916 Network Troubleshooting jobs in Singapore

• Perform preventive and corrective maintenance on RAN equipment to ensure optimal performance.
• Diagnose and resolve mobile network faults and service issues in a timely manner.
• Implement software updates, hardware upgrades, and patches on RAN components.
• Conduct RF testing, troubleshooting, and optimization for 4G outdoor and 5G in-building networks.
• Utilize RF tools (e.g., spectrum analyzer) to analyze coverage, capacity, and interference issues.
• Monitor network alarms and system performance through SYSCON operations.
• Liaise with customers, maintenance agencies, and building owners on network issues and resolutions.
• Support project teams in achieving project milestones and coordinating with subcontractors.
• Prepare and maintain technical documentation, reports, and network performance records.
• Perform site visits, including offshore locations, requiring standby duty, shift work, vessel travel, and ladder access.

• ITE, Diploma, or equivalent qualification in Engineering or related field.
• Minimum 3 years of field operations experience, with at least 1 year in the mobile network industry.
• Hands-on experience in commissioning and maintaining BTS equipment.
• Strong knowledge of RAN and RF testing principles.
• Experience with troubleshooting tools such as spectrum analyzers.
• Familiarity with Network Operations Centre (NOC) procedures is an advantage.
• Possess a valid Class 3 driving license (ability to operate company van).
• Willing to travel to offshore sites (including Jacob ladder access).
• Strong communication, reporting, and customer service skills.
• Self-motivated team player with a positive attitude and ability to work under pressure.

To Apply, please kindly email your updated resume to

Regret to inform that only shortlisted candidates will be notified.

CEI: R

EA License: 14C7275

Overview
NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.
Responsibilities
Perform RAN Preventive / Corrective maintenance work:
Managing the daily operations and upkeep of RAN equipment.
Diagnosing and resolving network issues to maintain performance.
Implementing updates and upgrades for RAN components.
Monitoring and enhancing the RAN's efficiency and effectiveness.
Perform RF Testing & Troubleshooting:
Perform RF testing and optimization for Outdoor 4G and in-building projects, with future 5G plans.
Troubleshoot, design and plan RF network coverage using RF test tools (e.g., Spectrum Analyzer).
Perform SYSCON operations:
Monitor and identify network failures, execute corrective actions, report and update customers, liaise with maintenance agencies and building owners, and assist in log retrieval.
Service new UEs, update software, confirm failures, assist in tracking and remote wipe of lost UEs.
Provide software support, basic troubleshooting, and escalate to application vendors when necessary.
General
Support Project Team to meet project delivery milestones.
Work with sub-contractors to ensure work quality & timely delivery.
Prepare technical documentation and reports.
Able to travel out at sea along Singapore offshore.
Able to perform standby duty and shift work.
Able to climb Jacob Ladders.
Qualifications
Positive work attitude and self-motivated, with a customer-first mindset.
Good communication skills.
Strong team player to work in a dynamic, fast-paced environment.
Possess 3 years of working experience in out-field operations, with at least 1 year relevant experience in the mobile network industry.
Possess experience in commissioning / maintaining BTS equipment.
Possess Class 3 driving license.
Good to have
Experience in RF Testing for indoor or outdoor environments is an advantage.
Experience working in a Network Operation Centre (NOC).
We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.
Together, we make the extraordinary happen.
Learn more about us at ncs.co and visit our LinkedIn career site.
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Job Duties:

• Perform preventive and corrective maintenance on RAN equipment to ensure optimal performance.
• Diagnose and resolve mobile network faults and service issues in a timely manner.
• Implement software updates, hardware upgrades, and patches on RAN components.
• Conduct RF testing, troubleshooting, and optimization for 4G outdoor and 5G in-building networks.
• Utilize RF tools (e.g., spectrum analyzer) to analyze coverage, capacity, and interference issues.
• Monitor network alarms and system performance through SYSCON operations.
• Liaise with customers, maintenance agencies, and building owners on network issues and resolutions.
• Support project teams in achieving project milestones and coordinating with subcontractors.
• Prepare and maintain technical documentation, reports, and network performance records.
• Perform site visits, including offshore locations, requiring standby duty, shift work, vessel travel, and ladder access.

