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Assistant Director (Strategy, Policies and Standards)
Join to apply for the
Assistant Director (Strategy, Policies and Standards)
role at
Accountant-General's Department (Singapore)
What The Role Is
The Accountant-General's Department (AGD) plays an important role in making Singapore a better place through Finance. At AGD, we aim to be a future‐ready leader in transforming Public Sector finance by putting finance at the heart of our decision‐making. We do this through building a strong foundation in providing robust financial systems and processes that serve key stakeholders including our pensioners, vendors and the public sector. Our team of finance professionals work at AGD and are deployed to the public agencies to deliver a wide range of financial and internal audit services to the Public Service. Together we play a critical role in helping the Government achieve its fiscal and economic objectives through sound stewardship and governance.
What You Will Be Working On
You will be part of the Transformation Team under the Assurance directorate to drive internal audit (IA) transformation. You will be instrumental in developing strategies that profile and uplift Public Sector IA, strengthen governance, and drive transformation.
Responsibilities
Strategic Planning: Formulate strategies and implement initiatives to uplift the IA function into 'One Public Sector IA'. This includes maintaining strategic oversight over all IA transformation initiatives, reviewing performance, and identifying opportunities/gaps. You will also cultivate local and international partners for best practice learning and development.
IA Governance and Harmonisation: Review and identify opportunities to improve the current Governance/Risk Management/Control ecosystem. Work with key stakeholders to harmonise audit processes and guidelines, formulate initiatives to coordinate standard setting for IA across WOG, and develop suitable governance indicators for monitoring and reporting.
Functional Competencies
Tertiary education in Accountancy, Finance, or related discipline with at least 4 years of relevant experience.
Ability to engage and work with internal stakeholders, as well as local and international partners/practitioners.
Keen interest in, or existing understanding of internal audit and governance will be advantageous.
CA Singapore certification is preferred.
Generic Competencies
Strong ability to obtain and synthesise information from various sources to put forth clear proposals and recommendations for management decision‐making.
Good presentation and communication skills (verbal and written) to express proposals and recommendations clearly and concisely to all levels of management.
Good critical thinking, problem‐solving, and analytical skills.
Ability to adapt to uncertain and changing requirements.
Good time management skills to multi‐task and deliver work assignments.
Meticulous and a good team player who can work well independently.
All new hires are appointed on a two‐year contract in the first instance and will be assessed and considered for permanent tenure over time, based on performance.
Seniority level
Associate
Employment type
Contract
Job function
Finance and Accounting/Auditing
Industries: Accounting
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Healthcare Industry

Working Location: Novena (Walking distance from MRT)

Working hours: 08.30am – 6.00pm (Monday to Thursday), 08.30am – 5.30pm (Friday)

Job Summary & Purpose:

The Assistant Director will report to the Director, Advancement Office and work closely with other colleagues in Healthcare Fund, as well as other institutions' charity funds (when required). Within this role, he/she will lead on creating healthcare Group's gift policies to be used with both internal and external stakeholders, and in setting up best practices for healthcare Group's fundraising operations at both healthcare and institutions' charity funds.

Within the Advancement Office, he/she will be a key contributor in developing General Giving programmes both at HQ and in collaboration with institutions' charity funds (including staff giving, needy patients' and/or grateful patients initiatives).

He/she will also serve as liaison for the Advancement Office's engagements with other HQ corporate departments (e.g. Planning, Finance, Human Resource, Corporate Communications). With the aim of developing a flourishing fundraising community of practice, he/she is expected to contribute to capacity building within healthcare.

He/she will manage a team responsible for healthcare Group's gift processing (inc. gift tracking and reporting) and stewardship activities, as well as administration and event support, ensuring a timely and satisfactory reporting to donors and stakeholders.

Job Duties & Responsibilities:

• Collaborate with the Donor Engagement team to develop and implement new General Giving programmes for Healthcare Group, including cluster-wide staff giving and grateful patients' programmes

• Develop fund-raising principles and policies for effective collection, distribution and management of funds raised.

