803 Mainframe Support jobs in Singapore

COBOL Mainframe - Production Support Engineer / Application Support (Banking)

Singapore, Singapore D L Resources Pte Ltd

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Job Description

About the client (Banking Sector)
Work Location: 100% WFO In Singapore
Work Hours: 9AM - 6:30PM (Mon - Fri)
Production Support (COBOL Mainframe) for CARDLINK (Credit and Debit Card System)
Responsibilities
Manage day to day issues including daily health checks of applications and processes, working closely with end users, development staff and infrastructure teams to resolve incidents and/or mitigate outages.
Perform in-depth analysis of production problems, identify root causes and recommend solutions to resolve application malfunctions and prevent recurrence.
Ensure all incidents, incidents and changes are progressed efficiently and effectively to meet application service levels.
Help in identifying, coordinating and implementing initiatives/projects that promotes efficiency and optimization of daily processes.
Proactively identify opportunities to improve system efficiency and/or availability.
The role is part of an on-call support team (on-rotation basis) that ensures production stability.
Requirements
Education:
Bachelor’s degree in computer science or related field.
At least 15 years of Mainframe experience.
At least 10 years of solid CARDLINK (Credit and Debit Card System) hands-on experience.
Essential:
Manage support requests, incidents, issues, and tickets to deliver quality service for end-users.
Provide procedural and technical support to various teams.
Collaborate with internal and external stakeholders.
Exhibit dedication and professionalism in all responsibilities.
Demonstrate attention to detail.
Communicate effectively across various channels.
Manage multiple tasks efficiently.
Work independently and as part of a team.
Proactively identify and address potential issues to avoid outages.
Prior application or production support experience is a plus.
Key Domain/ Technical Skills:
Expert knowledge and experience in COBOL, JCL, VSAM, CICS, MQ Series, Ezytrieve.
Expert knowledge and use of Mainframe tools such as Endevor, File-Aid, Control-M.
About us: D L Resources Pte Ltd is a leading provider of IT Professional Services & Banking outsourced staffing solutions, serving a diverse portfolio of clients across various industries including Financial Services Institutions, Banks & MNCs.
Interested candidates may reach out directly to our recruiters (Edwin: +65 8 8 3 3 0 1 9 2 | EA License No: 24C2333 | EA Personnel No: R )
#J-18808-Ljbffr

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CARDLINK Application Production Support Analyst (Mainframe COBOL)

$8000 Monthly D L RESOURCES PTE LTD

Posted 1 day ago

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Job Description

  • The Mainframe Production Support Analyst will handle all support requests, incidents, issues and tickets to ensure flawless and quality delivery of service to end-users.
  • Manage day to day issues including daily health checks of applications and processes, working closely with end users, development staff and infrastructure teams to resolve incidents and/or mitigate outages.
  • Perform in-depth analysis of production problems, identifies root causes and recommends solutions to resolve application malfunctions and prevent recurrence.
  • Ensure all incidents, incidents and changes are progressed efficiently and effectively to meet application service levels.
  • Help in identifying, coordinating, and implementing initiatives/projects that promotes efficiency and optimization of daily processes.
  • Proactively identify opportunities to improve system efficiency and/or availability.Investigate production issues, determine production defect severity and provide workaround to user if feasible to move business forward

Job Requirements:

  • At least 8 years of Mainframe experience.
  • At least 5 years of solid CARDLINK (Credit and Debit Card System) hands-on experience.
  • Cards and payments domain Knowledge.
  • Expert knowledge and experience in COBOL, JCL, VSAM, CICS, MQ Series, Ezytrieve.
  • Expert knowledge and use of Mainframe tools such as; Endevor, File-Aid, Control-M.
  • Prior application or production support experience is a plus.
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Application Support

Singapore, Singapore $72000 - $96000 Y Rapsys Technologies Pte. Ltd

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Job Description

Job description

Provide Development support to Software development community across the organization by managing, maintaining, and troubleshooting internal software application and tooling.

Roles and responsibilities

  1. Respond to and triage support questions and support requests from engineers

  2. Extract relevant information from log files and other sources to debug, identify owners or root causes

  3. Write basic tools and test cases to improve the speed and quality of support

  4. Work with technical writers to improve documentation in areas covered by support

  5. Produce reports for leadership with data on performance of the program

  6. Provide insights and suggestions on product development and the product roadmap; contribute to product development.

  7. Manage and escalate engineers' support queries, using advanced data tools for in-depth analysis to quickly identify and resolve issues, enhancing ML model development cycles.

