142 Membership Services jobs in Singapore
Membership Services Executive
Posted 2 days ago
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Job Description
Roles & Responsibilities
As part of your role, you will report to the Deputy Head, Membership Services, and work with the Vice President, Membership and Board Appointment Services. Your role will also include working with the SID Executive Team, eco-system partners, and any other relevant committees or working groups as assigned by the CEO.
Key Responsibilities
You will support the membership team primarily in the following areas:
1. Membership Administration
- Implement membership acquisition, retention and engagement plans to grow and retain members
- Manage membership processing, enquiries and operations
- Work with IT to implement system enhancements and enhance work flows
- Review membership policies and processes
2. Engagement
- Organise membership networking events that will forge collaboration and add value to members
- Conduct pre and post event evaluations and report on outcomes; take initiatives to implement improvement plans
- Manage, monitor and review programmes as well as initiate, execute and track KPIs of initiatives
- Evaluate the effectiveness of existing processes and strategies to continually improve event planning and management outcomes
- Maintain proper and accurate database records and documentation
3. Telemarketing Operations
- Conduct outbound calls to members for renewals
- Conduct outbound calls to prospective members to promote membership and services
- Setting of appointments with prospective members
4. Secretariat Duties
- Provide secretariat duties to SID Committees and/or Chapters including supporting the agenda and activities of the Committee and/or Chapter.
- Support SID in the strengthening of any internal functional processes
Requirements:
- Minimum diploma in any discipline
- Strong stakeholder management skills and confidence in engaging senior management (company directors level) and officers at all levels
- Minimum 3 years of experience in membership related organisations, professional bodies, trade associations or government sector agencies with some experience in coordinating events and/or programmes
- Well organised, meticulous and possess good verbal and written communication skills
- Possess initiative and collaborative mindset
- Strong time management skills and ability to manage concurrent tasks efficiently
Senior/Executive Officer, Membership Services
Posted today
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Job Description
Senior/Executive Officer, Membership Services
5 days ago - Be among the first 25 applicants
Join the Membership Services Team
We’re looking for a reliable and resourceful individual to join our Membership Services department. This is a varied and hands‐on role that covers a broad portfolio, including member engagement, communications, international relations, events management, and more.
Our team drives the Law Society’s engagement with members, partners and the wider legal community. We manage key events, run the Society’s communications and social media channels, and support collaborations with both local and overseas stakeholders.
You’ll need to be comfortable working in a fast‐paced environment, where plans can shift quickly and priorities may evolve. We’re looking for someone who is adaptable, willing to pitch in, and takes pride in delivering quality work as part of a close‐knit team.
If you’re organised, willing to learn, and have a strong sense of initiative, we’ll provide the guidance and training to help you grow into the role.
Key Responsibilities
Plan and coordinate events from start to finish, including logistics, budgeting, publicity, and on‐site support
Work closely with internal departments and committees to develop events and initiatives that support organisational goals
Support the Society’s communications efforts, including drafting content and managing social media platforms
Attend to public and member enquiries
Support other tasks and projects as assigned
Requirements
Diploma or Degree in business, communications or related field
Strong communication skills, both written and spoken
Good time management and the ability to work under pressure
Comfortable working independently and as part of a team
Quick to adapt, detail-oriented and resourceful
Able to thrive in a fast-paced and multi-faceted work environment
If you’re looking for a role that’s dynamic, purposeful and keeps you on your toes, we’d like to hear from you.
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Senior/Executive Officer, Membership Services
Posted 9 days ago
Job Viewed
Job Description
Join the Membership Services Team
We’re looking for a reliable and resourceful individual to join our Membership Services department. This is a varied and hands-on role that covers a broad portfolio, including member engagement, communications, international relations, events management, and more.
Our team drives the Law Society’s engagement with members, partners and the wider legal community. We manage key events, run the Society’s communications and social media channels, and support collaborations with both local and overseas stakeholders.