• Develop and implement systems and processes to ensure accurate record-keeping and reporting of fundraising activities.

• Manage a small team of fundraising professionals responsible for supporting a comprehensive fundraising program that includes major giving, corporate partnerships, general giving and events.

• Capacity Building, through on-the- job training as well as mentoring of fundraising colleagues at both HQ and charity funds.

Key Requirements:

• At least 8 years of experience in fundraising operations with proven and tangible track record
• Excellent project management capabilities and driving projects to completion
• Have at least 3 years' experience in managing a team of 2-3 persons with diverse experience
• Demonstrated ability to work well with internal and external stakeholders and management
• Healthcare or research fund raising experience will be an advantage
• At least a degree in any discipline, such as arts, business, marketing, or communications

• Proficiency in MS Office is essential

• A self-starter with the ability to work in a fast-paced, dynamic environment, and to manage multiple priorities simultaneously. Impeccable professional integrity

• Manage diverse stakeholders effectively

• Strong communication and organizational skills
• People-oriented and able to engage with a diverse group of people
• Well-groomed and well-mannered

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOL job application platform - GO.

Contact number:

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at You acknowledge that you have read, understood, and agree with the Privacy Policy

PERSOLKELLY Singapore Pte Ltd
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• EA License No. 01C4394
• Reg. R Ng Shao Ze)

Team Lead, Business Risk Management Policies & Procedures (Vice President)
Join to apply for the
Team Lead, Business Risk Management Policies & Procedures (Vice President)
role at
Bank of Singapore, Asia's Global Private Bank
Team Lead, Business Risk Management Policies & Procedures (Vice President)
1 week ago Be among the first 25 applicants
Join to apply for the
Team Lead, Business Risk Management Policies & Procedures (Vice President)
role at
Bank of Singapore, Asia's Global Private Bank
Get AI-powered advice on this job and more exclusive features.
Bank of Singapore opens doors to new opportunities.
At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork and fairness. Most importantly, we invest in our people through our programmes that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group's global network of subsidiaries and offices. If you have passion, drive and the will to succeed, rise to the challenge today!
Business Risk Management Policies & Procedures Team ("BRM P&P Team") is responsible for the management of various key BOS Global Policies (relating to Sales, Suitability, Pricing, Best Execution, Product Due Diligence, Communications, Cross Border Marketing Guidelines and ESG/Sustainability) critical to the BOS franchise. BRM P&P Team is also the Regulatory Compliance Partner supporting business units within COO, Front Office, ISG, CIO and FFWA on regulatory change related matters. We work closely with cross-functional stakeholders across the Bank to implement changes to the Bank's policies and procedures, driven by efficiency improvement, risk mitigation, regulatory requirements, and business initiatives.
We are seeking an enthusiastic Team lead to join our BRM P&P Team to lead the implementation, monitoring, and delivery of continuous enhancements to various key BOS Global Policies, which ensure the Bank remains in compliance with regulatory requirements and industry best practices. This role will lead our global Cross Border Centre of Excellence ("CB COE") that is responsible implementing and maintaining the Bank's global Cross Border Framework. This high-impact role will lead a team of risk management professionals who are responsible to deliver robust change initiatives with global impact, including the opportunity to lead engagements with senior stakeholders across the bank.
Main Responsibilities
Lead the implementation, monitoring, and continuous improvement of policies, processes, and tools owned by the BRM P&P Team, with specific focus on overseeing our Cross Border Centre of Excellence.
Lead senior management and stakeholder engagement, including managing governance forums and reporting related to Cross Border Framework.
Manage the roll-out of new or revised Cross Border marketing guidelines, including conducting operationalisation assessments, and overseeing change implementation and related signoffs across a diverse group of stakeholders.
Lead advisory support to front office teams in relation to Cross Border marketing.
Lead development, implementation and management of tools, processes, and controls for areas under your coverage that support ongoing compliance with Cross Border marketing guidelines.
Participate in audits, regulatory inspections, compliance testing, management deep dives, and reviews of past regulatory and audit findings related to BRM P&P policies, with specific focus on Cross Border Framework.
Requirements
Minimum 12 years of experience in the private banking industry, preferably with a focus on policy development and implementation, regulatory compliance, risk and controls, or risk management. Relevant consulting experience in these domains will be beneficial.
Proven track record in project management, change management, or regulatory change implementation will be preferred.
Prior experience managing senior stakeholders and leading teams will be advantageous.
Self-driven and organised, with the ability to operate independently in a fast-paced, complex, and evolving environment.
Solid analytical and problem-solving skills, with a strong focus on execution and delivery.
Excellent communication, influencing, and presentation skills.
Adaptable and resilient, thriving in diverse and dynamic cultural environments.
Bachelor's degree holder
Seniority level
Seniority level Executive
Employment type
Employment type Full-time
Job function
Job function Project Management and Information Technology
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Job Descriptions

