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IT Governance & Compliance Manager

An exciting opportunity to lead IT service governance and compliance in a global organization.

Job Purpose:

Lead IT service governance, ensuring compliance, operational stability, and business-aligned service delivery.

Job Responsibilities:

• Develop and maintain IT governance frameworks aligned with business goals and regulations.
• Ensure compliance with ISO, ITIL, and government standards for service delivery excellence.
• Oversee audits, manage risks, and close compliance gaps across IT operations.
• Define policies and processes that standardize and strengthen IT service delivery.
• Collaborate with stakeholders, providing governance updates and compliance insights regularly.

Job Requirements:

• Bachelor's degree in IT or related field; governance certifications highly desirable.
• 10+ years in IT service delivery with strong governance and compliance expertise.
• At least 5 years leading service transformation and compliance initiatives successfully.
• Strong knowledge of ITIL, ISO standards, audits, and regulatory compliance obligations.
• Familiarity with cloud, networking, Linux, Wintel, and VMware environments preferred.

The successful IT Governance & Compliance Manager must possess proven leadership, governance expertise, and strong compliance knowledge.

Be part of a respected company at the forefront of service transformation and governance, apply now at

PERSOLKELLY Singapore Pte Ltd
• EA License No.01C4394
• EA Registration No. R Naveen Vasudevan)

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Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Individuals in Governance Reporting & Analysis are responsible for developing standard risk and controls reporting to ensure sound, reliable, consistent information exists across the organization to enable better management and decision-making in line with the expectations of senior management, Board, and the Regulators. Provide data analysis, governance, end to end management and oversight for Governance Committees in adherence to Citi's Policies, Standards and Procedures enabling proactive management of the risk and control environment.

Responsibilities:

• Support development of standardized risk and controls reporting to ensure sound, reliable, and consistent information exists across the organization, enabling better management and decision-making in line with the expectations senior of management, Board, and Regulators.
• Provide data analysis, governance, end-to-end management, and oversight for Governance Committees in adherence to Citi's Policies, Standards, and Procedures.
• Enable proactive management of the risk and control environment through comprehensive reporting and analysis.
• Support identification of potential areas of vulnerability to key stakeholders to help support implementing an appropriate measure to mitigate risk.
• Regularly review and update risk and controls reporting standards and procedures to ensure their effectiveness and compliance with regulatory requirements.
• Support regular updates to senior management and the Board, keeping them informed of risk and control status and to ensure their reporting expectations are met.
• Support the operations of Citi's governance committees, including coordinating meetings, managing agendas, and ensuring follow-up on action items.
• Provide updates for committee chairs decision-making process in alignment with organizational goals and governance standards.
• Support compliance with governance standards and regulatory requirements related to committee operations.
• Assist development and implementation of controls training program covering regulatory requirements, internal control procedures, and industry best practices.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

Qualifications:

• Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
• Ability to identify, measure, and manage key risks and controls.
• Strong knowledge in the development and execution for controls.
• Proven experience in control related functions in the financial industry.
• Proven experience in implementing sustainable solutions and improving processes.
• Understanding of compliance laws, rules, regulations, and best practices.
• Understanding of Citi's Policies, Standards, and Procedures.
• Strong analytical skills to evaluate complex risk and control activities and processes.
• Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level.
• Strong problem-solving and decision-making skills
• Ability to manage multiple tasks and priorities.
• Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.

Education:

Bachelor's/University degree, Master's degree preferred

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Job Family Group:

Controls Governance & Oversight

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Job Family:

Governance Reporting & Analysis

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Time Type:

Full time

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Most Relevant Skills

Analytical Thinking, Communication, Constructive Debate, Controls Lifecycle, Data Analysis, Escalation Management, Governance, Needs Assessment, Program Management, Risk Management.

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Other Relevant Skills

Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View Citi's EEO Policy Statement and the Know Your Rights poster.

