343 IT Specialists jobs in Braddell

Responsibilities

• Perform diagnostics, repair, and maintenance of robotic hardware and systems.
• Troubleshoot and resolve technical issues related to robot operation, functionality, and components.

• Support the Project Management team on-site with

• Electrical works such as wiring, installation, and testing.

• Cable management and system setup.
• Equipment mounting and general setup assistance.
• Maintain accurate records of repairs, installations, and technical support activities.
• Liaise with internal departments and external vendors as needed for technical resolutions.
• Provide occasional training or guidance to users or junior technicians.

Requirements

• Diploma or higher in Electrical Engineering, Mechatronics, IT, or related technical field.
• 1–3 years of relevant experience in technical support, repair, or field service roles.
• Hands-on experience in robotics repair is highly preferred.
• Willingness to travel locally for site support when needed.

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EA License No: 19C9950

EA Personnel: Pang Seng Leng Diana

EA Personnel Reg No: R

Job Responsibilities:

• Responsible for all technical support related aspects to customer / FSE: escalations, fleet performance, system installations improvement programs and upgrades.
• Acts as intermediary and field escalation focal point between customer and Division by providing technical support and documentation field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment.
• Provides Alpha Site support to Engineering specifically related to installation, operation, calibration, service and /or testing of a new hardware, process or software design in house or on an engineering tool
• Provides Beta Site Support; specifically related to installation, operation, calibration, service and/or testing of a new hardware, software or processes on a customer tool
• Initiates and provides review of ECO's to ensure data supports fix and follow up with communication to the field.
• Supports in the generation of documentation such as CENs and BKMs. Creates and reviews documentation covering technical improvements, system upgrades, and support plans. Presents at customer level. Ensures field implementation

Job Requirements:

• A relevant engineering education qualification (Mechanical / Electrical / Mechatronics or related field)
• Prior experience in Semi conductor Equipment (Front end or back end)
• Be the center to understand other regions' issues and able to effectively diagnose and resolve complex technical issues.
• Able to communicate clearly and effectively with customers and internal teams. At times, meetings may be at Europe/ US time zones
• Able to to work well in a team environment and adapt to changing priorities. Willing to travel onsite for troubleshooting / upgrades.

My Client play an important role in Singapore's public transport system by being the middleman between you, the commuter, and all the other parts that help to make it world-class.

• Salary : Attractive Remuneration + VB + AWS + Transport and Flexi Allowance
• Working Hours : Rotating Shift Hours (7am to 4.30pm / 2pm to 11pm)

The role is responsible for monitoring and troubleshooting ticketing kiosks, coordinating with the Maintenance Team and station staff, and compiling and verifying fault data. The role includes assisting in software deployments, generating reports, and creating Work Orders in the Maintenance Management System (MMS).

Job Responsibilities:

• Coordinate with Maintenance Team and the station staff to monitor performance of the ticketing kiosks using the Monitoring Control Console (MCC) workstation.
• Perform remote troubleshooting on the ticketing kiosks if required.

• Coordinate and work with maintenance team and station staff in:

• compiling fault data for ticketing kiosks and generating reports.

• combining and rearranging data from source documents where required.
• Verify data from maintenance team to ensure data accuracy and improve the ease of understanding.
• Assist in all systemwide software deployment activities to all ticketing kiosks including for Annual Fare Revision Exercise and other ad-hoc projects.
• Monitor performance of ticketing kiosks post software deployment for potential faults/issues.
• Generate backend reports of the ticketing kiosks for investigation purposes.
• Create Work Orders in the Maintenance Management System (MMS) to record details of fault troubleshooting.
• Support in all ticketing kiosks and MCC workstation related tasks (e.g. update station layout drawing).

Requirements:

• Nitec in Engineering or any other relevant field.
• Proficient in Microsoft Office (especially in Excel).
• Possesses high accuracy in processing information.

EA License No. – 23C2060 |EA Registration No. - R

About STYL Solutions

Ride on the wave of Industry 4.0 Join STYL Solutions in the forefront of using Fintech and IoT technologies for smart city/nation transformation. Headquartered in Singapore with R&D center in Vietnam, STYL Solutions designs, develops, and supplies hardware, software and integrated solutions for applications in payment, loyalty management, location tracking, self-service operation, telemetry.

Our market segment coverage extends from financial services, retail, mass transit, education to social services markets in Singapore and South Asia Pacific.

Our vision is to use Fintech and IoT to create smart and efficient cities that enhance Quality of Life through convenience and healthier living.

Job Description

We are seeking a proactive and customer-oriented L1 Technical Support Engineer to provide first-line support for our solutions, including terminals, devices, and related software platforms. This role will handle user inquiries, diagnose and resolve basic technical issues, and escalate complex cases to higher-level engineers or product teams. You will play a key role in ensuring smooth operations for our customers by delivering efficient technical assistance and professional service across multiple support channels.

