22 Microsoft Dynamics Consultant jobs in Singapore

Job Description:

We are seeking a highly skilled Microsoft Dynamics 365 CRM Technical Lead to drive end-to-end implementation and customization of Dynamics 365-based business solutions. This role involves leading a team of developers, designing scalable architecture, integrating third-party systems, and ensuring best practices in CRM delivery.

You will play a critical role in delivering enterprise-grade solutions across Sales, Customer Service, Field Service, and Power Platform modules — while also collaborating with cross-functional stakeholders to align business goals with technical solutions.

Responsibilities:

• Lead the design, development, and deployment of Dynamics 365 CE solutions including model-driven apps, plugins, workflows, and Power Automate flows.
• Customize and configure Dynamics 365 for multiple modules (Sales, Field Service, Customer Service).
• Guide and mentor a team of developers and ensure code quality, performance optimization, and adherence to best practices.
• Collaborate with product owners and business analysts to translate business requirements into technical solutions .
• Integrate CRM with external systems using Web APIs, Azure Logic Apps, and Azure Functions.
• Plan and manage solution deployment across development, UAT, and production environments using Azure DevOps .
• Design and implement data migration strategies using SSIS packages, console apps, and CRM data mapping.
• Ensure all technical documentation, version control, and solution management is up to date and maintained.
• Monitor and troubleshoot issues across environments, ensuring high availability and security compliance.

Requirements:

• Minimum 8 years of experience in Microsoft Dynamics CRM/D365 development, with at least 2 years in a technical lead role.
• Proven hands-on experience in Dynamics 365 CE modules (Sales, Field Service, Customer Service).
• Proficiency in .NET (C#, ASP.NET, Web API) and CRM scripting languages (JavaScript, jQuery).
• Strong expertise in Power Platform : Power Automate, Power Apps, Model-Driven Apps, Dataverse.
• Experience with Azure services like Azure Functions, Logic Apps, and API management.
• Solid understanding of CRM customizations , plugin development, workflows, and SSRS reporting.
• Experience managing deployments using Azure DevOps and source control tools (e.g., Git).
• Experience in data migration using tools like SSIS, custom console apps, or third-party connectors.
• Preferred certified in Power platform Consultant and Developer.
• Good to have Microsoft Functional Consultant Certified.
• Experience integrating third-party systems (e.g., payment gateways, ERP).
• Understanding of security roles, user management, and CRM performance optimization.
• Experience working in public sector or government projects is a plus.
• Ability to communicate technical concepts clearly to non-technical stakeholders.
• Strong Agile/Scrum project delivery experience.

This role is perfect for individuals looking to start their career in CRM and sales. The presales consultant will work closely with the team to configure trial environments, map customer journeys, and create demo content for Microsoft Dynamics 365 Sales & Customer Service.

1. Environment Setup: Configure D365 Sales and Customer Service trials with sample data and roles.
2. Customer Journey Mapping: Design clear, persona-based storyboards to support presales narratives.
3. Demo Content Creation: Create concise demo videos and supporting materials.
4. Client Support: Assist in preparing for client meetings and workshops; document notes and next steps.
5. Asset Management: Organize and maintain demo assets and documentation for reuse across pursuits.

To be successful in this role, you will need:

• A degree in Business, Marketing, or Information Systems; polytechnic diploma with CRM internship experience considered.
• A basic understanding of CRM processes; familiarity with CRM platforms is an advantage.
• Strong client-facing communication skills; able to explain concepts clearly and confidently.
• Detail-oriented, organized, and adaptable with strong time management; comfortable working in diverse, cross-cultural environments; motivated to learn.

You will have the opportunity to develop your skills in:

• CRM
• Sales
• Producing
• Dynamics
• Presales
• Marketing
• Adaptable
• Solution Selling
• Trials
• Time Management
• Communication Skills
• Customer Service
• Mapping
• Customer Journeys

• Design, develop, secure, and extend a Dynamics 365 Customer Insights & Marketing
• Design, develop, secure, and extend a Dynamics 365 Customer Service and Sales
• Conduct workshop with clients to collect functional requirements, create into user stories with acceptance criteria
• Conduct workshop with clients to collect technical requirements, derive the technical & integration architecture
• Conduct workshop to collect data migration & data integration requirements to derive the migration strategy
• Analyse requirements and estimate effort for both the development of new features and customization of existing feature
• Develop applications using .NET within Microsoft cloud technologies leveraging on Azure Functions or Azure Logic Apps
• Perform peer code reviews and participate in design sessions.
• Review test plans, coordinate test execution, and analyze test results to ensure functionality, completeness, and quality of solution
• Communicate and work with clients regularly during the implementation cycle
• Align with change management process and deploy code to Production, QA, etc.
• Create and maintain functional requirements and technical specification documentation
• Conduct training for clients as necessary as well as KT sessions with colleagues on best practices and/or new features
• Take up role of migration lead or migration consultant if required

