1,256 Network Operations jobs in Singapore

Network Operations Engineer (NOC - Data Center)

This person is responsible for supporting Data Center NOC network communications, including maintaining, and monitoring LAN/WAN/Wireless network environment needed to provide a great end user experience.

Utilizes LAN/WAN/Wireless network monitoring tools to ensure optimal system utilization, performance and system availability.

Supports vendors to install, maintain, and troubleshoot systems and services vital to organization's business. Contributes to highly complex technical projects.

Responsibilities:

• Responsible for tier-1 network monitoring and operations of customer's IDC network, providing 24/7 support, on a 3x 8-hour shift rotation. Total 40-hour work week, with days off.
• Responsible for promptly responding to, following up on, and driving the resolution of various network alarms and faults. Escalate to tier-2 engineer if needed.
• Responsible for following up and finishing network breakfixes like switch replacement, link repairing and dark fiber restoration.
• Work with IDC technicians to conduct physical work and provide proper instruction remotely.
• Responsible for conducting network maintenance.
• Summarise daily monitoring and operations work into documents and regularly share within the team.
• Must be available evenings and weekends as situations required.

Qualifications:

• Degree in Computer Science, Engineering or equivalent
• Minimum 1 to 3 years of experience in data center network monitoring and operations.
• Hands-on experience with Cisco switching, routing and wireless hardware, software and support.
• Strong understanding of TCP/IP and routing protocols, such as OSPF, BGP (ISIS), ARP, STP, OTN etc. Multi-vendor experience is a plus.
• Responsible, meticulous, have good communication skills.
• Capable of network troubleshooting with CLI, and experience with Linux is preferred.
• Certificate like CCNA/JNCIA is preferred.

Skills:

• Router and switch configuration.
• MicroSoft suite of software including Visio and Power Point.
• Effective communications with end users and other IT staff.
• Ability to create clear and highly accurate project and network documentation is a must.
• Working knowledge of carrier based MPLS networks.
• Ability to understand carrier networks and cloud based service offerings.
• Ability to quickly analyze situations and act decisively.
• Vendor management.
• Advanced troubleshooting abilities.
• Knowledge of industry best practices and support concepts (ITIL, BICSI, Lean).

• Provide daily IT support services to users addressing internet connectivity, printers, computer hardware, audio-visual equipment, and software issues.
• Oversee IT assets, software licenses, and onboarding/offboarding processes.
• Collaborate with vendor teams to resolve technical problems in the desktop environment.
• Maintain and update IT hardware and equipment inventory.
• Identify and manage IT user help desk operations risks and challenges.
• Set up and configure facial recognition devices for secure access.

• Excellent Communication Skills
• Mentoring
• IT Service Management
• Troubleshooting
• Microsoft Excel
• AUDIOVISUAL
• HARDWARE
• CUSTOMER SUPPORT
• INVENTORY
• DECISION MAKING
• TECHNICAL SUPPORT

• A competitive salary and benefits package
• Ongoing training and professional development opportunities
• A supportive team environment

The Network Operations Engineer is a network hardware and circuit support engineer for all levels of the network. This position requires the ability to work independently with a high level of accuracy and attention to detail.

Roles and Responsibilities:

• Participate in production network and internet peering strategies
• Experience with networking technologies relative to content delivery network, monitoring capacity and peering traffic.
• Day-to-day activities involve working on multiple vendor servers and various software and hardware issues
• Working with multiple TAC vendors to fix the hardware issues
• Handle traffic and any other queries raised by ISP/partners
• Capable of driving the first level of Escalations reported by the team.
• Capability to prepare both Technical and Process MOP and circulating with other Team Leads.
• Support team in handling network and traffic peering for any Layer 1 to Layer 3 issues.
• Capability to drive data insights and report them on and as required.
• Participating in multiple meetings and providing weekly presentations related to Network Performance and Escalations.
• Work with ISP/vendors on fixing any issues related to network
• Jointly working with the Regional and Other region Team Leads.
• Participate in 24/7 support with other teams across the globe. Some weekend work may be required.

