67 IT Problem Analyst jobs in Singapore

Technical Analyst | Level 2 and above | (with systems & firewall experience)

Working Hours: 9:00 AM – 6:00 PM, Monday to Friday (5-days workweek)

Location: Roaming based on request. (Singapore)

Salary: $2,800 - $4,000 per month

Probation Period: 6 months (can be shortened based on performance)

Core Responsibilities

• Provide Tier 2 support via service desk for hardware, software, and networking issues
• Install, configure, and manage servers (Windows Server, Active Directory, DNS, etc.)
• Maintain and monitor firewall configurations (e.g., Fortinet, Cisco ASA, Palo Alto)
• Support backup and disaster recovery systems
• Implement system patches, upgrades, and security policies
• Manage user permissions, access controls, and MFA systems
• Document incidents, changes, and infrastructure procedures
• Assist in infrastructure projects (on-premises or cloud migrations, etc.)

Required Skills

1. Windows Server administration (AD, DHCP, DNS, Group Policy)
2. Experience with firewalls (configuration, troubleshooting, policies)
3. Knowledge of networking protocols (TCP/IP, VPNs, VLANs)
4. Virtualization platforms (VMware, Hyper-V)
5. Backup and recovery tools (Veeam, Acronis, etc.)
6. Endpoint protection and patching tools
7. ITIL practices and ticketing systems (ServiceNow, Jira, etc.)
8. Strong troubleshooting skills for both hardware and software issues.
9. Basic knowledge of Windows and macOS environments, as well as common business applications.
10. Good communication skills, especially able to support Chinese-speaking clients or users.
11. Ability to work independently and as part of a team.
12. Require to travel to different client sites to deliver technical support and services. (Depends on tickets)

Certifications (Nice to Have)

1. CompTIA Network+ / Security+
2. Microsoft Certified: Azure Fundamentals or similar
3. Cisco CCNA (especially for firewall/networking-heavy roles)
4. Fortinet NSE certifications
5. ITIL Foundation

EA Personnel Name: Jack

EA Personnel No: R

EA License No: 16C8004

Company Overview

Mindlance, founded in 1999, is a leading diversity-owned staffing and workforce solutions firm headquartered in the U.S., with over $400 million (and growing) in annual revenue. The company offers comprehensive services across staffing and IT.

These include IT Solutions such as Data Engineering, Cloud Engineering, AI/ML, and Intelligent Process Automation, as well as Workforce Solutions, including RPO, Direct Sourcing, Upskilling (Quintrix), and more.

Mindlance Build Pte Ltd is the newly incorporated Singapore subsidiary which will focus on Information Technology Consultancy and Software/Application Development.

Key Responsibilities

• Collaborate with stakeholders to gather and understand business requirements, translating them into technical solutions.
• Design, configure, and manage Ab Initio Metadata Hub for critical business applications.
• Develop and optimize Unix Shell Scripts to support code checkout, system health checks, and housekeeping.
• Configure Metadata Hub, including UI settings, permissions, workflows, custom import rules, custom extractors, and extension sets.
• Create Metadata Hub import feeds, hierarchies, classifications, advanced reports, and mappings to support client projects.
• Manage user groups and permissions in Authorization Gateway, ensuring compliance with security policies.
• Perform dependency analysis, data lineage checks, and EME (Enterprise Meta>Environment) operations.
• Conduct architectural reviews, code reviews, and QA activities in line with Mindlance's technical standards.
• Provide ongoing support for data products, including issue resolution and bug fixes.
• Mentor and guide junior developers, fostering technical growth and knowledge sharing within the team.

Qualifying Criteria

• Bachelor's Degree in Engineering, Computer Science, or related field.
• Minimum 5 years of relevant experience as a technical analyst or consultant.
• Strong expertise in Ab Initio, Metadata Hub, Shell Scripting, and Authorization Gateway.
• Hands-on experience with data lineage, dependency analysis, and metadata management.
• Exposure to cloud-based architectures and technologies (GCP, AWS, or similar).
• Excellent analytical, problem-solving, and communication skills with the ability to make informed decisions in complex technical environments.
• Demonstrated ability to mentor and collaborate with development teams.

We are looking for a skilled and detail-oriented Technical Analyst to join our team. The ideal candidate will be responsible for analyzing technical systems, troubleshooting issues, and providing data-driven insights to enhance operational efficiency and system performance.

Key Responsibilities:

• Analyze, design, and implement technical solutions to meet business requirements.
• Perform system testing, troubleshooting, and issue resolution.
• Collaborate with cross-functional teams including developers, engineers, and business users.
• Prepare and maintain system documentation, workflows, and technical reports.
• Evaluate system performance and recommend improvements.
• Support project implementation and post-deployment analysis.

