343 Lead Management jobs in Singapore
Functional Lead – Management Consulting Manager
Posted 2 days ago
Job Viewed
Job Description
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities.
What will you do?
The Functional Lead (BA) will work for the Functional stream of Core/Commercial Banking and will provide deep business knowledge to detail out End-to-End Lending, Payment/Trade/CASA (current account savings account) workflows aligned to detailed TOM required for pre-study
This role requires a seasoned professional with extensive experience in corporate banking and domain expertise in the areas of Lending, Payment/Trade/CASA (current account savings account). The ideal candidate will be responsible for leading business analysis efforts, ensuring alignment with business goals, and driving the successful implementation of solutions.
Collaborating with business and technology stakeholders, the Functional Lead will define business requirements solutions, work with technical teams, and drive best practices to align with Banking Project modernization strategy.
Job Responsibilities
- Defines the overall functional strategy and approach, lead the business analysis efforts for Lending to ensure project goes smoothly.
- Provides deep functional knowledge of Lending, Payment/Trade/CASA (current account savings account) and supporting applications and detail out functional specifications required for pre-study
- Detail out End-to-End product workflows and ensure alignment with the detailed TOM.
- Collaborate with stakeholders to gather and document business requirements.
- Analyse and translate business requirements into functional specifications.
- Work closely with technology teams to ensure the successful implementation of Lending, Payment/Trade/CASA (current account savings account) solutions.
- Provide subject matter expertise in corporate banking and Lending, Payment/Trade/CASA (current account savings account)
- Ensure compliance with regulatory requirements and industry standards and mentor/guide junior business analysts.
- Collaborate with cross-functional teams to define business requirements and solutions
- Provide regular status updates and reports to leadership, highlighting key risks, progress, and outcomes.
Job Requirements
- Bachelor's degree in Finance, Business Administration, or a related field.
- Minimum of 7 years of experience in corporate banking, with a focus within the areas of Lending, Payment/Trade/CASA (current account savings account).
- Proven experience in business analysis and project management.
- Strong understanding of Lending, Payment/Trade/CASA (current account savings account) systems, processes, and regulations.
- Experience in leading and managing teams.
- Knowledgeable or Involvement in the implementation of following software would be preferred (optional):
- Trade (CGI 360)
- FIS ACBS / CLS
- Finastra GPP
- Oracle Flexcube
Stream/Delivery Lead – Management Consulting Senior Manager
Posted 2 days ago
Job Viewed
Job Description
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities.
What will you do?
The Stream/Delivery Lead will lead a Core/Commercial banking transformation for the Trade, Lending, Payment, CASA (current account savings account) and will oversee the execution, coordination, and delivery of deliverables for the foundations setup for Trade, Lending, Payment, CASA system and process, ensuring alignment with requirements and timelines.
This role requires a seasoned professional with extensive experience in corporate banking and domain expertise in the areas of Trade, Lending, Payment, CASA (current account savings account). The ideal candidate will be responsible for leading delivery efforts, ensuring project milestones are met, and driving the successful implementation of payment solutions.
This role involves working with technical and functional leads to ensure seamless integration, regulatory compliance, and platform reliability while bridging design gaps and accelerating execution. Collaborating with business and technology stakeholders, the Stream/Delivery Lead will define overall roadmap and milestones, guide teams, and drive best practices to align with Corporate/Core Banking modernization strategy.
Job Responsibilities
- Lead the delivery of consulting projects related to Trade & Lending, Payments, Core Banking, and CASA for financial institution clients.
- Defines the overall strategy, budgets, cadence and project management and manage project deliverables, ensuring they meet quality standards and are delivered on time.
- Provides deep industry knowledge of payments and work with technical and functional teams on specifications (Interface, Data Migration) required for pre-study
- Oversee the execution and delivery of related projects within the corporate banking domain.
- Collaborate with business analysts, IT, and development teams to ensure successful implementation of payment solutions.
- Serve as the primary point of contact for clients, building and maintaining strong relationships while ensuring high levels of client satisfaction.
- Lead strategic workshops and presentations with client leadership to communicate findings, recommendations, and progress.
- Mentor and coach junior consultants and project teams, fostering professional development and encouraging the sharing of knowledge and expertise.
