892 Network Operations jobs in Singapore

Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes.

Our customers span across industries such as financial services, TMT (Telecommunications, Media and Technology), Education, Healthcare, Retail, Government, Manufacturing and Professional services. Our focus is to engage in the dynamics of our customers' vertical markets and apply the skills of our employees in modernising key digital pillars, Data centres and Cloud services, Security and Network Infrastructure, Workspace communications and collaboration, Data and information strategies, and IT operations modernisation.

Logicalis Group has an annualised revenue of over $1.7 billion, from operations in Europe, North America, Latin America, Asia Pacific and Africa. It is a division of Datatec Limited, listed on the Johannesburg Stock Exchange, with revenues of over $4 billion.

As we continue to grow as a business, our people are our key differentiator with our competitors, and developing and retaining our talent is a key priority for all of our businesses. We will recommend that you watch this short video with input from our employees around the world.

Responsibilities:

• Understand the process and practices related to GNC support Templates and Standard Operating Procedures
• Ownership on critical incidents for customers to deliver resolution with in SLA.
• Perform IOS upgrades and patches to fix software and ensure that the environment is bug/vulnerable free by keeping system with up-to-date software.
• Troubleshoot production issues and network/security problems to fix any infra related issues and work with principal vendors and customer to provide the resolution within the proposed timelines.
• Performing RMA for hardware failures and replacement in production environment
• Perform health checks for the critical environments and ensure the systems running up to the standard and no potential failures.
• Setup staging and simulation for customer activities for critical jobs before actual tasks in production environment.
• Working in 24/7 operations centre and standby role for after office hours support on monthly rotational basis
• Able to follow and meet customer SLA for all the incidents and requests / responsible for the service delivery
• Undertake escalation for Enterprise Networking related matters from level 1 helpdesk engineers, perform level 1/2/3 on site troubleshooting and hardware field replacement works for customers.
• Responsible for updating technical documentations for configuration changes made via helpdesks and/or managed services customers.
• Responsible for opening and closing of support tickets when applicable and providing timely updates to helpdesk personnel and customer for support cases that has been allocated to you

The Individual and their Experience:

• Knowledge of ITIL principles, particularly Incident, Change, Problem and Service Management
• Minimum 2-3 years of relevant experiences in network operations including network, wireless, security technologies.
• Experienced on working with vendors and customer on outage situation and provide direction to juniors and customer on recovering services affectively.
• Hands on experience in operations and BAU for fixing user/infra issues in production environment is essential.

By submitting your application, you would have deemed to have given consent and have read through the DP notice for Job Applicants here:

Responsible for the daily oversight of network and infrastructure operations. This position involves providing technical support, customer service, and incident escalation for both internal and external stakeholders. The role operates on a shift basis and may require participation in a rotating schedule.

Key Responsibilities

• Deliver Tier I network and customer support for critical 24/7 data center environments
• Participate in a rotating on-call schedule to ensure continuous coverage
• Offer both proactive and reactive assistance to external clients
• Support the network environment by troubleshooting issues, taking ownership of unfamiliar tasks, and escalating when necessary
• Manage incoming communications including phone calls, emails, and portal tickets
• Monitor and analyze system alerts to perform initial fault isolation and escalate to higher support tiers when needed
• Distribute notifications and updates regarding incidents, maintenance, and advisories affecting specific sites or regions
• Prioritize tasks effectively to meet key performance indicators (KPIs) and service commitments
• Provide timely updates to customers and internal teams
• Maintain clear communication with Tier II, Tier III, and management to ensure urgent cases receive appropriate attention
• Document incidents, maintenance activities, and problems in near real-time
• Ensure service level agreements (SLAs) are consistently met
• Stay current with industry knowledge through training, education, and professional development

Qualifications

• Minimum 1 year of experience in a 24/7 network operations or contact center environmen and experience in customer service or technical support.

Interested candidate who wish to apply for the advertised position, please click on "Apply Now".

We regret that only shortlisted candidates will be notified.

