73 Navigation Officer jobs in Singapore

• Accurately document customer interactions and feedback in CRM systems.
• Identify, prioritize, and escalate urgent issues to appropriate internal channels.
• Ensure compliance with ISO standards and internal procedures.
• Recommend process improvements to enhance customer experience and operational efficiency.
• Monitor and maintain departmental service levels, ensuring response times and case resolutions meet or exceed KPIs.
• Serve as the primary point contact for customer inquiries and feedback via phone, email, and chat.
• Deliver accurate, timely, and effective resolutions to customer issues and requests.
• Process customer orders, returns, and exchanges, and ensuring all transaction accuracy and completeness.
• Collaborate with clients, customers and internal teams (e.g. warehouse, delivery) to resolve complex customer issues and provide timely updates to stakeholders.
Perform general administrative tasks such as data entry, document filling, and document retrieval

Job Requirements:

• Diploma with 1-2 year of relevant customer service experience.
• 5 day work week.
Attractive Benefits

Interested applicants, please email your resume to

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan/ R1108310

We are seeking a motivated and detail-oriented individual to join our team as a Shipping Officer. If our core values resonate with you and if you are enthusiastic about learning and growing in a dynamic environment, we want to hear from you!

Our Core Values:
B.E.S.T - Striving to make things B etter, E asier, S peedier, and T rim
Growth Mindset - Always evolving and learning for growth
Respectful & Courteous - Treating all with dignity and kindness
Shared Responsibility – Working together for a collective goal

Benefits:

5 days’ work week (9:00am to 6:00pm)

No OT required.

Work life balance.

What will you be doing?

You will work alongside with colleague currently handling the shipment to go through the necessary training and assist them to prepare the documentation and understanding the full process.

· Issuing of contract for shipment and checking of schedule with shipping line and forwarder to arrange smooth in/out within operations ground.

· Track / Update operations on loading and shipment schedule

· Coordinate with shipping line / forwarder / Haulier and operations for necessary movement of the container

· Prepare full set shipment documentations for different destination (Invoices, Packing Lists and Delivery notes, FTA etc).

· Checking operations packing list to ensure weight accuracy with Weighbridge.

· Coordinate with relevant agency for issuance of insurance

· Coordinate with customer on documents amendments.

· Preparation of bank documents for submission (L/C, DP Etc)

· Maintaining records of agent renumeration against shipment

· Application of necessary licenses require for certain shipment

· Maintain records of certain shipments for regulatory reporting

· Full spectrum of shipment related correspondence and duties.

What we are looking for

· Minimum 2 years of working experience in Shipping functions with experience in handling shipping documentation.

· Meticulous and independent.

· Fast learner

· Understand and perform trade and customs-related processes such as Tradenet, Portnet, and Networked Trade Platform (NTP)

You Will Practice Our Core Values!

Join us and be a vital part of our team to make a difference in the scrap yard industry. Apply today and help us strive for B.E.S.T in everything we do!

Job Summary

As our Shipping Officer, you'll be responsible for coordinating and overseeing all aspects of the company's shipping operations, ensuring timely, efficient, and cost-effective movement of goods. This role requires a strong understanding of international shipping regulations, customs procedures, and logistics best practices.

Key Responsibilities

Shipping Coordination:

Plan, coordinate, and monitor the shipment of goods, both inbound and outbound, ensuring adherence to schedules and delivery deadlines.

Liaise with freight forwarders, carriers, customs brokers, and internal departments such as Sales and Warehouse to facilitate smooth shipping processes.

Prepare and process all necessary shipping documentation, including but not limited to commercial invoices, packing lists, bills of lading (BL), certificates of origin, and customs declarations.

Track and trace shipments, providing regular updates to relevant stakeholders.

Customs & Compliance:

Ensure all shipping activities comply with local and international customs regulations, trade agreements, and company policies.

Prepare and submit accurate customs declarations and other required documentation for import and export.

Stay updated on changes in shipping regulations, tariffs, and customs requirements, especially those relevant to Singapore and key trading partners.

Logistics & Optimization:

Source and negotiate with freight forwarders and carriers to obtain competitive shipping rates and optimal service levels.

Identify and implement strategies to optimize shipping routes, modes of transport, and overall logistics efficiency.

Manage shipping-related costs and ensure adherence to budget.

Handle and resolve any shipping discrepancies, damages, or delays swiftly.

Documentation & Record Keeping:

Maintain accurate and organized records of all shipping activities, documentation, and communications.

Generate regular reports on shipping performance, costs, and compliance.

