228 Loss Prevention jobs in Singapore

• Monitor surveillance systems (CCTV) to detect and deter theft, fraud, and other suspicious activity.
• Conduct routine patrols of the store and distribution centres, including sales floors, stockrooms, and loading docks.
• Apprehend individuals engaged in shoplifting or internal theft, following company protocols and legal guidelines.
• Prepare detailed and accurate incident reports and maintain logs of security-related activity.
• Collaborate with law enforcement and other security personnel as needed.
• Assist in the investigation of employee dishonesty, policy violations, or inventory discrepancies.
• Monitor point-of-sale transactions to detect potential fraudulent activity.
• Educate and support store employees in loss prevention awareness and techniques.
• Ensure all loss prevention equipment is operational and report any malfunctions.
• Respond to emergencies such as theft, medical incidents, or disturbances within the store.
• Maintain a visible presence in high-risk areas to deter potential loss.
• Any other adhoc duties as assigned.

• Minimum 2 years of experience in retail loss prevention. Prior experience in retail loss prevention, security, or law enforcement preferred.
• Strong observational and decision-making skills.
• Knowledge of security systems and surveillance equipment.
• Excellent communication and interpersonal skills.
• Ability to remain calm under pressure and handle sensitive situations professionally.
• Must be able to work flexible hours, including evenings, weekends, and holidays.
• Physical ability to stand or walk for extended periods and perform apprehensions if necessary.

• Conduct key control audit, monitor electronic key boxes, issue/receive master keys, radios, and beepers; ensure the safekeeping of these items.
• Patrol all areas of the property; assist guests with room access.
• Monitor Closed Circuit Televisions and alarm systems.
• Respond to accidents, contact EMS or administer first aid/CPR as required.
• Assist guests/employees during emergency situations.
• Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances.
• Call for outside assistance if necessary.
• Complete incident reports to document all Security/Loss Prevention related incidents.
• Resolve safety hazard situations.
• Escort unwelcome persons from the property.
• Report to scenes of vehicle accidents/thefts.
• Call for assistance using proper code responses.
• Complete a Loss Prevention shift summary/daily activity report.
• Maintain confidentiality of all reports/documents; release information only to authorized individuals.
• Provide proper paperwork to employees requiring outside medical treatment.
• Type, proofread, and copy security reports.
• Assist management in training and motivating; serve as a role model.
• Assign and ensure work tasks are completed on time.
• Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
• Ensure quality assurance expectations and standards.
• In addition, some states may have additional licensing/registration requirements to be considered for this position.
• Read and visually verify information in a variety of formats (e.g., small print).
• Visually inspect tools, equipment, or machines (e.g., to identify defects).
• Enter and locate work-related information using computers and/or point of sale systems.
• Move at a speed required to respond to work situations (e.g., run, walk, jog).
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move through narrow, confined, or elevated spaces.
• Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested by Supervisors.

About The Company

We have partnered with one of the leading retail groups in Singapore with a strong presence across multiple store formats islandwide. With a portfolio of well-established brands, the business continues to grow and adapt, serving diverse customer segments though its network of over 50 outlets.

Job Summary

The successful candidate will be responsible for minimizing theft and fraud in the supermarket by monitoring store activity, conducting investigations, enforcing company policies, and ensuring the safety and security of customers and staff. This role requires attention to detail, strong observational skills, and a commitment to upholding ethical standards.

This role is based in Tampines, follows a 5.5 work-week.

Key Responsibilities

• Monitor surveillance systems (CCTV) to detect and deter theft, fraud, and other suspicious activity.
• Conduct routine patrols of the store and distribution centres, including sales floors, stockrooms, and loading docks.
• Apprehend individuals engaged in shoplifting or internal theft, following company protocols and legal guidelines.
• Prepare detailed and accurate incident reports and maintain logs of security-related activity.
• Collaborate with law enforcement and other security personnel as needed.
• Assist in the investigation of employee dishonesty, policy violations, or inventory discrepancies.
• Monitor point-of-sale transactions to detect potential fraudulent activity.
• Educate and support store employees in loss prevention awareness and techniques.
• Ensure all loss prevention equipment is operational and report any malfunctions.
• Respond to emergencies such as theft, medical incidents, or disturbances within the store.
• Maintain a visible presence in high-risk areas to deter potential loss.
• Any other adhoc duties as assigned.

Qualifications

• Minimum 2 years of experience in retail loss prevention. Prior experience in retail loss prevention, security, or law enforcement preferred.
• Strong observational and decision-making skills.
• Knowledge of security systems and surveillance equipment.
• Excellent communication and interpersonal skills.
• Ability to remain calm under pressure and handle sensitive situations professionally.
• Must be able to work flexible hours, including evenings, weekends, and holidays.
• Physical ability to stand or walk for extended periods and perform apprehensions if necessary.

