1,693 IT Business Analyst jobs in Singapore

Business Analyst

You will be part of the team responsible for defining and delivering the digital transformation of the internal processes and platforms. You will be responsible for eliciting, analysing, validating, specifying, verifying, and managing the business needs for the product.

Key responsibilities

o Manage the Business Requirements and Functional Solution aspects - scope the problem and develop business case to address the problem

o Document requirements, source and evaluate alternatives, and recommend solution that best fits the needs

o Perform business analysis

a. Business Analysis Planning and Monitoring: Identify stakeholders, techniques and processes to manage, track and trace requirements

b. Enterprise Analysis: Refine and clarify business need, define solution scope and develop business case

c. Elicitation: Explore, identify and document business needs

d. Requirements Analysis: Assess current state, analyse stated requirements of stakeholders and elaborate to sufficient detail that accurately defines business need

e. Solution Assessment and Validation: Source and evaluate alternatives to identify solution that best fits business need, identify gaps, and determine workarounds/changes to the solution. Assess deployed solutions to see how well they met the original need

o Manage conflicts, issues, and changes to ensure stakeholders and project team remain in agreement on solution scope, communicate and manage expectations of stakeholders

o Co-ordinate and facilitate meetings between third-party teams and internal teams as required

o Work closely with third-party vendors to track and review progress of key delivery and payment milestones ensuring service levels are met within the contractual agreement

o Facilitate and co-ordinate review and sign off processes with internal teams

o Perform tasks assigned by the Program Manager/Program Directors

Your qualifications

• Bachelor's degree in Computer Science or similar field
• Hands-on experience in full project development life cycles
• Past track record in business analysis, application solutioning and design
• Ability to facilitate discussions/workshops to elicit, manage and prioritise key business needs
• Ability to interact with SMEs (Subject matter Experts) and grasp a good technical understanding
• Pro-active, resourceful and self-motivated to innovate and take smart risks to achieve business goals and customer satisfaction
• Knowledge in one of the following areas will be added advantage - Agile Methodology, Business Process Reengineering, Microsoft SharePoint, Data Analytics
• Results and customer oriented
• Team player with strong organization and people handling skills
• Good communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders

You will be responsible for the day-to-day management and smooth operation of various online applications. You should be methodical and have excellent time management skills and possess good communication skills to collaborate effectively with various teams and clients

Responsibilities

• Provide end-to-end project management
• Develop project plan and monitor progress
• Participate and contribute in project activities such as Requirement Gathering, User Acceptance Testing, Training & Implementation
• Coordinate internal resources and third parties for the flawless execution of projects
• Deliver projects on time ensuring quality standards are met
• Ensure resource availability and allocation
• Identify potential project risks and its implication to the organization and to recommend mitigating measures so as to manage the risks
• Assess service requests for enhancements and maintenance of systems
• Ensure Service Level Agreements for projects and incidents are met
• Manage the relationship with the client and all stakeholders
• Create and maintain comprehensive project documentation
• Communicate with the team and ensure all members are on board with delegated tasks
• Develop a high-performance working culture. Establish and monitor team members KPIs to ensure high productivity and efficiency in the teams
• Understand which issue to escalate to the appropriate resolver group.

· Any other duties as assigned by superior/ company representative from time to time

Requirement

• Minimum Degree in Computer Science or equivalent field of study
• Minimum 2 to 3 years of relevant working experience as a Business Analyst in the IT/FinTech industry
• Strong in communication & interpersonal skills

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance

Experience:

• Product development: 5 years (Required)
• Trading: 3 years (Required)

Work Location: In person

Esco Lifesciences, backed by GIC, is Singapore's leading homegrown life sciences company, with a global footprint in over 100 countries, subsidiaries and manufacturing plants across Asia, Europe and North America. Our Bintan site is our global center of excellence for laboratory and pharmaceutical equipment, with over 700 employees. Our world class products made in Bintan are exported to over 100 countries and command globally leading market shares in specific segments.

