2,311 Network Support Engineers jobs in Singapore

Job Summary:

As a System Support Consultant , you will be responsible for the end-to-end administration of SharePoint On-Premises environments. Your main duties include configuring and maintaining the SharePoint platform, managing user access and security settings, performing regular system updates and backups, and providing technical support for SharePoint-related issues. You will also monitor system performance, implement improvements, handle SSL renewals, and support application services and migration requests. Additionally, you will maintain accurate documentation of all SharePoint operations and configurations.

Job Responsibilities

• Configure, administer, and maintain SharePoint On-Premise environments
• Manage user access controls, permissions, and security settings
• Troubleshoot and resolve SharePoint-related technical issues
• Conduct system patching, SSL renewals, and scheduled maintenance
• Maintain detailed documentation for operational processes and configurations
• Monitor system health and performance; implement optimization where required
• Assist with application-related services and SharePoint migration tasks

Requirement :

• Bachelor's degree in Computer Science, IT, or a related field
• 3 to 5 years of experience in SharePoint administration
• Strong proficiency with Microsoft SharePoint Server & Office Online
• Solid PowerShell scripting skills
• Familiarity with content management and information architecture
• Experience in SharePoint migration and upgrade projects
• Knowledge of SharePoint compliance and security features
• AWS experience or certifications is a plus

C: D

Requirement :

• 6+ years of experience production support & development, and 8+ years of IT industry experience
• Strong understanding of RESTful APIs, SOAP, and other communication protocols
• Collaborate with cross-functional teams to understand business requirements and implement effective integration strategies.
• 1st & 2nd Level troubleshooting of payment applications issues.
• Hands-on working experience with Core Java, Spring Boot-related server-side technologies (Microservice architecture / Rest API)
• Liaise with infra & Vendor & e defect and infra related issues to internal team and external vendors
• Expertise in Core Java, J2EE.
• Escalate the incident or problem cases to team lead or manager where necessary.
• Strong written, oral communication skills and able to manage user / vendor / customer
• Responsible for software development, developing new enhancement for the systems, system debugging, bug fixes, production deployment, co-ordinate with user for user acceptance test
• To monitor, support and maintain the Banking payment applications
• Good to have knowledge in F5, load balancer, Proxy, HSM
• Good to have knowledge cheque clearance system
• Domain knowledge of the financial/banking sector

Rachel Ling

EA License No. 21C0761

EA No.: R

C: D

Requirement :

• 6+ years of experience production support & development, and 8+ years of IT industry experience
• Strong understanding of RESTful APIs, SOAP, and other communication protocols
• Collaborate with cross-functional teams to understand business requirements and implement effective integration strategies.
• 1st & 2nd Level troubleshooting of payment applications issues.
• Hands-on working experience with Core Java, Spring Boot-related server-side technologies (Microservice architecture / Rest API)
• Liaise with infra & Vendor & e defect and infra related issues to internal team and external vendors
• Expertise in Core Java, J2EE.
• Escalate the incident or problem cases to team lead or manager where necessary.
• Strong written, oral communication skills and able to manage user / vendor / customer
• Responsible for software development, developing new enhancement for the systems, system debugging, bug fixes, production deployment, co-ordinate with user for user acceptance test
• To monitor, support and maintain the Banking payment applications
• Good to have knowledge in F5, load balancer, Proxy, HSM
• Good to have knowledge cheque clearance system
• Domain knowledge of the financial/banking sector

Please click Apply for this position.

Rachel Ling

EA License No. 21C0761

EA No.: R

Purpose: To manage and provide technical support of IT systems and networks, to ensure uninterrupted and secured business operation, and in compliance with VDL/ETG standard and roadmap.

