680 l2 Support jobs in Singapore

L2 Support Engineer

Singapore, Singapore MORGAN MCKINLEY PTE. LTD.

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Job Description

Roles & Responsibilities

Overview:

This is an opportunity to directly work in a health services sector as an L2 Support Engineer (SQL).

Responsibilities:

  • Provide technical support for application related issues and performs daily service health monitoring, server maintenance and resiliency improvements
  • The candidate is responsible for delivering new and improve capabilities in systems monitoring, recovery and stability aspects of the system
  • Support and assist in regular server maintenance, system accesses, systems monitoring, backups, patching and daily health checks
  • Maintain service operations documentation and guides. Develop supporting documentation for all Service Operation activities
  • Monitor Service level dashboards, perform daily health monitoring, system capacity review and allocation of adequate capacity
  • Defect fixes and resiliency related improvements
  • Assist in training new Staff as well as customers on the technical side of the system and functionalities.
  • Assist in investigation (L1/L2 support) for user reported issues
  • Able to write and comprehend complex SQL and Automation scripts

    Develop mitigating and/or preventive solutions
  • Able to Perform Shift work

Requirements:

  • Diploma/Bachelor's degree in computer science or other highly technical, scientific discipline
  • 2 to 4 years of Technical / Application Support experience on multi technology platforms
  • ITIL v3/v4 certification and strong service oriented experience / background preferred
  • Must have solid SQL scripting experience
  • Experience in IT Service Operations preferred
  • Strong Knowledge and understanding of IT industry environment and business needs
  • Proven experience supporting Web / Mobile / Client based applications

Morgan McKinley Pte Ltd

Cedric Ferreras

EA Licence No: 11C5502

EA Registration No. R1870889

Tell employers what skills you have

level 2 support
Healthcare Industry
Troubleshooting
Analytical Skills
Ability To Work Independently
Agile
Scripting
Unix
SDLC
SQL Query
Procurement
SQL
Application Support
Mobile Applications
Java
Linux
Service Request
change requests
This advertiser has chosen not to accept applicants from your region.

L2 Support Specialist

Singapore, Singapore beBeeProduction

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Job Description

As a key member of our team, you will be responsible for providing timely and effective resolution to production issues, ensuring minimal downtime and maximum system availability.

This role involves working with Java J2EE applications, application support, programming languages such as JAVA/J2EE, Unix commands, and SQL queries. Knowledge of web applications, batch jobs, JBOSS, MariaDB, and Shell is also required.

The successful candidate will have recent experience in this area and possess excellent interpersonal skills, be a strong team player, and have a dynamic and ownership-oriented approach to work.

We offer an attractive company benefits package, as well as opportunities for career progression and professional growth.

This advertiser has chosen not to accept applicants from your region.

Pega Application Developer (L2 Support)

179101 $7000 Monthly U3 INFOTECH PTE. LTD.

Posted 4 days ago

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Job Description

Employment Type: Full-Time
Location: Singapore
Salary: Up to SGD $7,000/month
Headcount: 3 Positions Available

We are looking for experienced Pega Application Developers to join our team and provide Level 2 (L2) support for mission-critical applications. The successful candidate will play a key role in troubleshooting incidents, implementing enhancements, conducting testing, and managing deployments within Pega PRPC environments.


This is a great opportunity for professionals with strong Pega or Java backgrounds to work in a collaborative environment and contribute to the continuous improvement of business systems.