  8. Develop debugging scripts and documentation to automate and speed up responses, and provide actionable feedback to the engineering team.

Required Skills

1) Hands on experience(2-3) years on software programming with Python developing small or medium sized application. Ruby knowledge is add on and preferred.

2) Experience with at least one front end web technologies. PHP preferred.

3) Hands on experience(2-3) years with databases and Linux.

4) Relevant Application support / Dev support experience would be a plus.

5) Basic knowledge of AI integration with business applications is preferred.

Job Type: Full-time

Pay: $7, $8,000.00 per month

Experience:

  • Front end web technologies: 1 year (Preferred)
  • Python: 1 year (Preferred)
  • Databases, Linux. : 1 year (Preferred)
  • PHP: 1 year (Preferred)
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Application Support

$80000 - $120000 Y Helius Technologies Pte Ltd

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Job Description

Responsibilities

  • Provide day-to-day technical and operational support for .NET/Java applications and related systems.
  • Troubleshoot, diagnose, and resolve incidents and user-reported issues in a timely manner as per agreed SLAs.
  • Monitor application performance, conduct routine health checks, and ensure high system availability and reliability.
  • Assist with system integrations, infrastructure maintenance, and production deployments (including outside office hours as needed).
  • Collaborate with developers, testers, and infrastructure teams to escalate issues, deploy updates, and resolve bugs.
  • Document support activities, maintain technical guides, and contribute to knowledge bases and runbooks.
  • Perform root cause analysis, recommend improvements, and support patching and upgrades of software platforms (IIS, .NET Framework, etc.).
  • Participate in standby and on-call support rotations for 24/7 production environments as required.

Requirements

  • Bachelor's degree in Computer Science, IT, or related field.
  • Proficiency in the .NET Framework, C#, ASP.NET, and Microsoft SQL Server.
  • Experience with application servers (IIS), monitoring tools, and version control systems (Git, SVN).
  • Strong analytical, troubleshooting, and customer service skills.
  • Excellent communication skills and ability to work both independently and in teams.
  • Experience in production support for enterprise-level applications is preferred.

Important Note:


Please share your resume in word format with -

Important Note: If this requirement is not a match for you please refer to your friends.

Interested professionals can reach out to me for Confidential Discussion @


Best Regards,

Dilip Kumar Daga

Vice President - Strategic Accounts

Helius Technologies Pte Ltd

36, Robinson Road,#13-05, City House, Singapore

DID:

Mobile:

Fax:

Email id: -

Registration No : R

EA Licence No : 11C3373

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Application Support

Singapore, Singapore $40000 - $80000 Y DXC Technology

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Job Description

Job Description:

DXC Technology - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in more than 70 countries, speak multiple languages and work with over 6,000 customers on almost every continent. We use the power of technology to deliver mission critical IT services that move the world. At DXC we pride ourselves on delivering excellence in everything we do. What this means for you is the opportunity to be a part of delivering innovative solutions and helping to solve real business problems for a wide variety of valued clients.

Job Description:

We are looking for a proactive and dynamic professional to join our Application L2 support team to provide maintenance and support for a mission critical system.

Training & mentorship will be provided on SOPs, ITSM and usage of Monitoring & Investigation tools.

Roles and Responsibilities:

  • Provides day-to-day application support for reported production issues and resolve within the stipulated Service Level Agreement (SLA) as per classified severity; not limiting to the following:

  • Knowing and understanding the issue,

  • Investigate and perform analysis to determine root cause(s),
  • Provide corrective and preventive solution,
  • If required, escalate case to L3 or technical support for further investigations,
  • Ensure successful and timely completion of application batch jobs,
  • Propose improvements to address recurring issues and
  • Close monitoring gaps.
  • Support implementation of changes in accordance with the standard operation procedures to ensure smooth rollouts / deployments,
  • Identify opportunities for automation to minimize manual task and
  • Provides 24 X 7 rotating 12 hours shift support

Requirements:

  • Strong problem investigation and solving skills,
  • Has an analytical mindset and able to understand business and functional concepts,
  • Proactive and self-driven and able to work under pressure with a high sense of urgency,
  • Basic knowledge of Java programming and has some hands-on coding experience,
  • Possess SQL knowledge and able to construct basic SQL queries,
  • Able to understand and grasp concepts of users' interfaces, client-server environment, web technology, operating systems (Unix & Windows), database and middleware,
  • Ability to work effectively both independently & within a team,
  • Good communication skills for interaction with both internal and external stakeholders of all levels (Internal teams, clients, external / other 3rd party vendors and management),
  • Experience with writing scripts for automation will be an advantage and
  • Experience working with IT ticketing systems will be an advantage.

