200 Medical Specialist jobs in Singapore

Overview
As a Medical Specialist, you will leverage your medical assistance case management experience to professionally support our travelling and domestic populations. You will be responsible for managing all ongoing and complex cases through to completion, including, but not limited to, outpatient, inpatient, medical transportation cases, including air ambulance and commercial repatriations, repatriation of mortal remains, and billing cases. Key to your role is professional, efficient service delivery and the ability to systematically work through cases to completion, supporting effective management of case volumes and activity.
What You Will Work On
Managing all elements of ongoing and complex cases through to completion, including outpatient, inpatient, medical transportation cases, including air ambulance and commercial repatriations, repatriation of mortal remains, high-cost cases, vulnerable cases, and billing cases
Delivering professional medical and network-led Medical Assistance services in line with client Standard Operating Procedures (SOPs) and protocols
Working closely with the Global Operations Coordinators in line with First Call Desk (FCD) SOPs
Work systematically through cases to completion to support case volumes and activity
Ensure all billing and finance elements are complete, including authorization of expenses and invoice settlement
Support with inbound calls and Global Operations Coordinator activities in line with business needs
Be an ambassador for operational excellence
Communicate professionally, employing excellent listening skills
Setting clear customer expectations: clear timelines for next steps, meeting agreed customer update timings, and guiding the customer through their journey
Providing suitable alternatives and direction to clients to help resolve their problems
Accurately maintaining the information recorded on the case management system
Adhering to telephony and case handling Service Level Agreements
Referring cases outside own level of authority through the correct escalation process
Providing regular updates promptly to operational management on high-profile and cost cases, highlighting high-risk (medically or reputational) cases to your line manager
Collaborate effectively with the Medical, Global Network, Claims, and Finance teams for positive case outcomes
Be responsive and empathetic to the needs of our customers, clients, and colleagues
Provide day-to-day support and guidance to new front-line staff and Medical Specialists, ensuring consistency, competence & efficiency in medical-related response handling and operational tasks
Support the training, coaching, and mentoring of new starters
Who You Will Work With
Additionally, you will work closely with the Global Operations Coordinators (GOC) and, in line with operational SOPs, deliver seamless assistance services. You will further support the activities of the Global Operations Coordinators, including inbound calls and inbox management according to business requirements.
What You Will Bring
Previous demonstrated experience working as a Medical Assistance Coordinator/ Global Operations Coordinator, managing all case types effectively. Meeting/ exceeding all expectations of the role
Ability to work well under pressure in a fast-paced environment whilst supporting others
Demonstrated ability to take ownership of problems and resolve them
Effective time management and the ability to prioritize workload
Excellent communication skills – verbal, written, and interpersonal in both German and English
Collaborative approach to role and service delivery
Can-do will-do attitude
Fluency in a third language, including a European or Asian language, is an asset but not essential
Seniority level
Entry level
Employment type
Full-time
Job function
Health Care Provider
Industries
Security and Investigations
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Who We Are Looking For
As a Medical Client Service Specialist, you will leverage your medical assistance case management experience to professionally support our travelling and domestic populations. You will be responsible for managing all ongoing and complex cases through to completion, including, but not limited to, outpatient, inpatient, medical transportation cases, including air ambulance and commercial repatriations, repatriation of mortal remains, and billing cases.
Key to your role is professional, efficient service delivery and the ability to systematically work through cases to completion, supporting effective management of case volumes and activity.
What You Will Work On
Managing all elements of ongoing and complex cases through to completion, including: outpatient, inpatient, medical transportation cases, including air ambulance and commercial repatriations, repatriation of mortal remains, high-cost cases, vulnerable cases, and billing cases
Delivering professional medical and network-led Medical Assistance services in line with client Standard Operating Procedures (SOPS) and protocols
Working closely with the Global Operations Coordinators in line with First Call Desk (FCD) SOPs
Work systematically through cases to completion to support case volumes and activity
Ensure all billing and finance elements are complete, including authorization of expenses and invoice settlement
Support with inbound calls and Global Operations Coordinator activities in line with business needs
Be an ambassador for operational excellence
Communicate professionally, employing excellent listening skills
Setting clear customer expectations: Clear timelines for next steps, meeting agreed customer update timings, and handholding the customer through their journey with us
Providing suitable alternatives and direction to clients to help resolve their problems
Accurately maintaining the information recorded on the case management system
Adhering to telephony and case handling Service Level Agreements
Referring cases outside own level of authority through the correct escalation process
Providing regular updates promptly to operational management on high-profile and cost cases, highlighting high-risk (medically or reputational) cases to your line manager
Collaborate effectively with the Medical, Global Network, Claims, and Finance teams for positive case outcomes
Be responsive and empathetic to the needs of our customers, clients, and colleagues
Provide day-to-day support and guidance to new front-line staff and Medical Specialists, ensuring consistency, competence & efficiency in medical-related response handling and operational tasks
Support the training, coaching, and mentoring of new starters
Who You Will Work With
Additionally, you will work closely with the Global Operations Coordinators (GOC) and, in line with operational SOPs, deliver seamless assistance services. You will further support the activities of the Global Operations Coordinators, including inbound calls and inbox management according to business requirements.
What You Will Bring
Previous demonstrated experience working as a Medical Assistance Coordinator/ Global Operations Coordinator, managing all case types effectively. Meeting/ exceeding all expectations of the role
Ability to work well under pressure in a fast-paced environment whilst supporting others
Demonstrated ability to take ownership of problems and resolve them
Effective time management and the ability to prioritize workload
Excellent communication skills – verbal, written, and interpersonal in both German and English
Collaborative approach to role and service delivery
Can-do will-do attitude
Fluency in a third language, including a European or Asian language, is an asset but not essential
#J-18808-Ljbffr