Key Responsibilities
  • Incident Management: Troubleshoot and resolve L2 production incidents promptly to minimize business impact.
  • Application Enhancements: Design, build, and implement enhancements and change requests within the Pega platform.
  • Testing: Develop and execute unit, integration, and UAT test cases to ensure stability and quality.
  • Deployment: Package and deploy Pega applications and hotfixes across environments following established release processes.
  • Collaboration: Partner with L1 support, business users, and business architects to identify issues and deliver effective solutions.
  • Monitoring & Optimization: Perform system health checks, optimize performance, and ensure compliance with security and audit standards.
Requirements
  • Bachelor’s degree in Computer Science, Engineering, or a related field.
  • Minimum 2–3 years of relevant working experience (Pega or Java).
  • Strong problem-solving and debugging skills.
  • Experience in Agile or DevOps environments.
  • Knowledge of REST/SOAP APIs, SFTP, database queries, and application logs.
Mandatory Skillsets
  • Familiarity with Pega PRPC platform (rules, flows, data objects).
  • Knowledge of Java, HTML, CSS, or SQL .
  • Understanding of interface integration methods (API, SFTP, MQ) is an advantage.

Application Process: If you possess the required skills and are ready to take on a dynamic role, we encourage you to apply. Share your resume at !


U3 Privacy policy for job applicants: When you apply, you voluntarily consent to the collection, use, and disclosure of your personal data for recruitment/employment and related purposes

This advertiser has chosen not to accept applicants from your region.

Support Analyst (L1 & L2 support)

$6500 Monthly MICHAEL PAGE INTERNATIONAL PTE LTD

Posted 16 days ago

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Job Description

  • A collaborative and supportive team environment.
  • Career growth opportunities and continuous learning.
About Our Client

Our esteemed client is a leading global financial institution providing a broad range of services including retail banking, asset management, and corporate finance. Known for its strong cooperative foundation, international presence, and commitment to innovation and sustainable finance.

Job Description
  • Provide Level 1 and 2 support for Corporate IT and Security applications
  • Monitor and manage daily/monthly operational jobs
  • Communicate with users via phone, chat, email, and ticketing systems
  • Troubleshoot and resolve incidents , service requests, and issues
  • Collaborate with cross-functional teams for efficient issue resolution
  • Escalate complex cases to Level 3 or infrastructure teams as needed
  • Work closely with project, infrastructure, and production teams on user requests
  • Generate regular reports on tickets and system performance
  • Open to work in shifts (ASIA/EMEA), including weekends and on-call
The Successful Applicant

A successful Support Analyst should have:

  • Atleast 4+ years of experience in supporting or developing application
  • Foundational knowledge of application servers
  • Basic proficiency in scripting and programming languages such as PowerShell, C#, and Java
  • Solid understanding of IT production environments, including deployment processes and CI/CD pipelines
  • Hands-on experience with DevOps tools and pipeline technologies, including Jenkins, JIRA, Nexus, and TFS
  • Ability to effectively communicate technical concepts to non-technical stakeholders
What's on Offer
  • Opportunity to work on cutting-edge technologies and solve complex business challenges.
  • A collaborative and supportive team environment.
  • Career growth opportunities and continuous learning.

Contact

Shilpalekha Bhadoria (Lic No: R1876178 / EA no:18S9099)

Quote job ref

JN-082025-6807672

Phone number

+65 6541 9959


Michael Page International Pte Ltd | Registration No. 199804751N

This advertiser has chosen not to accept applicants from your region.

Help Desk

Singapore, Singapore HI-TEC MOBILE PTE. LTD.

Posted today

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Job Description

Roles & Responsibilities

About Us:

We are a leading laptop repair company specializing in high-quality hardware and software solutions for all major Windows laptop models. Our team is dedicated to providing exceptional customer service and expert technical support. We are looking for a dynamic Help Desk & IT Support Sales Consultant to join our growing team

Job Description:

As a Help Desk & IT Support Sales Consultant, you will play a key role in diagnosing technical issues, performing laptop repairs, and driving sales through excellent customer engagement. You will interact with customers both face-to-face and via phone, providing expert advice and ensuring top-notch service.

