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With the retail expansion in Singapore, currently we are looking for an Assistant Boutique Manager capable to drive the success of the store to join our retail team in Singapore

HOW WILL YOU MAKE AN IMPACT?

As an Ambassador of Buccellati Maison, you will be responsible of the development and optimization of the boutique performance and profitability by ensuring excellence in boutique operations and in delivering the best client service and experience. Reporting to the Boutique Manager, you will also be responsible of coaching and development of the boutique sales team. You will contribute in developing a deep understanding and knowledge of the Maison to convey its brand DNA, recognizable craftmanship and innovation in all its creations. You will be establishing, maintaining and promoting the Buccellati brand image and identity, following the Company's directives.

As the Assistant Boutique Manager, you will be focusing on

Boutique Operations Management

• Participate in the boutique management and achievement of commercial KPIs
• Act as the floor in-charge in the absence of the Boutique Manager, train the boutique team to follow and implement boutique standard operation procedure
• Be responsible for stock and cashier through staff management, ensuring the integrity of stock, monitoring the inventory and boutique cash flow
• Responsible for the appearance and maintenance of the boutique
• Ensure compliance with all policies and procedures through regular store management and staff meetings etc.
• Implement daily, weekly and monthly reporting

Sales & Customer Service

• Ensure sales growth, maximize the sales of the boutique and contribute to the sales targets
• Support the boutique team in providing client service in accordance to Maison standard, identify customer needs and demonstrate solid product knowledge so as to cultivate strong client relationships
• Coordination of after-sales activities
• Respecting discount policy
• Handle customer's enquiries and complaints

Team Management

• Performs all necessary supervisory functions to effectively and efficiently manage the personnel assigned
• Hire, lead and act as advisor to boutique team regarding projects, tasks and operations
• Motivate the boutique team around the strategy and vision of the Maison
• Fosters a cooperative and harmonious working climate to maximize employees morale and productivity
• Act as a coach and assist the colleagues in operations, sales and training

WHAT ARE WE LOOKING FOR?

As the ideal candidate, you will be possessing –

• 8-10 years of previous working experience in luxury retail industry preferably in luxury jewelry/watchmaking sector, with 2+ years in supervisory role
• Qualification/training in watches & jewelry, knowledge of diamond grading and design

• Qualification in Gemology is a plus

• Excellent interpersonal and communication skills to manage and support diverse and regional client base

• Strong understanding in customer service needs and internal/external customer priorities

• Strong attention to details with the ability to handle multiple tasks simultaneously
• Computer and internet savvy with the experience in using Microsoft Office

We are looking for an Assistant Boutique Manager to lead and inspire a passionate and dynamic team, dedicated to delivering exceptional client experiences.

With a strong sense of business acumen, the Assistant Boutique Manager is expected to drive retail excellence across all touchpoints, enhance the brand's presence and leadership in the market, while collaborating with internal cross functional teams to deliver business excellence. Success in this role comes from thinking beyond the store,  keeping the full client journey in focus, including within an omni-channel environment.

Role Purpose To lead and manage the boutique's sales team, optimise business opportunities, deliver exceptional client experience and to uphold the brand's image and service standards.

1. Business leadership

2. Achieve and exceed monthly, quarterly, and annual sales targets.

3. Drive business through proactive client engagement.
4. Analyze sales trends, customer insights, and KPIs to identify areas of growth.

5. Identify and execute action plans to boost store performance.

6. Team Management

7. Lead, inspire, and manage the sales team to deliver outstanding results.

8. Conduct regular performance reviews and provide regular coaching.

9. Foster a dynamic team culture that reflects the brand's values and service excellence.

10. Client Relationship

11. Develop VIC customer relationships through personalized service and clienteling.

12. Creates positive and unique client experiences, to retain and grow client relationships and brand loyalty.

13. Manage client service recovery and feedback, ensuring timely resolution.

14. Operations & Store Management

15. Supports the day-to-day management of the F&B boutique, including decisions on merchandising, counter layout and appearance, and administration.

