283 Insurance Management jobs in Singapore

• Consolidate the bi-monthly Enterprise Risk Management (ERM) dashboard covering operational, technology, compliance, and other risks.
• Support preparation and submission of group-wide risk reports to internal and external stakeholders.
• Assist in the annual Operational Risk Management (ORM) Business Continuity Management review.
• Undertake ad-hoc tasks as assigned.
• Take accountability for identifying business and regulatory compliance risks and implement mitigation measures.
• Stay updated on industry trends, regulatory compliance, emerging threats, and technologies to enhance risk management.
• Proactively highlight potential risks and share best practices in risk management.

Interested applicants may email resume to

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

Insurance Case Manager Job Role

The primary objective of this role is to oversee the management of insurance cases, ensuring timely resolution and satisfactory outcomes for clients.

Responsibilities:

• Manage sales support activities to facilitate efficient case progression
• Coordinate medical bookings and preparation to ensure seamless client experiences
• Process financial documentation and KYC requirements in accordance with regulatory standards
• Provide exceptional client service through effective liaison and communication
• Oversee the submission of application documentation to insurance companies
• Maintain accurate records of pipeline and case updates to inform business decisions
• Ensure compliance with internal and external regulations, guaranteeing a secure and reliable working environment
• Negotiate and manage cases under care to optimize outcomes
• Collaborate with Consultants and Client Servicing teams to prepare and complete annual reviews
• Work closely with Illustration and Inforce Teams on policy matters

Requirements:

• Bachelor's degree in a relevant field such as Business Administration or Finance
• Minimum 2 years of experience in insurance case management, preferably with a strong background in sales support
• Excellent interpersonal and organizational skills, enabling effective collaboration and task prioritization
• Ability to work independently and as part of a team, fostering a positive and productive work environment
• Strong attention to detail, guaranteeing accuracy and precision in all tasks and responsibilities
• Familiarity with Microsoft Office and insurance industry software applications

Benefits:

This role offers an excellent opportunity for career growth and professional development, providing exposure to various aspects of insurance case management and sales support. The successful candidate will be rewarded with a competitive salary and benefits package, reflecting their value and contributions to the organization.

We are an established, globally active management consulting company with offices in Switzerland, Germany, Austria, UK, USA, Singapore, Hong Kong, the Philippines, Australia, Indonesia and India. We are a valued partner to many of the world 's largest international financial services and insurance firms. We support our clients at all project management stages from the development of strategies and operational frameworks to the technical implementation and handover. Our expertise in business and technology combined with our methodical approach enables us to create sustainable added value for our clients' businesses.

About the job:

While Synpulse Singapore has a hybrid work policy, this role involves integrating with client teams and their specific work arrangements for successful project delivery. We look for candidates who can seamlessly adapt. Your job designation and compensation will be commensurate with your skillset and qualifications.

Responsibilities

• Lead detailed analysis to guide the decision-making process to support end-solutions for clients
• Lead the end-to-end delivery of client projects, ensuring timely execution, high quality, and lasting client impact
• Structure and guide problem-solving with client and project teams, distilling complex challenges into actionable insights
• Produce solutions to complex problems demonstrating in-depth knowledge of the subject matter and an ability to think independently and communicate such concisely
• Mentor consultants and senior consultants to increase their industry-specific knowledge and practical experiences across insurance transformation
• Conduct market and trend analyses to support the business in identifying strategic opportunities for growth
• Act as a thought leader and define business development and marketing activities
• Maintain and develop deep industry knowledge to keep a breadth of client needs and proactively recommend new and innovative solutions

Requirements

• Degree holder
• At least 6 years' experience in Project Management / Business Analysis roles in the life or non-life insurance domain, or from technology consulting and/or industry roles with exposure to project work
• Project experience in one of the following areas is a must – Distribution, Digital and AI-led distribution transformation, core system implementation and/or enhancement, underwriting, claims, financial or technical accounting, operational process improvement
• Demonstrated project leadership and business analysis experience managing small teams or workstreams
• Proven detailed understanding of the opportunities and dependencies that both business and technology play in a client's organisation
• Strong quantitative and qualitative skills with the ability to identify complex problems, consider them analytically and conceptualise solutions
• Impeccable communication, presentation and facilitation skills, and experience
  
  communicating with clients at various levels across an organisation

Why us:

• Adaptable schedules offering full-time roles and hybrid work options
• Attractive fringe benefits and salary structures in line with the market
• Modern and central office space with good public transport connections
• Can-do mentality and one-spirit culture
• Varied events and employee initiatives

Your documents to start the process:

• Resume
• Job references
• Qualifications (bachelor/ master diploma, etc.) with certificate of grades
• Motivation letter: Why Synpulse? Why you? Why this function?
• Recommendation letters (optional)

Do you approach your tasks with commitment and enjoyment, and are you convinced that teamwork achieves better results than working alone? Are you proactive and willing to go the extra mile for your clients? Are you motivated not only to design solutions but also to implement them? As a flexible and goal-oriented person, you will quickly assume entrepreneurial responsibility with us. Do you appreciate the spirit of a growing international company with Swiss roots and a strong corporate culture?