Responsibilities:

• Gather business requirements from internal user or process owner.
• Design & Develop solutions based on requirements.
• Maintain a high standard of delivery quality.
• Innovate and look for new solutions/components.
• Assist in data mining, data cleansing and data extraction.
• Ensure data integrity.
• Manage companywide management reporting requirement and deliver reports timely to the management team and business units.
• Documentation of request for reports, SOP and business requirements.
• Produce reports using the BI tools.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, Mathematics or Information Systems.
• Minimum of 3 (three) years of relevant experience.
• Knowledge of Power BI is a must. Experience with Navision is advantage.
• Fluent in statistics, datasets, and scripting.
• Fluent in written and spoken English.
• Familiar with version control and relational databases.
• Working knowledge of business process design, conceptualization skills is essential.
• Excellent verbal and communication skills and able to translate complex technical issues into plain English, easily digestible for users and stakeholders.
• Good analytical skills and ability to investigate the source of a problem across several different systems if required.
• Comfortable working in a fast-paced, customer-focused organization, undergoing change. Flexible and able to adapt to new situations as the business demands.

Our client is seeking a highly skilled and motivated Business Analyst to join our team. This role is pivotal in defining, managing, and implementing change across the organization, ensuring business needs are clearly understood and translated into optimal solutions. For smaller initiatives, the Business Analyst will also take on project management responsibilities.

Requirements Gathering

• Elicit requirements from stakeholders using effective methods, standards, and tools.
• Analyse and validate requirements with a structured and disciplined approach.
• Conduct impact assessments to map current ("as-is") and future ("to-be") processes, systems, and structures.
• Perform data analysis to cleanse, standardize, and ensure data consistency and quality.
• Build and maintain strong stakeholder relationships, ensuring formal sign-off of requirement documentation.
• Collaborate with service providers to align on requirements and solution limitations.
• Mentor and coach junior business analysts.

Solution Assessment & Validation

• Work closely with the Architecture team to ensure solutions are robust and optimal.
• Facilitate workshops with internal and external stakeholders to identify solution options and support solution design documentation.
• Support functional and integration testing activities.

Change Management & Implementation Support

• Contribute to Change Management initiatives by providing clear, accurate information for effective communication.
• Provide project support during implementation, including troubleshooting, query resolution, liaising with service providers, and reporting.
• Support project management processes such as risk, issue, compliance, and change management.
• Lead smaller projects, taking on both Business Analyst and Project Manager responsibilities.

• Strong interpersonal and communication skills with the ability to engage effectively with stakeholders at all levels.
• Knowledge of Project Management methodologies and frameworks.
• Background in asset management or wealth management is highly desirable.
• Familiarity with Asian local markets and regulatory practices.
• Self-motivated, independent, and detail-oriented, with the ability to work in ambiguous situations.
• Skilled in BA techniques such as flowcharting, use cases, requirements capture, stakeholder analysis, and solution prototyping.
• Hands-on experience with Agile tools (e.g., Jira, Confluence).

• Knowledge of portfolio management, performance & attribution, risk modeling, compliance, liquidity management, and trade lifecycle monitoring.
• Experience across major asset classes and related analytics.
• Strong understanding of enterprise data models (portfolio structures, securities reference data, market data, transactions, pricing, finance, and product data).
• Awareness of Middle Office and Back Office outsourcing models.

• Bachelor's degree or higher (relevant certification preferred).
• Business Analyst Certification desirable.
• 7–10 years of Financial Services Business Analyst experience (asset management preferred).
• Fluency in written and spoken English.

If you or anyone within your network will be keen to discuss it further then do share your resume with

Who are we?

Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We're focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success.

At Amaris, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here's what our recruitment process looks like:

Brief Call: Our process typically begins with a brief virtual/phone conversation to get to know you The objective? Learn about you, understand your motivations, and make sure we have the right job for you

Interviews (the average number of interviews is 3 - the number may vary depending on the level of seniority required for the position). During the interviews, you will meet people from our team: your line manager of course, but also other people related to your future role. We will talk in depth about you, your experience, and skills, but also about the position and what will be expected of you. Of course, you will also get to know Amaris: our culture, our roots, our teams, and your career opportunities

Case study: Depending on the position, we may ask you to take a test. This could be a role play, a technical assessment, a problem-solving scenario, etc.