Job Requirements:
- Proven experience leading large-scale digital transformation initiatives in Corporate/Core Banking, CASA (Current Account Savings Account), trade, payments, lending or Enterprise IT.
- Bachelor's degree in Finance, Business Administration, or a related field.
- Minimum of 8+ years of experience in corporate banking, with a focus on Corporate/Core Banking, CASA (Current Account Savings Account), trade, payments, lending.
- Proven experience in project management and delivery.
- Strong understanding of payment systems, processes, and regulations.
- Experience in leading and managing teams.
- Knowledgeable or Involvement in the implementation of following software would be preferred (optional):
- Trade (CGI 360)
- FIS ACBS / CLS
- Finastra GPP
- Oracle Flexcube
Lead - Property Management
Posted today
Job Viewed
Job Description
Responsibilities:
- Lead and mentor the property management team, fostering a collaborative, high-performance culture and developing future leaders.
- Oversee day-to-day operations of ICBT, ensuring compliance with company policies, regulations, and statutory requirements.
- Maintain Grade A standards by ensuring the property is safe, well-maintained, and aligned with IOI's sustainability objectives.
- Monitor and manage service providers, ensuring performance meets expected outcomes, service level agreements, and budgetary targets.
- Identify and mitigate risks, leading incident management and business continuity efforts to safeguard asset operations.
- Engage stakeholders effectively, building strong relationships with tenants, vendors, and partners while promptly resolving escalated issues.
- Enhance customer experience through initiatives that improve tenant satisfaction, retention, and service delivery.
- Support strategic planning and financial management, including budgeting, forecasting, and optimizing costs and revenue streams.
- Drive innovation and digital transformation to improve operational efficiency and ESG outcomes.
- Continuously review and improve processes, SOPs, and workflows to achieve operational excellence and industry best practices.
Requirements:
- Bachelor's degree in Building, Estate Management, Facilities Management, or related discipline.
- Minimum 15 years of senior level experience in property management or asset operations.
- Proven track record in leading large-scale asset operations, driving sustainability initiatives, and implementing innovative solutions in property management.
- Strong leadership and stakeholder management skills, with the ability to influence, engage, and collaborate across diverse internal and external parties.
- Deep understanding of regulatory, compliance, and industry standards governing property operations.
- Demonstrated problem-solving and decision making skills in addressing complex operational challenges.
- Preferably a Certified Property and Facility Manager (CPFM Registered) or equivalent professional accreditation.
Inside Sales Coordinator CRM Management
Posted today
Job Viewed
Job Description
Inside Sales (Lead Generation)
Salary: $2200 - $3200
Working Days: 5 Days
Working Timing: 9am - 6pm
Working Location: Marymount
Job Scope:
- Conduct outbound prospecting to generate new leads via phone, email, and other communication channels.
- Research and identify potential leads and target markets using various tools, databases, and online resources.
- Qualify leads based on predefined criteria and pass them to the sales team for follow-up and conversion.
- Maintain and update the customer relationship management (CRM) system with accurate information and lead statuses.
- Develop and maintain a strong understanding of the company's products, services, and value proposition.
- Build rapport with leads through consistent follow-up and personalized communication.
- Assist in setting up meetings or demos for sales representatives.
- Track and report on lead generation efforts and conversion metrics.
- Meet or exceed monthly and quarterly lead generation targets and KPIs.
Requirements:
- Training will be provided.
- Diploma holder in any field.
- Confident use of standard Microsoft Word, Excel, and PowerPoint for daily tasks.
WhatsApp: (Shermaine)
Siah Sze Ming Reg No: R
The Supreme HR Advisory Pte Ltd EA No: 14C7279
Tell employers what skills you haveCRM
Lead Generation
Customer Relationship
Sales
Outsourcing
Customer Relationship Management CRM
Interpersonal Skills
Relationship Management
Cold Calling
Data Entry
PowerPoint
B2B
Communication Skills
Excel
Consulting
Microsoft Word
Customer Service
Scheduling
Databases
Able To Work Independently
Marketing Coordinator (with CRM Management)
Posted today
Job Viewed
Job Description
**Key Responsibilities:**
**Marketing:**
+ Support the planning, development, and execution of marketing campaigns across digital, social, and traditional channels.
