1,265 Network Operations Center jobs in Singapore

Role Purpose(s)

The Technical Support for Network Operations Center (NOC) plays a vital role in ensuring the smooth functioning of our network infrastructure and providing technical assistance.

Key Accountabilities

· Monitoring network performance and addressing any anomalies or issues promptly

· Responding to technical inquiries and providing solutions to network-related problems

Job Responsibilities & Duties

· Operates and monitors all systems, applications, network and telecommunication line usage

· Fault response, troubleshooting and incident/problem management: Monitor and identify system abnormalities and resolve problems or follow-up to ensure resolution of problems escalated to relevant parties

· Perform and execute user service requests in accordance with QMS standard.

· Provides technical support to users in disaster recovery, contingency test, scheduled maintenance / system change requests, software installation, network equipment problems, etc.

· Check and monitor environmental conditions for the machines and devices in the data centre (UPS, air-con, etc.)

· Day-to-day data center Physical Security Controller to maintain proper security within the data centre

· Maintains and monitors usage of storage media, stationery, etc.

· Generate inventory and statistical reports

· Must be willing to work 24x7 12hr shifts

· Any other duties as and when assigned.

Working Experience Requirements

· Basic knowledge in PC operations and computer networking.

· Experience in computer operations environment

Skills Required

· Strong problem-solving skills and attention to detail.

· Excellent communication skills, both verbal and written.

· Ability to work independently and as part of a team.

· Knowledge of Windows and Linux is preferred

· Knowledge of ITIL foundation is preferred

Shift Hours: 12 hours shift: 9am to 9pm and 9pm to 9am

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• , initial diagnosis, ticketing, and prioritisation.
• Incident response (L1/L2): Troubleshoot per SLA, apply workarounds, escalate to engineering/providers, and drive closure with clear comms.
• Cross-border services: Support IPLC/IEPL, IP Transit, MPLS/VPN; coordinate maintenance windows, change execution, and rollback plans.
• Change & validation: Pre-checks, implementation checkpoints, PIV; keep rollback readiness and change hygiene.
• Performance & capacity: Track utilisation, produce weekly/monthly reports, and recommend tuning/expansion.
• Documentation: Maintain topology, SOP/runbooks, RCAs, and audit-ready ticket records.
• Shift coverage: Participate in rostered shift/on-call to meet priority incident needs.

• Education: Bachelor's in Telecommunications, Network Engineering, Electronics, Computer Science , or related.
• Experience: 2-4 years in NOC / network operations (L1/L2) within carrier or large enterprise environments, operating to SLAs.
• Networking: Working knowledge of IP/MPLS, BGP/OSPF, VLAN, QoS, ACL, NAT ; familiarity with OTN/DWDM/SDH is a plus.
• Tools: Hands-on with monitoring/ticketing (Zabbix/PRTG/SolarWinds, ServiceNow/Jira/Remedy), basic CLI, and Wireshark packet reads.
• Communication: Crisp incident notes, timely updates, and confident vendor/customer coordination.
• Language: English and Mandarin - Mandarin is required to liaise with China-based technical teams and review Mandarin technical/contract materials (business necessity).
• Eligibility: Legally able to work in Singapore; open to night/weekend shifts per roster.

• Certifications: CCNA/HCNA/CCNP/HCIP , ITIL Foundation , or equivalent.
• Exposure to MVNO/mobile platforms, large campus networks, or carrier-grade integrations.
• RCA writing, problem management, or change management experience.

Join our Network Operations Center (NOC) team and play a vital role in monitoring, supporting, and maintaining critical systems to ensure smooth operations. This is a great opportunity for individuals with basic networking knowledge and a strong interest in system monitoring.

• Monitor networks and systems using tools such as Zabbix
• Respond to incidents and escalate issues when necessary
• Perform basic troubleshooting and provide support when required
• Maintain accurate logs and reports
• Work effectively in a team and demonstrate strong communication skills
• Commit to working 12-hour shifts

• No prior experience required – fresh graduates are welcome (training will be provided)
• Basic knowledge of web-based UI interfaces is essential
• Proficiency in Microsoft Excel is preferred
• Strong stress management and problem-solving skills
• Customer-oriented with good collaboration, initiative, and communication abilities
• Basic understanding of networking and system operations
• Minimum qualification: GCE O-Levels or Diploma

• Gain hands-on experience in a dynamic IT operations environment
• Learn from experienced professionals and grow your career in networking and systems support
• Be part of a collaborative and supportive team culture

The Technical Support Specialist plays a crucial role in ensuring the seamless operation of our network infrastructure.

