889 Network Operations Center jobs in Singapore

COMPANY DESCRIPTION
1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.
1-Net is fast transforming itself into Asia's Data Centre of Choice. As one of the pioneers in broadband development in Singapore, 1-Net currently manages telco-class carrier-neutral Internet Data Centres, along with providing domestic and international connectivity, managed services and media delivery services. 1-Net offers superior stability, secure delivery and service experience through its services. It's uniquely positioned in Southeast Asia, with a comprehensive range of integrated services and a media-centric approach to bring cutting edge solutions to its customers.
We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.
Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.
RESPONSIBILITIES
This role is required to managed and support 1-Net's IT Services business, including Cloud Services, Managed Services, DC services, and Business Continuity Management Services.
Responsibilities
Providing 2nd/3rd level support to Network Services
Problem resolution in customer network issues
Plan, implement, review and project manage network infrastructure projects and operations
Test, evaluate and recommend new networking products for customers
Review and continuously enhance existing network services
Improve network performance; optimize network usage and bandwidth usage and secure the core network
Optimize routing policies and capacity management to ensure minimal network latencies and outages
Secure network with relevant security policies
Responsive to solve network issues, on standby 24x7
Assist L1/L2 Engineers to handle customers' issues directly
Recommend suitable and relevant solutions to solve customers' issues
Provide maintenance support for all network infrastructure
Provide monthly network infrastructure performance review report and capacity planning recommendations
Ensure efficiency and effectiveness of the implemented solutions in meeting user's requirements and work processes and procedures.
Ensure timeliness & quality of project delivery.
Structured cabling system implementation and cross connect provisioning.
QUALIFICATIONS
In depth practical experience in LAN/WAN implementation which include router & switches setup and configuration.
Knowledge and experience with networking protocols, including BGP, VXLAN EVPN, OSPF, IOX-XR, NX-OS
Structured Network Infrastructure for Layer 2 & 3 support.
Certification in CCNA, CCNP is highly preferred
Shift work required
Please note that your application will be sent to and reviewed by the direct employer - 1-Net Singapore Pte Ltd
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COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

1-Net is fast transforming itself into Asia's Data Centre of Choice. As one of the pioneers in broadband development in Singapore, 1-Net currently manages telco-class carrier-neutral Internet Data Centres, along with providing domestic and international connectivity, managed services and media delivery services. 1-Net offers superior stability, secure delivery and service experience through its services. It's uniquely positioned in Southeast Asia, with a comprehensive range of integrated services and a media-centric approach to bring cutting edge solutions to its customers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

RESPONSIBILITIES

This role is required to managed and support 1-Net's IT Services business, including Cloud Services, Managed Services, DC services, and Business Continuity Management Services.

Responsibilities

• Providing 2nd/3rd level support to Network Services
• Problem resolution in customer network issues
• Plan, implement, review and project manage network infrastructure projects and operations
• Test, evaluate and recommend new networking products for customers
• Review and continuously enhance existing network services
• Improve network performance; optimize network usage and bandwidth usage and secure the core network
• Optimize routing policies and capacity management to ensure minimal network latencies and outages
• Secure network with relevant security policies
• Responsive to solve network issues, on standby 24x7
• Assist L1/L2 Engineers to handle customers' issues directly
• Recommend suitable and relevant solutions to solve customers' issues
• Provide maintenance support for all network infrastructure
• Provide monthly network infrastructure performance review report and capacity planning recommendations
• Ensure efficiency and effectiveness of the implemented solutions in meeting user's requirements and work processes and procedures.
• Ensure timeliness & quality of project delivery.
• Structured cabling system implementation and cross connect provisioning.

• In depth practical experience in LAN/WAN implementation which include router & switches setup and configuration.
• Knowledge and experience with networking protocols, including BGP, VXLAN EVPN, OSPF, IOX-XR, NX-OS
• Structured Network Infrastructure for Layer 2 & 3 support.
• Certification in CCNA, CCNP is highly preferred
• Shift work required

Job Title: Network Operations Center and Cable Landing Station Manager

Job Description:

The NOC and CLS Manager plays a pivotal role in ensuring the operational integrity of the submarine cable network and cable landing station, guaranteeing uninterrupted communication and data transmission. This position requires exceptional leadership and technical skills to monitor and maintain the network and systems 24/7.

