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Join to apply for the GrabRentals & GrabCab, Customer Acquisition & Retention role at Grab

Join to apply for the GrabRentals & GrabCab, Customer Acquisition & Retention role at Grab

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About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to know the Business:

GrabRentals (GR) is a core pillar of Grab’s Mobility business, with the primary objective of securing vehicular and productive driver-partner supply for Grab’s ridehailing marketplace. We strive to be a trustworthy partner that creates income opportunities for our driver-partners by sustainably providing them access to quality assets and innovative tech-driven / data-driven solutions.

Get To Know The Team

The GR team houses its own strategy, pricing & product design, sales, marketing, operations et al. functions, and also works very closely with other teams in Grab spanning business, operations, tech and analytics.

The sales team is the front line of our GrabRentals drivers and made up of active and supportive team players with a passion for customer experience and operations.

Get To Know The Role

• Develop and implement GrabRental’s customers (hirer-partners) life-cycle strategy, with main focus on acquisition and retention.
• On acquisition front;
• Oversee the entire sales process from lead generation to conversion for new and existing hirers.
• Set weekly forecasts/targets and manage the sales team to achieve said targets. Including hiring, training, and development of the team.
• Optimise sales channels through a data driven approach to improve conversion.
• Establish and grow new sales channels to support business growth and expansion
• On retention front;
• Manage the partner engagement team in ensuring smooth daily operations, addressing hirer issues, and handling escalations.
• Conduct review and optimization of existing operational policies and processes to improve customer retention.
• Ensure consistent experience across online and offline touchpoints.
  

• At least 3 - 5 years of sales, operations, team management and customer service experience
• Fluent written and spoken English is required, with local second language as an advantage
• Self-motivated individual who is capable of getting things done within an allocated time frame.
• Willing to be hands-on as needed and proactively assumes responsibilities for one’s actions.
• Ability to work independently, deal effectively with other related departments or as a team, with minimal supervision
• Able to initiate and maintain strong relationships with our hirers
• Strong people skills with a customer-oriented service attitude
• Proficient in Microsoft Office, knowledge of Excel formula and functions, and Google applications preferred
• High competency in data analytics tools preferred
  
  

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours
  
  

• Seniority level Executive

• Employment type Full-time

• Industries Software Development

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Working Hours & Location: 5 to 6 working days (including weekends and public holidays).
Retail working hours.
Agents will be based at different locations. (Islandwide)
Salary: $2,500.00 + high commission

No experience needed (training will be provided).

Responsibilities and Duties:

Promoting education courses to clients based on their needs.
Assist client with their enquiries, objection handing and course application.

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Role:

Customer Acquisition Executive Education Roadshow

• Working Hours & Location: 5 to 6 working days (including weekends and public holidays).
• Retail working hours.
• Agents will be based at different locations. (Islandwide)
• Salary: $2,500.00 + high commission
• No experience needed (training will be provided).

Responsibilities and Duties:

Promoting education courses to clients based on their needs.
Assist client with their enquiries, objection handing and course application.

Wee Yuan Huan

Reg No: R21100383

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Customer Acquisition Executive Education Roadshow

Working Hours & Location: 5 to 6 working days (including weekends and public holidays).
Retail working hours.
Agents will be based at different locations. (Islandwide)
Salary: $2,500.00 + high commission

No experience needed (training will be provided).

Responsibilities and Duties:

Promoting education courses to clients based on their needs.
Assist client with their enquiries, objection handing and course application.

Samuel Siaw

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Reg No: R24124745

Customer Acquisition Executive Education Roadshow | Up to $2.5k | Training Provided | Islandwide

Working Hours & Location: 5 to 6 working days (including weekends and public holidays).
Retail working hours.
Agents will be based at different locations. (Islandwide)
Salary: $2,500.00 + high commission

No experience needed (training will be provided).

Responsibilities and Duties:

Promoting education courses to clients based on their needs.
Assist client with their enquiries, objection handing and course application.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Job title: Roadshow Customer Acquisition Executive (Roadshow islandwide/ Gross up to 5K/ Direct hire)

Occupation: Customer Acquisition Executive

Job Description

• Promoting sales of Credit Cards to client based on their needs
• Self-Motivated and independent
• Willing to learn and achieve their monthly target
• Sales driven
• No experience needed (training provided)
• Immediate vacancies
• Others

Minimum Qualification

• Minimum GCE “N” with 3 passed including Math

Additional info

• 5 to 6 working days (Including weekend and public holiday)
• Retail working hours
• $2500+ high commission

Selected candidate will be assigned to location booth to promote credit card services.

Position open to locals and E-Pass holders.

Job title: Roadshow Customer Acquisition Executive (Roadshow islandwide/ Gross up to 5K/ Direct hire)

Occupation: Customer Acquisition Executive

Job Description

• Promoting sales of Credit Cards to client based on their needs
• Self-Motivated and independent
• Willing to learn and achieve their monthly target
• Sales driven
• No experience needed (training provided)
• Immediate vacancies
• Others

Minimum Qualification

• Minimum GCE “N” with 3 passed including Math

Additional info

• 5 to 6 working days (Including weekend and public holiday)
• Retail working hours
• $2500+ high commission

Selected candidate will be assigned to location booth to promote credit card services.

Position open to locals and E-Pass holders.

Job title: Roadshow Customer Acquisition Executive (Roadshow islandwide/ Gross up to 5K/ Direct hire)

Occupation: Customer Acquisition Executive

Job Description

• Promoting sales of Credit Cards to client based on their needs
• Self-Motivated and independent
• Willing to learn and achieve their monthly target
• Sales driven
• No experience needed (training provided)
• Immediate vacancies
• Others

Minimum Qualification

• Minimum GCE “N” with 3 passed including Math

Additional info

• 5 to 6 working days (Including weekend and public holiday)
• Retail working hours
• $2500+ high commission

Selected candidate will be assigned to location booth to promote credit card services.

Position open to locals and E-Pass holders.

Job title: Roadshow Customer Acquisition Executive (Roadshow islandwide/ Gross up to 5K/ Direct hire)

Occupation: Customer Acquisition Executive

Job Description

• Promoting sales of Credit Cards to client based on their needs
• Self-Motivated and independent
• Willing to learn and achieve their monthly target
• Sales driven
• No experience needed (training provided)
• Immediate vacancies
• Others

Minimum Qualification

• Minimum GCE “N” with 3 passed including Math

Additional info

• 5 to 6 working days (Including weekend and public holiday)
• Retail working hours
• $2500+ high commission

Selected candidate will be assigned to location booth to promote credit card services.

Position open to locals and E-Pass holders.