• Monitoring network performance and identifying anomalies is essential to taking prompt corrective action.
• Responding to technical inquiries and providing timely solutions to network-related issues is key to delivering exceptional service.

• We operate and monitor systems, applications, network, and telecommunication lines to guarantee smooth functioning.
• Fault response, troubleshooting, and incident/problem management are critical to detecting system abnormalities, resolving issues, and following up on escalated cases.
• We execute user service requests in accordance with QMS standards, ensuring timely resolution.
• Providing technical support during disaster recovery, contingency testing, scheduled maintenance, system change requests, software installations, and network equipment troubleshooting is vital.
• Maintaining environmental conditions in the data center, including UPS and air-conditioning, is essential.
• As Physical Security Controller for the data center, we ensure adherence to security protocols.
• We track and manage the usage of storage media, stationery, and other consumables.
• Generating regular inventory and statistical reports is a priority.
• We work 24/7 on rotating 12-hour shifts as required.
• We perform any other duties assigned by the supervisor or management.

• Strong analytical and problem-solving skills enable us to make informed decisions.
• A results-oriented mindset with attention to detail ensures high-quality deliverables.
• Effective communication skills (verbal and written) facilitate collaboration and information exchange.
• Ability to work collaboratively as part of a team drives success.

• Monitor networks and systems using tools such as Zabbix
• Respond to incidents and escalate issues when necessary
• Perform basic troubleshooting and provide support when required
• Maintain accurate logs and reports
• Work effectively in a team and demonstrate strong communication skills
• Commit to working 12-hour shifts

• No prior experience required - fresh graduates are welcome (training will be provided)
• Basic knowledge of web-based UI interfaces is essential
• Proficiency in Microsoft Excel is preferred
• Strong stress management and problem-solving skills
• Customer-oriented with good collaboration, initiative, and communication abilities
• Basic understanding of networking and system operations
• Minimum qualification: GCE O-Levels or Diploma

• Gain hands-on experience in a dynamic IT operations environment
• Learn from experienced professionals and grow your career in networking and systems support
• Be part of a collaborative and supportive team culture

Job Description & Requirements

Join our Network Operations Center (NOC) team and play a vital role in monitoring, supporting, and maintaining critical systems to ensure smooth operations. This is a great opportunity for individuals with basic networking knowledge and a strong interest in system monitoring.

Key Responsibilities

• Monitor networks and systems using tools such as Zabbix
• Respond to incidents and escalate issues when necessary
• Perform basic troubleshooting and provide support when required
• Maintain accurate logs and reports
• Work effectively in a team and demonstrate strong communication skills
• Commit to working 12-hour shifts

Skills and Experience

• No prior experience required – fresh graduates are welcome (training will be provided)
• Basic knowledge of web-based UI interfaces is essential
• Proficiency in Microsoft Excel is preferred
• Strong stress management and problem-solving skills
• Customer-oriented with good collaboration, initiative, and communication abilities
• Basic understanding of networking and system operations
• Minimum qualification: GCE O-Levels or Diploma

Why Join Us

• Gain hands-on experience in a dynamic IT operations environment
• Learn from experienced professionals and grow your career in networking and systems support
• Be part of a collaborative and supportive team culture

Job Description & Requirements
Join our Network Operations Center (NOC) team and play a vital role in monitoring, supporting, and maintaining critical systems to ensure smooth operations. This is a great opportunity for individuals with basic networking knowledge and a strong interest in system monitoring.

Key Responsibilities

• Monitor networks and systems using tools such as Zabbix
• Respond to incidents and escalate issues when necessary
• Perform basic troubleshooting and provide support when required
• Maintain accurate logs and reports
• Work effectively in a team and demonstrate strong communication skills
• Commit to working 12-hour shifts

Skills and Experience

• No prior experience required – fresh graduates are welcome (training will be provided)
• Basic knowledge of web-based UI interfaces is essential
• Proficiency in Microsoft Excel is preferred
• Strong stress management and problem-solving skills
• Customer-oriented with good collaboration, initiative, and communication abilities
• Basic understanding of networking and system operations
• Minimum qualification: GCE O-Levels or Diploma

Why Join Us

• Gain hands-on experience in a dynamic IT operations environment
• Learn from experienced professionals and grow your career in networking and systems support
• Be part of a collaborative and supportive team culture

Role Purpose(s)

The Technical Support for Network Operations Center (NOC) plays a vital role in ensuring the smooth functioning of our network infrastructure and providing technical assistance.