• Bachelor's degree in Computer Science, Information Technology, or related course
• Minimum 8 years experience with Microsoft Dynamics 365 Sales, Marketing, Customer Service, technical implementation
• At least 5 end-to-end full life cycle implementations of Microsoft Dynamics 365
• Strong knowledge of Microsoft cloud environments such as Power Platform, Azure and Office 365
• Proficient with X+, C#, .NET, or JavaScript
• Preferred to have one or more Microsoft Dynamics certification
• Preferred to have use migration tools the like of KingsWaySoft

We believe that challenges are best solved together. That’s why, when you join us, you become part of a diverse and global community of problem-solvers. You'll find an unexpected mix of people who bring their unique expertise to build trust in society and tackle important issues. Here, we welcome and encourage you to lead with value and inspiration, question and challenge assumptions, as well as embrace new opportunities to deliver quality outcomes in exciting and unexpected ways, all with the support of technology.

At PwC South East Asia Consulting, we help businesses to work smarter and grow faster. We partner with our clients to build effective organisations, innovate and grow, reduce costs, manage risk and regulation and, leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial change.

PwC’s South East Asia Consulting practice provides a comprehensive range of professional services and experience to deliver large scale, cross territory transformation projects, wherever our clients need us to be – from strategy through to execution.

About the team

PwC Southeast Asia Consulting's vision is to create meaningful relationships with our clients by powering the next generation digital enterprise.

Our practice spans the whole range of clients’ digital capabilities, ranging from strategy to execution. We help solve complex boardroom problems, and work with the team to not only solve problems of today but get them ready for new opportunities for tomorrow, creating the pathway of how technology can enable business visions. We help our clients with advisory services such as IT & cloud strategy, IT cost & governance, IT operating model etc. We also work on the implementation of various IT applications e.g. CRM, ERP and SharePoint.

About the Role

• Design, develop, secure, and extend a Dynamics 365 Customer Insights & Marketing
• Design, develop, secure, and extend a Dynamics 365 Customer Service and Sales
• Conduct workshop with clients to collect functional requirements, create into user stories with acceptance criteria
• Conduct workshop with clients to collect technical requirements, derive the technical & integration architecture
• Conduct workshop to collect data migration & data integration requirements to derive the migration strategy
• Analyse requirements and estimate effort for both the development of new features and customization of existing feature
• Develop applications using .NET within Microsoft cloud technologies leveraging on Azure Functions or Azure Logic Apps
• Perform peer code reviews and participate in design sessions.
• Review test plans, coordinate test execution, and analyze test results to ensure functionality, completeness, and quality of solution
• Communicate and work with clients regularly during the implementation cycle
• Align with change management process and deploy code to Production, QA, etc.
• Create and maintain functional requirements and technical specification documentation
• Conduct training for clients as necessary as well as KT sessions with colleagues on best practices and/or new features
• Take up role of migration lead or migration consultant if required

About you

• Bachelor’s degree in Computer Science, Information Technology, or related course
• Minimum 8 years experience with Microsoft Dynamics 365 Sales, Marketing, Customer Service, technical implementation
• At least 5 end-to-end full life cycle implementations of Microsoft Dynamics 365
• Strong knowledge of Microsoft cloud environments such as Power Platform, Azure and Office 365
• Proficient with X+, C#, .NET, or JavaScript
• Preferred to have one or more Microsoft Dynamics certification
• Preferred to have use migration tools the like of KingsWaySoft

• Implement Microsoft Dynamics 365 Finance and Operations/AX solutions
• Provide training and post-implementation support to end users

• Implement Microsoft Dynamics 365 Finance and Operations/AX solutions:
• To gather customer's business requirements;
• To configure Microsoft Dynamics FO system to meet customers' business requirements;
• To communicate with internal technical team on customers' system's enhancements;
• Enable customers to utilize ERP implementations' standards;
• To convert data from legacy systems to new Microsoft Dynamics FO system;
• Provide training and post-implementation support to end users:
• To demonstrate features of Microsoft Dynamics FO system;
• Resolving any support issues raised pertaining to Microsoft Dynamics FO or AX system
• Potentially participating and assisting in the sales process:
• To deal directly with prospects from different industries to understand and identify their current and future needs;
• To identify process improvement opportunities for our customers;
• To be able to provide the scope of implementation and estimates.