Key Area of Responsibilities:

• Maintain and update all information technology (IT) systems, its devices and peripherals, within the company to ensure stable and reliable performance.
• Trouble-shoot and resolve all IT-related technical issues and prevent re-occurrences.
• Ensure security and proper access control of all IT-systems, networks and data, so that they are free from malware, spyware, hacking, illegal software and unauthorized access.
• Research and benchmark new developments in the IT industry, and propose improvements to business processes to save costs and drive for better efficiency and productivity.
• Source, communicate and manage external parties or service providers that provide service support and maintenance to operational IT matters.
• Create regular backup of all relevant company's data and store it safely, to ensure Business Continuity, in case of systems and/or network outage.
• Manage access control to company's IT systems and data, to prevent unauthorized access and ensure its security and IP protection.
• Support and participate in company continuous improvement program.

• Degree in IT. Computer Science, Computing, Engineering or relevant.
• Clear communication skills.
• Problem solving skills.
• Knowledge about different platform (e.g. windows, MacOS).

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• Provide systems support according to the business units' SLA of Asia Pacific region:
• Provide Function Support and System Development for CRM (e.g., Salesforce CRM Sales Cloud, and 1st level trouble shooting integration issues with back-office systems)
• Technical Support & System Development includes but not limited to develop new or modify existing applications
• Provide Support on System Simulation, Unit Testing and User Acceptance Testing
• Provide Deployment to Test & Production
• Perform Production Support and System Analysis/Troubleshooting, and work with vendors for the escalated production issues or change requests.
• Update system documentation for changes effected
• Support with Data Centre team for the migration & maintenance of integration middleware and reporting servers.
• For Work/Services provided, to comply to FBAP JSOX/ISMS/Audit Requirements
• Manage change order fulfilment for the designated systems, with resources allocated as per change order requirements (usually of medium complexity)
• Conduct user requirements gathering and analysis
• Perform feasibility study to ascertain area of automation
• Review proposed solutions with respective stakeholders affected by the change order
• Document user requirements into user specifications (functional & technical)
• Design and develop solutions according to the agreed user specifications
• Develop test plan & scripts
• Conduct testing on developed solutions to ensure compliance to user specifications and internal quality assurance requirements (e.g., system performance benchmarks)
• Conduct user training & user acceptance testing
• Ensure proper deployment of change orders to production environment in accordance to internal procedures
• Participate in lead roles in project delivery (small ~ medium size / complexity projects) in accordance to project KPIs:
• Contribute a project member/team lead in new implementation / enhancement projects
• Manage given technical resources to comply to work schedules within constraints and deadlines
• Work with business users to provide improvements to standardize system processes, and to propose business solutions meeting business needs/requirements. This involves good collaborative effort with staff members from cross functional areas (e.g., sections, departments and entities from the Asia Pacific region)
• Work independently with extended vendor teams to support regional business applications
• Coordinate with vendor for issue resolution.
• Provide clear work specifications to vendor for technical delivery.
• Review vendor technical work deliverables in accordance to work specifications.
• Ensure full compliance to company policies, internal procedures and JSOX audit requirements for all work performed.
• Ensure full compliance to information security for all work performed.
• Ensure compliance with Company Information Security Rule, Policies and Procedures at all times.
• Responsible for maintaining security of all Company information entrusted to and not limiting to proper classification & handling of Company I documents and records.
• Complete Information Security training and awareness program on regular basis and possess enough knowledge to adhere to Company I Information Security requirements.
• Responsible for identifying, reporting and complying with Information Security Incident & Reporting Procedure.
• Failing to comply with the security policies could be subject to disciplinary action, potentially including termination of employment or contract and/or prosecution

Are you a skilled professional looking for a challenging role in system support? Do you have experience working with Java-based applications and Linux/Unix environments? If so, we have an exciting opportunity for you to join our team as a System Support Specialist.

As a System Support Specialist, you will be responsible for providing level 2 and level 3 support for Java-based applications within banking or financial operations. You will diagnose and resolve application issues within defined Service Level Agreements (SLAs) and collaborate with business users and technical teams to analyze and resolve incidents.