As you know, every person is different and so is every role in a company. That is why we have to adapt accordingly, and the process may differ slightly at times. However, please know that we always put ourselves in the candidate's shoes to ensure they have the best possible experience.

We look forward to meeting you

Job description

Your missions

Support the supply chain financing solutions team as Business Analyst, focusing on projects and application support for global releases of front and back office applications.

Collaborate with Product Managers and Operations users across regions (APAC, EMEA, Americas) to gather requirements, conduct impact analysis, and prepare functional specifications.

Define the scope and approach for SIT, UAT, and NRT testing, and validate outcomes with users and testers.

Ensure business and operational objectives are aligned with IT architecture and security standards.

Design functional solutions and user workflows, document specifications, and present them to stakeholders for validation.

Guide the testing team in developing scenarios and cases, and support users in UAT planning, execution, and defect analysis.

Assist in solution design, user documentation, and provide support for production defect analysis and resolution.

Ensure compliance with internal policies and standards.

Your profile

Strong functional and business analysis skills, bridging business/operations and IT.

Experience in supply chain, trade finance, or electronic invoicing applications.

Familiarity with standard data formats (XML, SWIFT, EDIFACT, ISO20022) and data transformations.

Hands-on experience with SQL databases.

Experience in designing functional solutions for large web applications and microservices, including integrations and APIs (REST).

Exposure to IT design and development.

Good understanding of security concepts (SSL/TLS, PKI, certificates) and authentication solutions.

Academic background: Bachelor's degree or higher in IT, Computer Science, or a related field.

Fluent English. (Additional languages are a plus.)

You are able to work independently as well as in a multicultural, cross-functional team, showing strong commitment and a positive attitude.

What we offer

An international community bringing together 110+ different nationalities.

An environment where trust has a central place: 70% of our key leaders started their careers at the first level of responsibilities.

A robust training system with our internal Academy and 250+ available modules.

A vibrant workplace that frequently gathers for internal events (afterworks, team buildings, etc.).

Strong commitments to CSR, notably through participation in our WeCare Together program.

Amaris Consulting is proud to be an equal-opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability or other characteristics.

Job Description & Requirements

• Hands on experience in the following areas in IT system implementations:Financial Accounting (Knowledge on Transaction movements, Accruals, Reversals for Trading and Banking book)

Liquidity Management

Credit-risk (Collateral Management, Counterparty Risk)

Regulatory Reporting (Knowledge on Basel IV, SACCR preferred)

Core banking (Knowledge on Loan/Deposit lifecycle)

Knowledge on Performance and Profitability indicators for the assets managed by the bank.

Knowledge on Temenos/TRANSACT.
- Demonstrable experience in a similar role in the Banking Wealth Management industry.
- Experience working throughout the entire IT project life cycle; including analyzing and documenting requirements, workshops, testing and stakeholder management throughout.
- Good knowledge and working capability of product life cycle like loans, deposits, forex, derivatives, Guarantees, securities etc.
- Should have knowledge on Accounting/Finance group reporting system implementation lifecycle.
- Should have good knowledge and understanding of the information flow and various business functions in a financial services/bank.
- Ability to prioritize and execute tasks in a high-pressure environment
- Able to conduct the workshops with business teams and challenging the requirements
- Collaborate with teams and work with groups effectively spread across various regions
- Strong critical thinker with problem solving aptitude.
- Responsible and good organization of the work in each project phase.
- Excellent written and oral communication skills.

The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.

About the Team:

Shopee's Regional Marketplace Operations department is constantly solving problems and introducing innovative solutions to improve platform usability and enhance end-user experience for our buyers, sellers, and partners.

