8 Laundry Manager jobs in Singapore

Job Highlights

• Dynamic working environment
• Open and collaborative culture

Inspired by Singapore’s culture, colours, and flavours, Artyzen Singapore represents a modern interpretation of the luxury lifestyle where your utmost comforts are met.

Centrally located in the heart of the city, Artyzen Singapore is just a stone’s throw from Orchard Road. Home to the 142-room luxury lifestyle accommodations, this iconic heritage landmark was once the sprawling tropical-garden mansion named “Marie Villa” by the great-grandson of Singapore’s well-known philanthropist, the late Mr Tan Tock Seng.

Responsibilities:

• To support Executive Housekeeper to create an environment for the team to successfully execute all Housekeeping operations ensuring both guest and employee satisfaction, and highest level of cleanliness.
• To oversee day-to-day operations relating to the Housekeeping Department (including Rooms) and administer supervision of all housekeeping staff in conjunction with the Executive Housekeeper.
• Effective and efficient assignment of manpower and resources to achieve cost saving, based on operations requirements.
• Establish a cross training program to enable staff to be multi-tasking with multi-skill.
• Assist the Executive Housekeeper in efficiently managing the department according to the established concept statement, providing a courteous, professional, efficient and flexible service at all times.
• Assist in liaising and organize with other relevant department that the established cleaning schedules are strictly adhered to.
• Inspects and double-check Guest Laundry, Dry Cleaning and press work on a daily basis, to ensure optimum quality of work, prompt pickup and delivery of garments.
• Develops standard operating procedures, as well as production and quality standards.
• Assist in conducting monthly inventory checks on all operating equipment and supplies.
• Assist in controlling the requisitioning, storage and careful use of all operating equipment and supplies.
• Make Periodic inspections of all areas to check on Housekeeping standards, and issue necessary orders to correct shortcomings.
• Know the operational use and available facilities of the PMS.
• Assist in the revision and updating of the Departmental Operations Manual on an as needed basis.
• Maintain the Daily Log Book.
• Make recommendations to Management for modernization of equipment, methods or supplies.。
• Assist in coordination and monitoring of the implementation of the “Perfect Room” program.
• Be proactive and cooperate with hotel departments on sustainability program and initiatives.
• Monitor the handling of guest complaints and take ultimate responsibility to resolve complaints.
• Contribute to and complete the Asset Management Programme of the hotel.
• Be responsible for cleaning all public areas and back of house areas such as employee locker rooms, toilets, corridors, offices, service lifts etc.
• Be responsible for special maintenance projects

Qualifications:

• Higher diploma or degree holder in business administration or related discipline
• Minimum of two years of previous experience in a similar position
• Experience in the hospitality industry will be an advantage
• Ability to lead and motivate a team in a fast-paced environment.
• Strong attention to detail and ability to follow specific instructions.
• Knowledge of cleaning chemicals, proper storage, and disposal methods.
• Ability to work well in a team environment and under pressure.
• Strong sense of responsibility and attention to detail.
• Ability to respond quickly and effectively to emergencies.
• Must be available to work flexible hours, including nights, weekends, and holidays.
• Excellent communication and interpersonal skills, with the ability to work as a team.
• Good command of written and spoken English.
• Ability to work under pressure and be flexible.
• Passionate and enthusiastic with a positive ‘can-do’ attitude.

Responsibilities
Folding laundry
Keep an updated inventory of laundry detergents and sewing kits
Track maintenance and repairs on laundering equipment
Ensure that the facility remains clean at all times
Anticipate and respond to customers’ queries, concerns and complaints
Requirements and skills
Proven work experience as a Laundry Attendant or similar role
Familiarity with cleaning detergents and laundering equipment
Ability to stand for long periods
Outstanding organizational and time management skills
Excellent analytical and problem-solving skills
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• Folding laundry
• Keep an updated inventory of laundry detergents and sewing kits
• Track maintenance and repairs on laundering equipment
• Ensure that the facility remains clean at all times
• Anticipate and respond to customers’ queries, concerns and complaints

• Proven work experience as a Laundry Attendant or similar role
• Familiarity with cleaning detergents and laundering equipment
• Ability to stand for long periods
• Outstanding organizational and time management skills
• Excellent analytical and problem-solving skills

This role is responsible for ensuring the highest quality laundry service.

• We inspect each item for stains and damage before processing.
• Items are sorted, recorded, photographed, and tagged for specialized cleaning and handling.
• A computer system is used to accurately tag garments.
• Our staff uses commercial pressing equipment to steam, iron, and finish garments.
• Steam presses are used to shape garments and remove or add creases.
• Machines support the pressing and ironing process.
• Quality checks are performed on completed garments.
• Garments are carefully packed according to customer instructions.
• Garments are hung and/or folded as directed.
• Final quality checks are conducted before packing.

The ideal candidate will possess strong attention to detail and excellent teamwork skills. Comprehensive training is provided for those without prior experience.