+ Coordinate with internal teams and external vendors to ensure timely delivery of marketing materials.
+ Assist in content creation including emails, blog posts, social media, and promotional materials.
+ Monitor campaign performance and assist in preparing reports on ROI and KPIs.
+ Help organise events, webinars, trade shows, and product launches.
**CRM Management:**
+ Maintain and update the CRM system to ensure clean, accurate, and segmented data.
+ Assist in developing and managing CRM workflows, automated emails, and customer journeys.
+ Segment and target customer data for personalised marketing campaigns.
+ Monitor CRM analytics to provide insights on customer behaviour and campaign effectiveness.
+ Work with Sales and Customer Success teams to align CRM usage and improve lead nurturing strategies.
**Qualifications:**
+ Diploma or Bachelor's degree in Marketing, Business or a related field.
+ 1-3 years of experience in a marketing role, preferably with CRM responsibilities.
+ Hands-on experience with CRM systems
+ Strong written and verbal communication skills.
+ Highly organised with an ability to manage multiple projects simultaneously.
+ Analytical mindset with attention to detail and a proactive approach to problem-solving.
+ Familiarity with digital marketing concepts, SEO, and basic HTML is a plus.
**Preferred Skills:**
+ Experience with CRM integrations and marketing automation.
+ Knowledge of analytics tools (e.g., Google Analytics, Power BI).
+ Graphic design or content creation experience is a bonus (e.g., Canva, Adobe Creative Suite).
**Fortive Corporation Overview**
Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.
We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential-your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.
Fortive: For you, for us, for growth.
**About Fluke**
Fluke is leading the world in creating software, test tools and technology that will support customers today and in the future. We are a customer-obsessed market leader with a strong reputation for reliability, quality and safety.A wholly owned subsidiary of Fortive Corporation ( Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful Fortive Business System, Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are focused on the growth of our individual employees, teams and the Fluke brand.
We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at
**Bonus or Equity**
This position is also eligible for bonus as part of the total compensation package.
This position is also eligible for bonus as part of the total compensation package.
We are an Equal Opportunity Employer
Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at
Marketing Coordinator (with CRM Management)
Posted today
Job Viewed
Job Description
**Key Responsibilities:**
**Marketing:**
+ Support the planning, development, and execution of marketing campaigns across digital, social, and traditional channels.
+ Coordinate with internal teams and external vendors to ensure timely delivery of marketing materials.
+ Assist in content creation including emails, blog posts, social media, and promotional materials.
+ Monitor campaign performance and assist in preparing reports on ROI and KPIs.
+ Help organise events, webinars, trade shows, and product launches.
**CRM Management:**
+ Maintain and update the CRM system to ensure clean, accurate, and segmented data.
+ Assist in developing and managing CRM workflows, automated emails, and customer journeys.
+ Segment and target customer data for personalised marketing campaigns.
+ Monitor CRM analytics to provide insights on customer behaviour and campaign effectiveness.
+ Work with Sales and Customer Success teams to align CRM usage and improve lead nurturing strategies.
**Qualifications:**
+ Diploma or Bachelor's degree in Marketing, Business or a related field.
+ 1-3 years of experience in a marketing role, preferably with CRM responsibilities.
+ Hands-on experience with CRM systems
+ Strong written and verbal communication skills.
+ Highly organised with an ability to manage multiple projects simultaneously.
+ Analytical mindset with attention to detail and a proactive approach to problem-solving.
+ Familiarity with digital marketing concepts, SEO, and basic HTML is a plus.
**Preferred Skills:**
+ Experience with CRM integrations and marketing automation.
+ Knowledge of analytics tools (e.g., Google Analytics, Power BI).
+ Graphic design or content creation experience is a bonus (e.g., Canva, Adobe Creative Suite).
**Fortive Corporation Overview**
Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.
We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential-your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.
Fortive: For you, for us, for growth.
**About Fluke**
Fluke is leading the world in creating software, test tools and technology that will support customers today and in the future. We are a customer-obsessed market leader with a strong reputation for reliability, quality and safety.A wholly owned subsidiary of Fortive Corporation ( Fluke is a global corporation headquartered in the greater Seattle area. Driven by the successful Fortive Business System, Fluke offers the passion of a startup with the resources of a Fortune 500 company. We are focused on the growth of our individual employees, teams and the Fluke brand.
