18 Inclusive Design jobs in Singapore

• Build responsive and scalable web applications for internal and external users (e.g., project dashboards, contractor portals, resource tracking tools).
• Develop user-friendly interfaces for project managers, engineers, and site supervisors.

1. Working hours 8am to 5pm and Sometimes you may have to work until 8pm if there is work available. However, you must be willing to work during this time 2-3 days per week.
2. Integration with Construction Systems
   
   Integrate web apps with industry-specific software (e.g., BIM, AutoCAD, SAP, project management tools).
   
   Connect apps to IoT devices or sensors used on construction sites (e.g., for monitoring equipment or environmental data).
3. Database Design & Management
   
   Design and maintain relational databases (e.g., MySQL, PostgreSQL) to manage construction data like project timelines, material inventory, safety records, etc.
4. Project Collaboration Tools
   
   Develop features that support collaboration across stakeholders: contractors, engineers, suppliers, and clients.
   
   Implement document management systems for drawings, blueprints, and contracts.
5. System Maintenance & Upgrades
   
   Monitor and maintain web systems to ensure performance, security, and reliability.
   
   Perform regular updates and implement enhancements based on user feedback or regulatory changes.
6. Security & Compliance
   
   Ensure applications comply with Singapore's data protection laws (e.g., PDPA).
   
   Implement access control, data encryption, and secure login features
7. Collaboration with Cross-Functional Teams
   
   Work closely with civil engineers, quantity surveyors, and site managers to understand construction workflows and translate them into digital solutions.
   
   Coordinate with IT and cybersecurity teams.
8. Performance Monitoring & Reporting
   
   Build real-time dashboards for monitoring KPIs (e.g., project progress, worker productivity, budget usage).
   
   Generate custom reports for clients or government authorities.
9. Troubleshooting & User Support

• Provide support to users across multiple construction projects.
• Train staff on using new systems or modules effectively.

• Build responsive and scalable web applications for internal and external users (e.g., project dashboards, contractor portals, resource tracking tools).
• Develop user-friendly interfaces for project managers, engineers, and site supervisors.

1. Working hours 8am to 5pm and Sometimes you may have to work until 8pm if there is work available. However, you must be willing to work during this time 2-3 days per week.
2. Integration with Construction Systems
   Integrate web apps with industry-specific software (e.g., BIM, AutoCAD, SAP, project management tools).
   Connect apps to IoT devices or sensors used on construction sites (e.g., for monitoring equipment or environmental data).
3. Database Design & Management
   Design and maintain relational databases (e.g., MySQL, PostgreSQL) to manage construction data like project timelines, material inventory, safety records, etc.
4. Project Collaboration Tools
   Develop features that support collaboration across stakeholders: contractors, engineers, suppliers, and clients.
   Implement document management systems for drawings, blueprints, and contracts.
5. System Maintenance & Upgrades
   Monitor and maintain web systems to ensure performance, security, and reliability.
   Perform regular updates and implement enhancements based on user feedback or regulatory changes.
6. Security & Compliance
   Ensure applications comply with Singapore's data protection laws (e.g., PDPA ).
   Implement access control, data encryption, and secure login features
7. Collaboration with Cross-Functional Teams
   Work closely with civil engineers, quantity surveyors, and site managers to understand construction workflows and translate them into digital solutions.
   Coordinate with IT and cybersecurity teams.
8. Performance Monitoring & Reporting
   Build real-time dashboards for monitoring KPIs (e.g., project progress, worker productivity, budget usage).
   Generate custom reports for clients or government authorities.
9. Troubleshooting & User Support

• Provide support to users across multiple construction projects.
• Train staff on using new systems or modules effectively.

Overview
Set the design vision and strategy for the new consumer banking products.
Champion user-centered design principles and advocate for the importance of design within the organization.
User Research and Insights
Develop a deep understanding of customer needs, behaviours, and pain points.
Design Strategy and Planning
Define and execute a comprehensive design strategy that aligns with business goals and customer needs.
Create user personas, user flows, and customer journey maps to guide the design process.
Product Design
Conceptualize and design intuitive, visually appealing user interfaces for web and mobile applications.
Create wireframes, prototypes, and high-fidelity designs that emphasize usability and accessibility.
Ensure consistency in design elements and maintain a cohesive visual identity for the product.
Usability Testing and Iteration
Plan and conduct usability testing sessions to gather user feedback and validate design decisions.
Iterate designs based on user feedback and insights to continuously improve the product.
Cross-Functional Collaboration
Collaborate closely with product managers, engineers, and other stakeholders to align design goals with technical constraints and business objectives.
Communicate design concepts and rationale effectively to cross-functional teams.
Design System and Guidelines
Establish and maintain a design system and style guide to ensure consistency and scalability.
Promote accessibility and usability best practices in all design work.
Requirements
Bachelor's or Master's in design, human-computer interaction, or a related field
Extensive experience (7+ years) in product design with a strong portfolio of consumer-facing digital products
Proven leadership experience, including leading design teams and driving design strategy
Proficiency in design tools such as Adobe XD, Figma, or similar
Strong knowledge of user-centered design principles, usability best practices, and accessibility standards
Excellent problem-solving skills and attention to detail
Outstanding communication and presentation skills
Ability to work effectively in a fast-paced environment
#J-18808-Ljbffr