Stakeholder Communication:

Serve as the primary point of contact for all shipping-related inquiries from internal and external parties.

Communicate proactively with customers regarding shipment status and potential issues.

Requirements

Certificate in Logistics, Supply Chain Management, Business Administration, or a related field.

Minimum of 3 years of proven experience in a shipping, logistics, or freight forwarding role.

Solid understanding of international shipping procedures, incoterms, and customs regulations in Singapore.

Familiarity with various shipping documentation (BL, AWB, etc.).

Excellent organizational skills with a strong attention to detail and accuracy.

Strong problem-solving and decision-making abilities.

What We Offer

Competitive salary and benefits package.

Opportunities for professional growth and development.

A collaborative and supportive work environment.

The chance to be part of a growing and successful company.

5 days work week. No OT required. Work life balance.

To Apply

Interested candidates are invited to submit their detailed resume and expected salary to We look forward to hearing from you

Job Summary

As our Shipping Officer, you'll be responsible for coordinating and overseeing all aspects of the company's shipping operations, ensuring timely, efficient, and cost-effective movement of goods. This role requires a strong understanding of international shipping regulations, customs procedures, and logistics best practices.

Key Responsibilities

Shipping Coordination:

Plan, coordinate, and monitor the shipment of goods, both inbound and outbound, ensuring adherence to schedules and delivery deadlines.

Liaise with freight forwarders, carriers, customs brokers, and internal departments such as Sales and Warehouse to facilitate smooth shipping processes.

Prepare and process all necessary shipping documentation, including but not limited to commercial invoices, packing lists, bills of lading (BL), certificates of origin, and customs declarations.

Track and trace shipments, providing regular updates to relevant stakeholders.

Customs & Compliance:

Ensure all shipping activities comply with local and international customs regulations, trade agreements, and company policies.

Prepare and submit accurate customs declarations and other required documentation for import and export.

Stay updated on changes in shipping regulations, tariffs, and customs requirements, especially those relevant to Singapore and key trading partners.

Logistics & Optimization:

Source and negotiate with freight forwarders and carriers to obtain competitive shipping rates and optimal service levels.

Identify and implement strategies to optimize shipping routes, modes of transport, and overall logistics efficiency.

Manage shipping-related costs and ensure adherence to budget.

Handle and resolve any shipping discrepancies, damages, or delays swiftly.

Documentation & Record Keeping:

Maintain accurate and organized records of all shipping activities, documentation, and communications.

Generate regular reports on shipping performance, costs, and compliance.

Stakeholder Communication:

Serve as the primary point of contact for all shipping-related inquiries from internal and external parties.

Communicate proactively with customers regarding shipment status and potential issues.

Requirements

Diploma in Logistics, Supply Chain Management, Business Administration, or a related field.

Minimum of 3 years of proven experience in a shipping, logistics, or freight forwarding role.

Solid understanding of international shipping procedures, incoterms, and customs regulations in Singapore.

Familiarity with various shipping documentation (BL, AWB, etc.).

Excellent organizational skills with a strong attention to detail and accuracy.

Strong problem-solving and decision-making abilities.

What We Offer

Competitive salary and benefits package.

Opportunities for professional growth and development.

A collaborative and supportive work environment.

The chance to be part of a growing and successful company.

5 days work week. No OT required. Work life balance.

To Apply

Interested candidates are invited to submit their detailed resume and expected salary to We look forward to hearing from you

• Trading MNC
• Letter Of Credit / LC
• Shipping Documentation

Job Scope:

• Provide logistics and documentation functions to facilitate shipments
• Coordinate with finance and account team in LC and finance matter
• Coordinate with HQ and forwarders to manage schedules and stock as requested
• Coordinate and monitor with oversea offices and customers for payment including opening LC, amendment until funds are received
• Build good relationship with suppliers
• Maintain regulatory compliance of activities in assigned area
• Provide feedback of any improvement or incidents (if any) to superior
• Manage outstanding invoices / customers' complaints
• Any other ad-hoc duties as assigned

Requirements:

• Possess a Diploma / GCE O Levels
• Possess minimum 2 - 4 years' Shipping Documentation & Letter Of Credit / LC experiences
• Able to read LC and perform documentation for shipments
• Good communications and interpersonal skills
• Proficiency in MS Office (Words, Excel & PowerPoint)

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

We are seeking a motivated and detail-oriented individual to join our team as a Shipping Officer. If our core values resonate with you and if you are enthusiastic about learning and growing in a dynamic environment, we want to hear from you!

