3,426 IT Operations Manager jobs in Singapore

Job Responsibilities:

• Manage all daily tasks and matters within the Operations Department
• Collaborate with Technical Department, Operations Administration Department and Sales & Marketing Department in project executions including carrying out site surveys, preparing designs and documentations (method statements, safe work procedures, risk assessments, fall prevention plans and lifting plans) for submission, arrange manpower and logistics to deliver construction equipment to site, install, commission, maintain, inspect, shift, troubleshoot, dismantle and return construction equipment to workshop
• Implement systems and liaise closely with customers to monitor site progress as well as workshop planning and productivity
• Conduct frequent site inspections to ensure work done in accordance with contractual scope of work, customer requirements and manufacturer specifications as well as take prompt corrective actions
• Ensure supervisors/technicians submit service reports with pictures, work done forms, inspection checklists and maintenance checklists to customers and Operations Administration Department
• Liaise with PEs and AEs to carry out designs, inspections and testings as well as submit drawings, calculations, COS and LM certificates to customers promptly
• Conduct user trainings and safety briefings as well as organise safety campaigns
• Perform incident investigation and root cause analysis as well as prepare incident reports with pictures
• Manage the training, productivity and well-being of the teams within the Operations Department
• Ensure our construction equipment and accessories on-site and in the workshop are fully accounted for at all times and implement necessary measures to prevent loss and damage
• Perform asset and inventory reconciliation and generate monthly reports and forecasts for Management.
• Use Enterprise Resource Planning system to complete daily tasks and assist in the implementation and improvements of the system
• Ensure procedures, products and services rendered comply to Company policies, government regulations and ISO standards
• Maintain historical records for annual accounting and ISO audits
• Undertake additional tasks and responsibilities when required or as instructed

Job Requirements:

• Class 3 driving license
• Team player with strong interpersonal, communication and written skills, leadership qualities and ability to manage multiple projects under tight timelines
• Must be able to read and understand architectural and structural drawings as well as possess own vehicle
• Knowledge in electrical/electronic/mechanical concepts and AutoCAD will be an advantage
• Must be able to speak Chinese in order to communicate with Chinese speaking clients

Remarks:

• Working Days : 5.5 days work week
• Working Time : 8.00am to 5.30pm (Mon-Fri), 8.00am to 12.30pm (Sat)

As a polyclinic's Operations Manager, you will be a key member of our Polyclinic Management team. You will drive operational excellence and service quality.

You will also collaborate with multi-disciplinary healthcare team and corporate with departments in corporate office in the planning and implementation of business initiatives and delivery of quality services and care.

Key Responsibilities :

• Lead and optimize daily polyclinic operations, ensuring efficient resource allocation and service delivery
• Spearhead continuous improvement initiatives for clinic operations systems, processes, and operational capabilities
• Drive service quality enhancement projects and implement best practices
• Manage and develop operations staff, fostering a culture of learning and growth
• Partner with corporate office departments to implement strategic business initiatives

Requirements :

• Degree in any discipline
• At least 6 - 8 years of proven working experiences in operations management, quality management, and corporate management
• 2 to 4 years in a supervisory capacity
• Possess strong leadership, supervisory, organizational and change management capabilities
• Ability to work effectively in a complex environment, collaborate and communicate across a diverse range of people and job functions
• Excellent problem-solving and analytical skills
• Proven track record of improving operational workflows leading to higher efficiency/productivity
• Strong people mangement and team development abilities

· Oversee daily operations and ensure smooth workflow while driving efficiency across departments.

· Lead and improve QA & QC processes, including the implementation of SOPs, audits, inspections, and compliance reviews.

· Manage vendor and supplier relationships to ensure product quality, service standards, and cost-effectiveness.

· Analyze operational and quality data to identify gaps and implement continuous improvement initiatives.

· Supervise, train, and guide team members to uphold QA & QC standards and maintain proper documentation and reporting.

· Perform ad-hoc tasks as assigned by superior.