You will also run basic SQL queries to investigate and resolve data-related problems and maintain and update documentation for recurring issues, including solutions and workarounds in the knowledge base.

Additionally, you will assist in application deployments, patching, and configuration changes during scheduled release windows and escalate unresolved or complex technical issues to senior engineers or development teams, ensuring timely resolution.

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Over 5 years of hands-on experience in Java and Microservices-based J2EE application development or support.
• Strong understanding of Java, Spring Framework, RESTful APIs, and web services.
• Proficient in working with relational databases such as Oracle or PostgreSQL.
• Experience with Linux/Unix environments and shell scripting.

We offer a competitive salary and benefits package, including comprehensive health insurance and retirement savings plan.

The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected will be used solely for the purpose of evaluating your qualifications for the position you're applying for.

We are seeking a skilled and organized Technical Administrator to join our team. As a key member of our maintenance group, you will play a vital role in ensuring the smooth operation of our facilities.

• Reporting and Documentation: Prepare and distribute weekly maintenance performance reports, as well as generate ad-hoc reports for management.
• Maintenance Operations: Upkeep MOM Certification, process orders for spare parts, and liaise with vendors and suppliers for timely delivery.
• Inventory Management: Receive incoming parts, verify accuracy against purchase orders, and log them into the inventory system.
• Stock Issuance and Coordination: Assist in issuing parts to technicians and update stock levels in the system.
• Physical Inventory Counts: Participate in periodic physical inventory counts to ensure accuracy.

• Educational Qualifications: Min. 'O' Level / NITEC / Diploma.
• Work Experience: Minimum of 2-3 years in an administrative role, preferably within maintenance, engineering, manufacturing, logistics, or a similar technical environment.
• Technical Skills: PC proficiency, intermediate level in Microsoft Excel.

We are seeking a skilled Field Service Engineer to provide on-site support and maintenance for various systems, networks, and desktops.

• Deliver daily support, maintenance, and troubleshooting services onsite and offsite
• Provide on-site support for systems, network, and desktop troubleshooting to meet service level agreements
• Collaborate with the product team to enhance system functionality and resolve issues

• Bachelor's degree in Information Technology or a related field, with at least 7 years of relevant working experience
• Proven experience in IT operational support and strong knowledge of Windows operating systems, networking, applications, hardware, etc.
• Excellent technical, analytical, and problem-solving skills, along with strong customer-oriented attitude and interpersonal skills
• Ability to travel to multiple sites

• Rotational shift schedule: 2 days work and 2 days off (day shift: 8am-8pm; night shift: 8pm-8am)

In this role, you will have the opportunity to work closely with our product team to enhance system functionality and troubleshoot complex issues. If you are a motivated and experienced Field Service Engineer looking for a new challenge, we encourage you to apply.

Job Title: System Support Specialist

The successful candidate will be responsible for monitoring and observing system alerts or out of the normal system behaviors, following incident isolation procedures to identify and verify faults before applying problem resolution scripts to fix the issue or escalate. Additionally, the role involves performing consolidation of records for reporting for monitoring, analytics or audit purposes, as well as performing post change system health checks to verify that the changes did not cause undesirable behaviors.

• Monitor and observe system alerts or out of the normal system behaviors
• Follow incident isolation procedure to identify and verify faults before applying problem resolution scripts to fix the issue or escalate
• Perform consolidation of records for reporting for monitoring, analytics or audit purposes
• Perform post change system health checks to verify that the changes did not cause undesirable behaviors
• Manage the lifecycle of incident tickets from creation, update, escalation to closure

• Possess a Nitec, Diploma or Degree preferably in Engineering or Information Technology
• Work in teams of 12 hours rotation shifts that spans across weekends and public holidays
• Able to follow documented work instructions and procedures
• Strong written and verbal command of the English language

This role is ideal for individuals who are detail-oriented, possess strong problem-solving skills, and have excellent communication skills.