4,799 Language Support jobs in Singapore

English Language Support Teacher

We are seeking a dedicated teacher to provide language support to students whose primary language is not English. The ideal candidate will create an inclusive environment that fosters language acquisition, academic success, and cultural integration.

1. Design and implement engaging language lessons that cater to students with varying levels of English proficiency.
2. Incorporate the Cambridge International Curriculum and WIDA standards into teaching and assessments.
3. Utilize various teaching methods and educational technology to support language acquisition, including multimedia, collaborative projects, and individual work.

1. Conduct baseline assessments of students' English language proficiency upon entry.
2. Monitor progress through formative assessments and adapt instruction accordingly.
3. Re-assess students at the end of each term to evaluate progress and inform future instruction.
4. Provide detailed reports to parents regarding student progress and areas for improvement.

1. Work closely with classroom teachers to provide targeted language support for students across different subject areas.
2. Develop resources and strategies to assist mainstream teachers in differentiating their lessons for EAL learners.
3. Engage with parents to ensure they are informed of their child's progress and provide suggestions for supporting language development at home.

1. Stay current with research and best practices in EAL teaching, including the use of WIDA standards.
2. Participate in school-based professional development programs, contributing to the wider school community.
3. Work with leadership to continually refine and improve the EAL program.

• A degree in Education, TESOL, Applied Linguistics, or a related field.
• A recognized teaching qualification, preferably with a specialization in EAL or ESL.
• Experience teaching EAL or ESL to primary or secondary students, ideally within an international setting.
• Familiarity with the Cambridge International Curriculum is preferred.
• Experience with WIDA standards and assessments is a significant advantage.
• Proven track record of supporting diverse learners and adapting teaching strategies to meet individual needs.

• Strong understanding of English language acquisition and effective strategies for supporting EAL learners.
• Excellent interpersonal and communication skills, with the ability to build strong relationships with students, staff, and parents.
• Cultural sensitivity and awareness, with the ability to work effectively in a diverse, international school environment.
• Strong organizational skills and the ability to manage time effectively, balancing teaching and administrative responsibilities.
• Ability to use technology to enhance language learning, including the use of online resources, multimedia tools, and educational platforms.

The organization is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All candidates will be subject to rigorous safeguarding checks, including reference checks, an enhanced DBS check, and verification of qualifications and employment history.

Looking to turn your bilingual skills into a career that makes a global impact? Join a world-leading customer experience solutions provider and help bridge communication across industries like healthcare, government, finance, and more - all from the comfort of your home!

• 100% Work from Home (Singapore-based)
• Permanent night shift: 7pm – 3am (5 days/week, 2 rotational rest days)
• Base salary up to S$5,000 per month (excluding incentive)
• Professional training will be provided

Key Scope:

• Provide accurate real-time interpretation between English and another language for individuals with language barriers
• Handle telephone and/ or video calls on-demand across a wide range of industries including healthcare, insurance, law enforcement, and emergency services
• Deliver professional, culturally sensitive, and objective interpretation
• Apply appropriate industry terminology and procedures across diverse call types.

The ideal candidate should be/have:

• Proficient in English, with bilingual skills in either Mandarin or Cantonese , enabling smooth communication with Chinese and Hong Kong external customers is required
• Applicants with no prior experience are welcome to apply!
• Those with prior call centre experience would be highly considered
• Strong listening, retention, and note-taking skills to ensure high accuracy
• Ability to remain neutral, professional, and objective at all times
• Capable of quickly building personal credibility while following client instructions closely
• Able to explain cultural nuances when necessary to avoid miscommunication

We are seeking a professional Customer Service Agent to join our customer-facing team. As a key member of our department, you will be responsible for providing exceptional service to our clients.

Requirements:

Why This Role?

This is an excellent opportunity to develop your customer service skills and contribute to the success of our organization.

As a Customer Service Agent, you will have the chance to work with a diverse range of clients and develop strong relationships with them.

You will also have the opportunity to learn and grow with our organization, and take on new challenges and responsibilities as you progress in your career.

This role requires exceptional customer care professionals who can interact with clients, ensuring their needs are met in a timely and professional manner.

The ideal candidate will possess excellent communication skills, both written and verbal, to provide outstanding service to our valued customers.

The job entails acting as a liaison between us and our clients, handling enquiries and requests, and maintaining accurate records and files.

We seek individuals with strong interpersonal skills, attention to detail, and the ability to work independently with minimal supervision.

• Education: O Level qualification or equivalent
• Experience: At least one year of relevant working experience

1. Offer top-notch customer service through various channels, including phone calls, WhatsApp messages, and emails.
2. Maintain organized files and documents, guaranteeing accuracy and ease of access.

This position is pivotal in delivering exceptional client experiences, driving business growth, and enhancing our reputation.

If you're passionate about providing world-class customer support and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity.