Job Description:

Manage and optimize daily operational processes

Lead and supervise team members, including coaching, evaluation, and development

Identify and implement process improvements

Collaborate and coordinate with internal departments to enhance operational efficiency

Set, monitor, and report on KPIs and performance metrics

Ensure consistent service quality and improve service levels

Handle operational issues and complaints; develop preventive solutions

Manage budgets and control operational costs

Requirements:

Bachelor’s degree or equivalent practical experience

Minimum 3 years of experience in operations management or team leadership

Strong problem-solving and analytical skills

Ability to multitask and adapt in a fast-paced environment

Excellent communication and interpersonal skills

Proficiency in Microsoft Office, especially Excel

Japanese and English speaker

(Preferred) Industry-specific knowledge or experience

Employment Type: Full-time (with probationary period)

Working Hours: 20:00 PM – 2:00 AM

Position Overview
The Operations Manager will oversee the daily management, production, and performance of the concrete batching plant(s). This role is responsible for ensuring efficient operations, consistent product quality, customer satisfaction, and compliance with safety and environmental regulations. The Operations Manager will lead plant supervisors, drivers, dispatch, and maintenance teams, ensuring smooth coordination across departments to meet business and financial targets.

Key Responsibilities

1. Plant & Production Management

• Oversee daily batching plant operations, ensuring efficient scheduling, production, and delivery of ready-mix concrete.

• Monitor production processes to ensure compliance with quality standards and customer specifications.

• Manage inventory of raw materials (cement, aggregates, admixtures) and coordinate timely procurement.

• Implement measures to reduce waste, improve output, and optimize plant utilization.

1. Operational Efficiency & Cost Control

• Develop and implement strategies to improve plant performance and operational efficiency.

• Monitor KPIs including production volume, overtime meeting MOM requirements, cycle times, and delivery performance.

• Control operational costs through effective planning, maintenance, and resource utilization.

1. Team Leadership & Workforce Management

• Lead, train, and motivate plant supervisors, drivers, operators, and support staff.

• Oversee workforce scheduling, discipline, and performance evaluations.

• Foster a strong safety and performance culture across all teams.

1. Quality Assurance & Customer Service

• Ensure compliance with quality standards, testing protocols, and customer specifications.

• Liaise with sales and dispatch teams to ensure on-time delivery and excellent customer service.

• Investigate and resolve customer complaints related to product quality or delivery.

1. Safety, Compliance & Maintenance

• Enforce strict adherence to safety, health, and environmental regulations.

• Oversee preventative and corrective maintenance of plant equipment, trucks, and vehicles.

• Conduct risk assessments and implement corrective actions to minimize downtime and hazards.

1. Strategic & Business Support

• Assist in budgeting, forecasting, and long-term operational planning.

• Provide management with regular operational reports and performance analysis.

• Support growth initiatives, plant expansions, and adoption of new technologies.

Education & Experience

• Bachelor’s degree in Civil Engineering, Construction Management, Business Administration, or related field (preferred).

• Minimum 5–8 years of experience in ready-mix concrete, construction materials, or heavy manufacturing operations.

• Proven experience managing teams, plant operations, and logistics.

Technical Knowledge

• Strong understanding of concrete production processes, mix designs, and batching systems.

• Knowledge of ERP or batching plant management software (e.g., Command Alkon).

• Familiarity with occupational safety standards, environmental regulations, and ISO/QC systems.

Leadership & Soft Skills

• Strong leadership, problem-solving, and decision-making skills.

• Excellent organizational and time management abilities.

• Effective communication and interpersonal skills to engage with employees, suppliers, and clients.

• Results-driven with a focus on efficiency, quality, and continuous improvement.

The Cleaning Operations Manager is responsible for overseeing and managing cleaning services across multiple sites. This role ensures that all operations are delivered to the highest standards of cleanliness, safety, and client satisfaction while managing resources effectively and leading a team of supervisors and cleaners.

1. Operations Management

• Plan, organize, and supervise daily cleaning activities across assigned sites.
• Ensure service delivery meets contractual obligations and company standards.
• Allocate manpower, cleaning equipment, and materials efficiently.

2. Staff Management

• Lead, train, and motivate cleaning supervisors and frontline staff.
• Conduct performance evaluations, coaching, and on-the-job training.
• Ensure proper staffing levels, rostering, and attendance management.

3. Quality Assurance & Compliance

• Monitor cleanliness and hygiene standards through inspections and audits.
• Ensure compliance with Workplace Safety & Health (WSH), NEA, and other regulatory requirements.
• Implement corrective actions and continuous improvement initiatives.