Then we look forward to receiving your online application at

Job Overview:

• The Sales Operations Manager will play a pivotal role in supporting the sales team by providing expert assistance with new business sales, policy services, and case management.

Key Responsibilities:

• Collaborate closely with sales consultants to generate highlights, quotes, and insurer’s illustrations for meetings.
• Ensure seamless support for sales consultants through the entire sales process, from pre-case submission to policy inception.
• Coordinate pre-case submission tasks efficiently, including medical bookings, internal KYC documentation, and insurer’s application forms.
• Handle new business case submissions to different insurers and work collaboratively with sales consultants to ensure smooth policy implementation.
• Manage monthly bank reports to maintain accurate financial records.
• Respond promptly to inquiries from internal and external stakeholders, fostering a culture of excellent customer service.
• Perform ad-hoc duties assigned within the Sales Operations Department as required.

Requirements:

• Minimum Diploma with at least 2-3 years of case management experience, preferably with HNW clients in the insurance broking or insurance industry.
• Exceptional interpersonal skills to effectively communicate with internal and external stakeholders.
• Strong understanding of underwriting requirements to submit cases efficiently and effectively.
• Bilingual proficiency in English and Mandarin to facilitate communication with associates who only speak Mandarin.

Benefits:

• Competitive salary
• Variable bonus
• 18-25 days annual leave
• Medical benefits

Working Hours:

Monday to Friday, 9am to 5:45pm, with two days off per month.

iFAST Corporation Ltd is a global digital banking and wealth management fintech platform headquartered in Singapore and listed on the SGX-ST Mainboard. The Risk Management department is seeking an inquisitive Risk Management Executive to join our team to collaborate with departments to champion risk management initiatives and continue to build on our risk-aware culture.

Responsibilities

• Support the development of risk management plans through the establishment of robust enterprise-wide risk management policies and processes, and sets risk limits to guide risk-taking within the Group
• Contribute to the overall success of the Risk Management function through delivery of specific goals, plans in support of business strategies and objectives
• Lead risk control self-assessment program through implementation of the scope review of the significant business units & processes, identify and assess risk areas, advise on the design of risk controls, monitor and coordinate updates of remediation action plans to mitigate the risks areas identified
• Lead and partner the business lines and support functions to ensure risk metrics and risk appetites are defined, documented and applicable thresholds justified through rationales for principal risks
• Participate, partner with and provide ‘sounding board’ guidance to the business lines and control and support units to ensure new initiative sponsors assess risks appropriately
• Produce regular reports highlighting key risk areas, including market, credit and liquidity risk measures, and key performance trend, contribution and attribution analytics to portfolio managers, senior management, Investment Committee and Board
• Perform stress test or scenario analysis on portfolio or company-wide level.
• Participate in Scenario Analysis through documentation and research of relevant internal and external operational loss events
• Provide input/support in the development and communication of processes to support policy implementation
• Identify and address opportunities for improving controls and efficiencies of processes
• Be involved in the user requirement studies and user acceptance test for risk and performance systems
• Assist Team Leads and Management with ad-hoc requests

Requirements

• Good degree in any discipline
• Candidates without working experience are encouraged to apply
• Possess a high level of drive and initiative, strong communication, analytical, quantitative and interpersonal skills
• Independent, driven, resourceful and meticulous
• Enjoys multi-tasking in a fast-paced environment

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Overview of The Department

Commercial Rating and Underwriting (CRU) sits within the Credit and Fraud Risk Management (CFR) division and forms the institutional credit risk management function within American Express. The CRU team plays the critical role of assessing and managing the risk of institutional exposures across all business units within American Express, and in all regions globally. Credit exposures are primarily generated through corporate and small business card programs, via merchant service relationships where non-delivery risk exists, and among the securities portfolio held for firm-wide liquidity. CRU is led from Salt Lake City with regional teams in New York, London, Singapore, India and Sydney.

