973 Network Operations jobs in Singapore

Key Responsibilities:

• Provide first-line operational support for day-to-day network operations.
• Perform duty roster and on-call standby.
• Support structured cabling (copper, fiber, dark fiber) and be competent in the use of testers (OTDR, power meter, light source, cable certifiers).
• Troubleshoot and escalate issues according to established processes.
• Possess with driving license.

Requirements:

• ITE or Diploma in Information Technology, Computer Networking, or related field.
• 2–5 years of relevant experience in network operations, structured cabling, or related field preferred; fresh graduates with strong technical knowledge and internship experience are welcome to apply.
• Cisco CCNA (or equivalent networking certification) required
• Basic knowledge of IPv4 addressing, VLANs, and switching concepts.
• Familiarity with Wi-Fi troubleshooting and access point deployments.
• Good understanding of structured cabling standards (Cat6/Cat6A, patch panels, fiber termination).
• Able to use common network testers (e.g., OTDR, power meter, light source, cable certifiers) to validate copper and fiber link performance.
• Exposure to Cisco or equivalent switches and wireless equipment preferred.
• To perform on-call standby and duty roster.
• Class 3 Driving License preferred for site mobility.
• Good written and verbal communication skills; able to work professionally with internal teams and vendors.
• Adaptable and reliable in a dynamic environment.
• Team player with eagerness to learn.

• Maintain and enhance the operational efficiency of our network infrastructure to meet business needs.

• Implement and maintain network configurations, including routers, switches, firewalls, and load balancers.

• Monitor network performance and proactively identify and resolve issues to minimize downtime.

• Coordinate with cross-functional teams to implement changes and updates to the network environment.

• Develop and maintain operational documentation, including network diagrams, procedures, and runbooks.

• Able to travel to various site in Singapore for network outfitting projects

• Provide support for network-related incidents and escalations.

• Provide after-hours support as needed.

Minimum Requirements:

• Local Diploma in Information Technology, Computer Science, or related field.

• Minimum of 3 years of experiencein network engineering or operations roles, mid-careerist with relevant network training is acceptable

• Proficiency in networking protocols and technologies, including TCP/IP, VLANs, OSPF, BGP, VPN, and DNS.

• Minimum CCNA or equivalent certification

• Hands-on experience with Cisco, Juniper, or equivalent networking equipment.

• Strong troubleshooting and problem-solving skills with a focus on operational efficiency.

• Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.

• Excellent communication and interpersonal skills.

Bonus Skills:

• Industry certifications such as CCNP, JNCIA, or equivalent.

• Familiarity with network monitoring and management tools (e.g., Nagios, Zabbix, PRTG).

• Knowledge of cloud networking technologies and architectures (AWS, Azure, GCP)

• Take part in production network and internet peering strategies
• Verse with networking technologies relative to content delivery network, monitoring capacity and peering traffic.
• Perform Day-to-day activities involve working on multiple vendor servers and various software and hardware issues
• Work with multiple TAC vendors to fix the hardware issues
• Handle traffic and any other queries raised by ISP/partners
• Capable of driving the first level of Escalations reported by the team.
• Capability to prepare both Technical and Process MOP and circulating with other Team Leads.
• Support team in handling network and traffic peering for any Layer 2 to Layer 3 issues.
• Capability to drive data insights and report them on and as required.
• Participating in multiple meetings and providing weekly presentations related to Network Performance and Escalations.
• Work with ISP/vendors on fixing any issues related to network
• Jointly working with the Regional and Other region Team Leads.
• Provide 24/7 support with other teams across the globe. Some weekend work may be required with weekdays off.
• Other ad-hoc duties.

Requirements

• Possesses Bachelor's degree (B.S/B.A) and 7+ years' related experience and/or training; or equivalent combination of education and experience
• Able to builds relationships with internal and external stakeholders
• Exercises judgment within defined procedures and practices to determine appropriate action
• Knowledge in network and traffic peering
• Knowledge in fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies will be advantages.
• Able to prepare root cause analysis for any network and server outages.
• Strong communication skills, including the ability to work with service providers, colocation facilities, and ISPs around the world
• Knowledgeable about the different Network Protocols like OSPF/ISIS and BGP
• Deep knowledge in DWDMs involving multiple vendors like Cienna, Infinera and Cisco NCS.
• Knowledgeable on Layer 2-3 troubleshooting.
• Possesses CCNP/JNCIP certification
• Any expertise in the field of Optical is a plus.

Kindly understand that only shortlisted candidates will be notified.

