73 Knowledge Management jobs in Singapore

Sport Singapore

Permanent

Closing on 15 Sep 2025

What the role is

At Sport Singapore, we aspire to transform the nation through an active lifestyle designed around innovative, fun and meaningful sporting experiences.

Sport has the unique ability to bring people together through play, regardless of age, gender, race, ability or social status. It imparts life values, nurtures character and builds resilience. It inspires and evokes the Singapore spirit through shared experiences and strengthens our national identity. We help Singaporeans Live Better Through Sport.

Sport Singapore is constantly on the lookout for individuals who are passionate about what they do.

Anchored in our values of Passion for Sport, Strength through Teamwork and Care for People, we believe in working and playing, not just as a team, but as a family.

What you will be working on

You will be reporting to the Team Lead of Organisation Development. Knowledge management culture and framework:

• Build a knowledge management culture that involves fostering an environment where knowledge is effectively captured, codified, institutionalised, harnessed, shared and utilized within the organization as part of capability building.
• Develop Knowledge Management Framework and oversee the implementation of various knowledge management initiatives and systems to achieve the strategic intent.
• Reengineering of business process within the overarching framework for corporate knowledge management.

Knowledge management system:

• Manage the Enterprise Content Management System upgrade, includes monitoring and tracking of budgets, overall progress and deliverables. This includes the support of UI/UX redesign, requirement scoping, stakeholder engagements and procurement.
• Perform and review system testing, integration testing and data conversion documents to verify that specifications are met
• Engage stakeholders to identify, prioritise and implement initiatives to create, capture and share knowledge and ensure proper management and filing of records.
• Support the review and enhancement of e-learning packages in collaboration with subject matter experts.
• Refine the Knowledge and Records management processes, practices and governance requirements, includes coordinate project activities involving internal divisions in the implementation of KM initiatives.
• Plan and execute organisational knowledge/ record sharing events/ activities, includes regular engagement sessions with stakeholders and updates to Senior Management.
• Perform day-to-day operations related to Knowledge and Records management, includes the KM site administration, Review of taxonomy/metadata structures, files digitalisation, trademark etc.
• Work closely with key stakeholders (Branding and Marketing, Legal, group representatives) on the filing and renewal of Trademarks.

What we are looking for

We are looking for self-motivated individuals who value integrity, teamwork and take pride in going the extra mile to provide excellent service to stakeholders and the community. This individual should be a sport advocate through living an active lifestyle and staying active.

In addition, an ideal candidate should possess the following:

• At least 5 years of relevant working experience, in the areas of Knowledge Management or Information Management or related field is preferred
• Prior experience/knowledge in developing Enterprise KM framework and/or implementing Enterprise Content Management Solutions, UI/UX Design, Search and Taxonomy/Metadata. Hands-on with MS. SharePoint 2019 will be an added advantage.
• Able to demonstrate good oral and written communication skills, effective negotiation and good interpersonal skills.
• Able to navigate ambiguity and manage several projects at the same time
• Strong stakeholder engagement and management
• Passion for promoting knowledge sharing and learning
• Self-motivated, able to work independently and as part of a team

The level of offer will commensurate with applicants' experience and track records. Successful candidates will be offered a 3-year contract in the first instance

About Sport Singapore

Why We Do What We Do?
Simply because we believe that everyone can live better through sport. At Sport Singapore, we aspire to transform the nation through an active lifestyle designed around innovative, fun and meaningful sporting experiences. Sport has the unique ability to bring people together through play, regardless of age, gender, race, ability or social status. It imparts life values, nurtures character and builds resilience. It inspires and evokes the Singapore spirit through shared experiences and strengthens our national identity. We help Singaporeans Live Better Through Sport.

About your application process

This job is closing on 15 Sep 2025.

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and for other roles within Sport Singapore or the wider Public Service.

NCS Dojo drives learning across NCS.  We design, develop, and deliver leadership and other competency development programmes for colleagues across the organization, working with learning partners, and across different channels both in-person, as well as virtual ones.  We also curate and develop a range of NCS owned content for self-paced learning.