• Diploma/Degree or professional certification in Accountancy/Business Administration/Information Technology or related field
• Minimum 2 years AX/NAV/Dynamics 365 FO/BC implementation experience
• Candidate with more than 5 years AX/NAV/Dynamics 365 FO/BC implementation experience will be considered for Senior and Consulting Manager position
• Candidates with system (e.g. Sage Accpac, MYOB, SAP Business One) implementation/end-user experience will be considered for Associate position
• Possess good analytical, interpersonal, problem-solving and communication skills
• Good command of the English language is a must to support customers based in Singapore
• Available for overseas travel

Duties and Responsibilities

• Implement Microsoft Dynamics 365 Finance and Operations/AX solutions
• Provide training and post-implementation support to end users

Detailed Job Description

• Implement Microsoft Dynamics 365 Finance and Operations/AX solutions:
• To gather customer’s business requirements;
• To configure Microsoft Dynamics FO system to meet customers’ business requirements;
• To communicate with internal technical team on customers’ system’s enhancements;
• Enable customers to utilize ERP implementations’ standards;
• To convert data from legacy systems to new Microsoft Dynamics FO system;
• Provide training and post-implementation support to end users:
• To demonstrate features of Microsoft Dynamics FO system;
• Resolving any support issues raised pertaining to Microsoft Dynamics FO or AX system
• Potentially participating and assisting in the sales process:
• To deal directly with prospects from different industries to understand and identify their current and future needs;
• To identify process improvement opportunities for our customers;
• To be able to provide the scope of implementation and estimates.

Requirements

• Diploma/Degree or professional certification in Accountancy/Business Administration/Information Technology or related field
• Minimum 2 years AX/NAV/Dynamics 365 FO/BC implementation experience
• Candidate with more than 5 years AX/NAV/Dynamics 365 FO/BC implementation experience will be considered for Senior and Consulting Manager position
• Candidates with system (e.g. Sage Accpac, MYOB, SAP Business One) implementation/end-user experience will be considered for Associate position
• Possess good analytical, interpersonal, problem-solving and communication skills
• Good command of the English language is a must to support customers based in Singapore
• Available for overseas travel

• Provide second-level support to internal key users on Microsoft Dynamics 365 Finance & Operations system-related queries.
• Identify, diagnose, and resolve D365 F&O issues.
• Offer training to internal key users to increase knowledge on the Microsoft 365 F&O environment.

• At least 3 years of experience in supporting Microsoft Dynamics 365 Finance & Operations.
• Understanding of supply chain processes.
• Ability to converse in Mandarin as liaison with China and Taiwan teams.

SWISS MNC, good benefits package available.

Remote reporting and flexible working arrangement (2 days WFH weekly).

We are a leading organization in the industry, committed to delivering high-quality services to our clients.

We regret that only shortlisted candidates will be notified.

Job Summary:

We are seeking an experienced and technically proficient Microsoft Dynamics NAV / Business Central Developer to lead the development and integration efforts for a high-impact Security Management ERP Project. This role demands deep expertise in Dynamics NAV (2009–2018) and D365 Business Central, strong hands-on AL and C/AL development skills, and the ability to architect robust, scalable, and secure ERP solutions that integrate seamlessly with external systems (e.g., CRM, RPA bots, barcode scanners).

The ideal candidate will be a solution-oriented team player, capable of translating complex business requirements into stable, efficient ERP features while ensuring system security, compliance, and performance optimization.

Key Responsibilities:

• Design, develop, and deploy custom modules and enhancements in Dynamics NAV and Business Central to support security operations and ERP workflows.
• Architect and implement technical solutions based on functional specs, ensuring alignment with business objectives and compliance standards.
• Develop Business Central Extensions using AL and legacy customizations using C/AL in Classic NAV environments.
• Build and maintain data integrations and two-way syncs between NAV/BC and external systems including CRM, RPA tools, and barcode scanners.
• Configure and consume SOAP and OData web services, along with JSON/XML exchanges for real-time integration with third-party applications.
• Implement dimension-based automation logic, workflow triggers, and business rule enforcement within NAV/BC.
• Design and deploy SSRS reports, account schedules, and develop Power BI dashboards for real-time KPI and operational insights.
• Manage NAV/BC deployments across Azure, SaaS Plaza, and on-premise infrastructures.
• Oversee server and cloud environment management, ensuring high availability and performance.
• Lead UAT coordination, cut-over planning, and provide go-live and post-deployment support.
• Perform issue resolution, debugging, bug fixes, and performance tuning for custom ERP modules.
• Work closely with business users and stakeholders for requirements gathering, system validation, and ongoing support.
• Deliver user training sessions, create documentation including SOPs and user manuals.
• Mentor and guide junior developers in best practices for AL/CAL development, coding standards, and solution architecture.
• Participate in code reviews, technical workshops, and internal innovation initiatives.

