1,165 Network Troubleshooting jobs in Singapore

NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

Responsibilities:

Perform RAN Preventive / Corrective maintenance work:

• Managing the daily operations and upkeep of RAN equipment.
• Diagnosing and resolving network issues to maintain performance.
• Implementing updates and upgrades for RAN components.
• Monitoring and enhancing the RAN's efficiency and effectiveness.

Perform RF Testing & Troubleshooting:

• Perform RF testing and optimization for Outdoor 4G and in future 5G in-building projects.
• Troubleshoot, design and plan of RF network coverage using of RF test tools e.g. Spectrum Analyzer etc.

Perform SYSCON operations:

• Monitor and identify network failures, execute corrective actions, report and update customers, liaise with maintenance agencies and building owners, and assist in log retrieval.
• Service new UEs, update software, confirm failures, assist in tracking and remote wipe of lost UEs.
• Provide software support, basic troubleshooting, and escalate to application vendors when necessary.

General

• Support Project Team to meet project delivery milestone.
• Work with sub-contractors to ensure work quality & timely delivery.
• Prepare technical documentation and reports.
• Able to travel out in the sea along Singapore offshore.
• Able to perform standby duty and shift work.
• Able to climb Jacob Ladders

The ideal profile should have:

• Positive work attitude and self-motivated, with a customer first mindset
• Good communicate skills
• Strong team player to work in a dynamic, fast-paced environment.
• Possess 3-years working experience in out-field operations, with at least 1-year relevant experience in the mobile network industry
• Possess experience in commissioning / maintaining of BTS equipment
• Possess Class 3 driving license

Good to have

• Experience in RF Testing for indoor or outdoor is an advantage
• Experience working in Network Operation Centre (NOC)

We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen.

Learn more about us at and visit our LinkedIn career site.

Job Duties
Perform preventive and corrective maintenance on RAN equipment to ensure optimal performance.
Diagnose and resolve mobile network faults and service issues in a timely manner.
Implement software updates, hardware upgrades, and patches on RAN components.
Conduct RF testing, troubleshooting, and optimization for 4G outdoor and 5G in-building networks.
Utilize RF tools (e.g., spectrum analyzer) to analyze coverage, capacity, and interference issues.
Monitor network alarms and system performance through SYSCON operations.
Liaise with customers, maintenance agencies, and building owners on network issues and resolutions.
Support project teams in achieving project milestones and coordinating with subcontractors.
Prepare and maintain technical documentation, reports, and network performance records.
Perform site visits, including offshore locations, requiring standby duty, shift work, vessel travel, and ladder access.
Job Requirements
ITE, Diploma, or equivalent qualification in Engineering or related field.
Minimum 3 years of field operations experience, with at least 1 year in the mobile network industry.
Hands-on experience in commissioning and maintaining BTS equipment.
Strong knowledge of RAN and RF testing principles.
Experience with troubleshooting tools such as spectrum analyzers.
Familiarity with Network Operations Centre (NOC) procedures is an advantage.
Possess a valid Class 3 driving license (ability to operate company van).
Willing to travel to offshore sites (including Jacob ladder access).
Strong communication, reporting, and customer service skills.
Self-motivated team player with a positive attitude and ability to work under pressure.
To Apply, please kindly email your updated resume to
Regret to inform that only shortlisted candidates will be notified.
CEI: R
EA License: 14C7275
#J-18808-Ljbffr

Responsibilities

• Provide frontline assistance to end-users, attending to queries and troubleshooting hardware, software, and network issues.
• Install, update, and configure software applications on user devices.
• Maintain and troubleshoot hardware faults on computers, laptops, printers, scanners, and other peripherals.
• Monitor and resolve network issues, including connectivity problems, internet outages, and LAN/WAN performance degradation.
• Create, update, and manage user accounts, including password resets and access permissions.
• Implement and maintain IT security measures, including antivirus updates and periodic security audits.
• Ensure data integrity through backup and recovery procedures and assist with data recovery when required.
• Assist users with mobile device setup, configuration, and troubleshooting, including email and app installations.
• Support remote or off-shore employees via remote access tools or phone support.
• Maintain inventory of hardware and software assets, tracking status and managing licenses.
• Create and update documentation for IT procedures, troubleshooting guides, and system configurations.
• Conduct training sessions or provide resources to educate users on IT best practices and security awareness.
• Liaise with third-party vendors for hardware, software, and service-related queries, including support contracts and warranty claims.
• Identify areas for improvement in IT support processes and implement changes to enhance efficiency and user satisfaction.
• Perform any other ad-hoc duties as assigned.