Claims Management

• Manage commercial claims, including but not limited to WICA, Property, Engineering to ensure accurate and prompt claims processing within the stipulated turnaround time
• Manage key claims handling enquiry; coverage determination, quantum analysis and legal liability assessment, where appropriate within authority limits, in accordance to written procedure/ targets, and providing a consistently strong standard of customer service.
• Aggressive control and negotiate the resolution of claims to achieve cost-effective claims outcomes within authorized amounts or specific file authority to produce appropriate outcomes.
• Interpret the insurance contract and apply to the exposures presented with each assigned claim.
• Ensure effective and strong vendor management and controls.
• Effective and aggressive litigation management and controls on high value complex claims in consultation with head of department.
• Strive for continuous improvement on claim file handling with feedback on support through the review processes.
• Contribute to maintenance of best practices procedures for intermediate to high value complex claims, consistent with global best practice.
• Ensure accurate and timely updating of case reserves in accordance to writtenprocedure.
• Conduct on time file review and ensure accuracy and adequacy of claims reserves in system.
• Demonstrate a strong standard of competence in handling simple to intermediate claims.
• Contribute to projects and planning surrounding departmental initiatives to meet strategy objectives.

Processes/ Strategies

• Continuous assessment and review of policies and processes in claims handling to control fraud and claims leakages, and enhance our efficiency and competitive advantage
• Propose claims containment measures and strategies to control overall claim cost
• Review existing work processes to streamline and improve operational efficiency and productivity
• Manage the entire claims handling process, working independently, and through special projects
• Contribute to projects and planning surrounding departmental initiatives to meet strategy objectives.
• Study claims history and highlight to Superior on any abnormalities.

Requirements

• Diploma/Bachelor’s degree or equivalent
• Certification In General Insurance (CGI)
• At least 3 to 10 years in claims experience in general insurance
• Resourceful, self-driven and able to perform effectively in a dynamic level and fast paced environment
• Strong people manager, demonstrate initiative, communication, ability to manage a team
• Possess analytical capability in handling claims
• Good problem solver and able to bring issues to resolution proactively

HOW TO APPLY:

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We regret only shortlisted candidates will be notified.

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EA License No: 19C9950

EA Personnel: Hong Sze Wai (Sharon)

EA Personnel Reg No: R

About the Role

We are seeking an experienced and motivated IT Field Engineer to support our system, provide onsite troubleshooting, and ensure smooth operations of hardware, network, and system environments. This role requires flexibility, strong technical expertise, and the ability to work independently.