Responsibilities:

1. First-Level Troubleshooting & Technical Assistance

• Act as the first point of contact for customers experiencing technical issues with hardware, software, or connectivity.
• Diagnose and resolve common problems through guided troubleshooting steps.
• Assist clients with system setup, configuration, and basic user guidance.
• Refer to internal knowledge base and documentation to provide accurate, consistent solutions.
• Escalate unresolved or critical issues to L2/L3 engineers or product specialists, ensuring clear case handover.

2. Incident Management & Documentation

• Log all customer interactions and technical issues in the support ticketing system.
• Categorize and prioritize incidents to ensure timely resolution within agreed SLAs.
• Track open cases, provide regular status updates to customers, and close tickets upon resolution.
• Prepare reports on recurring issues, escalation trends, and resolution performance to support process improvement.

3. Customer Support & Relationship Management

• Provide prompt, clear, and professional communication to customers across phone, email, and chat support channels.
• Conduct follow-ups with clients to confirm systems and devices are fully functional after troubleshooting.
• Maintain strong, professional relationships with customers by delivering reliable and empathetic support.
• Act as the voice of the customer by capturing feedback and sharing insights with internal teams to improve products and services.

Job Requirements

• Diploma/Degree in Information Technology, Computer Science, or related discipline.
• 1-3 years of experience in IT helpdesk or technical support related roles
• Good understanding of POS systems, payment-related solutions and JIRA Service Management Platform is an advantage.
• Strong problem-solving and analytical skills with the ability to multitask.
• Excellent communication and interpersonal skills, with a customer-first mindset.
• Familiarity with remote support tools, ticketing systems, and troubleshooting methodologies.
• Willingness to support field deployments or on-site maintenance when required.
• Language proficiency in Mandarin for liaising with mandarin-speaking stall owners and merchants will be a plus

Job Title: Aftersales &Technical Support Technician

Company: Durapower Technology Singapore Pte Ltd

Location: Singapore (Field-based, with regular reporting to office)

Reports To: Aftersales & Technical Support Manager

Company Background: Durapower Technology (Singapore) Pte Ltd is a leading global innovator of high-performance battery technology, specializing in the design, development, and manufacturing of advanced battery energy storage systems (BESS) for various applications, including electric vehicles, marine, industrial, and grid solutions. We are committed to driving sustainable energy solutions and are expanding our global footprint.

Job Summary: The Aftersales & Technical Support Technician at Durapower Technology Singapore Pte Ltd is a critical hands-on role responsible for providing direct technical support and service for installed Battery Energy Storage Systems (BESS) at customer sites. Working under the guidance and instruction of the Aftersales & Technical Support Engineer, this position involves troubleshooting, maintenance, repair, and commissioning assistance during the operational phase, ensuring high system reliability and customer satisfaction.

Key Responsibilities:

Field Service & Troubleshooting:

• Execute field assignments as directed by the Aftersales & Technical Support Engineer, which may include scheduled maintenance, corrective actions, or emergency service calls.
• Diagnose and troubleshoot electrical, electronic, and mechanical issues in BESS, including battery modules, Power Conversion Systems (PCS), Battery Management Systems (BMS), and cooling units.
• Utilize diagnostic tools (e.g., multimeters, clamp meters, oscilloscopes, specific software) to identify root causes of system failures.
• Perform necessary repairs, component replacements, and system adjustments on-site under the supervision or instruction of the Aftersales & Technical Support Engineer.

Preventive Maintenance:

• Conduct routine preventive maintenance (PM) checks, inspections, and performance verification tests on installed BESS units as per schedules provided by the Aftersales & Technical Support Engineer.
• Record and report any deviations or potential issues identified during PM activities.

Technical Assistance & Training:

• Provide basic operational and safety guidance to customers on-site as instructed by the Aftersales & Technical Support Engineer.
• Act as a key technical liaison between the customer and the Aftersales & Technical Support Engineer during field visits.

Documentation & Reporting:

• Maintain accurate and detailed service records, field reports, troubleshooting steps, and parts consumed for each job.
• Communicate findings and service progress promptly to the Aftersales & Technical Support Engineer for review and further action.
• Provide feedback from field observations to the Aftersales & Technical Support Engineer to contribute to product improvement and service strategy.

Safety & Compliance:

• Strictly adhere to all company safety policies, site-specific safety regulations, and industry standards (e.g., electrical safety, working at heights, LOTO procedures).
• Ensure all work is conducted in a safe and responsible manner, prioritizing personal and site safety.

Qualifications:

• Diploma OR Higher Nitec in Electrical Engineering, Electronics Engineering, Mechatronics, Power Systems, or a closely related technical field.