Required Qualifications/Skills:

• Bachelor's degree and 7+ years' related experience and/or training; or equivalent combination of education and experience
• Builds productive internal and external working relationships
• Exercises judgment within defined procedures and practices to determine appropriate action
• Understanding of network and traffic peering
• Understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies will be advantages.
• Understanding of preparing root cause analysis for any network and server outages.
• Strong communication skills, including the ability to work with service providers, colocation facilities, and ISPs around the world
• Knowledgeable about the different Network Protocols like OSPF/ISIS and BGP
• Know-how knowledge about the DWDMs involving multiple vendors like Cienna, Infinera and Cisco NCS.
• Knowledgeable on Layer 1-3 troubleshooting.

Preferred Qualifications:

• Experience working in a multi-vendor network environment.
• Network certifications. CCNP/JNCIP preffered
• Any expertise in the field of Optical is a plus.

• Maintain and enhance the operational efficiency of our network infrastructure to meet business needs.

• Implement and maintain network configurations, including routers, switches, firewalls, and load balancers.

• Monitor network performance and proactively identify and resolve issues to minimize downtime.

• Coordinate with cross-functional teams to implement changes and updates to the network environment.

• Develop and maintain operational documentation, including network diagrams, procedures, and runbooks.

• Able to travel to various site in Singapore for network outfitting projects

• Provide support for network-related incidents and escalations.

• Provide after-hours support as needed.

Minimum Requirements:

• Local Diploma in Information Technology, Computer Science, or related field.

• Minimum of 3 years of experiencein network engineering or operations roles, mid-careerist with relevant network training is acceptable

• Proficiency in networking protocols and technologies, including TCP/IP, VLANs, OSPF, BGP, VPN, and DNS.

• Minimum CCNA or equivalent certification

• Hands-on experience with Cisco, Juniper, or equivalent networking equipment.

• Strong troubleshooting and problem-solving skills with a focus on operational efficiency.

• Ability to work independently and collaboratively in a fast-paced, deadline-driven environment.

• Excellent communication and interpersonal skills.

Bonus Skills:

• Industry certifications such as CCNP, JNCIA, or equivalent.

• Familiarity with network monitoring and management tools (e.g., Nagios, Zabbix, PRTG).

• Knowledge of cloud networking technologies and architectures (AWS, Azure, GCP)

The Data Centre Expert drives
network protocol innovation, standardization, and technical leadership
in data centre networks, particularly for optical interconnection and AI applications. The role ensures that the company’s protocol technology leads industry standards and supports high-performance interconnected chip networks.
Responsibilities
Protocol Development & Planning:
Design and plan network protocols (e.g., Ethernet, UEC, UAlink) aligned with company strategy. Develop forward-looking technical roadmaps for the industry.
Standardization & Industry Influence:
Participate in international standard organizations. Turn company innovations into industry standards to increase technical influence.
Technical Innovation & Problem-Solving:
Innovate protocol architecture for optical interconnection and AI. Solve protocol challenges in ultra-large-scale networks for high-performance chips.
Cross-Functional Leadership:
Coordinate with chip design and validation teams. Ensure R&D aligns with company strategy and industry standards. Build internal knowledge systems on protocol technology. Develop core talent and enhance company influence in the industry.
Requirements
Ph.D. in Electrical Engineering, Communications Engineering or related fields are preferred; Master’s Degree in such majors with rich relevant experience can also be considered
More than 5 years’ experience in protocol design and standardization, experienced in leading protocol standardization project in optical interconnection field
Master full-stack technology in protocols such as Ethernet, UEC, UAlink, able to design and optimize complex protocol architecture
Excellent English writing and negotiation skills, able to lead the technical proposals in international standard conference
Strategical thinking and lead a team, with sharp perception on technology trend in the industry
Job Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Design, Information Technology, and Engineering
Industries: IT Services and IT Consulting
Please include the following information in your resume.
Reason(s) for leaving
Notice Period / Availability to commence work
By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.
We regret only short-listed candidates will be notified.
EA License | 18C9251 WGT Group
Registration No | R Ketty Lim
#J-18808-Ljbffr