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The Network Operations Engineer is a network hardware and circuit support engineer for all levels of the network. This position requires the ability to work independently with a high level of accuracy and attention to detail.
Roles and Responsibilities:
Participate in production network and internet peering strategies
Experience with networking technologies relative to content delivery network, monitoring capacity and peering traffic.
Day-to-day activities involve working on multiple vendor servers and various software and hardware issues
Working with multiple TAC vendors to fix the hardware issues
Handle traffic and any other queries raised by ISP/partners
Capable of driving the first level of Escalations reported by the team.
Capability to prepare both Technical and Process MOP and circulating with other Team Leads.
Support team in handling network and traffic peering for any Layer 1 to Layer 3 issues.
Capability to drive data insights and report them on and as required.
Participating in multiple meetings and providing weekly presentations related to Network Performance and Escalations.
Work with ISP/vendors on fixing any issues related to network
Jointly working with the Regional and Other region Team Leads.
Participate in 24/7 support with other teams across the globe. Some weekend work may be required.
Required Qualifications/Skills:
Bachelor’s degree and 7+ years’ related experience and/or training; or equivalent combination of education and experience
Builds productive internal and external working relationships
Exercises judgment within defined procedures and practices to determine appropriate action
Understanding of network and traffic peering
Understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies will be advantages.
Understanding of preparing root cause analysis for any network and server outages.
Strong communication skills, including the ability to work with service providers, colocation facilities, and ISPs around the world
Knowledgeable about the different Network Protocols like OSPF/ISIS and BGP
Know-how knowledge about the DWDMs involving multiple vendors like Cienna, Infinera and Cisco NCS.
Knowledgeable on Layer 1-3 troubleshooting.
Preferred Qualifications:
Experience working in a multi-vendor network environment.
Network certifications. CCNP/JNCIP preffered
Any expertise in the field of Optical is a plus.
#J-18808-Ljbffr

take the lead in triaging critical incidents
drive restoration efforts across teams—regardless of where the root cause originates.
responsible for supporting and managing core networking technologies
The Specialist is responsible for supporting and managing core networking technologies, including routing, switching, business-to-business connectivity, and emerging solutions such as Software Defined Networking (SDN), including but not limited to SD-WAN and network virtualization. Their expertise spans from large-scale data center networks to end-user environments, encompassing LTE and wireless infrastructure.
This role requires in-depth knowledge of networking protocols, troubleshooting methodologies, and both proactive and reactive support tools. All activities must align with the bank’s standards, policies, templates, and incident management procedures.
The Specialist works closely with internal teams—including architecture and engineering, product management, business stakeholders, and senior leadership—as well as with external vendors and service providers. Strong communication skills and a solution-oriented mindset are essential. As a subject matter expert, the Specialist is also expected to stay current with evolving technologies and industry trends to drive value across the organization.
Your background
You bring expertise in supporting network infrastructure, with a strong focus on managing and resolving incidents that impact business operations. In this role, you will take the lead in triaging critical incidents, ensuring rapid detection, response, and recovery. As the key focal point for network stability, you will drive restoration efforts across teams—regardless of where the root cause originates.
Required Skills:
·Minimum 8+ years’ experience in an Enterprise Network Operations support environment.
·Experience with Network technologies such as:
oRouting, Switching - LAN/WAN, TCP/IP, QoS, EIGRP, BGP, OSPF, Multicast, IPv4/v6, MPLS.
oNetwork Virtualization/ automation: Cisco ACI, Arista fabric Network (including cloudvision and VXLAN encapsulations) , Cisco DNAC/Catalyst center, PRISMA, Palo Alto CloudGenix.
oWiFi Technologies – Aruba/CISCO wireless Controllers, Access Points, Management Platforms.
oVPN tunnel protocols – SSL/TLS, GRE, L2TP, ESP, IKEv2 IPSEC
·Experience with troubleshooting complex networking problems.
·Expertise in packet capture analysis using Wireshark, tcpdump/ssldump from L2 to L7 traffic flow.
·Experienced in both proactive and reactive use of advanced network monitoring tools, including but not limited to: Netscout, Wireshark, Splunk, SevOne, HPNA, IBM Watson.
·Confident, Vocal, self-starter, organized and detail oriented.
·Strong technical acumen and analytical skills
·Strong verbal and written communication skills and ability to work with all levels ofmanagement and clients.
·Skilled at aligning actions with business impact and service restoration priorities
·Demonstrates ownership, accountable and can hold others accountable (professionally).
Desired Skills:
Experience in Network design, implementation, or operations role.
·Experience operating in follow-the-sun 24/7 global support model.
·Experience working in greenfield, brownfield deployments, Low latency/high frequency trading environments.
·Worked with Network enclave deployments be it standalone or sub divided segmentation such as secure intranet.
·Experience with automation tools such as Python, Ansible and API structures.
·Experience with JIRA, Confluence, Agile framework & SCRUM ceremonies.
·Experience of working within financial services (Insurance, Banking, Investment banking).
·Experience with other network technologies.
oOptical transport, DWDM, Firewall, Proxy, loadbalancing, DNS/IPAM, AAA NAC- dot1x/radius.
·Possesses forward-thinking approach to risk identification and mitigation.
·Understand configuration management with tools such as Forward Networks and HPNA.
·Relevant and current Industry certifications in Network Technologies.
We regret to inform that only shortlisted candidates will be notified.
EA Registration No:
NG XUAN,
R24123530
Allegis Group Singapore Pte Ltd, Company Reg No. 200909448N, EA License No. 10C4544
#J-18808-Ljbffr

Logicalis is an international multi-skilled solution provider providing digital enablement services to help customers harness digital technology and innovative services to deliver powerful business outcomes.

