11 Interpersonal Skills jobs in Singapore

Business Function

Corporate Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards.

Responsibilities

• Formulate, identify and initiate account strategies in expanding existing and developing new portfolios to build industry franchise within assigned industry segment
• Complete and execute account plans on clients along identified target markets by driving business development and collaborating with internal partners across various geographies
• Increase product penetration and cross selling of Institutional Banking Group's (IBG) services including capital markets, transaction banking services and treasury, demonstrating an understanding of the client's business needs as well as an ability to generate solutions and procure support from product group.
• Ensure timely submission of RFPs, pitches, meeting deal execution timelines, credit memos and supervision reports
• Prepare financial models with P&L, B/S & cash-flow projections based on sound business and market assumptions
• Proactive monitoring and management of accounts, being alert to credit deterioration or improvement, and taking timely action (including elevation to senior bankers and credit)
• Conceptualize and undertake corporate finance analysis, including capital structure analysis, valuation analysis and comparables (advantageous but not critical)
• Independently handle loan & security documentation and negotiations with good degree of competence
• Assist in industry related research and strategy exercises such as development of new growth areas, country strategies and industry benchmarking

Requirements

• Bachelors Degree with minimum 6 to 8 years of relevant experience in related field
• Experience in corporate lending to and relationship management of Midcap corporate clients
• Strong credit and financial analytical skills with the ability to independently prepare financial models, cashflow analysis, debt capacity analysis for complex lending structures
• Must be able to demonstrate good knowledge of corporate bank products
• Demonstrate ability to undertake industry level research, with good writing and presentation skills
• Experience and proficiency in MS Excel and Power Point will be an advantage
• Team player possessing excellent interpersonal and communication skills with a drive to meet business targets and collaborate well with internal / external stakeholders
• Results-oriented and strong business connections in identifying and developing business opportunities. Track record and experience in this aspect will be an advantage
• Knowledge of the real estate industry, accounting and finance, financial modelling and business presentation will be an advantage

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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RETAIL_BANKING

Business FunctionCorporate Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards.Responsibilities* Formulate, identify and initiate account strategies in expanding existing and developing new portfolios to build industry franchise within assigned industry segment* Complete and execute account plans on clients along identified target markets by driving business development and collaborating with internal partners across various geographies* Increase product penetration and cross selling of Institutional Banking Group's (IBG) services including capital markets, transaction banking services and treasury, demonstrating an understanding of the client's business needs as well as an ability to generate solutions and procure support from product group.* Ensure timely submission of RFPs, pitches, meeting deal execution timelines, credit memos and supervision reports* Prepare financial models with P&L, B/S & cash-flow projections based on sound business and market assumptions* Proactive monitoring and management of accounts, being alert to credit deterioration or improvement, and taking timely action (including elevation to senior bankers and credit)* Conceptualize and undertake corporate finance analysis, including capital structure analysis, valuation analysis and comparables (advantageous but not critical)* Independently handle loan & security documentation and negotiations with good degree of competence* Assist in industry related research and strategy exercises such as development of new growth areas, country strategies and industry benchmarkingRequirements* Bachelors Degree with minimum 6 to 8 years of relevant experience in related field* Experience in corporate lending to and relationship management of Midcap corporate clients* Strong credit and financial analytical skills with the ability to independently prepare financial models, cashflow analysis, debt capacity analysis for complex lending structures* Must be able to demonstrate good knowledge of corporate bank products* Demonstrate ability to undertake industry level research, with good writing and presentation skills* Experience and proficiency in MS Excel and Power Point will be an advantage* Team player possessing excellent interpersonal and communication skills with a drive to meet business targets and collaborate well with internal / external stakeholders* Results-oriented and strong business connections in identifying and developing business opportunities. Track record and experience in this aspect will be an advantage* Knowledge of the real estate industry, accounting and finance, financial modelling and business presentation will be an advantageApply NowWe offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

• A minimum full A level and Local Polytechnic Diploma is required.
• Entry-level candidates with relevant background are welcome.

• Competitive starting salary from $2,400 per month.
• Opportunities for career growth and development.
• Collaborative and dynamic work environment.

This role requires exceptional customer care professionals who can interact with clients, ensuring their needs are met in a timely and professional manner.

The ideal candidate will possess excellent communication skills, both written and verbal, to provide outstanding service to our valued customers.

The job entails acting as a liaison between us and our clients, handling enquiries and requests, and maintaining accurate records and files.

We seek individuals with strong interpersonal skills, attention to detail, and the ability to work independently with minimal supervision.

• Education: O Level qualification or equivalent
• Experience: At least one year of relevant working experience

1. Offer top-notch customer service through various channels, including phone calls, WhatsApp messages, and emails.
2. Maintain organized files and documents, guaranteeing accuracy and ease of access.