Your Roles and Responsibilities
Participate in production network and internet peering strategies
Experience with networking technologies relative to content delivery network, monitoring capacity and peering traffic.
Day-to-day activities involve working on multiple vendor servers and various software and hardware issues
Working with multiple TAC vendors to fix the hardware issues
Handle traffic and any other queries raised by ISP/partners
Capable of driving the first level of Escalations reported by the team.
Capability to prepare both Technical and Process MOP and circulating with other Team Leads.
Support team in handling network and traffic peering for any Layer 1 to Layer 3 issues.
Capability to drive data insights and report them on and as required.
Participating in multiple meetings and providing weekly presentations related to Network Performance and Escalations.
Work with ISP/vendors on fixing any issues related to network
Jointly working with the Regional and Other region Team Leads.
Participate in 24/7 support with other teams across the globe. Some weekend work may be required.
Required Qualifications/Skills
Bachelor’s degree and 7+ years’ related experience and/or training; or equivalent combination of education and experience
Builds productive internal and external working relationships
Exercises judgment within defined procedures and practices to determine appropriate action
Understanding of network and traffic peering
Understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies will be advantages.
Understanding of preparing root cause analysis for any network and server outages.
Strong communication skills, including the ability to work with service providers, colocation facilities, and ISPs around the world
Knowledgeable about the different Network Protocols like OSPF/ISIS and BGP
Know-how knowledge about the DWDMs involving multiple vendors like Cienna, Infinera and Cisco NCS.
Knowledgeable on Layer 1-3 troubleshooting.
Preferred Qualifications
Experience working in a multi-vendor network environment.
Network certifications. Min CCNP/JNCIP
Any expertise in the field of Optical is a plus.
Seniority level
Associate
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
#J-18808-Ljbffr

Responsibilities
Take part in production network and internet peering strategies
Verse with networking technologies relative to content delivery network, monitoring capacity and peering traffic.
Perform Day-to-day activities involve working on multiple vendor servers and various software and hardware issues
Work with multiple TAC vendors to fix the hardware issues
Handle traffic and any other queries raised by ISP/partners
Capable of driving the first level of Escalations reported by the team.
Capability to prepare both Technical and Process MOP and circulating with other Team Leads.
Support team in handling network and traffic peering for any Layer 1 to Layer 3 issues.
Capability to drive data insights and report them on and as required.
Participating in multiple meetings and providing weekly presentations related to Network Performance and Escalations.
Work with ISP/vendors on fixing any issues related to network
Jointly working with the Regional and Other region Team Leads.
Provide 24/7 support with other teams across the globe. Some weekend work may be required with weekdays off.
Other ad-hoc duties.
Qualifications
Possesses Bachelor’s degree (B.S/B.A) and 7+ years’ related experience and/or training; or equivalent combination of education and experience
Able to builds relationships with internal and external stakeholders
Exercises judgment within defined procedures and practices to determine appropriate action
Knowledge in network and traffic peering
Knowledge in fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies will be advantages.
Able to prepare root cause analysis for any network and server outages.
Strong communication skills, including the ability to work with service providers, colocation facilities, and ISPs around the world
Knowledgeable about the different Network Protocols like OSPF/ISIS and BGP
Deep knowledge in DWDMs involving multiple vendors like Cienna, Infinera and Cisco NCS.
Knowledgeable on Layer 1-3 troubleshooting.
Possesses CCNP/JNCIP certification
Any expertise in the field of Optical is a plus.
Kindly understand that only shortlisted candidates will be notified.
Welead Solutions Pte Ltd
Poon Wai Soon, Bernard
Reg. No: R
EA License No.: 23C1882
#J-18808-Ljbffr