Our NCS Dojo team is recruiting to meet the learning needs of the organisation in Singapore and across the region.

As a Programme Manager in Learning & Development, you report to Head, Learning & Development and own the full cycle of programme management—from design and rollout to reporting, administration, and compliance. You operate at the intersection of learning management, operations, stakeholder engagement, and digital transformation. You also strengthen apprenticeship-centric learning and the NCS Way, where colleagues learn from one another and from practice, while embracing automation, AI, and data-driven insights to streamline delivery, personalise learning, and scale impact.

What will you do?

Learning Programme Management

• Plan, launch, and track complex, large-scale learning programmes (e.g. compliance modules, PM frameworks, capability academies) aligned to NCS's business strategies and career development models.
• Align programme objectives with business strategy and workforce development needs.
• Work with internal stakeholders to curate content, and oversee development and delivery of the learning programmes.
• Monitor learner progress, participation, and completion rates, ensuring reporting is accurate and timely.
• Apply digital learning innovations (e.g. adaptive pathways, analytics dashboards) to strengthen programme effectiveness.

Knowledge and Content Management

• Manage SharePoint/Teams repositories for learning materials, ensuring streamlined versioning and accessibility.

Marketing and Outreach

• Socialise programmes and ensure reach to target audience using internal marketing channels.

Operational & Administrative Backbone

• Maintain programme plans, trackers, dashboards, and calendars.
• Coordinate logistics with operations team for learning programmes  - venue, AV, virtual tools, materials preparation.
• Prepare leadership decks, including programme updates and reviews, and compliance reports.
• Support LMS/LXP administration, including enrolments, reminders, and issue resolution.
• Track vendor contracts, invoices, and programme budgets.

Stakeholder & Learner Engagement

• Engage not just with business leaders and People & Culture (HR) partners, but also with Dojo programme sponsors, advisors, and internal facilitators to co-create impactful learning.
• Handle day-to-day comms: invitations, reminders, FAQs, and learner support queries for programmes under assigned portfolio.
• Collect feedback, document lessons learned, and continuously improve learner experience.

Compliance & Reporting

• Support audits and compliance reporting while reinforcing NCS' desired culture, Purpose, Beliefs and Impact in all learning activities.
• Track requirements (e.g. mandatory compliance learning) and follow up with stakeholders.
• Explore automation opportunities for compliance tracking and reporting to reduce manual admin.

The Ideal Candidate Should Possess:

• Strong L&D and programme management background (PMP, Agile/Scrum useful).
• Excellent stakeholder management and communication skills, ability to influence across levels.
• Learner-centred mindset; curiosity and continuous improvement orientation.
• Skilled in LMS/LXP platforms, compliance learning, and digital learning ecosystems.
• Proficient in ops tools or a fast learner (Microsoft 365 suite (including SharePoint, Teams, Power Automate and PowerBI)).
• Practical awareness of AI/automation in learning ops, data analytics for L&D, and emerging learning technologies.
• High attention to detail, strong organisation, and ability to admin execution with forward planning.
• While able to work independently, is also a team player.
• A strong technical qualification and keen interest in technology will be an advantage.

Impact of the Role

This role ensures today's learning programmes run reliably, while contributing to NCS Dojo's mission of enabling apprenticeship-centric learning, building communities, and investing in talent-led delivery for the future.

Job Title: Intern, Process Improvement and Knowledge Management

Job Location: Inflight Catering Centre 1

SATS is Asia's leading provider of food solutions and gateway services. Using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers and institutions. With heartfelt service and advanced technology, we connect people, businesses and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and eCommerce companies.