Requirements

• Min 10+ years of IT experience, with at least 8 years in Dynamics NAV (2009–2018) and Dynamics 365 Business Central development.
• Deep knowledge of AL, C/AL, C/SIDE, and the Modern Development Environment for Business Central.
• Strong command of Microsoft SQL Server, T-SQL, and data modeling concepts.
• Proven experience with web services integration, API management, OData/SOAP, JSON/XML, and third-party system connections.
• Expertise in SSRS Reporting, Power BI dashboards, and account schedules within NAV/BC.
• Familiarity with barcode scanner integration, sales/purchase automation, and pricing engines.
• Experience deploying and managing NAV/BC in Azure, SaaS Plaza, or on-prem environments.
• Proficient in custom module development, ERP process design, and security framework implementation.
• Strong communication skills for stakeholder collaboration, documentation, and training delivery.
• Experience with PowerShell scripting, DevOps tools, and version control (optional but beneficial).
• Microsoft Certifications related to Dynamics NAV / Business Central, SQL Server, or Azure Cloud.
• Working knowledge of C# for external integrations (optional but preferred).
• Experience in security management, compliance-heavy environments, or government/regulated industries is an advantage.
• Opportunity to lead a mission-critical ERP transformation in a high-security domain.
• Exposure to cutting-edge integration technologies and cloud deployments.

• Design, develop, and deploy custom modules and enhancements in Dynamics NAV and Business Central to support security operations and ERP workflows.
• Architect and implement technical solutions based on functional specs, ensuring alignment with business objectives and compliance standards.
• Develop Business Central Extensions using AL and legacy customizations using C/AL in Classic NAV environments.
• Build and maintain data integrations and two-way syncs between NAV/BC and external systems including CRM, RPA tools, and barcode scanners.
• Configure and consume SOAP and OData web services, along with JSON/XML exchanges for real-time integration with third-party applications.
• Implement dimension-based automation logic, workflow triggers, and business rule enforcement within NAV/BC.
• Design and deploy SSRS reports, account schedules, and develop Power BI dashboards for real-time KPI and operational insights.
• Manage NAV/BC deployments across Azure, SaaS Plaza, and on-premise infrastructures.
• Oversee server and cloud environment management, ensuring high availability and performance.
• Lead UAT coordination, cut-over planning, and provide go-live and post-deployment support.
• Perform issue resolution, debugging, bug fixes, and performance tuning for custom ERP modules.
• Work closely with business users and stakeholders for requirements gathering, system validation, and ongoing support.
• Deliver user training sessions, create documentation including SOPs and user manuals.
• Mentor and guide junior developers in best practices for AL/CAL development, coding standards, and solution architecture.
• Participate in code reviews, technical workshops, and internal innovation initiatives.

• Min 10+ years of IT experience, with at least 8 years in Dynamics NAV and Dynamics 365 Business Central development.
• Deep knowledge of AL, C/AL, C/SIDE, and the Modern Development Environment for Business Central.
• Strong command of Microsoft SQL Server, T-SQL, and data modeling concepts.
• Proven experience with web services integration, API management, OData/SOAP, JSON/XML, and third-party system connections.
• Expertise in SSRS Reporting, Power BI dashboards, and account schedules within NAV/BC.
• Familiarity with barcode scanner integration, sales/purchase automation, and pricing engines.
• Experience deploying and managing NAV/BC in Azure, SaaS Plaza, or on-prem environments.
• Proficient in custom module development, ERP process design, and security framework implementation.
• Strong communication skills for stakeholder collaboration, documentation, and training delivery.
• Experience with PowerShell scripting, DevOps tools, and version control (optional but beneficial).
• Microsoft Certifications related to Dynamics NAV / Business Central, SQL Server, or Azure Cloud.
• Working knowledge of C# for external integrations (optional but preferred).
• Experience in security management, compliance-heavy environments, or government/regulated industries is an advantage.
• Opportunity to lead a mission-critical ERP transformation in a high-security domain.
• Exposure to cutting-edge integration technologies and cloud deployments.