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You will be outsourced/deployed to our client, as a Boutique Assistant

Boutique Assistant

-Location: Orchard

-Salary: Up to $3,200/Mth + Bonuses

Job scope:

-Greet and welcome all visitors   

-Assisting sales associates during presentations of products

-Arranging for appointment slots

-Preparing workspace ensuring it is neat

-Packing items purchased and writing invoices

-Performing customer service activities (such as engraving, shining of products)

-Any other Ad hoc duties as assigned

Requirements:

-Prior Hospitality/ Customer Service / Retail Experience  

- Singaporeans Only

Interested candidate, please WhatsApp @ with these details:

1. Full name

2. Highest qualification

3. Commitment period

WhatsApp for other opportunities too

Leong Xin Ru (R

HR Operations Associate

RecruitFirst Pte Ltd

EA13C6342

Welcome to the Talent Acquisition Executive role at Luxury Careers, where we connect talents with opportunities.
Job Overview
The Talent Acquisition Executive will be responsible for welcoming and engaging visitors, providing support to sales associates, and assisting in daily boutique operations.
Key Responsibilities:
Welcome and engage all visitors warmly, ensuring minimal waiting time while creating an exceptional boutique experience.
Provide support to sales associates during client consultations and presentations, helping to deliver seamless service.
Assist in daily boutique operations, including preparing the workspace, coordinating product handling, and supporting payment and checkout procedures.
Deliver outstanding customer service through boutique services (e.g., engraving, polishing, product care), ensuring every client receives a personalized luxury experience.
Contribute to a collaborative team environment, actively participating in day-to-day boutique life and fostering positive team spirit.
Uphold brand values and luxury service standards at all times, serving as an ambassador for the boutique.
Requirements:
At least 2 years of proven experience in customer service, luxury retail, or other relevant client-facing roles.
Strong passion for luxury retail and delivering exceptional customer experiences.
Excellent communication and interpersonal skills with a client-oriented mindset.
Professional appearance and grooming standards consistent with a luxury brand image.
High attention to detail, especially in handling products, displays, and boutique presentation.
Flexibility to work retail hours, including weekends and public holidays.
How to Apply:
If you're interested in applying for this role, please submit your detailed resume in MS Word format to
EA Licence : 22C1376
Seniority level and Employment type
Associate
Full-time
Job function and Industries
Customer Service and Consulting
Retail Apparel and Fashion and Retail Luxury Goods and Jewelry
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Key Responsibilities:

• Welcome and engage all visitors warmly, ensuring minimal waiting time while creating an exceptional boutique experience.
• Provide support to sales associates during client consultations and presentations, helping to deliver seamless service.
• Assist in daily boutique operations, including preparing the workspace, coordinating product handling, and supporting payment and checkout procedures.
• Deliver outstanding customer service through boutique services (e.g., engraving, polishing, product care), ensuring every client receives a personalized luxury experience.
• Contribute to a collaborative team environment, actively participating in day-to-day boutique life and fostering positive team spirit.
• Uphold brand values and luxury service standards at all times, serving as an ambassador for the boutique.

Requirements:

• At least 2 years of proven experience in customer service, luxury retail, or other relevant client-facing roles.
• Strong passion for luxury retail and delivering exceptional customer experiences.
• Excellent communication and interpersonal skills with a client-oriented mindset.
• Professional appearance and grooming standards consistent with a luxury brand image.
• High attention to detail, especially in handling products, displays, and boutique presentation.
• Flexibility to work retail hours, including weekends and public holidays.

How to Apply:

If you're interested in applying for this role, please submit your detailed resume in MS Word format to

EA Personnel : R

EA Licence : 22C1376

You will lead the team to achieve short and long-term sales performance, including meeting turnover targets, profitability, and client database growth. You will play a vital role in motivating and guiding the team, while also nurturing their professional development.

