5,248 IT Specialist jobs in Singapore

Our team is seeking an experienced Technical Support Specialist to join our growing organization.

• Duty 1: Provide timely and effective technical support to customers via various channels, including phone, email, and remote access.
• Duty 2: Analyze complex technical issues, identify root causes, and implement solutions to minimize downtime.
• Duty 3: Collaborate with cross-functional teams to ensure seamless workflow processes and meet service level commitments.

• Bachelor's degree in Information Technology, Computer Science, Telecommunication, or a related field.
• Proficiency in bilingual communication, speaking and writing in English and Mandarin.
• Excellent written and verbal communication skills to explain technical concepts to non-technical stakeholders.
• Critical thinking and problem-solving skills with analytical mindsets.
• Minimum 2 years of experience in technical support or customer service in software or IT environments.
• Able to multitask and prioritize tasks effectively in fast-paced environments.
• Self-motivated and able to work independently as well as collaboratively with diverse teams.
• Experience with Windows and Linux operating systems.
• Additional experience in VoIP and CSP environments is highly valued.

As a Technical Support Specialist, you will have the opportunity to work with a dynamic team, develop your technical skills, and contribute to the growth and success of our organization. We offer a collaborative and inclusive work environment, with opportunities for professional development and career advancement.

We are seeking a skilled professional to support our service centre by providing on-site technical support and assistance to customers.

Candidates should be open to flexible working hours and able to deliver high-quality customer experiences from a technical perspective.

This role is ideal for someone with experience in customer service, mechanical and electrical knowledge, and the ability to adapt to a fast-changing environment.

• Provide customers with technical support, including servicing and repairing their products.
• Deliver exceptional customer experiences from a technical perspective.
• Stationed at the outlet to handle customers' technical issues and travelling to clients' sites as per scheduled rosters to provide technical support and assistance.
• Responsible for the proper diagnosis, troubleshooting, and repair of customer products and appliances.
• Provide real-time feedback to the Team Lead regarding technical support issues.
• Report any emerging product reliability and safety issues.
• Assist the Team Lead in investigating escalated repair instances.
• Other duties as required.

Able to adapt to shift work and rotate through different technical specialties and skill sets.

• A minimum 1-year experience as a Service Technician or similar Customer Service role.
• Basic Mechanical and/or Electrical knowledge required.
• Able to adapt to a fast-changing environment and open to shift work.
• Good command of English (spoken and written).
• Excellent communication and problem-solving skills.
• Flexibility to regularly rotate through different technical specialties and skill sets.
• Patience when handling tough cases.

We are seeking a highly skilled Technical Support Specialist to join our team. The ideal candidate will possess excellent technical knowledge and strong problem-solving skills.

• Provide technical assistance and support to the team with HMI graphics design and updates, implement P&ID logic using Programmable Logic Controllers, perform maintenance tasks at customer sites or premises, assist with cybersecurity vulnerability threat patching for project hardware and software, and offer support to the team in maintenance projects.

Key Responsibilities:

• Maintenance and repair of electrical and computer systems.
• Implementation of new technologies and systems.
• Assistance with troubleshooting and resolving technical issues.

Requirements:

• Minimum a Diploma in Electrical/Computer Engineering.

We offer a competitive compensation package including salary based on years of experience and internal salary structure, benefits including 1 month AWS, variable bonus ranging from 1 to 6 months depending on performance, and medical benefits of $500 per financial year.

Technical Support Specialist

• About the Role: This technical role is designed to provide direct support to team leaders and engineering staff on daily assignments and projects.
• 
  Prepare and organize tools and equipment for daily tasks, ensuring all necessary materials are available and in good working order.
• Perform routine maintenance and calibration on a wide range of tools and equipment to ensure optimal performance and longevity.
• Actively participate in daily housekeeping activities to maintain a clean, safe, and organized workshop and premises.

Requirements:

• Diploma/NITEC or equivalent in a related field.
• Proven experience in a technical or maintenance role.
• Strong mechanical and technical aptitude with the ability to use a variety of hand and power tools.

Essential Skills:

• Effective communication skills.
• Teamwork and collaboration.
• Problem-solving and analytical skills.

What We Offer:

• A competitive salary.
• Opportunities for professional growth and development.
• A dynamic and supportive work environment.

The Technical Support Specialist will provide high-quality technical support to end-users, ensuring their computer and software applications are functioning optimally.

• Responding to technical support calls from end-users regarding computers and software applications, network and server systems.
• Setting up and installing new computers, network devices, servers, and software.
• Managing Active Directory user accounts.
• Installing updates and patches.
• Installing and configuring operating systems, anti-virus software, and other applications such as Microsoft Office.
• Diagnosing and fixing network problems and hardware or software faults.
• Maintaining inventories of hardware and software.
• Managing backups of servers.