JOB SUMMARY

Patrol the hotel as part of an overall security function, checking all areas while continuously maintaining a discreet and diplomatic presence that ensures the protection of guests, associates and hotel assets. Control and monitor access to Back Of The House areas and associates' entrance. Input data, monitor and operate the CCTV and alarm system, if required.

DUTIES AND RESPONSIBILITIES

• Patrol all areas of the hotel noting, recording and informing the management of all potential problems or hazards.
• Circulate amongst guests and patrons monitoring all matters pertaining to federal or state legislations as well as Marriott's standard and local operating procedures, recording any violations.
• Keep the MOD, Assistant Director and Director of Loss Prevention informed of all incidents occurring within the hotel via properly structured written reports.
• Ensure that when required, undesirables are tactfully and effectively handled without interruptions to hotel operations or concerns to guests. They are to be approached and questioned in a non-aggressive manner. If in the event that additional assistance is needed, backup is to be called. Only to be used as a last resort and after consultation with the Director of Loss Prevention or in his absence, the Manager on Duty or a member of the Executive Committee, are to notify police to control or rectify the situation.
• To monitor and control access to Back Of The House areas by screening all visitors and associates when required.
• To issue or retrieve hotel keys / swipe cards and record their movements on a timely basis.
• Exercise the department's system in an effective manner to log factual and concise reports including:

- Security incident report.

- Associates accident report.

- Guest incident report.

- Undesirables report.

- Visitor log.

- Associates casual locker log.

- Key issue / retrieval log.

- Maintenance work orders.

- Public areas cleaning requests.

• Participate as a member of the Hotel Emergency Respond Team in a manner and responsibility, specified in the Emergency Respond Procedures.
• To attend training in First Aid, Emergency and Fire Safety Procedures in order to effectively perform the various tasks and duties.
• Comply with all security procedures in conjunction with the local operating procedures, noting and reporting those who are in violation.
• Liaise with other departments in ways and actions that ensure an awareness of each departmental functions building on mutual understanding and respect, which would result in continual and effective security awareness.
• Immediately report all defects identified, maintenance work order.
• When appropriate, during heavy guest activities assist associates with their duties except duties of a specialized nature.
• Perform any reasonable request made by any manager or supervisor if not life threatening or illegal in nature.
• Ensure that health and safety requirements in the workplace are observed, enforced and maintained.
• Be conversant with the operating hours of the hotel, its outlets and facilities available for guest enjoyment and use appropriate opportunities to "sell" the hotel to prospective guests.
• To ensure and follow established procedures and compliance as per LSOP guidelines.
• Any other duties as may be assigned from time to time.

JOB REQUIREMENTS

• Minimum in Nitec of Security Management
• At least 1 year of relevant experience in handling Security
• A valid Security Officer license
• Responsible & attention to details
• Hospitable & service oriented
• A great team player
• Able to start work within short notice period

Loss Prevention Specialist

• Circulate amongst guests monitoring legislations and operating procedures.
", "
• Keep management informed of incidents via properly structured reports.
", "
• Tactfully handle undesirables without interruptions to hotel operations.
", "
• Monitor and control access to Back Of The House areas.
", "
• Issue or retrieve hotel keys/swipe cards and record their movements.
", "
• Log factual and concise reports including security incidents, associate accidents, and guest incidents.
", "
• Participate as a member of the Hotel Emergency Response Team.
", "
• Attend training in First Aid, Emergency, and Fire Safety Procedures.
", "

• Conduct key control audit, monitor electronic key boxes, issue/receive master keys, radios, and beepers; ensure the safekeeping of these items.
• Patrol all areas of the property; assist guests with room access.
• Monitor Closed Circuit Televisions and alarm systems.
• Respond to accidents, contact EMS or administer first aid/CPR as required.
• Assist guests/employees during emergency situations.
• Notify appropriate individuals in the event of accidents, attacks, or other incidents. Defuse guest/employee disturbances.
• Call for outside assistance if necessary.
• Complete incident reports to document all Security/Loss Prevention related incidents.
• Resolve safety hazard situations.
• Escort unwelcome persons from the property.
• Report to scenes of vehicle accidents/thefts.
• Call for assistance using proper code responses.
• Complete a Loss Prevention shift summary/daily activity report.
• Maintain confidentiality of all reports/documents; release information only to authorized individuals.
• Provide proper paperwork to employees requiring outside medical treatment.
• Type, proofread, and copy security reports.
• Assist management in training and motivating; serve as a role model.
• Assign and ensure work tasks are completed on time.
• Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.
• Ensure quality assurance expectations and standards.
• In addition, some states may have additional licensing/registration requirements to be considered for this position.
• Read and visually verify information in a variety of formats (e.g., small print).
• Visually inspect tools, equipment, or machines (e.g., to identify defects).
• Enter and locate work-related information using computers and/or point of sale systems.
• Move at a speed required to respond to work situations (e.g., run, walk, jog).
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move through narrow, confined, or elevated spaces.
• Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested by Supervisors.