Who We Are Looking For

As a Medical Client Service Specialist, you will leverage your medical assistance case management experience to professionally support our travelling and domestic populations. You will be responsible for managing all ongoing and complex cases through to completion, including, but not limited to, outpatient, inpatient, medical transportation cases, including air ambulance and commercial repatriations, repatriation of mortal remains, and billing cases.

Key to your role is professional, efficient service delivery and the ability to systematically work through cases to completion, supporting effective management of case volumes and activity.

What You Will Work On

• Managing all elements of ongoing and complex cases through to completion, including: outpatient, inpatient, medical transportation cases, including air ambulance and commercial repatriations, repatriation of mortal remains, high-cost cases, vulnerable cases, and billing cases
• Delivering professional medical and network-led Medical Assistance services in line with client Standard Operating Procedures (SOPS) and protocols
• Working closely with the Global Operations Coordinators in line with First Call Desk (FCD) SOPs
• Work systematically through cases to completion to support case volumes and activity
• Ensure all billing and finance elements are complete, including authorization of expenses and invoice settlement
• Support with inbound calls and Global Operations Coordinator activities in line with business needs
• Be an ambassador for operational excellence
• Communicate professionally, employing excellent listening skills
• Setting clear customer expectations: Clear timelines for next steps, meeting agreed customer update timings, and handholding the customer through their journey with us
• Providing suitable alternatives and direction to clients to help resolve their problems
• Accurately maintaining the information recorded on the case management system
• Adhering to telephony and case handling Service Level Agreements
• Referring cases outside own level of authority through the correct escalation process
• Providing regular updates promptly to operational management on high-profile and cost cases, highlighting high-risk (medically or reputational) cases to your line manager
• Collaborate effectively with the Medical, Global Network, Claims, and Finance teams for positive case outcomes
• Be responsive and empathetic to the needs of our customers, clients, and colleagues
• Provide day-to-day support and guidance to new front-line staff and Medical Specialists, ensuring consistency, competence & efficiency in medical-related response handling and operational tasks
• Support the training, coaching, and mentoring of new starters

Who You Will Work With

Additionally, you will work closely with the Global Operations Coordinators (GOC) and, in line with operational SOPs, deliver seamless assistance services. You will further support the activities of the Global Operations Coordinators, including inbound calls and inbox management according to business requirements.

