83 IT Problem Analyst jobs in Singapore

We are a Single Family Office looking for an analytical and motivated Technical Analyst to join our team of Investment Analysts. The candidate must demonstrate their passion and ability to offer out-of-the-box solutions and contribute to the success of our overall investment strategies.

The ideal candidate should possess strong analytical skills and a keen interest in investments, with a proactive attitude.

Roles and Responsibilities

• Develop, monitor, and execute buy/sell/hold signals for each security in the portfolio.
• In their application, candidates must state their expectations regarding what the company can do for them and outline their professional goals for the next 3 years.

Orchestrade is a global leader in providing sophisticated, complete cross-asset front-to-back trading and risk management platforms. Our innovative solutions are trusted by a diverse range of financial institutions, including investment banks, hedge funds, asset managers, private banks, as well as energy and utility companies. We pride ourselves on being a truly reliable technology partner that not only comprehends but also effectively addresses the intricate needs of our clients, ranging from rapidly growing businesses to the largest global enterprises. Our commitment to cutting-edge technology and unparalleled client service sets us apart in the financial software industry.

Position Summary:

As a Technical Analyst, you will play a crucial role in the successful implementation and configuration of our sophisticated financial software solutions. You will be the bridge between our technical products and our clients' operational environments, ensuring seamless integration and optimal performance. This role requires a strong understanding of both financial systems and technical infrastructure.

Key Responsibilities:

• System Installation & Configuration: Lead and execute the technical installation and configuration of our risk management and portfolio management systems. This includes both on-premises deployments within client data centers and cloud-based installations on various platforms.
• Environmental Interaction: Configure and troubleshoot system interactions with client environments, including databases, networks, operating systems, and other third-party applications. This involves managing password management, authentication protocols, and interprocess connections to ensure secure and efficient data flow.
• Technical Support & Troubleshooting: Provide expert technical support during the implementation phase and post-go-live, diagnosing and resolving complex technical issues related to system performance, data integrity, and connectivity.
• Technical Documentation: Create and maintain comprehensive technical documentation, including installation guides, configuration manuals, and troubleshooting procedures.
• Client Collaboration: Work closely with clients' IT teams to understand their infrastructure, identify potential challenges, and ensure the smooth deployment of our solutions.
• Internal Collaboration: Collaborate with product development, project management, and sales teams to provide technical insights and ensure client requirements are met.
• Technical Training: Conduct technical training sessions for clients' IT staff on system administration and configuration.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field.
• Proven experience as a Technical Analyst, Implementation Consultant, or similar role in the financial services technology sector.
• Strong understanding of financial market concepts, especially in risk management and portfolio management.
• Demonstrable expertise in database technologies, including:
• Microsoft SQL Server on Microsoft operating systems.
• PostgreSQL on both Linux and Microsoft operating systems.
• AWS Aurora PostgreSQL and AWS RDS SQL Server.
• Solid understanding of network configurations, operating systems (Windows, Linux), and system architecture.
• Experience with cloud platforms, including Microsoft Azure and Google Cloud Platform.
• Familiarity with message queuing services such as AWS Amazon MQ for RabbitMQ.
• Proficiency in scripting languages, particularly Python, for automation and in-house configuration.
• Excellent problem-solving, analytical, and troubleshooting skills.
• Strong communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical stakeholders.
• Ability to work independently and as part of a global team.
• Fluency in English is required; proficiency in Cantonese or Mandarin is a plus.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance

• Industries

  Software Development

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Deep-Tech Analyst (Science/Engineering Background Compulsory)

Senior Analyst/Associate, Prime Brokerage Operations (Static Data)

Business Analyst, Advanced Operations Solutions (Systems)

Speculative Applications - Electric Square

Analyst/Senior Analyst, Electronic Trading, Institutional Business

Business Analyst, Advanced Operations Solutions (Systems)

Business Intelligence Analyst - Regional Cross Border

Junior Data Analyst - Business Intelligence, Regional Operations

Business Analyst, Digital & Emerging Tech, Technology Consulting

Data & Business Analyst – Regional Strategy, Operations & Logistics

Business Intelligence Analyst (Operations) - SG Business Intelligence

Data Analyst - Business Intelligence, Regional SPX

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We are a Single Family Office looking for an analytical and motivated Technical Analyst to join our team of Investment Analysts. The candidate must demonstrate their passion and ability to offer out-of-the-box solutions and contribute to the success of our overall investment strategies.

