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This is a dynamic role within the Sport Fashion Retail Industry where you can contribute to the company's current expansion plan.

• Meet sales targets and support store performance.
• Provide exceptional customer service and handle inquiries or complaints effectively.
• Maintain visual merchandising standards according to brand guidelines.
• Assist with inventory management and stock control tasks.
• Support reporting tasks for Store Manager/Supervisor as required.

• A willingness to work retail hours, including weekends and public holidays.
• No prior experience necessary; comprehensive training will be provided.

Interested candidates should submit their updated resume/cv. Only shortlisted candidates will be notified.

Acquire comprehensive product knowledge to effectively promote our products.

Ensure accurate pricing, weighing, packing, and displaying of products.

Provide top-notch customer service and respond to customer inquiries.

Maintain a clean and organized workspace, adhering to safety procedures and standards of hygiene.

Monitor and maintain the freshness and quality of items.

Requirements:

No prior experience is required; we provide thorough training.

Willingness to work flexible shift hours, including weekends and public holidays.

Strong passion for customer service and feedback.

Service-oriented with excellent teamwork skills.

Positive attitude and strong communication skills.

***Only shortlisted candidates will be notified.***

Key Responsibilities:

• Customer Service: Provide excellent customer service by attending to customers' enquiries, resolving issues promptly, and promoting products.
• Transaction Handling: Handle customer transactions efficiently, including payment and packing of purchases.
• Outlet Maintenance: Maintain cleanliness and tidiness of the premises, ensuring a positive shopping experience for customers.
• Inventory Management: Monitor and replenish merchandise promptly on shelves, maintaining an efficient inventory system.

• Experience: Previous retail experience is highly desirable.
• Personal Qualities: Hardworking, meticulous, pleasant disposition, and customer-oriented.
• Integrity: Possess high integrity with a positive work attitude.
• Teamwork: Able to work independently and as part of a team.

As a customer-focused sales associate, you will be responsible for creating a memorable experience for our customers. If you are passionate about delivering exceptional customer service and working in a fast-paced retail environment, this may be the ideal role for you.

We offer a dynamic and supportive work environment that fosters growth and development. As a valued member of our team, you will have opportunities to enhance your skills and knowledge, and contribute to the success of our business.

Job Title: Retail Sales Associate

We are seeking a dynamic and results-driven Retail Sales Associate to join our team. The ideal candidate will possess excellent customer service skills, a strong work ethic, and the ability to work well in a fast-paced environment.

Responsibilities:

• Provide exceptional customer service by greeting customers, responding to their inquiries, and resolving any issues in a timely and professional manner.
• Develop and maintain product knowledge to effectively assist customers with their purchases and provide recommendations.
• Process sales transactions accurately and efficiently, including handling cash, credit card payments, and operating a point-of-sale system.
• Maintain a high level of product knowledge to effectively upsell and promote products to customers.
• Assist with visual merchandising and store displays to create an attractive and inviting shopping environment.
• Perform opening and closing duties, including counting tills, reconciling discrepancies, and securing the store.

Requirements:

• High school diploma or equivalent required.
• Excellent communication and interpersonal skills.
• Ability to work well in a team environment and adapt to changing priorities.
• Basic math skills and accuracy with handling cash and operating a point-of-sale system.

Benefits:

• A competitive salary and benefits package.
• Ongoing training and development opportunities.
• A fun and supportive work environment.

Please submit your application, including your resume and a cover letter, to apply for this exciting opportunity.

• Process sales transactions accurately and efficiently
• Greet and assist customers, providing product information and recommendations
• Maintain store cleanliness, organize product displays and store room

• Secondary education or equivalent
• Basic computer literacy and ability to operate point-of-sale systems
• Ability to work flexible hours, including weekends and public holidays

• Competitive salary package
• Ongoing training and development opportunities

• 5 days per week, 44 hours per week
• Shift work may be required

Job Overview:

The Retail Sales Assistant plays a crucial role in delivering exceptional customer service and ensuring the smooth operation of our retail area.

Key Responsibilities:

• Attentively assist walk-in customers and provide personalized product recommendations to meet their needs
• Maintain a clean and organized retail environment, adhering to high standards of presentation and display
• Collaborate with colleagues to manage stock replenishment and inventory tracking, ensuring accurate records and efficient operations
• Support daily store operations, including cashiering and packing, to maintain a seamless customer experience
• Contribute to achieving individual and store sales targets by consistently meeting or exceeding performance expectations

Requirements:

• Excellent communication and interpersonal skills, enabling effective interaction with customers and colleagues
• A willingness to learn and grow within a dynamic retail environment, embracing new challenges and opportunities
• A commitment to working flexible hours, including weekends and public holidays, to meet business demands

What We Offer:

• Ongoing training and development programs to enhance your skills and knowledge
• Career progression opportunities, empowering you to take on new challenges and responsibilities
• A competitive salary package, accompanied by performance-based incentives and rewards

Retail Sales Associates ensure our retail stores operate smoothly and provide exemplary customer service. Educated with expert product knowledge, they utilize proper selling techniques to assist customers throughout every step of the transaction process, always positively representing the New Balance brand.

MAJOR ACCOUNTABILITIES:

• To achieve personal key performance indicators and contribute to overall store performance.
• Deliver total customer satisfaction to every customer, following the end-to-end customer journey – from entering the store to leaving the store
• Play an integral part in the execution of inventory management.
• Assist store leadership with opening and closing the store and support day to day operational functions in store.
• Familiarity with cash register functions and adaptable to point of sales programs.
• Uphold and communicate visual merchandising and brand standards.
• Adhere to company's policies and procedures.

REQUIREMENTS FOR SUCCESS:

• Should be a people person
• Past retail experience is an advantage, but not necessary.
• Strong customer service and verbal communication skills.
• Demonstrated ability to flourish in a team environment.
• Willingness to work a flexible schedule that may include weekends and holidays.
• Capable of committing to at least 3 months.
• Required to work either 4 hours per day, 20 hours per week OR 5 hours per day, 25 hours per week.