The Opportunity:

• Work location: Central
• Up to SGD8000 - SGD11,000 (basic)
• Permanent role

Adecco collaborates with globally renowned luxury brands celebrated for their innovation, expertise, and craftsmanship in timepieces and fashion design.

They are currently seeking a Boutique Manager to join their team. This is an excellent opportunity to join a dynamic, diverse, highly regarded team with a delightful work environment.

Job Responsibilities:

• Responsible for the upkeep of the boutique at all times.
• He/she must ensure that any visitor to the boutique is treated with the utmost respect and professionalism according to store/boutique standards.
• The Store Director is a key person for client acquisition. He/she should lead the effort of team to acquire new clients, not only by converting walk-in clients but also by following a tactic of client acquisition outside the boutique
• Ensure that all team members actively use the database of the boutique
• The manager shall propose to the team to create marketing actions to help achieve its sales objectives. (Mailing, cocktails, collaboration with clubs, etc.)
• The manager is in charge of the enforcement of the discount policy.
• To ensure that the stock value is below the maximum coverage
• To coach all its team, recruit new staff, and evaluate the team members
• Assessment of the training development of the team.

Job Requirements:

• 8 years of retail experience with at least 6 years at the supervisory level
• Excellent customer relations management skills with a solid client base
• Good knowledge of watches / high jewelry is a definite asset
• Strong business sense of retail service, passion for retail operations
• Good knowledge of computer applications
• Proficient in MS Office, PowerPoint & reporting
• Sales-driven and able to work under pressure
• Excellent leadership, presentation, and communication skills

Next Step:

• Please prepare your updated resume, including your current salary package with a detailed breakdown (e.g., base, incentives, annual wage supplement, etc.), as well as the expected package.
• Apply through this application or send your resume to in MS Word Copy. We'd love to hear from you
• We regret that only shortlisted candidates will be notified.

Lorwene Guzman

Direct Line:

EA License No: 91C2918

Personnel Registration Number: R

• Greet and welcome all our visitors – easing waiting time and enhancing boutique experience;
• Contribute to the business – assisting sales associates during client presentations;
• Support daily boutique activities – preparing workspace, supporting on product preparation and payment procedures;
• Offer an outstanding Customer Service – performing activities allowed in boutique (engraving, shining)

Requirement

• Prior hospitality/customer service/luxury retail experience will be an advantage
• Well-spoken individual

Interested applicants, please contact me on telegram @bransteryo or Whatsapp @

Only shortlisted candidates will be notified.

Brandon Chan | R

RecruitFirst Pte Ltd | EA. 13C6342

With the retail expansion in Singapore, currently we are looking for an Assistant Boutique Manager capable to drive the success of the store to join our retail team in Singapore

HOW WILL YOU MAKE AN IMPACT?

As an Ambassador of Buccellati Maison, you will be responsible of the development and optimization of the boutique performance and profitability by ensuring excellence in boutique operations and in delivering the best client service and experience. Reporting to the Boutique Manager, you will also be responsible of coaching and development of the boutique sales team. You will contribute in developing a deep understanding and knowledge of the Maison to convey its brand DNA, recognizable craftmanship and innovation in all its creations. You will be establishing, maintaining and promoting the Buccellati brand image and identity, following the Company's directives.

As the Assistant Boutique Manager, you will be focusing on

Boutique Operations Management

• Participate in the boutique management and achievement of commercial KPIs
• Act as the floor in-charge in the absence of the Boutique Manager, train the boutique team to follow and implement boutique standard operation procedure
• Be responsible for stock and cashier through staff management, ensuring the integrity of stock, monitoring the inventory and boutique cash flow
• Responsible for the appearance and maintenance of the boutique
• Ensure compliance with all policies and procedures through regular store management and staff meetings etc.
• Implement daily, weekly and monthly reporting

Sales & Customer Service

• Ensure sales growth, maximize the sales of the boutique and contribute to the sales targets
• Support the boutique team in providing client service in accordance to Maison standard, identify customer needs and demonstrate solid product knowledge so as to cultivate strong client relationships
• Coordination of after-sales activities
• Respecting discount policy
• Handle customer's enquiries and complaints

Team Management

• Performs all necessary supervisory functions to effectively and efficiently manage the personnel assigned
• Hire, lead and act as advisor to boutique team regarding projects, tasks and operations
• Motivate the boutique team around the strategy and vision of the Maison
• Fosters a cooperative and harmonious working climate to maximize employees morale and productivity
• Act as a coach and assist the colleagues in operations, sales and training

WHAT ARE WE LOOKING FOR?