• Diploma in Information Technology or related field.
• 2 years of relevant work experience in IT support or help desk roles.
• Good understanding of hardware, software, and network troubleshooting.
• Familiarity with IT security measures and data backup/recovery processes.

Please send your updated resume to

We regret that only shortlisted candidates will be notified. However, all applications will be updated to our resume bank for future opportunities.

Please refer to the Privacy Policy of Good Job Creations for your reference:

EA Licence No.: 07C5771

EA Personnel Reg. No.: R

EA Personnel Name: Edmund Ting Chao Siong

#SCR-edmund-ting

Responsibilities
Provide frontline assistance to end-users, attending to queries and troubleshooting hardware, software, and network issues.
Install, update, and configure software applications on user devices.
Maintain and troubleshoot hardware faults on computers, laptops, printers, scanners, and other peripherals.
Monitor and resolve network issues, including connectivity problems, internet outages, and LAN/WAN performance degradation.
Create, update, and manage user accounts, including password resets and access permissions.
Implement and maintain IT security measures, including antivirus updates and periodic security audits.
Ensure data integrity through backup and recovery procedures and assist with data recovery when required.
Assist users with mobile device setup, configuration, and troubleshooting, including email and app installations.
Support remote or off-shore employees via remote access tools or phone support.
Maintain inventory of hardware and software assets, tracking status and managing licenses.
Create and update documentation for IT procedures, troubleshooting guides, and system configurations.
Conduct training sessions or provide resources to educate users on IT best practices and security awareness.
Liaise with third-party vendors for hardware, software, and service-related queries, including support contracts and warranty claims.
Identify areas for improvement in IT support processes and implement changes to enhance efficiency and user satisfaction.
Perform any other ad-hoc duties as assigned.
Requirements
Diploma in Information Technology or related field.
2 years of relevant work experience in IT support or help desk roles.
Good understanding of hardware, software, and network troubleshooting.
Familiarity with IT security measures and data backup/recovery processes.
To apply
Please send your updated resume to
We regret that only shortlisted candidates will be notified. However, all applications will be updated to our resume bank for future opportunities.
Please refer to the Privacy Policy of Good Job Creations for your reference:
EA Licence No.: 07C5771
EA Personnel Reg. No.: R
EA Personnel Name: Edmund Ting Chao Siong
#SCR-edmund-ting
#J-18808-Ljbffr

(Job ID: )

Responsibilities:

• Provide frontline assistance to end-users, attending to queries and troubleshooting hardware, software, and network issues.
• Install, update, and configure software applications on user devices.
• Maintain and troubleshoot hardware faults on computers, laptops, printers, scanners, and other peripherals.
• Monitor and resolve network issues, including connectivity problems, internet outages, and LAN/WAN performance degradation.
• Create, update, and manage user accounts, including password resets and access permissions.
• Implement and maintain IT security measures, including antivirus updates and periodic security audits.
• Ensure data integrity through backup and recovery procedures and assist with data recovery when required.
• Assist users with mobile device setup, configuration, and troubleshooting, including email and app installations.
• Support remote or off-shore employees via remote access tools or phone support.
• Maintain inventory of hardware and software assets, tracking status and managing licenses.
• Create and update documentation for IT procedures, troubleshooting guides, and system configurations.
• Conduct training sessions or provide resources to educate users on IT best practices and security awareness.
• Liaise with third-party vendors for hardware, software, and service-related queries, including support contracts and warranty claims.
• Identify areas for improvement in IT support processes and implement changes to enhance efficiency and user satisfaction.
• Perform any other ad-hoc duties as assigned.

Requirements:

• Diploma in Information Technology or related field.
• 2 years of relevant work experience in IT support or help desk roles.
• Good understanding of hardware, software, and network troubleshooting.
• Familiarity with IT security measures and data backup/recovery processes.

To apply , kindly send your updated resume to

We regret that only shortlisted candidates will be notified. However, all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

EA Licence No.: 07C5771
EA Personnel Reg. No.: R
EA Personnel Name: Edmund Ting Chao Siong

#SCR-edmund-ting

Server Engineering Career Opportunity

We are seeking a skilled System Engineer to provide support on maintenance projects, handle system administration, network support, implementation, and troubleshooting in Windows / Linux / Unix environments. The ideal candidate will have excellent technical skills, a strong work ethic, and the ability to work well under pressure.