Key Responsibilities:
  • Diagnose & Repair: Identify hardware/software issues in laptops and conduct high-quality repairs independently.
  • Technical Expertise: Disassemble and reassemble various Windows laptop models with precision.
  • Customer Service: Build strong relationships with customers, ensuring a smooth and positive repair experience.
  • Sales & Consultation: Recommend repair solutions, upsell services, and close sales with strong persuasion skills.
  • Problem-Solving: Troubleshoot technical issues efficiently and provide clear explanations to customers.
  • Team Collaboration: Work closely with technicians and support staff to ensure seamless service delivery.
Requirements:
  • Minimum 2 years of experience in sales or customer-facing roles (preferably in mobile/laptop repair).
  • Strong knowledge of Windows laptop hardware/software troubleshooting and repair.
  • Ability to diagnose, disassemble, and repair laptops independently.
  • Excellent communication, negotiation, and presentation skills.
  • Customer-focused mindset with strong problem-solving abilities.
  • Ability to thrive in a fast-paced, target-driven environment.
Benefits:
  • Salary: 2,500–3,000/month (Base Salary)
  • Annual Leave: Up to 10 days
  • Medical Leave: Up to 14 days
  • Health Insurance
  • Supplemental Pay: Commission-based incentives
Work Arrangement:
  • On-Site Position (No Remote Work)
How to Apply:

Interested candidates can send their resume to:

Email:

WhatsApp: +65 9826 6901

Join our team and be part of a company that values expertise, customer satisfaction, and growth

Tell employers what skills you have

Keyboards
MacOS
Troubleshooting
Laptops
repair laptops
laptop systems
Troubleshooting Laptop
Retail Sales
Computer Hardware
repair issues
Good Communication Skills
Computer Repair
Windows
Apple Mac
Assembling
Customer Oriented
Excel
Windows O/S
Team Player
Laptop hardware
This advertiser has chosen not to accept applicants from your region.

L2 Production support

Singapore, Singapore Avatar Techno Services

Posted 3 days ago

Job Viewed

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Job Description

workfromhome

Job Requirements:

  • 1 to 2 years hands on experiences on SWIFT is a must
  • Good knowledge about SWIFT AMH and experiences to configuration, rule set up, troubleshoot is must.
  • Knowledge about SWIFT Alliance Gateway (SAG & SNL), HSM (especially in the areas of connectivity, routing, communication with network) is highly valued.
  • Good knowledge about over all SWIFT products like AMH, SAA, SAG, SNL, AWP, HSM, Alliance Connect is highly valued.
  • Knowledge about SIT, UAT and Production environments.
  • Analytical skill to analyse the user requirements, investigating the issues and ability to provide resolutions to resolve the issues effectively.
  • Basic knowledge in Linux commands and SQL queries is a must.

Job Responsibilities:

  • Monitor the SWIFT application (AMH, SAG & AWP ) system in production to ensure the system is healthy.
  • Address the operational queries raised by users and provide the necessary information to close the ticket.
  • Perform and document SIT/UAT for the developments done on AMH.
  • Support UAT on AMH, carry out investigations on issues reported and provide the effective fixes.
  • Support and/or perform other tests when necessary in UAT to ensure the environment is stable for the Testing.
  • Prepare the necessary change details for the production releases.
  • Any relevant tasks, which may present from time to time, related to the AMH project

Kindly take note of the following details for shift work

  • Allowance should be included in the monthly hiring rate.
  • Transport is claimable - before 7am (for morning shift 6am to 3pm) , after 11pm (afternoon shift 2pm to 11pm)

Shift Timing

  • Morning shift 6am to 3pm
  • General shift 9am to 6pm.
  • Afternoon shift 2pm to 11pm
  • Night shift 10pm to 7am.
  • Need to support including night shift, weekends and public holidays
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

L2 Production support

Singapore, Singapore AVATAR TECHNO SERVICES PTE. LTD.

Posted 10 days ago

Job Viewed

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Job Description

workfromhome

Job Requirements:

  • 1 to 2 years hands on experiences on SWIFT is a must
  • Good knowledge about SWIFT AMH and experiences to configuration, rule set up, troubleshoot is must.
  • Knowledge about SWIFT Alliance Gateway (SAG & SNL), HSM (especially in the areas of connectivity, routing, communication with network) is highly valued.
  • Good knowledge about over all SWIFT products like AMH, SAA, SAG, SNL, AWP, HSM, Alliance Connect is highly valued.
  • Knowledge about SIT, UAT and Production environments.
  • Analytical skill to analyse the user requirements, investigating the issues and ability to provide resolutions to resolve the issues effectively.
  • Basic knowledge in Linux commands and SQL queries is a must.