· Degree or Diploma in Electronic Engineering or Computer Science

· Knowledge of TCP/IP protocol

· Experience of support and provisioning of network devices and servers in a similar role

· High level of customer service skills

· Capable of producing high standards of work, to tight deadlines

· Highly organised and able to work on own initiative to complete the range of tasks required

· Able to work as part of a team

· Able to operate effectively in difficult and pressured situations

· Flexible and willing to work outside core business hours as required

Ÿ Working day and time: Monday to Friday, 9am to 6pm

Ÿ Annual leave: 14 days

Ÿ Medical leave

Ÿ Medical benefits: $400/year Dental benefits: $400/year

Ÿ Mobile and Transportation allowance

Tell employers what skills you have:

Customer Service Skills
Producing
Troubleshooting
Microsoft Office
Hardware
Active Directory
Administration
Information Technology
Protocol
SQL
Networking
Transportation
Operating Systems
Windows
Linux
Technical Support

Job Description

We are seeking a highly skilled Technical Support Specialist to join our team in Singapore. This key role is responsible for providing technical support to our valued customers, ensuring they have the best possible experience with our products and services.

Key Responsibilities:

• Provide on-site technical support to customers, including training and installation of new equipment.
• Troubleshoot technical issues and resolve problems in a timely manner.
• Communicate effectively with customers, merchants, and internal teams to ensure seamless service delivery.
• Maintain accurate records of customer interactions and issue resolutions.
• Participate in ongoing training and professional development to stay up-to-date with industry developments and technologies.

Requirements

To be successful in this role, you will need:

• Good interpersonal communication skills.
• A valid Class 2B motorcycle license and access to a motorbike.
• No prior experience is required, as comprehensive on-the-job training will be provided.

Benefits

The successful candidate will receive a competitive compensation package, comprising a basic salary, motorcycle allowances, medical benefits, hands-on training, and various additional perks.

Additional Information

This is an exciting opportunity to work in a dynamic environment, supporting our customers and contributing to the growth and success of our organization.

We are seeking a highly skilled Technical Support Specialist to provide comprehensive technical assistance to our commercial team.

• Key Responsibilities:
• Provide technical data analysis, competitor grade comparison, and troubleshooting for both pre-sales and after-sales activities.
• Perform failure analysis, benchmark testing, and destructive/non-destructive testing to identify physical defects in materials or products.
• Support production and logistics teams in production-related tasks and incoming/in process quality operations.
• Assist R&D Team with benchmark testing and development of new analytical methods based on customer requirements.
• Execute standard laboratory procedures, maintain proper documentation, and ensure accurate recording of experimental data.

About the Role:

This is an exciting opportunity for a detail-oriented individual to join our team as a Technical Support Specialist. As a key member of our commercial team, you will play a crucial role in providing technical support and ensuring the success of our business.

Job Title: Technical Support Specialist

We are seeking a highly skilled and experienced technical support specialist to join our team. The successful candidate will be responsible for providing expert technical assistance to clients, ensuring that they receive the highest level of service and support.

The ideal candidate will have a strong background in mechanical and automation systems, including troubleshooting, commissioning, and field service work. They will also possess excellent communication and problem-solving skills, with the ability to analyze complex issues and provide effective solutions.

As a technical support specialist, you will be working closely with internal project managers, sales associates, and customers to ensure that service schedules are met and contractual deadlines are adhered to. You will also be responsible for investigating warranty claims, collecting market and technical information from service engagements, and executing complex commissioning, standard maintenance, repairs, overhauls, and troubleshooting on engines, turbochargers, auxiliary systems, and related goods.

• Strong health and safety commitment.
• Technical competence in Product Center areas such as two- and four-stroke engines, turbochargers, propulsion systems, and on-site recovery.
• Minimum three years of experience in heavy equipment, maritime, or power plant industries.

This is an exciting opportunity to join a dynamic team and contribute to the success of our organization. As a technical support specialist, you will have the chance to work on challenging projects, develop your skills and expertise, and make a real difference in the lives of our clients.

We offer a competitive salary and benefits package, as well as opportunities for career growth and professional development. If you are a motivated and experienced technical professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

We are seeking a skilled Technical Support Specialist to join our team. The successful candidate will be responsible for delivering exceptional technical support and guidance to customers. This role will involve managing customer support initiatives, providing pre-sales and design-in assistance, and delivering robust after-sales technical support.

• Customer Support Management: Organize and lead customer support initiatives, focusing on swift design-in processes and optimal satisfaction.
• Pre-Sales & Design-In Assistance: Provide expert technical assistance during pre-sales phases and offer comprehensive support throughout the design-in process.
• After-Sales Support: Deliver robust after-sales technical support to resolve customer queries and issues efficiently.
• Customer Engineering Developments: Drive and support customer-specific engineering developments and solutions.
• Bench Testing & RMA Screening: Perform rigorous bench testing and initial RMA screening for issues within your support area.

• Market Analysis: Analyze the GPS market landscape and identify new project opportunities.
• Reporting: Prepare and deliver detailed customer support reports.
• Feedback & Bug Reporting: Provide valuable technical market feedback and detailed bug reports to engineering teams.
• Competition Analysis: Conduct periodic technical competition analysis and road tests to stay abreast of market trends.

• Education: Minimum Degree in Telecommunication, Electronics, Computer Engineering, or a closely related discipline.
• Experience: Minimum of 5 years of hands-on Field Application work specifically with GPS devices.
• Travel: Willingness and ability to travel frequently within the APAC region (estimated 30-50% travel required).