Key Responsibilities

• Communicate with management to determine needs and explain complex issues
• Conduct research and studies on company's website and software.
• Manage IT activities and implement engineering designs.
• Diagnose warehouse machinery problems.
• Oversee repairs and technical improvements, Install new systems and technology.
• Ensure proper maintenance of equipment and Supervise technicians
• Provide IT support for hardware, software, and network issues.
• Install, configure, and maintain desktops, laptops, servers, printers, and other IT related equipment.
• Perform preventive maintenance, upgrades, and patch management.
• Troubleshoot network connectivity and security issues (LAN/WAN/Wi-Fi).
• Document support activities, incident reports, and resolutions.
• Provide user training and support on basic IT tools and applications.
• Implemented access controls to prevent unauthorized access.
• Troubleshooting system errors and SYNC issues
• Validate data to ensure it meets required formats and standards.
• Transform raw data into usable formats.
• Ensure processing methods are documented and reproducible.
• Provide backend support for software upgradation.

Requirements

• Previous experience as an IT engineer or similar role.
• Well-versed in technical aspects of projects, including machinery and equipment.
• Understanding of safety guidelines.
• Attention to detail.
• An analytical mind and strong problem-solving ability
• Degree in Engineering, Computer Science, or similar field
• Based on the requirements, you may need to support during weekends.
• 5.5 Working days.

The successful candidate will join the SIA Information Technology Division and be a part of a dynamic and fast paced team that will be instrumental in transforming via technology, our operations in Finance, Procurement, Aircraft Engineering and /or Supply Chain to achieve its strategic vision while optimizing the results across the business processes.

Key Responsibilities

• Play a key role in the data architecture, data cleansing and data migration track of our SAP S/4HANA implementation project:
• Develop data analysis and reporting architecture framework for S/4HANA eco-system and ensure it is aligned to our enterprise level data lake and analytics architecture & security guidelines
• Assess platforms and tools that are required for the implementation of data analysis & reporting solutions and be able to advise the project team on the merits & demerits of different solution approaches and make solution recommendations
• Review technical design of our to-be S/4HANA and SAP cloud solution analytics architecture and associated documentations
• Drive our S/4HANA analytics implementation and work with both internal and external teams for the execution to completion
• Collaborate closely with both internal & external partners to achieve alignment between people working on the implementation
• Assist the project team in data cleansing and data migration activities
• Assess new reporting/analytics technologies and recommend adoption where it will improve overall usage of data as enabler for business purposes
• Any relevant ad-hoc duties
• This is an individual contributor role

Requirements

• Degree in Information Technology or related fields
• At least 5 - 7 years of experience in designing and implementing Data Warehouse and SAP Analytics cloud solutions, including integration with data from SAP Cloud solutions such as SuccessFactors, Ariba, Concur, etc, along with integration to non-SAP systems
• Have experience in customizing standard business contents in BW to suit the reporting requirements of customized process in S/4HANA
• Have experience in migrating data and contents from older versions of ECC BW to BWoH or BW4HANA
• Experience in implementing data quality and master data governance tools
• Should have worked for at least 1 full cycle embedded analytics and enterprise analytics implementation projects with end-to-end experience in requirements gathering, functional analysis, high level design, built, testing and deployment (implementation in BW/4HANA would be an added advantage)
• Good understanding of ETL processes and techniques such as SDI and Data services for extraction of data from S/4HANA and non-SAP databases
• Have knowledge of working with native HANA modelling and BW modelling techniques and tools
• Knowledge of SAP Analytics Cloud (SAC) BI tool, its pre-built visualization contents, integration and connectivity capabilities
• Knowledge of SAP Datawarehouse cloud (DWC), BW Bridge, AWS S3, AWS Redshift and Tableau reporting tool
• Have knowledge / experience in delivering projects under the Agile framework
• Work independently as well as collaboratively as part of a highly skilled team
• Good problem-solving and communication skills

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.

The successful candidate will join the SIA Group's IT Infrastructure team. In this role, you will play a pivotal part in driving the transformation of End-User Computing (EUC) through the integration of AI-driven solutions and automation, ensuring a secure, efficient, and future-ready IT infrastructure.