The position of Senior UI Design and Quality Assurance Specialist is open at our organization. We are seeking a highly skilled professional to lead the redevelopment of our corporate website.

Key Responsibilities:

1. Lead the redevelopment of the corporate website
2. Design new user interface (UI) and information architecture (IA) layouts
3. Create resource planning Gantt charts based on project requirements
4. Develop and execute test cases for manual testing
5. Conduct regression testing
6. Test WOGAA, Web Analytics implementation, and Social Media Tag integration
7. Perform end-to-end testing, including front-end and back-end validation

Required Skills and Qualifications:

To be successful in this role, you will need to have:

• Proven knowledge and hands-on experience in quality assurance (QA) for websites and content management systems (CMS)
• Familiarity with CI/CD pipelines and test automation frameworks
• Strong experience in manual testing, including creating and executing test cases
• Practical experience with JMeter for performance and load testing
• Ability to create user guides and review technical documentation
• ISTQB certification or equivalent
• Ability to perform end-to-end testing, including both front-end and back-end validation

Benefits:

We offer a competitive compensation package and opportunities for career growth and development.

What makes DHL great? Our People We know each employee's individual contributions make us the #1 Express Delivery and Logistics Company in the world.

Distinguished as No.1 World's Best Workplace by Great Place to Work and Fortune Magazine, DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our corporate culture is about personal commitment – to our business, to each other, and to our global communities. DHL is dedicated to being a great place to work.Start YOUR career with DHL today.

Job Purpose

As the Director of UX Design for Digital Customer Solutions at DHL Express, you will lead the design strategy for our digital platforms, creating seamless, user-centered experiences for our global customers. You will oversee a distributed design team, driving innovation, quality, and efficiency while balancing customer needs with business priorities.

We are looking for an experienced leader with strong design expertise, business acumen, and a proven record of managing global teams. You should be results-driven, skilled at using data to inform decisions, and able to iterate quickly. A self-starter with an entrepreneurial mindset, you will take ownership, mentor others, and foster a culture of excellence and collaboration.

The role location is either Singapore or Bonn, Germany.

• Lead and develop a high-performing UX design team focused on creating compelling digital customer experiences across DHL Express platforms.
• Define and execute the UX vision and strategy in alignment with business goals and customer needs.
• Collaborate closely with product management, engineering, marketing, and customer service teams to deliver integrated digital solutions.
• Champion user research, data-driven design, and usability testing to inform decision-making and continuous improvement.
• Advocate for best practices in usability, accessibility, and responsive design within a fast-paced, global organization.
• Manage stakeholder relationships, balancing business objectives with customer-centric design principles.
• Drive UX innovation by staying abreast of emerging technologies and industry trends.

Management Responsibility

• This role will have direct management responsibility for two team members, as well as indirect oversight of the ITS design team.

• Bachelor's or Master's degree in the Design field (e.g., UX, Management, Innovation Management, Service Design, C57gor related field.
• Preferred if the candidate has had some managerial training.
• 10-12 years of experience in leading UX design teams within complex, digital-first environments.
• Strong expertise in digital customer solutions, user research, and service design.
• Excellent leadership, communication, and stakeholder management skills.
• Ability to translate customer insights into actionable design strategies that impact business success.
• Experience with industry standard design tools (e.g., Figma, Mural, MS Suite, Adobe, etc).
• Excellent facilitation skills to plan, lead, and execute workshops with cross-functional teams.
• Experience working in logistics, supply chain, or related industries is a plus.

Please submit your application along with your CV and a copy of your highest educational degree (e.g., Bachelor's, Master's, or MBA certificate).

DHL is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic

• DHL Express Singapore Pte. Ltd. Aperia, 10 Kallang Avenue, Tower / Singapore

DHL Express GHO (SG Office)

DHL Express Singapore Pte. Ltd.