16. Ensure compliance with all retail procedures and company policies.
17. Maintain high visual merchandising and cleanliness standards.
18. Manage inventory levels, ordering and stock accuracy

Desirable experience  Generally proficient experience in F&B retailAppropriate training in F&B or comparable education

• Strong leadership, team management, and motivational skills.
• Excellent communication, interpersonal, and client service abilities.
• Strong understanding of POS systems, CRM tools, and sales reporting.
• High sense of aesthetics and attention to brand presentation.
• May be a specialist in makeup artistry, fragrance, or skincare

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

Assistant Boutique Manager page is loaded# Assistant Boutique Managerlocations: Singaporetime type: Full timeposted on: Posted Todayjob requisition id: JOBREQ We are looking for an Assistant Boutique Manager to lead and inspire a passionate and dynamic team, dedicated to delivering exceptional client experiences.With a strong sense of business acumen, the Assistant Boutique Manager is expected to drive retail excellence across all touchpoints, enhance the brand’s presence and leadership in the market, while collaborating with internal cross functional teams to deliver business excellence. Success in this role comes from thinking beyond the store, keeping the full client journey in focus, including within an omni-channel environment.Role Purpose To lead and manage the boutique’s sales team, optimise business opportunities, deliver exceptional client experience and to uphold the brand’s image and service standards. **1. Business leadership*** Achieve and exceed monthly, quarterly, and annual sales targets.* Drive business through proactive client engagement.* Analyze sales trends, customer insights, and KPIs to identify areas of growth.* Identify and execute action plans to boost store performance. **2. Team Management*** Lead, inspire, and manage the sales team to deliver outstanding results.* Conduct regular performance reviews and provide regular coaching.* Foster a dynamic team culture that reflects the brand’s values and service excellence. **3. Client Relationship*** Develop VIC customer relationships through personalized service and clienteling.* Creates positive and unique client experiences, to retain and grow client relationships and brand loyalty.* Manage client service recovery and feedback, ensuring timely resolution. **4. Operations & Store Management*** Supports the day-to-day management of the F&B boutique, including decisions on merchandising, counter layout and appearance, and administration.* Ensure compliance with all retail procedures and company policies.* Maintain high visual merchandising and cleanliness standards.* Manage inventory levels, ordering and stock accuracyDesirable experience Generally proficient experience in F&B retail Appropriate training in F&B or comparable education* Strong leadership, team management, and motivational skills.* Excellent communication, interpersonal, and client service abilities.* Strong understanding of POS systems, CRM tools, and sales reporting.* High sense of aesthetics and attention to brand presentation.* May be a specialist in makeup artistry, fragrance, or skincareAt Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.Exceptional creation and client experience
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Responsibilities:

• Manage customer's requests and queries
• Handle clients' phone calls, emails, and correspondence
• Retrieve and assist Customer documents
• Assist in planning and organizing Customer Care
• Maintain filing systems, document organization, and general office administration as needed
• Handle information with utmost confidentiality and professionalism
• Streamline customer process
• Manage monthly KPI of cases
• Every Monday to Friday, 9am to 6pm

Benefits & Perks:

• Opportunities for career growth and personal development
• A supportive and collaborative work environment
• Monthly salary + AWS/Bonus
• Starting Salary of $2,000

Qualifications:

• Strong customer communication skills
• English and second language
• Proficient in Microsoft Office (Word, Excel, Outlook)

Responsibilities

• Prospect, develop, and manage corporate client accounts to expand B2B sales.
• Conduct client meetings, presentations, and provide customized solutions.
• Handle full sales cycle from lead generation to closing deals.
• Maintain long-term client relationships to drive repeat business and referrals.

• Diploma/Degree in Business, Marketing, or equivalent.
• Prior B2B sales experience is preferred (CCTV, Door Access, Network industries advantageous).
• Strong negotiation, presentation, and client management skills.
• Self-driven, results-oriented, and able to perform under minimal supervision.