In addition to determining the internal credit rating which drives the probability of default of each exposure, CRU also underwrites Amex’s large commercial card programs. As a bank holding company, American Express must comply with the highest global banking standards set by Basel and implemented by our primary regulator, the Federal Reserve.

Job Responsibilities

Directors in CRU are responsible for overseeing managers who rate and underwriting credit exposures in their assigned region, industry, and business line. Fundamental analysis incorporates a thorough review of business, financial, industry and country risk coupled with support from internal and external rating model outputs. Assessment includes understanding of the need for credit extension, profitability of the relationship and program structures. CRU directors interact with various constituents across the firm including front office sales, business unit risk partners, and credit administration to perform their critical role.

Desired Skills:

• Expertise as a credit and underwriting decision maker dealing with commercial exposures ranging from small business or middle-market to large, multinational institutions
• Thorough understanding of fundamental financial analysis, including the ability to review corporate financial statements to determine the ability of the obligor to honor its credit obligations.
• Lead various projects to meet heightened standards for Category 2 bank, as issued by the Office of the Comptroller of the Currency on regulatory capital rule and liquidity coverage ratio rule
• Proven ability to influence others to achieve complex objectives against tight deadlines
• Comfort with GAAP/IFRS accounting standards, corporate valuation, and forecasting
• Knowledge of how probability of default and loss given default determine economic capital
• Experience in determining appropriate credit capacity, structuring of facilities, and risk mitigation techniques
• Comfort with public agency ratings and supporting analysis
• Understanding of current macroeconomic trends and how to provide recommendations to improve the PD estimation based on the business cycle
• Experience preparing company-specific and industry-wide credit memorandums
• Excellent judgment in making sound rating and underwriting decisions to maximize profitability and mitigate risk
• Review of rating methodology in operating manual in English and Chinese
• Track record of collaborating and building relationships across organization
• Ability to lead large scale, time sensitive, enterprise-wide projects through to successful completion

Qualifications:

• Minimum 10 years’ experience in rating and / or underwriting at a leading financial institution or rating agency
• Experience in managing, training and mentoring direct reports
• Bachelor’s degree from a top tier university in finance, accounting, economics, or statistics
• Proficiency in English and Chinese (Mandarin)
• Good knowledge on the U.S banking regulations, particularly those imposed by Office of the Comptroller of the Currency, the Board of Governors of the Federal Reserve System, and the Federal Deposit Insurance Corporation.

You lead the development, implementation and evaluation of quality assurance and risk management, covering corporate governance and compliance policies and processes for our organization.

• Establish and maintain a quality and risk management framework that aligns with the organization’s vision, mission and values, goals, and complies with the relevant Acts, laws, regulations and standards

• Communicate and collaborate with internal and external stakeholders to convey quality assurance and risk management information and expectations, build trust and rapport

• Coordinate and conduct activities such as audits, assessments, reviews, investigations; and reporting and monitoring and improving the performance and outcomes of the organization and its services

• Identify, analyze and manage potential and actual risks and issues

• Develop and implement solutions and strategies to prevent, mitigate or resolve them

• Provide guidance, support and training to staff and managers on quality assurance and risk management best practices and processes, and fostering a culture of quality and safety across the organization

• Oversee the protection of data during storage, usage and disposal to manage risk of data loss

• Respond and manage incidences from inception, through solutioning, to completion, with all affected operators and relevant authorities

• Oversee activities to foster personal data protection awareness within the organisation

• Enhance compliance processes based on an evaluation of gaps in business operations and data protection requirements

• Translate user's privacy and personal date protection requirements into data-driven design thinking processes

Requirements:

• A degree holder with certification in risk management, data protection or related credentials from a recognized professional association

• Minimum 5 years of relevant working experience

• Demonstrate knowledge and understanding of the aspects of compliance, governance and risk management

• Knowledge and experience in health care and/or NGO risk management settings will be an advantage

• Proficient technical skills to use various tools and applications to collect, analyze and report management data and information

• Experience in managing risk through data and AI governance

• Good communication and interpersonal skills

• Meticulous and systematic in documentation

• Analytical and strong problem-solving and critical thinking skills

• Integrity to uphold ethical principles and values

You lead the development, implementation and evaluation of quality assurance and risk management, covering corporate governance and compliance policies and processes for our organization.

