5,615 Junior Representative jobs in Singapore

Serve as the first point of contact for customers, greeting walk-in customers and answering phone calls professionally and promptly.

Provide accurate product or service information to customers, handle customer inquiries and resolve basic issues or complaints with a positive attitude.

• Maintain up-to-date knowledge of all products and services.
• Operate the POS system to process transactions accurately.
• Create invoices and prepare transfer orders accurately and timely.
• Maintain a clean and organized front desk/reception area.
• Maintain basic housekeeping of the showroom.
• Perform light administrative duties such as data entry, document filing and updating internal spreadsheets.
• Maintain a positive and professional attitude to enhance the overall customer experience.

About the Job

We are looking for a highly motivated Sales Support Representative to join our team. In this role, you will be responsible for managing calendars, cold calling leads, and maintaining databases.

Key Responsibilities:

• Manage and update calendar appointments in a timely manner
• Cold call potential clients to introduce corporate and personal benefits, and schedule follow-up meetings
• Maintain accurate records of leads and follow up on scheduled appointments

Requirements:

• Minimum local diploma or Bachelor's degree in a related field
• Proficiency in English and Mandarin
• Excellent organizational skills with attention to detail
• Strong communication skills, both written and verbal
• Able to work independently with minimal supervision

Benefits:

• Flexible working hours with opportunities for professional growth
• Ongoing training and development to enhance your skills

Work Environment:

• Vibrant open office concept with a collaborative environment
• Pleasant work atmosphere with a beautiful view

Work Details:

• 2-3 working days per week (20-40 hours)
• Location: Office @ Alexandra Road (Nearest MRT: Labrador Park)

This position entails providing comprehensive support to the sales team from initial contact through post-sale interactions. To be successful in this role, the ideal candidate will possess exceptional communication skills, proficiency in English and Mandarin, and familiarity with basic spreadsheet and word processing software.

School Front Desk & Sales Support

We are seeking a highly motivated and experienced Sales Support professional to join our team. As a Sales Support representative, you will be responsible for providing exceptional customer service and sales support to our clients.

• Establish and identify new sales opportunities to achieve Individual Sales Budgets and course enrollments.
• Provide professional sales and product services to all customers' enquiries to convert to enrolment and sales.
• Assist in organizing events and roadshows to promote music products.
• Conduct trial lessons, open houses, and students' concerts/graduation events as planned.
• Ensure smooth operations of the music school.
• Assist with the requisition for stores' stock replenishment and maintain an adequate level of stock at all times.
• Perform any ad-hoc duties or projects assigned.

1. Candidates must possess at least 1-2 years' experience in a coordinator, receptionist, customer service/retail industry role.

This is a fantastic opportunity for someone looking to start or advance their career in sales and customer service. You will have the chance to work in a dynamic environment and develop your skills in a fast-paced setting.

We are a leading provider of music education and training services. We pride ourselves on delivering high-quality programs that cater to the needs of our students and clients.

About the role

The incumbent will provide customer service and order management support activities as well as logistics service support for key accounts and distributors in Asia Pacific.

To apply for this role, you should be an experienced professional who has an international perspective in communicating with different nationalities in Asia Pacific as well as the headquarters in Germany.

The role requires initiative to gather information and to a certain extent problem solving with coordination and support from the relevant parties in order to attend to the requests raised by our customers and partners.

What you'll be doing

• Respond to customer inquiries and requests via phone or email in a timely and professional manner

• Provide sales administrative services and support primarily in order & delivery process

• Detect and resolve potential problems arising in the sales order to delivery process and in customer service. This will require decision making, at times under pressure, requiring alliance to one or more parties.

• Prepare quotations, check on stock availability, and shipping schedule within established guidelines

• Prepare contract, monitor contract realization and track order progress

• Check credit within established limitations and confirm orders

• Support preparation of export documentations for submission to customers and/or bank

• Maintain accurate records and documentation of customer’s file and interactions to ensure latest commercial information on hand

• Follow up on customer payment status

• Be the first contact point for complaints and claims handling process

• Identify and escalate complex issues to the appropriate team members for resolution

• Alert appropriate staff on potential problems and coordinates with Sales Manager

• Collaborate with cross-functional teams to ensure seamless customer experiences

• Support order management process for trading business unit

What we're looking for

• Prior work experience in commodity or trading experience and order fulfilment experience

• Ability to handle import and export trade, inclusive letter of credit

• Ability to work under pressure

• Good administrative and organisational skills, including prioritisation and self-management.