The ideal candidate should possess strong analytical skills and a keen interest in investments, with a proactive attitude.

Roles and Responsibilities

• Develop, monitor, and execute buy/sell/hold signals for each security in the portfolio.
• In their application, candidates must state their expectations regarding what the company can do for them and outline their professional goals for the next 3 years.

We are a Single Family Office looking for an analytical and motivated Technical Analyst to add to our team of Investment Analysts. The candidate must demostrate their passion and ability to offer out of the box solution and contribute to the sucess of our overall investment strategies.

The ideal candidate should process strong analytical skill and a keen interest in investments with a proactive attitude.

Roles and Responsibilies

To develop, monitor and execute Buy / Sell and Hold signals for each security in the portfolio

In their application, the applicant must give their expectation on what they would like the Company to do for them and state their goal for their professional career advancement in 3 years time.

Orchestrade is a global leader in providing sophisticated, complete cross-asset front-to-back trading and risk management platforms. Our innovative solutions are trusted by a diverse range of financial institutions, including investment banks, hedge funds, asset managers, private banks, as well as energy and utility companies. We pride ourselves on being a truly reliable technology partner that not only comprehends but also effectively addresses the intricate needs of our clients, ranging from rapidly growing businesses to the largest global enterprises. Our commitment to cutting-edge technology and unparalleled client service sets us apart in the financial software industry.
Position Summary:
As a Technical Analyst, you will play a crucial role in the successful implementation and configuration of our sophisticated financial software solutions. You will be the bridge between our technical products and our clients' operational environments, ensuring seamless integration and optimal performance. This role requires a strong understanding of both financial systems and technical infrastructure.
Key Responsibilities:
System Installation & Configuration:
Lead and execute the technical installation and configuration of our risk management and portfolio management systems. This includes both on-premises deployments within client data centers and cloud-based installations on various platforms.
Environmental Interaction:
Configure and troubleshoot system interactions with client environments, including databases, networks, operating systems, and other third-party applications. This involves managing password management, authentication protocols, and interprocess connections to ensure secure and efficient data flow.
Technical Support & Troubleshooting:
Provide expert technical support during the implementation phase and post-go-live, diagnosing and resolving complex technical issues related to system performance, data integrity, and connectivity.
Technical Documentation:
Create and maintain comprehensive technical documentation, including installation guides, configuration manuals, and troubleshooting procedures.
Client Collaboration:
Work closely with clients' IT teams to understand their infrastructure, identify potential challenges, and ensure the smooth deployment of our solutions.
Internal Collaboration:
Collaborate with product development, project management, and sales teams to provide technical insights and ensure client requirements are met.
Technical Training:
Conduct technical training sessions for clients' IT staff on system administration and configuration.
Qualifications:
Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical field.
Proven experience as a Technical Analyst, Implementation Consultant, or similar role in the financial services technology sector.
Strong understanding of financial market concepts, especially in risk management and portfolio management.
Demonstrable expertise in database technologies, including:
Microsoft SQL Server on Microsoft operating systems.
PostgreSQL on both Linux and Microsoft operating systems.
AWS Aurora PostgreSQL and AWS RDS SQL Server.
Solid understanding of network configurations, operating systems (Windows, Linux), and system architecture.
Experience with cloud platforms, including Microsoft Azure and Google Cloud Platform.
Familiarity with message queuing services such as AWS Amazon MQ for RabbitMQ.
Proficiency in scripting languages, particularly Python, for automation and in-house configuration.
Excellent problem-solving, analytical, and troubleshooting skills.
Strong communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical stakeholders.
Ability to work independently and as part of a global team.
Fluency in English is required; proficiency in Cantonese or Mandarin is a plus.
Seniority level
Seniority level Entry level
Employment type
Employment type Full-time
Job function
Job function Quality Assurance
Industries Software Development
Referrals increase your chances of interviewing at Orchestrade by 2x
Sign in to set job alerts for “Technical Analyst” roles.
Deep-Tech Analyst (Science/Engineering Background Compulsory)
Senior Analyst/Associate, Prime Brokerage Operations (Static Data)
Business Analyst, Advanced Operations Solutions (Systems)
Speculative Applications - Electric Square
Analyst/Senior Analyst, Electronic Trading, Institutional Business
Business Analyst, Advanced Operations Solutions (Systems)
Business Intelligence Analyst - Regional Cross Border
Junior Data Analyst - Business Intelligence, Regional Operations
Business Analyst, Digital & Emerging Tech, Technology Consulting
Data & Business Analyst – Regional Strategy, Operations & Logistics
Business Intelligence Analyst (Operations) - SG Business Intelligence
Data Analyst - Business Intelligence, Regional SPX
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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We are a Single Family Office looking for an analytical and motivated Technical Analyst to add to our team of Investment Analysts. The candidate must demostrate their passion and ability to offer out of the box solution and contribute to the sucess of our overall investment strategies.