Job Responsibilities:

  • Monitor the SWIFT application (AMH, SAG & AWP ) system in production to ensure the system is healthy.
  • Address the operational queries raised by users and provide the necessary information to close the ticket.
  • Perform and document SIT/UAT for the developments done on AMH.
  • Support UAT on AMH, carry out investigations on issues reported and provide the effective fixes.
  • Support and/or perform other tests when necessary in UAT to ensure the environment is stable for the Testing.
  • Prepare the necessary change details for the production releases.
  • Any relevant tasks, which may present from time to time, related to the AMH project

Kindly take note of the following details for shift work

  • Allowance should be included in the monthly hiring rate.
  • Transport is claimable - before 7am (for morning shift 6am to 3pm) , after 11pm (afternoon shift 2pm to 11pm)

Shift Timing

  • Morning shift 6am to 3pm
  • General shift 9am to 6pm.
  • Afternoon shift 2pm to 11pm
  • Night shift 10pm to 7am.
  • Need to support including night shift, weekends and public holidays
#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
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L2 Production Support

Singapore, Singapore AVENSYS CONSULTING PTE. LTD.

Posted 10 days ago

Job Viewed

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Job Description

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a “L2 Production support ” This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Location: Singapore

Job Type: 12 Months contract

Job Requirements:

  • 1 to 2 years hands on experiences on SWIFT is a must
  • Good knowledge about SWIFT AMH and experiences to configuration, rule set up, troubleshoot is must.
  • Knowledge about SWIFT Alliance Gateway (SAG & SNL), HSM (especially in the areas of connectivity, routing, communication with network) is highly valued.
  • Good knowledge about over all SWIFT products like AMH, SAA, SAG, SNL, AWP, HSM, Alliance Connect is highly valued.
  • Knowledge about SIT, UAT and Production environments.
  • Analytical skill to analyse the user requirements, investigating the issues and ability to provide resolutions to resolve the issues effectively.
  • Basic knowledge in Linux commands and SQL queries is a must.

Job Responsibilities:

  • Monitor the SWIFT application (AMH, SAG & AWP ) system in production to ensure the system is healthy.
  • Address the operational queries raised by users and provide the necessary information to close the ticket.
  • Perform and document SIT/UAT for the developments done on AMH.
  • Support UAT on AMH, carry out investigations on issues reported and provide the effective fixes.
  • Support and/or perform other tests when necessary in UAT to ensure the environment is stable for the Testing.
  • Prepare the necessary change details for the production releases.
  • Any relevant tasks, which may present from time to time, related to the AMH project

Kindly take note of the following details for shift work

  • Allowance should be included in the monthly hiring rate.
  • Transport is claimable - before 7am (for morning shift 6am to 3pm) , after 11pm (afternoon shift 2pm to 11pm)

Shift Timing

  • Morning shift 6am to 3pm
  • General shift 9am to 6pm.
  • Afternoon shift 2pm to 11pm
  • Night shift 10pm to 7am.
  • Need to support including night shift, weekends and public holidays

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to . Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS

Consultant Name: S Benakoppa

Avensys Consulting Pte Ltd

EA License 12C5759

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly inaccordance with the relevant data protection law and Avensys' personal information and privacy policy.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

L2 Production Support

Singapore, Singapore AVENSYS SERVICES PTE. LTD.

Posted 10 days ago

Job Viewed

Tap Again To Close

Job Description

Avensys Services is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a “Junior L2 Production support ” This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Location: Singapore

Job Type: 12 Months contract

Job Title: Junior L2 Production support

Job Summary:

We are looking for a dynamic and committed Java J2EE Application Support Engineer with at least 1 year of experience in application support or development, eager to grow in a challenging and fast-paced environment. The ideal candidate should have strong Java, Unix, and SQL knowledge with a keen interest in learning and taking ownership of responsibilities.