Qualifications:

  • Minimum Diploma in IT related discipline
  • 1 year or more working experience in IT industry

Our culture and benefits: DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our "people first" philosophy means we offer competitive remuneration, benefits, training and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work. Some of these include;

  • Extensive resources to support your onboarding and continual development including DXC University
    • DXC Recognition, our global virtual platform that fosters a culture of appreciation and celebration with real-time reward and recognition
  • We know that great people refer great people. We will reward you when you bring your friends and family to work at DXC
  • More time to do the things you love with flexible leave options, including purchased leave
  • Take time to give back with charitable and emergency services volunteer days
  • Well-being matters to us and our Employee Assistance Program is there to support you and your family.

How to apply & our commitment to you in return: If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, then please press the "Apply Now" button to submit your resume.

In return, we agree to ensure a hiring process that is enjoyable, thorough, and fair. We strive to provide an environment that lets you thrive and show off the very best version of yourself, while learning about us at the same time.

We are an Equal Opportunity Employer: DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the 'bring your whole-self to work' philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

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Application Support

Singapore, Singapore $104000 - $130878 Y INSTELLARS GLOBAL CONSULTING PTE. LTD.

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Job Description

Mandatory Skills

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 5+ years of hands-on experience in Java/Micro Services J2EE application support or development.
  • Good understanding of Java, Spring, REST APIs, and web services.
  • Good knowledge of relational databases (e.g., Oracle, PostgreSQL).
  • Experience with Linux/Unix commands and shell scripting.
  • Strong analytical and problem-solving skills.
  • Good verbal and written communication skills.

Key Responsibilities:

  • Provide L2/L3 application support for Java-based applications used in banking operations.
  • Troubleshoot and resolve application issues within agreed SLAs.
  • Work closely with business users and technical teams to understand and resolve incidents.
  • Perform basic SQL queries to investigate data-related issues.
  • Document recurring issues and workarounds in the knowledge base.
  • Support application deployment and change activities during scheduled releases.
  • Escalate complex issues to senior engineers or development teams.
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Application Support

Singapore, Singapore $90000 - $120000 Y Technopals Consultants

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Job Description

Mandatory Skills

  • Bachelor's degree in Computer Science, Information Technology, or related field.
  • 5+ years of hands-on experience in Java/Micro Services J2EE application support or development.
  • Good understanding of Java, Spring, REST APIs, and web services.
  • Good knowledge of relational databases (e.g., Oracle, PostgreSQL).
  • Experience with Linux/Unix commands and shell scripting.
  • Strong analytical and problem-solving skills.
  • Good verbal and written communication skills.
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Application Support

$60000 - $80000 Y Morgan McKinley

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Job Description

We are seeking a proactive and dynamic L2 Application Support Analyst to join the team in supporting and maintaining a mission-critical application. The role involves providing day-to-day Level 2 support, ensuring the stability and performance of production systems, and working closely with both technical and business stakeholders.

Key Responsibilities

  • Provide day-to-day support for application-related production issues and resolve them within agreed Service Level Agreements (SLAs).
  • Understand, analyze, and investigate reported issues to determine root causes and provide corrective and preventive solutions.
  • Escalate complex cases to Level 3 or technical support teams as needed.
  • Ensure timely and successful completion of batch jobs and scheduled tasks.
  • Proactively suggest improvements to reduce recurring issues and close monitoring gaps.
  • Participate in the implementation of application changes following SOPs for smooth deployments.
  • Identify and implement opportunities for automation to reduce manual workload.
  • Work in rotating 12-hour shifts to ensure 24/7 system support coverage.