• Good command of Microsoft Office applications especially in Excel and Outlook

• Good interpersonal skills and communicate effectively with all stakeholders, notably business partners, customers, German back office.

• Good working knowledge of ERP system

• Good written and spoken English. Knowledge of Asian languages is an advantage. We are seeking candidates proficient in Asian languages to effectively communicate with Asian languages-speaking clients.

• Initiative for problem solving

• Motivated team player with pleasant personality, positive working attitude and determination to learn, achieve and excel

• Cultural awareness and sensitivity is required at all times

• Diploma/Degree in Customer Service, Food Technology, Logistics or Supply Chain

• Min 5 years of working experience in customer service, preferably in food ingredients / manufacturing or freight logistics sector

What we offer

We are dedicated to providing our employees with a rewarding and fulfilling work experience. In addition to a competitive salary, we offer a range of benefits, including:

1. Comprehensive health and wellness programs

2. Opportunities for career development and advancement

3. Flexible work arrangements to support work-life balance

4. Collaborative and supportive team environment

Job Overview

At the heart of our Manufacturing operations, the Customer Service Team plays a vital role in ensuring seamless communication between our Customers and Internal Departments.

The team is dedicated to delivering support throughout the entire Customer journey.

Committed to maintaining strong relationships with our customers by providing timely responses and accurate information.

By closely collaborating with Productions, Operation and Quality Control teams, we help ensure that Customers expectations are being met.

Our focus on continuous improvement, responsiveness and customer satisfaction underpins our contributions to the Company’s success and long-term growth.

• Uploading Tax Invoices into Customer’s Portal
• Confirming orders for Shipment preparation
• Initiating Shipment bookings with appointed forwarders
• Liaising with Operation team on the date/time of cargoes collection
• Preparing Shipping Documents
• Alerting Operation team if/when shipments are delayed (especially if cargoes are needed to be stored back into Cold Room)
• Providing Customers with all Shipping Documents
• Contact point for shipping related complaints
• Consolidating needed information to relevant Dept for investigation work

• Two to three years related experience and/or training; or equivalent combination of education and experience
• Preferably working in a high volume manufacturing company with experience in customer-facing role.

• Preferably proficient in use of JDE System or other ERP systems.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine correspondence in customer interactions via mail or calls.
• Ability to deal with problems involving several concrete variables in standardized situations

As part of our team here, as well as receiving a competitive base salary, you will also participate in a generous performance related bonus scheme. In addition, you will also be covered under our corporate medical insurance plan and annual leaves.

At ESI, you will be part of a highly collaborative culture that promotes continuous improvement through cross-functional partnerships to achieve our mission. We do this through a strong and unified culture and transparent management which has empowered us to create high performing global teams that achieve superior solutions for our customers.

Overview

"We energize society" by supporting our customers to make the transition to a more sustainable world, based on innovative technologies and our ability to turn ideas into reality. With nearly 100,000 employees around the world, we shape the energy systems of today and tomorrow.

Your role is responsible for the professional management of a customer accounts portfolio. The Customer Service Representative extends and negotiates Worldwide Industrial Spares Contracts. You will be responsible for conducting proposal preparation, contract negotiation and contract administration.

• Provide customers with after-sales support
• Run customers' orders and enquiries and follow through to order fulfilment
• Handle customers' enquiries on spare parts
• Prepare quotations and follow-up with customers on order status
• Supervise orders and collaborate with Vendors, Supply Chain, Quality, Logistics and Technical Departments to ensure timely delivery of spare parts to customers
• Address customers' concerns and improve customer satisfaction
• Support other internal departments commercially/systemically with contract requirements to ensure business objectives are met
• Generate reports as and when required and perform any other tasks as delegated by the superiors

• Minimum Diploma or equivalent experience in Technical or Business related field
• Minimum 1 - 2 years working experience, preferably in similar position
• Good interpersonal and communication skills
• Ability to read and understand basic engineering drawings will be advantageous
• Diligent to details, well organized and customer service oriented with ability to perform well under pressure
• A great teammate who can multitask well to meet deadlines and requirements
• Ability to exercise good judgment at work and preserve confidentiality
• Proficient in Microsoft Office and SAP applications
• Sound knowledge of export and international trade is a plus

Our Gas Services division offers Low-emission power generation through service and decarbonization. Zero or low emission power generation and all gas turbines under one roof, steam turbines and generators. Decarbonization opportunities through service offerings, modernization, and digitalization of the fleet.