We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at
**Bonus or Equity**
This position is also eligible for bonus as part of the total compensation package.
This position is also eligible for bonus as part of the total compensation package.
We are an Equal Opportunity Employer
Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at
Lead Service Management Engineer
Posted today
Job Viewed
Job Description
- Singapore, Singapore
- Information Technology
About The Role:
Grade Level (for internal use):
11
The Role: Lead Service Management Engineer
We're seeking a talented and highly motivated Engineer to help us in Service Management (2nd line Application Support). Solve interesting technical challenges in the areas of distributed high-performance computing for a high-available cloud environment. Candidate is willing to explore new tools & technologies to meet the product demands. This person will report directly to the regional support manager responsible for Service Management on these systems and will work closely with the global team contributing to the quality of our support.
The Team: As a global leader in transaction reporting, the Cappitech team have been providing Regulatory Technology solutions for over two decades. Our cloud-based, cross regulation SaaS platform allows banks, brokers, hedge funds, asset managers, insurance companies and corporates to comply with global regulatory requirements.
Our technology team is expanding, and you will play an important role in making sure we can still move fast while doing things the right way. You will be working with product, dev, and QA teams to insure we accomplish our goals for building new functionalities for our products while ensuring teams follow agile practices and are well motivated and empowered. S&P Global values focus on inclusiveness, collaboration and integrity and our management team strive to provide a work environment that encourages our colleagues to achieve their full potential.
The Impact: This role is critical to ensure the wagon keeps running. The team ensures the smooth working of the infrastructure and helps in resolving client issues in a timely manner. Customer satisfaction matters a lot and the person in this role will ensure that happens.
What's in it for you: You will be working with a brilliant set of people who bring the best in you. You will be working closely with the development team on latest technologies and get exposure to cloud technologies.
Responsibilities:
- Apply strong technical skills and good business knowledge together with investigative techniques to identify and resolve issues efficiently and in a timely manner.
- overall accountability for defining the service and making sure the services are then delivered in line with the agreed business requirements.
- Work collaboratively with development team as required for third line escalation.
- Implement and monitor system checks for early detection of potential problems and raise the appropriate service outage ticket to initiate the incident management process when needed.
- Drive and engage in disaster recovery processes for all products.
- Coordinate with product and delivery teams to ensure the Service Management team is ready for new releases and engaged in early design of new enhancements.
- Work on initiatives and continuous improvement process around proactive application health monitoring, reporting, and technical support.
What We're Looking For:
- 10+ years of experience in Service Management (Application Support) role
- Proven track record of leading the small size team and should be able to collaborate with global teams.
- Experience working with DBs, SQL knowledge, including database query plan analysis and monitoring.
- Knowledge of operating systems especially Windows and Linux is a must.
- Good shell scripting experience. Ability to use python scripting is an advantage.
- Familiar with monitoring applications, reading logs, experience with logging tools such as Splunk, Datadog.
- Must have fundamental knowledge of networking basics and topology. Should be able to understand the basic concepts around Load Balancers.
- Knowledge of AWS/CI-CD and some of its technologies such as Git, Micro services, EC2, etc is an advantage.
- Must be knowledgeable in SDLC and experience in raising development bugs – including priority assessment, high quality analysis, and detailed investigation. Understanding of agile methodology, a plus.
- Ability to communicate ideas in both technical and user-friendly languages.
About S&P Global Market Intelligence
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit
What's In It For You?
Our Purpose:
Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress.
Our People:
We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity, Discovery, Partnership
At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include:
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
For more information on benefits by country visit:
Global Hiring and Opportunity at S&P Global:
At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.
Recruitment Fraud Alert:
If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.
-
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.
US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision -
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103 - Middle Management (EEO Job Group) (inactive), 10 - Officials or Managers (EEO-2 Job Categories-United States of America), IFTECH Middle Management Tier II (EEO Job Group)
Job ID:
Posted On:
Location: Singapore, Singapore
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Job Lead - Team Management
Posted today
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Job Description
Role Summary:
The Job Lead will be responsible for leading and managing a team of employees to achieve organizational goals. The ideal candidate will have experience in team management, with strong leadership skills and the ability to motivate and guide team members.
