29 Insurance Claims jobs in Singapore

Responsibilities:

• Admin Duty and hand on insurance claim work
• Prepare Vehicle Estimate
• Arrange Insurance surveyor and finalize
• Prepare LOD and negotiate with insurance company
• Handle customers and give advice
• Analyzing accident claims
• Other ad-hoc duties

Requirements:

• O level / A level / diploma in related field
• At least 2 years relevant experience in related field
• Proficiency in Microsoft Office and good in computer knowledge
• Required language: English and Chinese Mandarin to liaise with Chinese speaking customers
• All candidates are welcome to apply

• Process and review insurance claims documents in accordance with company policies and regulatory guidelines.
• Verify policy coverage and supporting documents to ensure accuracy and completeness of claims submissions.
• Liaise with clients, insurers, and internal stakeholders to obtain necessary information and resolve discrepancies.
• Ensure timely updates and communication on claims status to clients and relevant parties.
• Maintain accurate records of claims processing in the company system for audit and reporting purposes.
• Assist in preparing claims reports and data analysis for management review.
• Support compliance with internal controls, risk management, and service standards.

• Degree in Business Administration, Insurance, or a related discipline.
• At least 1–2 years of relevant experience in claims processing, insurance operations, or administrative support preferred.
• Fresh graduates with strong interest in the insurance industry may also be considered.
• Strong attention to detail, analytical, and problem-solving skills.
• Good communication and interpersonal skills to liaise with clients and stakeholders.
• Proficient in Microsoft Office applications.
  Bilingual in English and Mandarin preferred (to liaise with Mandarin-speaking stakeholders).

EA License No: 23C1703

EA Personnel No: R

EA Personnel Name: Wong Choo Sian, Jabez

Our team is seeking a highly skilled and motivated Insurance Claims Advisor to join our organization. In this role, you will be responsible for providing exceptional service to customers while handling insurance claims with expertise and professionalism.

• Manage insurance claims from inception to closure, ensuring timely resolution and customer satisfaction.
• Conduct thorough investigations into claim incidents, gathering relevant information and evidence to support the claims process.
• Communicate effectively with customers, explaining policy details, and addressing their concerns in a clear and concise manner.
• Collaborate with internal teams to ensure seamless communication and coordination throughout the claims process.
• Analyze claim data to identify trends and areas for improvement, contributing to the development of strategies to enhance the claims experience.

• Minimum 1 year's work experience in a similar capacity, preferably within the insurance industry.
• Certificate in General Insurance (CGI) or equivalent qualifications are advantageous.
• Strong analytical and problem-solving skills, with the ability to work under pressure and meet deadlines.

• A competitive salary package, including bonuses and benefits.
• Ongoing training and development opportunities to enhance your skills and knowledge.
• A dynamic and supportive work environment that fosters growth and collaboration.

Job Overview:

The Claims Administrator Officer will be responsible for managing and processing insurance claims. This role involves liaison with various stakeholders including policyholders, intermediaries, investigators, and surveyors.

Key Responsibilities:

• Liaising with policyholders to gather information and resolve queries
• Collaborating with the Claims Executive to manage claim files and ensure timely resolution
• Conducting periodic reviews of claim files to identify areas for improvement
• Pursuing recovery claims and following up on outstanding matters

Requirements:

• Demonstrated strong communication skills to interact effectively with diverse stakeholders
• Excellent administrative skills to manage multiple tasks and deadlines
• Able to work collaboratively as part of a team to achieve shared goals

Benefits:

This role offers an opportunity to develop your skills and knowledge in claims administration while working in a dynamic environment.

What We Offer:

• Ongoing training and development opportunities
• A supportive and collaborative team environment
• The chance to make a meaningful contribution to our organization's success

Lead a team of experienced professionals in handling motor insurance claims from start to finish.

Key Responsibilities

• Handle marine H&M, Loss of Hire and/or P&I claims.
• Close cooperation with Singapore Claims team is essential.
• Focus on coverage issues, recoveries, analysis of incoming claims documentation and reviewing policy terms.
• Work primarily with Singapore and Southeast Asian H&M clients and P&I Members.
• Manage client and broker relationships.
• Manage all communications associated with the life of a claim.
• Take active part in negotiations and claims resolutions.
• Work closely with the team locally and globally.

Requirements

• Minimum 3 years' experience from a marine technical, nautical, legal or other relevant shipping related background. Previous experience within marine insurance sector will be an advantage.
• Experience with handling Hull & Machinery claims would be an advantage.
• Excellent interpersonal and communication skills.
• Able to perform in and contribute to a team-oriented environment.
• Able to analyse, structure and organise tasks and work independently.
• Highly motivated to learn as well as share knowledge.
• Solution and result-oriented mindset.

