169 Knowledge Management jobs in Singapore

Contract Duration: 6 months (Extendable for another 6 months)

Work Location: Labrador Park

Work Hours: 9am - 6.30pm (Mon-Thu), 8.30am - 5.30pm (Fri)

• Draft guidelines and restructure data for proper documentation to support knowledge management.
• Collate inputs, prepare timely responses to auditors' queries, and provide audit-related support.
• Conduct research and data collation to inform policy reviews, including studying infrastructure planning approaches from other sectors.
• Support the appointment of consultants for research related to policy reviews through procurement processes.
• Maintain monthly expenditure reports and consolidate financial returns for financial reporting purposes.

• Bachelor's Degree in Business, Public Administration, Social Sciences or a relevant field.
• Strong analytical and research capabilities, with familiarity on knowledge management processes being an advantage.
• Candidates must be Singaporeans.

Only shortlisted candidates will be notified.

What the role is

The Corporate Resources (CR) Knowledge Management (KM) team is part of the Corporate Development Division (CDD). The team focuses on integrating knowledge across people, processes and technologies. This is a differentiator in today’s knowledge-based organisation. The CR KM team aims to strengthen MND’s KM in the areas of knowledge creation, retention and sharing, records management and building a strong culture of KM within MND and across MND Statutory Boards. The team engages internal stakeholders and encourages ownership of KM within the organisation.

What you will be working on

Align and improve upon KM initiatives and strengthen the records management policy and processes within the organisation. There are opportunities to encourage knowledge sharing and cross-functional collaboration towards building a strong culture of KM within MND Family. The job holder will:

• Manage classified records and integrate digital readiness into recordkeeping practices and systems.
• Use engaging platforms to attract, encourage and cascade good practices in records management and knowledge management with internal stakeholders.
• Refine KM platforms to enhance useability and appeal to increase engagement and usership.
• Review and operationalise relevant IMs, train users and improve KM platforms such as intranet knowledge portal and collaboration tools.
• Encourage officers to document and share both tacit and explicit knowledge.
• Support change management effort, such as developing comms materials and planning engagement sessions to foster a culture of continuous learning and knowledge sharing.
• Build a strong KM culture and governance structure across MND Family.
• Partner internal stakeholders to leverage AI and other ICT tools and services to improve processes.

What we are looking for

• Project Management: Plan and execute projects in an effective and efficient manner
• Knowledge Management: Design and implement KM initiatives that enhances effectiveness and efficiency in information sharing
• Stakeholder Management: Work with relevant stakeholders at the different levels of the system to engage them on relevant input to support the interventions for organisation change
• Outreach and engagement: Curate and present engaging and creative content (including digital content) using a variety of tools to support the communications efforts

About Ministry of National Development

The Ministry of National Development (MND), the lead government agency responsible for land use planning and infrastructure development, aims to transform Singapore into an endearing home and a distinctive global city. At MND, we aspire to create a quality, vibrant and sustainable living environment for our people. We also strive to shape Singapore into a world-class city of knowledge, culture and excellence – one which keeps pace with global challenges and the rising aspirations of Singaporeans.

Our Vision: An Endearing Home, A Distinctive Global City

MND's vision reflects our growing emphasis not just on physical infrastructure, but also on the softer aspects of creating emotional attachment in our people, the global talents and corporations whom we attract here. At the same time, it articulates MND's goal of building upon Singapore’s unique distinguishing characteristics to develop Singapore as a global city of knowledge, culture and excellence.

Our Mission: Develop World-Class Infrastructure

MND will provide quality physical infrastructure for the nation by working with our partners in the public and private sectors.

Create a Vibrant, Resilient and Sustainable Living Environment

MND will strive to make Singapore a livelier and more exciting city, and ensure our nation is well-prepared to face the growing uncertainties and complexities. MND will also maintain the quality and resilience of our built and natural environment to ensure high standards of living, and carry out development that meets the needs of the present without compromising that of future generations.

Provide Affordable and Accessible Public Housing

MND will commit to support Singaporeans' homeownership aspirations and ensure public housing remains affordable and accessible.