Requirements

  • Minimum Diploma in an IT-related discipline.
  • 2 years of experience in application support or operations role
  • Basic knowledge of Java programming and hands-on coding experience.
  • Proficient in SQL, able to construct and execute basic queries.
  • Familiar with client-server architecture, web technologies, operating systems (Unix & Windows), databases, and middleware components.
  • Strong communication skills to interact with stakeholders across various levels.
  • Experience with scripting for automation is a plus.
  • Familiarity with IT ticketing systems (e.g., ServiceNow, Jira) is a plus.
  • Only Singaporeans as there is G50 clearence involved.

If you are interested in this position, please apply and we will review your qualifications & reach out to you for further discussion & next steps. Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Morgan Mckinley Pte Ltd

Name: Kanya Kothandaraman

EA Licence No: 11C5502

Registration No: EAP Registration No: R

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Application Support

Singapore, Singapore $90000 - $120000 Y NTT SINGAPORE PTE. LTD.

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Job Description

Application Support & Development Engineer (Java/Control-M) _ Contract

Contract Duration : 12 months (renewable)

Work Location : FEB Building ,Cecil St

Industry : Banking & Financial Services

Interested candidates are kindly requested to email their CV with their experience to:

About the Client

A leading bank in Asia with a global network of more than 500 branches and offices across 19 countries and territories.

Role Overview

We are looking for an Application Support & Development Engineer with 6–9 years of experience in supporting mission-critical banking systems. The role combines application support (Unix/Windows platforms, databases, job scheduling) with web development (Java, Tomcat, Spring, JSP, APIs, front-end technologies) to ensure stable, efficient, and secure application delivery.

Key Responsibilities
  • Provide end-to-end application support across Unix/Linux and Windows environments.
  • Manage and optimize databases (MariaDB, Oracle, MS SQL).
  • Configure, monitor, and troubleshoot Control-M job scheduling .
  • Support and enhance Java & Tomcat applications.
  • Develop and maintain solutions using Spring, HTML5/JSP, SOAP APIs, JavaScript, CSS .
  • Perform coding, debugging, and deployment using Eclipse IDE .
  • Collaborate with infrastructure, DevOps, and business teams to resolve incidents and deliver enhancements.
  • Ensure compliance with internal governance, change management, and documentation standards.
Requirements
  • Bachelor's degree in Computer Science, IT, or related discipline.
  • 6–9 years of experience in application support and web development, preferably in a banking environment.
  • Strong hands-on expertise in:

Application Support : Unix & Windows platforms, MariaDB, Oracle or MS SQL, Control-M

Web Development : Java & Tomcat, Spring and Bootstrapping, HTML5/JSP, SOAP APIs / Web Services, JavaScript, CSS, Eclipse
- Strong troubleshooting, analytical, and communication skills.
Ability to work independently and collaboratively across teams.

Interested candidates are kindly requested to email their CV with their experience to:

We look forward to your application

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application support

$40000 - $60000 Y Technoprobe Asia Pte Ltd

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Job Description

About the role

As a key member of the Application Support team at Technoprobe Asia Pte Ltd, you will be responsible for providing technical support and solutions to our customers. This is a full-time position based in our Ang Mo Kio office in the North-East Region.

What you'll be doing

  1. Respond to customer inquiries and troubleshoot on the card issues in a timely and efficient manner
  2. Service & Support for Vertical Probe Cards
  3. Support for DOE (Design of Experiment) or evaluations either by customer initiated or Technoprobe Asia
  4. Compile of Investigation Report/ Tracker/ Monthly Report
  5. Pin replacement onsite
  6. Continuously seek opportunities to improve our support processes and enhance the customer experience

What we're looking for

  1. Need to station at customer site
  2. Minimum NITEC in Electronics/Mechatronics
  3. Fresh or 1-2 years working experience working in the Semicon Industry
  4. Possess basic electronics and troubleshooting skills
  5. Ability to work collaboratively in a team environment and independently as needed
  6. Willingness to learn new technologies and keep up with industry trends

At Technoprobe Asia Pte Ltd, we are committed to fostering a positive work environment that promotes professional growth and work-life balance. You can expect to enjoy a competitive salary, comprehensive benefits package, and opportunities for career development. We also prioritise the wellbeing of our employees and offer various health and wellness initiatives.

About us

Technoprobe Asia Pte Ltd is a leading provider of advanced engineering solutions and services. With a strong focus on innovation and customer satisfaction, we have established a reputation for delivering cutting-edge technologies and exceptional support to our clients across the Engineering industry. Join our dynamic team and be a part of our continued success.

Apply now for this exciting opportunity to become our next Application Support

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