4. Client Relations

• Act as the primary contact for clients on operational matters.
• Handle service requests, feedback, and complaints in a timely manner.
• Attend client meetings to review performance and service quality.

5. Resource & Budget Management

• Manage inventory and procurement of cleaning supplies and equipment.
• Track operational expenses and optimize costs within budget.
• Oversee the servicing and maintenance of cleaning machinery.

6. Health, Safety & Environmental Standards

• Enforce adherence to safety procedures and ensure staff wear appropriate PPE.
• Conduct toolbox meetings, safety briefings, and risk assessments.
• Promote eco-friendly and sustainable cleaning practices.

7. Reporting & Administration

• Prepare operational reports, incident logs, and staff records.
• Support contract management, tenders, and proposal submissions.
• Assist management in achieving KPIs and service excellence standards.

NCS is a leading technology services firm operating across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary results, creating lasting value and impact for our communities, partners, and people. Our diverse workforce of 13,000 has delivered large-scale, mission-critical, and multi-platform projects for governments and enterprises in Singapore and the APAC region.

We’re searching for an Operations Manager (OneCare) to join our diverse team at NCS!

As an Operations Manager (OneCare) , you will represent the OneCare Support shared services, covering system and cyber operations for all OneCare Maintenance support business.

• Interface with Senior Managers on all operations matters.
• Assist the Ops Director in overseeing a team of Ops Leads on system-related escalations and matters pertaining to Corrective and Preventive Maintenance. Manage roster rotation and interface with SMs on escalations.
• Support the Ops Director in ensuring engineers possess the necessary skills, certifications, and training.
• Lead collaborations with various divisions on operational improvements and analysis to enhance support.
• Contribute to continuous operational improvements for OneCare Support.
• Coordinate with Sales Specialists on deals, and liaise with downstream vendors like Cisco, Checkpoint, etc.
• Participate in tender financial assessments and ensure technical compliance with presales requirements.

• Bachelor's degree or higher in a relevant field.
• Experience with Windows-based systems and infrastructure projects.
• Proficiency in ITIL IT Service Management and Network Management Information Systems (NMIS).
• Familiarity with monitoring tools and systems management solutions.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal abilities.
• Team player with a positive attitude.

We are driven by our AEIOU beliefs - Adventure, Excellence, Integrity, Ownership, and Unity and seek individuals embodying these values in their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.

Together, we make the extraordinary happen .

Learn more about us at ncs.co and visit our LinkedIn career site.

Job Title: Operations Manager (F&B / Restaurant)

We are seeking an experienced and highly organized Operations Manager to oversee daily restaurant operations, ensuring smooth service, consistent food quality, and excellent customer experiences. This role will be responsible for managing staff, optimizing operational efficiency, controlling costs, and maintaining high standards of hygiene and compliance. The Operations Manager will also support business growth through process improvements, training, and innovation.

Restaurant Operations & Service Excellence

• Oversee daily front-of-house (FOH) and back-of-house (BOH) operations.
• Ensure smooth coordination between kitchen, service, and support teams.
• Implement and monitor service standards to deliver outstanding guest experiences.
• Handle escalated customer feedback and resolve service issues promptly.

Team Leadership & Training

• Recruit, train, and supervise staff across all departments.
• Develop schedules, allocate duties, and manage staffing levels.
• Conduct regular performance reviews and coaching to improve productivity and service quality.
• Foster a positive work culture that emphasizes teamwork, respect, and accountability.

Financial & Resource Management

• Manage budgets, cost controls, and P&L targets.
• Monitor inventory, purchasing, and waste control to maximize profitability.
• Negotiate with suppliers and vendors to ensure best pricing and consistent quality.
• Identify opportunities to increase revenue through menu engineering, promotions, and upselling initiatives.

Compliance, Safety & Quality Control

• Ensure compliance with NEA and other local food safety regulations.
• Maintain high standards of cleanliness, hygiene, and workplace safety.
• Conduct regular audits of food quality, service standards, and equipment maintenance.

Operational Efficiency & Business Growth

• Streamline workflows to improve efficiency and reduce costs.
• Implement SOPs for consistency across outlets.
• Analyze sales data, customer trends, and operational performance for continuous improvement.
• Support new store openings, menu launches, and promotional campaigns.