Welead Solutions Pte Ltd

Poon Wai Soon, Bernard

Reg. No: R

EA License No.: 23C1882

Network Operations Engineer
Our client in the BFSI are looking to hire a
hands‐on Network Operations Engineer
to ensure the reliability, performance, and availability of our network platforms. You will troubleshoot complex incidents, optimize operations, implement automation, and collaborate across teams to deliver seamless network support.
Responsibilities
Lead resolution of complex network issues and communicate findings to senior management.
Support and monitor platforms including Routing, Switching, Firewalls, Load Balancers, SD‐WAN, Wireless, Cloud, VoIP, and more.
Analyze network traces and logs to identify root causes and implement solutions.
Manage incident queues, escalations, and shift handovers.
Create and maintain documentation, MoPs, and knowledge base articles.
Identify process gaps and opportunities to enhance automation.
Requirements
At least 5 years hands‐on network experience and 3 years in wireless technologies.
Strong expertise across Routing, Switching, Firewalls, Load Balancers, SD‐WAN, Wireless, Cloud, VoIP, QoS, DHCP, DNS, CDN.
Scripting/automation experience (Python preferred) and advanced tooling knowledge.
Excellent troubleshooting, problem‐solving, and communication skills.
Flexible with on‐call rotation and shift schedules.
#J-18808-Ljbffr

• Take part in production network and internet peering strategies
• Verse with networking technologies relative to content delivery network, monitoring capacity and peering traffic.
• Perform Day-to-day activities involve working on multiple vendor servers and various software and hardware issues
• Work with multiple TAC vendors to fix the hardware issues
• Handle traffic and any other queries raised by ISP/partners
• Capable of driving the first level of Escalations reported by the team.
• Capability to prepare both Technical and Process MOP and circulating with other Team Leads.
• Support team in handling network and traffic peering for any Layer 2 to Layer 3 issues.
• Capability to drive data insights and report them on and as required.
• Participating in multiple meetings and providing weekly presentations related to Network Performance and Escalations.
• Work with ISP/vendors on fixing any issues related to network
• Jointly working with the Regional and Other region Team Leads.
• Provide 24/7 support with other teams across the globe. Some weekend work may be required with weekdays off.
• Other ad-hoc duties.

Requirements

• Possesses Bachelor’s degree (B.S/B.A) and 7+ years’ related experience and/or training; or equivalent combination of education and experience
• Able to builds relationships with internal and external stakeholders
• Exercises judgment within defined procedures and practices to determine appropriate action
• Knowledge in network and traffic peering
• Knowledge in fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies will be advantages.
• Able to prepare root cause analysis for any network and server outages.
• Strong communication skills, including the ability to work with service providers, colocation facilities, and ISPs around the world
• Knowledgeable about the different Network Protocols like OSPF/ISIS and BGP
• Deep knowledge in DWDMs involving multiple vendors like Cienna, Infinera and Cisco NCS.
• Knowledgeable on Layer 2-3 troubleshooting.
• Possesses CCNP/JNCIP certification
• Any expertise in the field of Optical is a plus.

Kindly understand that only shortlisted candidates will be notified.

Welead Solutions Pte Ltd

Poon Wai Soon, Bernard

Reg. No: R

EA License No.: 23C1882

Key Responsibilities:

• Provide first-line operational support for day-to-day network operations.
• Perform duty roster and on-call standby.
• Support structured cabling (copper, fiber, dark fiber) and be competent in the use of testers (OTDR, power meter, light source, cable certifiers).
• Troubleshoot and escalate issues according to established processes.
• Possess with driving license.

Requirements:

• ITE or Diploma in Information Technology, Computer Networking, or related field.
• 2–5 years of relevant experience in network operations, structured cabling, or related field preferred; fresh graduates with strong technical knowledge and internship experience are welcome to apply.
• Cisco CCNA (or equivalent networking certification) required
• Basic knowledge of IPv4 addressing, VLANs, and switching concepts.
• Familiarity with Wi-Fi troubleshooting and access point deployments.
• Good understanding of structured cabling standards (Cat6/Cat6A, patch panels, fiber termination).
• Able to use common network testers (e.g., OTDR, power meter, light source, cable certifiers) to validate copper and fiber link performance.
• Exposure to Cisco or equivalent switches and wireless equipment preferred.
• To perform on-call standby and duty roster.
• Class 3 Driving License preferred for site mobility.
• Good written and verbal communication skills; able to work professionally with internal teams and vendors.
• Adaptable and reliable in a dynamic environment.
• Team player with eagerness to learn.

• , initial diagnosis, ticketing, and prioritisation.
• Incident response (L1/L2): Troubleshoot per SLA, apply workarounds, escalate to engineering/providers, and drive closure with clear comms.
• Cross-border services: Support IPLC/IEPL, IP Transit, MPLS/VPN; coordinate maintenance windows, change execution, and rollback plans.
• Change & validation: Pre-checks, implementation checkpoints, PIV; keep rollback readiness and change hygiene.
• Performance & capacity: Track utilisation, produce weekly/monthly reports, and recommend tuning/expansion.
• Documentation: Maintain topology, SOP/runbooks, RCAs, and audit-ready ticket records.
• Shift coverage: Participate in rostered shift/on-call to meet priority incident needs.