Key Responsibilities:

• Network Monitoring:
• Monitor the submarine cable network and systems 24/7
• Detect and respond to anomalies, outages, and performance issues
• Analyze alarms and implement preventative measures

• Incident Management:
• Identify and assess network and landing station incidents
• Troubleshoot and resolve or escalate issues
• Collaborate with teams and document incident details

• Performance Optimization:
• Analyze performance data and recommend improvements
• Implement strategies to enhance network capacity and reliability

• Change Management:
• Review and approve planned network changes
• Coordinate maintenance and upgrades with engineering teams

• Technical Support:
• Provide technical support to customers
• Manage co-location services and troubleshoot connections

• Documentation:
• Maintain accurate records of events, incidents, and actions
• Update standard operating procedures (SOPs)

• Proactive Monitoring:
• Implement measures to prevent potential issues
• Conduct routine checks and system updates

• Equipment Management:
• Understand network infrastructure and coordinate maintenance

• Compliance:
• Adhere to industry regulations and security protocols

• Security and Access Control:
• Enforce security protocols and manage access to equipment

• Project Support:
• Participate in new cable installation projects

• Vendor Management:
• Manage relationships with equipment vendors

Required Skills and Qualifications:

• 3-5 years of experience with a telecommunication service provider or a major transmission equipment vendor
• Prior experience in Submarine Cable Landing Station, NOC environment and/or optical transmission is highly desirable
• Graduate or Diploma in Telecommunications/Electrical Engineering. Relevant certifications such as CCNA, CompTIA Network+, or similar qualifications are a plus
• Strong understanding of submarine cable systems, networking principles, and telecommunications technologies
• Good understanding and working knowledge of SDH, DWDM/submarine cable system operations, Ethernet technologies, and structured cabling are a plus
• Familiarity with network and landing station monitoring tools, protocols, and technologies used in NOC and CLS environments
• Excellent troubleshooting skills with the ability to diagnose, communicate, and resolve complex network and landing station issues efficiently
• Effective written and verbal communication skills, especially during high-stress situations
• Ability to work effectively within cross-functional teams and coordinate with external partners
• Capacity to work in a fast-paced, 24/7 environment and handle shifting priorities
• Meticulous in monitoring and documenting network and landing station events and actions

Position Overview: The NOC and CLS Manager is responsible for monitoring and maintaining the operational integrity of the submarine cable network and cable landing station, ensuring uninterrupted communication and data transmission.

Key Responsibilities:

Network Monitoring:

• Monitor the submarine cable network and systems 24/7.
• Detect and respond to anomalies, outages, and performance issues.
• Analyze alarms and implement preventative measures.

Incident Management:

• Identify and assess network and landing station incidents.
• Troubleshoot and resolve or escalate issues.
• Collaborate with teams and document incident details.

Performance Optimization:

• Analyze performance data and recommend improvements.
• Implement strategies to enhance network capacity and reliability.

Change Management:

• Review and approve planned network changes.
• Coordinate maintenance and upgrades with engineering teams.

Technical Support:

• Provide technical support to customers.
• Manage co-location services and troubleshoot connections.

Documentation:

• Maintain accurate records of events, incidents, and actions.
• Update standard operating procedures (SOPs).

Proactive Monitoring:

• Implement measures to prevent potential issues.
• Conduct routine checks and system updates.

Equipment Management:

• Understand network infrastructure and coordinate maintenance.

Compliance:

• Adhere to industry regulations and security protocols.

Security and Access Control:

• Enforce security protocols and manage access to equipment.

Project Support:

• Participate in new cable installation projects.

Vendor Management:

• Manage relationships with equipment vendors.