Job Requirements:

• ITE, Diploma, or equivalent qualification in Engineering or related field.
• Minimum 3 years of field operations experience, with at least 1 year in the mobile network industry.
• Hands-on experience in commissioning and maintaining BTS equipment.
• Strong knowledge of RAN and RF testing principles.
• Experience with troubleshooting tools such as spectrum analyzers.
• Familiarity with Network Operations Centre (NOC) procedures is an advantage.
• Possess a valid Class 3 driving license (ability to operate company van).
• Willing to travel to offshore sites (including Jacob ladder access).
• Strong communication, reporting, and customer service skills.
• Self-motivated team player with a positive attitude and ability to work under pressure.

To Apply, please kindly email your updated resume to

Regret to inform that only shortlisted candidates will be notified.

CEI: R

EA License: 14C7275

Job Responsibilities:
Augment the client's System Management Office reporting to the client's System Managers and collaborating with End Users to provide oversight on the operations and maintenance activities for data network systems.
Responsibilities include but not limited to Incident and Problem Management, Change Management, Obsolescence and Vulnerabilities Management, Risk Management, Governance and Compliance Management, Quality Management and Service Improvement.
Manage Vendor's O&S team in conducting fault analysis, problem resolution, preventive maintenance, obsolescence management, change management and vulnerabilities tracking, patch management, etc.
Engage End Users for first level investigation and troubleshooting of network faults/issues, scheduling of onsite activities, and ensure respective Vendors are triggered to address incidents in a timely manner and perform onsite activities to expectations.
Review vendor's monthly O&S reports and provide summary reports to System Managers and Ops Managers on the system health, fault records, service reports, change request status, vulnerabilities updates, EOL status, over-and-above items, etc.
Review Vendor's service requests and deliverables for operational and preventive maintenance activities
Job Requirements:
Experience in the areas of core network support and maintenance, risk assessment, change requests, tech refresh, vulnerabilities assessment, patching, etc.
Presentss valid certification in CCNA or equivalent.
Working knowledge of networking, network equipment and related systems where hands-on experience with firewall, switches, routers, DNS, DHCP, NTP configuration, TCP/IP networking, etc. will be advantageous.
Ability to lead and collaborate with vendors to manage SLA, plan and coordinate onsite activities, produce quality reports, value-add to deliverables and ensure compliance to policies and guidelines.
Strong in written and verbal communications. Proven track record in stakeholder management with the ability to manage expectations, articulate and address concerns and communicate effectively with System Managers, End Users and Vendors.
Prior working experience in defence organisations or government ministries requiring security clearance is highly preferred.
Resourceful and proactive, able to work independently and as a team player
Work location: Depot Road
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Augment the client's System Management Office reporting to the client's System Managers and collaborating with End Users to provide oversight on the operations and maintenance activities for data network systems.
Job Requirements:
Responsibilities
Augment the client’s System Management Office reporting to System Managers and collaborating with End Users to provide oversight on the operations and maintenance activities for data network systems.
Responsibilities include, but not limited to Incident and Problem Management, Change Management, Obsolescence and Vulnerabilities Management, Risk Management, Governance and Compliance Management, Quality Management and Service Improvement.
Manage Vendor’s O&S team in conducting fault analysis, problem resolution, preventive maintenance, obsolescence management, change management and vulnerabilities tracking, patch management, etc.
Engage End Users for first level investigation and troubleshooting of network faults/issues, scheduling of onsite activities, and ensure respective Vendors are triggered to address incidents in a timely manner and perform onsite activities to expectations.
Review vendor’s monthly O&S reports and provide summary reports to System Managers and Ops Managers on system health, fault records, service reports, change request status, vulnerabilities updates, EOL status, and other relevant items.
Review Vendor’s service requests and deliverables for operational and preventive maintenance activities.
Qualifications
Experience in core network support and maintenance, risk assessment, change requests, tech refresh, vulnerabilities assessment, patching, etc.
Possesses valid certification in CCNA or equivalent.
Working knowledge of networking, network equipment and related systems with hands-on experience with firewalls, switches, routers, DNS, DHCP, NTP configuration, TCP/IP networking, etc. is advantageous.
Ability to lead and collaborate with vendors to manage SLA, plan and coordinate onsite activities, produce quality reports, add value to deliverables and ensure compliance with policies and guidelines.