Overview
Manager, Insurance & Claims (Cargo)
Reporting to the Head of Claims and Insurance, Asia Pacific, your role is managing the claims and litigations lodged against CMA-CGM Group by customers, lawyers, recovery agents, and insurers for APAC. You will oversee CMA CGM’s cargo claims management process and be responsible for a certain number of Port of Discharges (POD).
Responsibilities
Responsible for handling direct customer claims, claims from other carriers, insurers, lawyers and recovery agents
Ensure that all cargo claims/lawsuits are responded to and concluded with minimal repercussions to operations/markets
Ensure that cargo claims settlements are based on the best possible terms to CMA CGM based on legal principles
Identify potential third-party liability and actively pursue cargo claims recovery
Pursue and follow up cargo claims reimbursement from insurers
Maintain and report on end-to-end claims-handling best practices across all platforms provided
Support stakeholders to coordinate claims responses in major incidents
Support Manager with reporting on claims and loss prevention practice, if required
Identify and address process/knowledge gaps to manage the legal and financial exposure faced by CMA CGM in terms of contractual clauses, operational practices, etc.
Advise operations team on non-standard situations which arise, including pre-carriage pre-delivery and post-delivery phase
Appoint, instruct and manage lawyers for legal proceedings and in major incidents as needed
Handle CMA CGM’s in-house self-retained Serenity claims
Handle CMA CGM’s Elite customers
Requirements
Bachelor's degree in Maritime Law, Maritime Legal Studies, or Marine Insurance preferred
Minimum 5 years of relevant marine insurance and claims experience in claims management with shipowners, ship managers, or P&I Clubs and their correspondents
Strong knowledge of maritime laws and conventions related to cargo liabilities
Hands-on individual with excellent communication skills and proven supervisory abilities
In-depth knowledge of the container liner industry is preferred
Resilient with a sense of urgency and the ability to work well under demanding timelines
Proficiency in business applications and IT tools such as SAP, Excel, Microsoft, etc.
This role is opened for local employment only.
Salary package (local) and job title shall commensurate with experience.
Kindly note that only short-listed applicants will be contacted.
By applying for this role, you hereby consent to the CMA CGM Group collecting, processing and using any personal information you submit, for the following purposes: (i) To process the application for the role being applied for; (ii) To process the application for other open positions within the CMA CGM Group which may be suitable to you; (iii) To conduct necessary reference checks; and (iv) Any other purpose related to one or more of the above. You further consent to the CMA CGM Group retaining such personal information for a period of two years following your submission thereof, so that we may consider you for other open positions within the CMA CGM Group which may be suitable to you in the event that you are not selected for this role.
NOTICE TO THIRD PARTY AGENCIES: CMA CGM Group does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, CMA CGM Group will not consider or agree to payment of any referral compensation or recruiter fee. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of CMA CGM Group.
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Job Description:

• Liaise with policyholders, intermediaries, investigators, surveyors
• Assist Claims Executive to manage and process claims
• Periodic review of files
• Ensure recovery claims are pursued and followed up periodically

Application Procedures

Interested candidates, please email your resume to:

Attention: Jamie Tan Pei Zhen (CEI No. R )

Recruit Express Pte Ltd (EA No. 99C4599)

The incumbent will be responsible for providing medical advice in terms of claims insurance adjudication, supported by the reinsurers' Chief Medical Officer where appropriate and to make decisions and recommendations on complex medical claims/high value claims (including Controlled Claims referred by Partners), within the delegated authority given to company by each reinsurer. The role will also support product development and design for existing and new Insurance Clients in particular with regards to Policy Wording and Claims Practices including the delivery of operational processes and claims related training.

Responsibilities

1.  Medical Advice, Controlled Claims and Claims decisions

•  Ensuring that all Controlled Claims are duly authorised in accordance with Reinsurer contractual arrangements and that the required reporting is in place

•  Preparation of Controlled Claims reporting for each Reinsurer and to EXCOM

•  Handle claims cost management within the organisation by ensuring high standard of claims assessment

2.  Claims Audits

•  Manage Claims Audits in accordance with the Annual Audit Schedule

•  Deliver Audit Reports to Clients and the business in accordance with company's standards 

•  Audits performed in accordance with the company's Claims Audit Policy

•  Liaison and follow-up on Claims audit findings and implementation with auditees

3.  Contribute and support all Partnership activity relating to claims activity such as:

•  Policy Wording design and interpretation 

•  Provide Claims Training for Partners or TPA 

•  Processes for the management of claims and controlled claims

•  Input in Policy Wording Forum

4.  Fraud, Waste and Abuse 

•  Identify and evaluate potentially fraudulent claims and claims wastages and abuses and taking appropriate action to rectify the anomalies

•  Tracked FWA for reporting purpose

5.  Provide or assist in prevention and training to internal and external stakeholders 

•  Best practices on claims processing and guidelines

•  Claims case studies sharing

•  Claims-related medical topics sharing

6.  Monthly reporting

•  Prepare monthly reports as required by management

7.  Require to be on standby to handle urgent claims approval after office-hour / weekend for one-week duration on monthly basis

Requirements

•  Medical background with experience in nursing or allied health professionals are welcomed to apply

•  Strong knowledge of healthcare and insurance markets

•  Experience with health insurance claims handling

•  Good written and communication skills for effective claims handling toward all stakeholders

•  Reliable and trustworthy to handle assigned task in a responsible manner

Interested candidates who wish to apply for the advertised position, please click on "Apply". We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

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