• Min Diploma in recognised college or university in Hospitality, Culinary Arts, Business Management, or related field (preferred).
• 10+ years of experience in F&B operations, with at least 7 years in a managerial role.
• Strong leadership and team management skills.
• Solid financial and business acumen with experience managing budgets and P&L.
• In-depth knowledge of food safety regulations, service standards, and best practices.
• Excellent communication, problem-solving, and organizational skills.
• Ability to thrive in a fast-paced, customer-centric environment.

• Strong Leadership & People Development
• Operational Excellence & Efficiency
• Customer Service Orientation
• Financial & Cost Management
• Crisis Management & Problem Solving
• Innovation & Growth Mindset

Location: Singapore
Reports to: CEO / Managing Director
Type: Full-time

Position Summary:

As Operations Manager, you will be responsible for leading and managing all operational functions of a fund management company. This includes ensuring the smooth, efficient, and compliant execution of middle- and back-office activities, while working closely with the sales, business development, and external service provider teams. You will also oversee the internal operations of the Singapore office, managing relationships with outsourced partners such as payroll providers, insurers, corporate secretaries, accountants, and compliance consultants. This is a hands-on role in a start-up environment, requiring strategic thinking, versatility, and the ability to juggle multiple responsibilities. High energy, strong execution, and the ability to self-manage and drive projects independently are essential for success in this position.

Company Background:

LUCA SGP is a Monetary Authority of Singapore (MAS)-licensed fund management company based in Singapore. We specialize in delivering customized private market solutions tailored to the needs of wealth management clients. Our platform enables partners to enhance operational efficiency, deepen client engagement, and deliver personalized investment experiences for high-net-worth individuals and family offices.

Key Responsibilities:

Office Operational Management:

· Oversee the day-to-day administrative functions of the Singapore office to ensure a smooth and efficient working environment.

· Provide administrative support to the sales and business development teams, including assistance with reviewing legal documents and related tasks.

· Manage HR functions such as payroll, employee onboarding, and talent management.

· Coordinate with the Operations Manager at the Japan headquarters on internal administrative matters.

Compliance & Risk Management:

· Collaborate with internal and external compliance teams to ensure adherence to MAS regulatory requirements.

· Maintain and regularly update the firm’s operational policies and procedures.

· Identify operational risks and implement appropriate controls and best practices to mitigate them.

· Ensure full compliance with internal policies and external regulations, upholding the firm’s commitment to ethical and transparent business practices.

Finance & Accounting:

· Work closely with the external accounting firm to manage bookkeeping and ensure accurate records of all financial transactions.

· Monitor cash flow regularly to ensure the company meets its financial obligations in a timely manner.

· Provide financial insights to management to support cost control, budgeting, and long-term financial planning.

Vendor Management

· Serve as the primary point of contact between vendors and internal stakeholders to ensure effective communication and issue resolution.

· Identify and evaluate potential vendors for office supplies, technology, and facilities, considering factors such as cost, service quality, and reliability.

· Negotiate service-level agreements (SLAs) and payment terms, ensuring all contracts undergo proper legal and compliance review prior to execution.

Fund Support:

· Coordinate with external service providers - including legal counsel, fund administrators, and auditors - on fund-related matters such as fund formation, capital calls and distributions, and annual audits.

· Support new fund launches, client onboarding, and process improvement initiatives across fund operations.

· Review quarterly financial statements prepared by fund administrators and ensure timely distribution to investors.

Qualifications:

· Bachelor’s degree or diploma in Finance, Accounting, Economics, or a related field.

· 4-6+ years of experience in office management and investment operations, preferably within an asset management or fund management firm.

· Background in compliance is a plus.

· Strong understanding of financial instruments, fund structures, and regulatory frameworks.

· Excellent organizational, analytical, and communication skills.

· Self-motivated and driven, with high integrity and the ability to thrive in a fast-paced, entrepreneurial environment with minimal supervision.

· Adaptable to evolving business needs and client expectations.

· Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).

· Written and oral proficiency in English is a must. Additional proficiencies in Mandarin or Japanese will be considered an advantage.

· Only shortlisted candidates will be contacted.