8 Language Service Companies jobs in Singapore

Responsibilities
Administration work
Handle and process all enrolments and registration
Handle & follow-up customers' enquires
Assist in daily school operations and any ad-hoc duties as assigned
Comfortable work in weekdays evenings, weekends and Public Holidays.
We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.
EA License No: 20C0270
EA Personnel No: R
EA Personnel Name: Law Mei Fong
#J-18808-Ljbffr

• Administration work
• Handle and process all enrolments and registration
• Handle & follow-up customers' enquires
• Assist in daily school operations and any ad-hoc duties as assigned
• Comfortable work in weekdays evenings, weekends and Public Holidays.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R

EA Personnel Name: Law Mei Fong

• Administration work
• Handle and process all enrolments and registration
• Handle & follow-up customers' enquires
• Assist in daily school operations and any ad-hoc duties as assigned
• Comfortable work in weekdays evenings, weekends and Public Holidays.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R

EA Personnel Name: Law Mei Fong

• Administration work
• Handle and process all enrolments and registration
• Handle & follow-up customers' enquires
• Assist in daily school operations and any ad-hoc duties as assigned
• Comfortable work in weekdays evenings, weekends and Public Holidays.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R

EA Personnel Name: Law Mei Fong

• Administration work
• Handle and process all enrolments and registration
• Handle & follow-up customers' enquires
• Assist in daily school operations and any ad-hoc duties as assigned
• Comfortable work in weekdays evenings, weekends and Public Holidays.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R

EA Personnel Name: Law Mei Fong

About the Role

Epica Immigration is establishing a dedicated Translation Division to manage the growing demand for certified translations required in immigration applications. We are looking for an experienced and entrepreneurial Translation Division Manager who will set up, lead, and manage the translation function within the company.

This role is ideal for someone with deep knowledge of the translation/localisation industry, including software, workflows, vendor management, and compliance requirements. You will build the infrastructure, processes, and partnerships needed to deliver high-quality certified translations at scale.

Key Responsibilities

1. Strategy & Division Setup

• Design and implement the overall strategy for the translation division.
• Select and deploy translation management systems (TMS), CAT (Computer-Assisted Translation) tools, and QA software.
• Establish SOPs for translation requests, workflows, quality control, and document delivery.
• Set up document tracking systems for efficiency and compliance.

2. Vendor & Team Management

• Build a network of certified translators and translation agencies across multiple languages.
• Negotiate contracts and SLAs with vendors.
• Recruit and lead an internal team (if required) of project coordinators, reviewers, or in-house translators.

3. Operations & Quality Assurance

• Oversee the translation of documents for immigration applications (e.g. ICA, MOM, ACRA submissions).
• Ensure that all translations meet legal, certified, and notarisation requirements.
• Implement quality assurance procedures for linguistic accuracy, formatting, and compliance.

4. Technology & Process Optimisation

• Recommend and implement the right tools: e.g. SDL Trados, MemoQ, Memsource, Wordfast, or other translation/localisation platforms.
• Explore automation and AI-assisted translation where appropriate.
• Continuously improve workflows to reduce costs and turnaround times without compromising quality.

5. Compliance & Standards

• Ensure all translations meet ICA and MOM certification standards.
• Maintain records of certified translations and declarations for audit purposes.
• Keep updated on legal requirements for certified and notarised translations in Singapore.

Requirements

• Minimum 5–7 years of experience in the translation/localisation industry.
• Strong knowledge of translation management systems (TMS), CAT tools, and QA software.
• Proven experience in setting up or managing a translation function/division.
• Familiarity with certified translation procedures and legal documentation in Singapore.
• Excellent organisational and leadership skills.
• Strong vendor management, negotiation, and stakeholder communication abilities.
• Entrepreneurial mindset — ability to build something from the ground up.

Preferred Background

• Previous experience as a Translation Manager, Localisation Manager, or Language Services Operations Lead.
• Experience working with immigration, legal, or professional services companies.
• Familiarity with ISO translation standards (e.g. ISO

What We Offer

• An opportunity to build and lead a new division from scratch.
• Competitive compensation and performance incentives.
• Autonomy to design systems, workflows, and vendor networks.
• A chance to play a key role in one of Singapore's leading immigration consultancies.

Job Type: Full-time

Pay: $4, $7,000.00 per month

Benefits:

• Flexible schedule

Work Location: In person

Senior Algorithm Engineer, Large Language Model (Customer Service Chatbot)
About The Team
We are the Customer Service Chatbot team at Shopee Singapore, dedicated to building multilingual, intelligent dialogue systems to serve a wide range of consumers and sellers. We focus on applying cutting-edge AI technologies such as Large Language Models (LLMs), Agents, and Reinforcement Learning (RL) to customer service scenarios, continuously enhancing interaction intelligence and user experience.
We have successfully developed and deployed an efficient LLM-based chatbot system across multiple markets, significantly improving service quality and response efficiency. In the next phase, we will further explore Agentic Workflow–centric system architectures to evolve from traditional Question Answering to intelligent Agents capable of autonomous planning and execution, delivering more natural, intelligent, and efficient conversational experiences.
Join us in shaping the next generation of intelligent customer service chatbots.
Job Description
Prompt engineering and response optimization
Supervised fine-tuning (SFT) and alignment of LLMs
Multi-turn dialogue context modeling and state tracking
Agentic dialogue systems driven by workflow execution
Retrieval-Augmented Generation (RAG) for Question Answering
Reward model design and strategy optimization via reinforcement learning
Agent framework design and implementation
You will also work closely with product, business, operations, and engineering teams, participating throughout the full lifecycle—from problem definition and solution design to deployment and iteration—to ensure the effective and continuous improvement of algorithm solutions.
Requirements
Bachelor’s degree or above in Computer Science, Artificial Intelligence, Mathematics, or related fields
Strong foundation in computer science, algorithms, and data structures
Familiar with the theory and implementation of mainstream models in at least one of the following areas: NLP, LLMs, RL, Agent systems, or Multimodality
Proficient in at least one programming language (e.g., Python, C++, Go)
Experience with at least one deep learning framework (e.g., PyTorch, TensorFlow)
Strong English communication skills and ability to work in a cross-functional, international team
#J-18808-Ljbffr