Build Rooted and Cohesive Communities

MND will strive to foster our citizens' attachment and love for our homeland and maintain social cohesiveness in our communities, even as Singapore continues to be an open and globalised society.

Job Role: Executive / Senior Executive, Ops Resilience and Knowledge Management (ORKM), Integrated Operations Hub (IOH)

Job Purpose

• Support the Integrated Ops division to develop and upkeep the operational readiness of IOps, to ensure that IOps can continue to deliver business as usual / critical operations amid disruptions, whether from internal failures, cyber-attacks, natural disasters or any unexpected events.

• As part of Integrated Ops Hub, ORKM provides the risk assessment for upcoming major works /events and potential threats to the island and formulates the necessary risk management plan.

• Ensure that knowledge and learnings from incidents / exercises / events are properly documented, stored, maintained and reviewed as required.

Duties & Responsibilities – Ops Resilience

• Part of the custodian team for the Sentosa Resilience Framework, and uphold the responsibilities for risk identification, risk mitigation, incident response and incident recovery. To also assist to review the framework where required.

• Part of the Sentosa Crisis Operations Group (SCOG), to assume the role of Crisis Secretariat to facilitate backend support work such as coordination, push and pull of information to/from various SCOG Cells and Incident Management teams (IMT). The role also includes preparation of situational reports to Senior Management, and hosting of crisis meetings, as directed by Head SCOG.

• Environmental scanning to identify potential operational risks and threats in the context of Sentosa; collaboration with various stakeholders to ensure relevant incident response / drawer plans are developed to address the risks. Review and draw lessons from external incidences which are applicable to Sentosa and ensure that risks identifications are aligned with Sentosa’s overall Enterprise Risk Matrix.

• Assist the ORKM team to have an overview of crisis management exercises being conducted on the island and plan / conduct / coordinate and collaborate with stakeholders where appropriate, including the summary exercise for Sentosa. After the exercises have concluded, to assess potential gaps in the operational processes and to trigger the relevant mitigation required to address the gaps.

• Strategic Ops Planning / review of operational processes based on data driven decisions and gap analysis.

• Networking with internal and external stakeholders / agencies to build relationships for collaborations, information / knowledge sharing and to level up Sentosa situational awareness both internally and externally. Liaison between SDC and all government agencies to facilitate official inspection, investigations and enforcement matters.

• To develop Community Policing/engagement program, ensure stakeholders are aligned and updated on the Emergency Preparedness SOPs.

• Secretariat role for key operational meeting platforms such as, but not limited to:

i. Sentosa Island Working Group (SIWG)

ii. Safety and Security Review Committee (SSRC)

iii. Integrated Operations Coordination Meeting (IOCM)

iv. Management Cluster Walk

v. Operations Readiness Plan (ORP)

vi. After Action Reviews

• Responsible for building up and maintaining the central depository and ensuring documentation is done for learnings from AARs, SOPs, manuals etc, either by IOH or the respective subject matter experts.

• Custodian of SOPs / Manuals etc, to ensure that content / knowledge that is documented remains relevant to the current context. Collaboration with the relevant stakeholders to update and review the documents as required.

• Attend community functions as required.

• Preparation of management reports for Board, DM, and department updates.

• Any other tasks as assigned by Reporting Officer.

Requirements

• Degree in any discipline.

• Have working experience at business continuity management and/or crisis management.

• Comfortable with working / networking with multiple stakeholders and managing multiple streams of work / project at once.

• Able to adapt well to changing environments and deliver under high stress situations.

• Good time management and organization skills is a must.

• Able to manage and protect highly confidential and proprietary information.

• Able to be deployed for events/duty on weekends/PH, and to be support crisis operations when required.

Job Role: Executive / Senior Executive, Ops Resilience and Knowledge Management (ORKM), Integrated Operations Hub (IOH)

Job Purpose

• Support the Integrated Ops division to develop and upkeep the operational readiness of IOps, to ensure that IOps can continue to deliver business as usual / critical operations amid disruptions, whether from internal failures, cyber-attacks, natural disasters or any unexpected events.