Requirements:

• At least 5 years of experience in IT Governance, Risk Management and Compliance with 3 to 5 years of relevant experience specifically in IT Governance and Risk management.
• Candidates from financial/payment industry and familiar with MAS & CCOP regulatory requirements or equivalent are preferred.
• Candidates with experience in IT/Cyber operations/governance/audit/regulatory compliance who are keen to explore a career in IT Governance and risk management are welcome to apply.
• Strong knowledge of regulatory requirements, IT Governance practices, operations risk management processes and industry trends/practices (e.g. NIST framework, MAS requirements, ISO 27001 standard, PS Act, etc.).
• Certifications such as CGEIT, CISA, CISM, CISSP, CRISC or any relevant certification is an advantage.
• Good project management, time management and problem-solving skills.
• An eye for details, and able to work well under pressure and respond to tight deadlines.
• Proactive team player and able to work independently with minimal supervision.
• Good communication, presentation and business writing skills.
• Possess a strong control and process management mindset, able to perform deep-dive investigations and crunching for control and process issues.

Requirements

• At least 5 years of experience in IT Governance or risk management with 3 to 5 years of relevant experience specifically in IT Governance and/or Risk management.
• Candidates from financial/payment industry and familiar with MAS & CCOP regulatory requirements or equivalent are preferred.
• Candidates with experience in IT/Cyber operations/governance/audit/regulatory compliance who are keen to explore a career in IT Governance and risk management are welcome to apply.
• Strong knowledge of regulatory requirements, IT Governance practices, operations risk management processes and industry trends/practices (e.g. NIST framework, MAS requirements, ISO 27001 standard, PS Act, etc.).
• Certifications such as CGEIT, CISA, CISM, CISSP, CRISC or any relevant certification is an advantage.
• Good project management, time management and problem-solving skills.
• An eye for details, and able to work well under pressure and respond to tight deadlines.
• Proactive team player and able to work independently with minimal supervision.
• Good communication, presentation and business writing skills.

Possess a strong control and process management mindset, able to perform deep-dive investigations and crunching for control and process issues

FIND YOUR 'BETTER' AT AIA

We don't simply believe in being 'The Best'. We believe in better - because there's no limit to how far 'better' can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we'd love to hear from you.

About the Role

• Play an integral role in ensuring Human Resources policies and procedures are developed, maintained and compliant with organisation and legislative requirements.
• Lead the employee and industrial relations matters to help build and sustain a positive and engaged work environment.

Responsibilities include, but are not limited to, the following:

Human Resources Governance

• Act as lead advisor and liaison for Human Resources Governance related matters with Risk and Compliance and Internal Audit.
• Be the central point for Human Resources policies and procedures by partnering with department stakeholders (e.g., Human Resources Operations and Centre of Excellence teams) to ensure the completeness of respective policies and procedures.
• Be the Singapore entity liaison with Group Human Resources on governance and risk management, identify gaps and implement appropriate mitigation plans.
• Collate and analyse employee feedback on a regular basis and as needed recommend updates to associated policy and procedures to generate positive outcomes.

Employee Relations

• Set direction, maintain polices, and be the key point of contact, in all matters relating to employee and industrial relations.
• Advise senior leaders, managers, and Human Resources Business Partners on employee and industrial relations – including disciplinary and grievance procedures and other issues that may arise.
• Responsible for review of employee grievances and investigations as per internal local and Group standards in a timely and efficient manner.
• Share knowledge with senior management and other colleagues to ensure broader understanding of employment requirements, industrial relations, and best practices.
• Ensure satisfactory union-management relations and manage collective bargaining agreement. Lead grievance procedures including arbitrations and assists all levels of management on union-labour matters.

Requirements:

Qualifications

• Bachelor's Degree, with specialisation in Human Resource preferred.

Experience

• Specialist knowledge and experience of Human Resources policies and procedures and associated governance and compliance.
• Specialist knowledge and experience of employment legislation, industrial relations / unions, and management of employee grievances and investigations.