What You Will Bring

• Previous demonstrated experience working as a Medical Assistance Coordinator/ Global Operations Coordinator, managing all case types effectively. Meeting/ exceeding all expectations of the role
• Ability to work well under pressure in a fast-paced environment whilst supporting others
• Demonstrated ability to take ownership of problems and resolve them
• Effective time management and the ability to prioritize workload
• Excellent communication skills (verbal, written, and interpersonal) in English
• Collaborative approach to role and service delivery
• Can-do will-do attitude
• Ability to communicate in an additional language would be an advantage for liaising with our international patients, but not essential

A Medical Dispenser Specialist role involves processing prescriptions, dispensing medications, and maintaining pharmacy cleanliness. The individual will be responsible for key tasks including:

• Processing prescriptions and medication orders accurately.
• Picking, packing, labeling, and dispensing medications correctly.
• Performing billing duties and maintaining a clean and organized pharmacy environment.
• Participating in pharmacy-related improvement projects to enhance efficiency and patient care.
• Maintaining stock levels using the First Expired-First Out (FEFO) method.
• Replenishing ward stock and Omnicell supplies as needed.
• Receiving and verifying stock deliveries to ensure accuracy.
• Assisting with repackaging and conducting regular stock counts.
• Dispensing medications to patients according to standard operating procedures (SOPs) and pharmacy guidelines.

To be successful in this role, candidates must possess a minimum Diploma in Pharmaceutical Science or equivalent qualification. Additionally, they should hold Basic Skills Test or Certified Pharmacy Technician Certification (CPTC). Strong initiative, good communication skills, and ability to work effectively in a team are essential. Flexibility to work occasional weekends and public holidays is also required.

Clinical Application Specialists play a pivotal role in assisting surgeons with surgical techniques in the field of sports medicine. This position requires expertise in using medical instruments, implants, and consumables.

• Surgeon Support : Assist surgeons in performing surgical techniques, ensuring they have access to the necessary medical products and equipment.
• Product Knowledge : Guide surgeons in using new medical products and techniques, maintaining a thorough understanding of product lines, updates, features, benefits, and surgical techniques.
• Customer Relationships : Build positive relationships with customers, identifying their needs and recommending appropriate medical products to address them.
• Compliance : Adhere to compliance policy and guidelines at all times, ensuring all activities are conducted within established parameters.

• Education and Experience : Degree in Nursing or a medical qualification; 3+ years related working experience as a registered nurse, preferably in the sports medicine field.

Please submit your resume to the specified contact details for consideration.

As a front-line patient services professional, you will be the first point of contact for patients, handling registration, cashiering, enquiries, financial counselling, in-flight bill follow-up and posting of charges.

You will work closely with other healthcare professionals to coordinate patient care, ensuring seamless transitions between departments.

Additionally, you will perform clerical duties such as data entry and documentation, providing administrative support to the department.

A minimum GCE N Levels, O Levels or A Levels qualification is required for this role.

We are committed to delivering high-quality patient care and strive to create a supportive and inclusive work environment.

Job Title: Patient Service Officer

• Frontline medical reception and administration tasks are essential.
• Data management is crucial for accurate clinical information.
• Patient care support plays a vital role in our healthcare services.
• Effective filing and appointment coordination systems must be maintained.
• Liaising with insurance companies and arranging payment settlements is necessary.
• Additional duties may be assigned by the Clinic Manager or Doctor, ensuring efficient clinic operations.

Job Opportunity

We are seeking an experienced Medical Imaging Specialist to join our organization. The successful candidate will be responsible for interpreting medical images and diagnosing illnesses and injuries.

Key Responsibilities:

• Interpreting medical images to diagnose illnesses and injuries.
• Working independently or as part of a team to achieve goals.
• Maintaining accurate and detailed records of patient information.
• Collaborating with other healthcare professionals to ensure high-quality patient care.

Requirements:

• A degree in Radiography or equivalent qualification.
• Excellent analytical and problem-solving skills.
• Ability to work effectively in a fast-paced environment.

Benefits:

• Ongoing training and professional development opportunities.
• A supportive and collaborative work environment.
• The chance to make a positive impact on patients' lives.

How to Apply:

Please submit your application, including your resume and cover letter, to (insert contact details).