Qualifications and Skills:

• 3-5 years of experience with a telecommunication service provider or a major transmission equipment vendor.
• Prior experience in Submarine Cable Landing Station, NOC environment and/or optical transmission is highly desirable.
• Graduate or Diploma in Telecommunications/Electrical Engineering. Relevant certifications such as CCNA, CompTIA Network+, or similar qualifications are a plus.
• Strong understanding of submarine cable systems, networking principles, and telecommunications technologies.
• Good understanding and working knowledge of SDH, DWDM/submarine cable system operations, Ethernet technologies, and structured cabling are a plus.
• Familiarity with network and landing station monitoring tools, protocols, and technologies used in NOC and CLS environments.
• Excellent troubleshooting skills with the ability to diagnose, communicate, and resolve complex network and landing station issues efficiently.
• Effective written and verbal communication skills, especially during high-stress situations.
• Ability to work effectively within cross-functional teams and coordinate with external partners.
• Capacity to work in a fast-paced, 24/7 environment and handle shifting priorities.
• Meticulous in monitoring and documenting network and landing station events and actions.

• Monitor the submarine cable network and systems 24/7.
• Detect and respond to anomalies, outages, and performance issues.
• Analyze alarms and implement preventative measures.

• Identify and assess network and landing station incidents.
• Troubleshoot and resolve or escalate issues.
• Collaborate with teams and document incident details.

• Analyze performance data and recommend improvements.
• Implement strategies to enhance network capacity and reliability.

• Review and approve planned network changes.
• Coordinate maintenance and upgrades with engineering teams.

• Provide technical support to customers.
• Manage co-location services and troubleshoot connections.

• Maintain accurate records of events, incidents, and actions.
• Update standard operating procedures (SOPs).

• Implement measures to prevent potential issues.
• Conduct routine checks and system updates.

• Understand network infrastructure and coordinate maintenance.

• Adhere to industry regulations and security protocols.

• Enforce security protocols and manage access to equipment.

• Participate in new cable installation projects.

• Manage relationships with equipment vendors.

• 3-5 years of experience with a telecommunication service provider or a major transmission equipment vendor.
• Prior experience in Submarine Cable Landing Station, NOC environment and/or optical transmission is highly desirable.
• Graduate or Diploma in Telecommunications/Electrical Engineering. Relevant certifications such as CCNA, CompTIA Network+, or similar qualifications are a plus.
• Strong understanding of submarine cable systems, networking principles, and telecommunications technologies.
• Good understanding and working knowledge of SDH, DWDM/submarine cable system operations, Ethernet technologies, and structured cabling are a plus.
• Familiarity with network and landing station monitoring tools, protocols, and technologies used in NOC and CLS environments.
• Excellent troubleshooting skills with the ability to diagnose, communicate, and resolve complex network and landing station issues efficiently.
• Effective written and verbal communication skills, especially during high-stress situations.
• Ability to work effectively within cross-functional teams and coordinate with external partners.
• Capacity to work in a fast-paced, 24/7 environment and handle shifting priorities.
• Meticulous in monitoring and documenting network and landing station events and actions.

Position Overview: The NOC and CLS Manager is responsible for monitoring and maintaining the operational integrity of the submarine cable network and cable landing station, ensuring uninterrupted communication and data transmission.

Key Responsibilities:

Network Monitoring:

• Monitor the submarine cable network and systems 24/7.
• Detect and respond to anomalies, outages, and performance issues.
• Analyze alarms and implement preventative measures.

Incident Management:

• Identify and assess network and landing station incidents.
• Troubleshoot and resolve or escalate issues.
• Collaborate with teams and document incident details.

Performance Optimization:

• Analyze performance data and recommend improvements.
• Implement strategies to enhance network capacity and reliability.

Change Management:

• Review and approve planned network changes.
• Coordinate maintenance and upgrades with engineering teams.

Technical Support:

• Provide technical support to customers.
• Manage co-location services and troubleshoot connections.

Documentation:

• Maintain accurate records of events, incidents, and actions.
• Update standard operating procedures (SOPs).

Proactive Monitoring:

• Implement measures to prevent potential issues.
• Conduct routine checks and system updates.

Equipment Management:

• Understand network infrastructure and coordinate maintenance.

Compliance:

• Adhere to industry regulations and security protocols.