Other skills

• Strong business acumen and ability to work across the organisation to achieve the desired business outcomes.
• Excellent communication skills, both written and verbal.
• Effective communication skills, experience of liaising with and influencing senior stakeholders.
• High learning and adaptability agility.
• A critical thinker with strong problem-solving and detail-oriented skills.
• Well-developed analytical skills to manage talent acquisition metrics and drive improvements.
• Creative thinker while maintaining a strong focus on practical solutions.
• Able to work with minimal supervision in a fast-paced environment
• Strong people skills with ability to deal effectively with individuals at all levels of the organisation.
• Able to collaborate effectively across multiple departments (e.g., Risk and Compliance, Internal Audit, Legal), Group Human Resources (as required) and with external bodies.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Responsibilities

• Manage a portfolio of clients
• Lead and execute internal audit, risk management and advisory (including sustainability/ESG) engagements
• Provide training/coaching to team members
• Engage in business development activities

Requirements

• At least 5 years of post-qualification experience
• A degree in Accountancy, Business or other related disciplines
• Chartered Accountant/CIA are preferred but not a must
• Excellent oral and written communication skills
• Strong ability to adapt and desire to excel in a fast-paced working environment
• Willingness to travel regionally around 20% of the time

Company

SG Enable Ltd

Designation

Intern, Governance & Service Excellence

Date Listed

09 Jul 2025

Job Type

Entry Level / Junior Executive

Intern/TS

Job Period

From Sep Jan 2026

Profession

Social Services / Charity

Industry

Social Services

Location Name

20 Lengkok Bahru, Singapore

Address

20 Lengkok Bahru, Singapore

Map

Allowance / Remuneration

$1,200 monthly

Company Profile

About SG Enable

As the first stop and focal agency for disability in Singapore, SG Enable raises awareness on disability issues and facilitates access to disability schemes and services. It brings partners together to share knowledge, collaborate and innovate, striving towards a common goal of building an inclusive Singapore and enabling lives. Set up by the Ministry of Social and Family Development in 2013, it is a registered charity and an Institution of a public character.

About Governance & Service Excellence

GSE (Governance) plays a key role in safeguarding organizational integrity, accountability, and operational resilience. The division oversees critical functions such as risk management, compliance, business continuity, and policy development.

For more information on SG Enable, please visit

Job Description

Project Description

SGE is undertaking a comprehensive Business Continuity Management (BCM) project aimed at strengthening the organization's ability to respond to and recover from disruptions. The project includes reviewing existing plans, conducting staff training, implementing a Business Impact Analysis (BIA), developing core BCM documents, and conducting tabletop exercises to test operational readiness.

The intern will support the team in the BCM project by liaising with internal stakeholders, planning for project meetings, and conducting research.

Key Duties and Responsibilities

• Maintain updated calendars and schedules for BCM-related activities (training, meetings, tabletop exercises).
• Engage stakeholders. Prepare and distribute meeting agendas, materials, and minutes (under guidance).
• Roleplay as exercise participants during tabletop exercises, following scenario instructions provided.
• Assist in timing, notetaking, and basic administrative tasks during tabletop exercises and simulations.
• Conduct desktop research on general BCM and crisis communication best practices, as assigned.
• Compile relevant news articles, case studies, or industry examples to support project discussions.
• Assist in creating visual aids (e.g., diagrams, PowerPoint slides) under supervision.

Requirements

• Open to university undergraduates in Business Administration, Public Administration / Social Sciences, Information Management / IT (basic understanding, not technical), Project Management
• Comfortable with basic administrative tasks (scheduling, data entry, filing).
• Good written and verbal communication in English.
• Strong stakeholder engagement skills.
• Basic familiarity with organizational structures and project environments.
• Able to conduct basic desktop research: Comfortable summarizing information clearly.
• Availability for the project period (Sept 2025 – Jan 2026).

Application Instructions

Please apply for this position by submitting your resume directly to Do not apply on this page. Kindly note that only shortlisted candidates will be notified.

Apply for this position

The Opportunity

This is an exciting opportunity to work for one of the leading banks

An opportunity for a Compliance Officer to join their team

MNC|Bank

The Job

Business Function: Group Legal, Compliance & Secretariat ensures that the bank's interests are protected by zealously guarding and enhancing its reputation and capital. We also work to maintain a good standing with all our regulators, customers, and business partners. Because we believe that at the heart of business banking is to uphold the values of trust and integrity for all our stakeholders.