• As part of Integrated Ops Hub, ORKM provides the risk assessment for upcoming major works /events and potential threats to the island and formulates the necessary risk management plan.

• Ensure that knowledge and learnings from incidents / exercises / events are properly documented, stored, maintained and reviewed as required.

Duties & Responsibilities – Ops Resilience

• Part of the custodian team for the Sentosa Resilience Framework, and uphold the responsibilities for risk identification, risk mitigation, incident response and incident recovery. To also assist to review the framework where required.

• Part of the Sentosa Crisis Operations Group (SCOG), to assume the role of Crisis Secretariat to facilitate backend support work such as coordination, push and pull of information to/from various SCOG Cells and Incident Management teams (IMT). The role also includes preparation of situational reports to Senior Management, and hosting of crisis meetings, as directed by Head SCOG.

• Environmental scanning to identify potential operational risks and threats in the context of Sentosa; collaboration with various stakeholders to ensure relevant incident response / drawer plans are developed to address the risks. Review and draw lessons from external incidences which are applicable to Sentosa and ensure that risks identifications are aligned with Sentosa’s overall Enterprise Risk Matrix.

• Assist the ORKM team to have an overview of crisis management exercises being conducted on the island and plan / conduct / coordinate and collaborate with stakeholders where appropriate, including the summary exercise for Sentosa. After the exercises have concluded, to assess potential gaps in the operational processes and to trigger the relevant mitigation required to address the gaps.

• Strategic Ops Planning / review of operational processes based on data driven decisions and gap analysis.

• Networking with internal and external stakeholders / agencies to build relationships for collaborations, information / knowledge sharing and to level up Sentosa situational awareness both internally and externally. Liaison between SDC and all government agencies to facilitate official inspection, investigations and enforcement matters.

• To develop Community Policing/engagement program, ensure stakeholders are aligned and updated on the Emergency Preparedness SOPs.

• Secretariat role for key operational meeting platforms such as, but not limited to:

i. Sentosa Island Working Group (SIWG)

ii. Safety and Security Review Committee (SSRC)

iii. Integrated Operations Coordination Meeting (IOCM)

iv. Management Cluster Walk

v. Operations Readiness Plan (ORP)

vi. After Action Reviews

• Responsible for building up and maintaining the central depository and ensuring documentation is done for learnings from AARs, SOPs, manuals etc, either by IOH or the respective subject matter experts.

• Custodian of SOPs / Manuals etc, to ensure that content / knowledge that is documented remains relevant to the current context. Collaboration with the relevant stakeholders to update and review the documents as required.

• Attend community functions as required.

• Preparation of management reports for Board, DM, and department updates.

• Any other tasks as assigned by Reporting Officer.

Requirements

• Degree in any discipline.

• Have working experience at business continuity management and/or crisis management.

• Comfortable with working / networking with multiple stakeholders and managing multiple streams of work / project at once.

• Able to adapt well to changing environments and deliver under high stress situations.

• Good time management and organization skills is a must.

• Able to manage and protect highly confidential and proprietary information.

• Able to be deployed for events/duty on weekends/PH, and to be support crisis operations when required.

The Attorney-General’s Chambers (“AGC”) is committed to enhancing the rule of law and maintaining the integrity of Singapore’s legal system. The AGC plays a pivotal role in Singapore’s criminal justice system, and also serves as the “Government’s law firm” by providing legal advice, representing the State in domestic and international disputes and drafting our laws. The AGC-Legal Service Academy (“Academy”) serves as a learning and knowledge hub for all AGC and Legal Service Officers, supporting their intellectual, professional and personal development by building their skills and competencies as well as providing them with access to knowledge repositories containing important knowhow and precedent advice.

The AGC is looking for an officer with the passion, knowledge and experience to serve as the Academy’s Head of Knowledge Management (“Head KM”). If you wish to embark on a meaningful and rewarding career with unrivalled opportunities for professional development, we invite you to apply to join the Singapore Legal Service as a Legal Service Officer and be appointed as Head KM in the Academy.