Key Responsibilities:

EUC Project Management and Delivery

• Collaborate with internal teams and external vendors to manage and deliver EUC projects on time and within budget.
• Integrate AI and automation tools to streamline workflows, improve efficiency, and reduce manual tasks.

Administration of Microsoft Technologies

• Administer, maintain, and support Microsoft technologies like Entra, Intune, and O365, optimizing them for performance and security.
• Develop and implement automated workflows for tasks such as user provisioning, patch management, software distribution, and compliance monitoring.

Device Management and Automation

• Manage and administer end-user devices (laptops, smartphones, tablets), ensuring they are secure, compliant, and up-to-date.
• Use automation tools to streamline updates, security patches, and compliance checks, reducing manual effort and improving efficiency.

Technical Troubleshooting and AI-Driven Solutions

• Troubleshoot technical issues related to end-user computing, leveraging AI-powered diagnostic tools to minimize downtime and enhance user experience.
• Use predictive analytics and machine learning models to proactively identify and address potential issues.

Technical Documentation and Knowledge Sharing

• Create and maintain detailed technical documentation, including user guides and training materials, using AI-based knowledge management systems.
• Ensure accuracy and consistency across all documentation with AI-powered tools.

Collaboration and IT Service Delivery

• Work closely with IT team members and other departments to ensure seamless delivery of IT services.
• Foster effective communication and teamwork to achieve shared goals.

Emerging Technologies and Innovation

• Stay updated on emerging technologies, particularly in AI and automation, and evaluate their potential for enhancing IT operations.
• Drive the adoption of AI and machine learning technologies to deliver innovative IT solutions.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• At least 3 years of hands-on experience in an EUC Engineer or similar IT Infrastructure role.
• Strong troubleshooting skills for resolving complex technical issues.
• Familiarity with IT infrastructure technologies such as Networking, Virtual Desktop Infrastructure (VDI), AWS Cloud, and Information Security.
• Advanced proficiency in Microsoft technologies, including Entra, O365, and Intune.
• Industry-recognized certifications such as MCSE, CCNA/CCNP, AWS, ITIL is prefered.
• Certifications in AI, machine learning, or automation frameworks (e.g., Microsoft AI Engineer, AWS Machine Learning, UiPath) are preferred.
• Excellent oral and written communication skills, with the ability to explain technical concepts to non-technical stakeholders.
• Strong interpersonal skills.
• Passion for delivering exceptional customer service, with a focus on enhancing user experience through AI-driven and automated solutions.
• Proactive in staying updated on emerging technologies, particularly in AI, automation, and EUC, with a commitment to applying these advancements to drive organizational success.

We thank all candidates for your interest in Singapore Airlines, and regret that only shortlisted candidates will be notified.

Role Description

This is a full-time remote role for an Information Technology Specialist. The Information Technology Specialist will be responsible for the day-to-day management of network systems and servers, ensuring network security and troubleshooting any IT issues that arise. The role also includes providing customer service to assist employees with IT-related queries and managing overall IT infrastructure and operations.

Qualifications

• Network Administration and Network Security skills
• Information Technology and Troubleshooting skills
• Customer Service skills
• Excellent problem-solving and analytical skills
• Strong communication and interpersonal skills
• Ability to work independently and remotely
• Experience with various operating systems and platforms
• Bachelor's degree in Information Technology, Computer Science, or related field

Role Description

This is an internship role for an Information Technology Specialist. The specialist will be responsible for assisting in network administration, troubleshooting technical issues, ensuring network security, and providing excellent customer service. This is an on-site role located in Rotterdam.

Qualifications

• Network Administration and Information Technology skills
• Troubleshooting and Network Security skills
• Customer Service skills
• Excellent problem-solving abilities
• Detail-oriented and able to work independently
• Preferably pursuing a degree in Information Technology or a related field
• Strong communication skills