Strong in written and verbal communications. Proven track record in stakeholder management with the ability to manage expectations, articulate and address concerns and communicate effectively with System Managers, End Users and Vendors.
Prior working experience in defence organisations or government ministries requiring security clearance is highly preferred.
Resourceful and proactive, able to work independently and as a team player.
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Responsibilities
Provide frontline assistance to end-users, attending to queries and troubleshooting hardware, software, and network issues.
Install, update, and configure software applications on user devices.
Maintain and troubleshoot hardware faults on computers, laptops, printers, scanners, and other peripherals.
Monitor and resolve network issues, including connectivity problems, internet outages, and LAN/WAN performance degradation.
Create, update, and manage user accounts, including password resets and access permissions.
Implement and maintain IT security measures, including antivirus updates and periodic security audits.
Ensure data integrity through backup and recovery procedures and assist with data recovery when required.
Assist users with mobile device setup, configuration, and troubleshooting, including email and app installations.
Support remote or off-shore employees via remote access tools or phone support.
Maintain inventory of hardware and software assets, tracking status and managing licenses.
Create and update documentation for IT procedures, troubleshooting guides, and system configurations.
Conduct training sessions or provide resources to educate users on IT best practices and security awareness.
Liaise with third-party vendors for hardware, software, and service-related queries, including support contracts and warranty claims.
Identify areas for improvement in IT support processes and implement changes to enhance efficiency and user satisfaction.
Perform any other ad-hoc duties as assigned.
Requirements
Diploma in Information Technology or related field.
2 years of relevant work experience in IT support or help desk roles.
Good understanding of hardware, software, and network troubleshooting.
Familiarity with IT security measures and data backup/recovery processes.
To apply
Please send your updated resume to
We regret that only shortlisted candidates will be notified. However, all applications will be updated to our resume bank for future opportunities.
Please refer to the Privacy Policy of Good Job Creations for your reference:
EA Licence No.: 07C5771
EA Personnel Reg. No.: R
EA Personnel Name: Edmund Ting Chao Siong
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• Take ownership of supporting and autonomously completing project tasks.
• Identify the key factors influencing a defined, straightforward problem and propose effective solutions.
• Utilize analysis, experience, and decision-making skills to identify and resolve problems.
• Choose the most suitable tools and techniques to fulfill specific client requirements.
• Recognize the advantages of employing cutting-edge methods and tools, applying them appropriately to engagements, and contributing to their ongoing improvement.
• Effectively manage work according to established plans for engagement components.
• Potentially oversee a work stream independently, including reviewing and guiding the work of junior team members.
• Develop solutions to client issues by applying methods and tools and validate these solutions with subject matter experts.
• Demonstrate accountability and contribute to achieving client objectives successfully.
• Collaborate within a team responsible for the technical monitoring, support, and administration of SAP system landscapes across various locations, including SAP ECC, SAP Enterprise Portal (EP), and Solution Manager. This includes database administration of Oracle database Server utilized within the SAP system landscape.
• Report to and work under the guidance of the SAP Basis Technical Lead and Project Manager.
• Monitoring of SAP systems and Databases
• Installations/ Upgrades/ Migration of SAP Application / Net Weaver Suite of products within the SAP system landscape
• Work collaboratively in project environment and boundaries
• Responding and resolving incidents that may arise in the production and non-production SAP environments
• Resolving incidents that may arise due to system generated alerts.
• Systems installation, configuration, upgrade, patching, administration and monitoring (SAP NetWeaver, SAP Solution Manager, SAP ECC).
• Database (SAP HANA, Sybase ASE Database, SAP IQ).
• Operating Systems (Windows Server, Linux).
• Microsoft Applications (Active Directory, System Center Suite).
• Tools (SCCM, WSUS, SEPM, SCVMM). Virtualization Platform (VMware, Hyper-V).
• Storage and Backup (Symantec NetBackup).
• Web Tools (F5 Load Balancer, Proxy/Reverse Proxy Setup, Apache, IIS, SAP Web dispatcher).
• IT Security Hardening on Windows Server and Linux.
• Various methodology of SAP system cloning / copy (Heterogeneous / Homogeneous).
• SAP backup and restore procedures for database-specific and OS- specific systems.
• Ability to work independently and efficiently, managing timelines and expectations and producing high quality deliverables and support with minimum supervision.