• Establish and maintain a quality and risk management framework that aligns with the organization’s vision, mission and values, goals, and complies with the relevant Acts, laws, regulations and standards

• Communicate and collaborate with internal and external stakeholders to convey quality assurance and risk management information and expectations, build trust and rapport

• Coordinate and conduct activities such as audits, assessments, reviews, investigations; and reporting and monitoring and improving the performance and outcomes of the organization and its services

• Identify, analyze and manage potential and actual risks and issues

• Develop and implement solutions and strategies to prevent, mitigate or resolve them

• Provide guidance, support and training to staff and managers on quality assurance and risk management best practices and processes, and fostering a culture of quality and safety across the organization

• Oversee the protection of data during storage, usage and disposal to manage risk of data loss

• Respond and manage incidences from inception, through solutioning, to completion, with all affected operators and relevant authorities

• Oversee activities to foster personal data protection awareness within the organisation

• Enhance compliance processes based on an evaluation of gaps in business operations and data protection requirements

• Translate user's privacy and personal date protection requirements into data-driven design thinking processes

Requirements:

• A degree holder with certification in risk management, data protection or related credentials from a recognized professional association

• Minimum 5 years of relevant working experience

• Demonstrate knowledge and understanding of the aspects of compliance, governance and risk management

• Knowledge and experience in health care and/or NGO risk management settings will be an advantage

• Proficient technical skills to use various tools and applications to collect, analyze and report management data and information

• Experience in managing risk through data and AI governance

• Good communication and interpersonal skills

• Meticulous and systematic in documentation

• Analytical and strong problem-solving and critical thinking skills

• Integrity to uphold ethical principles and values

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Overview of The Department

Commercial Rating and Underwriting (CRU) sits within the Credit and Fraud Risk Management (CFR) division and forms the institutional credit risk management function within American Express. The CRU team plays the critical role of assessing and managing the risk of institutional exposures across all business units within American Express, and in all regions globally. Credit exposures are primarily generated through corporate and small business card programs, via merchant service relationships where non-delivery risk exists, and among the securities portfolio held for firm-wide liquidity. CRU is led from Salt Lake City with regional teams in New York, London, Singapore, India and Sydney.

In addition to determining the internal credit rating which drives the probability of default of each exposure, CRU also underwrites Amex’s large commercial card programs. As a bank holding company, American Express must comply with the highest global banking standards set by Basel and implemented by our primary regulator, the Federal Reserve.

Job Responsibilities

Directors in CRU are responsible for overseeing managers who rate and underwriting credit exposures in their assigned region, industry, and business line. Fundamental analysis incorporates a thorough review of business, financial, industry and country risk coupled with support from internal and external rating model outputs. Assessment includes understanding of the need for credit extension, profitability of the relationship and program structures. CRU directors interact with various constituents across the firm including front office sales, business unit risk partners, and credit administration to perform their critical role.

Desired Skills:

• Expertise as a credit and underwriting decision maker dealing with commercial exposures ranging from small business or middle-market to large, multinational institutions
• Thorough understanding of fundamental financial analysis, including the ability to review corporate financial statements to determine the ability of the obligor to honor its credit obligations.
• Lead various projects to meet heightened standards for Category 2 bank, as issued by the Office of the Comptroller of the Currency on regulatory capital rule and liquidity coverage ratio rule
• Proven ability to influence others to achieve complex objectives against tight deadlines
• Comfort with GAAP/IFRS accounting standards, corporate valuation, and forecasting
• Knowledge of how probability of default and loss given default determine economic capital
• Experience in determining appropriate credit capacity, structuring of facilities, and risk mitigation techniques
• Comfort with public agency ratings and supporting analysis
• Understanding of current macroeconomic trends and how to provide recommendations to improve the PD estimation based on the business cycle
• Experience preparing company-specific and industry-wide credit memorandums
• Excellent judgment in making sound rating and underwriting decisions to maximize profitability and mitigate risk
• Review of rating methodology in operating manual in English and Chinese
• Track record of collaborating and building relationships across organization
• Ability to lead large scale, time sensitive, enterprise-wide projects through to successful completion

Qualifications:

• Minimum 10 years’ experience in rating and / or underwriting at a leading financial institution or rating agency
• Experience in managing, training and mentoring direct reports
• Bachelor’s degree from a top tier university in finance, accounting, economics, or statistics
• Proficiency in English and Chinese (Mandarin)
• Good knowledge on the U.S banking regulations, particularly those imposed by Office of the Comptroller of the Currency, the Board of Governors of the Federal Reserve System, and the Federal Deposit Insurance Corporation.