Experience:

• Minimum of 1-3 years of hands-on experience as a Field Service Technician, Aftersales Technician, or similar role in the battery energy storage, power electronics, industrial automation, or renewable energy sectors.
• Practical experience with lithium-ion battery systems, PCS, BMS, or TMS is highly advantageous.

Technical Skills:

• Strong foundational knowledge of electrical principles, AC/DC circuits, and power electronics.
• Ability to read and interpret electrical schematics, wiring diagrams, and technical manuals.
• Proficient in using electrical testing equipment (e.g., multimeter, clamp meter, insulation tester).
• Basic computer skills for data logging, diagnostics software, and report generation.

Soft Skills:

• Excellent problem-solving and diagnostic abilities.
• Strong communication skills, capable of relaying technical information clearly to engineers and customers.
• Disciplined and able to follow instructions meticulously from the Aftersales & Technical Support Engineer.
• Proactive, reliable, and customer-service oriented.
• Ability to work independently in the field and also collaborate effectively within a team structure.

Other Requirements:

• Willingness to travel extensively within Singapore and occasionally regionally as required.
• Possession of relevant electrical safety certifications (e.g., WSQ Operate Competently in a Work at Height Environment, Electrical Worker License) will be a plus.

INSIRO PTE LTD

Roles & Responsibilities

• Analyse network traffic patterns across identified routes.
• Collect specific measurements across identified routes for analysis.
• Conduct a network infrastructure analysis.
• Conduct threat assessment matrix on network.
• Configure Authentication, Authorisation and Accounting (AAA) services to support remote access protocols based on security requirements.
• Configure a network addressing system.
• Configure hosts and workstations to use IP addresses either manually or through automatic allocation of addresses.
• Configure network devices to provide secure failover and redundancy.
• Debug networking issues to maintain wireless connection.
• Escalate network performance issues to relevant personnel.
• Evaluate user requirements and recommend network protocol services.
• Identify the network components that are required to be installed.
• Install and configure access point to provide wireless access to network.
• Install and configure the components.
• Install firewall appliance for attack guards and intrusion detection.
• Monitor wireless network performance using diagnostic tools.
• Operate network monitoring tools to monitor network performance against thresholds and Quality of Service (QoS).
• Plan control methods for the network for user access management.
• Review network traffic problems with relevant parties for resolution.
• Test the overall network to verify that it meets the agreed requirements.

Job Requirements:

• Diploma or University Degree holder
• Cisco Certificate
• Knowledge in routing, switching, SD-WAN, and vendor technologies (Cisco, Fortinet, etc.)
• Knowledge of Server Architecture such as SANs, Citrix, AD;
• Knowledge in Microsoft server applications, Microsoft Azure Platform as a Service and Microsoft Azure Infrastructure as a Service
• Any relevant professional qualifications are considered an advantage

About the role

As a Network Engineer at VSTECS (SINGAPORE) PTE. LTD.', you will play a crucial role in designing, implementing, and maintaining secure and efficient network infrastructure. This full-time position is based in the Lavender Central Region and offers the opportunity to work on cutting-edge technology and contribute to the company's growth.

What you'll be doing

1. Design, configure, and optimize network systems, including routers, switches, firewalls, and wireless access points
2. Ensure network performance, reliability, and security by monitoring, troubleshooting, and resolving any issues that arise
3. Collaborate with cross-functional teams to implement network solutions that support the company's business objectives
4. Stay up-to-date with the latest networking technologies and trends, and recommend improvements to the network infrastructure
5. Provide technical support and training to end-users on network-related matters
6. Develop and maintain comprehensive documentation for the network infrastructure

What we're looking for

1. Minimum 3-5 years of experience in a network engineering or administration role
2. Strong knowledge of network protocols, routing, switching, and security concepts
3. Proficiency in configuring and troubleshooting network equipment from major vendors (e.g., Cisco, Juniper, Aruba)
4. Hands-on experience with network monitoring and management tools
5. Experience in implementing and supporting cloud-based network solutions
6. Excellent problem-solving and analytical skills
7. Strong communication and collaboration skills to work effectively with cross-functional teams
8. Relevant certifications (e.g., CCNA, JNCIA) are preferred

What we offer

At VSTECS (SINGAPORE) PTE. LTD.', we value our employees and strive to provide a supportive and rewarding work environment. Some of the benefits you can expect include:

1. Competitive salary and performance-based bonuses
2. Comprehensive health insurance coverage
3. Opportunities for professional development and career advancement
4. Flexible work arrangements to maintain a healthy work-life balance
5. A collaborative and innovative company culture

About us

VSTECS (SINGAPORE) PTE. LTD.' is a leading provider of IT solutions and services in the region. With a strong focus on innovation and customer satisfaction, we are committed to empowering our clients with the latest technology and expertise. Join our dynamic team and be a part of our continued success.