As Head KM, you will lead and manage the Academy’s Knowledge Management (“KM”) teams to drive and deliver benchmarked KM standards and best practices in order to facilitate a strong KM culture. You will review, propose and implement enhancements to KM systems and processes in order to curate and create knowledge assets with precedent value, establish KM and knowhow repositories and drive knowledge-sharing in AGC. You will also oversee the management of key KM IT infrastructure projects, drive the adoption of new KM technologies and innovations including the use of Artificial Intelligence and automation, deliver technologically advanced KM processes and set the tone for quality KM outcomes across AGC and the Legal Service.

Requirements

a. at least 10 years of post-qualification experience and at least 8 years of relevant experience in KM in a legal capacity across Government agencies or the legal industry sector.

b. at least 5 years of experience in leading and managing teams, and prior relevant experience in managing legal KM processes and systems.

c. Law degree from:

i. NUS or SMU; or

ii. a Scheduled University in England, Australia, New Zealand or the USA and passed the DipSing or the Part A of the Singapore Bar Examinations and be a “qualified person” as defined in the Legal Profession Act 1966/the Legal Profession (Qualified Persons) Rules.

Eligible applicants are invited to submit, by 17 Sep 2025 , the Application Form (available at: ). Please contact the Legal Service Commission Secretariat at email: if you have any query.

The Attorney-General's Chambers ("AGC") is committed to enhancing the rule of law and maintaining the integrity of Singapore's legal system. The AGC plays a pivotal role in Singapore's criminal justice system, and also serves as the "Government's law firm" by providing legal advice, representing the State in domestic and international disputes and drafting our laws. The AGC-Legal Service Academy ("Academy") serves as a learning and knowledge hub for all AGC and Legal Service Officers, supporting their intellectual, professional and personal development by building their skills and competencies as well as providing them with access to knowledge repositories containing important knowhow and precedent advice.

The AGC is looking for an officer with the passion, knowledge and experience to serve as the Academy's Head of Knowledge Management ("Head KM"). If you wish to embark on a meaningful and rewarding career with unrivalled opportunities for professional development, we invite you to apply to join the Singapore Legal Service as a Legal Service Officer and be appointed as Head KM in the Academy.

As Head KM, you will lead and manage the Academy's Knowledge Management ("KM") teams to drive and deliver benchmarked KM standards and best practices in order to facilitate a strong KM culture. You will review, propose and implement enhancements to KM systems and processes in order to curate and create knowledge assets with precedent value, establish KM and knowhow repositories and drive knowledge-sharing in AGC. You will also oversee the management of key KM IT infrastructure projects, drive the adoption of new KM technologies and innovations including the use of Artificial Intelligence and automation, deliver technologically advanced KM processes and set the tone for quality KM outcomes across AGC and the Legal Service.

Requirements

a. at least 10 years of post-qualification experience and at least 8 years of relevant experience in KM in a legal capacity across Government agencies or the legal industry sector.

b. at least 5 years of experience in leading and managing teams, and prior relevant experience in managing legal KM processes and systems.

c. Law degree from:

i. NUS or SMU; or

ii. a Scheduled University in England, Australia, New Zealand or the USA and passed the DipSing or the Part A of the Singapore Bar Examinations and be a "qualified person" as defined in the Legal Profession Act 1966/the Legal Profession (Qualified Persons) Rules.

Eligible applicants are invited to submit, by 17 Sep 2025 , the Application Form (available at: ). Please contact the Legal Service Commission Secretariat at email: if you have any query.

Policy & Research Executive (Knowledge Management & Policy Support)

Contract Duration: 6 months (extendable for another 6 months)

Work Location: Labrador Park

Work Hours:

• Mon–Thu: 9.00am – 6.30pm
• Fri: 8.30am – 5.30pm

Our client is a healthcare-focused organization engaged in policy planning and infrastructure projects, seeking to strengthen knowledge management, audit compliance, and research support for operational excellence.