Fulfilling our purpose to feed and connect communities, SATS delights customers in over 55 locations and 14 countries across the Asia Pacific, UK, and the Middle East. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit

Job Description:

Headquartered in Singapore, SATS Ltd. (SGX stock code: S58) is one of the world's largest providers of air cargo handling services and Asia's leading airline caterer. SATS Gateway Services provides airfreight and ground handling services including passenger services, ramp and baggage handling, aviation security services, aircraft cleaning and aviation laundry. SATS Food Solutions serves airlines and institutions, and operates central kitchens with large-scale food production and distribution capabilities for a wide range of cuisines. SATS is present in the Asia-Pacific, the Americas, Europe, the Middle East and Africa, powering an interconnected world of trade, travel and taste. Following the acquisition of Worldwide Flight Services (WFS) in 2023, the combined SATS and WFS network operates over 225 stations in 27 countries. These cover trade routes responsible for more than 50% of global air cargo volume. SATS has been listed on the Singapore Exchange since May 2000. For more information, please visit

At SATS, people are our greatest asset and we build our success on the knowledge, expertise and performance of every contributor, by embracing diversity and uniqueness. As part of our holistic approach and commitment to embracing FAM (Fulfilling, Appreciated, Meaningful) in the workplace, we offer the runway to develop Fulfilling careers that foster your career growth, recognising and Appreciating the strength of talent and capabilities that we continue to build internally; and inspiring and encouraging each other to make Meaningful contributions in the work we do at SATS.

1. Design and implement an Operational Excellence (OE) dashboard that tracks key performance indicators (KPIs) across departments, fostering data transparency and promoting operational discipline throughout the organization

2. Collaborate with departments to gather data requirements and ensure accurate and updated inputs.

3. Assist in identifying trends, gaps, and opportunities for improvement based on dashboard insights.

4. Assess existing workflows using process mapping to identify inefficiencies, bottlenecks, and improvement opportunities.

5. Gather and analyze data to understand process performance and root causes of issues.

6. Create visual reports and presentations to communicate OE performance to stakeholders

7. Create and maintain structured knowledge repositories, ensuring information is well-organized and easy to retrieve.

You are best equipped for this role if you have:

1. Strong analytical skills and attention to detail.

2. Strong creativity and analytical thinking.

3. Able to approach problems with fresh perspectives and generate new ideas

4. Can work independently, manage timelines, and interact with cross-functional teams.

Join to apply for the
Deputy Director, Facilities & Knowledge Management, Corporate & Finance
role at
HTX (Home Team Science & Technology Agency) .
What The Role Is
The successful applicant is the lead to redesign workspaces to house all HTX staff, including labs and tech spaces. You will work closely with a cross-HTX office space planning team to implement a flexible and modern office space for HTX officers. In addition, you will develop and implement knowledge management strategies to ensure knowledge creation and sharing within the organization. The successful applicant is adept at resolving issues and driving change management to achieve the desired culture in HTX. Its responsibilities go beyond traditional office management and you will drive integration actions that can allow HTX to leapfrog and advance in knowledge sharing within the organization/ministry.
All new hires are appointed on a two-year contract in the first instance and will be assessed and considered for permanent tenure over time, based on performance. As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment. All applicants will be updated on the status of their applications within 4 weeks upon closing of the advertisement.
What You Will Be Working On
Space Planning & Optimization – overseeing the design and utilization of workspace (including all R&D facilities) from mid to long term to maximize efficiency and productivity, plus ensuring adherence with envisaged office concepts and projected growth and development plans.
Office Transformation and Technology Integration - study office transformation (including R&D facilities and Laboratories), propose ways to incorporate technology (software, hardware and communication systems) to support efficient workflows and enable greater collaboration across divisions and in shaping the workspace to achieve HTX’s desired culture.
Vendor Management and Project Management – oversees services contracts and lease agreements. End-to-end process management and stakeholder management.
Policy Implementation - ensuring adherence to workplace policies and procedures. Continuous review of processes to streamline and automate.
Workplace Safety - implementation of relevant processes and Enterprise Risk Management framework for corporate-related workplace safety for HTX offices, including those outside HTX headquarters as part of the Workplace Safety Committee.
Sustainability Initiatives - identifying and implementing environmentally friendly practices in the workplace.
Content Management and Accessibility - driver for Knowledge Management in HTX, ensuring that Knowledge Management processes and systems are functioning properly and integrated with other systems to ensure organizational knowledge is retained and built upon.
Collaboration and Communication - drives a culture of data and knowledge sharing within HTX, including digitizing documents for setting up an eRegistry and records management system for storage of files and archives.
Monitor and evaluate effectiveness of Knowledge Management initiatives - use data and analytics to assess impact and identify areas for improvement.
Any other ad-hoc duties as assigned.
What We Are Looking For
Bachelor’s or Master’s degree in Information Technology, Building & Estates Management or other related disciplines.
Minimum 10 years of proven and relevant experience in implementing Knowledge Management strategies and workspace design transformation.
Proven experience in leading teams to deliver impactful outcomes and deliverables.
Experience building Knowledge Management programs and implementing knowledge management frameworks.
Experience in process review and automating systems would be an added advantage.
Experience in workplace transformation and knowledge management is an added advantage.
Additional Information
All new hires are appointed on a two-year contract in the first instance and will be assessed and considered for permanent tenure over time, based on performance.
#J-18808-Ljbffr