Job Highlights

• We offer attractive salary commensurate with work experience
• Great opportunities for learning & career advancement
• Medical, dental & insurance benefits

JOB RESPONSIBILITIES

• Provides customer support, responding to customer requests in a timely and accurate manner while demonstrating a high level of customer service empathy, professionalism and respect.
• Maintain relationships with customers, shipping line, PSA & relevant parties.
• Do following up customer orders from start to the end.
• Returns all internal/external calls, emails, and faxes in a timely manner, ensuring that customers’ concerns are understood and resolution is clearly explained.
• Solve customer problems and help resolve issues.
• Preparing bills and invoices.
• Ensure accurate and timely data entry into the inhouse system.
• Excellent multitasking skills within their work space as well as computer software programs.
• Cooperative and helps to promote teamwork.

JOB REQUIREMENTS

• Fresh graduates are welcome to apply
• Computer literacy
• Good interpersonal skill
• Diploma holder in Maritime Studies, Shipping, Logistics & Supply Chain

Working Hours

Mon - Fri (8:30am to 5:30pm)

Sat (8:30am to 12:30pm)

Working Location

6 Tuas Avenue 6, Singapore

You will be the frontline contact for sea-freight customers—coordinating closely with clients, carriers, co-loaders, and overseas agents, managing enquiries, and ensuring smooth shipment progress and service recovery where needed.

Key Responsibilities

• Liaise with clients, shipping lines, co-loaders, and overseas agents to coordinate sea-freight shipments.
• Attend to incoming calls and enquiries; provide timely status updates on bookings/shipments.
• Create, submit, and update entries via Singapore Customs systems (e.g., Tradeweb / Tradepallete)
• Perform documentation and other ad-hoc duties assigned by the team/manager.
• Uphold service standards and contribute to a positive team culture.

Requirements

• Minimum 1 year of experience in the freight forwarding (sea-freight/customer service) - Freight Coordinator
• Team player with a positive, cheerful disposition; proactive and detail-oriented

How to Apply

Please apply via MyCareersFuture with your resume , availability/notice period , and expected salary, or email

We regret that only shortlisted candidates will be notified

EA Licence No. 15C7572

EA Personnel ID. R

Responsibilities:

• Able to handle over-the-counter transactions in an efficient and accurate manner.
• Assist in customers' enquiries and ensure the Company's service delivery standards are met in achieving total customer satisfaction.
• Prospect and introduce customers to the Bank's products and services.
• Educate and migrate customers to use digital platform.
• Manage customer wait time and service level.
• Manage customer negative impact and complaints.

Operations & Financial

• Perform all banking activities in accordance with the Bank's regulatory requirement.
• Maintains customer confidence and protects bank operations by keeping information confidential.
• Contributes to self and team effort by accomplishing related results needed.

Requirements:

• Diploma/Higher NITEC/Degree in Banking/Finance or any similar industry
• Highly adaptable and ability to deal with ambiguity.
• Experience in delivering customer journeys, and digital features
• Adept at use of data to drive productivity and performance.
• Willing to work on weekends
• Training will be provided

Interested Applicants, please email your resume to (R , stating the position as the subject title in the email. All Applications will be handled with strict confidentiality.

Rupa Kankariya EA License No. 02C3423 Personnel Registration No. R

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup's Global Privacy Policy, please visit

Key Responsibilities:

Customer Service Duties:

• Handle all incoming phone calls and emails in a professional and timely manner.
• Retrieve and manage client records, ensuring accuracy and confidentiality.
• Handle customer complaints and service recovery with tact and professionalism.
• Schedule and manage facial appointments; coordinate with therapists to ensure proper timing and allocation.
• Ensure all facial service records and treatment histories are updated and accurate in the system.
• Assist in exploring, planning, and executing a customer membership/loyalty programme.
• Set up new client packages in the system.
• Provide detailed and accurate information to clients regarding services, promotions, and ongoing packages.
• Conduct follow-ups with clients for feedback and ensure post-service satisfaction.

Administrative Duties:

• Administrative support to Finance and HR team, including filing, scanning, and data entry.
• Assist in preparing and maintaining reports, service records, and customer files.
• Assist with ad-hoc tasks and projects as required by the management team.

Requirements:

• Minimum 2 years of experience in customer service and administrative roles, preferably in the beauty wellness and F&B industry.
• Experience in scheduling systems and CRM software is preferred.
• Organized, detail-oriented, and capable of multitasking in a fast-paced environment.
• Strong interpersonal skills and a customer-first mindset.
• Ability to work independently and take initiative.