25 Mentoring Junior Staff jobs in Singapore

Role Overview

You will take ownership of the day-to-day operations and delivery of NTUC LearningHub's Career Mentoring Programme, ensuring a seamless experience for mentors and mentees. This role involves coordinating the mentoring journey, ensuring programme milestones are met, managing engagement, and providing insights to strengthen the programme. You will also act as the first point of contact for mentors and mentees while working closely with the Programme Manager on strategic enhancements.

Key Responsibilities:

• Manage the operational delivery of the Career Mentoring Programme, ensuring mentoring sessions run smoothly from matching to completion.

• Track and report on key metrics, including session attendance, engagement levels, and programme completion rates.

• Oversee mentor and mentee communications, responding to enquiries, resolving matching issues, and providing timely support.

• Lead the feedback process, including designing, distributing, and analysing post-session and programme-end surveys to drive continuous improvement.

• Coordinate events such as mentor onboarding sessions, mentee briefings, and mentor appreciation events.

• Support recruitment drives for new mentors and mentees through outreach campaigns and partnerships.

• Assist in implementing mentor incentive schemes (e.g., recognition initiatives, CPD credits, token rewards).

• Provide operational insights to the Manager for reporting, evaluation, and future programme enhancements.

• Lead User Acceptance Testing (UAT) for new features or fixes before release.

• Coordinate cross-platform testing to ensure stable deployment.

Requirements:

• Diploma or Degree in Business, Education, HR, Learning & Development, or related discipline.

• 5 years of relevant experience in programme coordination, talent development, or learner engagement (mentoring/coaching programme experience is a plus).

• Strong organisational and stakeholder management skills; able to handle multiple touchpoints concurrently.

• Comfortable managing data (attendance, engagement tracking) and preparing progress summaries.

• Proactive, resourceful, and confident in communicating with professionals across different seniority levels.

The jobholder (2 year contract) supports the Future Ready department in its efforts to help youth in postsecondary education become resilient and future-ready. The jobholder is responsible for the planning, implementation and evaluation of the department's mentoring programmes and initiatives and supports the Youth Mentoring Office to achieve the outcomes of FA3.

The jobholder is expected to work from 8:30 a.m. to 6:00 p.m. on weekdays and may be required to work over the weekends, weeknights and public holidays to support organisation events. Although the jobholder is largely expected to work in an indoor environment, he/she is also expected to travel where necessary for meetings and activities.

Key Responsibility Areas

Strategic and Partnership Management

• Keep abreast of education and youth issues and trends in the community.
• Work with schools and partners to ensure a coordinated and effective approach to youth outreach and engagement.
• Support the department in representing the organisation in joint committees (such as ) and contribute to nationwide initiatives.
• Support the department in identifying and networking with potential and existing community partners.
• Assist in secretariat duties for M3 Focus Area 3 on Youth Mentoring and Empowerment, and training and development of mentors.

Programme Development and Management

• Plan and implement the mentoring programmes for secondary and tertiary students.
• Manage databases of mentors and mentees enrolled into the programmes.
• Lead the organisation of resources, manpower and collaterals for the successful delivery of programmes.
• Evaluate the effectiveness of programmes through the collection and analysis of feedback.
• Conduct reviews of programmes and recommend areas for improvement or adaptation to suit the needs of youth.

Financial Planning and Management

• Assist in the department's forecasting and budgeting activities.
• Implement plans to manage resource allocation to department programmes.
• Monitor budget outcomes to ensure proper utilisation and accounting of resources.

Administrative Duties

• Update and generate departmental progress reports for updates to management.

Others

• Any other duties as assigned by the Manager and Head of Department.

Requirements

• A degree in relevant fields is preferred
• 2 – 3 years of experience in programme management or youth engagement preferred. A Senior Executive Officer's role can be considered for candidates with longer work experience
• Good understanding of youth, education, and employment landscapes
• Strong interpersonal skills and the ability to manage stakeholders across different levels
• Able to communicate persuasively
• Able to engage with youths
• Team leadership skills
• Sound decision-making and problem-solving skills

Flexi Work Arrangements, Essential Financial Knowledge, Attractive Remuneration

We believe in providing a holistic approach in service to our clients, ensuring their needs are met and satisfied in our care. And we believe that it starts with us!

Join our team as a Financial Advisor and enjoy a flexible work setting, comprehensive training, support structure, together with market leading remuneration. This role is ideal for both fresh graduates and those seeking a mid-career switch. Connect with us and embark on a rewarding career in financial advisory

A Day in The Life of a Financial Advisor:

• Client Networking: Establish and grow a robust client base through effective networking and prospecting strategies.
• Financial Strategy Development: Analyze clients' financial situations and goals to create tailored financial strategies.
• Insurance and Financial Advisory: Provide comprehensive advisory on insurance and financial planning, covering areas such as retirement, education, and investments, supported by our extensive product suite.
• Financial Analysis: Presenting detailed financial summaries, investment reports, and income projections for clients.
• Client Relationship Management: Maintain and strengthen client relationships through regular reviews and adjustments to financial plans based on life changes.

Benefits & Rewards:

• 24-months Trainee Program: Provides monthly allowance + commission, supporting you in the first 24 months of your career.
• Extensive Training and Support Structure: Regular workshops, training & sharing sessions within the agency and individual mentorship ensuring support along the way.
• Flexi-Hybrid Work Setting: Enjoy a hybrid work setting with flexible work arrangements.
• Attractive Rewards: We believe in 'work hard, play hard', with incentives for top performers & fun team-bonding events.
• Market-leading Remuneration Structure: Market-leading remuneration package along with an attractive incentive system, including commissions, performance incentives, and up to 3 incentive trips a year.

Qualifications:

• Singaporean / Singapore PR preferred
• Minimum 21 years old with Polytechnic Diploma, GCE 'A' level Certification or Bachelor Degree in any field, as per MAS requirements.
• Highly motivated with strong interpersonal skills

Apply now to find out more!