Our customers span across industries such as financial services, TMT (Telecommunications, Media and Technology), Education, Healthcare, Retail, Government, Manufacturing and Professional services. Our focus is to engage in the dynamics of our customers’ vertical markets and apply the skills of our employees in modernising key digital pillars, Data centres and Cloud services, Security and Network Infrastructure, Workspace communications and collaboration, Data and information strategies, and IT operations modernisation.

Logicalis Group has an annualised revenue of over $1.7 billion, from operations in Europe, North America, Latin America, Asia Pacific and Africa. It is a division of Datatec Limited, listed on the Johannesburg Stock Exchange, with revenues of over $4 billion.

As we continue to grow as a business, our people are our key differentiator with our competitors, and developing and retaining our talent is a key priority for all of our businesses. We will recommend that you watch this short video with input from our employees around the world.

Responsibilities:

• Understand the process and practices related to GNC support Templates and Standard Operating Procedures
• Ownership on critical incidents for customers to deliver resolution with in SLA.
• Perform IOS upgrades and patches to fix software and ensure that the environment is bug/vulnerable free by keeping system with up-to-date software.
• Troubleshoot production issues and network/security problems to fix any infra related issues and work with principal vendors and customer to provide the resolution within the proposed timelines.
• Performing RMA for hardware failures and replacement in production environment
• Perform health checks for the critical environments and ensure the systems running up to the standard and no potential failures.
• Setup staging and simulation for customer activities for critical jobs before actual tasks in production environment.
• Working in 24/7 operations centre and standby role for after office hours support on monthly rotational basis
• Able to follow and meet customer SLA for all the incidents and requests / responsible for the service delivery
• Undertake escalation for Enterprise Networking related matters from level 1 helpdesk engineers, perform level 1/2/3 on site troubleshooting and hardware field replacement works for customers.
• Responsible for updating technical documentations for configuration changes made via helpdesks and/or managed services customers.
• Responsible for opening and closing of support tickets when applicable and providing timely updates to helpdesk personnel and customer for support cases that has been allocated to you

The Individual and their Experience:

• Knowledge of ITIL principles, particularly Incident, Change, Problem and Service Management
• Minimum 2-3 years of relevant experiences in network operations including network, wireless, security technologies.
• Experienced on working with vendors and customer on outage situation and provide direction to juniors and customer on recovering services affectively.
• Hands on experience in operations and BAU for fixing user/infra issues in production environment is essential.

By submitting your application, you would have deemed to have given consent and have read through the DP notice for Job Applicants here:

We are seeking a Network Services Project & Operations Manager to lead both day-to-day network operations and the delivery of key network infrastructure projects within public agencies. This role ensures that critical network services—spanning LAN, WAN, Wi-Fi, VPN, and internet connectivity—are secure, reliable, and optimised for performance.

• Working Hours: Mon-Fri
• Working Location: Central
• Job Type: Contract
• Salary Package: Up to $8800 (basic) + AWS

You will:

• Manage end-to-end network operations, ensuring high availability, minimal downtime, and compliance with security and operational standards.
• Lead network infrastructure projects, including upgrades, migrations, and new deployments, from planning through to implementation and handover.
• Oversee vendor and service provider performance, ensuring SLAs are met and value is delivered.
• Work closely with cross-functional teams (Security, Infrastructure, Applications, End User Services) to ensure seamless connectivity and service delivery.
• Monitor and analyse network performance, proactively identifying and resolving issues.
• Manage capacity planning, lifecycle management, and technology refresh cycles for network equipment.
• Maintain documentation of network architecture, configurations, and operational procedures.
• Participate in ITIL-based processes for incident, problem, and change management.
• Report on network service performance, risks, and improvement initiatives to stakeholders.

(What we are looking for)

• Degree or Diploma in Computer Science, Information Technology, or related discipline.
• Minimum 5 years of experience in network operations and/or network infrastructure project management.
• Solid understanding of enterprise networking technologies (LAN, WAN, Wi-Fi, VPN, firewalls, routing, switching).
• Experience managing network vendors and service contracts.
• Familiarity with network security best practices and tools.
• Strong leadership, organisational, and stakeholder management skills.
• Excellent communication skills with the ability to present technical information to non-technical audiences.
• Relevant certifications (e.g., CCNP, CCNA, ITIL, PMP) are an advantage.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec's Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data as it is not required at this application stage.