At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.

Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.

Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character – no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

• Become a part of our mission for sustainability: Clean energy for generations to come
• A distributed team of multifaceted colleagues who share passion for renewable energy
• Trust and empowerment to make your own ideas reality

Overview

Veriswap is a barter marketplace for sports cards. We're a team of high-performers on a mission to allow collectors to trade sports cards anytime, anywhere. We care deeply about customer satisfaction, so we need your help ensuring smooth functioning across various aspects of our marketplace. If you're passionate about helping collectors and want to see your work make a direct impact in tens of thousands of collectors' lives—we'd love to have you join our mission!

• Someone who embodies our core values: Competitive greatness; Unimpeachable character; Speed is king

You will be part of a global team of support specialists, reporting to the Customer Support Team Lead. This is a great opportunity if you care genuinely and passionately about customer support and about the role it plays in making a customer-centric team successful. There is great growth potential within the role, with opportunities to progress into a Level 2 support function, as well as a number of specialist roles within the company.

• Promptly respond to at minimum of 12 customer support emails per hour on Zendesk that mainly consist of: order statuses on a customer's shipment; questions on how to use Veriswap; and customer complaints
• Identify customer support bottlenecks and propose systematic solutions that can be formalized into SOPs
• Communicating shipment requests to our logistics team to ensure timely delivery of packages
• Reporting any bugs in our operational flow that our tech team can fix

• Top-of-market compensation
• Working with a world-class team: from engineering, to product, to operations

• Entry level

• Full-time

• Customer Service

• IT Services and IT Consulting

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

The Customer Success Representative plays a crucial role in ensuring that clients not only achieve their immediate goals and maximum value from the company’s products and services, fostering strong relationships, and enhancing customer outcomes.

• Receive and process quotes and order changes for assigned customers within turnaround parameters and reviewed by senior level Customer Success Representatives. Provide customers with pricing and delivery information based on company procedures and policies.
• Work with Sales, Product Management, and Production to track existing orders for customers to ensure on-time deliveries and resolve any late orders in advance of due dates. Communicate shortages and engage Laird global sites to resolve delays daily. Assist with expedites and coordinate deliveries with Laird Sites and Customers.
• Confer with internal and external customers to resolve customer problems with orders, deliveries, quotations, quality, and forecasts.
• Utilize the Customer Complaint database and follow through to closure.
• Perform at a novice to intermediate level in answering customers' questions about products, prices, and availability.
• Assist with creating and processing basic quotes and quote requests from customers, sales, Technical Support Engineers, and Field Application Engineers using existing pricing.
• Obtain customer forecasts, complete Excel templates, and coordinate with the Demand Analyst.
• Assist with compiling requested documentation including Supplier Surveys, RoHS, Conflict Minerals, HTS Codes, new customer setup, and order-related documents.
• Complete customer scorecards and address areas of improvement with sales and the manufacturing site.
• Manage B2B portals as required by the customer.
• Manage customer data as required in CRM.
• Adhere to quality and safety systems or maintain quality and safety standards.
• Perform other duties as assigned or necessary to meet changing business conditions.

• Bachelor degree or above, with major in business administration, supply chain, or a related field.
• Minimum 5 years of experience in customer service, sales support, logistics, etc.
• Knowledge of Windows applications with strong skills in Excel and PowerPoint.
• Strong aptitude to serve customer’s needs.
• Ability to handle multiple tasks simultaneously in an efficient, organized, and decisive manner.
• Strong interpersonal skills, including the ability to communicate on all levels within internal and external groups.
• Ability to work well with others and to work efficiently and accurately in a team-based environment.
• Excellent communication skills, both written and oral.
• Experience in ERP/MRP is a plus.
• Knowledge of Salesforce or similar CRM is a plus.

• Associate

• Full-time

• Customer Service

• Semiconductor Manufacturing and Chemical Manufacturing