Requirements:

• Diploma or Degree in Information Technology, Computer Science, Engineering, or a related field.
• At least 3 years of experience as a Technical Analyst or in a similar IT support role.
• Strong analytical, problem-solving, and technical skills.
• Excellent communication and teamwork abilities.

We Offer:

• Competitive salary and career development opportunities.
• Exposure to cutting-edge technologies and innovative projects.
• Supportive and collaborative work environment.

We are looking for a skilled and detail-oriented Technical Analyst to join our team. The ideal candidate will be responsible for analyzing technical systems, troubleshooting issues, and providing data-driven insights to enhance operational efficiency and system performance.

Key Responsibilities:

• Analyze, design, and implement technical solutions to meet business requirements.
• Perform system testing, troubleshooting, and issue resolution.
• Collaborate with cross-functional teams including developers, engineers, and business users.
• Prepare and maintain system documentation, workflows, and technical reports.
• Evaluate system performance and recommend improvements.
• Support project implementation and post-deployment analysis.

Requirements:

• Diploma or Degree in Information Technology, Computer Science, Engineering, or a related field.
• At least 3 years of experience as a Technical Analyst or in a similar IT support role.
• Strong analytical, problem-solving, and technical skills.
• Excellent communication and teamwork abilities.

We Offer:

• Competitive salary and career development opportunities.
• Exposure to cutting-edge technologies and innovative projects.
• Supportive and collaborative work environment.

Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.
Job Responsibilities
Prepare and maintain complex data models to solve budgeting, planning, performance management and reporting challenges.
Maintain OLAP multi-dimensional cubes and support dimension management, metadata design and maintenance and ETL development.
Undertaking data collection, preprocessing and analysis of large amounts of information to discover trends and patterns and presenting information using data visualization techniques.
Collaborate with stakeholders on day-to-day activities during forecast and budget periods.
Continuously enhance process automation and improvement.
Job Requirements
Education & Certification
Degree in Computer Science, Engineering, Finance, Hospitality Management, or other Analytical fields.
Experience
1-2 years working experience with database knowledge preferred but not mandatory for analytical field, or relevant studies.
Key Interests in Financial modeling, OLAP modeling, process automation and keen to learn OLAP Tools like IBM Cognos TM1/ Planning Analytics is highly desirable.
Exposure to SQL, Python, VBA, R, data mining & modeling skills is highly preferred.
Experience with business intelligence tools (e.g. PowerBI, Tableau, Cognos) or similar analytics tools is preferred.
Prior Experience in IBM Cognos TM1/ Planning Analytics is highly desired.
Experience with financial analysis, trend analysis, Capex process, accounting, budgeting with background in Hospitality and/or Gaming would be a plus.
Other Prerequisites
Excellent communication and interpersonal skills.
Ability to work under tight deadlines.
Basic understanding of SDLC.
Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.
#J-18808-Ljbffr

We are looking for a skilled and detail-oriented
Technical Analyst
to join our team. The ideal candidate will be responsible for analyzing technical systems, troubleshooting issues, and providing data-driven insights to enhance operational efficiency and system performance.
Key Responsibilities:
Analyze, design, and implement technical solutions to meet business requirements.
Perform system testing, troubleshooting, and issue resolution.
Collaborate with cross-functional teams including developers, engineers, and business users.
Prepare and maintain system documentation, workflows, and technical reports.
Evaluate system performance and recommend improvements.
Support project implementation and post-deployment analysis.
Requirements:
Diploma or Degree in Information Technology, Computer Science, Engineering, or a related field.
At least 3 years of experience as a Technical Analyst or in a similar IT support role.
Strong analytical, problem-solving, and technical skills.
Excellent communication and teamwork abilities.
We Offer:
Competitive salary and career development opportunities.
Exposure to cutting-edge technologies and innovative projects.
Supportive and collaborative work environment.
#J-18808-Ljbffr

We are looking for a skilled and detail-oriented Technical Analyst to join our team. The ideal candidate will be responsible for analyzing technical systems, troubleshooting issues, and providing data-driven insights to enhance operational efficiency and system performance.

Key Responsibilities:

• Analyze, design, and implement technical solutions to meet business requirements.
• Perform system testing, troubleshooting, and issue resolution.
• Collaborate with cross-functional teams including developers, engineers, and business users.
• Prepare and maintain system documentation, workflows, and technical reports.
• Evaluate system performance and recommend improvements.
• Support project implementation and post-deployment analysis.

Requirements:

• Diploma or Degree in Information Technology, Computer Science, Engineering, or a related field.
• At least 3 years of experience as a Technical Analyst or in a similar IT support role.
• Strong analytical, problem-solving, and technical skills.
• Excellent communication and teamwork abilities.