Job Role:
Executive / Senior Executive, Ops Resilience and Knowledge Management (ORKM), Integrated Operations Hub (IOH)
Job Purpose
Support the Integrated Ops division to develop and upkeep the operational readiness of IOps, to ensure that IOps can continue to deliver business as usual / critical operations amid disruptions, whether from internal failures, cyber-attacks, natural disasters or any unexpected events.
As part of Integrated Ops Hub, ORKM provides the risk assessment for upcoming major works /events and potential threats to the island and formulates the necessary risk management plan.
Ensure that knowledge and learnings from incidents / exercises / events are properly documented, stored, maintained and reviewed as required.
Duties & Responsibilities – Ops Resilience
Part of the custodian team for the Sentosa Resilience Framework, and uphold the responsibilities for risk identification, risk mitigation, incident response and incident recovery. To also assist to review the framework where required.
Part of the Sentosa Crisis Operations Group (SCOG), to assume the role of Crisis Secretariat to facilitate backend support work such as coordination, push and pull of information to/from various SCOG Cells and Incident Management teams (IMT). The role also includes preparation of situational reports to Senior Management, and hosting of crisis meetings, as directed by Head SCOG.
Environmental scanning to identify potential operational risks and threats in the context of Sentosa; collaboration with various stakeholders to ensure relevant incident response / drawer plans are developed to address the risks. Review and draw lessons from external incidences which are applicable to Sentosa and ensure that risks identifications are aligned with Sentosa’s overall Enterprise Risk Matrix.
Assist the ORKM team to have an overview of crisis management exercises being conducted on the island and plan / conduct / coordinate and collaborate with stakeholders where appropriate, including the summary exercise for Sentosa. After the exercises have concluded, to assess potential gaps in the operational processes and to trigger the relevant mitigation required to address the gaps.
Strategic Ops Planning / review of operational processes based on data driven decisions and gap analysis.
Networking with internal and external stakeholders / agencies to build relationships for collaborations, information / knowledge sharing and to level up Sentosa situational awareness both internally and externally. Liaison between SDC and all government agencies to facilitate official inspection, investigations and enforcement matters.
To develop Community Policing/engagement program, ensure stakeholders are aligned and updated on the Emergency Preparedness SOPs.
Secretariat role for key operational meeting platforms such as, but not limited to:
Sentosa Island Working Group (SIWG)
Safety and Security Review Committee (SSRC)
Integrated Operations Coordination Meeting (IOCM)
Management Cluster Walk
Operations Readiness Plan (ORP)
After Action Reviews
Responsible for building up and maintaining the central depository and ensuring documentation is done for learnings from AARs, SOPs, manuals etc, either by IOH or the respective subject matter experts.
Custodian of SOPs / Manuals etc, to ensure that content / knowledge that is documented remains relevant to the current context. Collaboration with the relevant stakeholders to update and review the documents as required.
Attend community functions as required.
Preparation of management reports for Board, DM, and department updates.
Any other tasks as assigned by Reporting Officer.
Requirements
Degree in any discipline.
Have working experience at business continuity management and/or crisis management.
Comfortable with working / networking with multiple stakeholders and managing multiple streams of work / project at once.
Able to adapt well to changing environments and deliver under high stress situations.
Good time management and organization skills is a must.
Able to manage and protect highly confidential and proprietary information.
Able to be deployed for events/duty on weekends/PH, and to be support crisis operations when required.
#J-18808-Ljbffr

