounts on products
- Fun, supportive work environment
- Opportunities to grow with a fast-expanding lifestyle brand
- Exclusive team merch and events
So, if you're looking for a role that will make a positive impact on people's lives, apply now!
Tell employers what skills you haveExcellent Communication Skills, Asking Questions, Lifestyle, Microsoft Office, Microsoft Excel, Invention, Well Organised, Interpersonal Skills, Hospitality Industry, Customer Relationship Management, Account Servicing, Underwriting, Adaptability, Time Management, Team Player, Case Management
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Experience Specialist
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Customer Experience Specialist
About the Role:
As a Customer Experience Specialist, you will be responsible for delivering exceptional customer service and ensuring a seamless shopping experience. You will work closely with colleagues to maintain store operations, manage daily activities, and meet sales targets.
Responsibilities:
- Manage daily store activities, including overseeing overall operations and maintaining cleanliness.
- Assist customers with store collections and pre-orders, ensuring prompt and friendly service.
- Handle cashier duties, arrange merchandise, and replenish stock to maintain a well-organized store environment.
Requirements:
- Prior retail experience preferred.
- Ability to work a 5-day week, including weekends and public holidays.
Skills and Qualifications:
- Product Knowledge
- Store Operations
- Sales
- Visual Merchandising
- Customer Service
- Interpersonal Skills
- Inventory Management
- Cashiering
Experience Supervisor
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At BYD by 1826, we're passionate about delivering extraordinary dining experiences in a vibrant and welcoming atmosphere. As a leading name in the hospitality industry, we pride ourselves on our exceptional service and delicious menu offerings. If you're looking to kickstart your career in the F&B industry and thrive in a supportive, fast-paced environment, we want you to join our team
Why You'll Love Working Here:
- Energetic Atmosphere: Experience a lively and fun work environment where every shift is an opportunity to learn, grow, and make new connections.
- Career Development: Gain valuable experience and skills in the F&B industry with opportunities for advancement and professional growth.
- Competitive Compensation: Enjoy a competitive wage, plus tips/bonus, along with employee discounts on our delicious menu items.
- Supportive Team: Work with a team of friendly and experienced professionals who are dedicated to helping you succeed and develop your skills.
What You'll Do:
- Supervise: To coordinate the activities of restaurant staff to ensure efficient and effective operations
- Deliver Outstanding Service: Greet and assist guests with a warm and friendly attitude, taking and delivering food and beverage orders with accuracy and efficiency.
- Create Memorable Experiences: Ensure that every guest has an enjoyable dining experience by providing personalized recommendations and handling any special requests or concerns.
- Maintain High Standards: Keep your work area clean and organized, adhere to safety and hygiene standards, and ensure that all service equipment is in top condition.
- Collaborate with the Team: Work closely with kitchen staff and fellow servers to ensure smooth service flow and address any issues or changes promptly.
- Upsell and Promote: Use your knowledge of the menu to suggest additional items and promotions, enhancing the guest experience and contributing to the restaurant's success.
- Any other ad hoc duties assigned.
What We're Looking For:
- Experience: At least 3 years of experience in the F&B industry
- Skills: Strong communication and interpersonal skills, with a genuine passion for providing excellent customer service.
- Attributes: A positive attitude, teamwork, and the ability to thrive in a fast-paced, dynamic environment.
- Flexibility: Willingness to work various shifts, including evenings, weekends, and holidays, to meet the needs of our guests.
Ready to Join Us?
If you're excited about starting a career in the food and beverage industry and want to be part of a team that values your growth and success, apply now We can't wait to welcome you to BYD by 1826 and see what we can achieve together. We regret to inform that only shortlisted candidates will be notified.
Tell employers what skills you haveFood Safety
Interpersonal Skills
Career Development
Hospitality Industry
Sanitation
Communication Skills
Customer Satisfaction
Team Player
Customer Service
Service Delivery
Hospitality
Experience Advocate
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As a key player in our organisation, the Customer Experience Manager will be responsible for delivering exceptional customer service and driving business growth through effective relationship-building.
The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to work independently in a fast-paced environment.
- Key Responsibilities:
- Develop and implement strategies to enhance customer satisfaction and loyalty.
- Build and maintain strong relationships with customers, identifying their needs and preferences.
- Coordinate classes to optimize learning outcomes.
- Manage centre operations to maintain efficiency and productivity.
- Handle walk-ins and telephone enquiries professionally and promptly.
- Provide course consultation to prospective customers.
- Resolve feedback and complaints effectively.
- Liaise with customers and teachers regarding parents' feedback and students' progress.
- Perform various administrative duties.
- Process new student enrolments efficiently.
- Excellent communication and interpersonal skills.
- Able to work independently and as part of a team.
- Strong organisational and time management skills.
- Ability to handle multiple tasks and priorities effectively.
- Proficient in Microsoft Office Suite.
- High school diploma or equivalent required; degree in relevant field preferred.
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- Collaborative and dynamic work environment.
- Flexible working hours and remote work options.
We offer a stimulating and supportive work environment that fosters creativity, innovation, and collaboration. Our team is passionate about delivering exceptional customer experiences and making a positive impact on our community.