We Offer:

• Competitive salary and career development opportunities.
• Exposure to cutting-edge technologies and innovative projects.
• Supportive and collaborative work environment.

Overview
Make an impact with NTT DATA
• Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
• The Senior Technical Analyst is an advanced subject matter expert, responsible for providing advanced technical analysis and technical expertise in the field of technology. This role works closely with IT teams, stakeholders, and end-users to understand complex technology requirements, troubleshoot technical issues, evaluate system performance, and recommend complex solutions or improvements.
Responsibilities
Provides third-level technical support on complex IT systems.
Documents IT support processes, procedures, and troubleshooting steps, ensuring accurate and up-to-date knowledge base resources for the team and end-users.
Assists in triaging and categorizing IT support tickets, prioritizing and escalating issues to appropriate team members or senior analysts based on severity and complexity.
Collaborates effectively with cross-functional teams, including end-users, IT colleagues, and vendors, to troubleshoot and resolve technical issues, ensuring timely communication and resolution.
Stays updated with the latest technologies, industry trends, and best practices in IT support and troubleshooting, proactively seeking opportunities for professional development and expanding technical knowledge.
Provides architectural input on systems and platform selections.
Assesses and evaluates existing technology systems, infrastructure, and processes to identify areas for improvement.
Analyses system performance, identify bottlenecks, and recommend enhancements or upgrades to optimize technology performance and efficiency.
Collaborates with stakeholders to gather and analyze technology requirements and translate business needs into technical specifications and recommends appropriate solutions or technologies to meet those requirements.
Assists in the integration and deployment of new technology solutions, including hardware, software, and network components.
Collaborates with IT teams to ensure seamless integration, compatibility, and adherence to established standards and protocols.
Performs any other related task as required.
Qualifications
Advanced proficiency in maintaining automation systems and / or applications.
Advanced analytical and problem-solving skills to identify, diagnose, and resolve complex technical issues.
Applies advanced logical thinking and troubleshooting methodologies to isolate problems and implement effective solutions.
Advanced knowledge and understanding of relevant technologies, systems, and tools.
Ability to stay updated with emerging technologies, industry trends, and best practices to provide expert advice and recommendations.
Excellent communication skills to effectively interact with technical and non-technical stakeholders.
Ability to translate complex technical concepts into clear and understandable language.
Collaborates and work effectively with cross-functional teams to address technical challenges and achieve project goals.
Project management skills to contribute to technology projects, including planning, coordination, and tracking of tasks and deliverables.
Demonstrate a commitment to continuous learning and professional development in the ever-evolving field of technology.
Advanced technical skills, such as programming languages, database management, system architecture, and IT infrastructure knowledge.
Academic qualifications and certifications
Bachelor's degree or equivalent in Information Technology, Computer Science, or a related field.
Relevant certifications such as CompTIA A+, Microsoft, and Cisco are advantageous.
Experience
Advanced experience in progressively responsible technical roles, demonstrating advanced technical expertise and leadership capabilities.
Advanced experience working with complex systems end to end.
Advanced experience documenting IT processes and procedures.
Workplace type:
Hybrid
About NTT DATA
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Important notice
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters—whether in writing or by phone—in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.
#J-18808-Ljbffr

Overview
Temenos Technical Analyst role at Virtusa. Location: Virtusa Kallang, Central Singapore.
Responsibilities
Deep understanding of the Private banking modules
Implementation experience of the SWIFT messaging, interfacing patterns, STP processes
Excellent personal organisation and ability to prioritise and carry out multiple tasks. Able to influence and drive projects to meet key milestones and overcome challenges
Able to translate functional requirements to efficient and fit-for-purpose technical solutions
T24 R23 and higher
TAFJ R23 and higher
Multi-Company set-up and multi-app server set-up
Hands on with Design Studio, Source code repository, Job schedulers, SQL developer
Experience with T24 development on Cloud environments
Integration framework, Outbox Event Streaming and Interaction framework (IRIS), MQ, JBOSS
T24 COB and Services framework
Qualifications
Deep understanding of Private banking modules and T24/T24 COB/Services frameworks
Experience with SWIFT messaging, interfacing patterns, and Straight-Through Processing (STP)
Strong ability to translate functional requirements into technical solutions
Hands-on experience with Design Studio, source code repositories, job schedulers, and SQL development
Experience with T24 development on Cloud environments
Familiarity with Integration framework, Outbox Event Streaming and Interaction framework (IRIS), MQ, and JBOSS
Multi-Company setups and multi-app server configurations
TAFJ R23 or higher is preferred
Employment details
Employment type: Full-time
Seniority level: Associate
Job function: Information Technology
Industries: IT Services and IT Consulting
#J-18808-Ljbffr