All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Elane Yap Theng Yu- R1989397

ScienTec Consulting Pte Ltd - 11C5781

We are seeking a skilled Associate Engineer to join our team in the data centre industry.

This role will involve managing DC centralized network operations, facilities management, and incident/change/customer management. The successful candidate will have a diploma in engineering or IT with at least 2 years of experience in DC operations, as well as good knowledge in data centre facilities and operations support and data centre operations best practice.

To be successful in this role, you will need strong analytical problem-solving skills, excellent communication skills, and a positive attitude with a proactive approach.

The work environment is rotational, with 12 hours shifts. We offer flexible work arrangements, a full suite of health and wellness benefits, ongoing training and development programs, and internal mobility opportunities.

Key Responsibilities:

• DC Centralized Network Operations Management
• DC Facilities Management
• Incident/Change/Customer Management

Requirements:

• Diploma in Engineering/IT with at least 2 years of experience in DC Operations
• Good Knowledge in Data Centre Facilities and Operations Support as well as Data Centre Operations Best Practice
• Possess Basic Certificate of Infocomm Technology and ITIL Foundation Level Certification

Skill Set for Success:

• Team player with independent work ability
• Multi-tasking and pressure management
• Well-organized with priority rescheduling
• Good Communication Skills (verbal & written)
• Analytical Problem-Solving Skills
• Positive Attitude and Proactive Approach

Benefits:

• Flexible Work Arrangements
• Full Suite of Health and Wellness Benefits
• Ongoing Training and Development Programs
• Internal Mobility Opportunities

We are seeking an experienced and proactive engineer to take a leadership role in our Data Center operations.

• Develop process improvements from standardization to specialization;
• Independently complete complex fault diagnosis, analysis, and all server component replacements, including advanced firmware and configuration tasks;
• Lead troubleshooting with systematic thinking, proactively identify risks, and ensure timely resolution to minimize downtime;
• Provide strong mentorship to junior and mid-level engineers, accelerating their growth in technical and process skills;
• Assist supervisors and senior leadership in project execution, manage coordination across teams, and take ownership of complex assignments;
• Demonstrate strong learning ability and potential for further development in professional or management fields;
• Apply relevant education, certifications, and hands-on experience to uphold best practices in data center operations.

Deep expertise in server hardware (diagnostics, complex component replacement, firmware management);

Strong troubleshooting skills in network maintenance with a systematic approach;

Proven ability to mentor and guide junior/mid-level engineers;

Strong communication, coordination, and problem-solving abilities;

At least 3-5 years of hands-on experience in server and network operations.

This position offers the opportunity to not only work on challenging technical problems but also shape processes and mentor the next generation of engineers.

As a Senior On-Site Engineer, you will play a pivotal role in ensuring the efficiency, reliability, and continuous improvement of our Data Center operations.

Cisco seeks a High Touch Operations Manager to work with designated mission-critical customers, such as public sector and financial services companies ensuring they receive premium-level service.

As the liaison between the customer and Cisco technical support, you will track everyone and everything that touches the service process, driving improvements and ensuring excellence at every phase. With significant exposure both internally and externally, you will have the opportunity to make a difference in this stimulating role.

Responsibilities:

• Builds a good relationship with customer's operational team(s), up to Manager/Director level executives
• Acts as a single point of contact for escalation and operational concerns for assigned customers.
• Provides reporting on the open service requests and RMA (HW replacements).
• Identifies and works proactively on issues to improve customer satisfaction.
• Takes part in Quarterly Business Review meetings and provides trending and gap analysis.
• Understands customers business requirements and aligns to Cisco solutions
• Plan, manage and work closely with Cisco technical resources in delivering Expert Care (Day2 Support) services/deliverables to customers

Key requirements:

Candidate must be a self-motivated individual that is dedicated to exceeding client expectations, be willing to contribute to team efforts, and must possess strong communication and interpersonal skills:

• Good command of English.
• Good understanding of the processes, procedures and systems used to accomplish the work and in-depth familiarity with the broader underlying concepts in IP Transport network products/solutions in telco service provider environment
• Demonstrated drive for continuous learning results-orientation and teamwork.
• Professional & concise communication (written & verbal).
• Performs well under pressure and in disruptive environments where priorities can change in response to customer demand.
• Executive level communications tailored to unique situations.
• Excellent working relationships with other customer service organizations within Cisco and with appropriate business units.
• Ability to formulate and deliver presentations.

Nice to have:

• Certifications: ITIL v.4, CCNA
• Incident Manager/Service Manager background
• Bachelors with 5-7 years of relevant work experience