Our Core Values:
B.E.S.T - Striving to make things B etter, E asier, S peedier, and T rim
Growth Mindset - Always evolving and learning for growth
Respectful & Courteous - Treating all with dignity and kindness
Shared Responsibility – Working together for a collective goal

Benefits:

5 days’ work week (9:00am to 6:00pm)

No OT required.

Work life balance.

What will you be doing?

You will work alongside with colleague currently handling the shipment to go through the necessary training and assist them to prepare the documentation and understanding the full process.

· Issuing of contract for shipment and checking of schedule with shipping line and forwarder to arrange smooth in/out within operations ground.

· Track / Update operations on loading and shipment schedule

· Coordinate with shipping line / forwarder / Haulier and operations for necessary movement of the container

· Prepare full set shipment documentations for different destination (Invoices, Packing Lists and Delivery notes, FTA etc).

· Checking operations packing list to ensure weight accuracy with Weighbridge.

· Coordinate with relevant agency for issuance of insurance

· Coordinate with customer on documents amendments.

· Preparation of bank documents for submission (L/C, DP Etc)

· Maintaining records of agent renumeration against shipment

· Application of necessary licenses require for certain shipment

· Maintain records of certain shipments for regulatory reporting

· Full spectrum of shipment related correspondence and duties.

What we are looking for

· Minimum 2 years of working experience in Shipping functions with experience in handling shipping documentation.

· Meticulous and independent.

· Fast learner

· Understand and perform trade and customs-related processes such as Tradenet, Portnet, and Networked Trade Platform (NTP)

You Will Practice Our Core Values!

Join us and be a vital part of our team to make a difference in the scrap yard industry. Apply today and help us strive for B.E.S.T in everything we do!

• Assist the Customer Service Department, reporting directly to the Team Manager
• Manage booking arrangements for both air and sea shipments
• Coordinate with airlines and shipping lines for scheduling and space availability
• Maintain regular communication with customers to ensure smooth operations
• Handle all sea freight documentation, including booking confirmations, Bill of Lading (BL), and related paperwork

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No. 20C0270

• Accurately document customer interactions and feedback in CRM systems.
• Identify, prioritize, and escalate urgent issues to appropriate internal channels.
• Ensure compliance with ISO standards and internal procedures.
• Recommend process improvements to enhance customer experience and operational efficiency.
• Monitor and maintain departmental service levels, ensuring response times and case resolutions meet or exceed KPIs.
• Serve as the primary point contact for customer inquiries and feedback via phone, email, and chat.
• Deliver accurate, timely, and effective resolutions to customer issues and requests.
• Process customer orders, returns, and exchanges, and ensuring all transaction accuracy and completeness.
• Collaborate with clients, customers and internal teams (e.g. warehouse, delivery) to resolve complex customer issues and provide timely updates to stakeholders.
• Perform general administrative tasks such as data entry, document filling, and document retrieval.

Job Requirements:

• Diploma with 1-2 year of relevant customer service experience.
• 5 day work week.
• Attractive Benefits.

Interested applicants, please email your resume to

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan/ R1108310

Position: Shipping Officer / Customer Service Officer

* Basic Salary: $2500 - $3000 (With AWS and Variable Bonus)

* Working hours: Monday -Friday, 9am-6pm

* Location: Bukit Timah Road

Job Scope:

• Handles all Import/Export Sea Freight/Air Freight documents and prepares necessary documentation.
• Preparing of Invoices, permits, and cargo insurances.
• Liaise with clients regarding certificates application.
• Coordination with shipping lines/forwarder – arrange transshipment of containers, checking of vessel schedule for connecting on barges.
• Bill of Lading draft submission to shipping liners/freight forwarders.
• Printing of Original Bill of Lading from shipping liner's online platform.
• Apply and process all types of permits using Tradeweb
• Back-to-back Certificate of Origin application via Tradeweb.
• Submission of the full set of documents to the bank for DIP, D/A, and L/C terms.
• Scanning of documents into in-house server/filing.
• Preparation of Local Delivery documentation.
• Liaising with the client on delivery arrangement
• Coordinating with the warehouse on the goods collection/delivery.
• Monitoring shipping line nomination of transshipment containers
• Data entry using in-house system, update on import containers.
• Coordinate with transporters, and arrange clearance for LCL from ports to Client's warehouse.
• Support any other ad hoc assignments as may require from time to time.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Lee Hao Quan

Registration Number: R23118786

MCI CAREER SERVICES PTE LTD

EA License No: 06C2859