Key Accountabilities

· Monitoring network performance and addressing any anomalies or issues promptly

· Responding to technical inquiries and providing solutions to network-related problems

Job Responsibilities & Duties

· Operates and monitors all systems, applications, network and telecommunication line usage

· Fault response, troubleshooting and incident/problem management: Monitor and identify system abnormalities and resolve problems or follow-up to ensure resolution of problems escalated to relevant parties

· Perform and execute user service requests in accordance with QMS standard.

· Provides technical support to users in disaster recovery, contingency test, scheduled maintenance / system change requests, software installation, network equipment problems, etc.

· Check and monitor environmental conditions for the machines and devices in the data centre (UPS, air-con, etc.)

· Day-to-day data center Physical Security Controller to maintain proper security within the data centre

· Maintains and monitors usage of storage media, stationery, etc.

· Generate inventory and statistical reports

· Must be willing to work 24x7 12hr shifts

· Any other duties as and when assigned.

Working Experience Requirements

· Basic knowledge in PC operations and computer networking.

· Experience in computer operations environment

Skills Required

· Strong problem-solving skills and attention to detail.

· Excellent communication skills, both verbal and written.

· Ability to work independently and as part of a team.

· Knowledge of Windows and Linux is preferred

· Knowledge of ITIL foundation is preferred

Shift Hours: 12 hours shift: 9am to 9pm and 9pm to 9am

---

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at . When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

COMPANY DESCRIPTION

1-Net manages carrier-neutral Internet Data Centers, along with providing a comprehensive range of integrated services including network connectivity, managed services, work area recovery suite, cloud and media delivery services. 1-Net's Data Center Corridor initiative currently interconnects key data centers in Singapore to facilities quick deployment and providing a diverse connectivity options for enterprises and service providers.

1-Net is fast transforming itself into Asia's Data Centre of Choice. As one of the pioneers in broadband development in Singapore, 1-Net currently manages telco-class carrier-neutral Internet Data Centres, along with providing domestic and international connectivity, managed services and media delivery services. 1-Net offers superior stability, secure delivery and service experience through its services. It's uniquely positioned in Southeast Asia, with a comprehensive range of integrated services and a media-centric approach to bring cutting edge solutions to its customers.

We are committed to creating an inclusive and diverse workplace where talent thrives. Our hiring decisions are made based on merit and fit-to-role. If you have a disability or special need which requires accommodation to participate in the recruitment process, please inform us when you submit your online application. We will be happy to support as necessary.

Thank you for your interest and application to this role. Please note that only short-listed candidates will be contacted.

DESIGNATION : Senior Engineer, L2 Network Operations Center (1-Net)

RESPONSIBILITIES

This role is required to managed and support 1-Net's IT Services business, including Cloud Services, Managed Services, DC services, and Business Continuity Management Services.

Responsibilities

• Providing 2nd/3rd level support to Network Services
• Problem resolution in customer network issues
• Plan, implement, review and project manage network infrastructure projects and operations
• Test, evaluate and recommend new networking products for customers
• Review and continuously enhance existing network services
• Improve network performance; optimize network usage and bandwidth usage and secure the core network
• Optimize routing policies and capacity management to ensure minimal network latencies and outages
• Secure network with relevant security policies
• Responsive to solve network issues, on standby 24x7
• Assist L1/L2 Engineers to handle customers' issues directly
• Recommend suitable and relevant solutions to solve customers' issues
• Provide maintenance support for all network infrastructure
• Provide monthly network infrastructure performance review report and capacity planning recommendations
• Ensure efficiency and effectiveness of the implemented solutions in meeting user's requirements and work processes and procedures.
• Ensure timeliness & quality of project delivery.
• Structured cabling system implementation and cross connect provisioning.

QUALIFICATIONS

• In depth practical experience in LAN/WAN implementation which include router & switches setup and configuration.
• Knowledge and experience with networking protocols, including BGP, VXLAN EVPN, OSPF, IOX-XR, NX-OS
• Structured Network Infrastructure for Layer 2 & 3 support.
• Certification in CCNA, CCNP is highly preferred
• Shift work required