Direct message the job poster from EnviroDynamics Solutions Pte Ltd
Strategic Hiring Partner for Tech & Engineering & Healthcare Businesses | EA-Licensed | Helping Business Leaders Solve Talent Gaps in Singapore
Key Responsibilities:
Engage in planning and maintaining production networks and internet peering strategies.
Manage networking technologies related to content delivery networks, traffic monitoring, and peering capacity.
Troubleshoot software and hardware issues across servers from multiple vendors.
Coordinate with TAC vendors to resolve hardware-related problems.
Respond to traffic-related concerns and inquiries from ISPs and partners.
Handle first-level escalations raised by the team.
Create and distribute technical and procedural Method of Procedure (MOP) documents to relevant team leads.
Support troubleshooting of network and traffic peering issues from Layer 1 to Layer 3.
Analyze data trends and provide reports as needed.
Attend regular meetings and deliver weekly presentations on network performance and escalation handling.
Collaborate with ISPs and vendors to resolve network issues.
Work alongside regional and cross-regional team leads.
Participate in 24/7 global support rotations, including potential weekend shifts.
Required Skills and Qualifications:
Bachelor’s degree with at least 7 years of relevant experience, or an equivalent combination of education and experience.
Ability to build effective working relationships internally and externally.
Sound judgment in line with established processes and best practices.
Solid understanding of network and peering traffic.
Familiarity with fiber-optic technologies such as cable and connector types, optics, patch panels, and optical transport systems is a plus.
Ability to prepare Root Cause Analyses (RCAs) for network or server outages.
Strong communication skills to interact with service providers, colocation sites, and ISPs globally.
In-depth knowledge of network protocols such as OSPF, IS-IS, and BGP.
Familiarity with DWDM systems from vendors like Ciena, Infinera, and Cisco NCS.
Proficient in Layer 1 to Layer 3 troubleshooting.
Experience operating in multi-vendor network environments.
Specialized knowledge in optical networking is an added advantage.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting, IT System Operations and Maintenance, and Computer and Network Security
EnviroDynamics Solutions Pte Ltd
I EA License No.: 12C6285
Email CV to :
#J-18808-Ljbffr

The Network Operations Engineer is a network hardware and circuit support engineer for all levels of the network. This position requires the ability to work independently with a high level of accuracy and attention to detail.
Roles and Responsibilities
Participate in production network and internet peering strategies
Experience with networking technologies relative to content delivery network, monitoring capacity and peering traffic.
Day-to-day activities involve working on multiple vendor servers and various software and hardware issues
Working with multiple TAC vendors to fix the hardware issues
Handle traffic and any other queries raised by ISP/partners
Capable of driving the first level of Escalations reported by the team.
Capability to prepare both Technical and Process MOP and circulating with other Team Leads.
Support team in handling network and traffic peering for any Layer 1 to Layer 3 issues.
Capability to drive data insights and report them on and as required.
Participating in multiple meetings and providing weekly presentations related to Network Performance and Escalations.
Work with ISP/vendors on fixing any issues related to network
Jointly working with the Regional and Other region Team Leads.
Participate in 24/7 support with other teams across the globe. Some weekend work may be required.
Required Qualifications/Skills
Bachelor’s degree and 7+ years’ related experience and/or training; or equivalent combination of education and experience
Builds productive internal and external working relationships
Exercises judgment within defined procedures and practices to determine appropriate action
Understanding of network and traffic peering
Understanding of fiber-optic technology including cable types, connector types, optic types, patch panels, and optical transport technologies will be advantages.
Understanding of preparing root cause analysis for any network and server outages.
Strong communication skills, including the ability to work with service providers, colocation facilities, and ISPs around the world
Knowledgeable about the different Network Protocols like OSPF/ISIS and BGP
Know-how knowledge about the DWDMs involving multiple vendors like Cienna, Infinera and Cisco NCS.
Knowledgeable on Layer 1-3 troubleshooting.
Preferred Qualifications
Experience working in a multi-vendor network environment.
Network certifications. CCNP/JNCIP preferred
Any expertise in the field of Optical is a plus.
#J-18808-Ljbffr