Overview
This position is for an SRE Problem and Knowledge Management Team Lead within the enabling group, Site Reliability Engineering and Governance (SRE & Governance) department. The role is to strategically lead incident retrospective / problem management operations and other SRE activities related to maintenance management, including availability, performance, change management, monitoring, capacity planning, and solutions derived from emergency response. The Team Lead ensures retrospective activities are orchestrated effectively while promoting a blameless culture in line with SRE principles.
Responsibilities
Mentor the team in the seamless facilitation & conduct of root cause analysis (RCA) activities from end to end
Lead the facilitation for high-severity incidents liaising with top/senior management and keeping them updated
Prime focal point for presenting in the RCA Forum, Tech Risk Forum and other senior management meetings to report updates on retrospective findings & action plans
Absorb new technology rapidly & apply effectively
Communicate well with technical & non-technical colleagues
Work to a high standard with agreed timescales
Undertake any other tasks or duties as reasonably requested by supervisor or senior management
Do resource management to ensure problem management activities are carried out effectively and efficiently
Provide platforms and channels to ensure stakeholders are kept updated on results of retrospectives and RCA activities
Able to demonstrate authority in the problem management calls
Point of contact for assigned incidents of higher severity (from incident retrospective calls to Management Report documentation and publishing)
Take accountability for initiatives on enhancement activities related to SRE as a result of retrospectives
Collaborates with Engineering Teams within SRE and with LOBs on enabling activities as part of preventive measures
Requirements
Minimum 15 years of process improvement / RCA exposure & involvement leading discussions as a problem manager or incident commander, preferably in the Technology & Operations space
Experience with JIRA, Confluence, Jenkins, Nexus, SonarQube, Bitbucket, S3, Cloud Computing
Good exposure to logging & monitoring tools like Dynatrace, Prometheus, Grafana, ELK/ELK Stack
In-depth understanding of Incident & Problem Management functions & activities (hardware- & software-related)
Work with stakeholders & command centre in troubleshooting, escalating & solutioning critical site incidents
Identify recurring system/ application issues & collaborate with cloud, infra teams, product development, vendors & other stakeholders
Maintain accurate documentation of incidents including impact details, timelines, and mitigation/resolution steps
Strong verbal & written communication skills, especially effective documentation
Minimum 10+ years of software development or technical support or operations experience
Basic knowledge of Linux, AIX, Solaris and Windows
Exposure to Enterprise databases (e.g., Oracle, SQL Server, MariaDB, MongoDB & Sybase)
Knowledge of systems & multi-tier application & network troubleshooting
Essential knowledge & awareness of Public/Private/Hybrid cloud solutions
Job Information
Primary Location:
Singapore-DBS Asia Hub
Job:
Technology
Schedule:
Regular
Job Type:
Full-time
Job Posting:
Oct 7, 2025, 10:17:56 PM
Seniority level
Not Applicable
Employment type
Full-time
Job function
Information Technology
Industries
Banking, Financial Services, and Investment Banking
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr

Young and research-intensive, Nanyang Technological University (NTU Singapore) is ranked among the world's top universities. NTU's Wee Kim Wee School of Communication and Information (WKWSCI) is highly respected for its strong record of academic research and global experiential learning. WKWSCI is an iSchools member with an established history of library and information science education and research. WKWSCI seeks new faculty colleagues with a strong record of high-quality research and a commitment to mentoring the next generation of communication and information scholars.

Assistant Professor (Tenure Track) in Information Science or Knowledge Management

The candidate would have experience in one or more of the following primary areas: Library science and technology; Data, text and social media analytics; Human-computer and AI interaction; Informetrics; Digital curation and preservation; Information organisation and management; and Human information behaviour. Having a secondary area of technical expertise in programming for analytics or artificial intelligence applications would be a plus, although not mandatory. The candidate is expected to possess a doctorate in an appropriate field from a reputable university.