Interested candidate please do email your resume or you may click "APPLY".

Regret only shortlisted candidate will be notified.

Senior / Executive , Building, Facilities & Permanent Way Asset Management
Job Purpose
The jobholder is the Subject Matter Expert for Network System Maintenance (NSM) on scope related to asset management which covers business processes & life cycle management. These critical business processes include budget, contracting, condition monitoring, predictive maintenance, ensure compliance of appropriate inspection, maintenance activity, or repair to deliver performance, mean-time-between-failures (MTBF), mean-time-to-repair (MTTR), and cost control. She/he shall be responsible to Manager, System Management (NSM) on:
Implement the concepts, plans and processes to effectively maintain, operate, and sustain NSM Systems operated by the SMRT TRAINS.
Participate in the system-level integration of new capabilities on all Transport & Trainer platform types operated by the SMRT TRAINS.
Implement the development of robust and effective maintenance concepts for all NSM Systems operated by the SMRT TRAINS.
Assist the Manager, System Management for all life cycle support to ensure the maintenance or repairs are performed on equipment when needed and before degradation occurs, supply chain management and system management of NSM Systems operated by the SMRT TRAINS.
Implement the long-term strategies (beyond 5 years) as directed by the Manager, System Management for the development of NSM Systems through relationship management with SMRT stakeholders, Authority, and external industries/suppliers.
Responsibilities
The jobholder is the Executive Engineer/Senior Engineer, Network System Maintenance (NSM) Asset Management. She/he is accountable to Manager, Network System Maintenance (NSM) Asset Management for holistic system management of NSM system in the SMRT TRAINS from acquisition-to-retirement. Her/his roles and responsibilities shall include but not limited to the following areas:
Integrated Induction & Retirement Programs. As retirement programs often take place alongside another new system's induction, the jobholder is required to work with the Project Team in ensuring seamless renewal through tightly integrated induction and retirement plans. The jobholder will support the BUs on Project Justification Papers (PJP) and Master Replacement Program (MRP) requirements. The jobholder will strategize and drive the development of the Integrated Product Support Plan with the Project Team.
Supply Chain Management. The jobholder is responsible for the overall fleet sustainability of NSM system in the SMRT TRAINS. In this regard, the jobholder is expected to analyse the resources and propose ways to optimize the fleet availability by maintaining a holistic overview of the supply chain requirement. In addition, as the fleet ages, the jobholder will also work with the SMRT BUs to develop obsolescence management strategies to ensure sustainable support for the intended service life.
Contract Negotiation & Management. As the Senior Engineer/Engineer for NSM System in the SMRT TRAINS, the jobholder is expected to assist Manager, System Management in major contract negotiations for outsourcing, repair, and logistics support. In this regard, the jobholder is expected to possess expertise and experience in understanding the principles behind various contracting mechanisms such as Performance-Based Contracting (PBC) also known as Long-Term Service Support (LTSS) and Framework Agreements. To effectively strategies and negotiate best value for the SMRT TRAINS, the jobholder must also possess strong inter-personal skills to influence and shape collaborative relationships with the Original Equipment Manufacturers (OEMs).
Outsourcing Programs. The jobholder will perform and analyses the cost-effective options to support the management and support of the NSM system in the SMRT TRAINS. Where feasible and cost-effective to do so, the jobholder will shape and oversee the holistic development and transition of outsourcing programs. The jobholder is expected to advise Maintenance Management Requirement Committee (MMRC) on the sustainability of contracted capabilities through effective and robust contractual arrangements. Over the longer term, she/he is expected to work with SMRT Business Units (BUs) and shape the outsourcing strategies.
Budget Control. The jobholder monitors and analyses to support management and NSM system in SMRT Trains regarding budgeting policies and procedures and efficient control and utilization of financial resources.
Qualifications & Work Experience
Requires Bachelor of Science or Bachelor of Engineering degree with 5 - 8 years of prior relevant experience in maintenance environment.
Skills
Proficient in Microsoft Office.
Business Management skills
Strong communication and presentation skills, able to effectively collaborate with multiple stakeholders in a matrixed environment.
Familiar with Legal terms.