Security and Access Control:

• Enforce security protocols and manage access to equipment.

Project Support:

• Participate in new cable installation projects.

Vendor Management:

• Manage relationships with equipment vendors.

Qualifications and Skills:

• 3-5 years of experience with a telecommunication service provider or a major transmission equipment vendor.
• Prior experience in Submarine Cable Landing Station, NOC environment and/or optical transmission is highly desirable.
• Graduate or Diploma in Telecommunications/Electrical Engineering. Relevant certifications such as CCNA, CompTIA Network+, or similar qualifications are a plus.
• Strong understanding of submarine cable systems, networking principles, and telecommunications technologies.
• Good understanding and working knowledge of SDH, DWDM/submarine cable system operations, Ethernet technologies, and structured cabling are a plus.
• Familiarity with network and landing station monitoring tools, protocols, and technologies used in NOC and CLS environments.
• Excellent troubleshooting skills with the ability to diagnose, communicate, and resolve complex network and landing station issues efficiently.
• Effective written and verbal communication skills, especially during high-stress situations.
• Ability to work effectively within cross-functional teams and coordinate with external partners.
• Capacity to work in a fast-paced, 24/7 environment and handle shifting priorities.
• Meticulous in monitoring and documenting network and landing station events and actions.

Data Center Engineer (Network Operations)

Budget" upto 5500 (basic)

Your Role

This role is responsible for the day-to-day monitoring of network and infrastructure operations. You will deliver excellent customer service, troubleshoot issues, and escalate incidents for internal and external stakeholders contacting the Global Command Center. This is a shift-based role, requiring flexibility for rotating schedules.

What You’ll Do

• Work a 12-hour morning shift on a rotating schedule.
• Deliver Tier I network support and customer service for mission-critical, 24/7 Data Centers.
• Participate in a weekly on-call rotation supporting 24/7 operations.
• Provide both proactive and reactive assistance to external customers.
• Support the network environment—logging unfamiliar issues, owning resolution efforts, or escalating as required.
• Receive, triage, and respond to incoming phone calls, emails, and portal tickets from internal and external users.
• Detect and analyze alarms to perform basic fault isolation and troubleshooting; escalate to Tier II, Tier III, or management when needed.
• Generate and publish incident, maintenance, and advisory notifications for internal and external stakeholders at site or regional levels.
• Prioritize tasks to meet defined KPIs and service-level commitments.
• Maintain clear, effective communication with Tier II, Tier III, and management for urgent or high-priority cases.
• Document incidents, maintenance, and problem details in real-time.
• Ensure customer SLAs are consistently met.
• Maintain current knowledge through training—both internal and external—as well as continued education and professional development.

What You’ll Need

• Minimum 1 year of experience in a 24/7 Network Operations Center, Contact Center, or equivalent environment.
• At least 1 year of customer service or technical support experience (or equivalent).
• Strong written and verbal communication skills for both colleagues and customers.
• Ability to multi-task and effectively prioritize responsibilities.
• Self-discipline and commitment to meet deadlines consistently.
• Basic proficiency with Microsoft Operating Systems, Office Suite, and Visio.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy.

• Seniority level Associate

• Employment type Full-time

• Job function Information Technology
• Industries Information Services, Technology, Information and Media, and Data Infrastructure and Analytics

Referrals increase your chances of interviewing at PERSOL APAC by 2x

Greater Batam IDR5,500,000.00-IDR7,000,000.00 2 weeks ago

Downtown Core, Central Singapore Community Development Council, Singapore 1 month ago

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Data Center Engineer (Network Operations)

Data Center Engineer (Network Operations)

Data Center Engineer (Network Operations)

Budget" upto 5500 (basic)

Your Role

This role is responsible for the day-to-day monitoring of network and infrastructure operations. You will deliver excellent customer service, troubleshoot issues, and escalate incidents for internal and external stakeholders contacting the Global Command Center. This is a shift-based role, requiring flexibility for rotating schedules.