Aperia, 10 Kallang Avenue, Tower /18

Singapore

We are seeking a UX Design Lead to shape the future of digital experiences for citizens, public officers, and servicemen. This role is central to ensuring our digital platforms are inclusive, accessible, and trusted by the public, while also enabling government agencies and services to work more effectively. You will combine design thinking, research, and service design to deliver solutions that strengthen public trust, streamline operations, and support mission readiness.

Key Responsibilities

• Citizen-Centric Design: Lead the creation of intuitive, inclusive, and accessible digital services that improve how citizens and businesses interact with the government.
• Workforce-Focused Design: Design internal platforms and applications that enhance the daily work of public officers and servicemen — simplifying processes, enabling faster decision-making, and improving operational outcomes.
• Policy & Standards Alignment: Ensure all designs comply with national digital, accessibility, and cybersecurity standards (e.g., WCAG, IM8, SHIP-HATS).
• Cross-Agency Collaboration: Partner with policymakers, operational leaders, and technology teams across government and defense to co-design solutions that balance user needs with policy, security, and organizational priorities.
• Design Leadership: Oversee research, prototyping, and usability testing for both public-facing and internal systems to ensure designs are practical, scalable, and impactful.
• Capacity Building: Mentor design teams and foster UX capability within agencies, empowering public officers and servicemen to adopt user-centred approaches in their domains.
• Evidence-Based Practice: Use citizen and officer feedback, data insights, and usability testing to inform design decisions and drive continuous improvement.
• Design Governance: Develop and maintain design systems that ensure consistency and accountability across services used by both citizens and the public sector workforce.

Qualifications

• Experience: 7+ years in UX design, with at least 2–3 years in a leadership role. Experience designing for both citizen-facing and internal enterprise/operational platforms is highly valued.
• Portfolio: Demonstrated impact in delivering digital experiences that improve public service delivery and/or internal workforce productivity (e.g., portals, operational dashboards, mission-critical systems).
• Skills: Strong expertise in service design, user research, and accessibility. Skilled in usability testing and translating complex workflows into streamlined digital experiences.
• Leadership and communication: Proven ability to lead multidisciplinary teams and influence stakeholders across policy, operations, and technical domains. Conversant in communicating and rationalizing design concepts with the tangible impact that comes along with them.
• Mindset: Mission and purpose-driven, with a strong sense of accountability to enable officers and servicemen to perform at their best.
• Delivery: Led the design and implementation of high impact UX designs in products with a large user base.

We are seeking a UX Design Lead to shape the future of digital experiences for citizens, public officers, and servicemen. This role is central to ensuring our digital platforms are inclusive, accessible, and trusted by the public, while also enabling government agencies and services to work more effectively. You will combine design thinking, research, and service design to deliver solutions that strengthen public trust, streamline operations, and support mission readiness.

Key Responsibilities

● Citizen-Centric Design: Lead the creation of intuitive, inclusive, and accessible digital services that improve how citizens and businesses interact with the government.

● Workforce-Focused Design: Design internal platforms and applications that enhance the daily work of public officers and servicemen — simplifying processes, enabling faster decision-making, and improving operational outcomes.

● Policy & Standards Alignment: Ensure all designs comply with national digital, accessibility, and cybersecurity standards (e.g., WCAG, IM8, SHIP-HATS).

● Cross-Agency Collaboration: Partner with policymakers, operational leaders, and technology teams across government and defense to co-design solutions that balance user needs with policy, security, and organizational priorities.

● Design Leadership: Oversee research, prototyping, and usability testing for both public-facing and internal systems to ensure designs are practical, scalable, and impactful.

● Capacity Building: Mentor design teams and foster UX capability within agencies, empowering public officers and servicemen to adopt user-centred approaches in their domains.

● Evidence-Based Practice: Use citizen and officer feedback, data insights, and usability testing to inform design decisions and drive continuous improvement.

● Design Governance: Develop and maintain design systems that ensure consistency and accountability across services used by both citizens and the public sector workforce.

Qualifications

● Experience: 7+ years in UX design, with at least 2–3 years in a leadership role. Experience designing for both citizen-facing and internal enterprise/operational platforms is highly valued.

● Portfolio: Demonstrated impact in delivering digital experiences that improve public service delivery and/or internal workforce productivity (e.g., portals, operational dashboards, mission-critical systems).

● Skills: Strong expertise in service design, user research, and accessibility. Skilled in usability testing and translating complex workflows into streamlined digital experiences.

● Leadership and communication: Proven ability to lead multidisciplinary teams and influence stakeholders across policy, operations, and technical domains. Conversant in communicating and rationalizing design concepts with the tangible impact that comes along with them.