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The Position
To provide a seamless and positive experience for our customers who contact us via multiple channels. Opens and closes service requests and incidents, and manages the classification, assignment, tracking and completion of requests. Drives overall customer satisfaction through individual and departmental KPIs.
You will be :
1st Level Support: Supports Standard Software (e.g. Windows 11, Apple OS, Adobe Products, etc.) and Non-Standard Software, Supports Applications. Provides first-level support for incidents concerning global applications, such as Google suite, Microsoft Office, document management tools, conferencing tools, MAC applications & specific business applications. Supports Standard and Non-Standard Hardware & infrastructure (e.g. laptops, desktops, tablets, mobile devices, monitors & printers). Supports Hardware Service Requests.
Provides first-level assistance for requesting hardware locally. Supports Software & Other Service Requests. Advises end users on software packages that best fit their needs. Handles IT incidents & requests received via multiple channels (phone, email, chat, self-service portal), including troubleshooting, prioritizing issues, and managing access rights.
Coordinates the End-to-End Ticket Lifecycle: opens and closes service requests & incidents in the ticketing tool; manages classification, assignment, tracking, and completion of requests; informs end users where applicable; escalates incidents/requests to level 2 support when needed.
Knowledge Management: contributes to building knowledge by writing and reviewing articles, posting in communities, and maintaining end-user instructions in cooperation with Adoption Services.
Outputs & Deliverables: ensures excellent end-user experience through soft skills and a customer-centric mindset; keeps up-to-date with new services; invests in technical expertise (e.g., Google suite, document management tools, conferencing tools); guides end users on self-service and Roche tools & services.
Additional Roles/Opportunities: auxiliary responsibilities relevant for the job, with alignment and approval of Team Leader. Duties align with SHE guidelines and applicable law; mandatory training courses must be completed.
Who you are
0-1 years of broad-ranging experience in a call center, help desk, or IT desk-side support environment.
University Bachelor’s degree. Desirable: ITIL Foundation Course.
Strong communication skills in English, Mandarin & Vietnamese (written and spoken) are essential. Additional languages are beneficial for Mandarin Chinese (supporting China, Taiwan, Hong Kong and Vietnam).
Who we are
A healthier future drives us to innovate. Together, more than 100,000 employees across the globe are dedicated to advancing science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities and keep our ambitions high to deliver life-changing healthcare solutions with global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.
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We are seeking a highly motivated and detail-oriented individual to fill the role of Customer Service Specialist. As a key member of our customer service department, you will be responsible for ensuring smooth and accurate order fulfillment and logistics management for overseas distributors.

• Plan and submit demand to in-house system.
• Raise PI (proforma invoice) based on allocation received.
• Generate and issue weekly account statement.
• Liaise with Sales to ensure timely collection of customer payment.
• Arrange delivery based on different inco-terms, assist company in delivery cost controls, prepare export documents such as BL, commercial invoices and packing list.

You will also be responsible for monitoring shipment status from worldwide manufacturing sites, updating stakeholders on delivery schedule, and ensuring all deliveries are smoothly made. Additionally, you will prepare and process shipment for letter of credit (LC), arrange export documents, and ensure data accuracy and present LC documents on time. You will monitor transactions and follow up until payment is received.

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma in Supply Chain/Business Admin or relevant.
• Minimum of 1 year(s) of working experience in the related field is required for this position.
• Candidates must be proficient in Mandarin due to regular daily communication and liaison with our HQ.

We are seeking a highly skilled and experienced customer service professional to join our team.

The successful candidate will be responsible for handling all incoming calls and enquiries in a prompt and professional manner, responding to customers in accordance with established standard operating procedures (SOPs) and service standards.

• Direct calls to relevant departments, ensuring seamless communication and resolving customer queries efficiently.
• Create job orders and maintain accurate documentation of customer requests and interactions, facilitating effective collaboration and decision-making.

To succeed in this role, you must possess:

• A minimum GCE 'O' level qualification or equivalent.
• At least one year of experience in customer service roles, preferably in call center settings, where you can apply your skills and expertise to drive customer satisfaction.

This is an excellent opportunity for career advancement and personal growth. Our team offers:

• A supportive and collaborative work environment that fosters open communication and mutual respect.
• Ongoing training and development programs to enhance your skills and knowledge.

Customer Service Executive Japanese Speaking

We are seeking a highly skilled Customer Service Executive with proficiency in Japanese to fill this key role. The ideal candidate will possess excellent communication skills, experience in customer service, administration, and language translation.

• Providing exceptional customer service and handling inquiries in a timely and professional manner.
• Handling reception-related duties for customers, including general administrative tasks such as data entry, filing, and record-keeping.
• Accompanying executives visiting from Japan and providing interpretation services as required.
• Assisting with ad-hoc duties as assigned by management.

• At least 1 year of experience in customer service or a related field.
• Proficiency in English, Mandarin, and Japanese (N2 level).
• Basic computer literacy skills.
• Able to work on weekends.

• Competitive salary package.

If you are a motivated and detail-oriented individual with excellent communication skills, please submit your application along with your resume and cover letter.

The role of an Assistant Engineer is a pivotal position within the supply chain, requiring a harmonious blend of technical expertise and organizational proficiency.

• Perform regular inventory audits to ensure accuracy of stock records.
• Configure security systems, perform firmware updates, and maintain update logs for optimal performance.
• Monitor and manage stock locations within the warehouse environment.
• Record serial numbers for all incoming shipments to prevent discrepancies.
• Prepare, document, and issue equipment for deployment as per project requirements.
• Maintain optimal stock levels to support operational needs and ensure business continuity.
• Conduct basic faulty item testing and troubleshooting to minimize downtime.
• Packaging and preparing items for delivery to clients/projects in a timely manner.
• Receive, inspect, and verify incoming shipments against delivery orders for accuracy.
• Manage and update the inventory management system (Auto Count System) for real-time data insights.
• Support general documentation and reporting tasks for supply chain operations with precision.

• Minimum Diploma in Engineering, IT, Supply Chain, or related fields for successful candidates.
• Training Provided as part of our commitment to employee development.
• Proficiency in Microsoft Excel and Word applications for efficient task completion.
• Basic technical knowledge in electronics, IT systems, or surveillance devices is advantageous but not mandatory.
• Able to work in a fast-paced store/warehouse environment with minimal supervision.

• Competitive remuneration package with opportunities for growth and advancement.
• Opportunities for professional development through training and mentorship.
• Friendly and supportive work environment with a team-oriented culture.