What You’ll Do

• Work a 12-hour morning shift on a rotating schedule.
• Deliver Tier I network support and customer service for mission-critical, 24/7 Data Centers.
• Participate in a weekly on-call rotation supporting 24/7 operations.
• Provide both proactive and reactive assistance to external customers.
• Support the network environment—logging unfamiliar issues, owning resolution efforts, or escalating as required.
• Receive, triage, and respond to incoming phone calls, emails, and portal tickets from internal and external users.
• Detect and analyze alarms to perform basic fault isolation and troubleshooting; escalate to Tier II, Tier III, or management when needed.
• Generate and publish incident, maintenance, and advisory notifications for internal and external stakeholders at site or regional levels.
• Prioritize tasks to meet defined KPIs and service-level commitments.
• Maintain clear, effective communication with Tier II, Tier III, and management for urgent or high-priority cases.
• Document incidents, maintenance, and problem details in real-time.
• Ensure customer SLAs are consistently met.
• Maintain current knowledge through training—both internal and external—as well as continued education and professional development.

What You’ll Need

• Minimum 1 year of experience in a 24/7 Network Operations Center, Contact Center, or equivalent environment.
• At least 1 year of customer service or technical support experience (or equivalent).
• Strong written and verbal communication skills for both colleagues and customers.
• Ability to multi-task and effectively prioritize responsibilities.
• Self-discipline and commitment to meet deadlines consistently.
• Basic proficiency with Microsoft Operating Systems, Office Suite, and Visio.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Information Services, Technology, Information and Media, and Data Infrastructure and Analytics

Referrals increase your chances of interviewing at PERSOL APAC by 2x

Sign in to set job alerts for “Data Center Engineer” roles.

Greater Batam IDR5,500,000.00-IDR7,000,000.00 2 weeks ago

Downtown Core, Central Singapore Community Development Council, Singapore 1 month ago

DCEO Engineer, Data Center Engineering Operations

DCEO Engineer, Data Center Engineering Operations

Cloud Infrastructure Engineer (Endpoint and Device Management)

Infrastructure Security Engineer (1 year contract)

DCEO Engineer, Data Center Engineering Operations

Ops Engineer, Data Centre - #catalystWSP

Datacenter Operations Engineer (DCO), Infrastructure Engineering

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The Network Operations Engineer is a network hardware and circuit support engineer for all levels of the network. This position requires the ability to work independently with a high level of accuracy and attention to detail.

Roles and Responsibilities:

• Participate in production network and internet peering strategies
• Experience with networking technologies relative to content delivery network, monitoring capacity and peering traffic.
• Day-to-day activities involve working on multiple vendor servers and various software and hardware issues
• Working with multiple TAC vendors to fix the hardware issues
• Handle traffic and any other queries raised by ISP/partners
• Capable of driving the first level of Escalations reported by the team.
• Capability to prepare both Technical and Process MOP and circulating with other Team Leads.
• Support team in handling network and traffic peering for any Layer 1 to Layer 3 issues.
• Capability to drive data insights and report them on and as required.
• Participating in multiple meetings and providing weekly presentations related to Network Performance and Escalations.
• Work with ISP/vendors on fixing any issues related to network
• Jointly working with the Regional and Other region Team Leads.
• Participate in 24/7 support with other teams across the globe. Some weekend work may be required.

Required Qualifications/Skills:

• Bachelor's degree and 7+ years' related experience and/or training; or equivalent combination of education and experience
• Builds productive internal and external working relationships
• Exercises judgment within defined procedures and practices to determine appropriate action
• Understanding of network and traffic peering
• Understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies will be advantages.
• Understanding of preparing root cause analysis for any network and server outages.
• Strong communication skills, including the ability to work with service providers, colocation facilities, and ISPs around the world
• Knowledgeable about the different Network Protocols like OSPF/ISIS and BGP
• Know-how knowledge about the DWDMs involving multiple vendors like Cienna, Infinera and Cisco NCS.
• Knowledgeable on Layer 1-3 troubleshooting.

Preferred Qualifications:

• Experience working in a multi-vendor network environment.
• Network certifications. CCNP/JNCIP preffered
• Any expertise in the field of Optical is a plus.