You’ll need to be comfortable working in a fast-paced environment, where plans can shift quickly and priorities may evolve. We’re looking for someone who is adaptable, willing to pitch in, and takes pride in delivering quality work as part of a close-knit team.
If you’re organised, willing to learn, and have a strong sense of initiative, we’ll provide the guidance and training to help you grow into the role.
Key Responsibilities
· Plan and coordinate events from start to finish, including logistics, budgeting, publicity, and on-site support
· Work closely with internal departments and committees to develop events and initiatives that support organisational goals
· Support the Society’s communications efforts, including drafting content and managing social media platforms
· Attend to public and member enquiries
· Support other tasks and projects as assigned
Requirements
· Diploma or Degree in business, communications or related field
· Strong communication skills, both written and spoken
· Good time management and the ability to work under pressure
· Comfortable working independently and as part of a team
· Quick to adapt, detail-oriented and resourceful
· Able to thrive in a fast-paced and multi-faceted work environment
If you’re looking for a role that’s dynamic, purposeful and keeps you on your toes, we’d like to hear from you.
Senior/Executive Officer, Membership Services
Posted 9 days ago
Job Viewed
Job Description
Join the Membership Services Team
We’re looking for a reliable and resourceful individual to join our Membership Services department. This is a varied and hands-on role that covers a broad portfolio, including member engagement, communications, international relations, events management, and more.
Our team drives the Law Society’s engagement with members, partners and the wider legal community. We manage key events, run the Society’s communications and social media channels, and support collaborations with both local and overseas stakeholders.
You’ll need to be comfortable working in a fast-paced environment, where plans can shift quickly and priorities may evolve. We’re looking for someone who is adaptable, willing to pitch in, and takes pride in delivering quality work as part of a close-knit team.
If you’re organised, willing to learn, and have a strong sense of initiative, we’ll provide the guidance and training to help you grow into the role.
Key Responsibilities
· Plan and coordinate events from start to finish, including logistics, budgeting, publicity, and on-site support
· Work closely with internal departments and committees to develop events and initiatives that support organisational goals
· Support the Society’s communications efforts, including drafting content and managing social media platforms
· Attend to public and member enquiries
· Support other tasks and projects as assigned
Requirements
· Diploma or Degree in business, communications or related field
· Strong communication skills, both written and spoken
· Good time management and the ability to work under pressure
· Comfortable working independently and as part of a team
· Quick to adapt, detail-oriented and resourceful
· Able to thrive in a fast-paced and multi-faceted work environment
If you’re looking for a role that’s dynamic, purposeful and keeps you on your toes, we’d like to hear from you.
Senior Executive/Executive, Membership & Guest Services
Posted today
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Job Description
Responsibilities
Perform day-to-day operations of Membership and Guest Services duties, including attending to general enquiries and guest feedback, and processing of membership related transactions.
Prepare daily shift opening/closing processes and documents.
Work closely with other front-of-house functions to ensure that location-based membership services are operating effectively and efficiently.
Work with casino marketing teams to promote membership programs and benefits, floor promotions and campaigns, and members’ events.
Maintain confidentiality and data accuracy, and ensure compliance with regulatory requirements, company policies, standard operating procedures, internal controls and service standards.
Requirements
Meet the relevant Regulatory Authority's statutory requirement of minimum 21 years of age.
Diploma in Business or Marketing with proficiency in Microsoft Office applications
Possess strong communication and customer service skills with relevant experience from the hospitality or service industry
Willing to work rotating shifts, including weekends and public holidays
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Customer Support Specialist
Posted today
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Job Description
Job Overview:
We are seeking a highly skilled Customer Support Specialist to provide exceptional service to our customers.