As the ideal candidate, you will be possessing –

• 8-10 years of previous working experience in luxury retail industry preferably in luxury jewelry/watchmaking sector, with 2+ years in supervisory role
• Qualification/training in watches & jewelry, knowledge of diamond grading and design

• Qualification in Gemology is a plus

• Excellent interpersonal and communication skills to manage and support diverse and regional client base

• Strong understanding in customer service needs and internal/external customer priorities

• Strong attention to details with the ability to handle multiple tasks simultaneously
• Computer and internet savvy with the experience in using Microsoft Office

We are looking for an Assistant Boutique Manager to lead and inspire a passionate and dynamic team, dedicated to delivering exceptional client experiences.

With a strong sense of business acumen, the Assistant Boutique Manager is expected to drive retail excellence across all touchpoints, enhance the brand's presence and leadership in the market, while collaborating with internal cross functional teams to deliver business excellence. Success in this role comes from thinking beyond the store,  keeping the full client journey in focus, including within an omni-channel environment.

Role Purpose To lead and manage the boutique's sales team, optimise business opportunities, deliver exceptional client experience and to uphold the brand's image and service standards.

1. Business leadership

2. Achieve and exceed monthly, quarterly, and annual sales targets.

3. Drive business through proactive client engagement.
4. Analyze sales trends, customer insights, and KPIs to identify areas of growth.

5. Identify and execute action plans to boost store performance.

6. Team Management

7. Lead, inspire, and manage the sales team to deliver outstanding results.

8. Conduct regular performance reviews and provide regular coaching.

9. Foster a dynamic team culture that reflects the brand's values and service excellence.

10. Client Relationship

11. Develop VIC customer relationships through personalized service and clienteling.

12. Creates positive and unique client experiences, to retain and grow client relationships and brand loyalty.

13. Manage client service recovery and feedback, ensuring timely resolution.

14. Operations & Store Management

15. Supports the day-to-day management of the F&B boutique, including decisions on merchandising, counter layout and appearance, and administration.

16. Ensure compliance with all retail procedures and company policies.
17. Maintain high visual merchandising and cleanliness standards.
18. Manage inventory levels, ordering and stock accuracy

Desirable experience  Generally proficient experience in F&B retailAppropriate training in F&B or comparable education

• Strong leadership, team management, and motivational skills.
• Excellent communication, interpersonal, and client service abilities.
• Strong understanding of POS systems, CRM tools, and sales reporting.
• High sense of aesthetics and attention to brand presentation.
• May be a specialist in makeup artistry, fragrance, or skincare

At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.

PURPOSE

Managing day-to-day boutique operations, transforming corporate objectives into operational goals at a boutique level. Being the brand ambassador to reflect brand image to boutique customers. Attain desired results through creative and effective use of resources, retail and CRM tools. Prepare business analysis and action plans to achieve sales targets. Assist the boutique manager in his/her role.

KEY RESPONSIBILITIES

1. SALES

2. Meet personal budgets in accordance with brand retail strategy (compliance with group procedures, legal, fiscal, and customs regulations).