The ideal candidate should process strong analytical skill and a keen interest in investments with a proactive attitude.

Roles and Responsibilies

To develop, monitor and execute Buy / Sell and Hold signals for each security in the portfolio

In their application, the applicant must give their expectation on what they would like the Company to do for them and state their goal for their professional career advancement in 3 years time.

Responsibilities:

• Analyze and document existing manual processes and propose EyeShare-based automation solutions in multinational or multilingual enterprise environments.
• Identify high-impact IT automation opportunities within ITSM (incident, change, request), SOC, NOC, cloud, and infrastructure operations.
• Conduct detailed gap analysis and create workflow design blueprints (BPMN, flowcharts, sequence diagrams).
• Translate requirements into Ayehu EyeShare workflows including actions, triggers, conditions, and integrations.
• Collaborate with EyeShare developers/engineers to test, deploy, and optimize workflows across multiple environments (Dev, UAT, Prod).
• Define and validate integration requirements with third-party systems (ServiceNow, BMC Remedy, Splunk, QRadar, Zabbix, SolarWinds, Active Directory, Azure/AWS, etc.).
• Coordinate REST/SOAP API integrations, JSON/XML payload transformations, and secure credential handling.
• Validate error handling, logging, exception workflows, and response time metrics.
• Own the end-to-end UAT lifecycle, regression testing, and stakeholder sign-offs.
• Ensure all automations meet enterprise security, compliance, and audit requirements.
• Maintain traceability matrices, functional test plans, and change records for all deployments.
• Provide training, handover documentation, and ongoing workflow support.

Requirements:

• Bachelor's degree in Information Technology, Computer Science, Business, or related field with 3 to 6 years of work experience.
• At least 3 years of experience as a Technical Analyst in Ayehu Eyeshare digital transformation project, must have hands-on experience with Ayehu EyeShare (workflow configuration, troubleshooting, reporting).
• Familiarity with security operations (SOC/NOC) or enterprise service management tools. Must be very familiar with security automation and SOAR environments in multinational or multilingual enterprise environments.
• Fluent in French and English (written and spoken) is preferred in order to engage French and English speaking stakeholders from overseas to capture and translate business and operational requirements into technical specifications. preferably be able to conduct meetings and read & write minutes, reports, presentation, documentation in both languages.
• Basic scripting or API integration knowledge (REST APIs, PowerShell, Python, JSON).
• Familiarity with ITIL and ITSM frameworks, especially incident, problem, and change management.
• Excellent process mapping, workflow design, and requirements documentation skills.
• Experience working in Agile, Scrum, or hybrid environments.
• Strong interpersonal, communication, and stakeholder management skills.
• Basic DevOps understanding (Git, Jenkins, CI/CD pipelines).
• Agile/Scrum project participation and tooling (Jira, Confluence).

Location: Singapore or Hong Kong (working from home with regular domestic and international travel required)

Salary: Competitive package based on experience.

Matcher Technologies Ltd is a UK-based company that develops, implements, and supports IT-based quality management systems for fertility centres, donor banks, and animal breeding centres internationally.

Our main product, IMT Matcher, is a quality management system specifically created for the fertility sector, to help prevent errors through misidentification of patients, donors, their gametes, and embryos. Equally importantly, IMT Matcher also helps customers provide traceability, ensure regulatory compliance, and helps analyse their operations to increase control and optimise outcomes.

The IMT Matcher system comprises software and networked IT hardware, used primarily within the embryology and andrology laboratories. They are also used throughout other parts of the fertility centre including cryo stores, operating rooms, and product storage areas. Matcher delivers major benefits to all users, including the biologists, laboratory directors, quality managers, doctors, nurses, and administration staff.

This role is based in the Asia Pacific region, working closely with the technical support team located at head office in Chester, UK. We are seeking a confident, professional individual with great attention to detail, who can demonstrate a strong understanding and recent experience of installing networked software systems for customers. The installation of Matcher can either be done at client-sites (across the region) where you would be expected to physically install the hardware yourself or carried out remotely, where you would talk the client through the installation having sent them the hardware in advance. The successful candidate will join our technical support team of two dedicated, full-time analysts. They sit within a wider team of 23, spread across finance, marketing, development, operations, and product experts. The candidate will report directly to the Service Delivery Manager based in the UK.