Main Responsibilities:
- Team Management: Supervise and coordinate the activities of employees to ensure efficiency and productivity.
- Objective Setting: Set daily/weekly/monthly objectives and communicate them to employees.
- Workflow Organisation: Organise workflow by assigning responsibilities and preparing schedules.
- Employee Development: Oversee and coach employees to improve their performance.
- Problem Solving: Identify issues in efficiency and suggest improvements.
Requirements:
- Leadership Skills: Strong organisational and leadership ability to set objectives, assign responsibilities and prepare schedules.
- Communication Skills: Effective communication and interpersonal skills are necessary for this position.
- Problem Solving Skills: Problem-solving skills are needed to identify issues and suggest improvements.
- Self-Motivation: Self-motivation with a results-driven approach to achieve daily/weekly/monthly objectives is required.
Working Conditions:
Working longer hours with a prolonged period of standing and willingness to work on weekends and public holidays is expected.
About This Role:
This role offers the opportunity to work in a dynamic environment and make a significant contribution to the organisation's success.
Team Lead (Event Management)
Posted today
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Job Description
Join to apply for the
Team Lead (Event Management)
role at
FIRST
Join to apply for the
Team Lead (Event Management)
role at
FIRST
Get AI-powered advice on this job and more exclusive features.
Building a Brand Starts with a Story
FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer.
Building a Brand Starts with a Story
FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received numerous accolades, including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, named Top Agency of the Year 2024 by Event Marketer, highlighted as a Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, & 2022 by Chief Marketer.
Learn more at
What You Would Get To Do
The Team Lead is responsible for collaborating with the Team Manager for a dedicated account, understanding the strategic approach to the client account, while providing on-the-ground insight into the client business and potential opportunities. This role will manage several company and client initiatives at a time, supporting C-level and senior stakeholders and will also be responsible for key business relationships and team management. This role may be required to support a book of work for planning, venue sourcing, attendee data management, roadshow management or event technology, depending on the role alignment.
Your Contributions
Collaborate with the Team Manager to understand the strategic approach to the client account, providing on-the-ground insight into the client business and opportunities, while offering input on key challenges and driving the business with a strong understanding of the larger organizational picture
Mentor and develop 5-12 direct reports, conducting performance development conversations and managing the process
Oversee the team's workload, ensuring a clear understanding of capacity and pressure points through regular 1:1 meetings.
Field questions and offer advice to team members to assist with creative problem solving and knowledge sharing. Manage vacation schedules and approve monthly expenses.
Lead and motivate the team to work efficiently, fostering positive communication and an open, inclusive environment that ensures good team morale.
Liaise with the Team Manager and P&C team on talent development and recruitment for open direct report roles, while overseeing the onboarding and offboarding processes
Active training and development of the FIRST Team.
Encourage direct reports to be knowledgeable of best practices, new suppliers, services, and venues, and to be proactive with ideas and creative solutions
Liaise with stakeholders to refine workstreams for efficiency, meet evolving business requirements, and proactively assist with ad hoc projects, troubleshooting problems and optimizing workflows, particularly during periods of change.
Refine and drive best practice; ensure team adheres to firm’s SOP and compliance requirements
Manage up; raise and escalate potential concerns and successes to management on a regular reporting basis
This role will be required to support a book of work for planning, venue sourcing, attendee data management, roadshow management or event technology, which includes end-to-end project management for the book of work assigned
Work seamlessly with key internal partners and stakeholders on event deliverables and to understand and drive event objectives forward; consistently maintain excellent client relations even in challenging situations
Travel for on-site management when necessary
What We Are Looking For
Please be aware that we know experience does not always look like we describe it. If you believe you would be an excellent fit for this role, please apply - we would love to see how you could fit at First.