3. Maximize profit whist controlling & minimizing costs (discount, general expenses, third party commissions).
4. Regularly analyze and question missed confirmed sales with Assistant/Boutique Manager, to further refine future sales projections.
5. Organize private viewing with potential VIPs in your region.
6. Discuss business opportunities/Action Plans of potential prospects with Assistant/Boutique Manager.
7. Act as a reference in terms of building action plans to achieve personal targets.
8. Assist boutique manager in exceeding boutique budgets in accordance with brand retail strategy (compliance with group procedures, legal, fiscal, and customs regulations).
9. Achieve Boutique KPIs defined by Boutique Manager and/or regional brand manager.
10. Learn and support the boutique manager with implementing HQ commercial guidelines (Retail Manual).
11. Support the preparation and delivery of monthly boutique meetings and follow-up actions.

12. Analyze each boutique visit with concerned sales member and build action plan to for possible conversion/retention.

13. TEAM MANAGEMENT

14. Act as a manager-on-duty when the boutique manager is absent

15. Identify and share with the boutique manager the training needs of boutique members.
16. Ensure monthly staff programs are planned and communicated to boutique manager.
17. Responsible for supporting the boutique manager in integrating and training new and existing team members.
18. Monitor staff appearances and behavior, in line with company policy and boutique guidelines (uniform, makeup, language, hair, accessories, etc).
19. Provide support to boutique manager in coaching of each boutique member and collective objectives, via (not limited to) team meetings, on the job trainings, assignment of tasks, and feedback on expectations.

20. Organize boutique team schedules and solve conflicts, to ensure work equality of staff in terms of working hours and opportunities.

21. STORE MANAGEMENT

22. Ensure Excellence in at outside of the boutique.

23. Ensure maximum client welcoming, handling, and servicing.
24. Demonstrate brand ambassadorial skills, at any given time, with partners or local dignitaries.
25. Responsible for overall appearance and maintenance of the boutique in accordance to brand guidelines and concept.

26. Assist in timely boutique implementation and control of any new Visual Merchandizing concepts.

27. STORE OPERATIONS MANAGEMENT

28. Learn and practice compliance with Group and Brand (Retail Manual) procedures.

29. Act as a manager-on-duty when the boutique manager is absent.
30. Actively ensure accuracy of monthly (quarterly, yearly) stocktaking and quality control.
31. Actively ensuring all measures to avoid stock discrepancies at all times.
32. Ensuring maintenance of all boutique timepieces when necessary: changing of straps polishing, servicing, etc.

33. Weekly follow up with regional head office for stock replenishments and active order requests.

34. FINANCIAL & CASH REGISTER CONTROL

35. Compliance with procedures, and with legal, fiscal and customs regulations.

36. Control cash register.

37. REPORTING

38. Ensure timely reporting of sales (daily, monthly) in accordance with boutique brand and sales manager.

39. Identify strengths and weaknesses in existing operation to define action plans for implementation.

40. CUSTOMER EXPERIENCE & CRM RELATED ACTIVITIES

41. Support and ensure the boutique team confidently delivers Lange selling ceremony.

42. Be part of a positive atmosphere within the boutique; optimistic, constructive, helpful, confident, etc.
43. Proactively participate in VIP events and orders, be considerate of our boutique opportunities.
44. Ensure accurate and genuine relationship building with customers.
45. Ensure attention to existing and new recruitment of VIP, customer and prospect database for boutique sales and marketing activities.
46. Individually handle with care client complaints, and immediately report to Assistant/Boutique Manager brand product related issues.
47. Follow up and coordinate individual repairs and after sales related matters with Sales Administrators.

Interested candidate please click on the following link to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOL SINGAPORE PTE LTD
• RCB No E
• EA License No. 01C4394
• Reg. R , EMILY YEO CHU YU