Responsibilities:

• Work closely on strategic projects and initiatives with stakeholders to enhance regional surveillance capabilities/efficiencyWork closely with different stakeholders (e.g., business units, FCSS, Platform, technology and surveillance ops) to drive solutions, process improvements and oversight across regional locations.
• Provide AML oversight and governance reporting
• Develop & ensure timely reporting of AML leading / lagging indicators
• Determine relevant data to be used for AML governance and reporting
• Identify, analyse, and interpret trends or patterns in complex data sets to establish improves effectiveness of AML reporting.
• Support regulatory inspections and internal/external audits with the aim of reducing significant control incidents, high-risk observations, and repeat issues for all internal or external audits.
• Provide regional and International Centres (IC) oversight, driving actions to close out regulatory requirements in locations and improve overall regional governance and engagement for all regional locations.

The Talent

• Degree in any related field
• Background in investigations, transaction monitoring or Project management
• Familiarity with regulatory requirements and compliance standards related to AML, CFT, and sanctions.
• Strong analytical, problem-solving, and critical thinking skills.
• Relevant compliance, risk management or operations/investigations experience
• Basic computer knowledge (Word, Excel, PowerPoint) is essential Have an eye for details and with good analytical, communication and written skills
• Able to work in a fast-paced environment, and resourceful

Preferred capabilities and skills
- Experience in liaising with key stakeholders in multi-jurisdictional projects
- Project Management
- Stakeholder Management
- Reporting and Presentation
- Attention to Detail
- Problem-Solving

Next Steps

• Drop your resume and contact us to follow-up, or send your resume to
• Email Topic: Compliance Officer
• Only shortlisted candidates will be contacted

Wu Yue Shan

EA License No: 91C2918

Personnel Registration Number: R

Zenith Infotech is a Consultancy firm here in Singapore for 27 years now. Working with Government sectors and private sectors who are in need of IT solutions.

EA 20S0237

Employment Details

Employment type: Permanent

Location: West area

Working Hours: 8:30AM to 6:00PM (Mon-Fri)

Salary: $ per month with bonuses (4-5 months per year)

Working Arrangement: Full Onsite

IT Governance & Compliance Senior Engineer

Central team that design, set up and operate the Enterprise Application Integration (EAI) platforms to enable reliable and secure data transfers within the enterprise and with business partners

Job Responsibilities:

The role is responsible for the execution and oversight of IT policy and compliance practices for the EAI platforms.

Key Responsibilities

Compliance Task Execution: Perform day-to-day compliance tasks in service, incident, security, vulnerability, and availability management, including the collection and analysis of operational data and metrics. Execute pre-defined quality checks and procedures to ensure the platforms meet required standards.

Issue Identification & Resolution: Identify potential non-compliance issues and work with the engineering and operations teams to implement corrective actions.

Reporting: Generate and maintain regular reports on compliance status and key performance indicators.

Process Improvement: Identify and recommend opportunities for improving compliance related processes, contributing to the team's overall efficiency and effectiveness.

Audit Support: Prepare and support audits by gathering evidence, documenting processes, and assisting in the resolution of findings.

Job Requirements

This is a hands-on role for a motivated professional with a strong foundation in IT compliance.

Required Qualifications

Experience: 3-5 years of direct experience in an IT compliance, audit, or security role, preferably with a focus on backend systems or infrastructure.

Technical Foundation: Understanding of integration middleware technologies, IT operational processes, and monitoring tools is advantageous. Ability in interpreting technical data and translating it into a compliance context.

Communication & Collaboration: Strong communication skills with the ability to work effectively with cross-functional teams, explaining technical issues and policy requirements to a variety of audiences.

Only shortlisted applicants will be contacted. By submitting your application, you acknowledge and agree that your personal data will be collected, used, and retained in accordance with our Privacy Policy This information will be used solely for recruitment and employment purposes.