Main responsibilities

• Provide 1st, 2nd, and 3rd line technical support to customers, specifically maintaining SQL databases, WiFi analysis, installation of MSI as well as hardware and software troubleshooting.
• Project manage the implementations and upgrades of the Matcher product.
• Continually develop the Matcher product making it more efficient to implement.
• Maintain the asset tracking records to log where Matcher has been installed at customer sites worldwide.
• Assist the Stock Manager in maintaining consumable and hardware requirements at customer sites.
• Accurately assign and record customer support time daily using the ticketing system, Zendesk.
• On-going maintenance of internal systems to include Pipedrive, Wiki, Zendesk, and Stock 50.
• Global travel – to customer sites to implement Matcher and to build relationships with our distributors.

Experience:

• Recent 4+ years in IT support.
• Experience in SQL, Microsoft Windows 7-10, printers, networking, and servers.
• Experience in supporting IT systems remotely.
• Proven ability to manage projects, multi-task and use initiative to solve customer problems.
• Proven experience demonstrating IMT’s core values: responsiveness, quality of outputs, collaboration, and integrity.
• Fluency in English and local languages.
• Windows servers
• Firewalls
• Competence in a foreign language would be an advantage.

We are a small but dynamic organisation with a wide network of partner organisations. Development within the business will be available and strongly encouraged. In time, this role includes opportunities to lead the development, sourcing, and testing of new elements of the system. An eagerness to progress and a positive attitude are both essential prerequisites for any candidate joining our team.

To apply:

• Please send a CV and covering letter explaining why you believe you would be suitable for the role to

Matcher Technologies Ltd
1b Canalside Business Park
Tattenhall
Chester
CH3 9BD
United Kingdom

Responsibilities:

• Analyze and document existing manual processes and propose EyeShare-based automation solutions in multinational or multilingual enterprise environments.
• Identify high-impact IT automation opportunities within ITSM (incident, change, request), SOC, NOC, cloud, and infrastructure operations.
• Conduct detailed gap analysis and create workflow design blueprints (BPMN, flowcharts, sequence diagrams).
• Translate requirements into Ayehu EyeShare workflows including actions, triggers, conditions, and integrations.
• Collaborate with EyeShare developers/engineers to test, deploy, and optimize workflows across multiple environments (Dev, UAT, Prod).
• Define and validate integration requirements with third-party systems (ServiceNow, BMC Remedy, Splunk, QRadar, Zabbix, SolarWinds, Active Directory, Azure/AWS, etc.).
• Coordinate REST/SOAP API integrations, JSON/XML payload transformations, and secure credential handling.
• Validate error handling, logging, exception workflows, and response time metrics.
• Own the end-to-end UAT lifecycle, regression testing, and stakeholder sign-offs.
• Ensure all automations meet enterprise security, compliance, and audit requirements.
• Maintain traceability matrices, functional test plans, and change records for all deployments.
• Provide training, handover documentation, and ongoing workflow support.

Requirements:

• Bachelor's degree in Information Technology, Computer Science, Business, or related field with 3 to 6 years of work experience.
• At least 3 years of experience as a Technical Analyst in Ayehu Eyeshare digital transformation project, must have hands-on experience with Ayehu EyeShare (workflow configuration, troubleshooting, reporting).
• Familiarity with security operations (SOC/NOC) or enterprise service management tools. Must be very familiar with security automation and SOAR environments in multinational or multilingual enterprise environments.
• Fluent in French and English (written and spoken) is preferred in order to engage French and English speaking stakeholders from overseas to capture and translate business and operational requirements into technical specifications. preferably be able to conduct meetings and read & write minutes, reports, presentation, documentation in both languages.
• Basic scripting or API integration knowledge (REST APIs, PowerShell, Python, JSON).
• Familiarity with ITIL and ITSM frameworks, especially incident, problem, and change management.
• Excellent process mapping, workflow design, and requirements documentation skills.
• Experience working in Agile, Scrum, or hybrid environments.
• Strong interpersonal, communication, and stakeholder management skills.
• Basic DevOps understanding (Git, Jenkins, CI/CD pipelines).
• Agile/Scrum project participation and tooling (Jira, Confluence).