Join to apply for the
Assistant Boutique Manager
role at
A. Lange & Söhne
About A. Lange & Söhne
Since the legend's reincarnation in 1994, A. Lange & Söhne has been one of the most respected and successful watch brands in the luxury sector. Our whole aim is to continue our tradition with new, outstanding products, very much in keeping with Lange's claim: State-of-the-art tradition. What we expect from our watches, we expect from us: Never stand still.
Overview
PURPOSE: Managing day-to-day boutique operations, transforming corporate objectives into operational goals at a boutique level. Being the brand ambassador to reflect brand image to boutique customers. Attain desired results through creative and effective use of resources, retail and CRM tools. Prepare business analysis and action plans to achieve sales targets. Assist the boutique manager in his/her role.
Key Responsibilities
SALES
Meet personal budgets in accordance with brand retail strategy (compliance with group procedures, legal, fiscal, and customs regulations).
Maximize profit whist controlling & minimizing costs (discount, general expenses, third party commissions).
Regularly analyze and question missed confirmed sales with Assistant/Boutique Manager, to further refine future sales projections.
Organize private viewing with potential VIPs in your region.
Discuss business opportunities/Action Plans of potential prospects with Assistant/Boutique Manager.
Act as a reference in terms of building action plans to achieve personal targets.
Assist boutique manager in exceeding boutique budgets in accordance with brand retail strategy (compliance with group procedures, legal, fiscal, and customs regulations).
Achieve Boutique KPIs defined by Boutique Manager and/or regional brand manager.
Learn and support the boutique manager with implementing HQ commercial guidelines (Retail Manual).
Support the preparation and delivery of monthly boutique meetings and follow-up actions.
Analyze each boutique visit with concerned sales member and build action plan to for possible conversion/retention.
TEAM MANAGEMENT
Act as a manager-on-duty when the boutique manager is absent
Identify and share with the boutique manager the training needs of boutique members.
Ensure monthly staff programs are planned and communicated to boutique manager.
Responsible for supporting the boutique manager in integrating and training new and existing team members.
Monitor staff appearances and behavior, in line with company policy and boutique guidelines (uniform, makeup, language, hair, accessories, etc).
Provide support to boutique manager in coaching of each boutique member and collective objectives, via (not limited to) team meetings, on the job trainings, assignment of tasks, and feedback on expectations.
Organize boutique team schedules and solve conflicts, to ensure work equality of staff in terms of working hours and opportunities.
STORE MANAGEMENT
Ensure Excellence in at outside of the boutique.
Ensure maximum client welcoming, handling, and servicing.
Demonstrate brand ambassadorial skills, at any given time, with partners or local dignitaries.
Responsible for overall appearance and maintenance of the boutique in accordance to brand guidelines and concept.
Assist in timely boutique implementation and control of any new Visual Merchandizing concepts.
STORE OPERATIONS MANAGEMENT
Learn and practice compliance with Group and Brand (Retail Manual) procedures.
Act as a manager-on-duty when the boutique manager is absent.
Actively ensure accuracy of monthly (quarterly, yearly) stocktaking and quality control.
Actively ensuring all measures to avoid stock discrepancies at all times.
Ensuring maintenance of all boutique timepieces when necessary: changing of straps polishing, servicing, etc.
Weekly follow up with regional head office for stock replenishments and active order requests.
FINANCIAL & CASH REGISTER CONTROL
Compliance with procedures, and with legal, fiscal and customs regulations.
Control cash register.
REPORTING
Ensure timely reporting of sales (daily, monthly) in accordance with boutique brand and sales manager.
Identify strengths and weaknesses in existing operation to define action plans for implementation.
CUSTOMER EXPERIENCE & CRM RELATED ACTIVITIES
Support and ensure the boutique team confidently delivers Lange selling ceremony.
Be part of a positive atmosphere within the boutique; optimistic, constructive, helpful, confident, etc.
Proactively participate in VIP events and orders, be considerate of our boutique opportunities.
Ensure accurate and genuine relationship building with customers.
Ensure attention to existing and new recruitment of VIP, customer and prospect database for boutique sales and marketing activities.
Individually handle with care client complaints, and immediately report to Assistant/Boutique Manager brand product related issues.
Follow up and coordinate individual repairs and after sales related matters with Sales Administrators.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales, Business Development, and Administrative
Industries
Retail Luxury Goods and Jewelry
Note: This description is provided for recruitment purposes.
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