8-10+ years’ event management experience, preferably in the financial services industry or a corporate environment
People management experience
Advanced experience of events and conferences, including but not limited to C-level executive events, cocktail receptions and meetings and conferences
Experience with venue sourcing including extensive knowledge in contracting, negotiation and commission collection
Experience with event and registration technology, particularly Cvent and Dealogic / Conference Manager
Experience with virtual platforms including but not limited to; Zoom, Webex and On24 may be required
Extensive experience in working with and managing senior clients
Strong leadership experience; both leading and motivating colleagues in a manner that enhances working relationships and encapsulates the company brand and values
Advanced project management skills with the ability to manage multiple projects simultaneously
Extensive industry knowledge of new suppliers, venues, services, and best practices
Strong client management skills with the ability to influence and lead by example, fostering a positive environment
Ability to create best practices and take on new initiatives independently.
Client-centric, approachable, able to adjust to client needs and style and deepen relationships in support of their business and programs; able to adapt to ever-changing demands and different client work styles
Leadership/influencing/negotiation and decision-making skills
Benefits
At FIRST, we believe that our success is driven by the passion, creativity, and commitment of our teams. That's why we offer a range of benefits and perks to support your personal and professional growth:
Private Healthcare (Medical) from day 1
Annual Health Screening
20 Days Annual Leave PLUS Public Holiday
Employee Assistance Program including 24/7 support, counselling, and legal consult
Complimentary Access to Headspace, Maven & more
Wellness Stipend
Personal Volunteer Day
Life Insurance
Mobile Phone Allowance
Discretionary Bonus Structure
Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.
FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.
Seniority level
Seniority level Mid-Senior level
Employment type
Employment type Full-time
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Job function Management and Manufacturing
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Head/Lead, Change Management
Posted today
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Job Description
The Head/Lead, Change Management plays a pivotal role in driving organisational-wide transformation by integrating structured change management with disciplined project management. This role ensures that strategic initiatives such as digital transformation or new operating models are delivered smoothly, sustainably, and with people at the centre.
You will partner closely with business leaders, transformation teams, and implementation partners to align people, processes, and systems, embedding FPG’s Growth Mindset in Action values into every change journey.
Key Responsibilities
Develop and implement integrated change and project management plans for strategic initiatives, ensuring alignment with business priorities and readiness objectives.
Conduct impact assessments, stakeholder analyses, and risk assessments to inform intervention design.
Oversee project milestones, deliverables, and timelines; ensure key dependencies are managed effectively.
Partner with PMO and project sponsors to ensure governance, visibility, and issue resolution across change workstreams.
Stakeholder & Leadership Engagement
Serve as the change advisor and thought partner to business sponsors and senior leadership.
Facilitate sponsor briefings, stakeholder mapping sessions, and change leadership workshops.
Build strong, trust-based relationships across HR, Communications, and business functions to ensure change messages are aligned, timely, and impactful.
Communication & Engagement
Design and implement change communication strategies that articulate the “why,” “what,” and “how” of transformation.
Partner with the Communications team to cascade consistent, human-centred narratives across the organisation.
Develop manager toolkits, FAQs, and quick guides to enable effective local communication.
Provide regular pulse checks throughout the change journey and take actions to address the address issues surfaced.
Capability Building & Adoption
Build internal capability for change through the development of playbooks, training sessions, and change champion networks.
Track and measure adoption metrics, providing insights to refine approach and enhance sustainability.
Coach leaders and managers to lead through change effectively, fostering resilience and engagement across teams.
Oversee the design and implementation of skill and user training programs, partnering with functional specialists to ensure relevance and effectiveness.
Codify and embed best practices across projects and change initiatives.
Leverage data and feedback to identify success enablers, gaps, and next-phase recommendations.
Champion a culture of continuous learning, adaptability, and experimentation within the HR and business community.
Success Profiles
Education:
Bachelor’s degree. Professional certifications in Change Management (e.g., PROSCI, CMC, ACMP) or Project Management (e.g., PMP, PRINCE2, Agile Scrum Master) are preferred.
Experience:
Proven success in driving large-scale organisational and digital transformation programmes. At least 5 years of leading transformation.
Capabilities:
A strategic and structured thinker with strong project execution, stakeholder management, and communication skills. Adept at navigating complexity and delivering outcomes effectively.
Leadership/Growth Mindset:
Embodies a Growth Mindset. People‐centric, resilient, and collaborative; passionate about enabling others and building an agile, future‐ready organisation.
Employment type
Full‐time
Job function
Project Management, Strategy/Planning, and General Business
Retail, Food and Beverage Retail, and Civic and Social Organizations
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