• Develop and maintain the knowledge management repository, including drafting guidelines, restructuring data, and ensuring ease of information retrieval.
• Provide support in audit-related matters by collating inputs and preparing timely responses to auditors' queries.
• Conduct desktop research and data collation to support policy reviews, including benchmarking infrastructure planning approaches across sectors.
• Support procurement processes, including appointing consultants for research and policy-related studies.
• Coordinate budget and expenditure tracking for infrastructure projects, including maintaining monthly expenditure reports and consolidating returns for financial reporting.

• Bachelor's Degree in Business, Public Administration, Social Sciences, or a related field.
• Strong analytical and research skills; familiarity with knowledge management processes is an advantage.
• Only open to Singaporeans

We regret to inform that only shortlisted candidates will be notified.

Consultant: Justin Lee (Registration No: R )

APBA TG Human Resource Pte Ltd

EA License No: 14C7275

LEGAL SERVICE OFFICER (HEAD OF KNOWLEDGE MANAGEMENT)

The Attorney-General’s Chambers (“AGC”) is committed to enhancing the rule of law and maintaining the integrity of Singapore’s legal system. The AGC plays a pivotal role in Singapore’s criminal justice system, and also serves as the “Government’s law firm” by providing legal advice, representing the State in domestic and international disputes and drafting our laws. The AGC-Legal Service Academy (“Academy”) serves as a learning and knowledge hub for all AGC and Legal Service Officers, supporting their intellectual, professional and personal development by building their skills and competencies as well as providing them with access to knowledge repositories containing important knowhow and precedent advice.

The AGC is looking for an officer with the passion, knowledge and experience to serve as the Academy’s Head of Knowledge Management (“Head KM”). If you wish to embark on a meaningful and rewarding career with unrivalled opportunities for professional development, we invite you to apply to join the Singapore Legal Service as a Legal Service Officer and be appointed as Head KM in the Academy.

As Head KM, you will lead and manage the Academy’s Knowledge Management (“KM”) teams to drive and deliver benchmarked KM standards and best practices in order to facilitate a strong KM culture. You will review, propose and implement enhancements to KM systems and processes in order to curate and create knowledge assets with precedent value, establish KM and knowhow repositories and drive knowledge-sharing in AGC. You will also oversee the management of key KM IT infrastructure projects, drive the adoption of new KM technologies and innovations including the use of Artificial Intelligence and automation, deliver technologically advanced KM processes and set the tone for quality KM outcomes across AGC and the Legal Service.

Requirements

a. at least 10 years of post-qualification experience and at least 8 years of relevant experience in KM in a legal capacity across Government agencies or the legal industry sector.

b. at least 5 years of experience in leading and managing teams, and prior relevant experience in managing legal KM processes and systems.

c. Law degree from:

i. NUS or SMU; or

ii. a Scheduled University in England, Australia, New Zealand or the USA and passed the DipSing or the Part A of the Singapore Bar Examinations and be a “qualified person” as defined in the Legal Profession Act 1966/the Legal Profession (Qualified Persons) Rules.

Eligible applicants are invited to submit, by 17 Sep 2025 , the Application Form (available at: ). Please contact the Legal Service Commission Secretariat at email: if you have any query.

Responsibilities

• Assist in the updating, extracting and uploading of database for marketing purposes;
• Perform data de-duplication, manipulation, cleansing, extraction, mapping/matching;
• Perform queries and list pulls for marketing campaigns;
• Monitor and perform updating, deduping, clean-up, extracting and uploading of database;
• Report on campaigns performance, effectiveness, and growth;
• Produce quantitative reports/presentations and communicate on findings, highlight any inconsistencies / issues;
• Work with business and IT resources regarding database issues and technical questions;
• The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities and qualifications may be required and/or assigned as necessary.

Requirements:

• Minimum 1-2 years of relevant database / reporting experience;
• Minimum Diploma in a relevant field;
• Highly proficient with Microsoft Excel (E.g.: Pivot Tables, Macros, etc);
• Understanding of database structure;
• Basic programming skills will be an advantage;
• Able to work in a deadline driven environment with the ability to meet aggressive deadlines;
• Able to handle multiple campaigns assigned;
• Observes attention-to-detail, meticulous and organized; and
• Fluent in both spoken and written English.

We regret that only shortlisted candidates will be notified.