NTU is investing in digital humanities, arts and social sciences. The selected candidate would contribute to this cross-disciplinary initiative.

Emoluments

Salary will be competitive and commensurate with qualifications and experience. The University offers a comprehensive fringe benefit package.

Application Procedure

Please click here to submit the following documents to us:

• Cover letter
• Curriculum Vitae including a full publication list
• Research and Teaching statements
• Effectiveness of teaching (if any)
• Selected publications (if any)

LEGAL SERVICE OFFICER (HEAD OF KNOWLEDGE MANAGEMENT)
The Attorney-General’s Chambers (“AGC”) is committed to enhancing the rule of law and maintaining the integrity of Singapore’s legal system. The AGC plays a pivotal role in Singapore’s criminal justice system, and also serves as the “Government’s law firm” by providing legal advice, representing the State in domestic and international disputes and drafting our laws. The AGC-Legal Service Academy (“Academy”) serves as a learning and knowledge hub for all AGC and Legal Service Officers, supporting their intellectual, professional and personal development by building their skills and competencies as well as providing them with access to knowledge repositories containing important knowhow and precedent advice.
The AGC is looking for an officer with the passion, knowledge and experience to serve as the Academy’s Head of Knowledge Management (“Head KM”). If you wish to embark on a meaningful and rewarding career with unrivalled opportunities for professional development, we invite you to apply to join the Singapore Legal Service as a Legal Service Officer and be appointed as Head KM in the Academy.
As Head KM, you will lead and manage the Academy’s Knowledge Management (“KM”) teams to drive and deliver benchmarked KM standards and best practices in order to facilitate a strong KM culture. You will review, propose and implement enhancements to KM systems and processes in order to curate and create knowledge assets with precedent value, establish KM and knowhow repositories and drive knowledge-sharing in AGC. You will also oversee the management of key KM IT infrastructure projects, drive the adoption of new KM technologies and innovations including the use of Artificial Intelligence and automation, deliver technologically advanced KM processes and set the tone for quality KM outcomes across AGC and the Legal Service.
Requirements
a. at least 10 years of post-qualification experience and at least 8 years of relevant experience in KM in a legal capacity across Government agencies or the legal industry sector.
b. at least 5 years of experience in leading and managing teams, and prior relevant experience in managing legal KM processes and systems.
c. Law degree from:
i. NUS or SMU; or
ii. a Scheduled University in England, Australia, New Zealand or the USA and passed the DipSing or the Part A of the Singapore Bar Examinations and be a “qualified person” as defined in the Legal Profession Act 1966/the Legal Profession (Qualified Persons) Rules.
Eligible applicants are invited to submit, by
17 Sep 2025 , the Application Form (available at: ). Please contact the Legal Service Commission Secretariat at email: if you have any query.
#J-18808-Ljbffr

The role of Information Security Governance Specialist involves the verification and assurance of subsystems' onboarding to Compliance Platforms. This includes building/updating a checklist of compliance items to be assessed and performing the assessment to validate and verify that projects/systems have successfully onboarded to the Compliance Platforms.

This position requires providing advisory and guidance to application teams in their preparations for compliance verifications and audits. Conducting regular compliance verifications to ensure applications have necessary processes, standards, and controls to comply with policies is also a key responsibility.

• Develop protocols and documentation for maintaining compliance standards.
• Lead and manage the compliance onboarding with application teams to ensure they meet planned schedules.
• Work closely and engage with engineering departments to identify areas of improvement and solve problems.
• Develop and maintain the management reporting dashboard with data analytical tools such as Power BI.

The ideal candidate should possess a degree in Information Technology, Computer Engineering, or a related discipline. At least 5 years of technical and/or project management experience in IT Operations and Support and/or Governance and Compliance is required.

Able to effectively communicate complex technical concepts, facilitating collaboration between teams across departments. Strong analytical and problem-solving skills to address compliance challenges and security risks issues are essential.

Demonstrate proactive behavior in improving and streamlining processes, incorporating feedback from audits and assessments to enhance application sustainment practices. Ability to prepare an organization for audits, ensuring documentation, processes, and controls align with policy and standards requirements.