• Education: Bachelor's in Telecommunications, Network Engineering, Electronics, Computer Science , or related.
• Experience: 2–4 years in NOC / network operations (L1/L2) within carrier or large enterprise environments, operating to SLAs.
• Networking: Working knowledge of IP/MPLS, BGP/OSPF, VLAN, QoS, ACL, NAT ; familiarity with OTN/DWDM/SDH is a plus.
• Tools: Hands-on with monitoring/ticketing (Zabbix/PRTG/SolarWinds, ServiceNow/Jira/Remedy), basic CLI, and Wireshark packet reads.
• Communication: Crisp incident notes, timely updates, and confident vendor/customer coordination.
• Language: English and Mandarin — Mandarin is required to liaise with China-based technical teams and review Mandarin technical/contract materials (business necessity).
• Eligibility: Legally able to work in Singapore; open to night/weekend shifts per roster.

• Certifications: CCNA/HCNA/CCNP/HCIP , ITIL Foundation , or equivalent.
• Exposure to MVNO/mobile platforms, large campus networks, or carrier-grade integrations.
• RCA writing, problem management, or change management experience.

Position: Network Operations Analyst (Level 2)

Location: Singapore

Experience Required: 3–7 years

Salary Range: SGD 6,000 – 8,000/month

Eligibility: Open to Singapore Citizens and PRs only (Visa sponsorship not available)

We are seeking a highly skilled and motivated Network Operations Analyst (L2) to join our

Infrastructure Network Operations team. In this role, you will be responsible for providing Level 2 support across a wide range of network technologies. You will be an essential part of business continuity and recovery (BRP) planning and execution, incident management, and second-level problem determination.

The environment covers LAN, MAN, WAN, RLAN, DIA, Wireless, Proxy, Firewall, Load Balancer, and Optical solutions.

• Provide Level 2 network operations support in a complex enterprise environment.

• Manage and resolve network incidents and service requests in accordance with SLAs.

• Participate in BRP/BCP activities to ensure network resilience and recovery.

• Troubleshoot issues across routers, switches, WIFI, firewalls, proxies, and voice systems.

• Work collaboratively with internal teams, vendors, and service providers.

• Execute diagnostics using tools like SolarWinds, Thousand Eyes, and Blackbird.

• Manage incidents via ITSM systems; support change and problem management processes.

• Ensure compliance with IT Risk & Compliance standards, CIA, BIA, CMDB, IAM policies.

• Maintain accurate documentation for systems, processes, and procedures.

• Support operations in environments with at least 1,000+ network devices .

• Minimum 5 years of hands-on experience in:

• Cisco Routing & Switching

• Palo Alto Firewalls

• Enterprise WIFI (Cisco/Meraki)

• Proxy and security appliances

• Strong understanding of:

• TCP/IP, DNS, DHCP, and other networking fundamentals

• Telecommunications connectivity and infrastructure

• Hands-on experience with:

• Palo Alto Firewalls

• SD-WAN (Cisco/Viptela)

• VMware NSX

• AudioCodes Team Voice System

• Cisco CUCM (Unified Communications)

• Proficient with diagnostic tools and monitoring platforms:

• SolarWinds, Thousand Eyes, Blackbird (or similar)

• Skilled in packet analysis/sniffer tools (Wireshark or similar).

• Experienced in ITSM processes:

• Incident, Change, Problem Management

• Exposure to:

• IT Risk & Compliance

• CIA, BIA, CMDB

• IAM and Governance frameworks

• Familiarity with BCP/BRP exercises and documentation

• Diploma or Degree in Information Technology or related field

• Mandatory : Cisco Certified Network Associate ( CCNA ) with at least 5 years of work experience

• Preferred : Cisco Certified Network Professional ( CCNP )

ITIL Foundation certification is an added advantage

Duration: 12 months renewable + bonus

Location: Tai Seng Exchange Headquarters

WORK TIMINGS

Shift pattern: Day shifts Only - 7.00am to 5.00pm or 11.00pm to 8.00pm

The NOC Engineer is responsible for monitoring, maintaining, and supporting network infrastructure and systems to ensure maximum uptime and performance. This role involves real-time network surveillance, troubleshooting incidents, and escalating issues as needed to ensure seamless IT operations.

Key Responsibilities

• Monitor network performance and availability through NOC tools and dashboards.

• Respond to alerts, investigate incidents, and take corrective actions.

• Perform first-level troubleshooting of network devices, servers, and connectivity issues.

• Escalate critical issues to Level 2/3 support or vendors following defined procedures.

• Maintain incident logs and prepare performance or outage reports.

• Assist in implementing network upgrades, patches, and configurations.

• Ensure 24x7 coverage through shift rotation.

• Adhere to SLA and incident response timelines.

⸻

Required Skills & Qualifications

• Diploma in Computer Science, IT, or related field.

• No prior experienced is okay.

• Knowledge of TCP/IP, routing, switching, firewalls, and VPNs.

• Experience with monitoring tools (e.g., SolarWinds, Nagios, PRTG, Zabbix).

• Familiarity with ticketing systems (e.g., ServiceNow, Jira, Remedy).

• Strong analytical, communication, and problem-solving skills.

• Ability to work in shifts (including nights and weekends).

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOL job application platform - GO.

PERSOL Singapore Pte Ltd
• RCB No E
• EA License No. 01C4394
• Registration No. R MayThinKyu)

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