Our teams sit at the core of our business and collaborate with various departments to manage end-to-end e-commerce processes and design scalable solutions to create impact across multiple markets. To do so, we deep dive into the fundamentals of each aspect and drive strategic initiatives to sharpen our policy, processes, and features for greater product and operational excellence.

As a Business Analyst, you may be allocated to a specific function such as Customer Service, Returns & Refunds, or Fraud. The exact area you will focus on will be determined before your joining, based on your knowledge and experience after assessment from the hiring teams.

Job Description:

• Conduct quantitative/qualitative analysis of pain points/common issues from current regional and local operations
• Drive root cause analysis, and implement key programs and initiatives to drive improvement of user metrics
• Create clear and informative dashboards and visualisations to present data in a visually appealing manner, aiding data-driven decision-making
• Build effective data analysis models and reporting processes based on data, feedback, and benchmarking of industry best practices
• Track and measure the impact of implemented initiatives, providing regular updates on the effectiveness and outcomes of data-driven strategies
• Collaborate with various stakeholders, including product owners, developers, and local operations teams, to deliver on user experience projects
• Present findings and recommendations to stakeholders in a clear and concise manner
• Work with other teams to build reliable data pipelines to ensure data quality and accessibility, exploring opportunities for enhancing data management practices

Requirements:

• Bachelor's Degree in Business Analytics, Data Analytics or any other related field.
• Professional experience in user-centric roles/organisations with strong analytical and problem-solving skills
• Experience working with data, drawing insights, developing reporting templates, and devising practical data-driven solutions
• Experience/proficiency in SQL/Python
• Ability to generate impactful insights with an in-depth understanding of users' needs on e-commerce platforms
• Ability to view different aspects of a project from a macro perspective while having an eye for detail
• Ability to communicate and coordinate processes and projects clearly and succinctly to internal and external stakeholders
• Ability to thrive in a dynamic and collaborative environment to make an impact and drive business goals

a) At least 3 (three) years of experience as IT System/Business Analyst;

b) Strong knowledge in the Software Development Life Cycle (SDLC) methodologies;

c) Experience in requirement gathering, requirement analysis, business process mapping,

prepare business requirement specification, flow charts, logical diagrams, process improvements;

d) At least 3 (three) years of experience in Oracle CC&B (Customer Care & Billing) software development/architecture.

Should personnel not meet this requirement, we will consider those with at least 3 (THREE) years of experience in the

Oracle technical stack, including web server, middleware, application, and database data flow & design structure; and

e) Experience in Azure Cloud platform.

Job Description & Requirements

Role Summary:

We are looking for an experienced Senior Business Lead Analyst with deep expertise in Finance Full Suite (FFS) applications. The candidate will provide SME support, lead multi-country FFS projects, manage change requests, and ensure smooth operations of finance applications.

Key Responsibilities:

• Act as SME for Finance Full Suite, handling issue investigation, resolution, and user queries.
• Lead FFS projects such as system rollouts, Unity ID implementation, QFXLM migration, and currency conversion.
• Gather and analyze business requirements, propose solutions, and drive UAT and production rollout.
• Provide 24*7 support for UAT and production environments, monitor ETL batches, and troubleshoot issues.
• Manage incidents, problems, and escalations, collaborating with DevOps, development, DBA, and network teams.
• Mentor team members and provide guidance on operational activities.
• Prepare reports on incidents, requests, major issues, and project progress.

Skills & Tools:

• Finance Full Suite (FFS) expertise
• Linux Shell scripting, Abinitio ETL, Oracle, SQL Developer, PL/SQL, Netezza, Big Data/Hadoop
• Control-M, GENEOS, AppDynamics, Abinitio Operational Console, Inquiry Framework, AWS Portal
• JIRA, ServiceNow for incident and change management
• Strong analytical, problem-solving, and communication skills in English

Experience & Qualifications:

• Bachelor's degree in English or relevant field
• 12+ years of experience in IT/Finance application support and project management
• Proven experience in multi-country FFS rollouts and complex finance projects
• ITIL Foundation V3 certified