This position is pivotal in delivering exceptional client experiences, driving business growth, and enhancing our reputation.

If you're passionate about providing world-class customer support and thrive in a dynamic environment, we encourage you to apply for this exciting opportunity.

We are seeking a professional Customer Service Agent to join our customer-facing team. As a key member of our department, you will be responsible for providing exceptional service to our clients.

Requirements:

Why This Role?

This is an excellent opportunity to develop your customer service skills and contribute to the success of our organization.

As a Customer Service Agent, you will have the chance to work with a diverse range of clients and develop strong relationships with them.

You will also have the opportunity to learn and grow with our organization, and take on new challenges and responsibilities as you progress in your career.

We are seeking a highly skilled and experienced professional to join our team in a Customer Service position. The successful candidate will be responsible for providing exceptional customer service, ensuring timely communication, and resolving any issues that may arise.

Key Responsibilities:

• Customer Service Representative
• Export Documentation Specialist
• Airfreight Expert
• Culture and Language Ambassador

The ideal candidate will have a strong background in customer service, excellent communication skills, and the ability to work in a fast-paced environment.

Requirements:

• Minimum Qualifications
• • 3 'O' Level or 5 'N' Level certificates
  • 2 years of experience in a similar field
  • Basic computer knowledge (Excel, Word, etc.)
• PREFERRED SKILLS
• • Japanese language proficiency (speaking and writing)
  • Culture awareness and sensitivity

This is an exciting opportunity to join our dynamic team and contribute to delivering exceptional customer experiences. If you are passionate about providing outstanding service, we encourage you to apply.

Be part of a dynamic team and take on the challenge as a Billing Officer where you will be responsible for generating and sending accurate invoices to customers or clients, ensuring that billing is done according to company policies, client agreements, and payment terms.

Key Responsibilities:

• Generate and send invoices to customers or clients.
• Ensure billing accuracy and completeness by reviewing client accounts and billing histories.
• Correct billing errors and discrepancies promptly.

Responsibilities (Continued):

• Input billing data into the accounting or billing system.
• Maintain detailed records of transactions, invoices, and payment histories.
• Ensure client and payment information is up to date in the system.

Customer Service:

• Address and resolve client billing inquiries and disputes.
• Provide support to clients regarding billing and payment concerns.
• Assist clients with setting up payment plans or resolving issues related to their invoices.

Reporting and Compliance:

• Prepare and generate regular reports on billing and payment statuses for management.
• Assist in reconciling accounts receivable balances.
• Maintain accurate records to assist in the preparation of financial reports.

Requirements:

• At least 1 year of experience in billing, invoicing, or accounts receivable preferred.
• Proficient in Microsoft Excel and comfortable handling data entry and reports.

We are seeking a highly motivated and detail-oriented individual to fill the role of Customer Service Specialist. As a key member of our customer service department, you will be responsible for ensuring smooth and accurate order fulfillment and logistics management for overseas distributors.

• Plan and submit demand to in-house system.
• Raise PI (proforma invoice) based on allocation received.
• Generate and issue weekly account statement.
• Liaise with Sales to ensure timely collection of customer payment.
• Arrange delivery based on different inco-terms, assist company in delivery cost controls, prepare export documents such as BL, commercial invoices and packing list.

You will also be responsible for monitoring shipment status from worldwide manufacturing sites, updating stakeholders on delivery schedule, and ensuring all deliveries are smoothly made. Additionally, you will prepare and process shipment for letter of credit (LC), arrange export documents, and ensure data accuracy and present LC documents on time. You will monitor transactions and follow up until payment is received.

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma in Supply Chain/Business Admin or relevant.
• Minimum of 1 year(s) of working experience in the related field is required for this position.
• Candidates must be proficient in Mandarin due to regular daily communication and liaison with our HQ.

We are seeking a highly skilled and experienced customer service professional to join our team.

The successful candidate will be responsible for handling all incoming calls and enquiries in a prompt and professional manner, responding to customers in accordance with established standard operating procedures (SOPs) and service standards.

• Direct calls to relevant departments, ensuring seamless communication and resolving customer queries efficiently.
• Create job orders and maintain accurate documentation of customer requests and interactions, facilitating effective collaboration and decision-making.

To succeed in this role, you must possess:

• A minimum GCE 'O' level qualification or equivalent.
• At least one year of experience in customer service roles, preferably in call center settings, where you can apply your skills and expertise to drive customer satisfaction.

This is an excellent opportunity for career advancement and personal growth. Our team offers:

• A supportive and collaborative work environment that fosters open communication and mutual respect.
• Ongoing training and development programs to enhance your skills and knowledge.