Apply now to become our next Network Engineer

Key Responsibilities:

• Design, deploy, and manage end-to-end security architectures, including network perimeter defenses, segmentation, intrusion prevention systems, and zero-trust access frameworks.
• Lead implementation and operationalization of Security Management Solutions, such as SIEM, NAC, Vulnerability Management Systems, and Network Access Controls.
• Manage and maintain secure configurations for routers, switches, firewalls, and network devices using Network Management Systems (NMS) and centralized policy enforcement.
• Perform real-time security monitoring, event correlation, and incident response, coordinating with the Security Operations Center (SOC) when required.
• Troubleshoot and resolve security-related issues in live network environments, including threat containment, malware isolation, and root cause analysis.
• Apply deep knowledge of security protocols and network-layer defense mechanisms, including IPSec, VPN, AAA, ACLs, and network segmentation techniques.
• Fulfill and track security service requests (e.g., access control changes, firewall rules, DNS security settings, IP whitelisting/blacklisting) through formal Change Management processes aligned with ITIL.
• Develop, update, and maintain security documentation, including network security diagrams, configuration baselines, risk registers, runbooks, and incident response plans.
• Manage patch management lifecycle for network infrastructure: assess vulnerabilities, prioritize, test, and deploy security patches and firmware updates in a controlled manner.
• Coordinate with vendors to address published security advisories, CVEs, and ensure timely mitigation across all impacted systems.
• Conduct security assessments, risk reviews, and internal audits to ensure compliance with ISO 27001, NIST, GDPR, or other regulatory frameworks.
• Work collaboratively with the IT, DevOps, and Cloud teams to implement secure networking practices across on-premises and cloud environments.
• Automate security tasks using scripting (Python, Bash, PowerShell) or configuration management tools (Ansible, Puppet, etc.) for scalable defense mechanisms.
• Perform other related tasks as assigned by the Institute or Security Leadership.

Required Qualifications and Experience:

• Bachelor's degree in Information Security, Computer Science, Information Technology, or related discipline.
• Minimum 5–8 years of relevant experience in network security engineering, security infrastructure management, or security operations roles.
• Strong technical knowledge in:
• Network Security Protocols: IPSec, SSL/TLS, 802.1X, DNSSEC
• Firewalls (e.g., Palo Alto, Fortinet, Cisco ASA), IDS/IPS, UTM
• Authentication/Authorization: RADIUS, TACACS+, MFA
• Routing and Switching Security: OSPF/BGP hardening, Layer 2 protections
• Experience managing enterprise-grade NMS/SIEM platforms (e.g., Splunk, QRadar, ArcSight, SolarWinds, Elastic SIEM).
• Strong background in vulnerability assessment, patch lifecycle management, and configuration hardening.

As a Network Engineer, you will provide on-site and off-site technical support, install, configure, maintain network services to clients.

JOB SCOPE:

1. Provide the Pre-Sales & Post-Sales technical support, Study the requirements, conduct the site survey, meeting with customer, design and propose cost-effective solutions.
2. Provide overall on-site & off-site technical support & service.

3. Install new hardware, systems, and software for networks

4. Install and configure Network devices such as IP address, VLAN, Redundancy, High Availability, routing and Firewall policies.

5. Supports administration of servers
6. Manages all system back-up and restore protocol
7. Perform troubleshooting analysis of networking equipment, servers, workstations and associated systems
8. Documents network problems and resolution for future reference
9. Monitors system performance and implements performance tuning
10. Manage user accounts, permissions, email, anti-virus, anti-spam
11. Implementation and Maintenance network and services at clients' site/premises
12. Design of network architecture
13. Troubleshoot and analyze problems and develop effective solutions
14. Perform installation and configure network equipment and servers and conduct Factory Acceptance Testing and User acceptance testing at site.
15. Manage and monitor network, server utilization and performance
16. Interface with cross-functional teams (Sales, Engineering, and Management) to resolve related issues.
17. Provide the Network Maintenance for Preventive and corrective maintenance.

Professional Qualifications/Educational Requirements:

• Should have Networking knowledge and Cisco certification CCNA and above preferred.
• Diploma or Degree in Computer Science, Information Technology or equivalent
• Expected to Minimum 3 to 5 Years' experience.

Other Requisites:

• Candidate with Network Experience and Windows Server, AD, DNS and Database.
• Strong analytical abilities.
• Excellent communication (verbal, written and presentation skills).
• Able to work independently in a fast-paced environment.
• Proven ability to interact with customers in a way that gains their confidence and respect.
• Should Have basic knowledge in Wireless technology.
• Having a knowledge and experience in Cyber Security as added advantage.