· Recent experience in working with Java J2EE applications

· Experience in application support role for min 1 years for support or Developers willing to learn with good knowledge of Java, Unix, SQL

· Experience in programming languages such as JAVA/J2EE.

· Experience in Unix commands , SQL queries

· Knowledge of web applications, batch jobs, JBOSS, MariaDB, SQL, Shell

· Knowledge of Job scheduling, MQ setup , C:D setup experience is a plus

· Exposure to banking industry is a plus

· Dynamic individual with thirst to learn

· Strong team player with excellent inter-personal skills

· Ownership oriented and ability to meet SLAs with no compromise on the quality of the work

Requirements

· Must be graduate from IT or Computer Science

· Must have IT background and intermediate knowledge and hands on experiences with SQL and Linux

· Need to have eagerness to learn and perform with committment

Kindly take note of the following details for shift work

1. Allowance should be included in the monthly hiring rate.

2. Transport is claimable - before 7am (for morning shift 6am to 3pm) , after 11pm (afternoon shift 2pm to 11pm)

3. Shift Timing

1. Morning shift 6am to 3pm

2. General shift 9am to 6pm.

3. Afternoon shift 2pm to 11pm

4. Night shift 10pm to 7am.

4. Need to support including night shift, weekends and public holidays

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to . Your interest will be treated with strict confidentiality.

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys Services' personal information and privacy policy.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.

L2 Production Support

Singapore, Singapore AVN DIGITAL PTE. LTD.

Posted 10 days ago

Job Viewed

Tap Again To Close

Job Description

AVN Digital is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are currently looking to hire a “L2 Production support ” This is an exciting opportunity to expand your skill set, achieve job satisfaction and work-life balance. More details as below.

Job Location: Singapore

Job Type: 12 Months contract

Job Requirements:

  • 1 to 2 years hands on experiences on SWIFT is a must
  • Good knowledge about SWIFT AMH and experiences to configuration, rule set up, troubleshoot is must.
  • Knowledge about SWIFT Alliance Gateway (SAG & SNL), HSM (especially in the areas of connectivity, routing, communication with network) is highly valued.
  • Good knowledge about over all SWIFT products like AMH, SAA, SAG, SNL, AWP, HSM, Alliance Connect is highly valued.
  • Knowledge about SIT, UAT and Production environments.
  • Analytical skill to analyse the user requirements, investigating the issues and ability to provide resolutions to resolve the issues effectively.
  • Basic knowledge in Linux commands and SQL queries is a must.

Job Responsibilities:

  • Monitor the SWIFT application (AMH, SAG & AWP ) system in production to ensure the system is healthy.
  • Address the operational queries raised by users and provide the necessary information to close the ticket.
  • Perform and document SIT/UAT for the developments done on AMH.
  • Support UAT on AMH, carry out investigations on issues reported and provide the effective fixes.
  • Support and/or perform other tests when necessary in UAT to ensure the environment is stable for the Testing.
  • Prepare the necessary change details for the production releases.
  • Any relevant tasks, which may present from time to time, related to the AMH project

Kindly take note of the following details for shift work

  • Allowance should be included in the monthly hiring rate.
  • Transport is claimable - before 7am (for morning shift 6am to 3pm) , after 11pm (afternoon shift 2pm to 11pm)

Shift Timing

  • Morning shift 6am to 3pm
  • General shift 9am to 6pm.
  • Afternoon shift 2pm to 11pm
  • Night shift 10pm to 7am.
  • Need to support including night shift, weekends and public holidays

WHAT’S ON OFFER

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to . Your interest will be treated with strict confidentiality.

Consultant Name: S Benakoppa

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly inaccordance with the relevant data protection law and AVN's personal information and privacy policy.

#J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
 

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