Capable of professionally manage confidential information.
Must be a team player and self-initiated.
Meticulous and diligent.
SMRT Trains Ltd
was incorporated in 1987 and operates Singapore’s first mass rapid transit system. Today, we manage and operate train services on the North-South Line, East-West Line, the Circle Line, the Thomson-East Coast Line, and the Bukit Panjang Light Rail Transit. With over 5,000 employees, more than 250 trains, and 141 km of rail tracks across 108 stations, we serve millions of commuters daily.
About SMRT Corporation
SMRT Corporation Ltd (SMRT) is a public transport services provider. Our primary business is to manage and operate train services on the North-South Line, the East-West Line, the Circle Line, the new Thomson East-Coast Line and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services.
An exciting and rewarding career is waiting for you at SMRT. Join us and embark on a journey that matters. You Matter – we take care of you and your well-being. Your Work Matters – your ideas and contributions work towards building the future of our transport system and create positive impacts to the community. Your Development Matters – we offer diverse careers and learning opportunities for our people to grow you to the fullest of your potential.
Come onboard the SMRT journey today.
Vision
Moving People. Enhancing Lifestyles
Core Values
Respect, Integrity, Safety & Service, Excellence
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Ever dreamed of working where fragrances tell stories?
At Eurofragance, we don’t just create fragrances — we create experiences. With passion, excellence and bold entrepreneurial spirit, we’re growing fast and want you to grow with us. Join a global team headquartered in Barcelona, with offices in Dubai, Singapore, Mexico, Turkey, India. and more!
Here, your work truly matters — and so do you.
What’s your mission?
The main mission of this job is to help Eurofragance grow and, as a result, grow together. Through user support, supervision, management, and administration of all solutions (Networking, Systems, Wireless, Security, etc.) deployed at Eurofragance, and participation in global projects, the IT department plays a vital role in the company's growth.
Here’s what you’ll be rocking every day
Provide 2nd and 3rd line support for all productivity, business applications and IT solutions, especially in Fortinet solutions.
Develop monitoring capabilities that provide detailed insights into system performance, availability, and health, including the creation of dashboards, alerts, and metrics.
Apply automation to routine tasks to optimize the system and increase efficiency.
Participate in the design, implementation and continuous improvement of IT solutions at a global level.
Participate in cutting-edge technological projects at a global level.
Coordinate and manage relationships with internal stakeholders and external vendors.
What you need to shine in this role
Education:
Bachelor’s degree in computer science or telecommunications
Experience:
minimum 2 years of experience in similar position.
Languages:
Native or high in Spanish. B2 in English.
Key Knowledge:
Great knowledge in Fortinet Solutions: Fortigate, FortiSwitch, FortiAP, FortiDeceptor, FortiAuthenticator, Fortimanager, Forti-etc.
Great knowledge in SD-WAN and MPLS solutions
Azure Cloud management solutions
Other Knowledge:
SO: Windows Series, Windows server, IOS, Android
Administrative tools: Active Directory, DNS, DHCP, File Server.
Office 365 and Exchange Online systems.
Monitoring tools: Desktop Engine, PRTG (similar).
Knowledge in Cybersecurity
What do we offer you at Eurofragance?
Much more than just a job! Take a look at everything we’ve prepared for you:
Stability and growth in a solid company in full expansion.
International environment with a multicultural team and language practice.
Flexible start time and remote work 2 days/week (after 3 months and as long as the role is eligible for remote work).
Flexible compensation with Cobee (meals, transport, childcare, etc.).
Health & wellness services: medical, physiotherapy, psychological support.
Sports facilities: paddle court, gym, yoga classes.
Nomad Week: work 2 non-consecutive weeks from anywhere in the world.
Medical & life insurance for your peace of mind.
Special prices on perfumes — because you’ll want to wear what we create.
Healthy meals three times a week, served sustainably.
Pension plan to help you build a secure financial future.
Why Eurofragance?
We believe in diversity and in creating a space where everyone feels welcome — regardless of gender, age, background, orientation, or ability. We’re also deeply committed to sustainability: reducing our carbon footprint, enhancing energy efficiency and cultivating environmental respect. By joining us, you become part of a company that actively works to make a positive impact on the planet — and on people.
Ready to join us on this sensorial adventure?
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