Customer Service Officers (Many Vacancies)

Singapore, Singapore Oaktreeconsulting

Posted 16 days ago

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Job Description

Customer Service Officers (Many Vacancies)

Be among the first 25 applicants, 2 weeks ago

  • Proactively contact and engage customers to gather critical information through survey activities
  • Meet and achieve individual and company key performance indicators
  • Acquire thorough knowledge of products, services, culture, and processes
  • Provide quality customer service and prompt follow-up via phone and/or email
  • Listen to customers' needs, probe to clarify their intent, and offer alternative solutions
  • Resolve customer queries efficiently and escalate issues promptly
  • Submit regular reports to the Team Lead and suggest new ideas to improve performance
  • Perform other duties as assigned by the Team Lead and/or Branch Head
Requirements
  • Diploma / NITEC / GCE ‘O' Level or equivalent
  • Minimum C5 for English O level
  • Preferably 1-2 years of experience in a call centre or service industry
Skills and Knowledge
  • Pleasant disposition with good communication skills
  • Fluency in a second language
  • Computer literacy and good typing skills

Please submit your resume in MS Word format to , including:

  • Position applying for
  • Current remuneration
  • Expected remuneration
  • Notice period

John Goh Meng Chye
EA License No: 06C4642
EA Reg No: R1102621

We regret that only shortlisted candidates will be notified.

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Radiographers Wanted! Multiple Vacancies | Private Hospital | Central Location

Singapore, Singapore People Profilers

Posted today

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Job Description

Radiographers Wanted! Multiple Vacancies | Private Hospital | Central Location Job Description:


Perform high-quality MRI, Mammogram, X-ray, and CT scan procedures, ensuring patient safety and accuracy. Maintain imaging standards, conduct quality assurance checks, and support workflow efficiency. On-call duties may be required.


What Were Looking For:

Degree/Diploma in Radiography, AHPC registered

2+ years of experience in diagnostic imaging

Skilled in MRI, Mammogram, X-ray, CT scan (Ultrasound preferred)

Strong patient care, communication, and teamwork

We regret to inform that only shortlisted applicants will be contacted.

People Profilers Pte Ltd

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KYC Specialists (5 vacancies, Private Bank, 1 year Contract)

049246 Finlayson Green, Singapore $8000 Monthly GMP TECHNOLOGIES (S) PTE LTD

Posted 1 day ago

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Job Description

Duration: 12 Months Contract

Location: Raffles Place/ Changi Business Park


KYC Specialist plays a key role in enhancing the quality and robustness of existing client due diligence by conducting thorough reviews of KYC profiles.

This position ensures alignment with evolving regulatory expectations, internal policies, and industry best practices.


Description:

  • Perform review and uplift of existing KYC profiles to meet enhanced regulatory and internal policy requirements.
  • Review and corroborate Source of Wealth using appropriate documents, contextual analysis and market insights.
  • Identify and assess the risk of opaque legal structures
  • Review client’s transactions for the period under periodic review; ensure the transactional activities are aligned with client’s risk profile and flag out any suspicious transactions with regards to unknown 3rd parties.
  • Address Sanction true matches, as well as true matches for other AML/CFT risks identified during Name and Media Screening.
  • Identify and escalate newly identified risk indicators or unusual transaction patterns during course of reviews.
  • Maintain clear and comprehensive documentation of review rationale and decisions
  • Ensure timely and quality completion of assigned cases in line with defined timeline.
  • Support periodic reporting and status updates for internal governance.
  • Provide advice to Front employees on KYC/CDD- related matters.
  • Provide advice to the management and local risk committees on the AML/CFT risk of a client relationship.
  • Contribute to continuous improvement by identifying recurring gaps and suggesting enhancements to procedures.
  • Build strong relationships with key stakeholders such as Front Office and Compliance teams.
  • Work closely with overseas offices (particularly, Hong Kong, Dubai and Thailand) to provide input on KYC reviews.
  • Ensure that KYC/CDD issues are properly identified, assessed and documented.
  • Ensure that where KYC/CDD measures cannot be completed, mitigating measures are in place for and timely escalation to Compliance where suspicious activities /conduct is also noted.

Requirements:

  • Prior experience in conducting KYC review or client due diligence roles within private bank is preferred
  • Experience interpreting financial documents (e.g. financial statements, property deed).
  • Strong knowledge of the regulatory expectations (e.g. MAS 626 Notice & Guidelines) and enhanced due diligence practices, especially in SoW corroboration
  • A good degree and understanding of the private banking industry and or trust company.


Email: charnele.tan@gmprecruit.com

We regret that only shortlisted candidates will be notified.


GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | Charnele Tan | Registration No: R1105360

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