50 Insurance Claims jobs in Singapore

Job Title: Insurance Claims Specialist

We are seeking a skilled and motivated Insurance Claims Specialist to process and monitor warranty claims, windscreen and motor insurance claims, and provide advisory services to customers.

• Warranty Claims: Process claim submissions, ensuring timely and accurate resolution.
• Windscreen & Motor Insurance Claims: Assist customers in accessing claims, guiding them through the filing process and providing necessary support.
• Claims Assessment & Advisory: Assess liability and advise customers on pursuing claims, ensuring fair and efficient outcomes.
• Surveyor Coordination: Coordinate with surveyors for accident vehicle inspections, negotiating with surveyors and insurance companies as needed.
• Quotation & Estimation Preparation: Prepare quotations for customers and insurance representatives, estimating repair costs for submission to surveyors or claims officers.
• Vehicle Arrangement: Coordinate courtesy or rental vehicle arrangements for customers.
• Repair Follow-up: Monitor and follow up on repair works with authorized workshops.
• Liaison with Insurance Providers: Liaise with insurance company surveyors and claims officers to follow up on claim progress and expedite payments.
• Reporting: Prepare monthly reports on all claims cases, providing insights into trends and areas for improvement.

This role requires strong communication and organizational skills, as well as the ability to work independently and as part of a team. If you have a passion for delivering exceptional customer service and a keen eye for detail, we encourage your application.

The key responsibilities of this claims professional include:

• Evaluating insurance policies and determining liability against policyholders.
• Conducting thorough investigations to assess damages and verify claims information.
• Negotiating settlements that are in the best interest of all parties involved.
• Identifying suspicious cases and escalating them for further investigation.
• Liaising with policyholders to defend their position and provide support.

Qualifications

• Candidates should hold a diploma or degree in any field.
• Insurance certifications such as BCP, PGI, and ComGI are highly preferred.
• Applicants with 1-2 years of experience in the motor industry in a similar capacity will be given preference.
• Good analytical, communication, and negotiation skills are essential for success in this role.

This is a challenging opportunity for an experienced claims professional looking to take their career to the next level.

As a Marine Claims Specialist, you will be responsible for managing marine insurance claims from inception to closure. This involves liaising with clients, intermediaries, surveyors, handling agents, overseas principals, and internal stakeholders.

• You will manage claim notification, arrange surveys, and engage settling agents where required.
• Open claim files and verify policy, reinsurance, and treaty arrangements.
• Issue acknowledgment letters and request supporting documents from clients/intermediaries.
• Prepare and follow up on PLA/Cash-Call Advice and liaise with reinsurers on payments.
• Draft LLA/MLR for approval and ensure timely reserve updates.
• Maintain claim diaries and manage follow-up timelines before file closure.
• Verify premium payment status and coordinate with Finance on outstanding issues.
• Refer cases with recovery potential to Recovery Agents and track progress.
• Handle special claims (e.g. ex-gratia, large losses) and update records accordingly.
• Escalate large or complex claims to management as needed.
• Compile regular reports and statistics on claims.
• Participate in user acceptance testing (UAT) for marine claims system.

Required Skills and Qualifications:

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Knowledge of marine insurance policies and procedures.
• Experience in claims management or a related field.

Benefits:

• Competitive salary and benefits package.
• Opportunities for career advancement.
• Collaborative and dynamic work environment.

Others:

Outlook, Casualty, UAT, Microsoft Excel, Ability To Work Independently, Reinsurance, Property, Investigation, Written Communications, General Insurance, Subrogation, User Acceptance Testing, Statistics, Decision Making, Fraud Risk Management, Surveys

About Us

We are a leading mobility solutions provider, delivering comprehensive services for passenger cars and commercial vehicles. Our business encompasses vehicle leasing, insurance, credit hire purchase financing, motor workshop services, and vehicle body engineering works.

Our company has experienced rapid growth since 2017, expanding our offerings to EV and Hybrid vehicles. We strive to provide greater value to our customers, aiming to be the premier choice in the mobility space.

The Job

• Analyze and investigate complex claims related to vehicle damage or loss
• Conduct thorough site inspections to assess the extent of damage
• Review and process new vehicle claims reports, ensuring all relevant information is captured
• Maintain effective communication with insurance departments and customers, upholding strong relationships
• Organize and present a plan for reviewing vehicle claims, including negotiation strategies
• Negotiate settlements with customers, resolving claims efficiently
• Support the workshop's day-to-day operations, ensuring compliance with company SOPs
• Perform other tasks as assigned by management

Requirements

• Bilingual proficiency in English and Mandarin, enabling seamless communication with China-based counterparts
• A minimum of 3 years' experience in a similar position, preferably with prior experience in vehicle servicing workshops and accident claim handling
• Strong analytical and organizational skills, with excellent interpersonal and communication abilities
• Familiarity with insurance claims negotiation and settlement techniques, as well as the ability to handle multiple tasks efficiently in a fast-paced environment
• Availability to work standard hours (Mon-Fri: 9.00am to 6.00pm, Alt Sat: 9.00am to 6.00pm)

Claims Management
Construction
Hire Purchase
Microsoft Office
Overhaul
Vehicle Leasing
Reinsurance
Retail Sales
Mobility
Vehicles
Communication Skills

Role Overview

• This role is responsible for ensuring accurate and timely billing of insurance claims.

Key Responsibilities

• Coordinate with clinic staff and doctors to verify patient information and ensure accuracy of claims submissions.
• Monitor the billing cycle to identify any discrepancies or issues that may impact payment.
• Follow up with patients to obtain missing claim forms and ensure all necessary documentation is submitted.
• Process payments from insurance companies and apply them to the correct accounts.
• Prepare refund paperwork for approval and return of funds.
• Identify and resolve billing discrepancies and issues with insurance companies.
• Generate and review billing reports to ensure accuracy and completeness.
• Communicate effectively with patients regarding their invoices and accounts.

Requirements

• Diploma in any discipline
• At least 2 years of relevant experience
• Insurance/claims related experience preferred
• Accounting knowledge and healthcare experience an advantage
• Meticulous, numerate, and able to manage time efficiently
• Proactive, independent, and able to work with minimal supervision
• Good team player with excellent customer service skills
• Familiarity with Microsoft Office applications

Benefits

• Career growth opportunities
• Competitive salary package
• Professional development support

We are seeking a skilled Claims Executive to support stakeholders in Underwriting, Policy Servicing and Claims processing.

• Assess and negotiate settlements of General Insurance claims within approved limits
• Ensure prompt, fair and reasonable claims settlement
• Liaise with external service providers as needed
• Escalate suspicious cases for investigation
• Assist supervisors in preparing reports

• Degree or Diploma holder in any field
• Candidates with insurance certifications BCP, PGI, ComGI preferred
• 1-2 years working experience in motor industry in similar capacity preferred
• Strong analytical, communication and negotiation skills
• Service-oriented with excellent interpersonal and presentation skills

• Negotiation
• Claims Resolution
• Claims Management
• Claims Handling
• Presentation Skills

We are seeking a highly skilled Claims Administrator to manage claims-related tasks, including payment requisition and registration, document sorting, filing, and retrieval.

• Manage non-motor claims common inbox
• Handle reinsurance claims