Key Responsibilities:
- Offer front-line customer support via various communication channels
- Handle customer inquiries and resolve issues promptly
- Assist with registration, appointment bookings, and general information provision
- Manage feedback and escalate concerns when necessary
- Maintain accurate records and documentation
- Ensure a professional and courteous service standard at all times
Requirements:
- Minimum GCE 'O' Level or equivalent qualification
- Excellent communication and interpersonal skills
- Ability to work rotating shifts, including weekends and public holidays
What We Offer:
- A dynamic and supportive work environment
- Ongoing training and development opportunities
Customer Support Specialist
Posted today
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Job Description
This position requires effective communication and problem-solving skills to manage customer inquiries, bookings, and collaborations with the import/export department. Key responsibilities include:
- Attend to customer enquiries and bookings
- Arrange space bookings and monitor progress
- Liaise with Import/Export Department for smooth execution of shipments
- Prepare pre-alerts to respective stations and ensure timely updates
- Verify arriving and uplift details for accuracy
To succeed in this role, you will need excellent communication, diplomacy, and organizational skills. You should be able to work independently and as part of a team, with a strong attention to detail and ability to multitask.
BenefitsWe offer a supportive work environment, opportunities for growth and development, and a competitive compensation package. If you are a motivated and customer-focused individual looking for a challenging role, we encourage you to apply.
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Customer Support Specialist
Posted today
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Job Description
We are seeking a highly skilled Customer Support Specialist to join our team. In this role, you will be responsible for delivering exceptional customer service to walk-in customers and financial representatives.
Key Responsibilities:- Greeting and guiding clients with a professional and courteous demeanor
- Managing documents via dropbox in a secure and efficient manner
- Handling straightforward enquiries in a timely and accurate manner
- Assisting with document release in accordance with company policies
To be successful in this role, you will require excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You will also need to be proficient in using technology, including dropbox, to manage documents and communicate with clients.
Benefits:In addition to a competitive salary, we offer a range of benefits, including opportunities for career development and growth, a supportive and collaborative work environment, and recognition and rewards for outstanding performance.
Others:We are an equal opportunities employer and welcome applications from all qualified candidates. If you are passionate about delivering exceptional customer service and have the skills and qualifications required for this role, please apply now.
Customer Support Representative
Posted today
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Job Description
Job Summary:
- Respond to customer inquiries, comments, and concerns.
- Communicate with site personnel and technicians to arrange job schedules.
- Create quotations, work orders, and necessary documentation.
- Conduct follow-ups with clients regarding job progress and satisfaction levels.
- Keep service logs and reports updated and accurate.
- Coordinate with main contractors, vendors, and internal teams.
- Assist in processing permits and preparing project-related paperwork.
- Ensure high service standards and prompt completion of tasks.
- Manage general administrative duties and document organization.
Key Responsibilities:
- Customer Service
- Communication
- Documentation
- Coordination
- Administrative Duties
The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to multitask. They will be proficient in creating documents and maintaining accurate records. The successful candidate will also possess good time management skills and be able to work effectively under pressure.
We are seeking a detail-oriented individual who is passionate about delivering exceptional customer experiences. As a Customer Support Representative, you will be responsible for resolving customer issues in a timely and professional manner.
To succeed in this role, you must have excellent problem-solving skills and be able to work independently with minimal supervision. You should also be proficient in using technology to communicate with customers and manage their queries efficiently.
Customer Support Associate
Posted today
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Job Description
Job Overview
We are seeking a dedicated and customer-focused individual to join our team as a Customer Support Associate. In this role, you will be responsible for delivering exceptional customer service and support to our clients.
Your key responsibilities will include answering incoming calls, making outbound calls, and providing accurate information to our customers. You will also escalate queries when necessary, update customer information, and maintain proper records. Additionally, you will support the team in meeting service and satisfaction goals.
About This Role
- You will have strong communication and listening skills, with the ability to handle different types of callers in a patient and empathetic manner.
- You will have basic computer literacy, with proficiency in MS Office and data entry.
- You will be able to work independently and as part of a team, with a positive attitude and willingness to learn on the job.
Key Requirements
- Good spoken English; knowledge of additional languages is an advantage.