● Mindset: Mission and purpose-driven, with a strong sense of accountability to enable officers and servicemen to perform at their best.

● Delivery: Led the design and implementation of high impact UX designs in products with a large user base.

UX Design Support (UAT | UX | 11 months | Public Sector)

• Duration: 11 months
• Location: Pasir Panjang Rd, Mapletree Business City
• Salary:
• Eligibility: Only Singaporean

Job Description

• Represent "the company" DTO to manage all virtual assistant (chatbot) and website related queries from "the company" lines, including for non-Gov and external websites.
• Support User Experience (UX) activities such as service journey and design thinking for websites, eservices and chatbots.
• Co-development of Agile User Stories, Functional and Technical Specifications and User Acceptance Testing (UAT) Test Cases for website or chatbot enhancements with vendors.
• Review vendor Systems Integration Test (SIT) reports and participate with users in UAT and Application Compatibility Testing (ACT).
• Attend project meetings with lines and vendors to provide technical consultation and review the status of outstanding issues, enhancements and other ongoing tasks.
• Report to cybersecurity and management and follow up on any website or chatbot incidents/bugs.
• Manage website user account and audit trail housekeeping via Monthly Access Reviews, generating User Access Reports for websites and chatbots for User Project Managers to review and follow up.
• Inform WOGAA (Whole-of-Government Application Analytics) and relevant Cybersecurity agencies of planned downtimes for websites, such as Maintenance Window Requests (e.g. planned maintenance downtime for "the company" Corpsite etc).
• Manage Monthly WOGAA reports to ensure "the company" meets Digital KPIs of tracked websites and e-services.

Skills Required

• Background in Computer Science, Information Technology, Software Engineering, or related technical field
• Prior working experience in Web Development, Digital Media, or Computer Information Systems
• Possesses good organisational skills and high attention to detail
• Writes well and has good verbal communication skills is an advantage
• Familiar with MS Office software eg. ppt, word doc and excel, etc
• Dynamic and result-oriented team player with strong initiative

Apply Now via MyCareersFuture

Only Shortlisted Candidates are contacted

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In Ref: SS – JO-27066

BGC Group Pte Ltd (Outsourcing)

EA 05C3053

We are seeking a UX Design Lead to shape the future of digital experiences for citizens, public officers, and servicemen. This role is central to ensuring our digital platforms are inclusive, accessible, and trusted by the public, while also enabling government agencies and services to work more effectively. You will combine design thinking, research, and service design to deliver solutions that strengthen public trust, streamline operations, and support mission readiness.

Key Responsibilities
● Citizen-Centric Design: Lead the creation of intuitive, inclusive, and accessible digital services that improve how citizens and businesses interact with the government.
● Workforce-Focused Design: Design internal platforms and applications that enhance the daily work of public officers and servicemen — simplifying processes, enabling faster decision-making, and improving operational outcomes.
● Policy & Standards Alignment: Ensure all designs comply with national digital, accessibility, and cybersecurity standards (e.g., WCAG, IM8, SHIP-HATS).
● Cross-Agency Collaboration: Partner with policymakers, operational leaders, and technology teams across government and defense to co-design solutions that balance user needs with policy, security, and organizational priorities.
● Design Leadership: Oversee research, prototyping, and usability testing for both public-facing and internal systems to ensure designs are practical, scalable, and impactful.
● Capacity Building: Mentor design teams and foster UX capability within agencies, empowering public officers and servicemen to adopt user-centred approaches in their domains.
● Evidence-Based Practice: Use citizen and officer feedback, data insights, and usability testing to inform design decisions and drive continuous improvement.
● Design Governance: Develop and maintain design systems that ensure consistency and accountability across services used by both citizens and the public sector workforce.

Qualifications
● Experience: 7+ years in UX design, with at least 2–3 years in a leadership role. Experience designing for both citizen-facing and internal enterprise/operational platforms is highly valued.
● Portfolio: Demonstrated impact in delivering digital experiences that improve public service delivery and/or internal workforce productivity (e.g., portals, operational dashboards, mission-critical systems).
● Skills: Strong expertise in service design, user research, and accessibility. Skilled in usability testing and translating complex workflows into streamlined digital experiences.
● Leadership and communication: Proven ability to lead multidisciplinary teams and influence stakeholders across policy, operations, and technical domains. Conversant in communicating and rationalizing design concepts with the tangible impact that comes along with them.
● Mindset: Mission and purpose-driven, with a strong sense of accountability to enable officers and servicemen to perform at their best.
● Delivery: Led the design and implementation of high impact UX designs in products with a large user base.